Customer Service Supervisor Jobs in Middletown, DE

Virtual Dataroom Coordinator - Trade Services Associate As the Trade Services Associate, you will be responsible for the information management, review, and delivery of all documents received in connection with the Credit Portfolio Group, the Credit Trading Desk, and the Total Return Swap Desk's responsibility to provide relevant documentation to their clients and potential clients. This position requires meticulous analysis of legal documentation. Dataroom Management, a team within Wholesale Loan Services, manages the handlings of confidential syndicated loan information and its delivery to trade counterparties in the context of domestic and emerging markets secondary loan transactions, loan total return swaps and certain other customized syndicated loan-related transactions. This is carried out in compliance with ‘Chinese Wall' information barriers, and in close coordination with Portfolio Managers, Sales, Trading and Research as well as Legal and Compliance, in each case, as appropriate. RESPONSIBILITIES Create and maintain a portfolio of Virtual Datarooms. Review, track, and post documents to Virtual Dataroom sites. Add external clients / counterparties to Secondary Virtual Dataroom sites. Manages and facilitates Corporate Actions in conjunction with the Trading Desks in a deadline driven environment. Manage borrower information flow for the Credit Portfolio Group, Total Return Swap Desk, and the Credit Trading Desk, ensuring adherence to Compliance policies regarding the handling of Private Material Non-Public Information. Field ad-hoc inquiries from internal and external clients. Coordinate accuracy of Dataroom sites with Loan and Agency Services, offshore teams, Borrowers, Lenders, Legal, and Compliance. Develop and maintain long-term relationships with the Credit Portfolio Group, the Credit Trading Desk, Total Return Swap Desk, operations, legal, and compliance to ensure proper and timely posting of all documentation. Participate in projects and provide valuable input with various working groups created to enhance performance and efficiency. Identify and address control gaps and efficiency opportunities , taking the appropriate level of risk to deliver scalable, simple, and innovative solutions that improve the process. QUALIFICATIONS • 3+ years of relevant Financial Operational (Investment Banking/Financial Services) experience • General understanding of Finance and Loan Products • Bachelor's degree • Proficiency with Microsoft Office Suite (Excel) Nice-To-Haves Syndicated loan knowledge specifically in trading/ corporate actions and loan operations. Knowledge of Virtual Datarooms such as Syndtrak, Debtdomain, and Intralinks. Experience reading and interpreting loan documentation, legal documents, and financial statements. Soft skills: Proven ability to collaborate with team members and senior management across and within the lines of business with a keen attention to detail, strong oral and written communication skills, and strong analytical capability. Highly organized with the ability to manage a variety of tasks and competing priorities. Highly motivated individual with a team - oriented mindset with effective communication and leadership skills. Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems. Meticulous mindset with the ability to multi-task through the practice of strong organizational and time management skills. Ability to learn quickly, self-motivate, and demonstrate a strong work ethic. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Series 7 Sponsorship Available Responsibilities: Collaborate with Investment Services Managers to manage relationships for assigned managed agency accounts. Represent Wealth Management in business activities and maintain contacts with clients, administrators, trustees, co-trustees, beneficiaries, attorneys, and others regarding accounts. Work closely with portfolio managers and advisors to provide high-quality service while ensuring compliance with all statutory requirements. Process fund transfers, wires, checks, transfers to/from accounts, and ACH. Administer IRAs. Prepare client portfolio review books for Advisors. Handle client account maintenance requests and ad hoc requests (e.g., statements, 1099s, trade confirmations). Assist Investment Services Managers with annual confirmation of investment objectives. Aid in preparing compliance reports, including anticipated fees, investment change verification, zero-balance accounts, and accounts not scheduled for events. Prepare custom client reporting. Maintain required training and continuing education for internal programs and external licenses and certifications. Ensure compliance with regulatory requirements, internal and external auditors, and the WMS Compliance Officer. Ensure that trust policies and procedures align with division and bank objectives. Skills & Qualifications: Bachelor's Degree or equivalent experience. Client Series 7 license (sponsorship available). 3 years of experience in investment management or trust environment. 2 years of experience in a financial services organization. 2 years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organizational and problem-solving skills. Client Series 66 preferred. Experience with SEI's Trust 3000 Trust Accounting System or Wealthscape preferred. Strong verbal and written communication skills. Education: Bachelor's degree in Business, Finance, or related area preferred, or 1-3 years of relevant work experience.

Meridian Wealth Partners, a subsidiary of Meridian Bank, is a team of wealth advisors serving the financial needs of entrepreneurs, businesses, and individuals. As a growing firm focused on its community, Meridian Wealth Partners delivers personalized wealth planning through its Progression of Wealth process. Meridian Wealth Partners offers opportunities for those wishing to start or continue a career in an entrepreneurial environment, working in a collegial atmosphere to bring unrivaled service to its clients. What we Value At Meridian Wealth Partners, we foster a culture of innovation, collaboration, and excellence. Our team is dedicated to continuous learning and professional development, ensuring that we stay at the forefront of the wealth management industry. We believe in giving back to the communities we serve and encourage our employees to participate in community service and volunteer activities. Our core values-Our Partners, Our People, Our Bank, and Our Communities-guide everything we do, from our client interactions to our internal teamwork. We strive to create a supportive and dynamic work environment where employees can thrive both personally and professionally. Position summary: The Private Client Associate engages with our clients and supports the planning and advisory team that delivers comprehensive financial plans and wealth management solutions. The Private Client Associate will assist in managing client relationships, work in a collaborative team environment, and contribute to the success of the Meridian Wealth Partners business. The Private Client Associate will deliver exceptional service. Qualifications required: Bachelor's degree in Business or related field; or an equivalent combination of education and work experience Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Essential functions and responsibilities: Engages with clients responding to inquiries and supporting advisors and planners in delivering quality customer experience. Is the direct liaison for all client related inquires; first point of contact for clients Collaborating with the team to resolve customer service issues Adheres to securities and investment advisor regulatory compliance obligations Generates, prepares and maintains internal client files / accounts; including but not limited to paperwork needs; file structure and investment implementation Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace Communicates and coordinates with teammates within Meridian Wealth Partners and Meridian Bank to achieve goals and objectives of the organization. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Must obtain current certifications and licenses as deemed necessary Valid driver's license Other duties as assigned Success factors/job competencies: Strong social skills and ability to deliver personalized service to clients Strong problem solving and analytical skills Maintain composure under stress Strong organizational and time management skills Relationship management skills and ability to interface confidently with associates of all levels, including senior executives, business unit and department heads Thrive in a collaborative team environment Application Access: Customer Relationship Management 3rd Party Custodian Application Financial Planning Software Investment / Portfolio Applications Microsoft applications Physical demands, work environment and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Wealth Partners location(s) as assigned including but not limited to the following job-related travel requirements: Customer/Client locations, work events, charity events, loan closings and site visits, etc. Meridian is an Equal Opportunity Employer.

ISC's team of Financial Services Recruiters has been retained by a prominent and growing global investment firm. The firm specializes in providing customized investment management and investment advisory services to their clients - Ultra-High Net Worth individuals, families, trusts, foundations, and endowments. They're seeking a talented Client Service Associate to join their centralized team in their Delaware office. The Client Service Associate will partner with the Centralized Investment Operations team as well and Wealth Advisors to ensure clients receive high touch service and their financial transactions/money movements are processed in a timely/accurate manner. The Client Service Associate will work closely with UHNW clients with 200MM plus in investible assets, as well as key Client Advisors. The role offers tremendous long-term career development and continued growth opportunities as they continue to expand. Client Service Associate Responsibilities, continually expanding and changing: As a Client Service Associate, you will be responsible for supporting the firm's Advisors and Clients directly. You will also partner with the Operations team members to manage the needs of the Advisor's client base and have an opportunity to be actively involved in projects as the firm continues to grow. Partner with Wealth Advisors to service the firm's UHNW Clients. Interact with the Firm's centralized Operations teams. Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly. Assist with Portfolio rebalancing (document preparation, money movements). Prepare new account paperwork, contracts, and subscription agreements. Manage the opening and closing of accounts - this includes SMA's and brokerage. Handle KYC profile and searches. Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, journals. Assist with presentations and proposals using PowerPoint and Excel. Analyze and review billing for accuracy. Prepare performance reports. Continually monitor and update Client database and portfolio/account management applications, this includes Salesforce, Addepar, Black Diamond. Key Qualifications: Client Service Associate Requirements - To qualify, you must possess the following: Bachelor's Degree is required - Finance or Business preferred. Minimum of 3 years of UHNW client servicing. Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint. Self-motivated and highly detail-oriented individual with a desire to learn and grow professionally. Ideally, this person has a vested interest in technology, investment management and in providing client solutions within a fast-paced/deadline-oriented team. Client Service Associate Rewards - If you qualify for this opportunity, the Firm offers the below: Collaborative, passionate, and dedicated team. Excellent corporate culture and a friendly, fun and exciting place to work. Excellent Growth Potential: The Firm is rapidly growing and with that comes incredible opportunities for long-term career growth. Competitive base salary. Benefits are at an extremely low cost to the employee and their family! Annual Bonus.

📆 Duration: Temporary to Hire ⏰ Hours: Monday - Friday, 8:30 AM - 5:30 PM 💰 Pay: $30 - $32 per hour About the Role: We are seeking a Trade Support Analyst to join our client's team in Newark, DE. This role involves reviewing and maintaining Virtual Datarooms, managing corporate actions, and ensuring seamless document processing for multiple trading desks. This is an exciting opportunity for individuals with experience in legal document review, financial operations, or loan documentation who thrive in a fast-paced environment. Key Responsibilities: Virtual Dataroom Management - Create, review, track, and maintain Virtual Datarooms for several desks and departments. Document Handling - Manage borrower information flow and ensure accurate, timely posting of documentation. Corporate Actions & Amendments - Facilitate corporate actions in coordination with the trading desks. Client Interaction - Add external clients/counterparties to Virtual Datarooms and field inquiries from internal and external clients. Compliance & Risk Management - Ensure adherence to compliance policies regarding private material non-public information. Collaboration - Work closely with Loan & Agency Services, offshore teams, Borrowers, Lenders, Legal, and Compliance. Process Improvement - Identify and address control gaps, proposing solutions to enhance efficiency. Ideal Candidate Profile: We are looking for a detail-oriented professional with strong analytical and communication skills, who can manage multiple priorities in a deadline-driven environment. ✔ Bachelor's degree (Finance, Business, Legal Studies, or related field preferred) ✔ 3+ years of relevant experience in financial operations, legal document review, or loan documentation (flexible on years of experience) ✔ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) ✔ Experience working with Virtual Datarooms (Syndtrak, Debtdomain, Intralinks) is a plus ✔ Strong organizational skills and ability to work independently and collaboratively ✔ Excellent communication skills-able to interact professionally via email, phone, and Zoom ✔ Ability to demonstrate initiative, leadership, and process improvement skills Preferred Qualifications: Syndicated loan knowledge, specifically in trading, corporate actions, and loan operations Experience reading and interpreting legal or loan documentation Background in financial services, law, or corporate finance If you are a highly motivated professional looking for an opportunity to grow within a dynamic financial environment, we encourage you to apply! 📩 Apply Now!

AlTi is looking for a Client Service Associate to join our centralized team in our Delaware office. As a Client Service Associate, this person will work to provide a range of services to the Firm's West Coast Ultra High Net Worth (UHNW) clients. This role offers long-term career development and continued growth opportunities as we continue to expand. Job Responsibilities Partner with assigned Client Service Teams to service the Firm's UHNW clients Accountability for client relationships as assigned to include responsibility for data accuracy and documentation adequacy through continuous monitoring and updating of the Firm's internal database and relevant applications Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly Prepare new account paperwork, contracts, and subscription agreements Manage the opening and closing of accounts - to include SMA's and brokerage Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, and journals Analyze and review billing for accuracy Qualifications Bachelor's degree - Finance or Business preferred Minimum of 4-5 years' experience within financial services Motivated with a desire to learn and grow professionally High attention to detail with the ability to work within a collaborative, fast paced team environment Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint Applications are strongly encouraged from candidates reflecting diverse educational, cultural, and experiential backgrounds.

Client Service Associate Multi-Billion Independent Wealth Management Firm Southeastern Chester County, PA Multi-Billion dollar Independent RIA serving high net worth clientele seeks a Client Service Associate to support Private Wealth Clients and Advisors by taking initiative in Client Services and Trading. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Serve as a primary lead for client onboarding and private wealth client services Provide an excellent client experience for high net worth clients, building and maintaining client relationships Participate in the growth of a dynamic, independent RIA by servicing client needs Strong culture of teamwork, integrity, work-life balance and personal and professional development Competitive compensation package including benefits and bonuses Career track within Client Service and Operations, not an Advisory track 50 minutes from Philadelphia, 25 minutes from Wilmington Requirements Bachelor's Degree 3+ years experience in Client Service within Financial or Tax Services Trading experience and investment interest is a plus Track record of professionalism, adaptability, attention to detail, and time management

Job Details DOVER, DEDescription Customer Service Manager The Customer Service Manager at Delmarva Corrugated Packaging will oversee all customer service functions within a dynamic corrugated packaging manufacturing environment. This role is pivotal in ensuring exceptional service, fostering client relationships, and optimizing processes to meet production and business objectives. The manager will lead a team of Customer Service Representatives and collaborate with Production, Scheduling, Sales, Accounting, Shipping, and other departments to deliver high-quality solutions for our customers. Reporting Relationships The Customer Service Manager reports directly to the General Manager. This role has direct responsibility for a team of Customer Service Representatives. The Customer Service Manager will work closely with Production, Scheduling, Sales, Accounting, Design, Shipping, Quality, Safety, other Delmarva Corrugated Packaging plants, certain vendors, and the plant's customers. They may also interact with corporate functions, including Sales & Marketing, Finance, Information Technology, and Human Resources. Responsibilities Customer Service & Sales Leadership Collaborate with production and sales to balance customer needs and plant production capabilities. Ensure accuracy in customer service transactions and documentation. Develop strong client relationships, supporting Customer Service Representatives (CSRs) and the Sales team as needed. Oversee workload distribution within the Customer Service Department to ensure efficiency and balance. Proactively build and maintain vendor relationships. Financial Leadership Provide analysis to improve margins and control costs. Participate in weekly forecasting meetings; maintain a working understanding of P&L and General Ledger reports. Coordinate activities to ensure best purchasing practices. Manage and track customer inventory, establishing appropriate minimum/maximum levels and resolving obsolescence or slow-moving inventory issues. People Leadership Promote safety by ensuring adherence to corporate safety policies through training, communication, and monitoring. Coach and develop CSRs to maximize their effectiveness and identify high-potential employees for greater responsibilities. Recruit talent to address departmental needs and fill technical or competency gaps. Provide timely performance feedback and appraisals; reward and recognize achievements. Hold team members accountable for performance, addressing underperformance with training, performance improvement plans, or disciplinary actions as necessary. Qualifications Candidate Qualifications The ideal candidate is process-driven, results-oriented, and an effective communicator with strong interpersonal skills. The candidate must demonstrate exceptional customer service and administrative abilities, with the capacity to multitask in a busy environment. Requirements Minimum of 5+ years of progressively responsible customer service experience in a corrugated manufacturing environment. At least 2+ years of management experience overseeing multiple employees in a manufacturing setting. Significant experience in the corrugated packaging industry is required. Advanced proficiency with computers and software, including Microsoft Word and Excel. Experience in Amtech preferred. Strong time management, employee relations, and leadership skills. Leadership Competencies & Behaviors Administrative Skills Establish and execute plans effectively. Improve and manage processes. Lead through change and manage execution courageously. Organizational Skills Analyze issues and use sound judgment. Think strategically and foster customer loyalty. Interpersonal Skills Drive accountability. Foster open communication and manage conflicts. Build relationships and coach team members. Inspire trust and influence others. Business Knowledge & Acumen Expertise in production control, customer orders, and inventory systems. Financial acumen and understanding of technology management. Education, Training, and Certifications Minimum of an associate's degree; bachelor's degree or post-graduate work preferred. Travel Requirements Occasional travel to customers and other Delmarva Corrugated Packaging plants is required. Must be willing to travel overnight by various means.

BACKGROUND:

North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website *************************** Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Customer Service Supervisor is responsible for fostering a results-driven team environment to meet operational performance goals and deliver an exceptional customer experience. This role focuses on aligning service delivery with customer needs and expectations, regulatory requirements, and company objectives. The scope includes managing all office activities, including call center operations, billing, collections, and revenue integrity, while supporting field service operations. The Supervisor ensures consistent policy adherence, drives process improvement, and supports divisional customer service efforts. Primary Duties/Responsibilities: Customer Service Operations: Manage daily customer service activities, including call center operations, billing, collections, and field service coordination. Ensure timely response to customer inquiries, regulatory complaints, and escalations. Oversee scheduling and staff assignments to maintain efficient service levels. Monitor and report on key performance indicators (KPIs) to upper management. Lead initiatives for process improvement, including system upgrades and special projects. Team Leadership and Development: Supervise and mentor Customer Service Representatives (CSRs), fostering a collaborative and productive work environment. Conduct regular performance reviews and provide feedback to enhance staff capabilities. Develop and implement training programs to maintain high service standards. Promote employee engagement through recognition, incentives, and a positive workplace culture. Act as a backup for other supervisors/managers in other locations. Regulatory Compliance and Complaint Management: Ensure compliance with Delaware Public Service Commission (DEPSC) guidelines and other regulatory requirements. Respond to regulatory complaints and attend hearings as needed. Maintain accurate records and audit controls to support regulatory and internal compliance. Collections and Field Service Management: Develop and implement collection strategies, including targeted campaigns and follow-ups. Monitor accounts receivable and generate reports for financial oversight. Review and resolve customer disputes, collaborating with field service teams for meter tests and related inquiries. Work with field service operations to meet customer expectations and maintain appointment commitments. Revenue Integrity and Billing: Ensure timely and accurate billing by addressing pending accounts and minimizing estimates. Review top-user accounts to ensure accuracy and timely billing. Manage leak adjustment reviews and other back-office functions. Collaborate with the rates department for testing and implementing rate changes in the billing system. Reporting and Metrics: Prepare daily, weekly, and monthly reports on key performance indicators for upper management. Track and analyze trends in call center activity, collections, and field operations. Support divisional projects to improve the overall customer experience, including system upgrades and process improvements. Identify and implement opportunities for operational efficiencies and improved customer service delivery. Budget and Auditing: Ensure compliance with financial controls, including cash collection, deposits, and audit requirements. Contribute to the budgeting process for customer service operations. Work Environment: Some travel will be required within the Utility footprint. Qualifications Education/Experience/Background: Bachelor's degree in a relevant field or equivalent work experience. Minimum of 5 years of experience in contact center, billing, collections, payments or metering operations or similar customer care and back-office operations. Experience in a regulated utility environment is a plus. Experience managing in a union environment is preferred. Knowledge/Skills/Abilities: Strong knowledge of accounting, billing, collections, cash management, and field service processes. Proven ability to manage customers, clients, and regulators diplomatically and professionally. Excellent leadership, multitasking, and organizational skills. Proficient in software and tools including Excel, Word, CC&B, Mobile Workforce Management, and Google applications. Familiarity with IVR and customer website portals. Strong written and verbal communication skills with the ability to prepare technical reports and present to diverse audiences. Capable of working under pressure and making sound business decisions. Required Certification/Licenses/Training: Valid driver's license is required. Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love-a lesson we learn from our pets-and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you * Paid weekly * Full time hours * Health benefits: medical, dental, vision * 401k * Tuition assistance * Associate discounts and perks * Paid time off for fulltime associates * Career pathing * Development opportunities JOB SUMMARY PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. ESSENTIAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: * Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. * Validates completion of assigned operational messages and engagement video compliance. * Supports the various Services businesses as needed when the Experience Leader is not available * Delegate and validate completion of daily tasks. * Leads and directs associates when acting as the Leader on Duty * Address and administer associate complaints and grievances. * Recognizes and celebrates associates driving overall associate engagement. Brand Integrity and Overall Store Experience: * Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns. * Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics. * Responsible for live pet sales and pet adoptions. * Supports with monthly live cycle counts, addresses discrepancies. * Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives. * Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience * Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. * Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. * Ensures a safe environment for our associates, pets, and pet parents. * Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. * Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards. * Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. * Assists and works in other departments as required. Other duties may be assigned. * Follows all company policies and procedures. QUALIFICATIONS * 2+ years of retail experience in a customer-focused environment. * Leadership experience preferred. * Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. * Proficiency in computer applications. * Strong written and verbal communication skills. * Ability to react under pressure and maintain composure. * Strong organizational skills and attention to detail. SUPERVISORY RESPONSIBILITY * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor. * Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. * While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! * This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at ********************************* PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website *************************** Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Customer Service Supervisor is responsible for fostering a results-driven team environment to meet operational performance goals and deliver an exceptional customer experience. This role focuses on aligning service delivery with customer needs and expectations, regulatory requirements, and company objectives. The scope includes managing all office activities, including call center operations, billing, collections, and revenue integrity, while supporting field service operations. The Supervisor ensures consistent policy adherence, drives process improvement, and supports divisional customer service efforts. Primary Duties/Responsibilities: Customer Service Operations: Manage daily customer service activities, including call center operations, billing, collections, and field service coordination. Ensure timely response to customer inquiries, regulatory complaints, and escalations. Oversee scheduling and staff assignments to maintain efficient service levels. Monitor and report on key performance indicators (KPIs) to upper management. Lead initiatives for process improvement, including system upgrades and special projects. Team Leadership and Development: Supervise and mentor Customer Service Representatives (CSRs), fostering a collaborative and productive work environment. Conduct regular performance reviews and provide feedback to enhance staff capabilities. Develop and implement training programs to maintain high service standards. Promote employee engagement through recognition, incentives, and a positive workplace culture. Act as a backup for other supervisors/managers in other locations. Regulatory Compliance and Complaint Management: Ensure compliance with Delaware Public Service Commission (DEPSC) guidelines and other regulatory requirements. Respond to regulatory complaints and attend hearings as needed. Maintain accurate records and audit controls to support regulatory and internal compliance. Collections and Field Service Management: Develop and implement collection strategies, including targeted campaigns and follow-ups. Monitor accounts receivable and generate reports for financial oversight. Review and resolve customer disputes, collaborating with field service teams for meter tests and related inquiries. Work with field service operations to meet customer expectations and maintain appointment commitments. Revenue Integrity and Billing: Ensure timely and accurate billing by addressing pending accounts and minimizing estimates. Review top-user accounts to ensure accuracy and timely billing. Manage leak adjustment reviews and other back-office functions. Collaborate with the rates department for testing and implementing rate changes in the billing system. Reporting and Metrics: Prepare daily, weekly, and monthly reports on key performance indicators for upper management. Track and analyze trends in call center activity, collections, and field operations. Support divisional projects to improve the overall customer experience, including system upgrades and process improvements. Identify and implement opportunities for operational efficiencies and improved customer service delivery. Budget and Auditing: Ensure compliance with financial controls, including cash collection, deposits, and audit requirements. Contribute to the budgeting process for customer service operations. Work Environment: Some travel will be required within the Utility footprint. Qualifications Education/Experience/Background: Bachelor's degree in a relevant field or equivalent work experience. Minimum of 5 years of experience in contact center, billing, collections, payments or metering operations or similar customer care and back-office operations. Experience in a regulated utility environment is a plus. Experience managing in a union environment is preferred. Knowledge/Skills/Abilities: Strong knowledge of accounting, billing, collections, cash management, and field service processes. Proven ability to manage customers, clients, and regulators diplomatically and professionally. Excellent leadership, multitasking, and organizational skills. Proficient in software and tools including Excel, Word, CC&B, Mobile Workforce Management, and Google applications. Familiarity with IVR and customer website portals. Strong written and verbal communication skills with the ability to prepare technical reports and present to diverse audiences. Capable of working under pressure and making sound business decisions. Required Certification/Licenses/Training: Valid driver's license is required. Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities * Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. * Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. * Ensures training and merchandising guidelines are followed. * Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. * Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. * Provides backup to the Production Manager as necessary. * Completes any other assignments designated by the management team. * Collect and deposits all monetary donation from all coin boxes. * Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. * Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. * Ensure all policies, manuals and handbooks are followed. * Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP Qualifications Education and Experience * High school diploma or GED equivalent. * One (1) year of retail production supervisory experience required. * One (1) year goal setting and tracking experience required. * (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications * Must be able to continuously perform repetitive work, at a set pace. * Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. * Must possess strong interpersonal skills with excellent communication skills. * Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. * Willing to transfer to other store locations within GKA system according to company needs. * Bilingual a plus. * Exhibits a high level of integrity and business ethics. * Exhibits a high level of adaptability and flexibility. * Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. * Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. * Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. * Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

JobID: 210600113 JobSchedule: Full time JobShift: Day Base Pay/Salary: IL $137,750.00-$225,500.00 Are you passionate about healthcare technology and eager to lead a team dedicated to meeting the needs of our customers? Do you aspire to be a strategic account leader who drives client success and business growth? If so, we invite you to join our team as the Executive Director of Relationship Management. As a Team Lead Client Service Account Manager in Healthcare Payments, you will guide a team within the Relationship Management department, overseeing the portfolios of our largest and most prestigious healthcare clients. Your leadership will be crucial in cultivating strategic partnerships and ensuring outstanding client satisfaction. Join us in spearheading the transformation of healthcare payments and delivering exceptional value to our clients. Your leadership will be pivotal to our success and the success of our customers. Job Responsibilities * Lead, mentor, and develop a high-performing team of Client Service Account Managers. Foster a collaborative and inclusive environment that encourages professional growth and development. * Serve as the executive sponsor for key healthcare payments clients, facilitating strategic and operational activities that promote value and ensure client satisfaction. Guide your team in building and maintaining strong relationships with operational and executive staff within assigned accounts. * Partner with JP Morgan Bankers, Treasury Management Officers, and other internal stakeholders to ensure a cohesive approach to customer relationship management across our lines of business. * Lead business development activities to achieve annual revenue targets. Oversee the execution of Strategic Business Reviews, Strategic Account Plans, and Solution Demonstrations. Identify upsell and expansion opportunities to ensure revenue growth. * Identify potential risk areas that could impact customer retention or damage relationships. Lead the team in effectively communicating and escalating issues internally to ensure timely resolution. * Oversee the preparation, delivery, and execution of customer orders, contracts, and renewals to support retention and growth. Ensure the team maintains accurate and timely documentation of all activities. * Demonstrate a thorough understanding of InstaMed solutions, products, and processes. Serve as a thought leader in healthcare payments, guiding the team in articulating our value proposition to clients. Required Qualifications, Capabilities, and Skills: * 8+ years of leadership experience in a customer-facing role, with a focus on team management and development. * 5+ years of experience in healthcare technology, with a proven track record of building and maintaining strategic client relationships. * Exhibits excellent people skills and the ability to influence and inspire cross-functional teams. * Displays strong analytical and problem-solving skills, with the ability to make informed decisions. * Proficiency in Excel, PowerPoint, and Salesforce Lightning. Preferred Qualifications, Capabilities, and Skills: * Working knowledge of InstaMed solutions and processes. * Prior experience in healthcare payment processing. * Bachelor's Degree or higher. * Demonstrated knowledge of healthcare patient accounting systems and revenue cycle management. * Experience with analytics tools and reporting, such as Salesforce reporting and Einstein Analytics.

Job Title: Environmental Supervisor Department: Operations Reports To: Logistics Manager The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. Job Responsibilities: Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision. Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties. Correct completion of all job-specific, employee-related MER paperwork including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms. Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures. Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit. Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field. Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods. Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans. The ability to safely drive and perform safety checks on all vehicles for which licensed. Project work may require out of town travel for two weeks or more. Must be able to understand and comply with company and client safety standards. Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project. Work outside year round in all typed of weather. May work in environments that are extreme in nature like environmental conditions such as heat, cold, height, hazardous chemicals, loud noises, dangerous equipment, long hours, etc. May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more. Must be clean shaven at all times to allow immediate donning and seal of respirator. Qualifications: Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects. Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) preferred. Qualified employees must possess the 40-hr HAZWOPER certification. A valid Class "D" License is required. Transportation Worker Identification Credential (TWIC) preferred. OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications throughout employment to ensure that all records meet company policy standards. MER is committed to providing equal employment opportunities in a drug free work environment to all employees and applicants without regard to race, religion. color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition. genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. Moran Environmental Recovery is an Equal Opportunity Employer.

Do you have a passion for overseeing a team within a production environment? As a Transactions Supervisor in the Document Processing Services (DPS) you will be responsible for overseeing and ensuring smooth transactions of our inbound mail. Your responsibilities will include overseeing employees responsible for scanning and indexing of incoming mail/faxes and credit card applications, as well as handling undelivered mail. You will be responsible for functional business management and people leadership. Job responsibilities Manage team of typically 10-20 employees and provide day-to-day coordination of operations activities for Document Processing Services, including assigning and setting workflow priorities Train, develop skills, and conduct performance reviews for employees Execute on business initiatives as directed, and monitor daily performance against established metrics Provide outstanding customer experience across channels by focusing on delivering the “Chase Values: Service, Heart, Curiosity, Courage and Excellence”. Identify and implement simplifying processes as a part of reduction efforts, drive greater operational efficiencies through simplification and continually identify opportunities to improve quality and timeliness Successfully implement all Consumer and Community Banking projects on time and ensure results meet operations and customer expectations Ensure that best practices, procedures, updates, and communications are shared and implemented across teams and departments and sites. Interact with internal customers for extensive tasks, may work with many customers with little direct supervision. Manage the business with discipline and strong controls: Procedures, Controls, Tests, Maps, Procedures and Exam Readiness Ensure to abide by all applicable regulatory and department practices and procedures Required qualifications, capabilities, and skills Leadership and people management skills with ability to develop skills and coach employees 2+ years leadership or professional experience in an operations environment Ability to communicate (written and oral) and interact effectively at all levels of the organization Experience with following department controls and operational excellence; includes assisting project delivery, assist procedural writing, and independent decision making or sound judgment. Customer Service skills including conflict resolution and assisting with change management. Assist in Expense and Revenue Management Ability to Manage Team members in a high paced production and multi-functional operations environment to meet deadlines Organization skills Influential skills Preferred qualifications, capabilities, and skills Bachelor's degree or Equivalent experience Work Schedule: 1st shift Monday - Friday Full time onsite

Job Title: Environmental Supervisor Department: Operations Reports To: Logistics Manager The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. Job Responsibilities: Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision. Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties. Correct completion of all job-specific, employee-related MER paperwork including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms. Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures. Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit. Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field. Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods. Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans. The ability to safely drive and perform safety checks on all vehicles for which licensed. Project work may require out of town travel for two weeks or more. Must be able to understand and comply with company and client safety standards. Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project. Work outside year round in all typed of weather. May work in environments that are extreme in nature like environmental conditions such as heat, cold, height, hazardous chemicals, loud noises, dangerous equipment, long hours, etc. May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more. Must be clean shaven at all times to allow immediate donning and seal of respirator. Qualifications: Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects. Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) preferred. Qualified employees must possess the 40-hr HAZWOPER certification. A valid Class "D" License is required. Transportation Worker Identification Credential (TWIC) preferred. OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications throughout employment to ensure that all records meet company policy standards. MER is committed to providing equal employment opportunities in a drug free work environment to all employees and applicants without regard to race, religion. color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition. genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. Moran Environmental Recovery is an Equal Opportunity Employer.

BACKGROUND:

Job Details Exton Store - Exton, PA Full Time $18.50 HourlyDescription Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. Ensures training and merchandising guidelines are followed. Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. Provides backup to the Production Manager as necessary. Completes any other assignments designated by the management team. Collect and deposits all monetary donation from all coin boxes. Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. Ensure all policies, manuals and handbooks are followed. Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP Qualifications Education and Experience High school diploma or GED equivalent. One (1) year of retail production supervisory experience required. One (1) year goal setting and tracking experience required. (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications Must be able to continuously perform repetitive work, at a set pace. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication skills. Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. Willing to transfer to other store locations within GKA system according to company needs. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.