Customer Service Supervisor Jobs in McCandless, PA

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafs in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their caf. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebees, Arbys, Panera Bread, Pizza Hut, Taco Bell, Wendys and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.Position DescriptionOur Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.No Fryers and No Late Nights. Were known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope youre a morning person.Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.- As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.- You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.- Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.- We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept.Essential Duties and ResponsibilitiesRestaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding.Typical work activities for a Team Manager:- Serve as a role-model and lead the team.- Ensure that team members are providing great customer service.- Taking ownership for the business performance of the restaurant.- Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.- Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.- Coordinating the entire operation of the restaurant during scheduled shifts.- Greeting customers and doing table visits to ensure customer satisfaction.- Recruiting, training and motivating staff.- Assist the specialist within the bakerycafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support.- Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.- Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.Education and Experience- At least 1-2 years Hospitality experience.- Food Management Certifications also a plus- Must have the Run it Like you Own It Mentality- Excellent organization, customer service and time management skills- Proven track record for leadership.- Passion, energy and a positive attitude- Work well under pressure and be able to work with a diverse group of people- Have a valid drivers license and reliable transportation.- Reference checks Perks for our employees:- Competitive wages- Flexible work schedules- Meal Discounts- Health Benefits- 401(k) with company match- Paid Vacation- Development opportunities Physical Standards:- Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.- Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.- Must be able to read and write to facilitate communication.- Must possess finger and hand dexterity for using small tools and equipment.The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.Why Work for Flynn Panera?Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you wont want to quit!Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!RequiredPreferredJob Industries Food & Restaurant

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team! The Outreach Associate I, Electrifications Solutions will play a key role in educating and raising awareness about electrification technologies, such as electric vehicles and home appliances, and innovative load management programs. This position involves promoting electrification and load management-related products and services to DLC customers and stakeholders. Responsibilities include conducting outreach, marketing, event planning, partnership development, and stakeholder research. The Outreach Associate I will also support the development of the Company's electrification solutions strategy, creating program proposals, and analyzing market adoption trends. Location: Hybrid (see below), downtown Pittsburgh, Pennsylvania with regular travel throughout DLC territory Job Responsibilities: Assist with customer and stakeholder research and segmentation activities to identify key audiences, communication channels, characteristics, strategic messaging, etc. in partnership with DLC's customer insights team. Support the development and execution of an outreach plan to reach target audiences in support of DLC's electrification and load management strategy, including tactics such as advertising campaigns, email marketing, and educational events. Collaborate with DLC's corporate communications and customer experience teams to develop informative and influential materials, including print and digital content, such as social media, web, and email campaign content. Assist with developing a marketing plan for electrification and load management programs offered to customers to generate customer participation and/or leads. Identify and promote tools, resources, and funding opportunities to support customers in the adoption of electrified technologies, such as electric vehicles, heat pumps, and time of use rates. Provide exceptional service to customers requesting assistance with electrification or load management matters in collaboration with internal subject matter experts. Support contractor engagement and workforce development efforts for local electrical contractors and technology vendors. Engage DLC employees in electrification and load management efforts through internal communications, trainings, events, incentives, and other programs. Assist with tracking and reporting on performance of marketing, education and awareness efforts. Support market research and assessments, policy analysis, technology adoption forecasting, cost-effectiveness assessments, program development and planning, evaluation analysis, and other related work. Assist with the creation of high-quality, complex analysis, reports and presentations. Education/Experience Requirements: Bachelor's degree in marketing, business, communications, public policy, sustainability or a related field is required. One (1) or more years of relevant experience preferred, but not required. Experience with developing and executing marketing plans and tactics, such as event planning, email campaigns, and lead generation, particularly B2B, is desired. Skills and Abilities Utilized in this Role Include: Demonstrated strength in writing skills is required. Energy and enthusiasm for creating innovative, sustainable change in the Pittsburgh region Ability to adapt and thrive to support rapidly changing business needs Excellent attention to detail, intuitive, creative, self-motivated, and organized Ability to understand and communicate technical concepts of complex products and services Why you'll love working here: We live by our values! We are safe above all else. We must keep ourselves, each other, our customers and communities safe. We are guided by our commitment to integrity and never compromising on ethics. We are dependable, collaborative and steady; we are a trusted partner to all. We believe in equity and equal access to work, resources and opportunities are critical elements of a clean energy future for all. We are ingrained in our community; we work where we live and are committed to serving our vibrant, diverse communities. EQUAL OPPORTUNITY EMPLOYER Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action. Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at *************** and describe the specific accommodation requested for a disability-related limitation.

Fort Pitt Capital Group a division of Kovitz Wealth Management is actively looking for a Client Relationship Specialist (CRS) to join our Client Service team in Pittsburgh, PA. The CRS handles operational and administrative tasks involved with financial planning and the wealth management process. They also work directly with a financial advisor supporting that advisor's book of business. Specific Job Responsibilities Primary point person for incoming phone calls, greeting clients, mail distribution, scanning, filing and scheduling appointments Preparing materials for client and prospect meetings Supporting clients' onboarding process Updating client accounts in the CRM system Assisting with client requests for funds transfers in and out of accounts Communicate with custodians to resolve issues Skills and Experience High School Diploma or equivalent is required Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) Communication skills Attention to Detail Positive attitude Preferred Skills and Experience Experience in a Financial Services environment One (1) year of administrative or customer service representative experience Experience with Schwab Advisor Services, Fidelity WealthCentral / Wealthscape, or TD Ameritrade Institutional

Department: Supply Chain Chicken of the Sea is an iconic American brand that was founded in 1930. Today, Chicken of the Sea enjoys broad distribution across all major retail channels, with growth opportunities in foodservice and outside the U.S. Besides its eponymous brand, Chicken of the Sea also sells Genova and King Oscar premium seafood products. Chicken of the Sea International (COSI) has been wholly owned since 2000 by Thai Union (TU), the largest global producer of ambient seafood. Chicken of the Sea Frozen Foods is a sister U.S. company that focuses on frozen and chilled seafood sales. Other iconic seafood brands in the TU Global portfolio include John West, Mareblu, and King Oscar. Under the leadership of CEO Thiraphong Chansiri, Thai Union has more than tripled its revenue to over $4 billion annually and has an aggressive growth agenda. Chicken of the Sea International operates under the common corporate vision, mission and values of Thai Union, an industry leader in sustainable fishing practices and manufacturing processes that capture the freshness, nutritional value, and sensorial experience of seafood. The global organization lives by the 6 deeply held values: Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative. COSI is an organization that is very proud of its heritage. First established as VanCamp seafood company more than 100 years ago (1914), the company celebrates its story as one of the oldest food companies in the country that is still in operation. The company is currently undergoing a significant business transformation aimed at accelerating business growth. About the Role: We're seeking a skilled Customer Service Representative to join our dynamic Customer Service Team. This role plays a crucial part in the order processing and fulfillment process, requiring excellent communication skills, a positive attitude, and a collaborative mindset. Responsibilities: Open and maintain customer accounts by accurately recording key account information. Enter EDI and Manual orders, ensuring correct pricing and timely communication of delays or inventory shortages to Sales and Customers. Contribute to achieving key performance indicators, including daily sales, on-time performance, open orders, and department efficiency. Ensure the attainment of customer delivery service targets, proactively identifying and escalating potential issues concerning customer-facing issues. Take ownership of key accounts, delivering best-in-class service and communication. Collaborate with other departments, including Logistics, Integrated Business Planning, and Sales, to streamline processes and enhance customer satisfaction. Assist in clearing deductions and execute policies to prevent future deductions. Work closely with the Customer Service Manager to develop solutions for common problems. Process returns efficiently and accurately. Perform other responsibilities as assigned. Requirements: 0-4 years of experience within a customer support position, preferably in an order entry or order fulfillment role. Proficiency in Microsoft Excel. Excellent written and verbal communication skills, along with strong organizational abilities. Ability to communicate effectively and interact professionally with customers, colleagues, and management. Utilize company-wide communication tools such as Microsoft Teams and Skype for Business. Schedule availability from 8:00 am to 5:00 pm EST. Preferences: Experience with multiple ERP Systems (e.g., Oracle, SAP, etc.). 4-6 years of experience within a customer support position, preferably in an order entry or order fulfillment role, in lieu of a college degree. Bachelor's degree in Business, Logistics, Supply Chain, or a related field. Experience with end-to-end supply chain, product distribution, and billing systems. Previous experience in Consumer Products and Food Service industries servicing sales and operations. Ability to take initiative, work independently with minimal supervision, and exercise good business judgment. Strong organizational skills with the ability to plan, organize, prioritize, multitask, and use time effectively. Attention to detail and a commitment to delivering high-quality work. The employee is required to comply with all company policies, rules, and directives, including safe work practices. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Who We Are Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you! So you like what you hear but haven't worked in ‘language' before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes. That's enough about us - what about you? We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success. If this sounds like you, we would love to hear from you! We have 90 offices worldwide but this particular opportunity is based in our Pittsburgh office. We offer career development and an attractive bonus plan and social events are organized frequently. What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects. Respond to client requests for new project initiatives through our centralized technology Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team Where applicable, initiate some project specifics to set the production team /individual project up for success Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team and providing a high level of service Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables Serve as the central point of contact for and liaison between external client contact and internal production staff Set and fulfill client expectations Comply with internal regulations, processes and procedures in line with ISO standards Potentially trouble-shoot problem projects Understand and abide by individual project instructions and effectively communicate to the production team Investigate client complaints where applicable Discuss issues with clients and production staff and creatively problem solve to alleviate issues Who We Are Looking For Bachelor's degree Excellent written and verbal English communication skills Exceptional problem solving and analytical skills Customer service and/or project management experience Strong organizational skills, attention to detail, and the ability to multi-task Working knowledge of MS Office Ability to prioritize and schedule tasks and work in a team environment. Must be willing to learn new things, be open to challenges and thrive on success Where Your Career Is Going At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careers NOTjobs. Why TransPerfect For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at ********************* Compensation: $50,000 Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits

The Commercial Documentation and Construction Administration Team Lead The Commercial Documentation and Construction Administration Team Lead will support the Commercial Closing process and Construction Administration workflow ensuring quality and productivity standards are met. This position will require thoughtful approaches to client engagement and experience and will work closely with external clients and internal partners (including Relationship Managers, Credit/Portfolio Managers, Legal, Compliance/Risk, and Bank Operations) to deliver a best-in-class experience for our commercial prospects and clients. Primary Functions of the Position: Managing Commercial Loan closings and ongoing administration of Construction and Real Estate loans by fulfilling requests within stated SLAs Responsible for loan (relationship) exception tracking, identifying, curing and evidencing with proper file documentation Strong client engagement and experience throughout the closing and administration phases Keen attention to detail and understanding of loan system and applicable coding Working closely with other teams within operations and the bank to enhance current processes Fostering a culture of continuous improvement (client experience, productivity and quality) Coaching the team to best support the line of business Actively participate in projects as assigned Provides daily workflow and capacity planning solutions for upcoming initiatives Be point of escalation for team and handle escalation process throughout its entirety Interview and effectively participate in the selection process of new employees Maintain and develop policies and procedures according to new rules and regulations for both internal and external guidance Make proposals to management for changes and improvements to SLA's Provide day to day support and insight to the metrics & performance of the team Perform team performance reviews, IDP's, performance improvement plans (PIPs) and conduct team one-on-one's Review electronic timecards for approval and accuracy when needed Education and Experience Requirements: Bachelor's Degree or equivalent combination of education and experience Minimum 5 years of related banking experience, including operations management, commercial loan closing and commercial loan administration Minimum 2 years of supervisory or leadership experience in current or recently held position preferred Essential Skills and Abilities: Demonstrated knowledge of loan documentation requirements and commercial lending regulations Extensive experience in administering construction loans including reviewing draw requests Attention to detail and ability to review construction due diligence documentation, including Plan and Cost Reviews Construction Contracts, Payment and Performance Bonds, Inspection Reports, Budgets Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient production. Exceptional interpersonal, communication and presentation skills Strong work ethic and ability to be self-directed

The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B & AR support as needed. The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Manage incoming customer calls and all aspects of inbound order management Completes outbound phone calls/campaigns as assigned Elevate unresolved customer issues to designated departments Own follow up to customers related to inbound calls and customer requests/issues Drive customer adoption to self-service tools through helpful communication and support Drive communication between Sales and Operations related to customer service Provide B2B and AR support as needed Completes outbound phone calls/campaigns as assigned Complete other tasks assigned by the Customer Service Lead Performs additional responsibilities as requested* Competencies: Customer Focus: Building strong customer relationships and delivering customer-centric solutions Resourcefulness: Securing and deploying resources effectively and efficiently Drives Results: Consistently achieving results, even under tough circumstances Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Experience: 2 years minimum previous sales or customer-facing experience preferred Demonstrated success with over-the-phone communication Product & Industry sales knowledge preferred Knowledge, Skills, and Abilities: Excellent written, interpersonal, and verbal communication skills Demonstrated problem solving & critical thinking skills with the ability to deliver results to the appropriate quality and time metrics Microsoft Office experience

Job Title: Client Services - Wealth Management We are seeking a detail-oriented and highly organized Client Services Associate to assist multiple Operations teams that support Investment Management, banking, and loan products throughout the life of an account. This role will be integral in supporting client-facing teams nationwide with cash disbursements and other essential functions. Key Responsibilities: Facilitate cash movement for Wealth Management clients across Investment Management and banking platforms. Review documentation to ensure compliance with risk and regulatory procedures. Process transactional details to support cash movement, including foreign and domestic wires, ACH, checks, and internal transfers. Build strong partnerships with client-facing staff nationwide to ensure seamless service delivery. Perform data entry and review sensitive client information across multiple systems and processes. Provide support on various operational projects as needed. Qualifications & Skills: Experience in financial services, banking, or investment management operations preferred. Strong attention to detail with excellent analytical and problem-solving skills. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Proficiency in data entry and working with financial systems. Strong communication and collaboration skills to work effectively with cross-functional teams.

Pickering, Corts & Summerson, Inc., an award winning, multi-disciplinary engineering firm has an exciting opportunity to join our company as a Bridge Inspection Team Leader based in our Cranberry Township, PA office. This is a mid to senior level position for an individual with extensive experience in inspecting bridges and similar structures using engineering skills to determine structural soundness and compliance with NBIS, and other local, state and federal regulations. Inspections may be general in nature or may be limited to a specific area. Utilize advanced knowledge and education to perform work that is intellectual and varied in character. Consistently exercise discretion and judgment in accomplishing assigned goals. Provide full reports and recommendations to Project Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible to plan inspections and lead inspection teams. Provide training to Bridge Inspectors and Junior Bridge Inspectors. Use inspection equipment, including but not limited to; metering devices, tape measures, calipers, ladders, cameras, probing rods, etc. Inspect bridges as required for structural integrity, general safety and continued conformance to specifications and codes. Prepare inspection reports completely for final review by Project Manager. Review and interpret construction plans and blueprints for use in bridge inspections. Prepare load rating calculations for bridges based on Load Factor and Load Resistance Factor Methodologies using various DOT and Commercial Software Packages. Prepare (design) temporary and permanent repair schemes for critical deficiencies identified during inspections. Prepare recommendations for maintenance and repairs to bridges. If qualified, function as diver or a tender in performing underwater inspection of appropriate areas of the structures. What we offer in return: Medical, dental, vision and Rx coverage, with a generous employer contribution rate Employer sponsored 401(k) plan Generous paid time off policy

The Coury Firm is a privately held, multi-family office, asset management, and strategic business advisory firm focused on serving ultra-high-net-worth individuals, families, and their business interests. The Firm was founded in 1984 and is currently responsible for advising on more than $4.5 billion in client net worth. REPORTS TO The Client Service Associate will report directly to the Lead Advisor as well as to the Managing Director of Investment Operations, or their designee. POSITION SUMMARY The position of Client Service Associate for The Coury Firm's Private Wealth division (the “Firm”) is a core member of the Wealth team. The Client Service Associate will be responsible for directly supporting the Firm's Wealth Advisors on all aspects of client administration to ensure accurate and timely execution of client service-related matters. Key duties include account servicing, money movements and cashiering functions, data review and reconciliation, reporting, custodial and counterparty coordination, and general assistance with the Firm's operational processes, procedures, and internal/external communication. This position will need to work collaboratively with a group of Private Wealth personnel, including but not limited to Advisors, other Client Service Associates, and Senior Management to assist in the delivery of investment management, tax planning, comprehensive financial planning, risk management solutions, estate and succession planning, and other pertinent financial services. RESPONSIBILITIES: Assists with client onboarding processes Attend meetings if requested and assist with data gathering and meeting notes. Assist with maintenance of relationships by responding to questions regarding investment accounts and procedures. Interact with clients regarding different types of requests, such as money movement requests, account balances, re-ordering checks, charitable giving confirmations, etc. Maintain client information updated in CRM and Document Management system. Managing distribution/receipt of clients' paperwork. Utilize CRM to submit/assign tasks, create new contact entries, update existing contact information, utilize the dashboard feature to track tasks, run reports, etc. Work with other teams (investment ops, reporting, Advisors, compliance, billing) on items such as preparation of client paperwork, preparing the meeting materials, facilitating various transactions (such as 529 distributions, insurance premium payments requests, etc.), and account maintenance on behalf of our clients. Perform Money Movement transactions for accounts with SLOA (standing letter of authorization), or ACH established Prepare client letters/emails as needed. Manage the calendar; set appointments and meetings for Advisors. Confirm appointments directly with clients via email and/or phone. Assist with travel arrangements and trip itineraries as needed. Prepare Advisors expense reports to include coding and scanning receipts as needed Schedule lunch and dinner reservations for client meetings as needed. Perform other duties as and when needed. Take ownership, as appropriate, of certain daily functions within client services. QUALIFICATIONS: A Client Service Associate at the Firm must possess the following qualifications: Bachelor's Degree, with two or more years related experience Series 65 or 66 to be obtained within 180 days of employment Knowledge of industry rules and regulations; Schwab or other custodial platform experience is preferred Possess exceptional professional verbal and written communication skills, including ability to interface in a professional, cordial, and confident manner Demonstrate strong organizational and time management skills to successfully manage multiple projects, workflows, and competing priorities Maintain the ability to maintain discretion in handling confidential information Ability to collaborate effectively and work well within a team structure Ethically driven with an unwavering client commitment Proficient in Microsoft Office Suite - Excel, Outlook, PowerPoint, Word, OneNote Proficiency in Portfolio Management Software and CRM systems

Join a well-established and rapidly expanding Property & Casualty insurance agency that has long been a trusted part of the local community! The agency operates in multiple states and prides itself on delivering exceptional service while fostering a supportive and growth-oriented work environment. Our client is looking for a Personal Lines Customer Service Representative to join their growing team and contribute to their continued success. What We're Looking For: Our client is seeking a positive, professional, and customer-focused individual for the Personal Lines Customer Service Representative position. This is an integral role where you will be the main point of contact for policyholders, assisting them with changes, policy reviews, and addressing general inquiries. The ideal candidate should have a customer-first attitude, strong communication skills, and a passion for delivering excellent service. In this role, you'll be responsible for managing a variety of tasks, from processing policy changes to identifying sales opportunities and providing comprehensive support to customers. Mission of the Role: The primary responsibility of this role is to enhance the customer experience by managing personal lines insurance accounts with attention to detail and a commitment to client satisfaction. You will handle tasks such as policy changes, billing inquiries, and offering recommendations for additional coverage. Key Responsibilities: Maintain a positive attitude and foster an approachable atmosphere for clients Process policy changes accurately and in a timely manner Assist clients with payment processing and resolve any billing-related issues Review and discuss policy details with clients, identifying potential gaps in coverage Recommend additional products and services to meet client needs Provide qualified leads to the sales team to drive business growth Keep client contact information up to date and accurate Clearly communicate with clients, setting expectations and managing any concerns proactively Required Qualifications: Active Property & Casualty insurance license (or a willingness to obtain one within 2 months of employment) Excellent communication skills and a customer-centric mindset Strong problem-solving abilities and attention to detail Ability to work independently and as part of a collaborative team Benefits: Healthcare insurance options Life insurance, short-term & long-term disability coverage 14 days of paid time off to start 401(k) with 4% agency match Paid holidays (about 8 days per year) Opportunities for career development and advancement Apply Today! If you're eager to join an organization that cares about its employees and the communities it serves, this could be the perfect opportunity for you. Our client offers a dynamic work environment where you can grow both professionally and personally. Submit your application right now!

The Customer Service Supervisor is a leadership position responsible for supervising the Customer Service Representative (CSR) team in developing and maintaining high levels of customer service, professionalism, individual skills, and effective teamwork. The individual in this position supervises the daily activities of the CSRs and participates in duties which include monitoring the call center system and customer comment / complaint database, providing additional customer service support, and assisting with or managing scheduling. Responsibilities include providing leadership and motivation to ensure staff are providing excellent customer service to clients. Essential Duties Supervises, leads, and mentors staff to include prioritizing and assigning work. Ensures employees follow policies and procedures. Makes hiring, termination, and disciplinary recommendations. Handles customer inquiries and complaints with the objective of resolving situations in the minimum amount of time and at the lowest organizational level. Recommends corrective actions to resolve customer complaints. Performs other duties as may be required or assigned. Qualifications/Preferred Skills, Knowledge & Experience Required Skills, Knowledge & Experience: Education: This position requires a high school degree or GED equivalent, with a minimum of four (4) years full-time experience in customer service or call centers. Related experience may substitute for educational requirements on a year for year basis. Prior experience with public transit or school bus transportation service is highly desirable. Knowledge and skills include the ability to talk in clear speech and possess an excellent command of the English language, with the ability to decipher English language spoken by a wide variety of cultures. Experience: This position requires a general knowledge of: Supervisory principles and practices. Applicable federal, state, and local laws, rules, and regulations including ADA. Customer service principles and practices. Disabilities and related effects. Basic call management systems and telecommunications equipment. Camera and surveillance systems. Neighboring transit agencies and services. Cash handling practices. Qualifications / Requirements: Ability to interface effectively with all levels of County management. Creates a positive image of the Department and County by achieving and maintaining rapport with customers by providing a high level of customer service that translates into new trip reservations and/or customer satisfaction. As needed, asks questions to gain an understanding of customer needs. Ability to maintain confidential information and handle confidential matters. Ability to present self in a professional manner and interact positively with internal and external parties. Excellent verbal, written and interpersonal skills. Accurate and detail-oriented, with excellent organizational skills and the ability to perform multiple tasks while priorities are under constant change. Provides suggestions and recommendations to supervisor or other Department management that highlight unmet customer needs. Basic to Intermediate skill to use a personal computer and various software packages. Strong customer service skills and experience. Monitoring and evaluating subordinate staff. Preparing reports. Maintaining logs and records. Operating applicable office equipment. Managing projects. Providing excellent customer service. Efficient use of electronic technology. Establishing and maintaining effective working relations with other transit employees and the public. Ability to work under pressure, addressing significant problems and tasks that arise simultaneously and /or unexpectedly. Communication, interpersonal skills as applied to interaction with coworkers, supervisor, and the public sufficient to exchange or convey information and to receive work direction. Ability to work independently and proceed with objectives. Ability to maintain confidential information and handle confidential matters. Ability to coordinate and direct work assignments and supervise and coach direct report and staff to ensure positive morale and performance results. Ability to work extended hours, as necessary. Ability to travel for organizational needs. Additional Information Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills Required: To perform this job successfully, an individual should have, at minimum: Intermediate Word skills Intermediate Excel skills Basic Outlook skills Basic Internet skills Physical Demands: While performing the duties of this position, an individual is frequently required to sit, and talk or hear. Occasionally, an individual will need to stand, walk, bend at the waist while working, and climb stairs. On rare occasions, the individual will need to reach or work with arms above shoulders, kneel, stoop, crouch or squat. The specific vision requirement listed for this position is: Close vision (clear vision at 20 inches or less) Work Environment: Most duties are typically performed in an office environment, where the noise level is quiet to moderate. Duties may occasionally be performed at off-site locations and/or outdoors, which may necessitate dealing with excessive heat or cold and/or moderate to loud noise levels. Certificates / Licenses / Clearances Required: This position requires the following documents to be obtained, reviewed as acceptable by the supervisor, and re-obtained every five (5) years: PA Child Abuse PA Criminal History FBI Criminal History

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open orders to advise key stakeholders of possible lead time challenges Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Receives and responds to customer complaints and processes appropriate corrective actions Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory Prepares and reviews required business reports Supports continuous improvement initiatives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience preferred Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Company :United Concordia Dental : This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. ESSENTIAL RESPONSIBILITIES Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner. Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution. Meet all production, quality, and adherence standards. Attends all required training classes. Elevate issues to next level of supervision, as appropriate. Maintain accurate records, including timekeeping records. Other duties as assigned or requested. EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center environment Customer Service in a Healthcare related call-center environment strongly preferred LICENSES or CERTIFICATIONS Required None Preferred None SKILLS Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards. Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally. Ability to take direction and to navigate through multiple systems simultaneously. Ability to maintain composure under stressful and fast-paced conditions. Strong written and verbal communication skills Ability to communicate complex information in a simple, customer facing way Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches/Trains others regularly Rarely Travels regularly from the office to various work sites or from site-to-site Does Not Apply Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply Physical Work Site Required No Lifting up to 10 pounds Constantly Lifting 10 to 25 pound Rarely Lifting 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.01 Pay Range Maximum: $23.72 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Step into the Future as an Industrial Equipment Service Expert! Ingersoll Rand combines the strength of over 160 years in technology with a dynamic startup mindset. We're leaders in innovation, crafting technologies that boost productivity and efficiency across diverse industries, from clean energy to life sciences. Join us in Washington, PA, and be part of this exciting journey. A Day in Your Life Imagine starting your workday with a toolbox in hand, ready to resolve complex equipment challenges. Your role involves engaging in in-depth troubleshooting, refurbishing, and overseeing compressed air machines, ensuring they operate at peak performance. You'll collaborate closely with our skilled team and benefit from continuous industry training. Responsibilities You'll Own Precision-driven testing and analysis of rental compressors and dryers. Hands-on repair and maintenance of vital compressed air systems. Diagnose issues, implement solutions, and ensure operational excellence. Your contribution will extend beyond technical tasks, influencing our innovative culture. Your Essential Experience Minimum of one year in mechanical and pneumatic service settings. The capability to interpret technical diagrams with accuracy and understanding. Physical readiness to engage in labor-intensive activities, including lifting and maneuvering. Why Ingersoll Rand? Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Empower your future with a benefits package designed to enhance personal and professional growth-featuring health plans, paid time off, and investment opportunities. Seize the chance to shape success by applying at *************************

CUSTOMER SUPPORT MANAGER Job Details Full Time / Part Time: Full Time FLSA Classification: Exempt Business Unit: Poly and Containment Reports to: Operations Manager Travel Requirement: Yes Select's Customer Support Manager is a liaison between the customer and Select Water Solutions. The CSM is responsible for maintaining the relationship between the customer and Select by understanding, implementing, and communicating the needs of the customer to Select Management. The essential job functions include, but are not limited to * Meet/Communicate with Customer on a daily basis to understand their needs. * Communicate with Operations Manager and Corporate Account Rep to discuss needs and ways to implement. * Provide market intelligence/competition/trends/status/progress to manager and established information sharing channels. * Follow up to ensure personnel and equipment needs for the job at hand. * Follow up to ensure personnel and equipment is available as needs change for the customer. * Continuing relationship with customer as more jobs and needs become available. * Complete all required reports in timely manner. * Stress personal and business ethics as the number one priority in dealing with Customer and Company personnel. * Maintain accurate records of all sales and prospecting activities including sales calls, presentation, closed sales, and follow-up activities with supported customer. * Participate in and complete company-required training programs. * Participate in Environmental, Health and Safety initiatives as set forth by the company. * Follow instructions and perform other duties as may be assigned by manager. * Prospecting potential customers/industries and educating them on our services. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: * Bachelors' degree preferred. * Industrial experience preferred. * 10 years of relevant work experience may be accepted in lieu of a formal education. * 5 to 10 years' experience in customer-facing role with a strong track record of relationship management and account development. * Strong facilitation skills with the ability to influence customer decision-makers. * Prior experience coordinating and determining a focused sales strategy by facilitating, organizing, and initiating the sales effort. * Frequent personal contact with key client personnel to develop an understanding of current and future projects/expectations. * Must possess valid driver's license and be eligible to drive a company vehicle according to Select's insurance guidelines. * Comfortable with MS Office, including Word, Excel, Adobe, Outlook, Teams and Power Point. * Superior interpersonal skills and ability to work as part of a cohesive team. * Strong analytical organizational and planning skills. Select Values and Guiding Principles * W:Working Safe * A:Accountability * T:Teamwork * E:Excellence * R:Respect Compensation Information Compensation is competitive and commensurate with experience. Top Tier Benefits * Medical, dental, vision, coverage in addition to life and disability insurance plans. * Paid Vacation Days and Paid Holidays. * Retirement and Savings (401K) Plan with Company match. * Annual uniform allowance. * Referral bonus with no cap on amount of referrals. * Paid Training. Physical Demands and Exposures * Traditional Monday through Friday, 8 - 5pm, unless operations dictate otherwise. * Involves Traveling 50% of the time and sitting for extended periods of time. * Exposure to noise levels requiring the use of hearing protection. * Needs high degree of concentration in a busy area. * Ability to individually lift: Maximum 25 lbs.

International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career. Job Description We are HIRING NOW! In the last few months we have developed two new divisions in our offices that need staffed! Positions available include entry level management, and entry to mid level customer service, and sales. We are a leadership development and benefit provision firm based in the Canonsburg area servicing union and veteran, and small business markets locally. Current clients include: IBT, IUOE, CJA, USW, UMWA, VFW, AMVETS, and over 20,000 others. Arias Agencies was originally named Pittsburgh's #1 Small Business Employer by the Pittsburgh Post Gazette in 2012. Since then, Simon Arias Agencies has been continually recognized by the Post Gazette as one of Pittsburgh's Top Workplaces as well as top training! Reasons to apply: >Starting pay between 600-1200 weekly (entry level) and 1200-1500 weekly (mid level)--Higher incomes available for qualified candidates and management candidates! >Insurance after 90 days! >Full training provided >Exciting work environment! >New Management means teams with immediate upward mobility! Qualifications

Department: Inside Sales & Customer Care Inside Sales & Customer Care Manager Reports to: President Job Type: Full-time FLSA Classification: Exempt (Salary) Essential Job Functions: Inside Sales: Develop and implement strategies to achieve sales targets and drive revenue growth within the assigned customer base. Lead and mentor a team of inside sales representatives, providing coaching, guidance, and support to maximize performance. Monitor and evaluate sales performance, identifying opportunities for improvement and implementing corrective actions as needed. Collaborate with the marketing team to generate leads, create promotional campaigns, and follow up on inbound inquiries. Build and maintain strong relationships with new and existing clients to ensure long-term customer loyalty. Manage sales pipeline, track progress, and report on key sales metrics (conversion rates, revenue, etc.). Identify, upsell, and cross-sell opportunities and work with the sales team to increase average deal size and customer value. Customer Care: Oversee and manage the customer care team to ensure timely resolution of customer inquiries, issues, and complaints. Establish and maintain customer care policies, procedures, and standards to enhance the customer experience. Monitor customer feedback and survey results, identifying trends, and working to resolve any recurring issues. Act as a point of escalation for complex customer care issues and collaborate with other departments to provide solutions. Track customer satisfaction metrics and work with the team to continuously improve service levels. Ensure smooth order fulfillment and timely delivery, working closely with internal teams. Develop and implement customer retention strategies to minimize churn and maximize customer loyalty. Requirements Requirements: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Minimum of 5 years of experience in inside sales, customer service, or a related field, with at least 2 years in a leadership or managerial role. Strong leadership skills with experience managing and developing teams. Proven track record of meeting or exceeding sales targets and managing customer relationships. Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and internal teams. Strong problem-solving abilities and the capacity to make quick, informed decisions. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, Outlook, and Teams. Ability to multitask and prioritize effectively in a fast-paced environment. A customer-centric mindset with a commitment to delivering exceptional service. Strong organizational and time management skills. Preferred Qualifications: Product Knowledge: Familiarity with the company's products and services or industry experience. Sales Training: Formal sales training or certification is a plus. Physical Requirements/Demands: Must be able to be stationary (sit or stand) for durations of time Work performed in an office environment and requires the ability to operate standard office equipment. If work is performed in a remote setting (home), must have a designated area for work to maintain focus and professionalism, and a stable internet connection. Must be able to travel (conventions, trade shows, potential customers) out of state for up to one week at a time. Must have the ability to lift and carry small parcels, packages, and other items, and to walk short distances. Whitaker Corporation is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Whitaker Corporation will take steps to assure that people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Matt Reiner at ************ ext 214. Salary Description $60,000 to $80,000

We are hiring for: Direct Support Supervisor / PAHrtners Deaf Services Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! “Proficient in ASL (American Sign Language)." Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Position Requirement: “Proficient in ASL (American Sign Language)."Pay:$22.00/hr Job Responsibilities: Manages residential homes/facilities as assigned Supervises and coordinates activities of Direct Support Employees Works assigned time in the residential home/facility Resolve employee issues and conduct performance reviews Ensure employees meet training requirements and attend required events Provide after-hours and on-call coverage as part of the direct care rotation Monitoring and providing feedback to employees in interactions and relationships with the people supported Ensures that people supported have a clean and maintained home and yard. Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan. Carry out the responsibilities of a Direct Support Professional All other duties as assigned Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Requirements: High School Diploma or G.E.D required, Associate Degree in a health related area; or two years' experience in a health related field preferred One year of experience working with individuals with developmental and intellectual disabilities Flexible schedule and availability to provide on-call coverage as needed Provide CPR after certification Ability to pass a background check and drug screen Valid driver's license CPR, first aid, NCI and/or MedTech certification, a plus Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.