Customer Service Supervisor Jobs in Lumberton, NJ

A leader in the corrugated and protective packaging space is looking for a Customer Service Manager in Bensalem, PA. The Customer Service Manager will serve as the primary liaison between customers and the company's operations. This role involves overseeing the Sales Operations team to coordinate customer orders, manufacturing and delivery schedules, service issues, and other customer-related concerns. The position requires frequent interaction with manufacturing, sales, and production teams to meet customer needs and maintain positive business relationships. Key Responsibilities: Support the company's sales objectives. Pursue business opportunities that align with company growth plans. Visit customers to build relationships with key decision-makers in purchasing, engineering, and quality departments. Coordinate daily meetings with scheduling, production, and quality teams. Collaborate with operations, design, and quality teams to resolve production issues and support on-time deliveries. Review incoming Requests for Quote (RFQs) and prepare pricing recommendations for review with sales and operations leadership, and prepare final quotes for submission to customers. Monitor key account performance metrics such as sales growth, profitability, customer satisfaction, on-time delivery, quality, and overall relationship. Qualifications: Bachelor's degree required, preferably in Marketing, Business, or Communications. Proven experience as a sales representative and/or manager. Experience in a manufacturing environment, preferably in the corrugated industry. Strong communication and interpersonal skills. Self-motivated with the ability to multitask. Excellent organizational skills. Highly competitive nature, strong will, and sound business judgment. Computer literacy is essential, with proficiency in Microsoft Word, Excel, and PowerPoint. The company offers a competitive compensation and benefits package, including health, dental, and vision insurance, and a 401(k) plan.

Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to order entry, billing, ERP data maintenance, payment processing, cash collection and organization of critical information that supports internal and external reporting requirements in an efficient manner. Job Summary: This position reports to the Customer Service Supervisor and is part of the Finance team. The ideal candidate must exhibit attention to detail, manage well in a fast-paced environment, execute sound decision making and prioritization on a daily basis. Responsibilities: Executes shared order management responsibility tasks on a daily basis such as: order entry billing customer required form support for sales ERP data maintenance payment processing rental order management tasks logistics support as needed Manages customer inquiries. Reviews orders for accuracy in all fields and resolves discrepancies with relevant parties. Sound decision making regarding prioritization of tasks for the most efficient and effective use of time and equipment to accomplish team goals. Identify and recommend efficiency improvements, cost reductions and profit improvement initiatives. Perform any other special projects or assignments in a timely and accurate manner, as assigned. Daily phone reception support. Occasional front desk reception coverage. Performs other duties as assigned. Support the ISO 9001 Quality Management System and the Sea Box Quality Policy calling for self-inspection of your work product. Must be able to fulfill essential job functions in a consistent state of alertness and safe manner. Accident prevention actively identify, correct and/or report safety hazards to prevent accidents. Why work for Sea Box? Competitive salary 401k employer match Paid Time Off and holidays Medical/Dental/Group Life Insurance Quarterly safety incentive bonus when goals are met Strong company growth with emphasis on employee advancement Long list of unusual benefits, including birthday breakfast with CEO, turkey for Thanksgiving and many others Requirements: Education: High school diploma or equivalent. Location: This position is onsite (non-remote) at the Company's corporate headquarters in Cinnaminson, NJ. This position may occasionally require working overtime and/or working outside of the Company's normal 8:30am 5:30pm hours of operation. WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE. EOE/Minorities/Females/Veterans/Disability PI7fac34***********2-36582209

You will interact with potential IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, and occasionally response to account & billing inquiries, and general technical support. Responsibilities: Resolve customer issues via phone, email and chat during scheduled shift Assist existing and potential customers with support based and product purchase questions; recommend to the Customer a proper product and/or service based on their needs using a strategic and ethical sales approach Put forth tactical and strategic efforts to retain customer partnerships by offering discounts/credits where applicable; Assist customers with cancellation requests where retention is not possible Demonstrate strong foundational customer service skills, as well as account management and billing proficiency, general technical skills and a refined ability to patiently resolve customer issues Required Qualifications: 1-2 years of experience in a customer service or retail environment with exposure to or responsibility for sales. Proven strong verbal and written communication skills Ability to effectively manage multi-channel workflow including customer calls, chats and emails regarding product sales, as well as account, billing, and service issues Ability to efficiently process and document call information in CRM application Possess basic computer and internet skills Ability to regularly report to work on time as scheduled Ability to manage competing priorities in terms of their importance Willingness to learn new products, understand new approaches, and adapt to new technologies Ability to work as an individual contributor within a team environment Preferred Qualifications: Skills in shared hosting environments Knowledge of DNS protocols Physical Requirements and Working Conditions: The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis The ability to use a computer and telephone for extended periods of time to communicate, create, and access information. The ability to regularly sit or stand for extended periods of time Disclaimer This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company. Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm authorization and authenticate client when processing requests Onboard and maintain client accounts, including collecting client information and required documentation, capturing and assessing risk, processing money movement transactions and handling estate needs as examples Input orders at the direction of clients and/or Financial Advisor(s), discuss reinvestment options and corporate actions with clients at the direction of Financial Advisors Prepare financial plans, client reports, and other materials for client meetings Review and take appropriate action on client account alerts OTHER Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred High School Diploma/Equivalency College degree preferred Knowledge/Skills Strong industry, product, and branch procedures knowledge Exceptional writing, interpersonal and client service skills Detail oriented with superior organizational skills and ability to prioritize tasks Strong computer skills and knowledge of Microsoft Office products Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Goal oriented, self-motivated and results driven Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Reports To: Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.

CLIENT SUCCESS COORDINATOR About our firm: 1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital marketing agency into a B2B technology company that sells “marketing as a service” to local service providers. Our entire team works from our office in Bristol, PA, but our clients have physical offices in one or more cities across the US or Canada and fall in one of three categories: home services, health & wellness, or professional services. About the Role: As a Client Success Coordinator you will serve as the primary point of contact for all client communications and maintain a proactive and responsive relationship. In this role you will have a comprehensive understanding of all digital marketing services offered here at 1SEO. It is your responsibility to escalate issues and provide solutions in a timely manner. The ideal candidate will manage client success and build and cultivate client relationships. You will act as a strategic partner to our client and are a key component to our agency's success. Responsibilities: Conduct scheduled calls or meetings with clients to update them on campaign progress, answer any questions, and gather feedback. Promptly respond to client emails, messages, and requests. Monitor ongoing projects for your assigned clients, meeting deadlines and flag issues to relevant teams promptly. Stay updated on all digital marketing services and products offered by the agency. Address and resolve any client concerns or issues that arise, escalating complex issues to senior staff when necessary. Compile and deliver detailed reports to clients on the performance of their campaigns, including insights and recommendations for improvement. Participate in team meetings, gather client feedback on services provided, analyze patterns or issues, and engage in training sessions to enhance your knowledge. Assess your portfolio of clients to evaluate the success of campaigns, client satisfaction levels, and areas for personal improvement. Work with your manager to have strategies adjusted to better meet client goals. Conduct a comprehensive review of each client's business performance to ensure alignment and identify new opportunities. Set personal professional development goals related to improving customer service skills, digital marketing knowledge, and understanding of industry trends. Send clients personalized updates, share relevant industry news, or suggest new services that align with their goals. Core Values of Ideal Candidates: Conceptual Alchemist: you are skilled at transforming basic or abstract ideas into something valuable, innovative, or significantly impactful. Empowered Humility: you're self-confident and strong, yet grounded, self-aware, and open to learning from other people. Audacious Ambition: you are self-motivated and tenacious, consistently push boundaries with a competitive spirit. Gets It Done: you deliver results with resourceful efficiency, ensuring that every task is not only completed but executed with the highest standard of excellence. Sees the Big Picture: you embrace flexibility and enthusiasm in our pursuit of broader goals, ensuring that every decision and action aligns with the larger vision. Pursuit of Excellence: you have a fanatical attention to detail and a systematic approach that ensures unparalleled quality in everything you do. Required Skills and Experience: 2+ years of client based customer service experience is required. Project Management skills are extremely beneficial. MUST HAVE excellent presentation skills, both oral and written. Digital Marketing experience is a plus. Strong understanding of computers and technology. Multi-tasker who is unbelievably organized. Strong analytical capability with experience in forecasting and website analytics. Must have some experience in aspects of strategic marketing and tactical executions. Must have a willingness to learn and expand knowledge in regards to SEO, SEM, PPC and SMO. Must have the ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency. Must have the ability to quickly adjust priorities to respond to pressing demands. What You Can Expect From 1SEO Digital Agency You have the opportunity to work alongside talented and hard-working colleagues who are ambitious and focused on team performance, client satisfaction, and career development, while balancing your life and achieving personal goals. Our employees seek to offer valuable innovation that impacts our business. They are strong and self confident yet grounded. We look to hire those that have a “get it done” attitude and a relentless drive for excellence. Our team commits to understanding the needs of our clients and our company. Access to the gym in our building with NO membership fee. Work out before or after work, or during your lunch break. The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers. After 90 days of Full-time employment, we offer our full-time employees: 50% funded healthcare benefits (Medical, Dental & Vision base plan) for the employee. Dependents can be added to the plan AND we offer Supplemental healthcare insurance at a reduced cost. Earn up to 3 weeks of PTO with an additional week given at year 3 AND another week at year 5. You can join the 401K after your 1st year of employment, with up to a 4% match. Generous incentive program for each anniversary you celebrate.

Job Description:- Administrative Associate Required Skills Top 3 Skills: 1. Administrative Services Documentation Prepares meeting minutes and related meeting documents Characteristics of a top performer: Must be able to work as a team and independently. Required Education: Preferred Skills: 1. Calendar management Note: Please share your updated resume if you like to submit your profile. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service. This position will assist our Blue Bell and Doylestown branch locations. Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 1-3 years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Valid Drivers License Responsible for providing coverage to any of the retail branch locations when needed Ability to adapt to each branch locations policies, procedures and day to day needs Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Bank locations as assigned. Meridian is An Equal Opportunity Employer

Client Service Associate Multi-Billion Independent Wealth Management Firm Southeastern Chester County, PA Multi-Billion dollar Independent RIA serving high net worth clientele seeks a Client Service Associate to support Private Wealth Clients and Advisors by taking initiative in Client Services and Trading. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Serve as a primary lead for client onboarding and private wealth client services Provide an excellent client experience for high net worth clients, building and maintaining client relationships Participate in the growth of a dynamic, independent RIA by servicing client needs Strong culture of teamwork, integrity, work-life balance and personal and professional development Competitive compensation package including benefits and bonuses Career track within Client Service and Operations, not an Advisory track 50 minutes from Philadelphia, 25 minutes from Wilmington Requirements Bachelor's Degree 3+ years experience in Client Service within Financial or Tax Services Trading experience and investment interest is a plus Track record of professionalism, adaptability, attention to detail, and time management

Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Duties & Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Skills & Requirements: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities. Physical Demands: Requires bending, eye/hand coordination, near vision, hearing and speech. Requires frequent kneeling, manual dexterity, gross motor skills, and color definition. Requires the use of a telephone. Must be able to sit, stand, walk, or maintain continuous movement for extended periods of time. May be required to lift and lower 5lbs above shoulder level. Note:This is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company. Six Flags Entertainment Corporation is North Americas largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes, DC Comics and PEANUTS. What's in it for you? Free Food for Memorial Day, Fourth of July and Labor Day Exclusive Rides parties for all employees. Scholarship Opportunities Professional Development Complimentary tickets In-Park discounts and more! Other Functions:All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open orders to advise key stakeholders of possible lead time challenges Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Receives and responds to customer complaints and processes appropriate corrective actions Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory Prepares and reviews required business reports Supports continuous improvement initiatives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience preferred Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

The role of the Customer Service Manager is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time, ensuring effective communication within the market regarding results and performance. Please note that this is an entry-level position, so you must learn all ends of our business operations before overseeing a team. Responsibilities of the Entry-Level Customer Service Manager: Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided Have a thorough understanding of all client's products and services and be able to educate and sell to clients products and services Acts as a Point of Contact for new and existing clients Troubleshoot and problem-solve client or member accounts and issues Perform customer account maintenance requests from clients Provide sound business advice and suggestions to clients Retain business by identifying and addressing client issues (red flags) Suggest ideas and improvements Other duties as assigned Knowledge, Skills, and Abilities of the Entry-Level Customer Service Manager: Customer service, management, account management, sales, or client relations experience preferred Excellent training, sales, and customer service skills Strong organizational skills The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times Able to be flexible in a rapidly changing work environment Ability to work independently -- self-starter

About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. You will be based in Princeton, New Jersey reporting to the Senior Manager, Global Insourced Customer Support. You Will: * Direct and monitor activities of assigned staff including goal-setting, performance management, coaching, training, and development plans to develop an effective team with a strong customer focus * Determine scheduling and staffing needs to maintain service level objectives * Conduct telephone and email monitoring for direct reports to provide feedback for development purposes and to ensure accurate and timely support * Share information with staff, review team progress, and establish relationships with other teams to improve the knowledge base, reduce time on escalated inquiries * Analyze customer service metrics to determine problem and opportunity areas while monitoring the team's performance against the goals * Ensure that escalations to various departments are seamless for our customers * Establish documentation, implement consistent processes, and train direct reports on all team-specific procedures * Identify opportunities for improvement with technology systems and procedures, and initiate appropriate action to implement process changes * Provide high-level support for all escalated customer contacts by addressing their issue or query and routing their call to the appropriate department * Ensure the team meets all necessary KPIs as assigned by the Customer Support Manager and Senior Leadership * Take on other tasks and projects to provide support and as assigned by the Customer Support Manager. * Generate ideas that streamline processes, reduce manual work, and quicken customer service operations to improve the customer experience * Conduct regular 1-1 meetings with direct reports to give coaching and feedback on performance through Q/A, live listening, and reporting metrics You Have: * At least 1+ years experience as a DJ Consumer agent or 2+ years of internal or external customer service experience in a high-volume call center environment with knowledge of ACDs, call tracking systems, and call monitoring * Leadership and team-building skills to motivate and inspire the team toward achievement of goals and service excellence * A positive outlook on change and a flexible approach to the work environment and structure * Excellent verbal and written communication skills * Experience handling and resolving escalated customer concerns * Ability to train/coach team members on new/existing Dow Jones products/services/job behaviors * Experience supporting applications in a web environment, corporate intranets, and integrated knowledge solutions Preferred Qualifications: * Experience with independent problem-solving and analytical skills with the ability to evaluate issues and conflicts and make timely decisions * The ability to multitask and demonstrate time management skills in a fast-paced environment and adjust priorities to meet daily and ongoing business needs * Ability to take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently * Ability to schedule work and implement work assignment adjustments to meet changing work priorities and ensure goal fulfillment * Proven track record of being open to feedback and opportunities for development and performance improvement * Intermediate to moderate level experience with using various technologies (iOS, Android, Windows, etc.) Desired Qualifications: * Ability to follow and accurately explain a large set of procedural guidelines to a very high accuracy level * Experience with sales/customer retention skills * Bachelor's degree, or equivalent work experience Our Benefits * Comprehensive Healthcare Plans * Paid Time Off * Retirement Plans * Comprehensive Medical, Dental and Vision Insurance Plans * Education Benefits * Paid Maternity and Paternity Leave * Family Care Benefits * Commuter Transit Program * Subscription Discounts * Employee Referral Program Learn more about all our US benefits #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role Pay Range: $65,000 - $80,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 45750

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. ESSENTIAL FUNCTIONS: • Supervise and coach direct reports in the performance of their duties; complete performance reviews, host one on one meetings and provide feedback to direct reports. •Provide strategic and operational leadership to the Customer Service team. • Regularly review customer interactions to ensure quality standards are met, identifying areas for improvement while promoting a culture of consistency, accountability and continuous improvement. • Effectively manage and prioritize multiple projects with specific deadlines. •Attract, engage and retain highly effective team members through mentoring, coaching, and professional development. • Train, develop and mentor new and current customer service representatives. •Develop best-in-class practices that support superior service levels while identifying strategic opportunities that create process efficiencies and cost-effective solutions. • Act as the primary point of contact for escalated customer issues, resolving complaints and concerns effectively. •Identify and lead organizational/cultural changes adapting strategically to changing market demands, technology and internal initiatives. •Create and monitor department key performance indicators and metrics. •Manage and control expenses by monitoring variances to the budget and identifying opportunities for cost efficiencies. •Exemplify leadership behaviors, such as: leading by example, acting ethically/honestly, with credibility, and a strong sense of trustworthiness. •Enthusiastically commit to the success of the team, customer and business. • Must be able to perform the essential functions of this position with or without reasonable accommodation. MINIMUM POSITION QUALIFICATIONS •Bachelor's degree in management or business administration preferred. •5+ years of management experience in customer service. •Excellent oral and written communications skills, as well as strong interpersonal skills. •Demonstrated ability to lead, direct and motivate a customer service team. •Ability to interpret data to identify trends and inform decision-making. • Ability to establish and maintain cooperative and effective relationships with all levels of the organization. • Ability to manage shifting priorities/change in a fast-paced environment. • Proficient in Microsoft Office. • Strong problem solving and analytical skills for timely and thorough problem resolution. • Ability to work independently with minimal supervision; self-motivated and directed with a proactive work ethic. • Proficient at multi-tasking, managing time and prioritizing with attention to detail • Ability to travel up to 10% DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

Manage Customer's orderbooks and material deliveries. Communicate with customers / materials Customer Support Managers / procurement regarding outstanding orders. Review and resolve issues with engineering and Tech. Service to insure quick replies to customer questions. Review and expedite with shipping dept. that all daily orders have been shipped. Complete weekly reports and KPI reports. Ensuring order fulfillment concepts, practices and procedures are followed. Duties and Responsibilities: Coordinates and supervises the daily activities of staff 10% Understand open urgent orders 5% Track customer backorders, open notifications 5% Communicate with customers regarding urgent orders, questions, problems 5% Complete weekly reports and KPI details 5% Assist Customer service reps with problem orders and quotes 5% Sets priorities for the team to ensure task completion, coordinates work activities 5% Ensure all customer Consignment, COMP, and Warranty contracts are maintained within SAP system 5% Ensure all Processes related to consignment usage and replenishment are completed 5% Test for continuous SAP Development / Improvements 1% Interview and train all new hires 5% PTO approvals, log hours and approve Payroll 5% Working supervisors fill in when staff shortages or workload is too heavy 5% Follows all of the CSR's procedures 5% Assist in running the weekly customer meetings when manager is unavailable 5% Working with Warehouse on shipping and receiving issues 5% Working with accounting on invoice and payment issues 5% Work with Customer Service Management team on customer issues 5% Ensure all the monthly billings for Flight hours and consignment are processed 5% Perform other duties and fulfill other responsibilities as assigned 4% Total 100% Education: Bachelor's degree or equivalent work experience. Experience: 5+ years Prior experience in customer service or related administrative support position Strong leadership abilities. Three to five years of experience using SAP in a customer support environment Experience with Microsoft office skills- including outlook, word, excel Knowledge of principles, theories and concepts in customer support, order processing Effective analytical skills and problem-solving skills Competencies & Attributes: see above Equal Opportunity Employer/Vet/Disability

Perform all activities required to service customers and manages the CSR staff. Responsibilities The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. Supervise and coach CSR staff and ensure compliance with Bank policies and procedures Maintain primary responsibility for settlement of vault cash, ATM, night deposits, and all cash needs of the branch in accordance with Bank policies and procedures. Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address changes, ID updating, card ordering and check ordering. Assist customers with complex customer service issues and questions, coordinate with all areas of the organization to provide timely resolution to all customer requests. Promote a positive image of the Bank by identifying customer financial needs and proactively recommending appropriate Bank products and services including investments and residential lending Open personal and business accounts adhering to all Bank policies and procedures when opening accounts. Participate in new customer relationship onboarding calls and prescribed network wide outbound call campaigns Organize work to facilitate a timely and accurate balancing of transactions at the end of the day. Provide outstanding customer service while exhibiting a professional demeanor at all times. Utilize the customer relationship management system to document customer conversations and send referrals to other departments. Encourage direct reports to utilize system. Responsible for operations and compliance items such as CTR's, cash audits, cash box difference monitoring and offline balancing. Conduct wire transfers and supervisor overrides as needed following the proper procedures Perform related duties as required. Qualifications Education and Experience High School diploma or equivalent required; Associate's or Bachelor's degree preferred Minimum 2 years' banking experience or relevant work experience Skills and Competencies Knowledge of Bank products and services Excellent customer service skills Ability to interact well with Team members and customers Supervisory and coaching skills Strong attention to details and accuracy Basic computer skills Ability to multi-task and remain organized NMLS preferred Ability to use sound judgment when making decisions on behalf of the Bank

Job Details Langhorne Store - Langhorne, PA Full Time $18.50 HourlyDescription BASIC FUNCTION Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. JOB DUTIES AND RESPONSIBILITIES A. Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. B. Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill. C. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. D. Ensures training and merchandising guidelines are followed. E. Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. F. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. G. Provides backup to the Production Manager as necessary. H. Completes any other assignments designated by the management team. I. Collect and deposits all monetary donation from all coin boxes. J. Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. K. Promotes a safety culture by being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards. Ensure that store and surround premises are kept clean. Report issues or concerns to the Safety Department. L. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. M. Ensure all policies, manuals and handbooks are followed. N. Communicates progress, problems, and concerns to the Store Manager. Qualifications • High school diploma/GED completion required. • One (1) year of retail production supervisory experience required. • One (1) year goal setting and tracking experience required. • (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Employee Relations.) • Must be able to continuously perform repetitive work, at a set pace. • Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. • Must possess strong interpersonal skills with excellent communication skills. • Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. • Willing to transfer to other store locations within GKA system according to company needs. • Bilingual a plus. • Exhibits a high level of integrity and business ethics. • Exhibits a high level of adaptability and flexibility. • Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. • Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. • Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. • Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance.

As Hospitality Manager, you are responsible for creating a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment. Your responsibilities include but not limited:-Leading our seating, hosting efforts-In-House Marketing-Cash Control -Alcohol Control -Over Customer Service Experience Individual must be able to stand/walk at a fast pace for several hours at a time. Nights and Weekends Required. Compensation: $15.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.

Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients. Enforces and maintains updated procedures that are in compliance with all regulatory changes. Trains staff and assures that accuracy and productivity are maintained. Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families. Participates in the on call schedule for financial clearance issues. Education Associates Degree (Required) Combination of relevant education and experience may be considered in lieu of degree. Experience 3 Years experience as a financial counselor or related role in a healthcare environment (Required) General Experience and knowledge of hospital billing / registration systems (Required) General Experience and knowledge of third party reimbursement and eligibility processes and regulations (Required) _ Your Tomorrow is Here! Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.