Customer Service Supervisor Jobs in Las Vegas, NV

Responsibilities About Centennial Hills Hospital: Centennial Hills Hospital Medical Center is a 336-bed facility that is part of the six-hospital The Valley Health System in the Las Vegas area. We provide a wide range of medical services and procedures, including comprehensive women's services for the Northwest Las Vegas area. In addition to providing digital mammography, gynecologic care and gynecologic surgery, the Women's Center pays special attention to new moms. During their stay, moms enjoy special menus, massages and afternoon teas. The Women's Center maternity services include labor, delivery and recovery rooms, antepartum and postpartum care, a newborn nursery and a Level III neonatal intensive care unit. Centennial Hills Hospital has taken a progressive approach to health promotion by becoming the first tobacco-free campus in Nevada. Centennial Hills Hospital was ranked as a High Performing Hospital for Heart Failure, Stroke and Maternity Care by U.S. News & World Report for 2022-2023. Benefit Highlights: Challenging and rewarding work environment Comprehensive education and training center Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan Career opportunities within VHS and UHS Subsidies Job Description: Responsible for the 24-hour management of multiple departments which may include: ICU, CCU, MICU, IMC, Respiratory Therapy Department, and Central Telemetry units assuring facility meets the established standard of care. Qualifications Education: Graduate of an accredited school of Nursing, BSN required, Master's preferred. Experience: Minimum of three (3) years clinical experience and a minimum of five (5) years progressive management experience preferred. Technical Skills: Computer proficiency to include word processing, spreadsheet and database. License/Certification: Current RN license in the State of Nevada. Other: Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department. Note: Incumbents in this positon as of 7/1/2020 will have until 1/1/2022 to meet the educational requirements of BSN. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.

Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by inspiring and motivating a team committed to providing superior service in a fast-paced and friendly environment. Additionally, they lead front-end operations and oversee the entire store in the absence of the Store Manager and Assistant Store Manager. This role is responsible for driving store sales, team member recruitment, engagement and retention. This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities: Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values. Consistently drive customer satisfaction by ensuring team members provide superior customer service throughout the store. Demonstrate product knowledge when assisting customers when working with team members. Listen to and resolve customer complaints in compliance with company standards. Champion the activity and results surrounding the customer service surveys and portal. Consistently demonstrate a positive attitude, leadership and organization skills, time management skills, willingness to learn new products, and help educate customers. Communicate standards, expectations, policy changes, and product knowledge to the team members.Coordinate and execute Team Member Appreciation Week, Team Member of the Month, and other reward and recognition programs. Organize in store hiring events, interviews and build candidate pipeline in partnership with Region Talent Advisor Specialist. Responsible for hourly team member staffing, scheduling, training, and developing team members as well as managing discipline and performance appraisals for areas of responsibility. Celebrate store successes and identify/address opportunities for improvement. Oversee Administrative Coordinator, Head Cashiers, Cashiers, Courtesy Clerks, and In-Store Shoppers. Lead front end operations, ensure department records, and cash handling/accounting comply with legal and company policies and procedures. Manage team member concerns and conflict through proactive and clear discussions. Facilitate career development conversations in the store and support movement across the organization in stores, store support and distribution centers. Communicating sales promotion information to cashier team ensure proper execution and customer satisfaction. Provide and receive constructive feedback and direction for effective communication and collaboration with others. Accountable for proper posting of store signage (compliance, sales event, holiday, and door signage). Execute company programs to ensure the profitability of store operations and customer satisfaction in compliance with company safety, labeling, health, and weights and measures standards. Keep the department and work areas clean, sanitized, and organized, including tables, floors, walls, and display cases. Foster a positive and engaging work environment while adhering to all safety, health, and compliance regulations. Assist with ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates. Help build and maintain displays on the sales floor, compliant with company programs and standards. Help verify accurate labeling and pricing on all products, oversee price changes, and remain up to date on sale prices. Communicate temperature failure of cases, shelves, and storage areas to Store Manager. Confidently and effectively address emergencies, crises, equipment failure, and resolve any issue that maycrop up. Flexible to perform other related duties as assigned. Qualifications: Be at least 21 years of age. Have a high school diploma or equivalent, a degree in business management, marketing, retailing,communications, advertising, or related field preferred. Have demonstrated success leading total building operations with integrity, including profit and loss,safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performanceappraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, andmerchandising. Professional communication skills, both written and verbal, along with attention to detail, analytical, andsolution-focused decisiveness. Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resourcessoftware. Be flexible to work a schedule that changes based on business needs, including nights, weekends, andholidays. Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is requiredoccasionally. Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pullforce required ranges from 80 pounds to 100 pounds. Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, andtransfer items horizontally. Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes,long pants, and gloves (latex and or cut-resistant). Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens,freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, andpallet jacks. Benefits: In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: Competitive pay Sick time plan that you can use to support you or your immediate families health Vacation accrual plan Opportunities for career growth 15% discount for you and one other family member in your household on all purchases made at Sprouts Flexible schedules Employee Assistance Program (EAP) 401(K) Retirement savings plan with a generous company match Company paid life insurance Contests and appreciation events throughout the year full of prizes, food and fun! Eligibility requirements may apply for the following benefits: Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid parental leave for both mothers and fathers Paid holidays Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday. You can learn more by visiting ********************************************************** Why Sprouts: Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.

What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs. Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate. Creating visually appealing product selections that are safe, clean, and easy for customers to access. The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion. What We're Looking For Hourly Seasonal: Generally scheduled 10-40 hours. Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location) Physical ability to perform tasks that may require prolonged standing, sitting and other activities Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction). Ability to work overnight and weekends as required. Ability to utilize web based computer programs to accomplish assigned tasks. Preferred Qualifications High school diploma or equivalent. 6 months of Lowe's sales floor experience. 6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays. 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws). Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #Full time RequiredPreferredJob Industries Retail

Radiology Manager We're partnered with a healthcare facility serving the community of Las Vegas, Nevada that is in search of a Radiology Manager to lead their diagnostic service team. This is a full-time, dayshift perm position. The ideal candidate will plan, organize and direct the overall operations of the Radiology Department. Radiology Manager We're partnered with a healthcare facility serving the community of Las Vegas, Nevada that is in search of a Radiology Manager to lead their diagnostic service team. This is a full-time, dayshift perm position. The ideal candidate will plan, organize and direct the overall operations of the Radiology Department. Responsibilities for Manager of Radiology Provide direct oversight and management to the diagnostic imaging department in researching and implementing new processes and procedures Responsible for formulation and oversight of the department budget, facility planning, and supply acquisition necessary to maintain workflow Provide leadership, judgment, and analytical skills in directing imaging personnel towards completion of assignments and goals Requirements for the Diagnostic Imaging Director Graduate of an accredited Radiologic Technology Program ARRT registration required ARRT hospital experience for a minimum of 6 years and a min of 4 years of leadership experience Supervisory/Leadership experience is required Benefits for the Radiology Manager: Competitive Salary Excellent Benefits Package Low Cost of Living Lots of indoor/outdoor activities For more information on this Manager of Radiology role or others nationwide, please send your most updated resume for consideration.

Compensation range: $80-120k DOE, plus bonus, 401(k) match, medical benefits, PTO Our client, a CFP/CRPC advisor transitioning to a new Registered Investment Advisor (RIA) and Broker-Dealer, is seeking an experienced and licensed Client Service Associate (CSA) to join their thriving practice in Las Vegas, NV. This role is critical to ensuring exceptional client service, smooth office operations, and supporting the advisor's expanding book of business. The ideal candidate is an experienced and enthusiastic Client Service Associate (CSA) in a wealth management practice who thrives in a fast-paced environment, enjoys building strong client relationships, and excels at providing operational and administrative support. This is a small team environment with plans for future growth and will be transitioning to a new RIA/Broker Dealer within a few months. Responsibilities of the Registered Client Service Wealth Associate (CSA): · Build and maintain strong relationships with high-net-worth (HNW) clients, their attorneys, accountants, and other external stakeholders · Serve as the primary point of contact for client inquiries, resolving issues promptly and professionally · Open, close, and onboard client accounts, including processing account transfers (ACATS) · Handle money movements such as wires, journals, and checks · Facilitate automated contributions, distributions, and required minimum distributions (RMDs) · Assist with account maintenance, including margin requests, operational issues, and performance reporting · Occasionally process and accept client trade requests across various asset classes and financial products, including mutual funds, equities, bonds, and other securities, ensuring accuracy and compliance with regulatory standards. · Process paperwork for insurance, annuity, and alternative investment products · Maintain regular client communications and proactively address their needs · Enter client data into financial planning software and produce reports as needed. · Schedule and confirm client meetings, manage the advisor's calendar, and address scheduling conflicts · Assist with email & phone coverage to ensure timely responses to clients and internal teams · Handle day-to-day office tasks, including answering phones, ordering supplies, and coordinating with vendors · Work with internal partners such as compliance, legal, etc. · Occasionally assist with marketing efforts, including LinkedIn outreach, social media engagement, and preparing marketing presentations in PowerPoint Qualifications of the Registered Client Service Wealth Associate (CSA): · Bachelor's degree preferred · 5 plus years of relevant Client Service Associate experience in a wealth management or private client services environment, including significant high-net-worth (HNW) client interaction · Licenses: Series 65 and Series 7 · Familiarity with wealth management platforms and systems, including CRMs · General understanding of asset classes (equities, fixed income, alternatives), basic asset allocation, and financial planning principles and basic investment options (mutual funds, ETFs, Separately Managed Accounts). · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) · Committed to delivering exceptional client service with a high level of emotional intelligence, fostering strong relationships, ensuring client satisfaction, and creating an engaging and personalized wealth management experience. · Exceptional communication skills, both verbal and written · Self-starter with excellent attention to detail, follow-through, and problem-solving abilities · Resourceful and organized, with the ability to multi-task, pivot as needed, and prioritize in a fast-paced environment · Positive attitude with a collaborative, team-focused mindset Why Join Our Client? Fantastic opportunity to join a collegial, fast-growing team that values client service professionals who are self-starters and enjoy helping to shape processes and infrastructure to position the team for continued growth. You'll be part of a warm, collaborative culture where your ideas are welcomed, and you'll have the autonomy to make an impact. The environment encourages innovation, offers opportunities to learn and take on additional responsibilities over time, and genuinely supports work-life balance. If qualified, please email your resume and compensation requirements to **************************************. Keywords ACATS, asset allocation, broker-dealer, client service, CFP, CSA, custodians, equities, financial planning, fixed income, HNW, investment strategies, Microsoft Office, operational support, PowerPoint, RIA, RMDs, Series 65, Series 7, wealth management

For over forty years, weve dedicated ourselves to keeping our community healthy through forward-thinking services and patient-centered care. Now, Southwest Medical Associates, part of OptumCare, is pleased to offer you a chance for a rewarding health care career. Southwest Medical was founded in Las Vegas in 1972 and is Nevadas largest multispecialty medical group with over 370 local health care providers in over 30 health care centers, including seven convenient care centers, six urgent care centers, two outpatient surgery centers and two lifestyle centers catering to older adults, plus access to a network of 630 providers throughout southern Nevada. The Pediatrics Physician Team Lead is a member of the clinic leadership team who provides leadership and direction to the Pediatrics physicians and staff (team members) while working closely with the clinic administrator and Associate Medical Director. The Pediatrics Physician Team Lead is responsible for the planning, implementation and monitoring of the Pediatrics financial health, process improvements, implementing new pathways, referral guideline and chronic disease programs, and monitoring quantification of outcomes and timelines for the department. The Pediatrics Physician Team Lead continues to have clinical responsibilities in addition to their administrative role. Pediatricians provide comprehensive, coordinated care to a broad range of pediatric patients (Newborn - 18 years) with diverse pathological conditions. Skills and experience in preventative healthcare, ethical issues, diagnostic test interpretation, physical examination, procedures, pharmacological and physical therapies, medical interviews, psychological and physiological child development issues. Training and experience in treating pediatric patients with acute and chronic medical conditions in both inpatient and outpatient settings is required. Physician must be willing to work in various Las Vegas area clinics as needs demand. Primary Responsibilities: Patient office visits including exams, procedures and prescription of therapies Patient hospital rounds including exams, procedures and prescription of therapies Newborn nursery rounds to consult and provide lifesaving advice and treatment Provide clinically appropriate clinical, compassionate, and effective treatment for health problems and health prevention Ability and willingness to provide appropriate education and consultation with subordinates in either inpatient or outpatient settings Maintenance of active privileges with no restrictions at hospitals that Southwest Medical Associates has selected Competency in procedures selected to be performed as specified in SMA delineation of privileges Demonstrated training and knowledge to perform major responsibilities listed above Interviewing techniques with special emphasis on behavioral, psychosocial, and family unit issues Diagnosis and management of acute episodic medical illness including but not limited to: meningitis, sepsis, dehydration, pneumonia, diarrhea, renal failure, seizure, coma, hypotension, hypertension and respiratory illnesses Diagnosis and treatment of acute problems associated with chronic disease, including but not limited to: diabetic ketoacidosis, status asthmatics, status epileptics, oncologic therapy and complications, congenital heart disease, cystic fibrosis, chronic renal disease, gastrointestinal disorders, hepatic failure, metabolic disorders and neurological disorders Familiar with principles of discharge planning and continuity of care Familiar with common skin disorders, poisoning and ingestion problems, physical and sexual abuse issues Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Join Minute Loan Center About Us: At Minute Loan Center (MLC), we believe in working hard, playing hard, and treating each other like family. We are a consumer finance company specializing in providing instant funds through various loan opportunities, including online options. Our employees are trained in underwriting, collections, marketing, sales, customer service, and store management. Why Work With Us? Although we operate retail stores, our online platform and services are exceptional, with most customer interactions happening online or over the phone. Qualifications: High school diploma or GED 1 year of customer service experience required 1 year of consumer loan experience required 1 year of cash handling experience required Benefits: On-the-Job Training Contests and Bonuses No Late Evenings No Sundays Health Insurance Dental Insurance Vision Insurance 401(k) Savings Plan with Matching Paid Time Off Company Holidays Direct Deposit Payroll Advance Program What You Need to Succeed as a Customer Service Representative (CSR): Excellent customer service skills with at least 1 year of experience Strong sales skills, including cross-selling Enjoy public contact Ability to work well under pressure Problem-solving skills Our Commitment to Safety: Our people are the heart of our company and our number one asset. We are dedicated to providing safe working conditions and have invested in measures to keep employees healthy during the COVID-19 pandemic. Safety is a core value at MLC, and we have established enhanced cleaning and sanitization protocols, along with providing personal protective equipment to all employees, including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems such as Remote Lock, Guesty, Entrata, Slack and Breezeway Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match. Career Development: We offer extensive learning and development opportunities to support growth. The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Uplift gives you the freedom to buy what you want now and pay over time. With affordable monthly payments, you can easily budget for what matters most. Job Description RENO, NV / $18-20/hr CUSTOMER SUPPORT - CUSTOMER SUPPORT / FULL TIME APPLY FOR THIS JOB At Uplift, we're passionate about making travel more accessible, affordable and rewarding for everyone. Through our flexible Buy Now, Pay Later solution, we're changing the way people book, buy, and experience travel. It isn't easy to build an enterprise solution that meets the tough demands of some of the world's leading brands, but we love a good challenge. We've been in high growth mode since our Series C round of funding but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a love for travel. If our mission inspires you, let's talk! Uplift partners with top travel brands such as the vacations sites of United, American, Southwest, cruise lines such as Carnival and Norwegian, theme parks such as Universal, and many more. Learn more at *************** We are looking for a Customer Experience Professional that will be the liaison between Uplift, its travel providers, current and potential customers. The successful candidate will be able to accept ownership for effectively deciphering customer issues, complaints and inquiries. Striving to keep excellent customer satisfaction at the core of every decision and behavior. Schedule: Dayshift / Shift: varies (may include weekends) Responsibilities Preserve customer loyalty Assist customers throughout their journey with Uplift, while providing a memorable experience Communication savant; in both written and verbal methods using various channels Effortlessly navigate operating systems Work independently and in a team environment Multilingual in Spanish and/or French is a plus Benefits 10 company paid holidays and 3 weeks PTO Medical and dental insurance, vision reimbursement program Life insurance 401K plan Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Qualifications Requirements 2-years in a customer-support position Experience in one of the following (preferred): finance/lending or ecommerce Willingness to continue learning and adapting in a field where finance, technology, and e-commerce continues to flourish Embraces change as an essential and profound key to success A natural flair for developing relationships both internally and externally Proactive and influential; someone who instinctively knows what needs to be done and delivers Motivation to elevate oneself by taking initiative, and displays resilience Ability to see problems with a holistic approach, identifying the core of the problem Love of Startup Culture Additional Information All your information will be kept confidential according to EEO guidelines.

SageSure is seeking an experienced Customer Service Supervisor to motivate, support and lead our Customer Service Contact Center team members to maximize performance. The ideal candidate must have customer service and supervisory experience in a contact center environment. If you are an effective communicator, able to lead and motivate a team, are organized and reliable, as well as results-oriented, we'd like to meet you! What you'd be doing: Assist in setting performance targets for both individuals and the team to ensure alignment with business objectives for customer service representatives Interviews and hires entry level customer service representatives, ensuring they are well-equipped to succeed in their roles. Provide guidance, support, and feedback to staff by addressing questions and fostering a positive work environment. Foster long-term growth by conducting thorough needs analysis and bridging learning gaps through ongoing development efforts for direct reports. Develop strategies to optimize processes, improve team efficiency, and maintain high levels of employee motivation and engagement. Monitor and evaluate team performance using key performance indicators (KPIs) to ensure targets are met by providing consistent and targeted coaching and identifying areas for improvement. Track inbound calls, emails, and live interactions to assess performance and generate reports for management. Actively monitor inbound calls, ensuring agents are aware of call volumes, wait times, and abandonment rates, maintaining service level standards. Ensure strict adherence to company policies related to attendance and establish operational procedures. Keep leadership informed of any emerging issues, challenges, or opportunities for improvement. Prepare and present monthly and annual performance reports, analyzing key data points to inform strategic decisions. Performs other duties as assigned We're looking for someone who has: 2+ years' experience supervising direct reports and proven experience as a call center supervisor or similar supervisory position Working knowledge of MS Office Outstanding communication and negotiation ion skills Excellent organizational and leadership skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to work under pressure Can work during the required scheduled shift on Monday - Friday from 11AM - 8PM, with rotating Saturday coverage shift of 10AM - 3PM (Eastern Time) 2+ years' experience in property & casualty insurance Property/Casualty license required within six (6) months of accepting position High School Diploma Highly preferred candidates also have: Bachelor's Degree Insurance Certification About the Policy Services Team at SageSure: Helping customers and a service mindset are at the core of SageSure's Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure-having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you've gained, you'll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you'll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning. About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream. A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners. We have more than 600 employees working remotely or hybrid in one of our eight offices-Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT-who are tackling the industry's toughest challenges. We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

SageSure is seeking an experienced Customer Service Supervisor to motivate, support and lead our Customer Service Contact Center team members to maximize performance. The ideal candidate must have customer service and supervisory experience in a contact center environment. If you are an effective communicator, able to lead and motivate a team, are organized and reliable, as well as results-oriented, we'd like to meet you! What you'd be doing: * Assist in setting performance targets for both individuals and the team to ensure alignment with business objectives for customer service representatives * Interviews and hires entry level customer service representatives, ensuring they are well-equipped to succeed in their roles. * Provide guidance, support, and feedback to staff by addressing questions and fostering a positive work environment. Foster long-term growth by conducting thorough needs analysis and bridging learning gaps through ongoing development efforts for direct reports. * Develop strategies to optimize processes, improve team efficiency, and maintain high levels of employee motivation and engagement. * Monitor and evaluate team performance using key performance indicators (KPIs) to ensure targets are met by providing consistent and targeted coaching and identifying areas for improvement. * Track inbound calls, emails, and live interactions to assess performance and generate reports for management. Actively monitor inbound calls, ensuring agents are aware of call volumes, wait times, and abandonment rates, maintaining service level standards. * Ensure strict adherence to company policies related to attendance and establish operational procedures. * Keep leadership informed of any emerging issues, challenges, or opportunities for improvement. * Prepare and present monthly and annual performance reports, analyzing key data points to inform strategic decisions. * Performs other duties as assigned We're looking for someone who has: * 2+ years' experience supervising direct reports and proven experience as a call center supervisor or similar supervisory position * Working knowledge of MS Office * Outstanding communication and negotiation ion skills * Excellent organizational and leadership skills * Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills * Ability to work under pressure * Can work during the required scheduled shift on Monday - Friday from 11AM - 8PM, with rotating Saturday coverage shift of 10AM - 3PM (Eastern Time) * 2+ years' experience in property & casualty insurance * Property/Casualty license required within six (6) months of accepting position * High School Diploma Highly preferred candidates also have: * Bachelor's Degree * Insurance Certification About the Policy Services Team at SageSure: Helping customers and a service mindset are at the core of SageSure's Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure-having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you've gained, you'll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you'll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning. About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream. A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners. We have more than 600 employees working remotely or hybrid in one of our eight offices-Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT-who are tackling the industry's toughest challenges. We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

Remote/Nevada (Reno or Las Vegas) The Customer Service Supervisor at United Interactive will oversee the Customer Service (CS) team, working independently Thursday through Sunday in 10-hour shifts during peak gaming hours. This role involves managing CS agents, scheduling, onboarding, and coordinating training to ensure consistent service coverage. Key responsibilities include monitoring Zendesk to maintain SLAs, handling customer inquiries via calls, emails, and chat, and managing KYC (Know Your Customer) data verification. This role will also support AML and Fraud departments with compliance documentation, CCDR reporting, and initiating Jira filings for potential disputes. Additional duties include small project management and ongoing CS training. Core Responsibilities: Team Management: Oversee and support CS agents, schedule shifts, onboard new agents, and provide ongoing training to maintain high service standards. Customer Assistance: Act as a point of contact for customer queries, responding via calls, emails, and chat, ensuring prompt and high-quality support. Compliance & Documentation: Conduct KYC verification for 100 players daily, assist with AML documentation, and handle false negatives reporting. Quality Assurance: Monitor Zendesk queues to ensure SLA adherence, process CCDR reports, and provide recommendations for dispute resolutions. Jira Reporting: Initiate and manage Jira Service Desk filings as required, collaborating with the Compliance Department. Requirements: Proven leadership abilities with a background in customer service, ideally in the gaming or iGaming industry. Proficiency in customer service and compliance tools, including Zendesk and Jira. United Interactive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MoveDocs is seeking a highly motivated and detail-oriented Account Specialist to join our growing team. This role involves extensive client communication, both via phone and email, and requires a strong ability to manage, update, and summarize large sets of data using Excel and Power BI. The ideal candidate will be someone who excels at building and maintaining relationships with medical providers and cross-functional teams, particularly with department managers and business development teams across the country. The role will primarily focus on reconciling accounts, managing trackers, summarizing data and facilitating the timely posting or requesting of medical records and billing. Additionally, you will collaborate closely with various departments to improve processes and provide valuable insights through data analysis. This position is based in our Las Vegas, Nevada office. Responsibilities: Regularly communicate with clients, medical providers, and internal teams via phone and email to resolve queries, provide updates, and manage expectations. Reconcile accounts, track outstanding medical records and billing, and coordinate with clients and internal teams to request payments or post received payments. Work closely with department managers and business development teams nationwide to ensure smooth communication, resolve issues, and contribute to the overall success of the team. Develop and maintain process documentation, procedures, and job aids to streamline workflows and ensure consistent execution. Build strong working relationships with medical providers, business development teams, and clients, ensuring a customer-focused approach and promoting positive interactions. Pivot effectively between various responsibilities and priorities, ensuring that tasks are completed efficiently while maintaining high-quality service. Develops rapport with the attorneys, firms, and medical providers Achieves weekly volume targets and quarterly measurements to receive extra incentive awards Requirements: High School or GED required 1-2 years of work experience related to office type environment, contact center environment preferred. Previous experience with law firms, in account management, customer service or collections preferred. Knowledge or experience with personal injury, medical billing, custodian of records a plus. Negotiation skills a plus but not required. Self-motivated with desire to build great relationships, and able to meet and exceed goals. Ability to multitask from application to application while on the phone and the computer is a must. Able to adapt to change and pivot easily between tasks and process changes. Ability to work quickly and accurately to meet tight deadlines. Excellent verbal and written communication skills to handle interactions with attorneys and medical providers. Ability to operate efficiently and effectively within a continuous evolving environment. Basic to advance proficiency in Microsoft Excel, Microsoft Word, and Outlook. Benefits MoveDocs offers competitive compensation, and benefits that includes medical, dental, vision and life insurance plans, plus paid time off. About Us: When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries. MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible. Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access. Probate Advance is the industry's leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed. Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries. #LI-KK1

Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com. Who are we hiring? The Supervisor Employee Service Center oversees the daily operations within the Employee Service Center, ensuring timely and accurate resolution of employee inquiries and issues. The Supervisor has experience in call center or HR help desk management, a passion for employee service, and the ability to lead a team of Employee Service Center Representatives. The Supervisor provides guidance and serves as the primary point of contact for employee inquiries across multiple channels (phone, in-person, email, and ticketing). Flexibility in scheduling, strong relationship-building skills, and visibility within the venue are the keys to success in this role. What will you do? Lead and mentor a team of Employee Service Center Representatives, ensuring efficient handling of employee inquiries, resolving complex issues, maintaining high service standards, and providing ongoing training and support to ensure optimal performance and customer satisfaction. Serve as the escalation point for complex or sensitive employee inquiries. Ensure efficient and accurate resolution of issues via phone, email, ticketing systems, and in-person support. Assist with Employee Service Center, scheduling, staffing concerns, missed clock-ins, schedule changes, and time and attendance issues. Support the onboarding process by assisting with new hire paperwork, i-9 verification, and providing orientation and training for new employees. ensuring a smooth and welcoming experience for all new hires. Collaborate with People Practices Business Partners to support other HR functions, including training and development initiatives, managing employee licenses and certifications, and assisting with disciplinary actions related to time and attendance. Partner with People Operations coordinators, managers, and other departments to ensure seamless communication and operational efficiency. Build strong relationships with venue management to proactively address employee concerns and improve processes. Provide on-site assistance to ensure smooth day-to-day operations within the Employee Service Center office. Perform administrative tasks as needed to maintain business continuity. What do you need to succeed? 3-5 years of experience in customer service, call center, or HR help desk environments, along with a minimum of 1-2 years in a supervisory/team lead capacity within a human resources department. Candidates must have experience supporting and guiding teams in a fast-paced, customer-focused setting. Strong understanding of HR processes, including payroll, attendance management, employee relations, and onboarding. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and experience using HRIS or ticketing systems (e.g., Oracle, ServiceNow, etc.). Excellent verbal and written communication skills, with the ability to handle sensitive and complex issues calmly and effectively. Skilled in de-escalating conflicts and maintaining professionalism under pressure. Proven ability to provide outstanding service to a diverse range of internal stakeholders, balancing empathy and efficiency in a fast-paced environment. Ability to manage multiple tasks, prioritize effectively, and maintain a high level of attention to detail while meeting deadlines. Strong problem-solving skills with the ability to think critically and make decisions quickly to resolve employee issues. Demonstrated ability to lead by example, provide coaching and feedback, and foster a positive, inclusive work environment for team members. Special Requirements Flexibility: The standard hours for this role will be Monday-Friday 11:00am-7:00pm with the ability to work weekends, evenings, and holidays, based on event schedules and operational needs. Visibility: Must be highly visible within the venue, actively engaging with staff and leadership to build strong relationships across the organization. #LI-Onsite Pay Range$75,000—$95,000 USD At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at ************************* Who are we hiring? The Supervisor Employee Service Center oversees the daily operations within the Employee Service Center, ensuring timely and accurate resolution of employee inquiries and issues. The Supervisor has experience in call center or HR help desk management, a passion for employee service, and the ability to lead a team of Employee Service Center Representatives. The Supervisor provides guidance and serves as the primary point of contact for employee inquiries across multiple channels (phone, in-person, email, and ticketing). Flexibility in scheduling, strong relationship-building skills, and visibility within the venue are the keys to success in this role. What will you do? Lead and mentor a team of Employee Service Center Representatives, ensuring efficient handling of employee inquiries, resolving complex issues, maintaining high service standards, and providing ongoing training and support to ensure optimal performance and customer satisfaction. Serve as the escalation point for complex or sensitive employee inquiries. Ensure efficient and accurate resolution of issues via phone, email, ticketing systems, and in-person support. Assist with Employee Service Center, scheduling, staffing concerns, missed clock-ins, schedule changes, and time and attendance issues. Support the onboarding process by assisting with new hire paperwork, i-9 verification, and providing orientation and training for new employees. ensuring a smooth and welcoming experience for all new hires. Collaborate with People Practices Business Partners to support other HR functions, including training and development initiatives, managing employee licenses and certifications, and assisting with disciplinary actions related to time and attendance. Partner with People Operations coordinators, managers, and other departments to ensure seamless communication and operational efficiency. Build strong relationships with venue management to proactively address employee concerns and improve processes. Provide on-site assistance to ensure smooth day-to-day operations within the Employee Service Center office. Perform administrative tasks as needed to maintain business continuity. What do you need to succeed? 3-5 years of experience in customer service, call center, or HR help desk environments, along with a minimum of 1-2 years in a supervisory/team lead capacity within a human resources department. Candidates must have experience supporting and guiding teams in a fast-paced, customer-focused setting. Strong understanding of HR processes, including payroll, attendance management, employee relations, and onboarding. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and experience using HRIS or ticketing systems (e.g., Oracle, ServiceNow, etc.). Excellent verbal and written communication skills, with the ability to handle sensitive and complex issues calmly and effectively. Skilled in de-escalating conflicts and maintaining professionalism under pressure. Proven ability to provide outstanding service to a diverse range of internal stakeholders, balancing empathy and efficiency in a fast-paced environment. Ability to manage multiple tasks, prioritize effectively, and maintain a high level of attention to detail while meeting deadlines. Strong problem-solving skills with the ability to think critically and make decisions quickly to resolve employee issues. Demonstrated ability to lead by example, provide coaching and feedback, and foster a positive, inclusive work environment for team members. Special Requirements Flexibility: The standard hours for this role will be Monday-Friday 11:00am-7:00pm with the ability to work weekends, evenings, and holidays, based on event schedules and operational needs. Visibility: Must be highly visible within the venue, actively engaging with staff and leadership to build strong relationships across the organization. #LI-Onsite Pay Range$75,000—$95,000 USD At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Lease-up Experience a Plus * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. * Prior lease-up experience preferred. Must be EPA / CPO Certified. The hourly range for this position is $21.59 - $ 41.44 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

YOUR MISSION (The Job Description) The Call Center Supervisor will play an important role in managing the operations of the Reservations department for Virgin Hotels Las Vegas within established policies and procedures. This position ensures the efficient selling and booking of hotel rooms, maximizing occupancy and revenue at Virgin Hotels Las Vegas; provides the highest quality of service to external and internal guests; and is accountable for all necessary audits/controls to protect and account for the revenue flow of advanced deposits.

Who are we hiring? The Supervisor Employee Service Center oversees the daily operations within the Employee Service Center, ensuring timely and accurate resolution of employee inquiries and issues. The Supervisor has experience in call center or HR help desk management, a passion for employee service, and the ability to lead a team of Employee Service Center Representatives. The Supervisor provides guidance and serves as the primary point of contact for employee inquiries across multiple channels (phone, in-person, email, and ticketing). Flexibility in scheduling, strong relationship-building skills, and visibility within the venue are the keys to success in this role. What will you do? Lead and mentor a team of Employee Service Center Representatives, ensuring efficient handling of employee inquiries, resolving complex issues, maintaining high service standards, and providing ongoing training and support to ensure optimal performance and customer satisfaction. Serve as the escalation point for complex or sensitive employee inquiries. Ensure efficient and accurate resolution of issues via phone, email, ticketing systems, and in-person support. Assist with Employee Service Center, scheduling, staffing concerns, missed clock-ins, schedule changes, and time and attendance issues. Support the onboarding process by assisting with new hire paperwork, i-9 verification, and providing orientation and training for new employees. ensuring a smooth and welcoming experience for all new hires. Collaborate with People Practices Business Partners to support other HR functions, including training and development initiatives, managing employee licenses and certifications, and assisting with disciplinary actions related to time and attendance. Partner with People Operations coordinators, managers, and other departments to ensure seamless communication and operational efficiency. Build strong relationships with venue management to proactively address employee concerns and improve processes. Provide on-site assistance to ensure smooth day-to-day operations within the Employee Service Center office. Perform administrative tasks as needed to maintain business continuity. What do you need to succeed? 3-5 years of experience in customer service, call center, or HR help desk environments, along with a minimum of 1-2 years in a supervisory/team lead capacity within a human resources department. Candidates must have experience supporting and guiding teams in a fast-paced, customer-focused setting. Strong understanding of HR processes, including payroll, attendance management, employee relations, and onboarding. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and experience using HRIS or ticketing systems (e.g., Oracle, ServiceNow, etc.). Excellent verbal and written communication skills, with the ability to handle sensitive and complex issues calmly and effectively. Skilled in de-escalating conflicts and maintaining professionalism under pressure. Proven ability to provide outstanding service to a diverse range of internal stakeholders, balancing empathy and efficiency in a fast-paced environment. Ability to manage multiple tasks, prioritize effectively, and maintain a high level of attention to detail while meeting deadlines. Strong problem-solving skills with the ability to think critically and make decisions quickly to resolve employee issues. Demonstrated ability to lead by example, provide coaching and feedback, and foster a positive, inclusive work environment for team members. Special Requirements Flexibility: The standard hours for this role will be Monday-Friday 11:00am-7:00pm with the ability to work weekends, evenings, and holidays, based on event schedules and operational needs. Visibility: Must be highly visible within the venue, actively engaging with staff and leadership to build strong relationships across the organization. #LI-Onsite

Administer, direct, lead, manage, organize, plan, and supervise all Front Service functions to achieve and maintain the highest level of courteous, professional, and efficient service to all guests. Performs all duties in accordance with Caesars Entertainment policies. ESSENTIAL JOB FUNCTIONS: Ensures consistent, high-quality service standards are maintained in the Front Services area. Responsible for the proper scheduling of employees ensuring a high level of guest service while maintaining control of labor costs and all departmental expenses. Must be able to understand and manage within the departmental budgetary guidelines. Supervises employees including maintaining proper employee/employer relations, recognition, evaluating performance and administering discipline. Provides positive feedback to employees, as well as, corrective feedback to negative actions. Handles special projects and other job duties as assigned. QUALIFICATIONS: Business or Hotel related degree is desired. Minimum three years previous supervisory or management experience in a hotel environment preferred. Two to three years previous customer service experience required, with an emphasis in the hospitality industry preferred. Must possess excellent oral, written and communication skills. Must be able to get along well with co-workers and work as a team. PC literate with a working knowledge of Microsoft's Word and Excel required. Must be able to work any day of the week and any shift. Must present a well-groomed appearance. Leadership: Able to assume a role of authority as necessary; advocate new ideas, even when risk is involved; set an example for coworkers; delegate responsibility and empower associates to make decisions; provide constructive feedback to others. Commitment to Task: Able to take responsibility for actions and outcomes and persist despite obstacles; be available around the clock in case of emergency; give long hours to the job; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results. Planning, Prioritizing& Goal Setting: Able to prepare for emerging customer needs; manage multiple projects daily; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks. Attention to Detail: Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system of records. Team Centered: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Visioning: Able to pursue potential expansion opportunities for the organization; champion radically different ideas and be a leader in the market; identify long-term goals and invest appropriate resources as needed; communicate vision in a way that inspires others. Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement. Decision Making &Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options. Energizing Others: Able to exhibit a can-do approach and inspire employees to excel; use competition to encourage others; develop performance standards and confront negative attitudes; develop a team spirit. Flexibility: Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Able to work and quickly maneuver inside and outside, sometimes in heat in excess of 115 degrees or cold in excess of 10degrees. Able to stand, walk, and sit for extended periods of time. . Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as, up and down stairs. Able to run on level surfaces, as well as up and down stairs. Able to drive all types of passenger vehicles with automatic or manual transmissions in a safe and timely fashion. Able to respond to visual and aural cues. Able to speak English clearly. Must be able to work in an environment with fumes or airborne particles. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).