Customer Service Supervisor Jobs in Lakewood, NJ

JOB TITLE: Customer Service Associate - Wholesale Ecommerce DEPARTMENT: Customer Operations REPORTS TO TITLE: Manager, Customer Operations Provide comprehensive customer service for Lenox Wholesale ecommerce clients, dedicated to Amazon. BASIC FUNCTIONS This role involves delivering exceptional customer service for Lenox Wholesale ecommerce accounts, specifically Amazon. The responsibilities include collaborating with Wholesale Customers, Sales, Distribution, and Customer Operations to process and verify orders while addressing any issues that arise. Additionally, the position entails handling customer inquiries related to shipping, pricing, order status, and resolving complaints or problems effectively. RESPONSIBILITIES Represent the Lenox brand and all associated internal and licensed brands to wholesale customers. Build and maintain strong relationships with assigned wholesale ecommerce customers, addressing inquiries and resolving any issues that arise. Communicate effectively with customers regarding all aspects of customer service, including order processing, verification, tracking, and issue resolution. Complete daily, weekly, and monthly reports, including the Quality of Experience (QOE) management report, Precancel Report, Manual Hold Report, Incomplete Order Report, and Backorder Report. Receive and process special orders from wholesale customers and members of the wholesale sales team. Review and manage wholesale customer orders using the order entry/management system, along with other internal systems, databases, and intranets. Evaluate customer and sales requests to ensure compliance with departmental guidelines. Investigate and respond to inquiries from customers and sales representatives regarding order status, pricing, product information, stock availability, shipments, and policies related to returns, claims, and other issues. Follow up on all outstanding issues, prioritizing as necessary while adhering to departmental follow-up standards. Refer sensitive or unrelated issues to the Director of Customer Service, Wholesale Sales, or Marketing personnel when needed. Provide information and assistance to sales personnel regarding company policies and procedures. Maintain regular contact with Distribution, Credit, and other internal departments to resolve customer inquiries or obtain necessary approvals. May be required to support DTC customer service roles during high traffic time periods. Perform special projects as assigned. MUST REQUIREMENTS A high school diploma or equivalent is required. 3-5 years of wholesale customer service experience, preferably in the ecommerce channel. Exceptional verbal and written communication skills, with mastery of the English language. Strong proficiency in computer skills, specializing in MS Excel, MS Word and Outlook A professional and pleasant telephone demeanor, with experience in speaking with customers over the phone. Detail oriented with data entry experience and the ability to navigate the internet and intranet. Ability to multitask and learn various internal systems quickly with excellent follow through Strategic thinking with the ability to identify, analyze and solve problems independently. Adaptability, being able to adjust to different situations and communication styles. Strong team player with a proven ability to work effectively in a group setting. PREFERRED REQUIREMENTS Experience in Vendor Central Skilled in leading a customer service team Knowledge of the Tabletop/Gift/Home Industries. Expertise in Microsoft Dynamics 365 Familiar with Microsoft Teams Ability to travel

We are seeking a highly motivated Customer Service Assistant Manager to lead and support the Perma Pure Group's portfolio of medical device products in our Lakewood, NJ manufacturing facility. The ideal candidate will be responsible for ensuring accurate order entry, excellent customer communication and satisfaction, developing service policies, training staff, and resolving customer issues efficiently. This role requires strong leadership, problem-solving skills, cross functional collaboration, and a passion for delivering exceptional customer experiences. Key Responsibilities: Team Leadership & Management: Supervise, train, and mentor customer service representatives. Set performance goals and conduct regular team evaluations. Foster a positive and productive work environment. Customer Support & Issue Resolution: Handle complex customer complaints and escalate issues when necessary. Ensure customer inquiries are addressed promptly and professionally. Develop and implement strategies to improve customer satisfaction. Process Improvement & Performance Monitoring: Analyze customer service metrics (e.g., response time, customer satisfaction). Identify areas for improvement and implement best practices. Optimize workflows to enhance efficiency and service quality. Policy Development & Compliance: Create and update customer service policies and procedures. Ensure compliance with company policies and industry standards. Train employees on policies and customer service techniques. Collaboration & Communication: Work closely with other departments (e.g., Sales, Marketing, Product Development) to align customer service with business goals. Provide reports and insights to senior management on customer service performance. Gather and analyze customer feedback to drive improvements. Qualifications & Skills: Bachelor's degree in business administration, communications, or a related field (preferred). Proven experience in customer service management or supervisory role. Strong leadership and team management abilities. Excellent problem-solving and decision-making skills. Exceptional communication and interpersonal skills. Proficiency in customer service software. Ability to handle high-pressure situations with professionalism. Preferred Qualifications: Experience in fast-paced customer service in a manufacturing environment desired. Knowledge of Sage, Expandable, Q-Pulse, Master Control, Merchant Solutions, CRM systems and data analysis tools. Strong conflict resolution and negotiation skills. Work Environment & Schedule: Full-time position 4 days on site required Hours: 8:30am - 5:00pm

Signature is a leading marketing promotions agency specializing in telecommunications. We deliver precisely targeted solutions that drive business growth and gain new customers. Our dynamic approach and sector expertise enable us to create effective campaigns tailored to each brand's unique goals. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success. Role Description This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette. Day-to-day tasks include addressing customer needs, managing customer experience, and resolving issues in a timely manner to maintain high customer satisfaction rates. Qualifications Skills in Customer Support, Customer Service, and Customer Experience Ability to ensure Customer Satisfaction and manage Phone Etiquette Strong communication and interpersonal skills Problem-solving abilities and a customer-focused attitude Experience in sales or a related field is a plus High school diploma or equivalent required; Bachelor's degree preferred

A leader in the corrugated and protective packaging space is looking for a Customer Service Manager in Bensalem, PA. The Customer Service Manager will serve as the primary liaison between customers and the company's operations. This role involves overseeing the Sales Operations team to coordinate customer orders, manufacturing and delivery schedules, service issues, and other customer-related concerns. The position requires frequent interaction with manufacturing, sales, and production teams to meet customer needs and maintain positive business relationships. Key Responsibilities: Support the company's sales objectives. Pursue business opportunities that align with company growth plans. Visit customers to build relationships with key decision-makers in purchasing, engineering, and quality departments. Coordinate daily meetings with scheduling, production, and quality teams. Collaborate with operations, design, and quality teams to resolve production issues and support on-time deliveries. Review incoming Requests for Quote (RFQs) and prepare pricing recommendations for review with sales and operations leadership, and prepare final quotes for submission to customers. Monitor key account performance metrics such as sales growth, profitability, customer satisfaction, on-time delivery, quality, and overall relationship. Qualifications: Bachelor's degree required, preferably in Marketing, Business, or Communications. Proven experience as a sales representative and/or manager. Experience in a manufacturing environment, preferably in the corrugated industry. Strong communication and interpersonal skills. Self-motivated with the ability to multitask. Excellent organizational skills. Highly competitive nature, strong will, and sound business judgment. Computer literacy is essential, with proficiency in Microsoft Word, Excel, and PowerPoint. The company offers a competitive compensation and benefits package, including health, dental, and vision insurance, and a 401(k) plan.

Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm authorization and authenticate client when processing requests Onboard and maintain client accounts, including collecting client information and required documentation, capturing and assessing risk, processing money movement transactions and handling estate needs as examples Input orders at the direction of clients and/or Financial Advisor(s), discuss reinvestment options and corporate actions with clients at the direction of Financial Advisors Prepare financial plans, client reports, and other materials for client meetings Review and take appropriate action on client account alerts OTHER Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Two or more years of industry experience preferred High School Diploma/Equivalency College degree preferred Knowledge/Skills Strong industry, product, and branch procedures knowledge Exceptional writing, interpersonal and client service skills Detail oriented with superior organizational skills and ability to prioritize tasks Strong computer skills and knowledge of Microsoft Office products Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Goal oriented, self-motivated and results driven Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts Reports To: Business Service Officer WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

The Support Representative is the primary interface between Humanscale and our internal and external customers. The Support Representative is responsible for providing timely and accurate support in servicing Humanscale products on tasks, including (but not limited to) order entry, product return, warranty claim processing, issue resolution, and escalation of orders. A Support Representative is expected to identify process gaps, provide improvement ideas, and contribute to a positive team environment while adhering to Humanscale policies and established goals and metrics. Responsibilities Support requests for booked and shipped and invoiced orders, including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *eCommerce team only Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and eCommerce Maintain acceptable performance levels based on quarterly goals and comply with all Humanscale policies Provide prompt and efficient service to Humanscale customers & team members including the appropriate escalation of issues Possess a detailed understanding of pricing structures, products, warranty terms and all departmental processes and procedures Collaborate with other departments to resolve customer issues Demonstrate system expertise with order management systems to better serve customers Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues Contribute to a positive team environment Qualifications Proficient in the English language; bi-lingual Spanish a plus High School diploma or equivalent required; bachelor's degree preferred Demonstrated desire to expand skills into new areas Business acumen in areas of customer service, e-commerce, retail, logistics or sales support is advantageous Demonstrate effective, clear, and professional written and oral communication. Quick learner and problem solver; able to seek out solutions autonomously Able to decipher ambiguous situations and identify the proper path Strong organization, prioritization and time management skills, with a high degree of flexibility and willingness to take on additional tasks as assigned by a supervisor or manager. Proven ability to work cross-functionally to accomplish goals Experience in the manufacturing industry is preferred COMPUTER SKILLS: Proficiency with MS Office Experience with Infor and Freshdesk preferred WHAT WE OFFER: Competitive base Medical Benefits (Medical, Dental, Vision) HSA, FSA, Commuter Benefits Medical Discounts Ancillary Benefits Accident, Critical Illness, Hospital Insurance Voluntary, Spouse, and Child Life Insurance Pet Insurance Employee Discount Programs 401k matching Paid time off (including 15 PTO days and 10 holidays) Company Overview: Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for over 40 years. Humanscale is an Equal Opportunity Employer (Disabled/Veteran)

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team! As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients. Responsibilities ● Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. ● Address customer inquiries and order issues from order entry to order delivery. ● Participates in special projects and performs additional duties as required. Qualifications ● 3 years of customer service experience preferred. ● Focus on customer account management preferred. Competencies ● Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. ● Ability to demonstrate strong organizational and problem-solving skills required. ● Ability to demonstrate strong interpersonal relationship-building skills. ● Must have a moderate level of computer skills in Word and Excel. ● Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. ● Ability to work in a fast-paced environment. Benefits ● 401K with company Match ● Health Insurance ● Paid Vacation Company Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile. **********************

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

CLIENT SUCCESS COORDINATOR About our firm: 1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital marketing agency into a B2B technology company that sells “marketing as a service” to local service providers. Our entire team works from our office in Bristol, PA, but our clients have physical offices in one or more cities across the US or Canada and fall in one of three categories: home services, health & wellness, or professional services. About the Role: As a Client Success Coordinator you will serve as the primary point of contact for all client communications and maintain a proactive and responsive relationship. In this role you will have a comprehensive understanding of all digital marketing services offered here at 1SEO. It is your responsibility to escalate issues and provide solutions in a timely manner. The ideal candidate will manage client success and build and cultivate client relationships. You will act as a strategic partner to our client and are a key component to our agency's success. Responsibilities: Conduct scheduled calls or meetings with clients to update them on campaign progress, answer any questions, and gather feedback. Promptly respond to client emails, messages, and requests. Monitor ongoing projects for your assigned clients, meeting deadlines and flag issues to relevant teams promptly. Stay updated on all digital marketing services and products offered by the agency. Address and resolve any client concerns or issues that arise, escalating complex issues to senior staff when necessary. Compile and deliver detailed reports to clients on the performance of their campaigns, including insights and recommendations for improvement. Participate in team meetings, gather client feedback on services provided, analyze patterns or issues, and engage in training sessions to enhance your knowledge. Assess your portfolio of clients to evaluate the success of campaigns, client satisfaction levels, and areas for personal improvement. Work with your manager to have strategies adjusted to better meet client goals. Conduct a comprehensive review of each client's business performance to ensure alignment and identify new opportunities. Set personal professional development goals related to improving customer service skills, digital marketing knowledge, and understanding of industry trends. Send clients personalized updates, share relevant industry news, or suggest new services that align with their goals. Core Values of Ideal Candidates: Conceptual Alchemist: you are skilled at transforming basic or abstract ideas into something valuable, innovative, or significantly impactful. Empowered Humility: you're self-confident and strong, yet grounded, self-aware, and open to learning from other people. Audacious Ambition: you are self-motivated and tenacious, consistently push boundaries with a competitive spirit. Gets It Done: you deliver results with resourceful efficiency, ensuring that every task is not only completed but executed with the highest standard of excellence. Sees the Big Picture: you embrace flexibility and enthusiasm in our pursuit of broader goals, ensuring that every decision and action aligns with the larger vision. Pursuit of Excellence: you have a fanatical attention to detail and a systematic approach that ensures unparalleled quality in everything you do. Required Skills and Experience: 2+ years of client based customer service experience is required. Project Management skills are extremely beneficial. MUST HAVE excellent presentation skills, both oral and written. Digital Marketing experience is a plus. Strong understanding of computers and technology. Multi-tasker who is unbelievably organized. Strong analytical capability with experience in forecasting and website analytics. Must have some experience in aspects of strategic marketing and tactical executions. Must have a willingness to learn and expand knowledge in regards to SEO, SEM, PPC and SMO. Must have the ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency. Must have the ability to quickly adjust priorities to respond to pressing demands. What You Can Expect From 1SEO Digital Agency You have the opportunity to work alongside talented and hard-working colleagues who are ambitious and focused on team performance, client satisfaction, and career development, while balancing your life and achieving personal goals. Our employees seek to offer valuable innovation that impacts our business. They are strong and self confident yet grounded. We look to hire those that have a “get it done” attitude and a relentless drive for excellence. Our team commits to understanding the needs of our clients and our company. Access to the gym in our building with NO membership fee. Work out before or after work, or during your lunch break. The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers. After 90 days of Full-time employment, we offer our full-time employees: 50% funded healthcare benefits (Medical, Dental & Vision base plan) for the employee. Dependents can be added to the plan AND we offer Supplemental healthcare insurance at a reduced cost. Earn up to 3 weeks of PTO with an additional week given at year 3 AND another week at year 5. You can join the 401K after your 1st year of employment, with up to a 4% match. Generous incentive program for each anniversary you celebrate.

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

Job Description:- Administrative Associate Required Skills Top 3 Skills: 1. Administrative Services Documentation Prepares meeting minutes and related meeting documents Characteristics of a top performer: Must be able to work as a team and independently. Required Education: Preferred Skills: 1. Calendar management Note: Please share your updated resume if you like to submit your profile. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Care Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. Essential Functions and Responsibilities Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. Ensure first call resolution, making the customer experience as seamless as possible. Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Utilize your analytical and decision-making skills to address policy changes and corrections effectively. Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. Qualifications and Education Strong interpersonal, communication, and organizational skills. Analytical mindset with good decision-making abilities. Proficiency in computer skills and data entry. High motivation to take ownership and follow up on tasks. Flexibility to adapt to a fast-paced, changing environment. Ability to work weekdays and rotational Saturdays. High school diploma required, college degree is a plus! Spanish language proficiency is a plus! What We Offer A supportive and empowering work environment where your contributions are valued. Opportunities for growth and development. Competitive compensation and comprehensive benefits package. 4 Weeks of Paid Time Off. Paid Training, Licensing, and additional certifications. Tuition and Wellness Reimbursement programs. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”

FinPro, Inc is a management consulting firm that specializes in financial institutions, with a growing suite of digital analytics products. We are a recognized thought leader in the industry, regularly helping to set national policy and introduce new, ground-breaking changes to how the industry functions. We are the go-to firm for starting new banks, and have a wholly owned broker-dealer. We are always evolving, and always looking for a better way to do something. Our clients hire us on the expectation that we are the best, so we demand the best from everyone that works here. Our open position is for a Customer Service Representative on our Digital team. You will be expected to learn our digital systems and basic banking concepts, and provide customer service on those digital products. There is potential for future advancement here as we build out the Customer Service team over time. You will have the ability to potentially take on leadership of the team as it grows. We care about personality and culture. We don't care what your education background is, whether you went to college, or what "experience" you have in your prior positions. If you have the right attitude and drive to be the best, you will be far more successful than someone with years of experience who never does more than is necessary. Own everything you do. If you have not been scared away, then Hi, I'm Bob Musso. I would love to get to know you more so please apply if you are interested, and in your application message, tell me about yourself, and why you think this is the right fit for you. Some quick insights: Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Management of HubSpot customer service platform Documentation and management of end user knowledge base

LHH is partnering with a wholesale company in Edison, NJ to hire a permanent Customer Service Representative! This role is IN OFFICE. The qualified candidate will be responsible for working with customers to set them up with the best equipment, assisting with technical support, and resolving issues that arise. The qualified candidate should have prior customer service experience from an ecommerce or technology industry. The hourly rate is $20/hr to start out with the company. Benefits include medical, dental, vision, PTO and 401K. Tasks Include but Are Not Limited To: Answer high volume of inbound calls in addition to making outbound phone calls to customers Respond to emails and chats from customers Handle post order issues, returns or replacements, and giving delivery statuses Build relationships with customers to ensure repeat business Assist customers with trouble shotting and setting up products in addition to navigating the website Process warranty claims Investigate chargebacks in Amazon and eBay Qualifications: Prior corporate customer service experience, preferably from a technology or ecommerce company; call center experience is a plus Strong written and verbal communication skills Extremely technologically savvy Excellent customer service and relationship building skills Ability to follow up and anticipate customer needs Intermediate Excel skills Knowledge of camera and audio experience a plus Ability to type a minimum of 65 words per minute

Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.

We are seeking an experienced and highly skilled Chemical Laboratory Leader to oversee our laboratory operations. The ideal candidate will have a strong background in elemental analysis, laboratory supervision, and compliance with industry quality standards such as ASTM, NADCAP, and AS9100. This role requires both leadership and hands-on technical expertise to ensure accurate testing, compliance with regulatory standards, and continuous improvement in laboratory processes. RELOCATION ASSISTANCE. Key Responsibilities Supervise and Lead Laboratory Technicians: Oversee day-to-day activities, provide training, and ensure adherence to laboratory protocols. Perform Elemental Analysis: Conduct and oversee chemical and elemental testing using advanced analytical techniques (XRF, OES, etc). Ensure Compliance with Quality Standards: Maintain laboratory operations in alignment with ASTM, NADCAP, AS9100, and other relevant industry standards. Quality Control & Assurance: Develop, implement, and enforce quality control procedures to ensure accurate and repeatable results. Process Improvement: Identify opportunities to improve laboratory efficiency, accuracy, and safety. Documentation & Reporting: Maintain precise records of laboratory analyses, equipment calibration, and test results. Equipment Maintenance & Calibration: Ensure proper maintenance and calibration of analytical instruments. Regulatory Compliance: Stay up to date with industry regulations and implement necessary changes in laboratory practices. Collaboration & Communication: Work closely with other departments, including engineering, quality assurance, and production teams, to support company objectives. Qualifications & Requirements Education: Minimum of an Associate's degree. BS in Chemistry or Material Science a plus Experience: Minimum of 5-7 years of laboratory experience, with at least 3 years in a supervisory role. Technical Expertise: Hands-on experience with elemental analysis techniques (XRF, OES, etc.). Industry Knowledge: Familiarity with aerospace, automotive, or manufacturing industries is a plus. Quality Standards Experience: Strong understanding of ASTM, NADCAP, AS9100, and Other quality control systems include: Leadership Skills: Proven ability to lead and develop laboratory personnel. Problem-Solving: Proficient in troubleshooting analytical equipment and testing processes. Attention to Detail: Excellent analytical and organizational skills.

To monitor, direct and lead day to day operations and activities of the referral coordinators. This includes the monitoring of their individual revenue portfolios to ensure financial and compliance goals are met. The Team Lead is responsible for tracking all KPI Objectives for coordinators, assisting with client meetings, and developing strategy for clients assigned to team to maximize revenue and remain in compliance. Provide support and guidance to referral coordination staff in managing respective account portfolios. Ensure referral coordinators are aware of and are meeting financial and program KPIs. Provide referral coordinators with guided strategies to maximize capture performance. Ensure referral coordinators are in compliance with regulatory guidelines and procedures to provide high quality service and outstanding customer care. Coordinate and facilitate weekly meetings to monitor coordinator performance and develop performance strategies. Provide on-going support to client-related inquiries to ensure identified problems are remediated. Prepare reports, as required, to provide data on program activity and performance for both internal and external stakeholders. Participate in lead team meetings to update and plan on program goals. As needed, perform referral coordination duties Assist coordinators in, and sometimes lead, client meetings to address critical issues Train team on how to effectively run a client meeting and develop a meeting agenda Communicate system issues experienced by coordinators Assist with Claim Capture as necessary “Nuvem provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, military and/or veteran status, or any other basis prohibited by applicable state or federal law.” #LI - Hybrid Requirements: HS Diploma or equivalent (see below experience level) Associate degree (see below experience level) Demonstrated understanding of 340B Compliance and Referral Claim Capture Knowledge of computers and relevant software, including Microsoft Office Suite Excellent organizational skills and data management Excellent oral and written communication skills Aptitude to understand regulatory standards relating to the 340B program Ability to adapt to a complex organizational environment Ability to promote and maintain positive relationships with all departments and staff Advanced interpersonal communication skills to provide effective consultation and collaboration Ability to organize and define problems, develop strategies, and carry out action plans Familiar knowledge of electronic medical records systems Strong customer service focus with a willingness to run meetings with clients and key stakeholders Ability to make good judgment and resourcefulness in problem solving Able to take and follow through with delegated tasks and accountability Strong attention to detail Preferred Requirements: Minimum of 1 year with associates degree or Minimum 2 years' experience in a healthcare setting Minimum of 1 year management experience Physical Requirements: Sitting for long periods of time Fine motor skills - repetitive hand motions via keyboard/phone Ability to hear, write, and speak effectively