Customer Service Supervisor Jobs in Freehold, NJ

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must reside in Bergen and/or Passaic County to travel for home visits within these regions. Travel up to 75% required. Position Purpose: Develops, assesses, and facilitates complex care management activities for primarily physical needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families. Evaluates the needs of the member, barriers to accessing the appropriate care, social determinants of health needs, focusing on what the member identifies as priority and recommends the plan for the best outcome Develops ongoing care plans / service plans and identifies providers, specialists, and/or community resources to address member's unmet needs Identifies barriers to care and provide appropriate care management interventions Coordinates between the member, family/caregivers, and the care provider team to ensure members are receiving adequate and appropriate person-centered care services Provides ongoing monitoring of member status and progress towards care plan Collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / unmet needs Provides resource support to members and care managers for various services (e.g., employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans, as appropriate Facilitate care management and collaborate with appropriate providers or specialists to ensure member has timely access to needed care or services May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators Provides and/or facilitates education to members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner Complies with all policies and standards Education/Experience: Requires a Degree from an Accredited School of Nursing or a Bachelor's degree in Nursing and 2 - 4 years of related experience. License/Certification: RN - Registered Nurse - State Licensure and/or Compact State Licensure required Pay Range: $55,100.00 - $99,000.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

We are seeking a highly motivated and experienced Customer Service Manager to lead and enhance our operational functions. This role plays a critical part in delivering exceptional service, optimizing processes, and fostering a positive and collaborative work environment. The ideal candidate will possess strong leadership skills, strategic thinking, and a customer-focused mindset to ensure excellence in service delivery and operational performance. What Will You Do Day-to-Day? Lead and oversee daily operations in key functional areas such as Customer Service, Scheduling, Delivery, and Administrative activities. Cultivate a positive, team-oriented work environment focused on achieving company objectives. Actively promote coaching, development, and collaboration across the team. Manage scheduling and delivery processes, ensuring production capacity is optimized through clear communication with cross-functional teams. Effectively address capacity variables to maintain an accurate and reliable production schedule. Collaborate with operations and production teams to resolve quality or delivery issues promptly, ensuring high standards of service are maintained. Drive coordination and cross-training across all functional areas to ensure efficiency and alignment with broader organizational goals. Partner with leadership across departments to align execution strategies and achieve shared objectives. Analyze performance metrics, review data, and implement process improvements to enhance operational efficiency. Provide regular reports and recommendations based on performance insights. Oversee production planning to meet shipment schedules and allocate resources according to staffing plans. Ensure administrative processes such as payables, invoicing, and reporting are executed accurately and on time. Actively support and lead plant safety initiatives through monitoring, audits, and team engagement to reinforce a culture of safety. Who Are You? Bachelor's degree required; MBA strongly preferred. A minimum of 5 years of progressive leadership or management experience. A proactive approach to driving improvements and influencing organizational change. Ability to coach and develop team members, fostering growth and engagement. Demonstrated ability to manage multiple priorities, make decisions under pressure, and meet deadlines effectively. Willingness to travel to additional locations or facilities as needed. Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates. If this opportunity aligns with your career goals, please send resumes to Anna Sutfin or email at **************************.

EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist. Role Description We are seeking a Customer Experience Manager to ensure outstanding support at every step of the customer journey. In this role, you'll streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service. Key Responsibilities: Create and implement a robust customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization. Lead initiatives to enhance customer satisfaction, retention rates, and lifetime value across all channels. Use customer feedback, analytics, and market research to identify trends and address pain points, delivering actionable insights that improve the customer experience. Ensure timely and effective resolution of customer inquiries and issues Serve as the voice of the customer within the organization, ensuring that customer insights are integrated into product development, marketing campaigns, and operational strategies. Design and execute initiatives to gather customer feedback through surveys, reviews, and social media monitoring. Identify and implement creative solutions and technologies to elevate the customer experience. Qualifications 5+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry. Proven track record of developing and executing customer experience strategies Deep commitment to health, wellness, and continuous learning, with a customer-first mindset. Exceptional interpersonal and communication skills In-depth understanding of customer journey mapping, customer satisfaction metrics, and customer support. Data-driven mindset with the ability to translate insights into actionable strategies

Doceree is the leading Global network for HCP-only programmatic messaging, reshaping how pharmaceutical brands and healthcare agencies connect with physicians. Our Award-winning platform offers unprecedented end-to-end targeting and engagement solutions, driven by cutting-edge AI-enabled proprietary technology. We are a Series B start-up backed by top VCs: Creaegis, Eight Roads Ventures and F-Prime Capital. Our Best Place to Work certifications reflect a dynamic team of individuals driven by an unwavering passion to make a meaningful impact on the world through ground-breaking technology. We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission. Are you ready to be part of something extraordinary? What You'll Do Are you passionate about building relationships and helping clients achieve their goals? Join our Customer Success team as an Account Executive and play a crucial role in transforming the AdTech space! You'll have the opportunity to work with a diverse range of clients, help them unlock the full potential of Doceree's solutions, and grow your career in a supportive and exciting atmosphere! Client Support, Satisfaction & Retention: be the trusted ally for our clients, building and nurturing strong relationships and understand their needs, goals and challenges, enhancing customer satisfaction and retention Customer Onboarding: support the team in ensuring customers have a seamless and positive experience Customer Feedback: collaborate effectively with internal stakeholder to provide valuable insights and feedback as the voice of the customer Product Adoption: become an expert champion Doceree's suite of products and solutions, guiding clients to maximise their usage and benefit Issue Resolution: be a problem-solver and quickly identity and address any issues or concerns clients may have, collaborating with internal teams to deliver effective solutions Who You Are 1+ years of experience in an account management, customer success or similar within the AdTech industry Strong enthusiasm for learning and adopting new technologies, staying updated with the latest trends in AdTech and digital media space, and applying them to enhance client success Self-motivated and results-driven, with a passion for helping clients succeed Exceptional interpersonal and communication skills, with the ability to connect and build trust with clients Excellent problem-solving abilities and a proactive approach to addressing challenges Ability to manage multiple accounts and projects with strong organisational and time management skills Adaptable and able to thrive in a dynamic, fast-paced environment Bachelor's degree Benefits Competitive salary and bonus plan Stellar health care plan options for you and your family (Medical, Dental & Vision) 401K + 4% Matching Generous PTO, vacations & sick leave Extensive paid parental/maternity leave Team events At Doceree, we know that our Company's strength lies in the diversity of our employees. Doceree is proud to be an Equal Opportunity Employer and we provide equal employment and advancement opportunities to all individuals, regardless of their race, colour, national origin, religion, sex, parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.

JOB TITLE: Customer Service Associate - Wholesale Ecommerce DEPARTMENT: Customer Operations REPORTS TO TITLE: Manager, Customer Operations Provide comprehensive customer service for Lenox Wholesale ecommerce clients, dedicated to Amazon. BASIC FUNCTIONS This role involves delivering exceptional customer service for Lenox Wholesale ecommerce accounts, specifically Amazon. The responsibilities include collaborating with Wholesale Customers, Sales, Distribution, and Customer Operations to process and verify orders while addressing any issues that arise. Additionally, the position entails handling customer inquiries related to shipping, pricing, order status, and resolving complaints or problems effectively. RESPONSIBILITIES Represent the Lenox brand and all associated internal and licensed brands to wholesale customers. Build and maintain strong relationships with assigned wholesale ecommerce customers, addressing inquiries and resolving any issues that arise. Communicate effectively with customers regarding all aspects of customer service, including order processing, verification, tracking, and issue resolution. Complete daily, weekly, and monthly reports, including the Quality of Experience (QOE) management report, Precancel Report, Manual Hold Report, Incomplete Order Report, and Backorder Report. Receive and process special orders from wholesale customers and members of the wholesale sales team. Review and manage wholesale customer orders using the order entry/management system, along with other internal systems, databases, and intranets. Evaluate customer and sales requests to ensure compliance with departmental guidelines. Investigate and respond to inquiries from customers and sales representatives regarding order status, pricing, product information, stock availability, shipments, and policies related to returns, claims, and other issues. Follow up on all outstanding issues, prioritizing as necessary while adhering to departmental follow-up standards. Refer sensitive or unrelated issues to the Director of Customer Service, Wholesale Sales, or Marketing personnel when needed. Provide information and assistance to sales personnel regarding company policies and procedures. Maintain regular contact with Distribution, Credit, and other internal departments to resolve customer inquiries or obtain necessary approvals. May be required to support DTC customer service roles during high traffic time periods. Perform special projects as assigned. MUST REQUIREMENTS A high school diploma or equivalent is required. 3-5 years of wholesale customer service experience, preferably in the ecommerce channel. Exceptional verbal and written communication skills, with mastery of the English language. Strong proficiency in computer skills, specializing in MS Excel, MS Word and Outlook A professional and pleasant telephone demeanor, with experience in speaking with customers over the phone. Detail oriented with data entry experience and the ability to navigate the internet and intranet. Ability to multitask and learn various internal systems quickly with excellent follow through Strategic thinking with the ability to identify, analyze and solve problems independently. Adaptability, being able to adjust to different situations and communication styles. Strong team player with a proven ability to work effectively in a group setting. PREFERRED REQUIREMENTS Experience in Vendor Central Skilled in leading a customer service team Knowledge of the Tabletop/Gift/Home Industries. Expertise in Microsoft Dynamics 365 Familiar with Microsoft Teams Ability to travel

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action' into ‘outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3 and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at **************** Position Summary Who you are: A passionate and driven paid social professional, you excel at translating the digital strategy set at the senior level into daily tactical execution. You're ready to challenge the norm to produce world-class paid social campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client as the day-to-day client lead. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution. Responsibilities · Responsibilities will be across social media platforms such as Facebook, Instagram, Pinterest, SnapChat, Twitter, LinkedIn, TikTok and Reddit · Responsible for overseeing Paid Social Senior Specialists, Specialists and Associates on the team and owning their career development · Developing and overseeing optimizing, and maintaining paid social campaigns for clients, including coordination of assets between creative agencies and budget management · Developing, executing, and testing across campaign variables that create client-specific insight and feed future successions of testing · Maintaining and optimizing client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis · Understanding client goals and how to maximize those measures of success through tactical strategies and technologies · Brainstorming and researching new first to market ideas including new betas and opportunities with our partners. · Strong familiarity with 3rd-party tracking vendors and integrating with social platforms Required Skills & Experience · Substantial experience in account management, planning, and/or performance media experience · Strong working understanding of the Paid Social platforms, including major players and supporting technology Facebook Ad Manager, Twitter Ads, etc. · Demonstrable experience working with multiple partners, on enterprise level paid social media accounts with diverse budget levels and objectives · Proven ability to understand high-level client goals and how they translate into paid media strategy when applied via online technologies · Ability to effectively communicate processes and tactics to clients, peers, and junior members of the team · Excellent written and verbal communication skills · KINESSO does not require candidates to have a college degree Desired Skills & Experience · Agency experience strongly preferred · Detail and process oriented, with the ability to multitask and prioritize tasks based on client objectives · Time management skills We See You At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community. We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed. We See You at IPG Mediabrands. Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. Employment Transparency It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com. About IPG Mediabrands IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at ***********************

TO BE CONSIDERED FOR THIS ROLE You must email ************** directly and include “PKLYN experience manager" in the subject line. We will not be considering candidates who do not follow directions. Please include with your email: Your resume A brief introduction or cover letter Your favorite animal (don't overthink it) (or do?) VISION FOR THE ROLE We are seeking a dynamic, welcoming and hospitality-focused full-time experience manager to manage our front desk team and help build something incredible from the ground up. The right person for this role has a proven track record of balancing guest satisfaction with operational efficiency, ideally with experience managing fellow staff in a hybrid sports-social environment. Some weekend availability and a love of pickleball are both required for the role. ABOUT PKLYN PKLYN is a pickleball club and community gathering place in Gowanus, Brooklyn. Our space includes 5 state-of-the-art pickleball courts, a lively bar, open workspaces, a merchandise store, and a vibrant atmosphere for pickleball players of all skill levels to come and enjoy. ROLE & RESPONSIBILITIES Serve as the primary point of contact for players and members of the club Manage incoming customer communications, including in-person, phone, email, and social media (with the support of a social media team) As an individual and leader of the front desk, strive to hit sales KPIs through thoughtful selling of programs, packages, memberships, and merchandise Ensure all front desk staff follow SOPs and manage front desk schedule Keep track of merchandise and inventory Coordinate with/assist Events Director, Pickleball Director, and other team members as needed Help maintain an orderly environment and assist with opening and closing SOPs Direct visitors and assist with check-ins, merchandise purchases, way-finding, and the like QUALIFICATIONS Knowledge/love of pickleball is necessary Ability to work some weekend shifts, as well as some weekday early morning and/or evening shifts Proven experience in front desk management or a similar role in a hospitality environment, preferably within a sports club or similar setting Strong leadership and interpersonal skills with the ability to effectively communicate with members, players, and the rest of the PKLYN team Knowledge of booking software and POS systems also a plus (we use CourtReserve and Toast) Excellent communication, organizational, and multitasking abilities Great problem-solving skills and keen attention to detail A natural salesperson COMPENSATION & BENEFITS This is a full-time salaried position that starts at $50K-65K, commensurate with experience. TO APPLY Please email ************** and include “PKLYN experience manager" in the subject line To be considered, you must include: Your resume A brief introduction or cover letter Your favorite animal (don't overthink it) (or do?)

The Customer Success Specialist is the first point of contact for new customers and plays a pivotal role in ensuring a smooth and successful transition to the company's SaaS platform. This role focuses on understanding customer goals, providing guidance, and setting them up for long-term success by delivering an exceptional onboarding experience. The ideal candidate is highly organized, customer-focused, and has a passion for technology and building relationships. Key Responsibilities Onboarding Management: Guide new customers through the onboarding process, including account setup, product training, and initial implementation. Develop and execute tailored onboarding plans based on customer goals, industry, and use cases. Ensure customers are effectively introduced to the features and value of the SaaS platform. Relationship Building: Establish strong relationships with customers, ensuring they feel supported and confident in using the platform. Act as the primary point of contact during the onboarding phase. Gather feedback from customers to improve the onboarding experience and address potential challenges proactively. Collaboration with Internal Teams: Work closely with Sales, Product, and Customer Success teams to align onboarding processes with customer needs. Provide insights to the Product team about common customer pain points and feature requests. Partner with Technical Support teams to resolve onboarding issues efficiently. Metrics and Reporting: Track and report onboarding progress and customer satisfaction metrics. Monitor key performance indicators (KPIs) such as time-to-value, onboarding completion rates, and churn risk. Identify opportunities for improving onboarding processes and reducing customer ramp-up time. Skills & Qualifications Education: Bachelor's degree in Business, Communication, Technology, or a related field (preferred). Experience: 2+ years in customer success, onboarding, or implementation roles, ideally in SaaS or technology. Experience working directly with customers to deliver product training or technical support. Technical Skills: Proficiency in SaaS tools and platforms (e.g., CRM systems, Salesforce). Ability to quickly learn and explain complex software features. Soft Skills: Exceptional communication and interpersonal skills. Problem-solving mindset with the ability to anticipate and address customer challenges. Strong organizational skills and attention to detail. Key Competencies Customer-centric approach with a focus on delivering value. Strong project management and time management skills. Ability to work collaboratively in cross-functional teams. Analytical mindset to identify trends and opportunities for improvement.

Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!

We are seeking a highly motivated Customer Service Assistant Manager to lead and support the Perma Pure Group's portfolio of medical device products in our Lakewood, NJ manufacturing facility. The ideal candidate will be responsible for ensuring accurate order entry, excellent customer communication and satisfaction, developing service policies, training staff, and resolving customer issues efficiently. This role requires strong leadership, problem-solving skills, cross functional collaboration, and a passion for delivering exceptional customer experiences. Key Responsibilities: Team Leadership & Management: Supervise, train, and mentor customer service representatives. Set performance goals and conduct regular team evaluations. Foster a positive and productive work environment. Customer Support & Issue Resolution: Handle complex customer complaints and escalate issues when necessary. Ensure customer inquiries are addressed promptly and professionally. Develop and implement strategies to improve customer satisfaction. Process Improvement & Performance Monitoring: Analyze customer service metrics (e.g., response time, customer satisfaction). Identify areas for improvement and implement best practices. Optimize workflows to enhance efficiency and service quality. Policy Development & Compliance: Create and update customer service policies and procedures. Ensure compliance with company policies and industry standards. Train employees on policies and customer service techniques. Collaboration & Communication: Work closely with other departments (e.g., Sales, Marketing, Product Development) to align customer service with business goals. Provide reports and insights to senior management on customer service performance. Gather and analyze customer feedback to drive improvements. Qualifications & Skills: Bachelor's degree in business administration, communications, or a related field (preferred). Proven experience in customer service management or supervisory role. Strong leadership and team management abilities. Excellent problem-solving and decision-making skills. Exceptional communication and interpersonal skills. Proficiency in customer service software. Ability to handle high-pressure situations with professionalism. Preferred Qualifications: Experience in fast-paced customer service in a manufacturing environment desired. Knowledge of Sage, Expandable, Q-Pulse, Master Control, Merchant Solutions, CRM systems and data analysis tools. Strong conflict resolution and negotiation skills. Work Environment & Schedule: Full-time position 4 days on site required Hours: 8:30am - 5:00pm

About Customer Care Role We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry. You will begin your career at DGA Security by going through our extensive training program. This is a 4-week paid training program. The training schedule is Monday through Friday, 8:00 AM - 4:30 PM. Once your training is complete, your work schedule will be Monday through Friday 11:30 AM - 8:00 PM. What you will do Communicate effectively with clients to relay information and collect data Update system information and document activity accurately Handle all inbound customer requests in a timely manner Perform additional functions and/or work on special projects that may be assigned at the discretion of management Qualifications 2+ year experience in a similar role (Customer Service/Inbound call center preferred) Experience working in database systems (i.e. Salesforce or another CRM) Ability to multi-task within a fast-paced service environment Effective communication and organizational skills Demonstrate excellent listening skills and the ability to work independently and with a team High school diploma or GED required About DGA DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth. What We Offer Competitive pay and opportunities for overtime Excellent comprehensive insurance coverage 401(k) retirement savings plan & employer match Gym/fitness program reimbursement Access to Corporate Discounts Commuter benefits Company paid life insurance And much more DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Robert Half is looking for a Customer Service Specialist with 2+ years of experience! If you are local to Bridgewater, NJ please apply directly! Responsibilities: Answer and respond to customer inquiries via phone and email in a professional and timely manner. Build and maintain strong relationships with clients by providing exceptional service. Assist with invoicing clients and resolving billing-related inquiries. Track Orders Enter Orders Develop in-depth product knowledge to effectively assist customers and provide solutions. Work collaboratively with internal teams to ensure a seamless customer experience. What We're Looking For: Experience in A/P or A/R (a huge plus!) A proactive and versatile team player who can assist in other departments as needed Strong organizational skills and attention to detail What is offered: Competitive Salary Medical Insurance Dental Insurance PTO A supportive and dynamic work environment

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

A leader in the corrugated and protective packaging space is looking for a Customer Service Manager in Bensalem, PA. The Customer Service Manager will serve as the primary liaison between customers and the company's operations. This role involves overseeing the Sales Operations team to coordinate customer orders, manufacturing and delivery schedules, service issues, and other customer-related concerns. The position requires frequent interaction with manufacturing, sales, and production teams to meet customer needs and maintain positive business relationships. Key Responsibilities: Support the company's sales objectives. Pursue business opportunities that align with company growth plans. Visit customers to build relationships with key decision-makers in purchasing, engineering, and quality departments. Coordinate daily meetings with scheduling, production, and quality teams. Collaborate with operations, design, and quality teams to resolve production issues and support on-time deliveries. Review incoming Requests for Quote (RFQs) and prepare pricing recommendations for review with sales and operations leadership, and prepare final quotes for submission to customers. Monitor key account performance metrics such as sales growth, profitability, customer satisfaction, on-time delivery, quality, and overall relationship. Qualifications: Bachelor's degree required, preferably in Marketing, Business, or Communications. Proven experience as a sales representative and/or manager. Experience in a manufacturing environment, preferably in the corrugated industry. Strong communication and interpersonal skills. Self-motivated with the ability to multitask. Excellent organizational skills. Highly competitive nature, strong will, and sound business judgment. Computer literacy is essential, with proficiency in Microsoft Word, Excel, and PowerPoint. The company offers a competitive compensation and benefits package, including health, dental, and vision insurance, and a 401(k) plan.

About NORY: NORY is the premier STEM camp provider in NYC and Boston, enriching the learning journey of 4000+ children annually through immersive and hands-on learning experiences. Our mission is to nurture young risk-takers, problem solvers, and empathetic leaders. Discover more about our mission and program: Instagram: bit.ly/noryi Summer Camp Video: bit.ly/noryvideo1 Job Description: Our 9000+ families are passionate about the future of education. Nurturing this community of passionate families is an important and meaningful task. The keyword for this position is “relationship.” Beyond providing the support our families need, we want to build a long-term relationship with each of them so their parenting journey grows with us. Additionally, this position will help the team improve the quality of our program through the input we collect from families. This is an entrepreneurial and proactive role that can create a massive impact on our families and team. Responsibilities: Communicate with customers via phone, email and chat to provide support and build lasting relationships Handle customer-related administrative duties: data entry and reporting, assisting with programming and scheduling Nurture the community of the NORY families through your creative initiatives beyond regular communications such as newsletters Assist with special projects, such as partnership development, family events, enrollment boost, and customer-related process improvements Hire, train, and manage an additional team member to delegate the responsibilities above. Qualifications: Empathetic problem solver with excellent written and verbal communication skills. Skilled at building long-term relationships and proactive in improving processes. Purposeful and driven, passionate about achieving results and making an impact. Positive attitude, solution-oriented mindset, and accountability in commitments. Open to feedback, continuously learning, and a team player who values empathy and compassion. At least 5 years of experience in customer support or marketing. Extensive experience in the NYC parenting or education market is a plus. Cultural Fit: We are searching for professionals who are not just skilled but also deeply align with our core values. At NORY, our 'Ways of Being' guide everything we do: We are purposeful in our actions, always asking "why" to cultivate inner motivation. We ask "how to make it work" before wondering "if it will be possible." Our decisions are grounded in data and logic. We are accountable and disciplined. We actively seek feedback, embracing different perspectives and effective methods that contribute to our growth. We avoid superficial solutions, opting instead to thoroughly analyze problems to create sustainable, scalable responses. We are unifiers, fostering a loving and caring team environment that deeply values empathy and compassion. If these values speak to you, see how you align with our complete 'Ways of Being' at ****************** To Apply: Please share your resume and your response to the below prompt to: ************* -Describe the skills and experience you bring that align with the requirements of this position and would contribute to your success in the role. Compensation $70,000 - $87,000 annual salary Benefits Health, Dental, and Vision Benefits 401K + Matching Program PTO Program Paid Holidays NORY, Inc. is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sexual orientation, gender, national origin, age, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws.

Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide Personal and financial wellness programs Opportunities for professional growth and career advancement Internal mobility and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Manages and provides full scope of advanced nursing practice for targeted patient populations. Evaluates patient responses to therapy / interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes. Identifies need for new/revised clinical protocols. Collaborates with physicians and others within the practice to develop protocols and provides training as appropriate. Manages and provides comprehensive advanced nursing care including physical examination, comprehensive history, screening for physical and/or psychological conditions, emergent interventions, pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling and patient education. Establishes a treatment plan based on clinical findings and. Determines when further evaluation by collaborating physician, specialist or emergency care is warranted. Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings. Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required Valid driver's license, as determined by operational/regional needs may be required Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required Maintains NPI, Medicaid and Medicare provider numbers preferred Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred Must be certified by ANCC or another accrediting Nurse Practitioner body - in order to bill Medicare and meet credentialing requirements required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred Clinical home care experience or two years managerial experience preferred Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required Bilingual skills, as determined by operational needs required For Psychiatric Nurse Practitioners only: Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required Compensation $58.30 - $77.72 Hourly About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us-we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Job Description:- Administrative Associate Required Skills Top 3 Skills: 1. Administrative Services Documentation Prepares meeting minutes and related meeting documents Characteristics of a top performer: Must be able to work as a team and independently. Required Education: Preferred Skills: 1. Calendar management Note: Please share your updated resume if you like to submit your profile. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We are seeking an experienced and highly skilled Chemical Laboratory Leader to oversee our laboratory operations. The ideal candidate will have a strong background in elemental analysis, laboratory supervision, and compliance with industry quality standards such as ASTM, NADCAP, and AS9100. This role requires both leadership and hands-on technical expertise to ensure accurate testing, compliance with regulatory standards, and continuous improvement in laboratory processes. RELOCATION ASSISTANCE. Key Responsibilities Supervise and Lead Laboratory Technicians: Oversee day-to-day activities, provide training, and ensure adherence to laboratory protocols. Perform Elemental Analysis: Conduct and oversee chemical and elemental testing using advanced analytical techniques (XRF, OES, etc). Ensure Compliance with Quality Standards: Maintain laboratory operations in alignment with ASTM, NADCAP, AS9100, and other relevant industry standards. Quality Control & Assurance: Develop, implement, and enforce quality control procedures to ensure accurate and repeatable results. Process Improvement: Identify opportunities to improve laboratory efficiency, accuracy, and safety. Documentation & Reporting: Maintain precise records of laboratory analyses, equipment calibration, and test results. Equipment Maintenance & Calibration: Ensure proper maintenance and calibration of analytical instruments. Regulatory Compliance: Stay up to date with industry regulations and implement necessary changes in laboratory practices. Collaboration & Communication: Work closely with other departments, including engineering, quality assurance, and production teams, to support company objectives. Qualifications & Requirements Education: Minimum of an Associate's degree. BS in Chemistry or Material Science a plus Experience: Minimum of 5-7 years of laboratory experience, with at least 3 years in a supervisory role. Technical Expertise: Hands-on experience with elemental analysis techniques (XRF, OES, etc.). Industry Knowledge: Familiarity with aerospace, automotive, or manufacturing industries is a plus. Quality Standards Experience: Strong understanding of ASTM, NADCAP, AS9100, and Other quality control systems include: Leadership Skills: Proven ability to lead and develop laboratory personnel. Problem-Solving: Proficient in troubleshooting analytical equipment and testing processes. Attention to Detail: Excellent analytical and organizational skills.

🚨 We're Hiring: Team Leader - 3D Architectural Visualization 🚨 💼 Type: Full-Time Are you a senior 3D visualization artist seeking your next career challenge? This is a rare opportunity to step into a leadership role at an industry-leading visualization studio in New York City. We are looking for an exceptional designer with unparalleled talent, a visionary mindset, and an entrepreneurial spirit to join and lead our dynamic team. This role is ideal for someone with a background in architecture or design, a strong portfolio highlighting 3D expertise, and a passion for pushing the boundaries of architectural visualization. No lone wolves! Collaboration is key - we are seeking a team player ready to elevate creative standards, build scalable tools, and co-create our transition to real-time visualization excellence. WHY JOIN US At Red Leaf NY, we partner with the world's leading real estate developers to create visualizations that inspire, captivate, and elevate. Our work has graced major stages, setting the bar for quality and innovation in the industry. We are also at the forefront of new technologies like real-time visualization and AI, delivering unmatched value to our clients through platforms like Visual Twin. If you are excited about pushing creative boundaries and making an impact, this is your chance to lead a dynamic, ambitious team in the heart of New York City. THE ROLE: WHAT YOU WILL DO As a Team Leader, you will oversee projects from inception to delivery, driving both creative direction and process innovation. Success in this role requires a blend of artistic vision, technical expertise, and leadership. Expect a dynamic workflow, with an even split of production, art direction, and project management. Your key responsibilities: Art and Production Leadership Plan and produce world-class stills and animated CGI visualizations for large-scale real estate developments. Set and achieve the highest standards in photorealism, storytelling, and design quality. Provide rapid, visually stunning design solutions for landscapes, public realms, and interiors. Project Ownership Lead visualization projects from kick-off to final delivery, ensuring exceptional client satisfaction. Nurture strong client relationships, including real estate developers and architects, by delivering outstanding results and expert communication. Translate complex architectural concepts from drawing sets into visually compelling designs. Studio Innovation Manage and optimize workflows, leveraging internal and external resources. Co-lead the transition to a real-time visualization pipeline in Unreal Engine. Elevate the studio's overall creative output and operational efficiency. WHAT WE ARE LOOKING FOR ✔ Experience Bachelor's degree in Architecture, Interior Architecture, or a relevant design field. 4+ years' experience in a professional visualization studio or an architecture firm in the capacity of 3D visualization specialist. Proven ability to deliver outstanding and complex CGI visualizations and animations. ✔ Technical Expertise: Core Software Competency: 3ds Max, V-Ray/Corona, experience with Unreal/TwinMotion. Key Additional Relevant Software: Unreal Engine, Rhino, Revit, SketchUp, Blender, Photoshop, Premiere, InDesign, and other Adobe Suite tools. ✔ Mindset: Strong leadership and communication skills, with the ability to foster collaboration and mentor team members. Excitement for a fast-paced environment with growth opportunities. Availability for a full-time, in-person role at our Midtown Manhattan office. WHAT IS IN IT FOR YOU ✨ The opportunity to step into a leadership role and shape the future of architectural visualization. ✨ Work with a talented, innovative team at a studio poised for growth. ✨ Be at the forefront of emerging technologies like real-time visualization. ✨ A dynamic, supportive environment where your ideas and expertise will make an impact. HOW TO APPLY Ready to join us? Please submit the following materials to ******************: The Subject Line: “3D Architectural Visualization Team Lead Application” Resume Portfolio: Highlight CGI visualizations, interactive work, photography, animation, film, and other relevant media. We prefer quality over quantity. We look forward to reviewing your application. At this time, we can only accept applicants with pre-authorized or existing legal status to work in the United States. NO RECRUITERS PLEASE.