Customer Service Supervisor Jobs in Falls Church, VA

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Baltimore area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Project Management - Banking - Customer Success - IT Support - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Ellicott City, MD-21043

About the Job The Operations Manager is responsible for providing leadership and management to multiple functional areas within a manufacturing plant. This position will work proactively with plant management and production managers to ensure a high level of plant performance, provide quality and timely delivery to Homebuilding operations, and identify and implement continuous improvement opportunities. The Operations Manager will align resources and performance of the functional areas and lead, coach, and develop a team of supervisors and/or individual contributors within the facility. This role is located in our Delanco, NJ plant. Primary Responsibilities: Lead and manage daily operations in multiple functional areas such as Customer Service, Scheduling, Delivery, and Administrative functions. Lead a team, promoting a positive work environment focused on achieving business goals. Foster an environment of coaching, development, and teamwork and ensure expectations and results are communicated effectively. Manage the customer scheduling & delivery process and production capacity of the plant, through effective communication with Homebuilding Operations. Understand and manage capacity variables to drive an accurate and stable production schedule. Partner with Homebuilding Operations and the plant production departments to provide a high level of quality and timely resolution to any quality or delivery issues. Ensure alignment, coordination, and cross-training between the functional areas. Partner with leadership in production, other functional areas, and centralized operations to coordinate, align execution, and meet or exceed shared goals. Review, analyze, and interpret data to evaluate performance, identify and lead improvements, and monitor and provide recommendations on key metrics within areas of accountability. Lead operational production planning to meet all shipment schedules. Develop and execute the agreed-upon staffing plan and allocate resources accordingly. Ensure accurate and timely processing of administrative processes, including but not limited to, plant payables, invoicing, customer service reports, etc. Demonstrate an active role in the plant safety program through conducting audits and ensuring leadership is monitoring all personnel for desired safety behaviors. Manage key controllable operating expenses and develop cost control plans. Drive process improvement throughout the plant, focusing on results and fostering a culture of continuous improvement. Participate in broader company initiatives, as assigned. Qualifications: Bachelor's degree required. MBA preferred. 5+ years of progressively responsible leadership or management experience. Excellent problem-analysis, critical thinking, and strategic planning abilities. Experience communicating effectively with all levels of an organization. Outstanding collaboration and conflict management abilities. Customer orientation and commitment to stakeholder support. Excellent reliability, with strong planning and organizational skills. Focus on driving improvements within the organization and ability to influence others. Ability to coach and develop others. Demonstrated proficiency in managing multiple tasks, setting priorities, decision-making, adapting, and meeting deadlines. Ability to travel to other plants and locations, as needed. Life at the Company As a top US homebuilder, the company has been helping families build their happily ever after since 1948. All roles, whether in the field or in the office, allow you to make a major impact in the lives of those looking to achieve home ownership. The management team is tenured and talented (nearly 80% promoted from within), so you will have mentors who can share their knowledge, provide career guidance, and encourage your success. Benefits In addition to standard benefits, all employees have ownership through the Employee Stock Ownership Plan to actively participate in the company's financial returns. The company also offers a New Home Purchase Discount when purchasing one of their homes. View more about the exceptional culture and benefits at their careers page. The company is an Equal Opportunity Employer. Drug Testing and Background Check are required. Applicants must be legally entitled to work in the United States, as the company does not provide visa sponsorships.

Contributes to the provision of high quality, cost-effective patient care and collaboration with other health care team members, with emphasis on designated service lines. Serves as a resource to revenue capture coordinator and surgical services business manager. Oversees the organization and availability of resources necessary for procedures and utilization of appropriate supplies as it relates to specialties. Promotes team collaboration and works with surgeons through effective and consistent communication and coordination. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate patients, equipment and staffing through effective planning and communication with the Charge Nurse and CSP for efficient case flow meeting targeted unit metrics. Develop and motivate circulating and scrub personnel to ensure well-rounded skilled teams. Work and assume leadership responsibilities with Department Director, Manager and Clinical Educators regarding best clinical practice concepts for service in conjunction with standards. Assess educational needs of team and department to coordinate in-services with vendors and physicians to address deficiencies and promote professional growth. Work closely with Supply and Billing Coordinators to assure adequate supplies, instrumentation and equipment. Planning with physicians and vendors to accurately track and charge for new procedure inventory management and maintenance of satisfactory par levels. Support Clinical Directors along with Materials Management and Central Sterile Supply with Capital and Operational Budget requests and utilization. Collaborate with Team Coordinator to ensure an accurate Preference Card system, reflective of standardization, while incorporating actual case needs and accurate charges as an inventory management tool for supplies and instrumentation. Contribute to successful scheduling of surgical cases with the scheduling office utilizing the EPIC computer system. Delegation of tasks to promote departmental team work to achieve targeted metrics and participate in team member's performance evaluation. Education/Experience Requirements BSN required or completion within two years of hire date. A minimum of two years of operating room experience required. Strong clinical, technical, interpersonal and organizational skills are necessary. Required License/Certifications Registered Nurse Licensure by Maryland Board of Nursing American Heart Association Health Care Provider BLS CNOR certification preferred Working Conditions, Equipment, Physical Demands: There is reasonable expectation that employees in this position may be exposed to blood-borne pathogens. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

The Call Center Operations Manager for ID.me will drive performance and efficiency within our customer support organization by directly managing a team of 5-10 Team Leaders and indirectly leading 50-100 Member Support Representatives. This role requires data analysis to identify areas for process improvement and implement changes that enhance team performance and customer experience. Developing and mentoring the team to achieve operational excellence is also a key responsibility. This opportunity is located onsite at ID.me's call center located in McLean, Virginia 5 days a week and is not able to be done remotely. Responsibilities: Lead, motivate, & develop a high-performing team of member support representatives Foster a positive and supportive work environment that encourages teamwork and collaboration Provide ongoing training and development opportunities to enhance team members' skills and knowledge Conduct regular team meetings to communicate updates, address concerns, and foster open communication Recruit, interview, and onboard new call center representatives Champion employee engagement initiatives and recognize top performers Drive call center performance to meet and exceed key performance indicators (KPIs) such as service level, average handle time, customer satisfaction, and productivity metrics Develop and implement strategies to improve call center efficiency and effectiveness Monitor real-time performance and identify areas for improvement Conduct regular performance reviews with team members, providing constructive feedback and coaching Proactively recognize and address performance gaps through observation, performance data analysis, and feedback Collaborate with other departments to identify and resolve cross-functional issues impacting call center performance Stay current on company policies, industry best practices and emerging technologies Education and Experience: High school diploma or equivalent required; Bachelor's degree preferred Must have a minimum of 5 years of experience in a customer service or customer support role preferably within a contact center Must have a minimum 3 years of experience in a leadership role preferably within a contact center Demonstrated and proven ability to lead, motivate, or develop a team, driving performance, evaluating quality and delivering on results Proficiency in using Mac and/or PC platforms for daily operations Proficiency in using video conferencing software like Zoom Proficiency in using Google Suite Proficiency in using ticketing software like Zendesk Proficiency in using Tableau and/or Metabase Required Skills & Competencies: Excellent written and verbal communication skills Excellent interpersonal skills and capable of de-escalating conflict Consistently demonstrates punctuality and reliability in attendance Ability and willingness to work in-office five days per week Ability and willingness to jump in and assist with queues as needed during peak times Ability to handle sensitive information with confidentiality Ability to thrive in a fast-paced environment when there are changing priorities Ability to be a team player with a strong, self-managing work ethic Ability to be a self-starter with a passion for learning and continuous improvement Strong analytical skills with a focus on problem-solving, troubleshooting, and conflict resolution Physical Requirements: Prolonged periods sitting at a desk and working on a computer What We Offer: Salaried Full-Time Role: Our Contact Center is a 24/7 operation, we have multiple shifts Competitive salary and benefits package Medical, Dental, and Vision Insurance Flexible Unlimited Paid Time Off ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).

Job Title: Client Success Associate Position Type: Full Time Visualis is a creative and marketing agency specializing in branding, digital marketing, content strategy, and web development. We partner with brands to build impactful creative strategies and drive meaningful engagement. We are looking for a Client Success Associate (CSA) to support client relationships, assist in project coordination, and ensure smooth communication between clients and internal teams. This role is ideal for someone highly organized, proactive, and passionate about delivering exceptional client experiences in a creative agency environment. Key Responsibilities Client Support & Relationship Management: Act as the first point of contact for client inquiries, ensuring timely and professional responses. Support Client Success Managers in maintaining strong client relationships through regular check-ins and status updates. Assist in setting clear expectations with clients regarding project timelines, deliverables, and objectives. Help resolve client concerns promptly and escalate complex issues when necessary. Project Coordination & Execution: Assist in managing timelines, deliverables, and workflows across creative, marketing, and development teams. Track project progress to ensure deadlines are met and expectations are aligned. Help prepare client reports, presentations, and campaign performance updates. Collaborate with internal teams to maintain smooth execution of projects, from branding and design to digital marketing campaigns. Internal Collaboration & Process Improvement: Work closely with the marketing, creative, and development teams to ensure client objectives are met. Assist in implementing and maintaining Visualis' Airtable workflow for efficient project tracking. Gather client feedback and contribute to improving processes, ensuring a streamlined client experience. Support the integration of tools like HubSpot, Jira, or other marketing automation platforms for efficient workflow management. Data & Performance Monitoring: Monitor client campaign performance, gathering insights and recommendations for improvement. Maintain accurate records of client interactions, deliverables, and key performance indicators. Qualifications Required Experience: 3+ years of experience in client success, account coordination, or project management within a marketing, creative, or digital agency. Exposure to digital marketing, branding, content strategy, or web development is a plus. Excellent project management and problem-solving skills to optimize workflows across multiple teams. Skills & Competencies: Strong communication skills with the ability to maintain professional and positive client relationships. Highly organized and able to track multiple projects while prioritizing tasks effectively. Detail-oriented with a focus on accuracy in reporting and project execution. Proactive, adaptable, and comfortable working in a fast-paced, dynamic environment. Familiarity with project management tools such as Airtable, Asana, Jira, Trello, or HubSpot is a plus. Preferred Experience: Background in marketing, advertising, or creative industries. Understanding of SEO, social media marketing, content marketing, and paid media. Experience using CRM tools like HubSpot for client communication and reporting.

Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The Senior Superintendent provides overall direction on projects, and develops and maintains strong working relationships with the owners and architects throughout the project lifecycle. This individual evaluates project performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. This individual is also responsible for ensuring that constructability reviews, logistics plans and baseline schedules achieve project turnover requirements. Responsibilities: Oversee, manage, and document all day-to-day job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with Clients, Suffolk team members, subcontractors, and Authorities Having Jurisdiction. On union projects, maintain effective working relationships with trade union business agents and managers Request advice and assistance from the General Superintendent or Project Executive on matters pertaining to materials, sequencing, scheduling, logistics, and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, considering any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the six-week look ahead of schedule to the Project Manager and the field staff Lead Pull Planning meetings and 6 week make ready plan meeting in conjunction with the Project Manager Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend/chair Pull Plan Meetings and 6 Week Make Ready Plan Meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Training: Recognize the importance of participating in training program by contributing both in class and as a SME Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 8 to 12 years of experience related construction fields Each project has specific characteristics regarding size, complexity, sector, etc. which dictate the precise years of experience and industry knowledge necessary for success, above and beyond generic construction knowledge and experience Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and staff Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent problem-solving skills and the ability to take action confidently and decisively The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

DARCARS Automotive Groupis now seeking Service Advisors! As the Service Advisoryou are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention. In this role you'll: Greet customers in a timely, friendly manner and obtain pertinent vehicle information Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customers with a complete and accurate estimate of repair orders Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI Follow the manufacturer's warranty guidelines and procedures Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s) Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive pay and opportunities for bonus Insurance: medical, vision, dental Short-term and long-term disability plans Life Insurance 401k PTO and Paid Holidays Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedservice Powered by JazzHR 1dDPCTSauW

Join the leaders. With the brand recognition of a Fortune 500 company, State Farm agents offer products to help customers meet their insurance and financial service needs. Run a small business as a State Farm agent. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and your community. We are seeking professionals to become a State Farm agent in Dunkirk, Maryland. With diverse backgrounds and experience, State Farm agents serve customers across the United States. From intangible rewards to traditional compensation, every reward you earn as a State Farm agent is based on skill, hard work and hitting the goals you set for yourself as an agent through meeting customer needs. Rewards may include: · Opportunity to run a business · Ability to lead and develop your own team · Prospect to make a difference every day · Chance to be a leader in your community Make an impact while you run a business positioned to help others protect their lives and plan ahead. We offer a paid training program with hands-on field development experiences and continued support. Apply to learn more about State Farm excellent compensation structure and get details on our State Farm Agency Career Track program to learn more about this amazing career opportunity. State Farm is an equal opportunity employer. Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.] State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary. Contact the job poster Theresa Brown, CIR Connecting Entrepreneurs with Small Business Ownership Opportunities Send InMail Job Details Industry Insurance Financial Services Banking Employment Type Full-time Job Functions

We have an exciting opportunity for a Customs Specialist to join our clients team based near Dulles International Airport. The Customs Specialist ensures compliance with customs regulations and government requirements for inbound shipments, providing excellent customer service and resolving issues to ensure timely customs clearance. Key Responsibilities: Process customs entries and coordinate with relevant government agencies. Meet service level requirements according to client SOPs. Submit entries in line with client SOPs and regulatory requirements. Prioritize tasks based on ETA, product service level, and transportation mode. Classify entries per client SOPs and collaborate with customs brokers. Enter shipment and customs data into the system. Resolve issues proactively with government agencies and customs authorities. Qualifications: Ability to work independently and manage multiple priorities. Strong communication skills and attention to detail. Familiarity with customs regulations and government agencies (FDA, FCC, USDA, FWS, etc.). Excellent customer service skills. Computer Skills: Proficient in Microsoft and CargoWise preferred Education & Experience: High School Diploma or equivalent required. 3-5 years of experience as an Entry Writer. Onsite Salary - $55-65K negotiable DOE

Client Service Operations Associate Multibillion Independent Wealth Management Firm Fairfax County, VA Established and growing 2B+ Independent RIA in Fairfax County, VA serving high net worth and ultra high net worth clientele seeks an Operations Associate to manage backend client service and operational tasks, including client administration and money movements. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Provide excellent advisory operations workflow support Participate in a dynamic and positive team environment Strong culture of teamwork, integrity, work life balance and personal and professional development in an established and growing firm Coordinate with Client Service and Investment teams to support reporting, billing, custodial, and compliance activities, while ensuring efficiency Career track within the firm Competitive compensation package including benefits and bonuses Hybrid work schedule Requirements Bachelor's Degree 2+ years experience in Operations or Client Services within an RIA, Wealth Management, or related Financial Services firm Track record of professionalism, adaptability, attention to detail, and time management Experience with Custodial, CRM, and Portfolio Management systems preferred

A leading Registered Investment Advisor (RIA) firm committed to delivering exceptional investment management and financial planning services to clients is looking to add an investment operations associate to their team. This firm has a reputation for integrity, expertise, and client-centric solutions, and pride themselves on fostering a collaborative and innovative work environment. Position Overview: In this role, the investment operations associate will support the operational aspects of the investment management processes, ensuring smooth and efficient day-to-day interaction with stakeholders, both internally and externally. This position offers an excellent opportunity for professional growth and development within a dynamic and client-focused organization. Key Responsibilities: Trade Execution & Monitoring: Assist with the execution of trades, including equity, fixed income, and alternative investments. Monitor trade confirmations and resolve any discrepancies. Account Reconciliation: Perform daily and monthly reconciliation of client accounts, including cash, positions, and transactions. Investigate and resolve any discrepancies or issues. Portfolio Management Support: Aid in the maintenance of portfolio records, including updates to investment strategies and allocations. Provide support in generating performance reports and client statements. Client Service: Act as a point of contact for client inquiries related to account transactions, balances, and investment performance. Ensure timely and accurate responses to client requests. Compliance & Documentation: Ensure all operational processes comply with regulatory requirements and firm policies. Maintain accurate and up-to-date records of all transactions and client interactions. System Management: Assist with the management and maintenance of investment management software and tools. Help troubleshoot and resolve any system-related issues. Process Improvement: Identify opportunities to streamline operational processes and implement best practices to enhance efficiency and accuracy. Qualifications: Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Experience: Minimum of 2 year of experience in investment operations, fund administration, or a related role, preferably within an RIA or financial services environment. Series 7 & 63 certifications are a plus. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with investment management systems and software is a plus. Analytical Skills: Strong analytical and problem-solving abilities. Detail-oriented with a focus on accuracy and completeness. Regulatory Knowledge: Familiarity with regulatory requirements and compliance related to investment operations and financial services. View the full list of our open positions here: Main Line Search Job Openings

Adfero seeks an Account Supervisor (AS) to lead account teams, advise clients, develop and execute strategic communications campaigns and serve as a leader in the industry practice. You'll lead and collaborate with other account team members-including creative and interactive teams-to support trade association and corporate clients with brand reputation, policy messaging and advocacy campaigns. We're looking for a self-motivated and proactive communications professional to provide superb client service, creative strategic thinking and team leadership. In this role you will: Be the day-to-day leader on accounts across, acting as a strategic partner and tactical leader to help accomplish client goals. Use your communications expertise to provide strategic counsel and oversee day-to-day work on behalf of clients. Transform complex issues into persuasive integrated messaging for various audiences, reaching them on appropriate channels. Educate staff and stay up to date on client dynamics, positions and messaging, as well as relevant conditions in the external environment. Manage large and complex projects including establishing and maintaining timelines, budgets, resource allocation and ensuring quality assurance of all client deliverables. Participate in business development opportunities as needed and identify opportunities to grow existing accounts. Blend your communications experience to execute on tactics including: Growing an active network of key local, state and national reporters; Pitching and placing stories in target media; Developing and executing paid media plans and targeting strategies; Outlining key messages, talking points and campaign content; Creating strategic memos and presentations with compelling narratives to demonstrate integrated campaign plans. Attend networking events before, during and after business hours as needed. Qualifications There are many skills we consider when reviewing applications, but some things we look for include: 9+ years of experience in strategic communications or public affairs Previous agency and account management experience a plus Expertise in industry policy, key issues, stakeholders and trends a plus Fluency in digital media trends, strategies and best practices Project management and organizational skills, with proven ability to manage deadlines Strong leadership skills and a desire to continually improve Excellent presentation, interpersonal and written communication skills A passion for and alignment with our core values Additional Information We are a hybrid company, working in-person in our downtown-DC office three days a week and remotely twice a week. A sampling of our benefits includes health insurance, a 401k match, wellness and professional development stipends, bonus plans and more. Adfero is an equal opportunity employer.

Employment Type: Full-Time This hands-on leadership role involves managing a team of technicians, ensuring high-quality service delivery, and personally handling installations, service calls, and project management when necessary. The ideal candidate possesses extensive technical expertise, strong leadership skills, and a commitment to customer satisfaction within the security industry. Key Responsibilities Team & Operational Management: Supervise, train, and mentor installation and service technicians, ensuring compliance with company standards, safety protocols, and performance expectations. Manage established (work with administrative team) scheduling and dispatching to optimize team productivity and service efficiency. Ensure smooth and efficient daily branch operations, addressing workflow challenges. Lead weekly job status/operations meetings to align teams and resolve operational issues. Participate in branch-wide meetings to communicate updates and foster collaboration between departments. Ensure that branch-level operations staff are compliant with skill certification expectations Ensure that all branch operations staff are compliant with scope-of-work, Sedona notes, and any other use of technology requirements for daily duties Service & Installation Oversight: Oversee project/job installations and maintenance, ensuring compliance with industry regulations, company-approved standards, and customer specifications. Conduct service calls and troubleshoot complex technical issues when needed. Ensure timely completion of service requests and maintain service excellence standards. Assist administrative and service coordination staff in scheduling to optimize daily operations. Project & Inventory Management: Lead installation projects from initiation to completion, managing resources, timelines, and deliverables. Maintain inventory levels at the branch and vehicle level, conducting regular audits and ensuring stock aligns with company standards. Manage subcontractors when applicable, ensuring performance aligns with company expectations. Assist the sales organization in project design, approvals, and job walks as determined by company SOPs. Responsibility for ensuring install job SKU's are available for job starts. Customer & Performance Management: Act as a point of escalation for customer concerns, ensuring high levels of satisfaction and fostering long-term relationships. Provide performance reports to the VP of Field Operations, identifying areas for improvement and implementing process enhancements. Monitor technician efficiency and implement training or process improvements as necessary. Qualifications Experience: Minimum of 5-7 years in the security industry, with at least 3 years in a managerial role overseeing installation and service teams. Technical Expertise: Extensive knowledge of alarm systems, fire systems, CCTV, and access control installation, servicing, and troubleshooting. Certifications: Relevant industry certifications (ESA, NICET) are a plus. Leadership Skills: Strong ability to lead, train, and manage teams effectively. Key Competencies Strong problem-solving and decision-making abilities. Proficiency in project management tools and software. Excellent interpersonal and communication skills. Commitment to safety, quality, and customer service excellence. Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Work Location: In person

Mariner Advisor Network is recruiting for a Client Service Associate to join Connect Wealth in Annapolis, MD. This position will work primarily in the office and therefore candidate will need to be local from the Annapolis, MD area. Connect Wealth is dedicated to helping clients simplify their financial lives to focus on what truly matters. Authenticity, trust, and teamwork are their core values, guiding their commitment to transparent and ethical financial practices. Connect Wealth focuses on building lasting relationships with empathy and loyalty, ensuring financial well-being for all. Mariner Advisor Network serves as a strategic partner to Connect Wealth. The Client Service Associate is a full-time position that will be instrumental in making sure clients have a positive experience that exceeds their expectations. If you love building relationships, connecting with clients, and managing a diversity of financial and administrative tasks, then this opportunity is for you. The ideal candidate will be professional, compassionate, and consistently provide the highest standard of client service. Responsibilities Build and maintain client relationships aimed at client retention; Oversee the new client implementation process, coordinate and guide client activities with team members, and provide assistance as needed. Maintain client paper files and electronic data files in a timely manner. Responsible for the day-to-day administrative duties of the office, including but not limited to coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting advisors as needed. Manage and execute client money movement transactions as assigned. Review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results. Attend and participate in learning opportunities through client service associate meetings and internal resources. Oversee office operational projects on an as needed basis. Perform other duties as assigned. Qualifications Bachelor's degree preferred. A min of one year of relevant experience. Financial services experience or applicable internship experience. Wealth management experience a plus. Skills and Knowledge Strong PC proficiency with MS Office Suite. Positive attitude toward client relations to provide exceptional, proactive client service. Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail. Strong verbal and written communication skills are essential to effective client relationships. Collaborative team player who actively contributes to team success. Strong organizational and analytical skills. Ability to multitask in a fast-paced environment. Highly organized with strong analytical and problem-solving skills. Interest in financial planning and client service. Able to work in a team environment. Connect Wealth provides training and resources to support your success in the role. They also offer great career advancement opportunities along with a competitive compensation and benefits package. EOE M /F/D/V

Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Client Service Associate role is a valuable part of the overall level of service and communication provided to clients, Consultants, custodian firms and money managers, working on the clients' behalf to help them achieve their investment goals, no matter how big or small. The position assumes responsibility for supporting the firm's Institutional Investment Consultants in the areas of account administration, client servicing, trading and consulting projects. Responsibilities: Act as a liaison between custodians and clients by maintaining client records and authorized signers, managing recurring distributions, opening accounts, preparing Standing Letters of Authorization, etc. Assist clients or Consultants with processing and facilitating money movements, including wires, electronic funds transfers, journals, DTC (Depository Transfer Check) of securities, ACAT (Automated Customer Account Transfer) and non-ACAT transfers in a timely manner while abiding by the Company's Compliance policies Draft investment trade paperwork on behalf of clients as it relates to Mutual Funds, Alternative Assets, Separately Managed Accounts, etc. in accordance with the Company's Compliance policies Support clients in completing paperwork for Hedge Fund and Private Equity subscription agreements in accordance with the Company's Compliance policies Uphold superior client service standards by providing timely follow-up, proactive communication and by being a knowledgeable resource for clients and colleagues Conducting outreach to build and maintain strong relationships with our client-base and identify firm services and solutions, such as digital, online access and cash management offerings, that support our clients' needs Sustain effective communication with firm colleagues from other departments by maintaining and updating client records and activities in the CRM, shared folders and process workflows Collaborate with peers on accomplishing operational and administrative duties; running reports, responding to general client requests, etc. Support Institutional Consultants with daily business practices including portfolio administration, client audit requests, telephone coverage, coordination of client meetings and special projects Required Education, Professional & Technical Experience Bachelor's Degree or relevant work experience 1-3 Years in Investment Consulting or Financial Industry Experience Proficiency in Microsoft Suite Broad investment knowledge including experience with mutual funds, investment managers, 401(k) and/or Defined Benefit Plan administrative procedures preferred Basic understanding of cash flow objectives Previous CRM, Advent Axys, Adobe and custodial portal experience is a plus Essential Traits Thoughtful ability to establish rapport and build relationships. Exceptional communication in a public setting with notable writing and presentation skills. Adaptability when priorities shift and able to work independently. Sound judgment and problem-solving skills. Innovative, curious, and enthusiastic. Detail-oriented with a high level of accuracy and organization. Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging. Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. Work Environment & Travel Requirements This role may travel up to 5% of the time for training and or business/events. This role offers a hybrid work model with three days in one of our professional office environments and two days remotely. Physical Job Expectations The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Must be able to remain in a stationary position for up to 8 hours. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The person in this position may at times need to move throughout the building to access different areas. Ability to move equipment weighing up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities. What We Offer (Summary Highlights) A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry. The base salary range for this position is $65,000-$90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. Paid Time Off Generous PTO with optional rollover Personal/Sick Time 10 Holidays with additional half days off for specific holidays throughout the year Summer Perks Bereavement Time -inclusive time off for a loved one, unborn child, or pet. Employer Paid Parental, Personal and Family leaves. Professional Development Day for eligible exams Work Life Convenience Benefits Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more KindBody - Family & Fertility Assistance Wellness Reimbursement Program Professional Development Designation reimbursement Employee Referral Program Employee Resource Groups, Mentorship Program & New Hire Cohort 401K Plan with company match Cell Phone Reimbursement Program Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement. Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals. We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.

Seeking a Senior Wealth Management Client Associate to join our client's team. Our client has over 20 years of proven wealth and investment management success. As a Senior Wealth Management Client Associate, you will develop client relationships and support Financial Advisors. This is a highly visible role, which is a challenging and rewarding opportunity. **This is an ON-SITE role. Local candidates only; not open to relocation at this time.** Key Responsibilities: Build sustainable relationships and trust with clients. Take ownership of client issues and follow problems through to resolution. Improve client experience to facilitate organic growth of the practice. Successfully manage a high volume of emails, calls, and tasks, including but not limited to establishing client profiles, opening new accounts, tracking and reporting on incoming, outgoing, and internal asset transfers, and preparing authorization documents for establishing and updating accounts. Ensure regulatory compliance is followed. Process Required Minimum Distributions. Develop and maintain a knowledge base of evolving products and services. Qualifications: Bachelor's degree in Finance, Economics, Business, or a related field 3+ years' experience in the wealth management industry in a client-facing role. Comprehensive knowledge of the investment industry. Experience with CRM systems. Intermediate to Advanced level skills in MS Excel, Word, and Outlook.

Hi, We have a Tools Team Lead role. This is a onsite Bethesda, MD, 20894 position. Are you open to new opportunities & could this be of interest? If so, then send me your recent resume and let me know the best time to connect over a quick call. Any questions you have feel free to email or call me at my desk **************. Tools Team Lead location: Bethesda, MD, 20894 Duration: Full time JD: Bachelor's Degree in Computer Science, Information Systems, Engineering or other related discipline and 7 years of Network related experience OR Have one or more of the following System Administrator Certifications: RHCSA, RHCE, GCUX, LPIC-2 or 3, or MCSE, VCAP; and 7 years of Network Related experience.

Join Our Team: $7,500 Sign-On Bonus! Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, Advanced Radiology, a RadNet Affiliated Imaging Center is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of Advanced Radiology success is its people with the commitment to a better healthcare experience. When you join Advanced Radiology as a Lead PetCT Technologist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Schedule: Monday-Friday 7:30am-4:00pm You Will: Provide the Imaging Center Manager (ICM) with feedback regarding performance and quality of technologists. Manage and provide coaching, training, support, and motivation to team members. Monitor and document performance during performance periods and provides documentation to the ICM. Promote flexibility in staff utilization and delegate work appropriately across teams and departments. Adheres to all OSHA regulations, RadNet practices, and generally accepted safety protocols. Performs technologist duties to maintain technical skills and to alleviate staffing shortages. Provide input for hiring and performance evaluation of Nuclear Medicine Technologist employees Acts on behalf of the ICM when individual is unavailable. You Are: Genuinely passionate about patient care and leadership, exercise sound judgement and have the ability to remain professional in all situations Capable of showcasing adept and professional communication skills with leaders across all levels, as well as demonstrating strong interpersonal abilities and respect when interacting with patients, leaders, and colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems To Ensure Success In This Role, You Must Have: Must have current ARRT(R) ARRT(N) and/or NMTCB certification State License in Diagnostic Radiologic Technology Must have venipuncture certification/permit. BLS certification A familiarity with and ability to use equipment in including RIS, imaging equipment and PACS. A demonstrated the ability to maintain all required quality standards #CTMD We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family. Pay Range: USD $39.00 - USD $48.00 /per hour Shift: Mornings Shift Variations: Monday-Friday 7:30am-4:00pm Bonus/Incentives: $7,500.00

Are you passionate about shaping the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with executives and project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National Security team to help customers realize sustained business value by accelerating their cloud transformation journey. This position requires that the candidate selected be a U.S. citizen, must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities Working with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey. Value Realization: You identify and accelerate the customer's realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other. Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other. Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms. Ownership: You establish ownership of specific programs who have already adopted AWS as a cloud service provider and expect a high level of support from AWS to maintain their footprint on AWS. Divide and Conquer: In this role you will be expected to operate independently from others on your team in order to keep up with varying demands within your area of responsibility. Diversification: In addition to your specific area of responsibility, addressing key gaps which could benefit both internally and externally with customers will be key. A day in the life Empowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud. You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers. Working backwards from the customer, you will define opportunities and understand associated business and technical risks that are strategic to the customer's cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other. You will influence technical stakeholders, partner with cross-functional teams and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer. You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment. You will serve as the customer's cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use. Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the 6 months of employment. This position may require 10%- 15% travel dependent on geo and time of year. This position requires that the candidate selected be a U.S. citizen, must currently possess and maintain an active TS/SCI security clearance with polygraph. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Bachelor's degree in science, technology, engineering, math, business or equivalent - Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- PMP certification, or SCRUM/Agile, SAFe certification - Experience implementing cloud services including migrations and modernization projects or similar Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.