Customer Service Supervisor Jobs in Barrington, IL

Vista Trans Holding Inc. is a leading asset-based carrier located in Lake in the Hills, IL. With a robust fleet of 450 power units, we specialize in a range of transportation services, including Full Truckload, Less than a Truckload, dry, temperature-control, hazmat, and over-dimensional freight. At Vista Trans Holding Inc., we are committed to delivering exceptional service and innovative solutions to meet the diverse needs of our clients. Our team of experienced professionals and state-of-the-art equipment ensure the highest standards of safety, efficiency, and reliability in every shipment we handle. Job Summary: The ideal candidate will play a crucial role in acquiring, servicing, and retaining clients for Vista Trans Holding Inc. This position is integral to our growth strategy and requires a proactive individual with a passion for sales and a deep understanding of the logistics industry. In this position, a person reports on a weekly basis to the Director of Commercial Strategy and Sales and CEO. Key Responsibilities: Develop and manage customer base, pursue and secure business for heavy haul fleet; Acquire customers for Vista Trans Holding focusing on specific lanes, commodities, new markets, contract opportunities, and specialized equipment; Establish integrated solutions to meet customers' needs, requirements, and satisfaction; Present and negotiate the rate with the customers/carriers; Provide a “cradle to grave” service to key accounts. Required qualifications: Transferable portfolio of active customers; 2+ years of proven experience in logistics, and freight sales. Strong communication and negotiation skills. Ability to build and maintain strong client relationships. Excellent problem-solving and analytical abilities. A bachelor`s degree in business administration, marketing, logistics, supply chain management, or a related field will be considered an advantage. Compensation and benefits: Competitive base pay with performance-based commissions. Opportunities for professional growth and development. Work Conditions: Hybrid/On-site 1099 contract. Equal Opportunity Statement: Vista Trans Holding Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Contact Information: For any inquiries about this position, please contact Tetiana at *******************************.

"Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking & Customer Success - Data Analytics - Helpdesk/Desktop Support - Project Management Support - Business Fundamentals - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year." PandoLogic. Category:General, Location:Chicago, IL-60608

UPTIVE, an innovative and advanced provider of Industry 4.0-related quick-turn custom manufacturing services with a comprehensive suite of both additive and traditional manufacturing technologies, is actively seeking a Manager of Customer Service & Account Management at UPTIVE's HQ in Libertyville, IL. As the Manager of Customer Service & Account Management, you will lead a team of on-site and remote Customer Service Account Managers to ensure our valued customers receive seamless experience throughout all stages of the customer journey by acting as an ambassador for UPTIVE's differentiated service model. The Manager of Customer Service & Account Management will work closely with the Director of Sales Operations and other functional leaders, as well as commercial leaders across the platform, to design and execute a best-in-class customer support and development strategy that fosters customer relationships, enhances satisfaction, and drives business growth. The ideal candidate will possess strong communication skills, leadership capabilities, keen attention to detail, and the ability to work efficiently in a fast-paced environment. This person should be solution-oriented and eager to learn a complex business. Responsibilities: · Lead a team of on-site and remote Customer Service Account Managers to provide proactive and exceptional customer service for UPTIVE customers. · Manage day-to-day operations and all escalated matters, in partnership with the Sr. Customer Service Account Managers, for the Customer Service Account Management team. · Lead, coach and develop Customer Service Account Managers on an ongoing basis to ensure that all employees succeed in meeting individual performance and development goals. · Partner with executive leadership to implement standard operating procedures and continuous process improvement for customer service operations. · Assist customers with escalated inquiries regarding product and service, ensuring a high level of satisfaction and resolution. · Communicate effectively with team members and customers to resolve issues promptly. · Collaborate with executive leadership, sales, and/or other departments to resolve ongoing customer issues, streamline customer processes and improve overall efficiency. · Develop, participate in, and lead training sessions to enhance product and process knowledge and service skills. · Model and provide outstanding customer support via phone, email, and occasional in-person meetings. · Resolve customer conflicts and handle escalation procedures, as needed. · Record, log, and track all customer service-related data for accurate reporting in UPTIVE ERP and CRM systems. · Deliver weekly, data-driven reports to department and executive leadership teams. · Other duties as assigned. Qualifications: · Education: Bachelor's degree in business, engineering, manufacturing, or related field (preferred). · Minimum of 1 years' experience in rapid manufacturing or a similar sector. · Minimum of 5 years' experience in customer relationship management / customer service. · Minimum of 3 years' experience in a team leadership and/or development role. · Familiarity with additive and traditional manufacturing processes, industry norms, techniques, and best practices. · Attention to detail and ability to manage multiple customers simultaneously. · Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment.

We are seeking a Service Contracts Coordinator to support service contract onboarding, renewals, installations, and customer escalations. This is a long-term assignment, offering the opportunity to contribute to key operational goals and customer satisfaction. Responsibilities: Predict revenue, manage costs, and maintain customer satisfaction Execute service agreements, installations, repairs, and system upgrades Work closely with Customer Service Managers and Project Managers to resolve issues and implement corrective actions Assist partners and vendors with payment and billing concerns Identify and implement improvements to processes and service quality Support resolution of customer escalations Manage contract loading, renewals, and change requests in coordination with the Service Contracts and Subscription Orders team Execute contract documents and obtain customer purchase orders Manage the renewal process for service agreements, including customer inventory updates and vendor pricing changes Close installation agreements and manage contract changes Participate in revenue forecasting for agreements and installations Key contributions in the first 90-120 days: Reduce service agreement backlog Process install base renewal orders Manage installation agreements efficiently Requirements: Associate degree and 1-3 years of experience in customer service, support, sales support, or account management Basic financial knowledge Strong oral and written communication skills Proficient in Microsoft Office and Google Suite (especially Excel) Experience using Salesforce Strong relationship management skills Customer-focused approach and ability to work with cross-functional teams

About Us: Amata is a Full-Service Administrative Solution for Legal Professionals. We are a fractional support services company providing professional service firms with flexible staffing solutions and alternative office options. Our promise is to strengthen business operations through structure, people, and services. Our vision is to support more law firms with flexible office and staffing options than any organization in the world. Ideal candidates possess the following skills: Communication Skills: Strong verbal and written communication skills with the ability to interact effectively with customers and team members. Organizational Skills: The ability to manage multiple tasks, prioritize responsibilities, and keep the office running smoothly. Problem-Solving Skills: Use critical thinking skills to promptly and creatively address customer issues, ensuring their satisfaction. Empathy and Interpersonal Skills: Understanding customer needs and fostering positive relationships to enhance the customer experience. Analytical Skills: Ability to interpret data and feedback to make informed decisions about improving customer experiences. Leadership and Team Management: Skill in leading and motivating a team to deliver high-quality customer service. Time Management: Effectively manage time to ensure tasks are completed efficiently and deadlines are met. Adaptability: Being flexible and open to change, especially in fast-paced environments. Attention to Detail: Ensuring that all aspects of customer interactions meet high standards. Quick Study: The ability to learn quickly and work independently while knowing when to collaborate. Responsibilities: Office Management: Coordinating administrative functions, managing office resources, and supervising staff to ensure smooth operations. Revenue Generation: Assist with increasing and maintaining support services revenue. Customer Service: Developing and implementing customer service protocols, addressing customer inquiries and concerns, and ensuring customer needs are met to foster satisfaction and loyalty. Team Leadership: Leading and managing a team, providing training, support, and guidance to ensure employees are equipped to deliver excellent customer service. Feedback and Improvement: Gather customer feedback, analyze it, and work with the team to implement improvements based on this feedback to enhance the overall customer experience. Collaboration: Work with other departments to align customer service goals with company objectives and ensure a cohesive approach to customer satisfaction. Requirements: Bachelor's Degree Minimum of 2 years of related management experience High-level knowledge of Microsoft Office software and applications Possess an Illinois Notary Public certificate or be willing to obtain one within 6 months of hire date

Job Title: Customer Service Associate Hire Type: Long-term Contract, Onsite Target Pay Range: $23.00 - $24.00/hour (W2, with full employee benefits) Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S. As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan. Job Summary: The Customer Service Associate provides support to internal and external customers by processing orders for medical-related products, handling inquiries via phone, chat, and email, and ensuring customer satisfaction. This role answers product and billing questions, updates internal resources, and manages account-related tasks such as returns, credits, and complaints. Job Duties: Handle inbound calls, chats, and emails professionally and efficiently. Process orders, returns, account inquiries, and shipment tracking. Maintain and update FAQs, product information, and shared files. Resolve customer issues related to billing, product quality, and service. Support sales initiatives by promoting products and ensuring customer retention. Collaborate with internal teams to enhance customer service processes. Qualifications: High school diploma required; college coursework preferred. 5+ years in a contact center or relevant customer service role. Strong data entry, order processing, and Microsoft Office skills. Experience with AS400/PRMS, Microsoft Dynamics, and ERP systems preferred. Familiarity with EDI and contact center software, like Five9, is a plus.

Operations Manager /Customer Service Manager Metals/International Conglomerate Chicago, Ilinois Location-Hybrid $85000-100,000 + Bonus/Great Benefits! This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent's own business transactions. POSITION RESPONSIBILITIES Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member's performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members. Develops and implements strategic plans to improve customer service and accommodate corporate goals. Monitors work and deliverables of the group and deals with issues as needed. Ensures that work is performed and completed in an efficient and timely manner and meets customer needs and corporate quality standards. Provides input and makes decisions on issues related to standards. Prepares or oversees preparation and presents periodic reports on inventory positions, inventory turns, recent shipment trends, business trends, service trends, system needs, inventory reconciliation updates. Assists Sales Administration staff with maintaining relationships. Investigates and assists in resolving customer complaints and issues. Assigns accounts to Sales Administration staff based on forecasted customer business activity and monitors staff workload - adjusting as necessary. Keeps abreast of all trends, new products and general economic conditions in the industry. May be responsible for researching a price structure which requires analyzing production and transportation costs in relation to the selling price. Assures completion of all documentation in accordance with SOP's and compliance requirements. Participates in projects as needed. REQUIRED SKILLS/COMPETENCIES: Knowledge Areas: Ability to organize, assign, schedule, manage and report on the work of the group Strong customer service orientation Ability to understand basic accounting principles Ability to document the functions, policies, workflows and standards of the group Ability to deal effectively with people in various job capacities Strong managerial skills (experience or aptitude for) Excellent problem-solving and communication skills Excellent project coordination skills, ability to manage multiple projects simultaneously Technical / Communication Skills: Bachelor's degree or equivalent experience Strong knowledge of computer software applications Microsoft Windows & Office suite - Excel, Word, and Outlook Excellent written, oral communication and organizational skills required Excellent project coordination, organization and leadership skills Strong communication and technical skills Team oriented and self starter Must be able to manage multiple projects under time constraints Experience with a top-tier multi-national trade services organization Experience: Minimum five (5) years' experience or a combination of training and experience which indicates the ability to do the job Experience in corporate databases Experience in SAP environment preferable

As the Customer Service Manager you will lead a team dedicated to delivering exceptional service to customers and retail partners. You will ensure high customer satisfaction by managing Service Level Agreements and driving initiatives to improve the customer experience, collaborating across departments for smooth order-to-delivery processes! Responsibilities: Lead, coach, and develop a customer service team to provide outstanding service aligned with company standards Ensure timely, empathetic, and knowledgeable responses to customer inquiries. Resolve complex customer issues related to products, orders, or shipping with a focus on satisfaction. Develop and enforce SLAs for response times, issue resolution, and service quality. Monitor SLA compliance and address performance gaps to maintain efficiency. Collaborate with senior leadership to refine SLAs based on business goals. Work with fulfillment and logistics teams to ensure timely and accurate order processing and delivery. Identify operational improvements to enhance service delivery and customer satisfaction. Qualifications: Bachelor's degree preferred 4+ years in customer service, with at least 1 year in a leadership role. Proven success in establishing and managing SLAs. Leadership experience in motivating a customer-focused team. Analytical skills to identify trends and improve processes. Proficient with ERP systems, customer service software, and Microsoft Office Suite.

Acara Solutions is looking for a Customer Account Manager for one of our Aviation Manufacturing Clients in Addison, IL. Office hours: Monday-Friday (8am-4:30pm) Salary Range 90K-110K This position is not a manager of people, you will manage the customer accounts so there are no direct reports. This is more of a communication role to update customers on production schedule and backlog. At the same time, reporting various requests internally. Summary: Reporting to the Sales Manager, the Customer Account Manager is a key member of the Customer Support Team (CST) who will support all products. Responsible for managing multiple customer accounts and for all functions of key customer accounts as it relates to the base business including bookings, pricing, and customer communication. The Customer Account Manager is the voice of the customer working with Operations to ensure key objectives are achieved. Essential Duties and Responsibilities include the following. Other duties may be assigned. Support the customer's account and relationship Collaborates with the Sales Manager and departments in meeting contractual commitments, production schedules and in resolving problems Review and confirm customer contractual and PO requirements Work with and provide guidance to the CA and SE assigned to the customer Monitor, contest, and improve customer account scorecard data Assist the Sales Manager on preparing bookings forecast and plan As a member of the Customer Support Team (CST) works as part of a team to address all product line issues including production, engineering, delivery, sales, and quality Prepare quotes and pricing for submittal to the Sales Manager Lead customer OOR discussions to ensure accurate and timely information is provided to the customer Support/lead customer visits both onsite and externally as requested Required Skills / Qualifications: Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; five (5+) years related experience and/or training; or equivalent combination of education and experience.

Seeking energetic & self-motivated individuals to serve as a District Executive. This is a sales & management career opportunity that demands growth in all areas - recruiting youth, raising sustainable finances and working with top community leaders. Today's professional Scouters are diverse men and women sharing a dynamic career offering independence, achievement, and stability. This is work that makes a difference... work that calls one to continual learning and challenge... work that offers solid compensation, benefits, and advancement. Compensation and Benefits The Rainbow Council of the Boy Scouts of America offers team members a competitive package of benefits. The benefits offered are among the best in the nonprofit sector. The package includes major medical, dental, vision, and prescription coverage in addition to long-term disability, accident, and life insurance, and retirement plans. The starting salary for a District Executive is $40,000. Annual salary adjustments are based on an individual's contributions and overall performance. An allowance for both vehicle and mobile phone is provided. Training Comprehensive professional training opportunities are provided during the first three years of tenure. Annual training and development opportunities continue throughout the career. Qualifications for Employment Do you have the background needed for a career as a Scouting professional? To succeed, our team members must multi-task and combine many skills to complete the job. The basic qualifications are: Bachelor's degree from an accredited college or university United States citizenship or declared intention to become a U.S. citizen Adult - 21 years of age People-oriented, having the ability to work well with adult volunteers, community and business leaders, and representatives of other organizations Sales and marketing Able to work varied hours when necessary to achieve positive objectives / willing to work evenings and 1 - 2 weekends per month Must live in the geographical territory that you serve Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) Believe in the Boy Scouts of America and willing to subscribe to its principles and standards Eligible to receive a professional Scouting commission - a criminal background will be performed Bilingual skills are a plus! Benefits: 403(b) matching Dental Insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Hybrid - Chicago, IL Our client is a financial planning, investment advisory, estate planning, and tax planning and execution entity - this unique combination of in-house, comprehensive services has led them to ranking in the top 30 advisories in the US, with over $20B AUM and growing. They have opened a VP/SVP Client Growth Strategy position to contribute and lead the growth and value creation of their tax advisory division. This includes creating processes, oversee the growth of our tax business, and support our Advisors with tools and resources to better support our clients. The Team Lead, Private Client Services will lead a team of Associates while promoting best practices, evaluating performance, offering feedback, and demonstrating the desired skills and work ethic. Duties and Responsibilities: Responsible for management and oversight of Private Client Services Associates in a particular market. Organizes and leads team meetings as needed and holds weekly 1:1 meetings. Distributes information to team members from management and collects feedback to share with the Market Leader, Wealth Managers, and Advisors Reinforces firm's processes and procedures and promotes a culture of innovation, process improvement and looks for ways to optimize and create efficiencies Cultivate and enhance new and existing relationships with active communication with clients, processing client requests, and resolving inquiries. Help prepare for client meetings by collecting financial information, completing various financial analysis, and creating presentation materials for meetings. Liaise with custodian partners and internal departments. Support the team's overall strategy by preparing regular or ad hoc reports, marketing, and other materials for client meetings. Requirements Bachelor's degree 5+ years of professional experience in finance or wealth planning; a minimum of 2 years leading a team Possess leadership traits with superior verbal and written communication skills Ability to organize, prioritize, manage multiple tasks including effective communication with the team Experience with Excel/Word/Outlook/Salesforce/PowerPoint, with an emphasis on Excel Strong attention to detail Ability to adapt to a rapidly changing and fast paced business environment

Mauser is one of the largest manufacturers of rigid metal and plastic containers in North America. Our diverse products and broad geographic reach have made us a market leader in the general line packaging industry. Mauser offers comprehensive packaging for a wide variety of applications. Mauser is an Equal Opportunity Employer of minorities/females/vets/disability. Customer Service Trainer assists the Director of Customer Service with designing and delivering training programs for customer service staff including new hires and existing team members. Working with the Customer Service Managers, the Customer Service Trainer will track employee performance to assess training effectiveness and ongoing needs. They will ensure all Customer Service Representatives understand and grasp the required concepts comprehensively. The Customer Service Trainer will create and implement a Training Roadmap for the Customer Service team and other support departments. They will help contribute to the continuous learning culture at Mauser Packaging Solutions. Responsibilities: Design and create training and development curriculum for the Customer Service team and other support departments. Develop educational material, develop and maintain documents for customer service processes, assist in preparing appropriate development plans for same. Lead on-the-job coaching, facilitate in organizing and providing training sessions (live and virtual) for new and existing CSRs, developing appropriate objectives and ensuring achievement. Create and conduct surveys to assess and address training gaps. Audit available data to ensure departmental accuracy. Support continuous activities to achieve goals. Review and addresses customer service reporting opportunities within the department and with Customer Service Managers. Develop and maintain Mauser's ‘library' of training material and documentation Requirements: 2+ years' experience in designing, implementing and delivering effective training programs. 2+ years' experience in conducting root cause analysis investigations 2+ years' experience training others to new processes or procedural updates Demonstrated proficiency in Microsoft Office applications (Excel, Word), Outlook, and learning management systems (LMS); Experience with Enterprise Resource Planning (ERP) and Reporting systems Professional verbal and written communication; strong listening skills Possess proven leadership experience and ability to motivate employees and create a positive team environment Strong customer service advocacy, positive nature and must enjoy working with people Associate or Bachelor's Degree preferred but not required Some Travel required 10 - 25%

JOIN AN INDUSTRY LEADER! Quality First & Green Always. Sloan is the world's leading manufacturer of commercial plumbing systems and has been in operation since 1906. We are at the forefront of the green building movement and provide sustainable restroom solutions. We manufacture water- efficient products including flush valves, electronic faucets, soap dispensing and sink systems along with vitreous china fixtures for commercial, industrial and institutional markets worldwide. About the Role: Sloan has a great opportunity for a Customer Service Representative in our Franklin Park, IL headquarters reporting to our Customer Support Manager. The Customer Service Representative will be responsible for handling inquiries, resolving issues and offering product and service information. This role serves as the first point of contact for customers where you'll deliver high quality support ensuring customer satisfaction and retention. This role is hybrid, working three days in the office and two days from home after a training period. Read more to see if this amazing job opportunity is for you: What you'll do: Respond to internal and external customers with information that includes order status, order expedites and changes, pricing, product availability and lead-times, replacements, returns and shortages. Enter and review customer purchase orders and provide customers with feedback on any discrepancies related to pricing, quantity, or obsolete material.. You'll become familiar with the company's products and policies in order to recommend alternatives and solutions to product issues You'll become knowledgeable of competitive products and research online and through other sources for additional competitive information. Work cross-functionally with resources inside and outside of Sloan, anticipating customer's needs and providing solutions. What we are looking for: High School Diploma or GED 1+ Years Relevant Experience in Customer Support Basic project management skills and excellent organizational skills. Excellent customer service skills. Experience fwith Microsoft Office Suite including Word and Excel. Proven ability to develop and maintain positive working relationships in a demanding work environment, with co-workers, supervisors and customers. Why you'll love working here: Inclusive Culture: YOU Belong at Sloan! At Sloan, we are committed to fostering an inclusive and diverse workplace where diverse backgrounds and perspectives are embraced and celebrated. We proudly offer equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, age, genetic information, marital status, political affiliation, veteran status, or any other characteristic protected by law. Growth Opportunities: We invest in our employees' professional development with ongoing training and career advancement opportunities. Innovative Projects: Be part of exciting projects that push the boundaries of technology and have make a real difference in the world. Compensation: The compensation range for this U.S.-based position is $50,700 - $60,000 annually. This position is eligible to participate in the company incentive plan. The terms and conditions of the company incentive plan will be provided to plan participants on an annual basis. Our compensation range reflects our good faith estimate of what an ideal candidate can expect, but final agreed upon compensation will always be based on the individual candidate's experience, skills, qualifications, and other job-related or market factors that may prove relevant during the hiring process. Benefits: Comprehensive Health Coverage: Medical (including prescription coverage), Dental, and Vision Insurance, effective the first of the month following your hire date. Health Savings Account (HSA ): With company contributions for most medical plan options. Financial Security : Basic Life, Basic Accidental Death and Dismemberment, Short-term Disability, Long-term Disability, and Accident Insurance. Additional Protection: Optional Life, Critical Illness, Hospital Indemnity, Legal, Pet Insurance, and Identity Theft Protection. Convenient Commuter Benefits : Save on your daily commute. Flexible Spending Accounts : Dependent Care FSA to help manage your expenses. Wellness Support: Employee Assistance Plan and Wellness Programs to keep you healthy and happy. Retirement Savings : 401(k) Retirement Savings Plan with a company match and immediate vesting. Generous Time Off: Paid Holidays, Volunteer Time Off, Paid Time Off, Sick Leave, Military Leave, Parental Leave, Bereavement Leave, and other paid or unpaid state/local leaves where required. Work-Life Balance: Hybrid Work Program to support your flexibility. Employee Referral Program : Earn rewards for referring great talent. Professional Development: Tuition Reimbursement Program to help you grow your skills. Community and Networking: Join our Employee Business Groups and connect with colleagues. We Are Proud Partners with the Chicago Cubs: We are a Legacy Partner of the Chicago Cubs and we are proud to be the organization's official water efficiency partner! Through this relationship, which includes the naming rights to Sloan Park, the Cubs' Spring Training facility in Mesa, Arizona, we have had the opportunity to promote our brand and continue our water conservation efforts in the city of Chicago and around the world. JOIN AN INDUSTRY LEADER! For additional company information please visit our website at ************** We Are An Equal Opportunity Employer.

Your job will be helping our wonderful clients and supporting your awesome teammates. This is an entry-level role located in Jewelers Row downtown Chicago. We're a small and nimble shop and require someone with a lot of energy who can delight clients, stay organized, and pitch in where needed. The right person will be friendly, organized, responsible, resourceful, and excited to learn. This is a great opportunity for someone who wants to gain valuable experience in business, and even better if you're interested in the jewelry industry! This is an hourly role. We are looking for a commitment of 5 days per week including Saturdays. DUTIES Greet clients in person and over the phone Respond to client leads via email Schedule appointments/manage the client calendar Invoice client orders and enter vendor bills Track / enter inventory Set up and break down the showroom Help manage supplies and shipping Make sure the store is clean and stocked Help with client communications and marketing as needed Learn to assess and accept client repair and custom projects Perform other regular retail tasks and data entry as needed Software you'll be using (we can train, be ready to learn!): Quickbooks, Google Docs, Google Sheets, plus scheduling and inventory programs. REQUIREMENTS To succeed in this role, you: Have a great attitude Enjoy working with people and communicating via phone, email and in-person Can handle the details Are friendly and helpful Have some customer service experience Are OK completing a basic background check Having an interest in jewelry a big plus! HOW TO APPLY Please submit a resume and cover letter or note about why you're interested in working with us. See above. If you've read this far, then you must be interested and we can't wait to hear from you! So please submit a resume and cover letter or note about why you're interested in working with us. Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Retirement plan Schedule: 5 Days, including Saturday

Our client, a dynamic and growing RIA firm, seeks a versatile IT/CRM/Project Manager to drive technology initiatives and streamline operations. This role is crucial in managing CRM systems, overseeing IT projects, and ensuring efficient project delivery within a fast-paced environment. Responsibilities: CRM Management: Administer and optimize the company's CRM system (e.g., Tamarac, Dynamics365, Redtail), ensuring data integrity and user adoption. Develop and implement CRM workflows, reports, and dashboards to support sales, marketing, and client service teams. Provide user training and support for the CRM system. Identify and mitigate project risks and issues, ensuring timely and successful project delivery. General IT Support: Provide first-line and second-line IT support to end-users, troubleshooting hardware and software issues. Manage IT inventory and ensure proper maintenance of IT equipment. Assist in developing and implementing IT policies and procedures. Stakeholder Communication: Act as a liaison between IT and business stakeholders, ensuring clear communication and alignment. Provide regular project updates and reports to management. Work with compliance teams to ensure all IT practices are within regulatory guidelines.

We're seeking a dynamic Fire Protection Department Manager in the Chicagoland Area to lead the overall team and cultivate exceptional customer experiences. In this role, you'll be instrumental in building lasting client relationships, from initial contact to deal closure, ensuring customer satisfaction and repeat business. If you're driven to grow and develop professionally, this is your chance to make a significant impact. Responsibilities: Provide day-to-day oversight and mentorship to a team of sales professionals, conducting regular performance reviews and providing constructive feedback. Identify high-potential individuals within the team and develop personalized training plans to cultivate their leadership skills. Foster a collaborative and inclusive team environment, ensuring alignment with the company's strategic goals and promoting a shared vision of success. Analyze market trends and competitor activities to develop innovative sales strategies and action plans. Establish clear and measurable sales targets for the team, tracking progress and implementing corrective actions as needed. Utilize CRM systems and other sales tools to monitor sales performance, identify opportunities, and optimize sales processes. Conduct thorough reviews of architectural drawings and blueprints to ensure accurate system design and compliance with codes. Organize and conduct site visits to assess project requirements and identify potential challenges. Collaborate with engineering and installation teams to develop detailed system layouts and ensure seamless project execution. Develop and implement strategies to enhance customer satisfaction and loyalty, including proactive communication and problem-solving. Establish and maintain strong relationships with key clients, acting as a trusted advisor and addressing their needs effectively. Gather customer feedback and utilize it to improve team performance and customer service. Lead the development of comprehensive fire alarm contract proposals, including detailed cost estimations and technical specifications. Conduct compelling presentations to potential clients, effectively communicating the value proposition and addressing their concerns. Negotiate contract terms and conditions, ensuring mutually beneficial agreements and securing successful deal closures. Qualifications: High School Diploma or equivalent required. Proven sales management experience within the alarm industry, with a successful track record of team development, client relationship management, and securing fire alarm contracts and repeat business. Demonstrated ability to lead sales teams to successful contract closure through effective negotiation. Comprehensive knowledge of the alarm industry and its supporting infrastructure. Self-motivated and goal-oriented, with a strong customer focus and proven leadership capabilities. Excellent verbal and written communication skills, capable of presenting effectively to diverse audiences. If this role is of interest please reach out to ********************************* for a confidential call or apply directly via the link above.

Job Title: Filing Team Lead, Regulatory Compliance Services Office Schedule: Hybrid, 3 days in-office Department: Regulatory Compliance Services Supervisor: Manager, Regulatory Compliance Services Who We Are: Old Republic International Corporation (ORI), which traces its beginning to 1923, is a Fortune 500 company and one of the nation's 50 largest shareholder-owned insurance organizations. Our subsidiaries actively market, underwrite and provide risk management services for a wide variety of coverages, mostly in the general and title insurance fields. Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders, shareholders and other important stakeholders place in us. Position Overview: The Regulatory Compliance Filing Team Lead will oversee and manage a team responsible for ensuring compliance with state filing requirements and regulatory standards. This role involves supervising the filing process, delegating tasks, conducting quality reviews, and ensuring timely submission of required filings. The Team Lead will work closely with internal and external stakeholders, monitor regulatory changes, and support team development through guidance and training. The position will report directly to the regulatory filing functional manager. Essential Job Functions: Team Leadership & Supervision: Lead, supervise, and mentor a team of regulatory compliance analysts, ensuring effective delegation and timely completion of filing tasks. Provide training and ongoing support to team members, ensuring adherence to compliance standards and best practices. Monitor team performance, offer feedback, and implement strategies for continuous improvement. Foster a collaborative team environment that promotes open communication and problem-solving. Regulatory Filing Management: Oversee the preparation and submission of rate, rule, and form filings to regulatory authorities, ensuring compliance with state-specific requirements and internal standards. Review and approve all filings before submission to ensure accuracy and completeness. Track filing statuses and ensure timely responses to inquiries from regulatory bodies. Manage DOI filing objections and communicate necessary responses to the team and stakeholders. Collaboration & Communication: Serve as the main point of contact for regulatory bodies, ensuring clear communication and professional relationships. Collaborate with internal teams to address filing-related matters promptly and accurately. Provide regular updates to management on filing statuses, challenges, and resolutions. Process Improvement & Team Development: Identify and implement improvements to filing processes and workflows to enhance team productivity. Provide training sessions on regulatory requirements and filing procedures to support continuous team development. Adjust team assignments as needed to ensure optimal results. Qualifications: Bachelor's degree or equivalent experience in business, legal, or a related field. A minimum of two (2) years of experience in State Filing analysis or three (3) years in commercial multi-line filings, with at least one year in a supervisory role. Strong understanding of regulatory compliance requirements and filing procedures. Proficiency with SERFF (System for Electronic Rate and Form Filing) and other relevant software tools. Excellent leadership, organizational, and time-management skills. Strong communication skills, both written and verbal, with the ability to liaise effectively with internal teams, regulatory authorities, and external stakeholders. Ability to manage multiple priorities while ensuring compliance with deadlines and standards. ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Client Relationship Team Lead - Itasca, IL $60,000 - $68,000/annually plus benefits Established in 1945, we are a family-owned company that has grown into one of the largest manufacturing and distribution centers in the food industry. For nearly eight decades, we have built a reputation for quality, reliability, and innovation, supplying top-tier food products to customers nationwide. While we have expanded significantly, we remain committed to the family values and customer-first approach that have driven our success. Our team is the heart of our business, and we pride ourselves on fostering a collaborative, growth-oriented environment where employees can thrive and make a meaningful impact. We are looking for a Client Relationships Team Lead to oversee a team of three and ensure our customers receive top-notch service. In this role, you will be the main point of contact for key clients, helping to manage orders, address concerns, and build long-term relationships. You will also provide guidance and support to your team, ensuring smooth day-to-day operations while working closely with other departments to improve processes. This position is perfect for someone who enjoys leading a team, solving problems, and delivering excellent customer service in a fast-paced environment. Key Responsibilities: Lead and support a team of three customer service professionals, providing guidance and ensuring efficient workflow. Serve as the primary point of contact for key client accounts, addressing inquiries and resolving issues promptly. Manage customer orders from entry through fulfillment, ensuring accuracy and timely delivery. Monitor and maintain customer satisfaction, ensuring consistent communication and proactive issue resolution. Coordinate with internal teams, such as sales, production, and logistics, to ensure smooth operations and high service standards. Provide mentorship and assistance to team members, helping them improve customer service skills and knowledge of internal processes. Track and report on team performance and customer feedback to identify areas for improvement. Qualifications: 2+ years of experience in customer service, account management or related field. Leadership experience in managing small teams or mentoring others preferred. Ability to multitask and prioritize in a fast-paced environment. Proficiency in Microsoft Office (Excel, Outlook, Word), SAP, and Salesforce preferred. A customer-focused mindset, with problem-solving skills and a proactive approach to addressing client needs. Detail-oriented and organized, with the ability to manage multiple client accounts effectively. Corporate Resources/CRT (on behalf of our client) has been hired to source a full-time, permanent Client Relationship Team Lead.

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at **************** . Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. Assists the Store Team Leader in creating and supporting a customer first store culture. Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ . With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. Open and close the store a minimum of two days per week. Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Assist customers in self-checkout process at multiple register terminals simultaneously. Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) Ability to develop and maintain organization and to attend to detail. Ability to solve problems and deal with a variety of situations. Ability to interface with store associates, suppliers and customers in a respectful and effective manner. Strong product inventory knowledge and creative merchandising abilities. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a specialty retail environment preferred. Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Fast-paced environment; moderate noise level. Exposure to strong scents and fragrances Occasionally exposed to outside weather conditions. Occasionally exposed to wet floor surfaces. Occasionally exposed to household and industrial cleaning solutions. Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.