Customer Account Manager
Customer Service Supervisor Job 45 miles from Athens
What is a Customer Account Manager (CAM)?
At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity.
Key Duties and Responsibilities
Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
Implement new Commercial Sales programs, as well as support current programs
Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc.
Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
Essential Job Skills Necessary for Success as a CAM
Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals
Use Microsoft software effectively (Word, Excel required - PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Think strategically, analyze issues and options, and effectively manage and facilitate change
Ability to work an assortment of days, evenings, and weekends as needed
Ability to travel overnight occasionally
Prior Experiences that Set a CAM up for Success
Proven sales track record with 3-5 years related selling experience.
Education
High School diploma or general education degree (GED)
Associate's degree or equivalent from a two-year college or technical school preferred
Certificates, Licenses, Registrations
Must have a valid driver's license and be fleet safety certified.
ASE certification preferred, but not required
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100
pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
Customer Service Specialist
Customer Service Supervisor Job 45 miles from Athens
About the Company:
Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials.
Role Description
Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. This role will be responsible for supporting our customers with urgent product related questions. You must be well-versed in answering questions and troubleshooting. This role will report directly to the VP of Customer Success.
Your role:
Provide best-in-class ongoing support to existing customers and resolving issues in a timely manner
Answer inbound calls, respond to emails and tickets within the service level agreements
Work closely with other internal teams to understand the product and serve our customers well
Work closely with the Customer Success Managers to ensure cohesive communication with our customers
Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time
Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application
Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application
Qualifications
Hours for this role will be Monday-Friday, full time 40 hours a week with a 9:00am- 6:00pm schedule, in-office in Chattanooga
Prior Experience working in a customer service or support team for a software company is preferred
Exceptional verbal and written communication skills
Experience with Intercom is a plus
Technical aptitude and analytical problem solving skills
Familiarity with tools such as Active Admin for Ruby on Rails is a plus
Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere
Transportation and logistics background is highly preferred
Customer Experience Lead-Hamilton Place
Customer Service Supervisor Job 45 miles from Athens
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
Click here for benefit details related to this position.
Minimum Salary: $16.25
Maximum Salary: $20.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred
* Experience directing other individuals in the performance of their job duties preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Medical Customer Service
Customer Service Supervisor Job 45 miles from Athens
Medical Customer service needs 2 years experience in a customer service support
Medical Customer service requires:
Medicare knowledge / experience,
Customer Service experience
Medical office experience a plus
Ă˜ Must be able to work in an independent and creative manner. Ă˜ Self-motivated and able to manage multiple tasks and set priorities. Ă˜ Effective time management skills Ă˜ Excellent oral and written communication skills Ă˜ Strong interpersonal and organizational skills Knowledge in Medical terminology
Medical Customer service duties:
Ă˜ Supports area clinical team and serves as a proactive resource for members related to disease prevention and benefit education. Ă˜ Conduct educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. Ă˜ Reach out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.Manage system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention
Supervisor, Customer Services
Customer Service Supervisor Job 45 miles from Athens
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#Envoyoversight
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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Customer Service - Self Storage Manager
Customer Service Supervisor Job 45 miles from Athens
** **Public Storage** is the self-storage industry leader and we are **Hiring Now!** **Earn $13.50 Per Hour** **Our Benefits** Total Rewards package available to our team: + We work **Flexible and Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ Our Property Managers have the opportunity to earn performance-based **bonuses** !
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0080
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Customer Service
Customer Service Supervisor Job 45 miles from Athens
Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Greet customers and make them feel at home
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift.
Assist in home deliveries as needed using company vehicle. Safe driving record is required.
Qualifications
Responsible and proven ability to maintain scheduling commitments
Good communication skills with customers
Is a high school graduate or the equivalent.
Enjoys working with animals and people.
Works well with other pack members and management to accomplish duties.
Nooga Paws Benefits for eligible employees:
Medical
Company Sponsored 401k
Paid Time Off
Vacation and Holiday Pay
We are looking forward to hearing from you.
Customer Relations Specialist
Customer Service Supervisor Job In Athens, TN
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
• Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.
For a full list of our benefit offerings please visit ******************************************
Qualifications
• Minimum of 3 years of experience in a customer service role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment
As part of our pre-employment hiring process, background checks and drug screens are performed.
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. As a national propane industry leader with over 3,000 employees, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
For more information about our hiring process, please visit: ****************************************************
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Service Advisor
Customer Service Supervisor Job In Athens, TN
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a service advisory role
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
What We Offer
401k
Full Medical benefits
Paid Vacation
Paid Training
Unlimited Earning Potential
Service Advisor
Customer Service Supervisor Job In Athens, TN
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a service advisory role
Knowledge of automobiles
Positive attitude
High volume mentality
CSI focused
What We Offer
401k
Full Medical benefits
Paid Vacation
Paid Training
Unlimited Earning Potential
Parnership Engagement Specialist
Customer Service Supervisor Job 45 miles from Athens
pstrongspan style="color: black; font-size: 11.0pt; font-family: 'Georgia',serif;" /span/strongspan style="font-family: 'Times New Roman',serif;"/span/p pspan style="color: black; font-size: 11.0pt; font-family: 'Georgia',serif;"The Chalmers Center is on a mission to help God's people rethink poverty and respond with practical biblical principles so that all are restored to flourishing. We are seeking a highly motivated Partner Engagement Specialist to lead our efforts in connecting with churches and partnering with like-minded Christian organizations across North America and the Majority World. In this role, you will have the opportunity to develop and execute strategies that expand the reach and impact of our mission. As a primary liaison between partners and the Chalmers Center, you will work closely with a diverse range of organizations, denominations, and networks, creatively seeking out new opportunities to advance the influence of the ministry. The successful candidate will be deeply committed to our core beliefs and values, and passionate about humbly seeking partnership for the good of God's Kingdom./spanspan style="font-family: 'Times New Roman',serif;"/span/p
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lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Work with the VP of Global Strategic Partnerships to implement partnership strategies for expanding the Chalmers Center's global program reach and influence./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Identify, develop, and nurture partnerships with Christian non-profits and denominations in the US and the Majority World./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Conduct research and evaluation on potential partners to assess compatibility and alignment with Chalmers Center's vision, mission, and values./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Develop partnership proposals, negotiate terms, and establish formal agreements./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Collaborate with the Chalmers program teams to align partnership strategies and goals with organizational capacity./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Ensure a clear understanding of the overall partnership goals, objectives, and desired outcomes, and effectively communicate them to internal and external stakeholders. /span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Provide guidance and support to partners in defining and aligning the next steps to advance the partnership's strategic objectives./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Identify problems and roadblocks with partners through regularized communication and help create solutions in conjunction with program teams./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Track partnership activities, milestones, and outcomes using Salesforce./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Create processes and tools (reports, reminders, etc) for effective communication with internal and external stakeholders regarding partnership updates, progress, and challenges./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Represent the Chalmers Center at key events, conferences, and meetings, and cultivate relationships with key stakeholders./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Stay informed about industry trends, best practices, and emerging opportunities for partnership development./span/li
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lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Bachelor's degree or equivalent experience in a relevant field required./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Minimum of 3 years of experience in partnership development, preferably in the international development or non-profit sector./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Ability to work independently, take initiative in developing fruitful partner relationships, and thrive in a fast-paced, results-oriented environment./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Proven track record of successfully establishing and managing partnerships with Christian non-profits and denominations in the Majority World./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Strong understanding of the social and economic challenges faced by low-income communities in the US and the Majority World./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Excellent cross-cultural communication and relationship-building skills./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Demonstrated ability to think strategically and identify partnership opportunities aligned with organizational goals./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Exceptional negotiation and contract management skills./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Experience utilizing CRM systems, such as Salesforce, for partnership tracking and management./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Ability to coordinate complex projects with high attention to detail involving multiple stakeholders including external partners. /span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Strong leadership skills, including the ability to collaborate effectively with diverse teams and stakeholders./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Flexibility to travel domestically and internationally up to 10% per year, and meet with international partners outside of standard working hours as needed./span/li
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lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Commitment to the Vision, Mission, and Values of the Chalmers Center./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Demonstrate an unwavering commitment to the organization's statement of faith./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Play an active role in the life of a local church community./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Seek to apply the gospel to all areas of life, including interpersonal relationships./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Use a humble listening approach with both internal and external constituencies./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Act courageously to overcome obstacles and remain hopeful for people living in poverty./span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Depend on the Holy Spirit and seek God's guidance when making decisions /span/li
lispan style="font-size: 11.0pt; font-family: 'Georgia',serif;"Can thrive in a team that practices excellence, humility, hope, and unity./span/li
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Retail - FT Customer Service Manager
Customer Service Supervisor Job 42 miles from Athens
Store - KNOX-MARYVILLE, TN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Client Services Supervisor
Customer Service Supervisor Job 45 miles from Athens
About ResCare
Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and
developmental disabilities, home care for seniors, as well as
education, vocational training, and job placement for people of all
ages and skill levels. Right now, we have an exciting opportunity for
you to join our team as a Branch Manager..
Are you passionate about helping others? Don't miss this
opportunity to find career success and fulfillment while you help
people reach their highest level of independence! Apply today!
ResCare. Where Care Meets Career.
Job Description
Client Service Supervisor Responsibilities
This
position is responsible for quality service delivery to clients, and
supervising, guiding and directing staff providing those services. The
Customer Service Supervisor will monitor the selection of appropriate
staff, direct scheduling, identify problem situations and assist in
problem solving to strive for optimum outcomes.
Scheduling caregiver staff to ensure service delivery to clients
Staff files, updates and record keeping. Ensure all certifications, licenses
and other applicable documents are complete and up-to-date per local,
state and federal regulations.
Evaluate job performance of staff and provide performance reviews, corrective action or
other disciplinary/performance appraisals/counseling.
Ensure home care services are in compliance with agency philosophy, policies
and procedures, and in accordance with federal, state and local
licensing laws and regulations.
Direct staff schedules and ensure appropriate services are provided to clients.
Review each client's Plan of Care initially, and ongoing in order to adjust to any significant change.
Ensure submission of proper timekeeping and paperwork. Management of
schedule templates, processing visits and compliance checking through
Point of Care and written notes.
Will be working in 3 systems, processing payroll, and ensuring data is correct
Report client condition changes, needs or concerns to the Branch
Manager/Executive Director, clinical staff and family members as
appropriate.
Assume on call responsibility
Other duties as assigned.
Qualifications
Prior experience delivering services to the elderly and/or disabled.
Prior experience in scheduling staff is preferred
Demonstrated ability to supervise staff.
Two or more years of community service or client service experience.
Two or more years of general office and computer experience.
Excellent customer service skills.
Solid experience working with the public, presenting a friendly, professional appearance while interacting with people.
Must be able to function well with pressure, make decisions quickly and manage confidential information.
Valid drivers license and insurance.
Additional Information
In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:
Competitive pay based on experience
Medical, Dental, Vision Benefits
Suite of voluntary insurance options
401(k)
Paid Time Off
Holidays
Performance incentives
Company Discount Purchasing Program
Cell phone Service
Ford and Chrysler Automobiles
Furniture
Appliances
Staples discounts
Employee Assistance Program
Legal Assistance Program
Tuition Reimbursement
Customer Service Associate
Customer Service Supervisor Job In Athens, TN
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1577759BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 805 W MADISON AVE,ATHENS,TN,37303
**Full District Office Address:** 805 W MADISON AVE,ATHENS,TN,37303-03429-09522-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:** 09522-ATHENS TN
Customer Service
Customer Service Supervisor Job 26 miles from Athens
AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day.
We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team.
We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment!
Key Requirements:
2 years Customer Service experience required
Call Center experience preferred
Excellent communication skills verbal, written and listening
Ability to analyze customer's needs quickly and efficiently
Appliance Parts knowledge (helpful but not required)
Demonstrated competency in Windows
Strong Internet Search knowledge
Ability to thrive in a lively working environment and multi-task
The flexibility to work weekends and other varied schedules
Company Perks:
Competitive salary; annual performance bonuses
100% paid Medical/Dental/Vision benefits
Paid vacation
Paid sick time
Paid company Holiday's
Catered monthly lunch
Quarterly Themed Parties
Sunny, casual, creative office
Kitchen with coffee and pastries available
Entertainment room with ping pong table, TV and video games
AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Applicants must be able to pass a drug screening and background investigation.
Catering Services Supervisor - Tennessee Wesleyan University
Customer Service Supervisor Job In Athens, TN
Responsible for the supervision, training, and management of the food service operation. Ensure that appropriate quantities of food are prepared and served.
Job Responsibilities
Produce and maintain work schedules and may prepare production records.
Direct daily activities.
Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
Ensure that food items are stored in a safe, organized, and hazard-free environment.
Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures.
Maintain a sanitary department following health and safety codes and regulations.
Maintain accurate inventory on a weekly basis according to departmental policies and procedures.
May prepare orders as needed per vendor to ensure accurate production for location.
Must be knowledgeable in operating an efficient cost effective program.
Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Must read, write, and understand verbal instructions
Must complete a sanitation course either before or during the first year as a lead
Ability to perform basic arithmetic
Maintain emotional control under stress
Ability to resolve interpersonal situations
Strong organizational skills
Minimum Education/Certification - High School Diploma/GED
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Customer Service - Self Storage Manager
Customer Service Supervisor Job 45 miles from Athens
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $13.50 Per Hour
Our Benefits
Total Rewards package available to our team:
We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
Company paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work-related tasks
Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
Our Property Managers get to work independently at multiple locations; spending time both inside and outside
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
Ability to transport lift/move items weighing up to 35 pounds
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
REFD0080
Customer Relations Specialist
Customer Service Supervisor Job In Athens, TN
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
* Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
* Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
* Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
* Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
* Effectively manage customer account data which includes setting up new accounts and maintaining related data
Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.
For a full list of our benefit offerings please visit ******************************************
Qualifications
* Minimum of 3 years of experience in a customer service role
* Minimum of a High School diploma or GED preferred
* Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
* Ability to multi-task and prioritize assignments in a team environment
As part of our pre-employment hiring process, background checks and drug screens are performed.
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. As a national propane industry leader with over 3,000 employees, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
For more information about our hiring process, please visit: ****************************************************
Client Services Supervisor
Customer Service Supervisor Job 45 miles from Athens
About ResCare Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as
education, vocational training, and job placement for people of all
ages and skill levels. Right now, we have an exciting opportunity for
you to join our team as a Branch Manager..
Are you passionate about helping others? Don't miss this
opportunity to find career success and fulfillment while you help
people reach their highest level of independence! Apply today!
ResCare. Where Care Meets Career.
Job Description
Client Service Supervisor Responsibilities
This
position is responsible for quality service delivery to clients, and
supervising, guiding and directing staff providing those services. The
Customer Service Supervisor will monitor the selection of appropriate
staff, direct scheduling, identify problem situations and assist in
problem solving to strive for optimum outcomes.
Scheduling caregiver staff to ensure service delivery to clients
Staff files, updates and record keeping. Ensure all certifications, licenses
and other applicable documents are complete and up-to-date per local,
state and federal regulations.
Evaluate job performance of staff and provide performance reviews, corrective action or
other disciplinary/performance appraisals/counseling.
Ensure home care services are in compliance with agency philosophy, policies
and procedures, and in accordance with federal, state and local
licensing laws and regulations.
Direct staff schedules and ensure appropriate services are provided to clients.
Review each client's Plan of Care initially, and ongoing in order to adjust to any significant change.
Ensure submission of proper timekeeping and paperwork. Management of
schedule templates, processing visits and compliance checking through
Point of Care and written notes.
Will be working in 3 systems, processing payroll, and ensuring data is correct
Report client condition changes, needs or concerns to the Branch
Manager/Executive Director, clinical staff and family members as
appropriate.
Assume on call responsibility
Other duties as assigned.
Qualifications
Prior experience delivering services to the elderly and/or disabled.
Prior experience in scheduling staff is preferred
Demonstrated ability to supervise staff.
Two or more years of community service or client service experience.
Two or more years of general office and computer experience.
Excellent customer service skills.
Solid experience working with the public, presenting a friendly, professional appearance while interacting with people.
Must be able to function well with pressure, make decisions quickly and manage confidential information.
Valid drivers license and insurance.
Additional Information
In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:
Competitive pay based on experience
Medical, Dental, Vision Benefits
Suite of voluntary insurance options
401(k)
Paid Time Off
Holidays
Performance incentives
Company Discount Purchasing Program
Cell phone Service
Ford and Chrysler Automobiles
Furniture
Appliances
Staples discounts
Employee Assistance Program
Legal Assistance Program
Tuition Reimbursement
Catering Services Supervisor - UTC
Customer Service Supervisor Job 45 miles from Athens
The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.
Job Responsibilities
Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
Booking of events, selecting and costing menu items, and pricing as needed.
Assists with hiring, discipline, and performance reviews.
Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.
Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Minimum of two years operational experience in a hotel/banquet setting required.
Prior experience with booking of events preferred.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.