Customer Service Supervisor Jobs in Allison Park, PA

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. - As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. - You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. - Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. - We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: - Serve as a role-model and lead the team. - Ensure that team members are providing great customer service. - Taking ownership for the business performance of the restaurant. - Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. - Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. - Coordinating the entire operation of the restaurant during scheduled shifts. - Greeting customers and doing table visits to ensure customer satisfaction. - Recruiting, training and motivating staff. - Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. - Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. - Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience - At least 1-2 years Hospitality experience. - Food Management Certifications also a plus - Must have the “Run it Like you Own It Mentality” - Excellent organization, customer service and time management skills - Proven track record for leadership. - Passion, energy and a positive attitude - Work well under pressure and be able to work with a diverse group of people - Have a valid driver's license and reliable transportation. - Reference checks Perks for our employees: - Competitive wages - Flexible work schedules - Meal Discounts - Health Benefits - 401(k) with company match - Paid Vacation - Development opportunities Physical Standards: - Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. - Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. - Must be able to read and write to facilitate communication. - Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Fort Pitt Capital Group a division of Kovitz Wealth Management is actively looking for a Client Relationship Specialist (CRS) to join our Client Service team in Pittsburgh, PA. The CRS handles operational and administrative tasks involved with financial planning and the wealth management process. They also work directly with a financial advisor supporting that advisor's book of business. Specific Job Responsibilities Primary point person for incoming phone calls, greeting clients, mail distribution, scanning, filing and scheduling appointments Preparing materials for client and prospect meetings Supporting clients' onboarding process Updating client accounts in the CRM system Assisting with client requests for funds transfers in and out of accounts Communicate with custodians to resolve issues Skills and Experience High School Diploma or equivalent is required Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) Communication skills Attention to Detail Positive attitude Preferred Skills and Experience Experience in a Financial Services environment One (1) year of administrative or customer service representative experience Experience with Schwab Advisor Services, Fidelity WealthCentral / Wealthscape, or TD Ameritrade Institutional

As a Team Leader Pharmacy, we will look to you to develop, lead and coach a service conscious pharmacy team who will consistently build relationships with patients by exceeding their needs and providing safe, accurate and efficient patientcare to achieve optimal patient, team member and company outcomes. Job Description Experience Required: 1 to 3 years with a minimum of 1 year Pharmacy experience, including a minimum of 3 months of licensed work as a Pharmacist Experience Desired: Previous supervisory experience preferred Education Required: Bachelors Degree Certification or Licensing Required: Pharmacy; Immunization Certification and License; Valid CPR Certification; NPI Lifting Requirement: Up to 25 pounds Job Responsibilities Oversee and contribute to the safe and efficient dispensing of all patient orders by following all quality assurance policies and procedures. Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs including counseling and problem solving. Perform all the duties of a Pharmacist, including but not limited to, interpret, fill and refill prescriptions for medications/durable medical equipment, reviewing all clinical aspects of the prescription; maintaining up to date patient profiles; verifying patient receives accurate medications/durable medical equipment. Demonstrate adherence to all company, state and federal policies, laws and regulations through example and coaching. Provide an optimal team and patient experience by proper scheduling, delegation of work assignments, and efficient use of supplies and equipment. Manage inventories by tracking daily reports, overseeing physical inventory counts, and overseeing proper of medications and supplies in order to meet patient requirements and maximize profits. Work with the Supermarket team including Pharmacy District Leader, Corporate Pharmacy team, Store Leader and Regional Business Leader to ensure that maximum efficiency and profitability are achieved. Supervise, coordinate and oversee selection, training, development, performance, recognition and empowerment of staff to ensure continuous engagement of team members and improvement of department services. Maintain a neat and sterile work environment to comply with all company, local, state and federal government requirements. Review and analyze all appropriate service and business metrics and contribute to action plans to improve outcomes. Complete all required audits and paperwork Provide direct supervision, including coaching and feedback to all team members, as appropriate, following proper guidelines. Create and maintain a positive work environment for all team members. Administer immunizations and actively participate in clinical services to optimize patient and company outcomes. Assist in mentoring/training new team members in the Pharmacy Lead and execute all company initiatives and programs. Remain informed and up to date on new drugs, therapies, and developments in the pharmacy industry. Maintain professional competency and service skills. Be an advocate for positive change in the pharmacy profession to improve, advance, and expand both patient care and company performance. Continuously build professional rapport with outside partners including physicians, nurses, medical assistants, industry representatives and vendors. Perform duties of Pharmacy Technician as required. About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.RequiredPreferredJob Industries Other

Job Title: Client Services - Wealth Management We are seeking a detail-oriented and highly organized Client Services Associate to assist multiple Operations teams that support Investment Management, banking, and loan products throughout the life of an account. This role will be integral in supporting client-facing teams nationwide with cash disbursements and other essential functions. Key Responsibilities: Facilitate cash movement for Wealth Management clients across Investment Management and banking platforms. Review documentation to ensure compliance with risk and regulatory procedures. Process transactional details to support cash movement, including foreign and domestic wires, ACH, checks, and internal transfers. Build strong partnerships with client-facing staff nationwide to ensure seamless service delivery. Perform data entry and review sensitive client information across multiple systems and processes. Provide support on various operational projects as needed. Qualifications & Skills: Experience in financial services, banking, or investment management operations preferred. Strong attention to detail with excellent analytical and problem-solving skills. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Proficiency in data entry and working with financial systems. Strong communication and collaboration skills to work effectively with cross-functional teams.

Who We Are Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you! So you like what you hear but haven't worked in ‘language' before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes. That's enough about us - what about you? We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success. If this sounds like you, we would love to hear from you! We have 90 offices worldwide but this particular opportunity is based in our Pittsburgh office. We offer career development and an attractive bonus plan and social events are organized frequently. What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects. Respond to client requests for new project initiatives through our centralized technology Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team Where applicable, initiate some project specifics to set the production team /individual project up for success Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team and providing a high level of service Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables Serve as the central point of contact for and liaison between external client contact and internal production staff Set and fulfill client expectations Comply with internal regulations, processes and procedures in line with ISO standards Potentially trouble-shoot problem projects Understand and abide by individual project instructions and effectively communicate to the production team Investigate client complaints where applicable Discuss issues with clients and production staff and creatively problem solve to alleviate issues Who We Are Looking For Bachelor's degree Excellent written and verbal English communication skills Exceptional problem solving and analytical skills Customer service and/or project management experience Strong organizational skills, attention to detail, and the ability to multi-task Working knowledge of MS Office Ability to prioritize and schedule tasks and work in a team environment. Must be willing to learn new things, be open to challenges and thrive on success Where Your Career Is Going At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careers NOTjobs. Why TransPerfect For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law For more information on the TransPerfect Family of Companies, please visit our website at ********************* Compensation: $50,000 Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits

Pickering, Corts & Summerson, Inc., an award winning, multi-disciplinary engineering firm has an exciting opportunity to join our company as a Bridge Inspection Team Leader based in our Cranberry Township, PA office. This is a mid to senior level position for an individual with extensive experience in inspecting bridges and similar structures using engineering skills to determine structural soundness and compliance with NBIS, and other local, state and federal regulations. Inspections may be general in nature or may be limited to a specific area. Utilize advanced knowledge and education to perform work that is intellectual and varied in character. Consistently exercise discretion and judgment in accomplishing assigned goals. Provide full reports and recommendations to Project Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible to plan inspections and lead inspection teams. Provide training to Bridge Inspectors and Junior Bridge Inspectors. Use inspection equipment, including but not limited to; metering devices, tape measures, calipers, ladders, cameras, probing rods, etc. Inspect bridges as required for structural integrity, general safety and continued conformance to specifications and codes. Prepare inspection reports completely for final review by Project Manager. Review and interpret construction plans and blueprints for use in bridge inspections. Prepare load rating calculations for bridges based on Load Factor and Load Resistance Factor Methodologies using various DOT and Commercial Software Packages. Prepare (design) temporary and permanent repair schemes for critical deficiencies identified during inspections. Prepare recommendations for maintenance and repairs to bridges. If qualified, function as diver or a tender in performing underwater inspection of appropriate areas of the structures. What we offer in return: Medical, dental, vision and Rx coverage, with a generous employer contribution rate Employer sponsored 401(k) plan Generous paid time off policy

The Coury Firm is a privately held, multi-family office, asset management, and strategic business advisory firm focused on serving ultra-high-net-worth individuals, families, and their business interests. The Firm was founded in 1984 and is currently responsible for advising on more than $4.5 billion in client net worth. REPORTS TO The Client Service Associate will report directly to the Lead Advisor as well as to the Managing Director of Investment Operations, or their designee. POSITION SUMMARY The position of Client Service Associate for The Coury Firm's Private Wealth division (the “Firm”) is a core member of the Wealth team. The Client Service Associate will be responsible for directly supporting the Firm's Wealth Advisors on all aspects of client administration to ensure accurate and timely execution of client service-related matters. Key duties include account servicing, money movements and cashiering functions, data review and reconciliation, reporting, custodial and counterparty coordination, and general assistance with the Firm's operational processes, procedures, and internal/external communication. This position will need to work collaboratively with a group of Private Wealth personnel, including but not limited to Advisors, other Client Service Associates, and Senior Management to assist in the delivery of investment management, tax planning, comprehensive financial planning, risk management solutions, estate and succession planning, and other pertinent financial services. RESPONSIBILITIES: Assists with client onboarding processes Attend meetings if requested and assist with data gathering and meeting notes. Assist with maintenance of relationships by responding to questions regarding investment accounts and procedures. Interact with clients regarding different types of requests, such as money movement requests, account balances, re-ordering checks, charitable giving confirmations, etc. Maintain client information updated in CRM and Document Management system. Managing distribution/receipt of clients' paperwork. Utilize CRM to submit/assign tasks, create new contact entries, update existing contact information, utilize the dashboard feature to track tasks, run reports, etc. Work with other teams (investment ops, reporting, Advisors, compliance, billing) on items such as preparation of client paperwork, preparing the meeting materials, facilitating various transactions (such as 529 distributions, insurance premium payments requests, etc.), and account maintenance on behalf of our clients. Perform Money Movement transactions for accounts with SLOA (standing letter of authorization), or ACH established Prepare client letters/emails as needed. Manage the calendar; set appointments and meetings for Advisors. Confirm appointments directly with clients via email and/or phone. Assist with travel arrangements and trip itineraries as needed. Prepare Advisors expense reports to include coding and scanning receipts as needed Schedule lunch and dinner reservations for client meetings as needed. Perform other duties as and when needed. Take ownership, as appropriate, of certain daily functions within client services. QUALIFICATIONS: A Client Service Associate at the Firm must possess the following qualifications: Bachelor's Degree, with two or more years related experience Series 65 or 66 to be obtained within 180 days of employment Knowledge of industry rules and regulations; Schwab or other custodial platform experience is preferred Possess exceptional professional verbal and written communication skills, including ability to interface in a professional, cordial, and confident manner Demonstrate strong organizational and time management skills to successfully manage multiple projects, workflows, and competing priorities Maintain the ability to maintain discretion in handling confidential information Ability to collaborate effectively and work well within a team structure Ethically driven with an unwavering client commitment Proficient in Microsoft Office Suite - Excel, Outlook, PowerPoint, Word, OneNote Proficiency in Portfolio Management Software and CRM systems

Join a well-established and rapidly expanding Property & Casualty insurance agency that has long been a trusted part of the local community! The agency operates in multiple states and prides itself on delivering exceptional service while fostering a supportive and growth-oriented work environment. Our client is looking for a Personal Lines Customer Service Representative to join their growing team and contribute to their continued success. What We're Looking For: Our client is seeking a positive, professional, and customer-focused individual for the Personal Lines Customer Service Representative position. This is an integral role where you will be the main point of contact for policyholders, assisting them with changes, policy reviews, and addressing general inquiries. The ideal candidate should have a customer-first attitude, strong communication skills, and a passion for delivering excellent service. In this role, you'll be responsible for managing a variety of tasks, from processing policy changes to identifying sales opportunities and providing comprehensive support to customers. Mission of the Role: The primary responsibility of this role is to enhance the customer experience by managing personal lines insurance accounts with attention to detail and a commitment to client satisfaction. You will handle tasks such as policy changes, billing inquiries, and offering recommendations for additional coverage. Key Responsibilities: Maintain a positive attitude and foster an approachable atmosphere for clients Process policy changes accurately and in a timely manner Assist clients with payment processing and resolve any billing-related issues Review and discuss policy details with clients, identifying potential gaps in coverage Recommend additional products and services to meet client needs Provide qualified leads to the sales team to drive business growth Keep client contact information up to date and accurate Clearly communicate with clients, setting expectations and managing any concerns proactively Required Qualifications: Active Property & Casualty insurance license (or a willingness to obtain one within 2 months of employment) Excellent communication skills and a customer-centric mindset Strong problem-solving abilities and attention to detail Ability to work independently and as part of a collaborative team Benefits: Healthcare insurance options Life insurance, short-term & long-term disability coverage 14 days of paid time off to start 401(k) with 4% agency match Paid holidays (about 8 days per year) Opportunities for career development and advancement Apply Today! If you're eager to join an organization that cares about its employees and the communities it serves, this could be the perfect opportunity for you. Our client offers a dynamic work environment where you can grow both professionally and personally. Submit your application right now!

The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B & AR support as needed. The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Manage incoming customer calls and all aspects of inbound order management Completes outbound phone calls/campaigns as assigned Elevate unresolved customer issues to designated departments Own follow up to customers related to inbound calls and customer requests/issues Drive customer adoption to self-service tools through helpful communication and support Drive communication between Sales and Operations related to customer service Provide B2B and AR support as needed Completes outbound phone calls/campaigns as assigned Complete other tasks assigned by the Customer Service Lead Performs additional responsibilities as requested* Competencies: Customer Focus: Building strong customer relationships and delivering customer-centric solutions Resourcefulness: Securing and deploying resources effectively and efficiently Drives Results: Consistently achieving results, even under tough circumstances Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Experience: 2 years minimum previous sales or customer-facing experience preferred Demonstrated success with over-the-phone communication Product & Industry sales knowledge preferred Knowledge, Skills, and Abilities: Excellent written, interpersonal, and verbal communication skills Demonstrated problem solving & critical thinking skills with the ability to deliver results to the appropriate quality and time metrics Microsoft Office experience

The Customer Service Supervisor is a leadership position responsible for supervising the Customer Service Representative (CSR) team in developing and maintaining high levels of customer service, professionalism, individual skills, and effective teamwork. The individual in this position supervises the daily activities of the CSRs and participates in duties which include monitoring the call center system and customer comment / complaint database, providing additional customer service support, and assisting with or managing scheduling. Responsibilities include providing leadership and motivation to ensure staff are providing excellent customer service to clients. Essential Duties Supervises, leads, and mentors staff to include prioritizing and assigning work. Ensures employees follow policies and procedures. Makes hiring, termination, and disciplinary recommendations. Handles customer inquiries and complaints with the objective of resolving situations in the minimum amount of time and at the lowest organizational level. Recommends corrective actions to resolve customer complaints. Performs other duties as may be required or assigned. Qualifications/Preferred Skills, Knowledge & Experience Required Skills, Knowledge & Experience: Education: This position requires a high school degree or GED equivalent, with a minimum of four (4) years full-time experience in customer service or call centers. Related experience may substitute for educational requirements on a year for year basis. Prior experience with public transit or school bus transportation service is highly desirable. Knowledge and skills include the ability to talk in clear speech and possess an excellent command of the English language, with the ability to decipher English language spoken by a wide variety of cultures. Experience: This position requires a general knowledge of: Supervisory principles and practices. Applicable federal, state, and local laws, rules, and regulations including ADA. Customer service principles and practices. Disabilities and related effects. Basic call management systems and telecommunications equipment. Camera and surveillance systems. Neighboring transit agencies and services. Cash handling practices. Qualifications / Requirements: Ability to interface effectively with all levels of County management. Creates a positive image of the Department and County by achieving and maintaining rapport with customers by providing a high level of customer service that translates into new trip reservations and/or customer satisfaction. As needed, asks questions to gain an understanding of customer needs. Ability to maintain confidential information and handle confidential matters. Ability to present self in a professional manner and interact positively with internal and external parties. Excellent verbal, written and interpersonal skills. Accurate and detail-oriented, with excellent organizational skills and the ability to perform multiple tasks while priorities are under constant change. Provides suggestions and recommendations to supervisor or other Department management that highlight unmet customer needs. Basic to Intermediate skill to use a personal computer and various software packages. Strong customer service skills and experience. Monitoring and evaluating subordinate staff. Preparing reports. Maintaining logs and records. Operating applicable office equipment. Managing projects. Providing excellent customer service. Efficient use of electronic technology. Establishing and maintaining effective working relations with other transit employees and the public. Ability to work under pressure, addressing significant problems and tasks that arise simultaneously and /or unexpectedly. Communication, interpersonal skills as applied to interaction with coworkers, supervisor, and the public sufficient to exchange or convey information and to receive work direction. Ability to work independently and proceed with objectives. Ability to maintain confidential information and handle confidential matters. Ability to coordinate and direct work assignments and supervise and coach direct report and staff to ensure positive morale and performance results. Ability to work extended hours, as necessary. Ability to travel for organizational needs. Additional Information Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills Required: To perform this job successfully, an individual should have, at minimum: Intermediate Word skills Intermediate Excel skills Basic Outlook skills Basic Internet skills Physical Demands: While performing the duties of this position, an individual is frequently required to sit, and talk or hear. Occasionally, an individual will need to stand, walk, bend at the waist while working, and climb stairs. On rare occasions, the individual will need to reach or work with arms above shoulders, kneel, stoop, crouch or squat. The specific vision requirement listed for this position is: Close vision (clear vision at 20 inches or less) Work Environment: Most duties are typically performed in an office environment, where the noise level is quiet to moderate. Duties may occasionally be performed at off-site locations and/or outdoors, which may necessitate dealing with excessive heat or cold and/or moderate to loud noise levels. Certificates / Licenses / Clearances Required: This position requires the following documents to be obtained, reviewed as acceptable by the supervisor, and re-obtained every five (5) years: PA Child Abuse PA Criminal History FBI Criminal History

Job Type: Contract/Full- Time Work Authorization: No Sponsorship Hours: 3pm-11pm- Tuesday thru Saturday The A.C.Coy Company has an immediate need for an Sr. Service Delivery Lead. Ideal candidates will serve as the main point of contact for all incident and service issues escalations. Responsibilities Incident & Service Management Serves as the main point of contact for all incident and service issue escalations directed to the Service Management Organization Ensures that incident management processes are efficiently and effectively followed Determines the impact and priority of incidents based on affected customers and/or business units Communicates operational issues to respective IT management, support teams, and incident communication managers Provides outage notification and recovery effort updates to business units Engages various support teams and resources to major incident bridges Manages and coordinates troubleshooting and recovery efforts between support teams Ensures prompt resolution and coordination of incident management activities during recovery efforts Updates and validates outage information in availability management tools for reporting and tracking purposes Works with Problem Management and Change Management to resolve incidents Prepares operational status reports to IT Operations Management Be part of on-call rotation for Storm and Priority One Events Monitors Critical/Core systems delivering services to business units and customers Collaboration & Communication Ensures continuous collaboration with IT Operations Management and other areas or teams Provides guidance to Novice Analysts. Use SME knowledge in Incident Management policy and procedures Acts as secondary support to Change Manager for off hour scheduled activities Manages relationships with a diverse range of people, including business customers, and the IT leadership team Listens to differing opinions/knowledge and sets direction Process Improvement & Reporting Makes recommendations, proposals, and suggestions for improvement within the service to reduce severity and frequency of incidents Attends Post Incident Review Meetings or reviews meeting notes once the meetings conclude to ensure compliance with service improvement initiatives Works with teams to improve Observability Qualifications Education: College degree preferred Experience: 3-5 years IT Service Delivery experience & Incident Management experience Strong service delivery experience including but not limited to handling incidents, change control, problem management, and continual service improvement Strong operational experience using IT infrastructure operations frameworks such as ITIL or COBIT Preferred Qualifications: Comprehensive understanding of networking and enterprise monitoring applications (Solarwinds, OP5) Ability to assist technical solutions and services across all environments and architectures including but not limited to cloud, on-prem, physical and virtual Experience updating internal processes and procedures and maintaining a knowledge-based document library Ability to work well in a team-oriented, collaborative environment Excellent written and verbal communication skills suitable for both business and IT audiences Experience with Batch Monitoring Applications like Control-M

International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career. Job Description We are HIRING NOW! In the last few months we have developed two new divisions in our offices that need staffed! Positions available include entry level management, and entry to mid level customer service, and sales. We are a leadership development and benefit provision firm based in the Canonsburg area servicing union and veteran, and small business markets locally. Current clients include: IBT, IUOE, CJA, USW, UMWA, VFW, AMVETS, and over 20,000 others. Arias Agencies was originally named Pittsburgh's #1 Small Business Employer by the Pittsburgh Post Gazette in 2012. Since then, Simon Arias Agencies has been continually recognized by the Post Gazette as one of Pittsburgh's Top Workplaces as well as top training! Reasons to apply: >Starting pay between 600-1200 weekly (entry level) and 1200-1500 weekly (mid level)--Higher incomes available for qualified candidates and management candidates! >Insurance after 90 days! >Full training provided >Exciting work environment! >New Management means teams with immediate upward mobility! Qualifications

Department: Inside Sales & Customer Care Inside Sales & Customer Care Manager Reports to: President Job Type: Full-time FLSA Classification: Exempt (Salary) Essential Job Functions: Inside Sales: Develop and implement strategies to achieve sales targets and drive revenue growth within the assigned customer base. Lead and mentor a team of inside sales representatives, providing coaching, guidance, and support to maximize performance. Monitor and evaluate sales performance, identifying opportunities for improvement and implementing corrective actions as needed. Collaborate with the marketing team to generate leads, create promotional campaigns, and follow up on inbound inquiries. Build and maintain strong relationships with new and existing clients to ensure long-term customer loyalty. Manage sales pipeline, track progress, and report on key sales metrics (conversion rates, revenue, etc.). Identify, upsell, and cross-sell opportunities and work with the sales team to increase average deal size and customer value. Customer Care: Oversee and manage the customer care team to ensure timely resolution of customer inquiries, issues, and complaints. Establish and maintain customer care policies, procedures, and standards to enhance the customer experience. Monitor customer feedback and survey results, identifying trends, and working to resolve any recurring issues. Act as a point of escalation for complex customer care issues and collaborate with other departments to provide solutions. Track customer satisfaction metrics and work with the team to continuously improve service levels. Ensure smooth order fulfillment and timely delivery, working closely with internal teams. Develop and implement customer retention strategies to minimize churn and maximize customer loyalty. Requirements Requirements: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Minimum of 5 years of experience in inside sales, customer service, or a related field, with at least 2 years in a leadership or managerial role. Strong leadership skills with experience managing and developing teams. Proven track record of meeting or exceeding sales targets and managing customer relationships. Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and internal teams. Strong problem-solving abilities and the capacity to make quick, informed decisions. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, Outlook, and Teams. Ability to multitask and prioritize effectively in a fast-paced environment. A customer-centric mindset with a commitment to delivering exceptional service. Strong organizational and time management skills. Preferred Qualifications: Product Knowledge: Familiarity with the company's products and services or industry experience. Sales Training: Formal sales training or certification is a plus. Physical Requirements/Demands: Must be able to be stationary (sit or stand) for durations of time Work performed in an office environment and requires the ability to operate standard office equipment. If work is performed in a remote setting (home), must have a designated area for work to maintain focus and professionalism, and a stable internet connection. Must be able to travel (conventions, trade shows, potential customers) out of state for up to one week at a time. Must have the ability to lift and carry small parcels, packages, and other items, and to walk short distances. Whitaker Corporation is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Whitaker Corporation will take steps to assure that people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Matt Reiner at ************ ext 214. Salary Description $60,000 to $80,000

The Customer Service Supervisor is a leadership position responsible for supervising the Customer Service Representative (CSR) team in developing and maintaining high levels of customer service, professionalism, individual skills, and effective teamwork. The individual in this position supervises the daily activities of the CSRs and participates in duties which include monitoring the call center system and customer comment / complaint database, providing additional customer service support, and assisting with or managing scheduling. Responsibilities include providing leadership and motivation to ensure staff are providing excellent customer service to clients. * Supervises, leads, and mentors staff to include prioritizing and assigning work. * Ensures employees follow policies and procedures. * Makes hiring, termination, and disciplinary recommendations. * Handles customer inquiries and complaints with the objective of resolving situations in the minimum amount of time and at the lowest organizational level. * Recommends corrective actions to resolve customer complaints. * Performs other duties as may be required or assigned. Required Skills, Knowledge & Experience: Education: This position requires a high school degree or GED equivalent, with a minimum of four (4) years full-time experience in customer service or call centers. Related experience may substitute for educational requirements on a year for year basis. Prior experience with public transit or school bus transportation service is highly desirable. Knowledge and skills include the ability to talk in clear speech and possess an excellent command of the English language, with the ability to decipher English language spoken by a wide variety of cultures. Experience: This position requires a general knowledge of: * Supervisory principles and practices. * Applicable federal, state, and local laws, rules, and regulations including ADA. * Customer service principles and practices. * Disabilities and related effects. * Basic call management systems and telecommunications equipment. * Camera and surveillance systems. * Neighboring transit agencies and services. * Cash handling practices. Qualifications / Requirements: * Ability to interface effectively with all levels of County management. * Creates a positive image of the Department and County by achieving and maintaining rapport with customers by providing a high level of customer service that translates into new trip reservations and/or customer satisfaction. As needed, asks questions to gain an understanding of customer needs. * Ability to maintain confidential information and handle confidential matters. * Ability to present self in a professional manner and interact positively with internal and external parties. * Excellent verbal, written and interpersonal skills. * Accurate and detail-oriented, with excellent organizational skills and the ability to perform multiple tasks while priorities are under constant change. * Provides suggestions and recommendations to supervisor or other Department management that highlight unmet customer needs. * Basic to Intermediate skill to use a personal computer and various software packages. * Strong customer service skills and experience. * Monitoring and evaluating subordinate staff. * Preparing reports. * Maintaining logs and records. * Operating applicable office equipment. * Managing projects. * Providing excellent customer service. * Efficient use of electronic technology. * Establishing and maintaining effective working relations with other transit employees and the public. * Ability to work under pressure, addressing significant problems and tasks that arise simultaneously and /or unexpectedly. * Communication, interpersonal skills as applied to interaction with coworkers, supervisor, and the public sufficient to exchange or convey information and to receive work direction. * Ability to work independently and proceed with objectives. * Ability to maintain confidential information and handle confidential matters. * Ability to coordinate and direct work assignments and supervise and coach direct report and staff to ensure positive morale and performance results. * Ability to work extended hours, as necessary. * Ability to travel for organizational needs. Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills Required: To perform this job successfully, an individual should have, at minimum: * Intermediate Word skills * Intermediate Excel skills * Basic Outlook skills * Basic Internet skills Physical Demands: While performing the duties of this position, an individual is frequently required to sit, and talk or hear. Occasionally, an individual will need to stand, walk, bend at the waist while working, and climb stairs. On rare occasions, the individual will need to reach or work with arms above shoulders, kneel, stoop, crouch or squat. The specific vision requirement listed for this position is: * Close vision (clear vision at 20 inches or less) Work Environment: Most duties are typically performed in an office environment, where the noise level is quiet to moderate. Duties may occasionally be performed at off-site locations and/or outdoors, which may necessitate dealing with excessive heat or cold and/or moderate to loud noise levels. Certificates / Licenses / Clearances Required: This position requires the following documents to be obtained, reviewed as acceptable by the supervisor, and re-obtained every five (5) years: * PA Child Abuse * PA Criminal History * FBI Criminal History

What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty.

Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000

Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

We are hiring for: Direct Support Supervisor / PAHrtners Deaf Services Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! “Proficient in ASL (American Sign Language)." Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Position Requirement: “Proficient in ASL (American Sign Language)."Pay:$22.00/hr Job Responsibilities: Manages residential homes/facilities as assigned Supervises and coordinates activities of Direct Support Employees Works assigned time in the residential home/facility Resolve employee issues and conduct performance reviews Ensure employees meet training requirements and attend required events Provide after-hours and on-call coverage as part of the direct care rotation Monitoring and providing feedback to employees in interactions and relationships with the people supported Ensures that people supported have a clean and maintained home and yard. Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan. Carry out the responsibilities of a Direct Support Professional All other duties as assigned Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Requirements: High School Diploma or G.E.D required, Associate Degree in a health related area; or two years' experience in a health related field preferred One year of experience working with individuals with developmental and intellectual disabilities Flexible schedule and availability to provide on-call coverage as needed Provide CPR after certification Ability to pass a background check and drug screen Valid driver's license CPR, first aid, NCI and/or MedTech certification, a plus Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.