Customer Service Specialist Jobs in Verona, WI

The Parts Customer Service Assistant performs a variety of administrative duties to assist in the daily operations of the Parts Department. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilize the Company's Automated Call Distribution (ACD) System to assist dealers with order shipping status information, enter dealer orders in the ERPK system, fax copies, and satisfy other miscellaneous dealer and customer requests. Invoice dealer orders and reassign backorders to other distribution centers, when appropriate. Issue credit memos, as approved by manager. Coordinate the return and credit portion of dealer terminations. Process dealers return requests and generate documentation. Generate customs paperwork for international small pack shipments and LTL shipments to Canada. Reconcile paper and electronic carrier invoices. Administer Annual Stocking Program. Monitor direct shipments from France and invoice dealers. Work with Product Support personnel to administer Technical Improvement Program campaigns. File and maintain customer service documentation (shipping advices, RGA paperwork, faxes, shipping forms, etc.) as required. Reconcile cycle counts and submit reports to the Accounting Department for each distribution center. Cross train Parts Customer Service Assistant duties, as assigned by manager Serve as shared backup for the telephone and lobby reception function when full-time Operations Assistants/Receptionists are unavailable. Education and/or Experience - A high school diploma or GED and experience in word processing (Microsoft Word), spreadsheet applications (Excel), Internet, and e-mail is required. Experience with various business systems and an Administrative Assistant Associate's Degree is preferred.

Corporate Trust (CT) Corporation, part of Wolters Kluwer, is seeking Customer Success Associates to join its team. CT Corporation is a global leader in legal entity management, corporate compliance, and due diligence solutions. This role involves managing customer relationships and providing legal and compliance services to corporations, law firms, and small businesses. Responsibilities: Provide prompt, professional service through verbal and written communications. Offer consultative customer service to determine customer goals and compliance needs. Manage the full life cycle of the order process and drive cross-selling opportunities. Organize and prioritize high volumes of requests using SalesForce and internal systems. Handle customer escalations and collaborate with the customer service team to resolve issues. Develop and maintain positive working relationships with customers and key partners. Strive to become a subject matter expert in the department, company, and industry. Qualifications: Bachelor's degree or equivalent B2B client service experience. Preferred minimum of two years of B2B client/customer service experience, ideally in banking, insurance, hospitality, retail, or legal industries. Strong organizational, time management, and multi-tasking skills. Ability to quickly absorb product knowledge and apply it to customer needs. Capable of making sound business decisions and exercising discretion and judgment. Preferred experience in generating add-on sales revenue. Strong analytical and problem-solving skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). About the Company Wolters Kluwer is a global leader in professional information services, providing tools and software solutions to professionals in legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare sectors. Wolters Kluwer supports its customers in making critical decisions that improve business efficiency, client outcomes, and the functioning of judicial and regulatory systems. More information can be found on their website and social media platforms.

Are you looking for a job that is fun, fast paced and rewarding? Join our team as a Service Advisor. Our customers lifestyles and families depend on having reliable and safe transportation. They trust our dealership and Service Team to help them keep their vehicles in top shape. As a service advisor you will provide exceptional customer service, while ensuring that all vehicle maintenance and repairs meet the highest standards. *Essential Duties & Responsibilities* Utilize cutting Edge Fixed Operations Technology Conducts themselves in a professional manner and demonstrates courteous behavior towards fellow employees and customers. Adheres to the process standards of Kayser Ford Of Sauk City Successfully completes all training and instruction required to maintain certifications established. Keeps workspace clean and free from hazardous conditions. Informs immediate supervisors of any safety or improper conduct that you may observe. Refrains at all times from overselling or using high pressure sales and never sells unneeded repairs. Handles telephone inquiries regarding appointments and work in process. Provide exceptional and timely communication-keeping customers updated throughout the repair process. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Takes time with customers to understand their concerns, displays empathy and understanding and always acts in a polite manner. Generates repair orders with all fields filled out including the customer signature. Includes e-mails on all repair orders. Documents all work sold and has the Service Manager authorize any additional work added as well as other labor hours. Reviews Technicians' notes verifying the 3 C's (Concern, Cause, Correction) have been addressed. Completes repair orders when the job is completed and filed. Establishes customer's method of payment. Obtains credit approval, if necessary. Ensures Multi-Point Vehicle Inspection (MPVI) is completed on every vehicle. Reviews the diagnosis and recommendations with the Technician to fully understand. Provides a complete and accurate written cost estimate for labor and parts. Addresses the customer's original concern first at all times. Checks on progress of repair throughout the day. Keeps the customer informed when more time is needed or more repairs are needed. Calls when repairs are completed, reviews the repair order with the customer and gives them store hours for pick up. Aids the customer in picking up their vehicle when completed by once again reviewing the completed repair order with them so they are able to understand how their money has been spent. Cashes customers out (cash, check or credit card). Asks for a completely satisfied survey from warranty customers. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. *Qualifications/Requirements* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dealership experience preferred with successful track record of Customer Service Index (CSI). Must have a strong customer service or sales background. Must have a strong-work ethic, be self-motivated, friendly and organized. Proficiency with computers including Microsoft Word and Excel. Must be able to multi-task and work in a fast-paced environment. Must maintain a valid driver's license. *About Us* Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, GMC, Buick, Isuzu Trucks, Ford and Lincoln brands in eight locations in these great communities: Sauk Prairie, Pulaski, Oconto Falls, Watertown, Janesville and Madison. We've been doing business in Wisconsin for 100 years because people trust us. Come experience it for yourself. Kayser Ford of Sauk City has been dedicated to finding the area's top talent and we now have a great opportunity for you to join our team! To learn more about the company, the opportunity, or to formally apply for this position, please visit us online at: [Careers | Kayser Ford of Sauk City](https://www.kayserfordsaukcity.com/careers.htm) . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you! Our busy financial planning firm located near Madison, WI is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Minimum Requirements: Associate's Degree preferred Financial Industry experience strongly preferred 2+ years working alongside a Financial Advisor in a fast-paced office environment Life and Health required or willingness to obtain within 90 days of start date Experience with MS Office Suite and the ability to learn new software quickly CRM experience required This position requires that you possess the following skills: Strong organizational skills Excellent communication; both written and verbal Attention to detail and accuracy Proactive Management Style and consistent follow-through Responsibilities/Tasks: Complete each service request and resolve client issues Input notes into CRM and keep updated Complete and process new client applications Maintain database programs Respond to client inquiries as needed Opening, closing, and transferring of accounts Generate and provide various reports to Advisor Process transactions Follow-up on pending business with companies and clients Assist Advisor with pre-appointment preparation Resolve any issues regarding new accounts Office Duties: Assisting the Financial Advisor and the branch office to exceed client and regulatory expectations include: Function as a phone back-up to offer office personnel for phone coverage Help to keep database up to date and accurate Salary $40,000- $80,000 - Based on Experience Hours 8:00 AM - 5:00 PM Flex Schedule after 90 days Need Time? Unlimited PTO Let's Stay Healthy! Health/Dental/Vision Save for Retirement! 401K Bonuses! Profit Sharing Free Lunches All-expense paid Team Trip for you and plus one! Advancement opportunities Community Involvement Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

We are seeking a motivated and customer-focused Customer Success Specialist. This role is ideal for someone with 1+ year of experience in customer support on an inside sales team, who is eager to develop their career further in sales. You will be responsible for engaging with customers, resolving inquiries, and identifying opportunities to enhance customer satisfaction and business growth. Responsibilities: Provide outstanding customer service via phone and email to address inquiries and resolve concerns. Handle purchase orders (POs) and generate entry-level quotations and orders in coordination with Inside Sales members. Build strong relationships with customers by understanding their needs and offering appropriate solutions. Educate customers on products and services to enhance their experience and maximize value. Identify sales opportunities and communicate potential leads to the inside sales team. Maintain accurate records of customer interactions and follow up as needed. Collaborate with internal teams to ensure a seamless customer experience. Stay up to date on company offerings, industry trends, and best practices. Qualifications: 1+ year of customer service or related experience, including experience on an inside sales team. Strong communication and active listening skills. A passion for helping customers and a desire to grow into an inside sales role. Ability to multitask, stay organized, and manage time effectively. Problem-solving mindset with a positive and proactive attitude. Proficiency in CRM systems and basic computer skills preferred.

JOB SUMMARY: Plan and coordinate tasks for Ag Service Department. Maintain systems and procedures for operating efficiency. DUTIES & RESPONSIBILITIES: Required to facilitate service activities, programs & projects to ensure that activities are carried out in accordance with established specifications, schedules and budgets; coordinate interdepartmental functions to minimize delays; meet with departmental members on regular basis to review project status and plan future actions. Specifically : Ensure technicians verify customer information as current in the system and on all work orders. Provide excellent customer service at all times and ensure customer s needs are met and completed in a timely fashion, keeping communication lines with customer open and clear. Accurately provide ag service estimates. Accurately detail work orders utilizing mechanic information. Maintain overall cleanliness of the service desk area. Support functions for time/job recording. Collection of payment for work performed. Perform additional duties as requested. Regularly scheduled attendance. EDUCATION & EXPERIENCE, SKILLS & QUALIFCATIONS: Prefer a two (2) year technical degree in an agricultural equipment or diesel service-related field. Four (4) years prior experience working as a technician, preferred. Previous Service Writing experience. Strong customer service skills. Familiarity with a variety of engine service-related processes and materials. Excellent written and verbal communication skills. Strong problem solving and analysis skills. Bilingual in English and Spanish preferred. SAFETY / PHYSICAL REQUIREMENTS: This position can be active. The employee is occasionally required to sit for extended periods of time; walk through service shop; talk and hear. This job operates in a service setting. This role uses office equipment such as computers and phones, photocopiers. Ability to lift up to 50 lbs. Specific vision abilities required for this job include close vision and distance vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competitive benefits offered include health, dental, vision, life and disability insurances, 401k with match, Paid Time Off, Health Savings Account, Paid Training Opportunities, Generous Employee Discount and more! To be considered for this opportunity please send resume to or apply in person at: McFarlanes , Human Resources, 780 Carolina Street, P.O. Box 100, Sauk City, WI 53583, (fax); apply online at or email to

This position participates in required training activities and learns product and system knowledge necessary to respond to Personal Lines related inquiries received from agents, agency staff, operations and customers. Focuses on providing outstanding, customer service while working diligently to meet customer needs. Strives to resolve on first call, with minimal effort required on the part of the customer thus providing the most customer value. Position Compensation Range: $25.00 - $31.25 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. We are hiring specifically for the locations listed below with a preference for candidates within a 50 mile radius: Madison, WI, 53783 St Joseph, MO, 64507 Eden Prairie, MN,55343 Phoenix, AZ, 84034 The starting pay rate for this role is $25/hr Primary Accountabilities • Develops knowledge of systems and various application trainings associated with policy processing. • Responds to basic inquiries from agents, agency staff & customers related to policies and accounts with supervision. • Attends training and obtains licenses to acquire skills needed to transition to next level. • Provides input on continuous process Improvement ideas for customer and agent support processes. • Follows procedures and continuous process improvement standard work. Specialized Knowledge & Skills Requirements • Demonstrated experience providing customer-driven solutions, support or service. • Demonstrated written and verbal communication skills • Demonstrated typing/keyboarding skills (30 wpm) • Demonstrated experience with various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook). • Demonstrated math skills (multiplication, division, addition, subtraction). License • Not applicable. Travel Requirements • Up to 10%. Physical Requirements • Work that primarily involves sitting/standing. Working Conditions • Not applicable. We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply! We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #LI-PT1

If you are interested in providing best in class customer service, we are looking for a motivated, positive individual to provide customer service to our guests in the exciting field of general aviation. A successful CSR welcomes and directs visitors/customers with a smile! Customers have a question, you have an answer! Whether you are working the front desk or the ramp you have direct contact with pilots, passsengers and aircraft movement. It's an exciting industry with on the job training. We are a family-owned company looking for someone who is a team player. Individuals must be capable to answer telephone and radio systems regularly while providing product and service information. We are a 24/7 operation, so the ability to work a weekend day and holiday shift(s) is required. Shifts 6am-2pm and 2pm-10 pm Minimum Job Requirements: Previous Guest Services Experience Excellent Communication Skills Working knowledge with customers and customer accounts beneficial Ability to learn and work with software systems Minimum of a high school diploma or equivalent Ability to stand for long periods of time and move in a constant changing environment Valid (clean) driver's license 18 years of age or older. Must have the ability to work unrestricted in the United States as a citizen or permanent resident. Candidates must pass a background check and a federal fingerprint check. Madison (MSN) Our focus is on delivering the best possible customer service Wisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Job Description for SOLUTIONS CENTER RELATIONSHIP REPRESENTATIVE Solutions Center Manager & Officer and Solutions Center Supervisor •High School education or equivalent •Minimum one year of customer service and sales experience •One year of experience in the financial industry preferred •Inbound customer service experience preferred •Strong communication skills characterized by excellent listening, writing, and speaking skills •Must have a keen eye for detail and follow instructions to the letter •Professional telephone voice as related to tone, volume, pitch, inflection, pronunciation, diction and rate of speech •Must be self-motivated •Ability to use standard or specialized computer hardware and software packages, including word processing in a Windows environment PRIMARY ACTIVITIES AND RESPONSIBILITIES: •Provide banking services to both bank customers and prospects through inbound telephone calls, emails, and chat •Receive calls from customers and prospects, document complaints/problems and assure timely resolution. Involve other departments as necessary. •Handle all calls in a timely, efficient, courteous manner in line with Bank service standards, leaving customers and prospects with a positive image of Customer Service and the Bank. •Handle telephone calls referred by members of management and those regarding Electronic Funds Transfer claims and fraudulent and suspicious activity. •Open deposit accounts through online application program. •Evaluate customer needs while keeping in mind their financial goals. Applying knowledge of banking products and services to meet customer needs •Support sales and service strategies that build relationships and promote needs based selling •Follow Customer Identification Procedure completely 100% of the time. •Ensure customer satisfaction and retention while working within operating guidelines and procedures. •Maintain a 98% Mystery Shop average •Maintain product knowledge to assist with customer inquiries and refer the Bank's products and services. •Provide back-up support to the Deposit Operations Team Members, as required. •Operate network computers/software, and other equipment necessary to handle financial transactions and customer inquiries •Perform all applicable account maintenance activities requested by customers and management. •Know where the CRA notice, statement and public disclosure file is located in the Branch and who the CRA Officer is. •Participate in on-going training. •Understand Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program. •Perform other duties as needed or assigned.

Introduction Looking to join a vibrant organization that makes a difference? At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world - when we protect them, we Stand for Good. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. What you'll be doing: As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns. Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling. This is a HYBRID position that requires a minimum of 2 days per week IN the office and can be based in one of the below locations: * Milwaukee, WI * Madison, WI * Merrill, WI (preferred location) * Mechanicsburg, PA Please list your preferred work location as one of the four from the list above when applying. On any given day, you'll: * Provide comprehensive direction and solutions to external and internal customers through written and verbal communication.• Promptly provide information in response to inquiries to handle and resolve concerns.• Create system documentation of all verbal/written interactions with a customer, including any actions that were taken.• Gather and enter system data to process transactions and produce contractually correct insurance documents. Document all decisions and communications associated with the process.• Analyze, evaluate, and make decisions on eligibility of new business and quote endorsements, recognizing exposures and coverage alternatives. Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents. This includes quoting additional coverages and policies.• Maintain assigned tasks on a daily basis.• Support Church Mutual customers across a specific geographic region.• Support the direct religious Church Mutual product line and Center of Excellence.• Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.• Extensive interaction with all Church Mutual customers, team members, sales force, and others related to Church Mutual operations.• Remain current on company systems, forms, and procedures. Continue to develop knowledge of the property and casualty industry, religions, religious organizations, senior living, camps, schools, nonprofits, and operations specific to Church Mutual's business niche.• Maintain confidentiality of the organization's customers and data.• Participate in individual and team trainings and meetings.• Suggest improvements and periodically participate in contact center initiatives to improve effectiveness. Here's what we expect This is a HYBRID position that requires a minimum of 2 days per week IN the office and can be based in one of the below locations: * Milwaukee, WI * Madison, WI * Merrill, WI (preferred location) * Mechanicsburg, PA Please list your preferred work location as one of the four from the list above when applying. * We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish. * Property and casualty insurance license required and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.• High school diploma or equivalent required.• Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.• Post-secondary education or participation in recognized insurance education courses is desirable.• Experience documenting during telephone conversations strongly recommended.• Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.• Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.• Strong verbal and written communication skills.• Excellent multitasking and prioritization skills.• Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.• Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.• Positive, professional, and customer-oriented attitude. Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location. #LI-hybrid Minimum Compensation USD $21.37/Hr. Maximum Compensation USD $29.92/Hr.

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.22 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

With over 70 years of experience, The Bruce Company is a proud local business passionate about delivering exceptional results for our customers. We offer a dynamic and collaborative company culture where our employees grow alongside the company. We are currently seeking an enthusiastic Plant Care Specialist to join our vibrant nursery team. If you have a passion for plants and enjoy hands-on work, we want to meet you! Why Choose The Bruce Company? $500 Sign up bonus. Work/Life Balance: Benefit from a balanced work schedule with weekly pay. as well as year round benefits and PTO and Holiday Pay. Team-Oriented Environment: Thrive in a supportive and collaborative atmosphere designed to promote your career success. Impactful Work: Contribute to some of the largest landscape projects in Dane County. Career Development: Establish and advance your career with one of Southern Wisconsin's leading businesses. Key Responsibilities Customer Service & Sales Support: Provide exceptional customer service by assisting clients in person, over the phone, and via email. Walk-In Assistance: Greet and support walk-in customers and employees, helping with inventory selection and purchasing needs. Phone Support: Handle incoming phone inquiries, guiding customers in selecting nursery stock, construction materials, aquatic supplies, and fencing products. Product Consultation: Advise customers on product availability, selection, and order fulfillment for pickup or delivery. Horticulture Expertise: Serve as an inventory specialist and horticulture expert, offering product knowledge and guidance. Order Processing: Generate sales orders, picking tickets, and invoices with accuracy and efficiency. Payment Handling: Process customer payments (cash, credit, and checks) while ensuring compliance with financial procedures. Quoting & Customer Outreach: Assist in preparing quotes, follow up with existing customers to address additional needs, and reach out to potential clients to promote The Bruce Company Distribution Yard. Inventory Management: Assist with receiving, stocking, and maintaining inventory records. Logistics & Documentation: Create and post load slips, verifying accuracy and order details. Data Entry & System Management: Maintain and update records in Business Central (BC) to ensure data integrity. Signage & Labeling: Print tags, signs, and department orders as needed. Professional Communication: Serve as a professional point of contact, taking calls and messages for department staff and ensuring prompt follow-ups. Administrative Organization: Maintain organized files and documentation, ensuring all records are properly managed. Cross-Department Collaboration: Work closely with internal teams to enhance efficiency and customer satisfaction. Operational Support: Assist with plant loading, order fulfillment, and warehouse receiving as needed. Additional Duties: Perform other tasks and responsibilities as assigned by the supervisor or manager. Working Conditions and Physical Requirements Mobility & Endurance: Regularly sit, stand, walk, talk, and listen for extended periods throughout the workday. Flexibility & Movement: Frequently squat, stoop, or kneel while lifting objects from the ground. Lifting & Carrying: Occasionally lift and carry up to 25 pounds as needed. Reach & Range of Motion: Occasionally required to extend arms above shoulders to complete tasks. Fine Motor Skills & Vision: Must have strong visual acuity and fine motor skills for computer use and written communication. Experience and Qualifications Horticulture Expertise: Strong knowledge and proficiency in plant characteristics and care. Technical Proficiency: Skilled in computer use, including experience with Microsoft Office Suite (Outlook, Excel, etc.). Data Accuracy: Strong data entry skills with a focus on efficiency and precision. Mathematical Aptitude: Ability to perform basic arithmetic calculations (addition, subtraction, multiplication) and measure dimensions (areas, diameters, etc.). Attention to Detail: Excellent proofreading skills and a keen eye for accuracy. Communication Skills: Strong verbal and written communication abilities, with excellent interpersonal skills. Confidentiality & Integrity: Proven ability to handle sensitive customer and organizational information with discretion. Language Proficiency: Fluency in English is required; Spanish-speaking ability is helpful but not required. Schedule Standard Hours: Full Time Year Round (Monday - Friday, 6:30 am - 5:00 pm). Overtime: Occasional overtime may be required based on workload.(Hours vary during peak season). Benefits The Bruce Company offers competitive hourly pay, including comprehensive benefits such as medical, dental, vision, life, and disability insurance as well as PTO and holiday pay, .Our challenging and team-oriented work environment supports your career success. Join Us Become part of our team of outdoor living experts and see why many of our employees have chosen to build their lifelong careers at The Bruce Company. Visit us at ******************** to learn more. The Bruce Company is proud to be an Affirmative Action/Equal Opportunity Employer.

Trego-Dugan Aviation at the Dane County Regional Airport in Madison, WI. Starting wage $17.00 per hour Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Must be able to complete required training. Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities : The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training Physical Demands :Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Ramp Service Agent General Purpose of Job: The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. Move luggage and co-mail of various weight and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and co-mail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. Must be at least 18 years old. Able to read and write English. Physical Demands : Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work inside existing software tools. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Written communication: This is a foundational skill for digital customer service because writing is the primary medium of interaction in digital channels, from emails to live chats. Clear, concise, and effective written communication ensures that customers' concerns are understood and addressed promptly, fostering trust and enhancing the overall customer experience. Technical proficiency: Technical proficiency is vital in this digital customer service role, as it ensures employees can adeptly navigate and utilize various digital platforms, tools, and software integral to their roles. This proficiency not only streamlines the problem-solving process for customer issues but also enhances the efficiency and effectiveness of the service provided, leading to improved customer satisfaction. Adaptability: Adaptability is essential in digital customer service work because the digital landscape is constantly evolving, with new tools, platforms, and customer expectations emerging regularly. Being adaptable ensures that representatives can swiftly adjust to these changes, maintaining high service standards and meeting the dynamic needs of the modern customer. Multitasking: Must handle multiple interactions simultaneously, such as responding to managing emails. Being adept at multitasking ensures that each customer receives timely and efficient support, enhancing the overall service experience and efficiency of the operation. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************.

Lodi Veterinary Care is seeking an Equine Veterinary Service Specialist for our progressive & fast-paced practice. Successful candidate must have excellent customer service skills, problem solving skills, have computer knowledge, and be team oriented. Duties include but are not limited to: phone communications, data entry, client education, and computerized scheduling. Equine knowledge and experience are required, as assistance to DVM's is necessary for occasional horse handling and invoicing. Hours will vary to cover hours of operation of 7am-7pm and include a Saturday rotation split between all VSS. At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including: • Comprehensive medical, dental, and vision insurance • 401(k) matching • Generous holidays and paid time off • Career development programs • Robust health and wellness initiatives AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. At Generac, we don't simply wait for opportunities to come to us. Our teams consistently seek out new and innovative advances in our industry, driving our great success and company growth. We are a leader in the power generation industry that is successfully breaking ground in the Clean Energy segment. This growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture. Join us, as we inspire change for a better world, positively impact our people and the community, influence and achieve positive results that support growth, and innovate the industry.The Customer Experience Technical Representative is a key contributor in delivering Generac's “Customer First” promise. Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information, answer questions and ensure final resolution.Essential Duties and Responsibilities: Customer satisfaction Ability to pass product and process testing following training Receives and documents all customer interactions in real time Corresponds to customer interactions via email, phone, text or chat Maintains contact center metrics including customer satisfaction, productivity and adherence Responds to and resolves customer technical and non-technical inquiries and issues Assists customers with installation and issue resolution in the moment Assists customers with troubleshooting issues and offer accurate information in the moment Seeks out answers to customer questions utilizing the product material and tools available remaining current on products, services and promotions Maintains product knowledge through training and continuing education Escalates more complex inquiries or complaints appropriately to specialized teams Maintain Outlook email inbox, calendar, and tasks regularly Flexible to work overtime hours to meet customer & business need Data entry Other duties assigned Minimum Qualifications: High School Diploma or GED 1 year experience in a customer service role or technical troubleshooting Preferred Qualifications: Contact Center experience with troubleshooting Experience handling a high volume of inbound calls ERP: Previous experience using SAP or equivalent CRM: Pervious experience using SAP or Salesforce Office Platform: Basic use of Microsoft Office Suite including teams, outlook, calendar Knowledge, Skills and Abilities: Technical Aptitude: Ability to excel at technical tasks Results Oriented: Achieves successful outcomes Supportive: Provides encouragement to peers Disciplined: Ability to reliably adhere to policy and process Forward thinking: Continuous Improvement mindset Ability to de-escalate: Conflict resolution skill set Coachable: Open to learning and development Responsibility: Accountability for honest and ethical conduct Receptiveness: Open to receive information and its potential value Empathy: The ability to express other experiences Independent Initiative: Ability to think for themselves and act when necessary Analytical Thinking: Ability to identify problems and solution Communication: Excellent verbal and written communication skills Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Auburn-Washburn DAKS, Inc owns and operates 41 Domino's Pizza stores in and around Houston, Texas and in and North Alabama. We're looking for great people to join our team! We believe in creating value and making a difference in customers' and Team Members' lives every day, one order at a time. Daks, Inc had its beginnings in 2003 when we opened our first Domino's Pizza store in Liberty, Texas. Over the next 15 years, we have grown to 41 stores in Texas, and Alabama, with over 1,000 employees. Daks, Inc is family owned and has created an extensive family of people passionate about pizza. Currently we have numerous employees with over 15 years of service, in an industry that routinely has over 100% annual employee turnover rates. Some have even moved on to become Domino's Pizza franchise owners. DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time. Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Assist in preparing food orders Daily and weekly cleaning tasks Identify and assess customers' needs Handle customer complaints and provide appropriate solutions Follow procedures, guidelines and policies Qualifications Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Customer Service Representatives must be at least 16 years of age. Additional Information All your information will be kept confidential according to EEO guidelines.

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.22 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Trego-Dugan Aviation at the Dane County Regional Airport in Madison, WI. Starting wage $17.00 per hour Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Must be able to complete required training. Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training Physical Demands :Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Ramp Service Agent General Purpose of Job: The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. Move luggage and co-mail of various weight and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and co-mail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. Must be at least 18 years old. Able to read and write English. Physical Demands: Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.