Customer Service Agent
Customer Service Specialist Job 6 miles from Sterling Heights
Earn up to $20.50 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful Customer Service Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 10:00am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.50 per hour
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
Health, dental, vision, and life insurance
PTO
Expert Consultant, Customer Insights
Customer Service Specialist Job 13 miles from Sterling Heights
Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations.
Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results.
CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort.
Select responsibilities include:
Direct Client Engagement and Support
You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client.
Proposal Development Support
You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain.
Intellectual Capital Development
You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation.
Vendor Management
You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships.
Our Expert Consulting Track
The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the ‘best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
What You'll Bring
5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization)
Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus
Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations
Ideal candidates may have the following experience, but it is not required:
Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever)
Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK)
Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm
Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses)
Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization
Mastery of statistical analysis concepts and techniques
Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus
Previous consulting experience, including slide writing and analytics
Bilingual in Spanish and English preferred
Who You'll Work With
At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems.
As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form “one BCG team,” capable of delivering deep strategy and technical expertise.
CCI Experts are energized by the “detective work” of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact.
Additional info
You'll be based in:
Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego).
You'll be traveling:
Travel is anticipated (~30-50%) and will vary based on specific project locations.
For U.S. applicants:
BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The first year base compensation for this role is:
Consultant: $190,000 USD
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 (USD) in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested retirement contributions made annually, whether you contribute or not
Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
To learn more about our employee benefit please check our BCG Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Customer Service Administrator
Customer Service Specialist Job 22 miles from Sterling Heights
The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
About Kistler:
Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology.
Why Kistler?
At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
Customer Service Administrator
Customer Service Specialist Job 22 miles from Sterling Heights
The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
About Kistler:
Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology.
Why Kistler?
At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
Call Center Representative/ BDC Agent
Customer Service Specialist Job 22 miles from Sterling Heights
JOIN OUR TEAM AS A BDC REPRENSENTATIVE/ CALL CENTER REPRESENTATIVE Are you a cheerful and positive individual with a knack for great phone conversations? We're looking for dynamic personalities to join our team as in house BDC Agents. This role is perfect for those who thrive on making meaningful connections over the phone and have a passion for customer service.
About Us
Gordon Chevrolet is a great Chevrolet dealership with a family feel. We operate an award winning sales and service department and are committed to delivering exceptional customer experiences. As a BDC Agent, you'll be at the forefront of our customer interactions, ensuring each caller feels valued and supported.
Key Responsibilities
Engage with customers over the phone to understand their needs and provide assistance.
Schedule appointments and manage customer inquiries effectively.
Maintain a positive attitude and enthusiasm for helping customers.
This position is an in store position.
Qualifications
Previous experience in customer service or call center atmosphere is preferred but not required.
Excellent communication skills and a friendly demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in basic computer applications.
Why Join Us?
Competitive Compensation And Benefits Package.
Opportunities for growth and advancement within our company.
A supportive team environment that values positivity and teamwork.
If you're ready to bring your positive energy and phone skills to a team that values your contributions, we want to hear from you! Apply today by sending your resume and a cover letter highlighting why you'd be a great fit for the role of BDC Agent at Gordon Chevrolet.
Appy today and join our growing team voted Best of Detroit by our customers!
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Service Specialist
Customer Service Specialist Job 21 miles from Sterling Heights
Service Specialist - Clarkston, MI
The Service Specialist act as the main point of contact for customers, suppliers, and sales teams regarding orders and shipments. Ensure excellent customer service while managing responsibilities efficiently. Respond to customer inquiries about orders, shipments, inventory availability, and complaints.
SERVICE SPECIALIST RESPONSIBILITIES
Customer Service & Communication
Maintain predictable and dependable attendance.
Serve as a customer advocate to ensure satisfaction.
Follow the 2-hour call-back policy for internal and external inquiries (phone, email, fax).
Provide high-quality customer service in alignment with company core values.
Develop and maintain positive relationships with customers, sales teams, and internal departments.
Order Processing & Inventory Management
Accurately process sales orders for assigned account managers and customers.
Adhere to the Proactive Customer Service Model.
Monitor customer inventory and sales reports to ensure proper stock levels and on-time shipments.
Manage custom stock, blanket purchase orders (POs), and consignment inventory to prevent stock-outs and aged inventory.
Logistics & Freight Management
Coordinate freight consolidation efforts and develop cost-saving strategies with the sales team.
Issue paperwork for returns and credit/debit memos in a timely manner.
Process Bill of Lading requests within a 48-hour receipt goal.
Collaboration & Support
Provide backup support for other customer service team members when needed.
Participate in continuous improvement initiatives, training, and team meetings.
Document customer complaints and forward them to the Customer Service Manager.
Stay knowledgeable about all products, account specifics, and industry trends.
Engage in Lean meetings and contribute to Lean blog discussions.
Travel with account managers when necessary.
SERVICE SPECIALIST REQUIREMENTS
Qualifications
Minimum of 2 years of customer service experience (industry-related experience preferred).
Maintain professionalism, integrity, and a positive attitude.
Skills & Abilities
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher).
Ability to read, interpret, and apply instructions from manuals and documentation.
Strong verbal and written communication skills to interact with various audiences.
Basic math skills (addition, subtraction, multiplication, division, fractions, decimals).
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Area Customer Service Associate
Customer Service Specialist Job 33 miles from Sterling Heights
:
Area Customer Service Associate
Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager.
We offer:
Health benefits.
401K plan.
Paid time off and holiday pay.
Wellness program.
Professional development & career advancement opportunities.
Lots of perks.
Responsibilities:
Assist with answering incoming customer service calls.
Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area
Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests).
Export information from database into Excel spreadsheet for assignment and prioritization.
Submit daily prioritized excel report to appropriate personnel.
Track and update changes to the SR report and provide updated report to Area Customer Service Manager.
Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution.
Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
Monitor area hunt group to respond to customer inquiries.
Create and submit letters to customers.
Assign SRs through Siebel database.
Communicate with customers the dates and times for repairs; schedule services in Precision Order.
Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase.
Request and collect referrals from every satisfied customer during the post installation call process.
Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination.
Monitor all SRs assigned to corporate POCs to ensure swift completion.
Utilize aged service request reports to manage service request cycle times.
Keep abreast current product lines and familiarize with new product lines to keep product knowledge current.
Perform other functions as necessary or assigned.
Qualifications:
Minimum one (1) year of customer service experience preferred.
Highschool diploma or equivalent; associate degree preferred.
Flooring or home improvement industry experience preferred.
Proficient in MS Word, Excel, and Outlook.
Excellent oral and written communication skills.
Strong telephone etiquette and professional demeanor.
Problem-solving skills.
Excellent organizational skills.
Team player.
Ability to set priorities and meet deadlines.
Why You'll Love Empire· We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.· We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.· We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.· We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.· Visit *********************************** to learn more
Call Center Representative (Financial Services)
Customer Service Specialist Job 10 miles from Sterling Heights
Contract - 6 months +
pay rate - 22.50/h on W2
Temp to perm role- will convert based on attendance/performance after about 3.5 months. Once converted they will switch to a hybrid schedule 3 days in office and 2 days WFH per week.
During the contract the job is fully onsite.
Laptop and monitors provided.
Job Summary:
Under general supervision, uses specialized skills gained through training and experience in the securities industry to assist in the utilization of a Cost Basis Reporting System and other company's approved systems to provide clients and internal departments with cost basis, gain/loss and corporate action information. Delivers superior client service through accuracy, timeliness and consistency. Enters data, reviews daily reports and researches any discrepancies. Position involves extensive interaction with fellow workers, other departments and branch associates.
Essential Duties and Responsibilities:
Five hours per day answering calls from branches. Providing exceptional customer service.
Reviewing and assigning incoming form requests.
Creation of detailed workflow items based on calls/requests received from branches.
Entry level skillset processing.
Data entry/Project assignments.
Light research related to project or workflow items.
Knowledge of:
Financial markets and products.
Fundamental concepts of calculating capital gains and losses Fundamental investment concepts, practices and procedures used in the securities industry.
Ability to:
Interact effectively with external and internal clients through both written and verbal communication.
Give customer satisfaction high priority and proactively address customer needs.
Identify relationships, draw logical conclusions and interpret results for use in decision-making.
Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities.
Exhibit initiative, independence and self-direction when performing tasks.
Perform assignments that are broad in nature.
Learn quickly
Follow procedures
Work independently
Skill in:
Call Center Experience
In-depth customer service background
Excellent communication
Positive attitude
Ability to learn and retain information quickly and take notes well Professionalism Attention to detail Light research capabilities Quality assurance is essential Strong data entry skills Learning and applying new information, skills and processes quickly.
Balancing spreadsheets and reviewing data from multiple sources Problem solving complex issues Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment Microsoft Office applications sufficient to produce documents and email with an advanced skill level proficiency in Microsoft Excel, Outlook, and SharePoint Customer service and handling phone calls Working from a queue Data analysis/quality checks Ability to multitask and prioritize Attention to detail
Keywords:
Education: AA Degree preferred. High School Diploma required.
Restaurant Team Member
Customer Service Specialist Job 13 miles from Sterling Heights
Team Member
Opportunity Awaits!
Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.
What Does a TEAM MEMBER do?
Serves our sizzling burgers to hungry customers
Welcomes the customer, takes accurate orders and manages their payments operating a cash register
Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards
Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.
We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.
Our People are Made To Order
We are looking for awesome people to be on our team!
You must be at least 16 years old
You must be able to work in a fast-paced environment with your team
Working Hard!
The Team Member Position requires several physical demands including:
Remaining on your feet for several hours at a time
Lifting and carrying up to 25 pounds
Manual dexterity as it pertains to pressing and grabbing
Ability to communicate and read
Frequent bending, kneeling, stooping and reaching
Carrols Cares
We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!
Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students dreams of going to college a reality!
Real Good Food
Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!
Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Enterprise Solutions Representative
Customer Service Specialist Job 48 miles from Sterling Heights
PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
The territory will be Detroit Metropolitan area including Hillsdale, Lenawee, Jackson, Eastern Macomb, Monroe, and Washtenaw counties
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Responsibilities
Identify and deliver new PITT OHIO Customers.
Promote and sell all PITT OHIO Enterprise services.
Efficiently maintain existing PITT OHIO customer relationships
Prospect and develop retention program for new PITT OHIO Customers
Effectively negotiate rate increases
Support all Company goals and policies
Sales territory must meet or exceed scorecard growth goal
Other Duties:
Interface with Operations, Pricing, Claims, Collections and Business Development Representatives
Able to react to change in response to changes in the Company's go to market strategy.
Proficiently use PITT OHIO Sales applications.
Participate in “Huddles” (collaborative sales meetings) to grow business.
Qualifications
Minimum 3-5 years B2B sales experience
Previous experience or ability to learn the transportation industry preferred
Fluent English language skills
Excellent interpersonal, verbal and written communication skills
Experience in Microsoft Office and the Internet
Valid Drivers License and clean driving record required
Working Conditions:
Travel is required; must be able to energetically travel by car, plane or public transportation
Weekend and evening client contact required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
Customer Experience Coach/Consultant
Customer Service Specialist Job 13 miles from Sterling Heights
Atâ¯Bond, we are dedicated to helping global brands achieve customer-centric growth. We build customized loyalty marketing and human experience solutions for our clients, enabled by technology and data insights. We are currently expanding our network of Customer Experience Coaches/Consultants throughout the USA to support upcoming opportunities. We are looking to create new relationships for current & future projects and are interested in getting to know you better while also introducing ourselves.â¯This proactive approach allows us to connect with exceptional talent and ensure that we are ready to move quickly as new roles become available. Thank you for considering a potential career with us at Bond; we look forward to reviewing your application and potentially working together in the near future.
Do these statements describe you?
A Customer Experience Coach/Consultant/Trainer, looking to drive transformational culture change initiatives in the retail and hospitality industries.
Currently operate your own practice and manage your schedule to complete assignments before or on time.
15+ years of leadership or business experience
Can build authentic and trusted relationships with leadership, business principals and front-line personnel, motivating and inspiring them to achieve results.
Has experience working on and navigating complex change initiatives, including technological innovation and advancements.
Knows how to apply a coach approach to drive tangible and measurable change.
Knows how to follow a prescribed training path while being agile in the moment to adapt as needed.
Can independently schedule and deliver full-day virtual or in-person visits and provide detailed reports following each visit.
Able to quickly recognize resistance and address effectively and diplomatically.
Can attend virtual and in-person regional introduction, onboarding, training, and team meetings & events (as required).
Comfortable with technology (Zoom, Salesforce) and proficient in Microsoft Word, Excel & PPT
Able to work in the United States, and travel up to 17 days a month, in a contract position.
If each statement describes you, then this is your moment to seize a greatâ¯opportunityâ¯to drive transformational in-dealership culture-changing initiatives in the customer experience industry. This role will have you partnering with multiple locations across the country to create industry-leading customer experiences using your knowledge of retail and/or hospitality industries while applying your coaching, facilitation, and consulting skills to drive change.
Key skills that will allow you to excel include:
Approachability: a confident but warm demeanor that adapts well to one-on-one and group discussions to inspire change is key to achieving the goals of this role.
Strong Business Acumen: understands customer experience fundamentals, knows the competition; is aware of how strategies and tactics work in the marketplace, can review and present data effectively to drive awareness and support action planning.
Interpersonal Savvy: able to connect effectively with all levels of employees, from coaching executive leadership to training front lines; builds constructive and effective relationships; can diffuse even high-tension situations comfortably.
Unflappable problem-solving professional: Appreciates that plans can change, strategies can shift, adapts quickly without breaking a sweat, and maintains focus and professionalism throughout
Customer Focus: acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Integrity and Trust: is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth appropriately and helpfully; keeps confidences; admits mistakes.
Managing Vision and Purpose: communicates a compelling and inspired vision or sense of core purpose; can inspire and motivate entire units or organizations.
Understanding Others: understands why groups do what they do; knows how to motivate people; can predict what groups will do across different situations
Strong Communicator: demonstrates ease in communicating and sharing information, understanding complex challenges, and then conveying them with clarity and impact
Digital Communications: comfortable conducting virtual 1:1 and group coaching sessions and workshop facilitation
Fundamental Computer Skills: is confident and capable of opening and updating excel spreadsheets to convey key data; can take an existing PPT presentation and make updates, add new slides and deliver it with impact
⯠Education and Experience
15+ years of Customer Experience, Business Coaching, Training, and/or Consulting Experience
Coaching or Training Accreditation- EQA, ICF Certified, or CTDP etc. would be an asset
Automotive, Hospitality, and/or Retail background in a leadership role, would be an asset
Strong business acumen
Skilled in reviewing data and metrics to challenge progress and results
Practiced in leading organizational change and coaching leaders
Proficient in training frontline staff
Experienced in customer satisfaction/customer engagement initiatives
Must be self-motivated and able to work independently with minimal supervision from remote locations
Why joinâ¯Bond?⯠Bondâ¯is proudly recognized as a Great Place to Work and a Best Managed Company for the third year in a row. We're 800(ish) people working tirelessly together to make the world a more loyal place. You'll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You'll have an excellentâ¯opportunityâ¯to grow, learn and make an impact as we tackle some of our client's biggest business challenges. â¯Atâ¯Bond, we are proud to be a diverse organization and we are committed to building and fostering an environment where our people feel included, valued, and heard. We believe that a strong commitment to diversity and inclusion enables us to truly create equalâ¯opportunityâ¯and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We are looking for independent contractors/freelancers for this role. Applicants must be able to work in the United States of America. No solicitation from Recruiters please.
If the information above sparks your interest, then we would like to hear from you.
Associate Customer Service Rep
Customer Service Specialist Job 10 miles from Sterling Heights
Rate of Pay: $18 to $20 dependent on experience and education First day onsite in Southfield MI 7-9 Weeks of Training from 8:30 a.m. to 5 p.m. Post training hours 8:30 a.m. to 5 p.m. with 1 Saturday rotation every 4-6 weeks from 8:30 a.m. to 12 p.m. Shift bidding starts after. Shifts range from 7:30 a.m. to 7 p.m. Late night and weekend rotations are required. Process repeats every 3 months
Job Summary
Inbound call center to assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving problems, understanding claims, billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.
Essential Functions
* Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations.
* Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status.
* Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership.
* Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements.
* Assists members with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed.
* Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments.
* Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines.
* Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule.
Qualifications
Required:
* High School Diploma or equivalent
* 1 year of relevant experience in related field
Preferred:
* Associate's Degree
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Beaumont Service Center - 26901 Beaumont Blvd
Department Name
PH - Customer Service East Region
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:30 am to 5:00 pm
Days Worked
Monday to Saturday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Cookie Baker and Customer Service Morning Shift
Customer Service Specialist Job 36 miles from Sterling Heights
This is for the morning shift with typical hours 5am-12pm, but we're flexible!
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with
customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
Customer Service/Mastectomy Fitter
Customer Service Specialist Job 44 miles from Sterling Heights
As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today!
WHAT WE'RE LOOKING FOR:
High School diploma or equivalent
Excellent customer service skills
WHAT YOU WILL BE DOING:
Perform fittings of mastectomy and stockings
Assist on retail sales floor when needed
Verify insurance coverage
Write up sales using the POS
Requisitioning of product (min and max) - Freedom system
LOCATION & SCHEDULE:
4433 Miller Rd, Flint, MI 48507
Monday-Friday 9:30 AM - 6:00 PM
WHAT'S IN IT FOR YOU?
Competitive wages and benefits
Health, Dental, Vision and Life Insurance
Paid Holidays/Floating Holiday
Paid Vacation
401k Retirement Savings
Growth & Advancement Opportunity
Paid training
ARE WE A MATCH?
If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.
Customer Service Rep- Warehouse
Customer Service Specialist Job In Sterling Heights, MI
LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you.
Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required.
Responsibilities:
Provide exceptional customer service internally and externally.
Manage switchboard and answer or direct incoming phone calls.
Assist with granting site access and updating usernames and passwords for clients.
Provide information to customers via phone and email.
Use various systems, software, and support tools efficiently.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Physical Demands:
Must be able to lift up to 25 pounds.
Must be able to stand and walk for prolonged amounts of time.
Must be able to twist, bend and squat periodically.
Education & Experience:
High school diploma preferred.
Ability to successfully multi-task, works efficiently, and meet deadlines.
Ability to work independently and in a team environment.
Must have experience with Microsoft Office: Word and Excel.
Requirements:
Must have 1 years of proven customer service experience.
Drug Screening.
Customer service skills and the ability to communicate professionally required.
High school diploma or GED.
Pre-employment background check required.
Benefits:
Life Insurance.
$30.50 per hour.
Paid Time Off (PTO).
401(k)
Medical, dental, and vision insurance programs.
Monthly Bonus.
About Logfret:
Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
Dealership Engagement Specialist
Customer Service Specialist Job 13 miles from Sterling Heights
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
OVERVIEW
The Dealer Engagement Specialist is responsible for retaining and growing an assigned group of existing automotive dealership clients by providing outreach and engagement, fostering positive dealer relationships. With Manager guidance, this role will work directly with dealers to provide support for our SalesAlert solution (and other solutions in the future including Retail Performance, AutoHook, MarketView, and TrafficView).
Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference. This role has current Hybrid Workplace flexibility local to our Detroit, MI office location. Candidate must be available and willing to work in-person one day per week, and ad hoc as needed.
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
Account Support:
* Onboard dealers: obtaining necessary information from dealers, ensure that dealers are supported with accuracy and efficiency.
* Obtain dealer feedback about any data issues related to CRM integration, what might need to be researched, etc.
* Launch dealers, providing needed initial training on solution(s) as needed.
Outreach, Engagement, and Retention:
* Handle phone and email inquiries promptly and effectively in a fast paced, team-oriented environment.
* Build relationships with dealership staff to foster engagement, increase their affinity for our products, add new contracts, and increase likelihood of renewals.
* Bring awareness to clients to drive additional solution usage and understands the value of new product enhancements to promote use to existing clients.
* Apply knowledge of solution features to match the needs of dealer(s), provide demos, upsell, and resolve problems.
* Provide training and insights based on observed dealership monthly performance to drive additional solution usage and enhancements, additionally highlight new solution offerings to increase customer engagement.
* Utilize Salesforce to record inquiries, issues, and client communication. May assist with ad hoc reporting requests.
* Support the creation of marketing and sales strategies and contribute to data analysis insights for improved accuracy and quality.
* Proactively communicates to management to provide updates and report issues in a timely manner.
* Works with manager in completing own annual goal setting and performance review in a timely manner.
Works with manager to prioritize other duties as assigned.
SUPERVISORY RESPONSIBILITIES:None
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Ability to learn our solutions, help the dealer understand how to use them in a more useful way, and communicate the value to them.
* Sales experience, customer support, working with data, understanding of data concepts, organizational skills (ability to multi-task), effective time management, patience answering questions and troubleshooting, detail orientated + strong attention to detail, problem solver.
* Knowledge of retail math concepts such as profit margins and markups to be able to talk through trends or highlights from solution.
* Have enough of an 'elevator pitch' level of knowledge and experience to sell, upsell, suggest add-ons, answer basic questions about functionality, etc.
* Flexibility/Adaptability: Requires the ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives.
* Working knowledge of Microsoft Word and Outlook required.
* Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others.
* Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure.
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way.
EDUCATION and EXPERIENCE
* University degree preferred in business degrees preferred (i.e., General Business, Business Technology, etc.) from an accredited college or university, or equivalent foreign institution and/or
* Minimum of one year of customer service related experience required
* Preference for work experience inside an automotive dealership
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
Customer Relation Specialist
Customer Service Specialist Job 25 miles from Sterling Heights
Benefits:
Bonus based on performance
Company parties
Dental insurance
Health insurance
Training & development
Job SummaryConduct post-service follow-ups to ensure customer satisfaction, address concerns, and gather feedback. Maintain strong relationships through personalized communication, service reminders, and loyalty incentives. Promote maintenance plans, handle escalations, and provide proactive support to enhance the customer experience and encourage repeat business.
Responsibilities
Tracking Service History: Maintain an organized record of customer interactions, service history, and follow-up conversations to ensure continuity in communication and personalized service.
Personalized Thank You Notes: Send handwritten or digital thank-you notes after major service milestones, such as installations or system replacements, to show appreciation and reinforce customer loyalty.
Upselling & Cross-Selling: Based on customer needs, offer upgrades, such as higher-efficiency units or advanced air filtration systems, while emphasizing the benefits and potential long-term savings.
Maintenance Plan Promotion: Encourage enrollment in the company's HVAC maintenance plans by explaining the cost savings and peace of mind that come with regular service checks and priority scheduling.
Seasonal Check-ins: Reach out to customers ahead of the change in seasons (i.e., before summer or winter) to schedule preventative maintenance or offer system tune-ups to avoid unexpected breakdowns.
VIP or Special Customer Engagement: Identify long-term or high-value customers for exclusive offers, VIP service, or personalized outreach to further enhance their customer experience.
Customer Satisfaction Monitoring: Monitor customer sentiment through social media, online reviews, and feedback channels to address any potential issues proactively and manage the company's online reputation.
Community Engagement: Reach out to customers for participation in community events, educational seminars, or HVAC-related workshops hosted by the company, strengthening brand visibility and relationships.
Emergency Service Follow-Up: After an emergency service, follow up to ensure the system is functioning properly, inquire about any lingering concerns, and check if any additional services are needed to ensure the system's optimal performance.
Referral Follow-Up: When a customer refers someone, reach out to express gratitude and ensure the new customer receives exceptional service, reinforcing the value of their referral.
Regular Satisfaction Checkpoints: Set up quarterly or biannual calls to check in with customers, ensuring ongoing satisfaction and addressing any potential future needs.
Promotional Marketing: Regularly email customers marketing materials, promotions, and special offers to keep them informed about seasonal discounts, new services, and exclusive deals, increasing engagement and customer retention.
Qualifications
High school diploma/GED
Previous experience as a Customer Relation Specialist or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Compensation: $15.00 - $20.00 per hour
We take pride in solving any problem you may have in a quick, professional and friendly manner.
Our quality plumbing service and our personal customer service touch, sets us apart from other plumbing companies. Because we are family-owned and operated we are able to provide a Higher Standard of Plumbing Service at a competitive price.
Entry Level Customer Service/Sales
Customer Service Specialist Job In Sterling Heights, MI
div class="content"div class="section-wrapper page-full-width"div class="section page-centered" data-qa="job-description"divb Ambition over experience/b/divdiv Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential.
Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
/divdivbr//divdivb Why Choose Us: /b/divdivb• Location Freedom: /bEmbrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment.
/divdivb• Flexible Schedule:/b Design your workday around your life, not the other way around.
Enjoy a schedule that adapts to your needs, allowing for a better work-life balance.
/divdivb• Residual Income:/b Shift your mindset from one-time earnings to longterm success with a focus on residual income.
Build a sustainable stream of earnings that continues to grow over time.
/divdivb• Unlimited Growth Potential:/b Break free from limitations and explore endless personal and professional growth possibilities.
Your success has no bounds here.
/divdivb• Mentorship-Centric Culture: /bExperience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey.
Grow in the business with guidance, not by competing against others.
/divdivbr//divdivb Your Journey: /b/divdivb• Residual Income Development:/b Learn the art of cultivating residual income streams, ensuring financial stability and growth.
/divdiv• Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition.
/divdivb• Mentorship Embrace:/b Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business.
/divdivb• Flexible Excellence: /bHarness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
/divdivbr//divdivb Qualifications: /b/divdivb• Ambition Over Experience:/b No prior experience is necessary - we value ambition, determination, and a hunger for success.
/divdivb• Adaptability:/b Thrive in a dynamic work environment, embracing change as a catalyst for growth.
/divdivb• Tech-Enthusiast: /bComfortable utilizing technology to enhance your productivity and collaboration.
/divdivbr//divdiv If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now.
Let's build something extraordinary together.
/divdivbr//divdiv Ignite your potential - Apply today!/div/div/div/div
1077 - Customer Service Rep
Customer Service Specialist Job In Sterling Heights, MI
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative Durable Medical Equipment
Customer Service Specialist Job In Sterling Heights, MI
Description We are a family owned business looking for a candidate who is hard working and willing to learn. We are looking for a person who can handle changing situations, one who can multi-task in fast paced environment. DME experience is not required but is preferred. More Requirements/Responsibilities Requirements and Responsibilities include:
CSR experience in a DME setting
Able to speak either Arabic or Chaldean - not required but is preferred
Answering phone calls, speaking with insurance companies
Knowledge with verifying all types of insurances
BOC certified- Not required but is preferred
Helping walk in patients with all their medical needs Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.