Customer Service Specialist Jobs in Pearland, TX

The Company: Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: ********************* Responsibilities: This role involves performing both remote and on-site audits across the USA, working closely with the vendor operations and compliance team to address any gaps, and implementing improvements to strengthen vendor partnerships. The specialist will also develop and maintain an escalation process, helping to resolve high-impact issues and ensuring all compliance requirements are met. The Vendor Compliance & Escalation Specialist focuses on reactive compliance management and resolution of escalated issues that threaten service consistency or contractual compliance. This role will also be responsible for developing and maintaining a structured escalation process to address vendor disputes, performance issues, and compliance violations. This position requires a proactive approach to identifying and resolving challenges before they escalate and a reactive approach when issues require immediate intervention. Conduct comprehensive audits remotely and onsite to ensure vendors meet compliance standards and adhere to company policies. Identify compliance gaps and work with vendors to resolve them. Perform detailed reviews of vendor documentation, service delivery records, and contract terms to identify discrepancies or non-compliance issues. Travel up to 30% (minimum of 8 days per month) to perform on-site audits and inspections across vendor locations. Develop and continuously improve a structured escalation process for managing vendor disputes, performance issues, and compliance violations. Ensure it is well-documented and followed by both internal teams and vendors. Serve as the first point of contact for high-impact, time-sensitive vendor issues, managing complex cases that require senior leadership intervention. Ensure timely resolution and minimal service disruption while maintaining clear communication with stakeholders. Document audit findings, escalation cases, and follow-up actions; maintain a comprehensive audit trail for accountability and traceability. Analyze audit results and escalation trends to identify recurring compliance issues or systemic problems. Generate regular reports for senior management, including key findings, ongoing issues, and recommendations for process improvements. Use data from audits and escalations to inform proactive strategies and drive continuous improvement in vendor management. Review and update compliance policies, procedures, and escalation protocols in response to evolving industry standards, regulatory changes, and company policies. Stay informed on emerging compliance trends, best practices, and regulatory changes to ensure company policies remain current and effective. Collaborate with internal teams (compliance, operations, legal) to align vendor management strategies and address high-priority issues. Foster strong vendor relationships and ensure smooth communication to minimize the likelihood of future escalations. Support the training and development of internal teams and vendors on compliance expectations and escalation procedures. Education or Desired Licenses and Certificates: Bachelor's Degree in Business Administration, Supply Chain Management, Operations, Compliance, or a related field. OR Certified Compliance and Ethics Professional (CCEP) - Demonstrates knowledge in compliance, ethics, and regulations, enhancing credibility in vendor compliance oversight. Certified Risk Management Professional (CRMP) - Helps develop expertise in identifying, assessing, and mitigating risks, particularly in vendor management. OSHA or Environmental Health & Safety (EHS) Certification - If auditing vendors in certain industries, certifications related to safety compliance can be beneficial. Skills and Abilities: Ability to conduct thorough vendor audits and inspections to assess compliance with established standards and regulations. Skilled in designing and implementing structured escalation processes, ensuring timely and efficient resolution of vendor issues. Strong ability to analyze compliance audit data, identify trends, and use insights to drive improvements in vendor management practices. High attention to detail in documenting findings, tracking compliance metrics, and maintaining organized records of vendor communications and audit results. In-depth understanding of industry regulations and best practices related to vendor compliance, ensuring policies are current and effective. Ability to provide training and support to internal teams and vendors on compliance standards, escalation procedures, and best practices. Excellent communication and interpersonal skills, capable of managing vendor relationships, providing clear reports to senior management, and ensuring alignment between internal teams and vendors. Strong problem-solving abilities in addressing vendor non-compliance and performance issues, ensuring swift corrective actions are taken to resolve disputes and mitigate risks. Travel: Upwards of 30% / 8 days per month Work Location and Status: Full time, Hybrid position - location in Texas No visa/legal sponsorship Compensation: Compensation commensurate with experience Competitive benefits package and employee programs Strong personal and company growth opportunities For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base salary for this role is between $50,000 - $95,000 This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role. Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.

Entry Level - Sales and Customer Service Representative Type: Full-Time Join a Team Where Success is Celebrated Every Day! Are you a natural people person with a knack for solving problems? We're looking for someone who thrives on building connections and turning customers into loyal fans. What You'll Be Doing: Connect: Greet customers in person with warmth and enthusiasm while delivering top-notch service. Showcase: Highlight the benefits of our products and services with energy and confidence. Assist: Ensure customers find what they need and leave with a smile. Grow: Develop your skills and seize opportunities to advance within the company. What We're Looking For: High school diploma or equivalent (college coursework is a bonus). Previous experience in sales or customer service is great but not required-we provide hands-on training. Strong communication skills. Ability to manage time efficiently and stay organized. Reliable transportation to and from work. Basic computer skills and excellent phone and interpersonal etiquette. A proactive, can-do attitude with the ability to multitask. Why You'll Love Working Here: Vibrant Work Environment: We keep things fun, fast-paced, and engaging so you'll look forward to every shift. Career Growth: We're committed to helping you build your future with clear paths for advancement. Supportive Team Culture: Join a welcoming team that values collaboration and celebrates achievements. Competitive Compensation: Enjoy a strong base salary with opportunities for bonuses and incentives. You'll Shine in This Role If You're: Friendly and Approachable: You thrive on connecting with others and making their day better. Energetic and Positive: Your enthusiasm and upbeat attitude are contagious. A Team Player: You're always willing to lend a hand and collaborate with your coworkers. Driven and Goal-Oriented: You're excited to take on new challenges and grow your career. Ready to make an impact and grow with us in Houston? Apply now to start your journey!

Responsibilities: Provide outstanding customer service by addressing inquiries, resolving concerns, and explaining policy details. Assist clients with policy updates, claims processing, and general insurance-related questions. Maintain accurate records and document client interactions. Work closely with team members and other departments to ensure seamless service. Stay informed on insurance products, services, and industry trends to better assist clients. Requirements: Licensing: Must hold a Property & Casualty (P&C) Insurance License or a General Lines Insurance License. Experience: At least 5 years of experience in sales and the insurance industry. Bilingual: Fluency in English and Spanish is a plus. Technical Skills: Familiarity with EZLynx or similar insurance software is preferred. Communication: Strong verbal and written communication skills, with a focus on exceptional customer service. Team-Oriented: Ability to work collaboratively in a fast-paced environment. Detail-Oriented: Highly organized, able to multitask effectively, and ensure accuracy in all client interactions. Who You Are: Excellent communicator with a strong customer-focused approach. Detail-oriented and able to manage multiple tasks efficiently. Positive, proactive, and solutions-driven mindset. Experience in customer service preferred (insurance experience is a plus). A team player who enjoys contributing to a positive and supportive workplace. If you?re ready to join a team that values service, integrity, and growth, apply today! #HOUWC46 #ZR Interested candidates please send resume in Word format Please reference job code 134113 when responding to this ad.

We are looking for dedicated customer service relation agent to work Monday through Friday with compensation of $67/hr. As a Customer Service Relation Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and ensuring their satisfaction through effective communication and problem-solving. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, chat, or other channels. Provide accurate and timely information about products, services, and company policies. Skills and Qualifications: Strong communication skills (written and verbal). Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Customer service experience is preferred. Proficiency in CRM software and other relevant tools.

McGee Wealth Management, a growing financial advisory firm located in Katy, TX, is seeking a Client Service Associate to join our growing team. We are a financial planning firm that has client service as our #1 priority and we are looking for someone with the same mindset to join us as a full-time CSA. You will be working with our team under the direction of our Lead Advisors. As a small business, we all wear many hats and work as a tight-knit team. To learn more about the firm, please visit our website: mcgeewealth.com Salary & Benefits: Starting salary of $65,000 to $80,000 per year, based on experience Health insurance 401(k) company match Vacation/PTO Group Life and Disability Insurance Learning opportunities Great working environment with professional growth opportunities Healthy work-life balance is a priority to us, and we want it to be a priority for you too Responsibilities: Respond to and execute client requests in a timely and professional manner Handle all paperwork for clients and the firm's custodians Assist in the maintenance of the firm document management system Provide administrative support to the Lead Advisors Advisor meeting prep and follow-up tasks, including document and information gathering from clients Coordinate client meeting scheduling, including in-person and video meetings Follow-up and document work as appropriate in our CRM Handle client RMDs Attend and contribute to team meetings Requirements: 5 years of experience in financial services Proficient with MS Word, Excel, and Outlook Tech-savvy with the ability to quickly learn to navigate various web-based platforms Positive, energetic, friendly, and service-oriented Detail-oriented and organized Ability to follow/interpret procedures and see tasks and projects through to completion Qualified candidates will start the process by having a 15-30 minute zoom interview conducted by our consultant (who is the hiring manager for this position). If there is ground to move forward, you will be required to fill out a Career History Form and if you are selected to advance in the process, you will meet with the firm. Qualified candidates may be asked to take assessments. We are an Equal Opportunity Employer.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (~30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Turn Your Ambition into Income! Join Our Remote Sales Team! Are you an ambitious professional looking for a career that rewards your effort with unlimited earning potential? Our award-winning company, featured in Forbes and named on the Inc. 5000 list for six consecutive years, is growing fast and we want you to be part of our success story! Why You'll Love This Role: Sky's the Limit Earnings: First-year earnings of $100,000+, with top performers exceeding $200,000 annually. Freedom & Flexibility: Work remotely, set your own schedule, and take control of your success. Industry-Leading Support: Comprehensive training, expert mentorship, and cutting-edge tools to help you thrive. Fast-Track to Success: Close deals in as little as 72 hours and see the impact of your work immediately. Your Role as a Customer Success Consultant: Engage with pre-qualified leads and guide them through their options. Conduct virtual sales presentations via Zoom or phone to educate clients. Offer personalized financial solutions, including IULs, annuities, and life insurance. Drive results by effectively managing the full sales process, from lead to commission payout. Who Thrives in This Role? Go-Getters: You're motivated, proactive, and committed to success. Great Communicators: You excel at building relationships and educating clients. Ethical Sales Professionals: Integrity and client-first service are your top priorities. What's in It for You? Expert Training & Mentorship: Get the guidance you need to excel. Uncapped Earning Potential: Your income grows with your effort. Performance-Based Incentives: Enjoy bonuses, rewards, and career advancement opportunities. Don't Wait! Your Future Starts Today! Submit your resume and tell us why you're the perfect fit. If you qualify, we'll schedule an interview. Note: This is a 1099 independent contractor position, commission-based, and available to U.S. candidates only.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job - We'll ship everything to you directly! 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! Why Join Vivint? Ten paid holidays Two weeks paid time off Employee pricing on smart home products Medical/Dental/Vision/Life coverage 401(k) plan with matching Career development and leadership opportunities Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. Who we're looking for: Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! Exceptional customer service skills Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician Clean driving record and valid license Someone who thrives in a team environment as well as independently Minimal Requirements: Candidates must live within a 20-mile radius of the city Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws. Physical demands of the job: Lift and carry up to 45 lbs. Climb ladders up to 14 feet Work in attics and other limited-space areas Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at ************************************************************************ Official description on file with Talent.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

B2B Sales Environment. Work closely with the management team to define marketing materials and programs. Developing and delivering marketing and communications strategies for the organization. Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profit. Drive success of the company's goals and objectives through achieving individual sales quotas. Clearly communicate the progress of monthly/quarterly initiatives Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status in CRM. Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Attend networking events for prospecting and bidding opportunities Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization. Travel occasionally to trade shows and client meetings when necessary (Company paid). Solid experience with computer systems and technology.

Web & Digital Services Specialist | $35.00/hr. |Full Time/In Office/Contract What Matters Most Competitive Pay of $35.00/hr. Schedule: Monday – Friday 8am to 5pm Contract role Weekly Pay with direct deposit or pay card When you work through Team1Medical, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program Job DescriptionWe are looking for a skilled Web & Digital Services Specialist to join their marketing department to act as a bridge between technology and the content creation process for a healthcare organization. Whether it be now or later, you do not want to miss this opportunity. Submit your resume today to see what possibilities are available Responsibilities: Working alongside with clinic developers, Senior Management of Digital Marketing and other staff to ensure technologies are performing well and serving the needs of our patients and internal users. Manage the Sitecore platform including setup, establishing taxonomy and tagging patterns, workflow, platform governance and usage reporting. Qualifications and Requirements: Must have 8-10 years of applicable work experience. Strong organizational and multi-tasking skills. Familiarity with digital marketing and sales platforms such as Sitecore, SharePoint, SFDC Marketing Cloud & Lead Generation, CRM platforms (SFDC) and Web Data Analytics (Adobe Analytics), Search tools (Conductor) and/or Ecommerce, especially with regards to how they connect to or work in conjunction with Sitecore platforms is preferred. Benefits and Perks: $35.00/hr. Once hired on with the organization they offer a comprehensive benefits package, which includes three weeks of Paid Time Off, PPO or HMO, and 401k. Your New Organization:Our client is a healthcare organization with multiple locations within the Houston and Greater Houston areas with various career growth opportunities. Your Career Partner: Team1Medical, a Reserves Network company, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.In the spirit of pay transparency, we want to share the base salary range for this position is $35.00-$40.00/hr. not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth

We are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. We have put together a remarkable training program to develop our Customer Support Representatives to train on development and management and transition into a leadership role within our company in less than 8 months. We are looking to hire 5 new Customer Support Representatives to help expand our promotions with our Clients. Performance-based promotions into management rather than seniority, so you go at your own pace. All openings are ideal for recent graduates, or professionals. Customer Support Representative Duties/Responsibilities: Training and Developing new strategies in customer relations and management Create status reports for all projects managed Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met Strong respect for a team environment Ability to cultivate client and consumer relationships Customer Support Representative Qualifications are: Customer service background preferred Excellent interpersonal, research, and training skills Strong Student Mentality and willingness to learn and grow in a team environment Grace under pressure and good judgment in sensitive situations Mastery of good habits and professionalism An entry-level customer service position with us will accelerate your professional development in the job market and provide you with hands-on training that will prepare you for your future career. We want to give you rewarding, practical work experience. If you want to work at a place you love and enjoy the people and the environment, Apply Now! #LI-Onsite

The customer comes first within the hospitality industry and that is no exception at Ireti Provisions. Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Support Representative's hospitality will be the difference between their encounter being just average or an exceptional one. Like the hospitality industry, the primary purpose of the Customer Support Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Support Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience. The responsibilities and tasks of the Customer Support Representative consist of: Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need Keeping a record of customer interactions, processed orders, and service schedules Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff Managing a team of Junior Customer Support Representatives We want someone in the Customer Support Representative role whose qualifications include: Minimum of a high school diploma At least one year in Customer Support Representative roles or hospitality positions such as retail or restaurant Ability to recognize, apply and explain your product or service knowledge Dedicate consistent learning and training to master the craft of hospitality to increase customer experience Be an effective problem solver Outgoing personality with a passion for helping others Passion for increasing in-person hospitality skill set to build better relationships Excellent communications skills As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Support Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process. #LI-Onsite

Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way

Support the Customer Excellence Division and service level execution to ensure the Customer Focus and Continuous Improvement are exceeded within the division. Maintain customer satisfaction by successfully completing all order entry, invoicing and support customer onboarding. Knowledge and Skills Requirement: * Attributes consistent with company culture; safety, customer service, integrity, continuous improvement. * Leadership and Communication skills * Ability to establish effective working relationships with all levels of the organization * Should be analytical, detail-oriented, flexible, and decisive * Experience with Microsoft office applications * Analytical aptitude, commitment to accuracy and quality, problem solving skills, attention to detail * Efficiency, productivity, strong organizational skills and accuracy * Time management, with the ability to meet deadlines under pressure * Eagerness to learn new things and maintain a positive attitude toward changes and new challenges * Excellent oral and written communication skills * Openness to new responsibilities and willingness to shift focus * Ability to work in a fast-paced environment and ability to multi-task. * Proactive disposition with strong follow through skills * Demonstrate initiative and ability to handle multiple deadlines. * Assist in development, monitoring, and adherence to department budgets. * Bilingual - Read, write, communicate (English/Spanish) preferred Education & Experience: * Required: Bachelor's Degree in Business Administration or Equivalent Chemical/Manufacturing Experience * Required: Intermediate to Advanced Microsoft Office Programs * Preferred: 2+ years of Chemical Industry Experience * Preferred: DOT experience that includes Hazardous Materials * Preferred: Chempax or other Chemical Software Experience

What We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer services starting with are hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas. As they say, "There is no business, like trash business." What We Are Looking For! CUSTOMER SERVICE REPRESENTATIVE Bi-Lingual Highly Preferred!!! POSITION SUMMARY Handle inbound/outbound inquiries which result in but not limited to: setting up new accounts and services, providing service contract information, resolving customer issues or questions, and collecting payment while delivering great customer service and leaving a positive impression. ESSENTIAL DUTIES & RESPONSIBILITIES * Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience * Manage difficult or emotional customer situations, responds promptly to customer needs and responds to requests for service and assistance * Provide accurate information about products and services to the customer * Accurately document all calls and account information * Identify and educate customers on services/products with the intent of suggestive upselling * Process customer payments * Perform outbound collection calls * Review, monitor, and follow up on any assigned accounts as appropriate * Protect customer information by keeping all information confidential * Update job knowledge by attending training and educational opportunities * Perform other assignments and duties as directed by supervisor MINIMUM QUALIFICATIONS * 2 years of customer service experience * 1 year of call center experience highly preferred * 6 months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications * Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Teams * Data entry, keyboard skills and use of a 10 key calculator are required * Ability to work in a fast-paced environment * Ability to multi-task, prioritize and manage time effectively * Excellent follow-through and attention to detail * Strong verbal and written communication skills * Collaborate with others effectively PHYSICAL REQUIREMENTS * Sitting for 6 - 8 hours a day * Standing, walking, bending, kneeling, stooping, and climbing * Ability to lift and move items up to 10 pounds EDUCATION * High School diploma or equivalent required LICENSE AND CERTIFICATIONS * None

Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Entry Level Customer Service Representative to add to our diverse team of professionals. Our company works as the “middle man” for our clients - we connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients all over the country has led us to the world's leading providers of services. Through our partnership, we have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization. As an Entry Level Customer Service Representative, you'll be in charge of your own professional development. To help maintain our high standard to an excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following: Using targeted marketing lists to identify and pursue new sales leads Providing customers with products and solutions that help to simplify and organize their lives Processing sales orders, order changes, installation dates, and cancellations Providing product sales and support to customers, other Entry Level Customer Service Representative, as well as our outside sales team Completing tasks including building marketing campaigns, and following up on customer enrollments Excelling in a team-based, competitive environment Working with the account team on growth and retention of client accounts Requirements of the Entry Level Customer Service Representative: A high school diploma or GED equivalent is preferred Experience working in customer service, sales, retail, or hospitality industries Consistently reliable transportation Ability to communicate effectively, actively listen, and problem solve Ability to work well individually and in a team environment Strong sales and closing skills and the ability to overcome objections **Please note this position is located in person in League City, TX. This position involves working with customers directly daily. By applying, you acknowledge and accept that this is an in-person position. #LI-Onsite

What We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer services starting with are hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas. As they say, "There is no business, like trash business." What We Are Looking For! CUSTOMER SERVICE REPRESENTATIVE Bi-Lingual Highly Preferred!!! POSITION SUMMARY Handle inbound/outbound inquiries which result in but not limited to: setting up new accounts and services, providing service contract information, resolving customer issues or questions, and collecting payment while delivering great customer service and leaving a positive impression. ESSENTIAL DUTIES & RESPONSIBILITIES Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience Manage difficult or emotional customer situations, responds promptly to customer needs and responds to requests for service and assistance Provide accurate information about products and services to the customer Accurately document all calls and account information Identify and educate customers on services/products with the intent of suggestive upselling Process customer payments Perform outbound collection calls Review, monitor, and follow up on any assigned accounts as appropriate Protect customer information by keeping all information confidential Update job knowledge by attending training and educational opportunities Perform other assignments and duties as directed by supervisor MINIMUM QUALIFICATIONS 2 years of customer service experience 1 year of call center experience highly preferred 6 months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Teams Data entry, keyboard skills and use of a 10 key calculator are required Ability to work in a fast-paced environment Ability to multi-task, prioritize and manage time effectively Excellent follow-through and attention to detail Strong verbal and written communication skills Collaborate with others effectively PHYSICAL REQUIREMENTS Sitting for 6 - 8 hours a day Standing, walking, bending, kneeling, stooping, and climbing Ability to lift and move items up to 10 pounds EDUCATION High School diploma or equivalent required LICENSE AND CERTIFICATIONS None

StretchLab helps people improve flexibility and reduce muscle tension to achieve their fitness and wellness goals. We are looking for outgoing, yet humble individuals that are enthusiastic about helping people feel great! Sound like you? Then we should talk! We are looking for full and part time employees who want to advance with our fast growing brand. POSITION: The Customer Service and Sales Representative will to support management with new member acquisition and retention by building a exceptional rapport and delivering a top notch, positive experience with every interaction. COMP & BENEFITS: Hourly Pay Health Benefits (if scheduled 30+ hours/week) Complimentary membership to StretchLab & Row House (>$350 monthly value) Up to 50% off retail merchandise Opportunity for advancement (multiple locations and brands) Paid training REQUIREMENTS: Excellent customer service skills Strong sales skills Clear verbal & written skills Multi-task in a fast paced environment Functional computer skills -- POS / Booking software (i.e. Club Ready); Google Sheets / Docs RESPONSIBILITIES: Sell memberships Book & confirm prospects Greet and check-in clients Ask for referrals Ensure studio cleanliness Participate in team meetings Other duties as assigned DESIRED ATTRIBUTES: Enjoys making new friends Energetic Empathetic Team player Learn More About StretchLab StretchLab is proud to be an Equal Employment Opportunity and Affirmative Action employer. StretchLab does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity.