Customer Service Specialist Jobs in Newington, CT

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  • Bilingual Customer Service Representative

    The Nagler Group 4.2company rating

    Customer Service Specialist Job 6 miles from Newington

    Bilingual in English/Spanish 3 days a week onsite 2 days from home Farmington, CT $20/hour Benefits and paid time off - direct hire We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat. This role requires strong communication skills and the ability to handle inquiries efficiently while maintaining a positive attitude. The Customer Service Representative will play a crucial role in enhancing customer satisfaction and loyalty. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Handle outbound calling for follow-ups and customer feedback. Perform data entry tasks to maintain customer records in our computerized system. Process cash handling transactions accurately when necessary. Collaborate with sales teams to ensure seamless service delivery. Maintain professionalism and phone etiquette during all interactions. Assist multilingual customers effectively, ensuring clear communication. Resolve customer complaints in a timely manner while ensuring customer satisfaction. Requirements Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in data entry and use of CRM systems. Excellent verbal communication skills in English; bilingual or multilingual abilities are a plus. Ability to work collaboratively within a team setting while also being self-motivated. Familiarity with cash handling procedures is an advantage. Demonstrated ability to maintain composure under pressure and handle difficult situations with professionalism. Strong attention to detail and organizational skills.
    $20 hourly 14d ago
  • Call Center Specialist

    The Hollister Group 3.8company rating

    Customer Service Specialist Job 6 miles from Newington

    Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required. Hybrid schedule, 4 days onsite. Pay: $19/hr Responsibilities: • Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs. • Maintain professionalism and courtesy in all interactions with customers and third parties. • Transfer calls and connect callers to the correct department or person. • Perform additional duties as required. Qualifications: • Bachelor's degree preferred, not required • Strong computer skills and technical proficiency. • High energy and self-motivation to take initiative and follow through. • Ability to collaborate effectively in a team setting. • Outstanding written and verbal communication skills. • Proven ability to manage stressful situations with patience and professionalism. • Capable of handling a high call volume while meeting time standards and maintaining a professional attitude. • Dedicated to ongoing improvement and learning in customer service techniques. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
    $19 hourly 13d ago
  • New Store Opening - Asset Protection - Agent - Royal Ridge Center Rack

    Nordstrom 4.5company rating

    Customer Service Specialist Job 31 miles from Newington

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
    $32k-36k yearly est. 2d ago
  • Customer Service Representative

    Ray Murray, Inc. 3.5company rating

    Customer Service Specialist Job 50 miles from Newington

    Customer Service Representative Schedule: Monday - Friday, 8:00AM - 5:00PM Founded in 1973, Ray Murray, Inc. is a leading distributor of propane & compressed gas equipment, hearth, heating & outdoor living products. We operate 4 distribution centers east of the Mississippi. Our primary customers are propane marketers, specialty retailers, & trade professionals. We have grown to become one of the largest distributors in our industry through a combination of consistent organic growth and strategic acquisitions. RMI prides ourselves in providing exceptional support through our highly trained team of professionals. Position Summary Looking for an energetic, dependable, customer-oriented representative for order entry, answering customer questions and billing inquiries with the highest degree of courtesy and professionalism to offer complete customer care. As a Customer Service Representative (CSR), you will provide industry-leading customer service to our customers. This is a full-time, in-office position at one of our four office locations: Lee, MA; Bensalem, PA; Flint, MI; or Goldsboro, NC. The ideal candidate must be within commuting distance prior to starting. Key Duties and Responsibilities Answers customer requests or inquiries concerning equipment, products, promotions, and billing with the ability to take full responsibility, from start to finish Provide timely and thorough resolution of all issues raised by customers, as well as documenting all actions and correspondence Make recommendations according to customers' needs on features, accessories, and upgrades Continually maintain working knowledge of all company products and promotions Utilize operational system to process orders and enter customer claims Assisting with Marketing and Warranty functions · Other duties as assigned Job Qualifications and Skills · Relative Customer Service experience required: answering phone calls, communicating with customers, responding to inquiries, taking orders · Excel in communication both verbal and written maintaining strict professionalism in all customer correspondences · Computer literate: Experience with all Microsoft applications (Outlook, Word, Excel, etc.) · Ability to meet the demand of a high-paced operation by handling a high-volume of requests, incidents, and customer inquiries · Experience in the Propane, HVAC or Hearth industries is a plus · Experience with ASW system is a plus · Customer Service, Organization, Problem Solving, Time Management skills · Empathy, Patience, Critical Thinking, Professionalism, Teamwork skills
    $31k-38k yearly est. 8d ago
  • Client Service & Operations Associate

    Barnum Financial Group 3.3company rating

    Customer Service Specialist Job 34 miles from Newington

    The Client Service and Operations Associate supports the firm with daily responsibilities to ensure efficient operations. Handles policy holder inquiries via telephone and/or email and resolves problems. Uses computerized systems for tracking, information gathering, and/or troubleshooting. Maintains quality service by following policies and procedures and reporting needed changes. Contributes to team effort by accomplishing related results as needed. This position also supports on site facilities requests including but not limited to handling mail, overnight deliveries, packages, and other logistics. Summary of Responsibilities: Provide information and superior service to clients regarding their policies or accounts via phone and email Obtain and evaluate all relevant data to handle each inquiry in a timely manner Maintain an accurate log of activity and report as required Handle checks and other physical financial instruments within required timelines Problem solve and establish key contacts with vendor partners, like USPS and UPS. Work with other departments within Barnum for project completion. Communicate issues with manager for quality resolution. Meet individual and team activity goals and metrics. Adhere to company Compliance guidelines. Competencies Client Service, Adaptability, Communication, Time Management, Quality Job Requirements Minimum 3 to 5 years work experience and/or college degree preferred. Capacity to handle a fast-paced environment and maintain attention to detail. Ability to navigate computerized data entry system and other relevant applications. Ability to adapt to change and work efficiently within a variety of situations. Call Center or logistics experience preferred. Salesforce experience preferred Strong organizational skills. Ability to build relationships Effective verbal and written communication skills. Proficient in Microsoft Word, Excel, Outlook. Ability to coordinate, prioritize, and meet multiple deadlines of projects simultaneously. CRN***********308
    $59k-92k yearly est. 16d ago
  • Customs Specialist

    Masis Professional Group

    Customer Service Specialist Job 31 miles from Newington

    Do you have experience in logistics and managing the movement of products domestically and internationally? If so we have an excellent temp-to-perm opportunity for you as Customs Specialist (Compliance and Logistics) in East Longmeadow MA! Salary: From $40.00 to $44.00 per hour based on experience Schedule: Monday through Friday, flexible either 8:00am to 5:00pm or 7:00am to 4:00pm or similar What will you do: Handle material expediting including working with Purchasing and Planning, expediting reports to vendors, and related duties. Schedule deliveries, oversee import/export, and handle other requirements specific to selected vendors/clients. Select and bid both domestic and international freight forwarders/carriers/brokers. Track containers, print documents, and update SAP on ETA for each container. Stay up to date on Customs Compliance rules and regulations, changes, tariffs etc. Handle quoting of air freight. Other general compliance and logistics responsibilities as assigned. What is essential for this job: Proven experience in logistics coordination, supply chain or similar role. Understanding, exposure or direct experience in customs compliance is a plus but not required. Strong knowledge of transportation management systems and logistics systems and processes, SAP preferred. Proficient in data analysis tools and software. Excellent communication and interpersonal skills. Bachelor's degree is preferred.
    $40-44 hourly 10d ago
  • Customer Service Representative

    Medxwaste.com

    Customer Service Specialist Job 31 miles from Newington

    MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions. Role Description We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills. Key Responsibilities: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, receipts, and payments. Assist with reconciliation Assist with budget preparation and financial forecasting. Customer Service: Serve as the first point of contact for customer inquiries via phone & email Provide information about services, resolving issues in a timely manner. Work with dispatcher to create customer schedules Maintain customer records and update information in our software Collaborate with other departments to address customer needs and concerns. Follow up with customers to ensure satisfaction and retention. Qualifications: Proven experience in bookkeeping or accounting, preferably in a similar role. Strong customer service skills with a friendly and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. High school diploma required; associate degree in accounting or related field preferred.
    $30k-38k yearly est. 13d ago
  • Customer Service Representative

    Indotronix International Corporation 4.2company rating

    Customer Service Specialist Job 11 miles from Newington

    Job Title: Call Center Representative Job Type : Contract Shift Timings: First Shift:7:30am - 04:00pm OR 08am - 04:30pm Second Shift: 3:30pm - 11:30pm Job Responsibilities: • Candidate must demonstrate a strong familiarity with computers and basic application familiarity. • Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers. • Excellent communication skills, including speaking, listening and documenting as well as attention to detail and the ability to follow standard processes and procedures is a requirement. • Ability to attain and maintain department performance metrics (such as number of calls per hour, log-in / out times, quality monitoring). • Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours and days off. • Candidate must also be able to work regularly scheduled weekends and holidays. Regular attendance, including the ability to start assigned shift on-time, is mandatory. • Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays. • Currently work is hybrid, with some days required in office and other can be worked remote. These are based on successful completion of training and achieving acceptable performance.
    $32k-40k yearly est. 14d ago
  • Call Center Rep

    Ultimate Staffing 3.6company rating

    Customer Service Specialist Job 22 miles from Newington

    Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. What's in it for you? Weekly pay Up to $18/hr Medical benefits offered Responsibilities: Handle high volume of incoming calls Assist customer in a polite and friendly manner Create purchase orders, update client information in system Manage client accounts and support in technical issues Resolve any client and customer inquiries and complaints in a timely manner Update internal databases while fielding calls from customers and/or clients Answer pertinent questions as best to your ability to service the caller Requirements: Minimum of 2 years experience in customer service setting Strong communication both written and verbal Good customer service skills All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $18 hourly 8d ago
  • Commercial Lines Insurance CSR - Temporary (6 months)

    Hobson Associates 4.0company rating

    Customer Service Specialist Job 28 miles from Newington

    HYBRID schedule- New Haven County / Central CT Join a top-rated, member-owned property & casualty insurance provider known for its collaborative culture and commitment to employees and customers. About the Role: We're seeking a temporary Commercial Lines Customer Service Representative to support their account services team from March through early Fall (end date TBD). Must have a producer's license and experience in commercial P&C insurance operations. What You Bring: 3+ years experience working in commercial lines (P&C focus) Experience with Auto coverage & habitational personal lines (preferred) Strong Risk Management knowledge, contracts, and credit reports Self-motivated with strong judgment & problem-solving skills CT Producer's license Agent's license Ability to start immediately What They Offer: Competitive pay Collaborative, team-oriented environment Now interviewing-click 'APPLY NOW'!
    $29k-37k yearly est. 6d ago
  • Inside Sales/Customer Service Rep

    P&M Sales 4.6company rating

    Customer Service Specialist Job 6 miles from Newington

    P&M Sales is an independent manufacturers representative agency, selling electrical construction products. Role Description This is a full-time hybrid role for an Inside Sales/Customer Service Rep at P&M Sales. The role is located in Hartford, CT, with the possible ability to work from home. The Inside Sales/Customer Service Rep will be responsible for engaging with customers, providing support, ensuring customer satisfaction, and delivering a positive customer experience. Qualifications Customer Service and Computer Skills Required. Customer Satisfaction and Customer Experience skills. Strong communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Experience in sales or customer service roles. Knowledge of CRM systems is a plus. Knowledge of the electrical construction business is a must.
    $29k-37k yearly est. 9d ago
  • Client Service Associate, Institutional

    Fiducient Advisors 3.9company rating

    Customer Service Specialist Job 6 miles from Newington

    Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Client Service Associate role is a valuable part of the overall level of service and communication provided to clients, Consultants, custodian firms and money managers, working on the clients' behalf to help them achieve their investment goals, no matter how big or small. The position assumes responsibility for supporting the firm's Institutional Investment Consultants in the areas of account administration, client servicing, trading and consulting projects. Responsibilities: Act as a liaison between custodians and clients by maintaining client records and authorized signers, managing recurring distributions, opening accounts, preparing Standing Letters of Authorization, etc. Assist clients or Consultants with processing and facilitating money movements, including wires, electronic funds transfers, journals, DTC (Depository Transfer Check) of securities, ACAT (Automated Customer Account Transfer) and non-ACAT transfers in a timely manner while abiding by the Company's Compliance policies Draft investment trade paperwork on behalf of clients as it relates to Mutual Funds, Alternative Assets, Separately Managed Accounts, etc. in accordance with the Company's Compliance policies Support clients in completing paperwork for Hedge Fund and Private Equity subscription agreements in accordance with the Company's Compliance policies Uphold superior client service standards by providing timely follow-up, proactive communication and by being a knowledgeable resource for clients and colleagues Conducting outreach to build and maintain strong relationships with our client-base and identify firm services and solutions, such as digital, online access and cash management offerings, that support our clients' needs Sustain effective communication with firm colleagues from other departments by maintaining and updating client records and activities in the CRM, shared folders and process workflows Collaborate with peers on accomplishing operational and administrative duties; running reports, responding to general client requests, etc. Support Institutional Consultants with daily business practices including portfolio administration, client audit requests, telephone coverage, coordination of client meetings and special projects Required Education, Professional & Technical Experience Bachelor's Degree or relevant work experience 1-3 Years in Investment Consulting or Financial Industry Experience Proficiency in Microsoft Suite Broad investment knowledge including experience with mutual funds, investment managers, 401(k) and/or Defined Benefit Plan administrative procedures preferred Basic understanding of cash flow objectives Previous CRM, Advent Axys, Adobe and custodial portal experience is a plus Essential Traits Thoughtful ability to establish rapport and build relationships. Exceptional communication in a public setting with notable writing and presentation skills. Adaptability when priorities shift and able to work independently. Sound judgment and problem-solving skills. Innovative, curious, and enthusiastic. Detail-oriented with a high level of accuracy and organization. Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging. Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. Work Environment & Travel Requirements This role may travel up to 5% of the time for training and or business/events. This role offers a hybrid work model with three days in one of our professional office environments and two days remotely. Physical Job Expectations The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Must be able to remain in a stationary position for up to 8 hours. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The person in this position may at times need to move throughout the building to access different areas. Ability to move equipment weighing up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities. What We Offer (Summary Highlights) A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry. The base salary range for this position is $65,000-$90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. Paid Time Off Generous PTO with optional rollover Personal/Sick Time 10 Holidays with additional half days off for specific holidays throughout the year Summer Perks Bereavement Time -inclusive time off for a loved one, unborn child, or pet. Employer Paid Parental, Personal and Family leaves. Professional Development Day for eligible exams Work Life Convenience Benefits Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more KindBody - Family & Fertility Assistance Wellness Reimbursement Program Professional Development Designation reimbursement Employee Referral Program Employee Resource Groups, Mentorship Program & New Hire Cohort 401K Plan with company match Cell Phone Reimbursement Program Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement. Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals. We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.
    $65k-90k yearly 1d ago
  • Customer Service Representative

    B&B Communications Group, Inc. 3.8company rating

    Customer Service Specialist Job 31 miles from Newington

    B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis. Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication and interpersonal skills Problem-solving abilities Experience in telecommunications industry is a plus High school diploma or equivalent
    $32k-40k yearly est. 15d ago
  • Sales Support Specialist

    The Clarke Connection, LLC 4.3company rating

    Customer Service Specialist Job 30 miles from Newington

    Job Posting: Sales Support Specialist (Kitchen & Bath Industry Experience Required) Job Type: Part time - full time potential Salary: Competitive, based on experience About Us: The Clarke Connection, a proud member of ALLIED KANE, is a trusted representative agency for Masterbrand Cabinets. We are committed to delivering exceptional products and customer service to homeowners, contractors, and designers. We are seeking a Sales Support Specialist with kitchen and bath industry experience to assist our sales team and ensure a seamless customer experience. Job Responsibilities: • Provide administrative and sales support to the sales team, ensuring efficient order processing and customer communication. • Assist customers with product selections, pricing, and order inquiries. • Prepare quotes, proposals, and sales documentation for kitchen and bath projects. • Coordinate with designers, project managers, and vendors to ensure timely delivery of products. • Maintain accurate records of customer interactions, orders, and project details in CRM software. • Troubleshoot and resolve customer concerns related to orders, delivery schedules, and product specifications. • Stay up to date with industry trends, product offerings, and company policies. Qualifications: • Experience in the kitchen and bath industry is required. • Strong understanding of cabinetry, countertops, and design elements. • Excellent organizational, communication, and problem-solving skills. • Ability to manage multiple tasks and work in a fast-paced environment. • Proficiency in CRM software, Microsoft Office, and order management systems. Experience with 2020 + Pro Kitchens preferred • Detail-oriented with a customer-focused mindset. Why Join Us? • Competitive salary with opportunities for growth. • Supportive and collaborative work environment. • Exposure to exciting projects in the kitchen and bath industry. If you're passionate about kitchen and bath design and excel in a support role, we'd love to hear from you! Apply today by submitting your resume and cover letter to ********************************
    $40k-60k yearly est. 2d ago
  • Entry Level med device rep - DME/Oncology

    David Bagga Company

    Customer Service Specialist Job 6 miles from Newington

    Med Device/Healthcare company looking for a med device sales rep in HARTFORD, CT IF you're interested/qualified, please send your resume ******************** - thx! SALARY - $70-75K base + commission and car allowance OTE first year is $130-140K with room for growth Territory the following --> Most of the NORTHEAST and MID-ATLANTIC - 50% travel required for this med device job and you must be on board with that part. Candidates must live in greater HARTFORD for this med position. The company is looking for candidates that have around either 1 years of light med or candidates that have around 2-7 years of fortune 1000 outside b2b sales experience from companies like ADP, PAYCHEX, CINTAS, XEROX, UNIFIRST, BEVERAGE COMPANIES and want to break into med device sales. MUST BE HARDCORE HUNTING SALES for this job. bachelors degree preferred for this position.
    $70k-75k yearly 1d ago
  • Park Services Team Member

    Six Flags New England 4.1company rating

    Customer Service Specialist Job 26 miles from Newington

    Our Park Services team helps the park shine! Youre constantly on the move, leaving areas clean as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, youll be right in the center of the action and help keep everything guest ready. The Park Services Team Member is a Rapid Hire role! Pay Starting at $15.00/Hour What does Rapid Hire mean?The Rapid Hiring Process is designed to get you through the hiring process in an efficient manner! Applications include interview style questions to allow us to get to know you, and determine whether you would be a good fit for Team Six. Job offers will be determined based on the answers you provide! As a Park Services Team Member at the Thrill Capital of New England Youll Contribute to our Mission by: Regularly inspecting behind-the-scenes and guest facing areas for cleanliness and safety concerns Continuously sweep parks midways and attraction areas using a broom, collecting debris and trash with a dustpan while walking through the assigned section Sanitizing and cleaning all park fixtures, including but not limited to: trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, tables, walls and floors within an assigned area Engaging with guests by greeting them and addressing any questions and concerns Emptying and replacing liners in trash receptacles and restock toiletries as needed Transporting waste to designated compactor areas, adhering to the parks waste policies Responding promptly to and clean-up of any biohazard or vomit spills using appropriate materials and PPE Assisting in other areas of the Park Services Department Enforcing all Six Flags New England policies, including health and safety protocols Performing other duties as assigned or necessary to support Six Flags New England Youll do it with your: Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters Strong attention to detail Ability to complete tasks with little supervision and work independently Ability to handle multiple tasks at one time with efficient use of time Ability to perform repetitive cleaning duties Youll know youre ready when: Must be 16 years and older Must be able to work in all weather conditions Able to wear PPE Willing to work flexible hours, including nights, weekends, and holidays Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc. What Youll Get: Free admission to Six Flags parks Complimentary day tickets and season passes for friends and family Scholarship opportunities Exclusive employee rewards and events like ride nights and picnics Discounts on food and merchandise while visiting as a guest, and additional discounts though our Perk Spot program 401K for eligible employees Note: This job description is not intended to be all inclusive. Team Members may perform other related duties as required, meeting the on-going needs of the company. As a company that welcomes millions of guests to our parks annually,Six Flags Entertainment Corporationis committed to fostering a workplace culture in which diversity, equity, and inclusion are embraced and promoted. We strive to create a sense of belonging, where our associates and guests are treated with respect and made to feel welcome. We aim to create a culture where our differences are celebrated, recognizing that the best ideas are born from opportunity and that each of us can contribute meaningfully when included in the conversation. AtSix Flags Entertainment Corporation, our team has helped us become a world leader in creating FUN experiences for all. More than 28 million guests visit us every year, enjoying our regional amusement park and waterparks along with our resort, hotel, and recreational properties. Within a creative, supportive work culture that celebrates our differences, our team members make sure that every individual is treated with respect and made to feel welcomed. In our parks and on our team, everyone contributes meaningfully and wholeheartedly to the FUN! Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility tobe legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information,may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
    $15 hourly 43d ago
  • Restaurant Team Member

    Burger King-MHC 4.5company rating

    Customer Service Specialist Job 26 miles from Newington

    Our Team Members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner. Previous fast food experience is preferred. Qualifications: Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds, Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
    $29k-36k yearly est. 11d ago
  • Customer Relations Specialist

    OPC Pest Service 4.1company rating

    Customer Service Specialist Job 22 miles from Newington

    Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! ************ youtube. com/watch?app=desktop&v=c8sA3tJt-MU&feature=youtu. be Responsibilities As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information What type of benefits will you receive? Pay of USD $20. 00 to $22. 00 hourly Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer's privacy and other proprietary information What type of benefits will you receive? Pay of USD $20. 00 to $22. 00 hourly Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?
    $41k-49k yearly est. 9d ago
  • PT Customer Service $18.50/hr Paid Weekly

    Trego-Dugan Aviation Inc. 4.0company rating

    Customer Service Specialist Job 17 miles from Newington

    We are hiring Customer Service Agents at Bradley International Airport! Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.
    $54k-94k yearly est. 12d ago
  • Customer Consultant I - 19 hours

    Ion Bank 3.7company rating

    Customer Service Specialist Job 22 miles from Newington

    Schedule M/T/W/F 2:45p - 8p Key Result Areas · Maintain safety and security of financial information · Transaction and operational accuracy and efficiency · Highly responsive to customers' needs · Friendly, personalized customer service Scope of Job Extend excellent customer service to customers and process customer transactions and consultation via video and telephones. Cross sell bank products and be able to explain features and benefits. Essential Functions - may include, but are not limited to: · Employee is required to attend work as scheduled · Ensure company service standards are achieved in area of responsibility · Project a positive and highly professional image of the Bank by providing high quality customer service via video · Ability to multitask and complete all tasks efficiently · Excellent customer service skills via video and telephone as well as following all regulations to avoid loss or fraudulent transactions · Accurately process customer's transactions and balance own terminal · Cross sell bank products and be able to explain features and benefits · Assist customers with their financial transactions accurately and efficiently · Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner · Receive, verify and process through the PC customer transactions · Recognize and properly report any and all fraudulent, counterfeit or suspicious activity by customers or employees to the security department · Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud · Accurately balance daily work. Compliance · knowledge of Bank policies and procedures, State and Federal laws and regulations · responsible for compliance regulations related to this position and receiving appropriate training including but not limited to: Annually Ø Bank Secrecy Act (BSA) and others Other Functions · Ensure activities within assigned functional area of responsibility are in compliance with Bank policy, and State and Federal Regulations · Perform other duties as required The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required. Education and Experience High School diploma required. A minimum of one year teller experience, or some comparable combination of education and experience. Equipment and Software Ability to operate personal teller, teller terminal, typewriter, alarm system, fax machine, personal computer, calculator, photocopier, telephone, currently used Bank hardware/software. Physical Qualifications · Work within one building primarily with only occasional reason to travel or be outside on business · Ability to sit for long periods of time and/or stand in an erect position · Ability to manipulate small objects precisely by whatever means · Ability to express / exchange ideas by means of the spoken word, both speak and hear · Ability to be subject to substantial repetitive motions of the body or its parts · Ability to lift up to 10 pounds occasionally and/or a negligible amount of lifting frequently or constantly to move objects · Ability to be confined in a workstation for long periods of time. Other Qualifications · Pleasant and courteous · Knowledge of Bank products and services and Bank policies and procedures · ability to add, subtract, multiply, and divide all units of measure; to perform the four operations with common decimals and fractions; to perform arithmetic operations involving all American monetary units · ability to perform repetitive work, to continuously perform the same work according to set procedures, sequence or pace · ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure · ability to exchange information with others clearly and concisely; to present ideas, facts, and technical information · ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive to others · ability to receive guidance and supervision; follow work rules, work procedures; meet deadlines, punctuality and attendance standards, etc. Consider this description the foundation of your job, not its boundaries. Expect to participate in training sessions and activities not described here which enhance the quality of service to the customer. Schedule M/T/W/F 2:45p - 8p
    $53k-79k yearly est. 60d+ ago

Learn More About Customer Service Specialist Jobs

How much does a Customer Service Specialist earn in Newington, CT?

The average customer service specialist in Newington, CT earns between $29,000 and $49,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average Customer Service Specialist Salary In Newington, CT

$38,000

What are the biggest employers of Customer Service Specialists in Newington, CT?

The biggest employers of Customer Service Specialists in Newington, CT are:
  1. The Hartford
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