Customer Service Specialist Jobs in Louisville, KY

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting entry level position in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members. Responsibilities include, but are not limited to: Greet all members and customers, determine their need and provide Legendary Service; Reach sales and service goals (and earn incentives!) for multiple AAA products and services; Preparing and providing TripTiks travel routings, marked road maps, tour books, and other travel-related materials; Make hotel and car rental reservations for members, and provide travel destination information; Issue passport photos; Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer; Perform additional job-related duties as assigned by management. Qualifications: Experience in retail sales, banking or similar customer service/sales environment; Proven ability to exceed assigned sales or service quality goals; Ability to work overtime, including Saturdays; Experience with Microsoft Office basics; Ability to travel locally when necessary; A high school diploma or GED; Successful completion of pre-employment assessments, background check and drug screening. Benefits: Extraordinary medical/dental/vision/life benefits 401(k) Savings plan with company match Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

We're seeking a Customer Success Specialist with a proven knack for unlocking the value of data products for clients. You'll join OpenBrand's client success team to boost adoption, expand platform usage, and deliver measurable customer value. As a trusted advisor to leading brands and retailers, you'll guide them in harnessing our data and insights to achieve winning outcomes, while championing their needs internally to shape a more client-focused organization. What We Need From You In your first month, get to know our product, customers, market, and key success factors Gain a comprehensive understanding of our data solutions, including the value proposition, key use cases, and overall benefits. Familiarize yourself with our clients' specific needs, key players, utilization of data, areas of underutilization, and any data-related challenges. Understand the key ICP's that benefit from our solutions. Have a clear set of your goals and objectives across key clients. Within three months, begin working with our team to identify and solve key actions to drive client ROI Own and nurture relationships with assigned accounts Guide new customers through implementation, ensuring they understand how to leverage our platform to solve their business needs Monitor customer usage and proactively address any barriers to success, driving adoption and minimizing churn risk Analyze customer usage data to identify trends, opportunities and risks and provide recommendations to improve outcomes Work closely with Product, Analyst, Sales, and Support teams to advocate for customer needs, address data questions and drive product improvements Provide input to customer health assessments and plans to ensure all customers are on solid footing Develop case studies, testimonials and referrals to support sales and marketing efforts What You Need to Be Great At You have 3-5 years experience in Customer Success in a data and insights company Strong understanding of data analytics, business intelligence, or insights-driven platforms Excellent communication and relationship-building skills with the ability to engage technical and business stakeholders Ability to analyze data and identify opportunities to drive value Comfortable sleuthing for data issues and working across teams to drive towards resolution ABP - You embrace an “always be prospecting” mindset What We're Most Curious About How do you proactively identify customer challenges and help them unlock the full value of a data and insights platform? What strategies have you used to drive adoption and engagement across different types of customers at a client? How do you spot early warning signs of churn and take action to turn things around? What key customer metrics do you track regularly and how do you use them to drive better outcomes? More detail on your key responsibilities: Customer Relationship Management: Own and nurture relationships with assigned accounts, ensuring high levels of customer satisfaction and engagement. Onboarding & Training: Guide new customers through implementation, ensuring they understand how to leverage our platform for their business needs. Adoption & Retention: Monitor customer usage and proactively address any barriers to success, driving adoption and minimizing churn risk. Data-Driven Insights: Analyze customer usage data to identify trends, opportunities, and risks, providing strategic recommendations to improve outcomes. Cross-Functional Collaboration: Work closely with Product, Sales, and Support teams to advocate for customer needs and drive product improvements. Customer Advocacy: Develop case studies, testimonials, and referrals from happy customers to support sales and marketing efforts. Requirements: 3-5 years of experience in Customer Success in data and insights or analytics. Strong understanding of data analytics, business intelligence, or insights-driven platforms-prior experience working with data-heavy products is a requirement. Proven track record of customer retention, adoption, and expansion within a DaaS company. Excellent communication and relationship-building skills, with the ability to engage both technical and business stakeholders. Experience with customer success tools (e.g., Gainsight, ChurnZero, Totango), CRM systems (Salesforce, HubSpot), and analytics tools. Ability to analyze customer data and identify opportunities to drive value. Self-motivated, proactive, and able to manage multiple accounts while prioritizing key initiatives. Bachelor's degree in Business, Marketing, Data Science, or a related field (or equivalent work experience).

Job title Bi-Lingual (French), CUSTOMER SERVICE SPECIALIST Reports to Customer Service Manager Customer Service Specialists are the first point of contact with customers and are responsible for properly channeling communication to the appropriate person or department. The ideal candidate will seek to support the customer service team objectives. This position requires the highest level of commitment to accountability, professionalism, and providing world-class customer experience. Essential Duties and Responsibilities: The Customer Service Specialist handles the first contact points for customers, vendors, and resellers, via phone calls, emails, chats, etc., and responds expeditiously and with the appropriate course of action. Responsibilities also include working closely with other departments such as sales, production, and shipping to coordinate and respond to all incoming communication channels. First point of contact for: Phone calls from the main company phone number, directing them to the appropriate person or department, or assisting them directly with basic inquiries. Emails from the main contact email address, directing them to the appropriate person or department, or assisting them directly with basic inquiries. Chats from the website, directing them to the appropriate person or department, or assisting them directly with basic inquiries. Sage CRM: Data entry, Record Keeping, Research and Validating Leads. Converting conversations into potential leads, coordinating with the sales team. Investigate and resolve customer inquiries and escalations. Process Returns, RMA Customer Care Resolutions Sales Support for DENIOS in the Americas: US, Canada, & Latin America Order Entry Compliance Document Processing Order Tracking Customer Notifications QuickBooks and Sage: data entry, record keeping, and purchase order processing. Other related duties as assigned. Qualifications: Minimum Requirement: High School diploma with a minimum of 2 years of general office experience or substitute a 4-year Degree with no experience. Thrives in a collaborative Team Atmosphere Detail oriented, accuracy, and thoroughness required. Excellent oral and written communication skills. Organization and time management skills with the ability to manage/prioritize tasks. Strong critical thinking and problem-solving skills. Microsoft Office & Teams experience required. Experience with sales management software such as CRMs or ERPs preferred. Bilingual: English/French (Required) There are no considerations for Relocation reimbursement for this position. Applicants must have US work authorizations.

The Customer Service Specialist is responsive, accurate, and helpful. Providing top-tier localized customer service. Serving as an information hub between manufacturers, customers, service and sales team members. a positive company brand representative and exemplify the Michelli values of integrity, initiative, teamwork, quality, leadership, accountability Performs general clerical and administration activities to support the overall operations of the company. Responsibilities Greet walk-in customers with a warm and positive attitude. Answer all incoming office calls and direct the calls to the appropriate department or person. Monitor incoming office emails General clerical activities Support sales and service field employees with administrative tasks Create vendor Purchase Orders for product sales from CRM Order Fulfillment Instructions (OFIs) Create and maintain the order book for product sales Generate invoices for all product sales and service orders, including all applicable fees Call customers to collect outstanding accounts receivable Invoice all work in a timely manner, in the period the work was completed Ensure company adherence to profit margin expectations Support new customer setup and credit application process Organize and maintain file system and other records Maintain internal documents to facilitate business processes For service and sales calls, gather information necessary to generate the orders. Compose and type routine correspondence. Organize and maintain file system and other records. Prepare outgoing mail and correspondence, including email and faxes. Attend training sessions as necessary relating to the job. Willing to assist other co-workers when available or time permits. If applicable: dispatch technicians and create work orders from incoming service calls Ship and receive equipment Skills Previous experience in customer support or call center environments is preferred. Proficient in data entry with attention to detail for accurate record keeping. Able to meet deadlines. Excellent verbal and written communication skills to convey information clearly. Ability to type efficiently while engaging with customers on calls or chats. Strong problem-solving skills to handle challenging situations effectively. A positive attitude and willingness to learn in a fast-paced environment. Join us in delivering outstanding service that makes a difference!

Join Level Up Events as a Customer Service and Sales Associate! At Level Up Events, we're hiring Customer Service and Sales Associates to support our expanding client portfolio. Our goal? To deliver exceptional customer experiences and foster brand loyalty through innovative events, product launches, and personalized engagement. Your Responsibilities: Build strong relationships with customers to drive loyalty and satisfaction. Handle customer inquiries and provide accurate, helpful information about products and services. Resolve concerns promptly while maintaining professionalism and a positive attitude. Represent client brands at on-site events and promotional activities, delivering exceptional service. Stay updated on client offerings to provide knowledgeable support. Record and analyze customer interactions to enhance service delivery. Collaborate with team members to meet customer satisfaction and client objectives. Participate in training sessions and team activities to enhance your skills and contribute to a positive work environment. What We're Looking For: Outstanding communication and interpersonal skills. A positive, customer-focused mindset with a willingness to learn. No prior experience needed-comprehensive training is provided! High school diploma or equivalent preferred but not required. Why Join Us? Weekly Pay: Enjoy consistent financial stability with regular earnings. Career Growth: Take advantage of opportunities to advance as we expand in 2025. Performance Bonuses: Be rewarded for your dedication and results. Team Culture: Participate in fun weekly events and socials to build connections and camaraderie. This entry-level position is the perfect launchpad for your career, offering hands-on experience and room to grow. Join Level Up Events and play a vital role in creating memorable customer experiences! Apply today and kickstart your career in customer service with us. Shortlisted candidates will be contacted within 2-3 business days to discuss next steps.

Are you someone who thrives on helping others and turning challenges into opportunities? Do you have a knack for making people feel heard and valued? If so, we want you on our team as our next Customer Service Representative! In this role, you'll be the go-to person for solving problems, answering questions, and ensuring every customer interaction leaves a lasting positive impression. Your ability to listen, empathize, and find solutions will make you an invaluable part of our team. What You'll Do: Be the friendly voice and helpful guide for customers, addressing their needs with speed and care. Troubleshoot issues, provide solutions, and turn frustrated customers into loyal advocates. Keep detailed records of customer interactions and follow up to ensure satisfaction. Work closely with your team to share insights and improve the overall customer experience. Spot opportunities to make our support processes even better-because good enough isn't good enough for us! What We're Looking For: A natural problem-solver who loves finding ways to make things right. Stellar communication skills-you know how to listen, empathize, and explain clearly. A positive, can-do attitude that shines even on busy days. The ability to juggle multiple tasks without breaking a sweat. A detail-oriented mindset that ensures nothing slips through the cracks. Why You'll Love This Role: You'll be the hero our customers rely on, making a real impact every single day. You'll work in a supportive, collaborative environment where your ideas matter. Every day brings new challenges and opportunities to grow your skills. If you're ready to be the face of exceptional customer service and make a difference in people's lives, we can't wait to meet you. Apply now and let's create amazing experiences together!

Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing exceptional administrative support, we want to talk to you! Our fast-paced financial firm, Family Wealth Strategies in (Prospect, KY) is seeking to add a Client Service Representative to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: This position is required to prepare new business and help service the existing client base with all service requests including beneficiary changes/withdrawals, incoming, client service calls, database management, and client appointment preparation. Preparing the main advisor for his/her review meetings and preparing issued accounts for delivery would be required Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Minimum Requirements: Associate degree preferred Financial Industry experience required 2+ years working alongside a Financial Advisor in a fast-paced office environment preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include: Receive incoming client service calls in a friendly manner Complete each service request and resolve client issues Complete and process all applications for business submitted by the Advisor Prepare client review summary for upcoming appointments Maintain professional communication with clients and staff Assist with client updates, reports, and mailings Assist in setting client appointments Salary: $40,000-$50,000 Benefits: Health Insurance 401k PTO Hours: Monday -Friday: 8:30 am - 5:00 pm Presented by Advisor Employee Services Thank you for your interest in the Client Services Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Do you have call center experience and excel at customer service? LHH Recruitment Solutions is seeking a Customer Service Representative for a contract-to-hire position in Louisville, KY. This is an excellent opportunity to start on the ground floor with an established and growing company. Responsibilities Support inbound and outbound phone lines for the pharmacy. Assist patients and/or healthcare providers with requests and problem-solve when needed. Deliver excellent customer service while meeting service level goals. Experience & Skills: Prior, recent call center experience is required. Able to type at least 30wpms and ability to balance priorities. Prior pharmacy or healthcare experience is a plus but not required. Employment Type: contract-to-hire Schedule: 3 shifts available Mon-Fri: 8am-4:30pm or 9am-5:30pm or 10am-6:30pm At LHH Recruitment Solutions, our colleagues specialize across eight practice areas including Human Resources. Connect with a recruitment specialist today, by submitting your resume via the Apply button.

About Us: The Gleason Group provides financial planning, wealth management, and lifestyle services focused on improving the lives of our clients. Our ultimate goal is to help our clients make better financial decisions and live happy, fulfilled lives free from worry about money. We're straightforward, completely committed and love what we do. Position Summary: We're looking for a highly organized, detail-oriented team player with strong interpersonal skills and the ability to take ownership and respond to client needs seamlessly and effectively without supervision. The Client Service Specialist is a Gg first responder and administrative guru impacting all phases of our client experience. In this role you will be a lead member of a dynamic team in a collaborative, client-focused environment. Our ideal candidate is a highly organized and energetic self starter. A quick learner who takes complete ownership of their work and sees things through. Fully accountable, obsessive about the details and love to go above and beyond to help others. What Makes this Opportunity Awesome First and foremost you're a client advocate and problem solver, working to make sure client needs are met as painlessly and seamlessly as possible Managing incoming client phone calls, greet clients for in-office visits Managing office calendars for the team by scheduling client reviews, booking conference rooms and be proficient with Ringcentral/Zoom/TEAMS virtual meetings Preparing, submitting, and monitoring progress of client forms and correspondence Timely processing of money movement, ACH's, wires and other client requests Directing advanced client requests to the appropriate team members Maintaining Gg client relationship management and other firm related software Managing office supplies, inventory and appearance of open office spaces You will also have the opportunity to work on special projects and perform duties that may vary from what is listed above but are consistent with our overall advisory business. Qualifications: Education: Associate degree or higher is required Working (physically in our Louisville office) 40 hours a week is required Professional client service experience is preferred Financial services experience preferred Must be a highly dependable self starter and quick learner Extremely organized and methodical approach to task management Able to present a warm, personal and professional demeanor Proven consistency providing timely, accurate, and friendly client communications Keen attention to detail with an emphasis on speed and accuracy Critical thinking and proactive problem-solving skills High proficiency in prioritizing workflow Advanced time management skills Proficient in Microsoft Office products Desire and willingness to obtain other relevant industry certifications Willing to invest considerable time into technical financial learning. Key Employment Benefits Unique office setting and culture. Exciting, fast growing, fast-paced environment. No travel required. Consistent 8:30am to 5pm in office work schedule. 6 weeks vacation/paid time off (includes sick days). Full suite of healthcare benefits offered. Gg pays 100% of healthcare premiums (employee only). 401k employer match of 5% of compensation. Opportunity for discretionary bonuses up to $7,500+ annually. Encourage and support additional educational opportunities.

Launch Your Communications Career Are you a wordsmith with a passion for building connections? We're looking for a talented and enthusiastic Entry-Level Communications Representative to join our growing team! You'll play a key role in crafting impactful communications that elevate our brand and engage our audience. In this role, you'll: Assist with developing and implementing strategic communication plans Monitor and analyze the effectiveness of communication efforts Respond to internal and external inquiries in a timely and professional manner Support with internal and external sales event Maintain and update communication databases and contact lists You're a great fit if you: Possess excellent written and verbal communication skills with a keen eye for detail Are proficient in Microsoft Office Suite and other communication tools (think CRM platforms) Can work independently and collaboratively within a fast-paced environment Have strong organizational and time management skills Bonus points for experience with social media platforms and content management systems Why Choose Us? Opportunity to learn from experienced professionals and develop your communication skills. Be a part of a dynamic and growing team in a fast-paced environment. Gain valuable experience across various communication disciplines. Ready to Launch Your Communications Career? We encourage recent graduates and aspiring communication professionals to apply! We look forward to meeting you!

Join Electrolux Professional Group - as Customer Service Representative I ABOUT THE JOB: The Customer Service Representative I is responsible for complete sales order management, from order intake through issue resolution. This position has the responsibility to assist the internal and external sales teams with order placement. Responsibilities ABOUT YOUR TASKS: Order management on a specific region/s, product family, or chain/s Perform customer order entry, returns, credits & debits Verifies purchase order pricing, shipping address, ship date requests and freight carrier information Maintain data of sales orders, supporting documentation, and correspondence in the ordering system Coordinates shipments with proper order dating by examining inventory levels, purchase order information, and coordination between Production Lead-times & Procurement Answers all calls in a courteous manner with a goal of first call resolution Monitor the customer service email box and respond to inquiries in a timely, professional manner Resolves problems by clarifying issues, researching and exploring answers with alternative solutions, & when necessary escalating for assistance Other departmental duties as assigned by manager Other duties as directed Qualifications ABOUT YOU: 3+ years of customer service experience, preferable in a manufacturer setting High school diploma, preferable advanced degree / certificates Experience with an ERP system Excellent written and verbal communication skills SKILLS & ABILITIES REQUIRED: Strong interpersonal skills Superior data entry and management skills, including demonstrated proficiency with Microsoft products Strong oral and written communication skills Extremely detailed oriented Ability to work both independently and in a team environment Effective in dealing with others to obtain information required for customer service WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting may occasionally be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. TRAVEL REQUIREMENTS: REQUIRED COMPETENCES: • Customer Obsessed - you are focused on delivering value to the customers, both internal and external • Trustworthy - you are accountable and deliver on your commitments. You welcome healthy debates and honest conversations. You are honest - especially about your mistakes and learn from your setbacks. You collaborate and enable others to deliver. • Bold - You take action to deliver better outcome. You seek diversity and inclusion by actively pursuing diverse perspectives and creating an inclusive environment. You bring new ideas to the table and take risks with confidence, supporting courageous decision-making that inspires progress and growth. • Sustainable - You consider the growth and development of our people to be as important as preserving our environment and take decisions that reflect our effort to build a better future. You always act ethically. ABOUT OUR BENEFITS: - Fair compensation and benefits package in line with the market - Flexible hybrid workplaces that include remote and in-office roles - Room to express your potential, develop and strengthen your competences - Continuous learning opportunities - Diversified, multi-cultural environment

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** The Customer Success Consultant will build relationships in key accounts to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top accounts in the United States. They will work closely with the customer and sales representatives to understand customer goals, needs, and best ways to support the account. The Customer Success Consultant will manage accounts in the following territories: **GA, NC, SC, TN, MO, KS, AR.** While residency in the territory is not required, candidates located in the Southeast region are preferred. This role requires travel, and a company car is not provided. What you'll do here: Consultant - + Ability to work as a consultant, project manager, account manager, and data analyst. + Ability to develop strong product knowledge and align product implementation to customer's goals and outcomes. + Ability to clearly communicate with school administrators to understand their greatest needs and expected implementation and adoption outcomes. + Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention. + Partner with internal teams on professional development and customer support to create customer journey maps and inform product development roadmap. Project Manager - + Monitor each step of implementation process and project progress: anticipate potential issues and proactively manage details. + Develop a strategic plan to build customer relationships with key customer roles including technology director, curriculum director, building administration, department chairs, grade level chairs, and coaches. + Proactively establish expectations with customers to ensure successful implementations and outcomes. + Engage colleagues as needed to provide solutions to customers, including onboarding/training, strategic product and content discussions, and customer support needs. + Assist and support sales, marketing, and product teams in handling customer requests and needs in a timely manner. Account Manager - + Actively engage customers regarding their product implementation and use. + Monitor and act on account expirations and renewal targets and leverage relationships to achieve customer renewals. + Respond to customer inquiries and resolve any unforeseen issues in a timely manner. + Demonstrate flexibility and be able to shift focus between designated and pooled accounts. + Use appropriate communication methods to engage customers - meetings, webinars, videos, emails, and phone calls. Data Analyst - + Use metrics across multiple platforms to document, respond, and improve customer health. + Present and use data to facilitate strategic account meetings during key times in the customer journey. + Create and maintain Pendo guides, surveys, and reports for analysis and customer support. + Work closely with team to position pilots for successful future adoptions. Skills you will need here: + Bachelor's degree preferred + 3-5 years' of customer success, sales or education experience or a combination of education and relevant experience. + Understanding of and experience in implementing successful customer retention and growth strategies. + Strong MS Office skills and Excel experience required. At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences, or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $107,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Benefits: * Bonus based on performance * Paid time off * Profit sharing * Training & development FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour

Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description Work Location: 4300 Petersburg Rd. Louisville, KY 40218 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • We take pride in offering a competitive wage and great benefits. • This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. • This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. • Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4300 Petersburg Rd Primary Location: US-KY-Louisville Employer: Penske Truck Leasing Co., L.P. Req ID: 2330084

FULL-TIME ENTRY LEVEL POSITION- starting pay $33,300 annually The Customer Service Representative is stationed in one of several branches or departments. The incumbent provides quality customer service, helping the public process various types of transactions. The Customer Service Representative will also process marriage license and handicap placard applications. The incumbent processes clerical work of routine difficulty. Job Skills / Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assist customers in processing various transactions 2. Reviews and verifies documents for accuracy and completeness 3. Operates a computer to retrieve and record data 4. Handles customer inquiries (in person and over the phone) 5. Prepares forms 6. Collects payments made by cash, check, credit card and ACH accounts 7. Balances cash drawer and follows cash handling procedures 8. Assist with inventory and ordering of supplies 9. Required to work the late afternoon shift 10. Answers the phone and directs calls accordingly 11. Receives and processes mail 12. Corresponds with other agencies and organizations 13. Performs other duties as assigned by the manager MINIMUM QUALIFICATIONS 1. Kentucky resident 2. Able to be bonded 3. Effective written and verbal communications skills 4. Able to operate office equipment including computer (PC & KAVIS), printer, fax machine, copier, scanner and multi-line phone 5. Able to learn the laws, regulations, policies and procedures necessary to process motor vehicle transactions 6. Ability to record and transfer data accurately in a timely manner 7. Ability to process monetary transactions accurately 8. High school education or equivalent 9. Six months experience in customer service, data entry, and/or processing monetary transactions 10. An equivalent combination of education and experience can be substituted. PHYSICAL DEMANDS The work is customer service in nature with clerical and data entry responsibilities. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting and reaching, with the ability to lift, carry, push or pull weights up to 25 pounds. Education Requirements (Any) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance This job reports to the Manager This is a Full-Time position 1st Shift.

CHARACTERISTICS OF THE WORK Under close supervision, performs clerical and public contact work. Responsible for admitting and registering patients over the phone for health care services at Family Health Centers (FHC). Examples of Duties EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class.) Manages appointments for multiple providers and services at multiple FHC locations. Answers, screens, and processes medical service requests. Responds to patient requests for an appointment via patient portal or the United Community platform. Confers with on-site personnel to work same-day patients into today's schedule. Collects minimal patient demographic information and enters into the Practice Management System (PMS). Refers patients to the FHC nursing team for triage and medical services. Responds to crisis/red flag calls and refers them to the appropriate personnel. Utilizes the PMS to schedule appointments, take messages for provider visits and services, and communicate the required information to the appropriate personnel. Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses the appropriate interpretative services. Documents as appropriate on the medical record, forms, and/or computer the required documentation related to interpretative services. Adheres to standard safety and infection control precautions. Performs related work as required. Minimum Requirements MINIMUM REQUIREMENTS High school graduation or its equivalent. Three months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Responds to patient and FHC needs via telephone, internet, fax, computer software, and in person. Lifts and carries materials weighing up to 15 lbs. with or without assistance. Spends extended periods of time sitting and reaching. Spends extended periods of time typing and reading computer screens. Identifies medical record documentation, requests, and/or releases. SPECIAL REQUIREMENTS Must be available to work extended hours, both before and after the scheduled shift, as well as additional days as necessary. Must provide own transportation to work at other FHC locations as needed. Supplemental Information An Equal Opportunity Employer Test Weights Training & Experience: 100% Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience, as listed on your application and/or resume, as submitted here. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates, including the month and year (i.e., 02/2010 to 08/2015) of employment, as well as the number of hours worked per week. CLINIC LOCATIONS AND HOURS: ********************* FHC - Portland 2215 Portland Avenue Louisville KY 40212 ************** Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00am - noon Sunday: Closed FHC - East Broadway 834 East Broadway Louisville KY 40204 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00 - 12:00pm Sunday: Closed FHC - Phoenix (Healthcare for the Homeless) 712 E Muhammad Ali Blvd Louisville KY 40202 Monday - Friday: 7:30am - 4:00pm Saturday - Sunday: Closed FHC - Iroquois 4100 Taylor Blvd Louisville KY 40215 Monday: 8:00am - 4:30pm Tuesday: 8:00am - 8:30pm Wednesday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Fairdale 1000 Neighborhood Place Fairdale KY 40118 Monday - Friday: 8:00am - 4:30pm Thursdays: 8:00am - 8:30pm Saturday - Sunday: Closed FHC - Southwest 9702 Stonestreet Road, Suite 220 Louisville KY 40272 Monday - Wednesday: 8:00am - 4:30pm Thursday: 8:00am - 8:00pm Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Americana 4805 Southside Drive Louisville KY 40214 Monday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed

Description Do you want to work for a family-oriented company that supports and rewards you for your selling skills? If so, we are looking for three salespeople with good communication skills that have a passion for sales and love for people. If this sounds like you - We Want You to Join Our Team! Your earning potential and growth with our company is truly limitless. You also will have a supportive leadership team whose goals will be aligned with yours for success. We believe in our core value - We are in this together and it start with us - together! Overview Of Our Company: We have 140 stores nationwide, that will grow to 200 plus stores in the next 5 -7 years. A niche market in high demand and minimal competition. An easy sell with uncapped earnings, commission programs & above average hourly wage base. Plus 90 day on the job product/sales training. ***Rental or leasing experience is a plus. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

At Family Health Centers (FHC), we work hard because our patients deserve the best. FHC is currently seeking go-getters with a positive attitudes for the position of Patient Access Call Center Specialist I. The Patient Access Call Center Specialist I is responsible for admitting and registering patients over the phone for health care services at Family Health Centers (FHC). for receiving, admitting, and registering patients for health care services at FHC. Examples of work responsibilities in this position include: * Manages appointments for multiple providers and services at multiple FHC locations. * Answers, screens, and processes medical service requests. * Responds to patient requests for an appointment via patient portal or the United Community platform. Confers with on-site personnel to work same-day patients into today's schedule. * Collects minimal patient demographic information and enters into the Practice Management System * Refers patients to the FHC nursing team for triage and medical services. * Responds to crisis/red flag calls and refers them to the appropriate personnel. * Utilizes the PMS to schedule appointments, take messages for provider visits and services, and communicate the required information to the appropriate personnel. * Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses the appropriate interpretative services. * Documents as appropriate on the medical record, forms, and/or computer the required documentation related to interpretative services. Job Requirements High school graduation or its equivalent. Three months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service. Benefits Family Health Centers is a family friendly work environment. Unlike other health care systems, there are no 3rd shifts, Sunday or holiday hours you must work. FHC also provides rich benefits to our employees; the employee benefit package at FHC is valued at approximately 45% of an employee's annual salary. In addition to health insurance, Kentucky State Retirement System, staff receive up to 10 paid sick leave days, 12 days of vacation in their first year and up to 22 days, ten paid holidays and a bonus floating holiday to be used anytime in the year.