Customer Service Specialist Jobs in Jeffersontown, KY

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  • Client Services Administrator

    Family Wealth Strategies

    Customer Service Specialist Job In Prospect, KY

    Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing exceptional administrative support, we want to talk to you! Our fast-paced financial firm, Family Wealth Strategies in (Prospect, KY) is seeking to add a Client Service Representative to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: This position is required to prepare new business and help service the existing client base with all service requests including beneficiary changes/withdrawals, incoming, client service calls, database management, and client appointment preparation. Preparing the main advisor for his/her review meetings and preparing issued accounts for delivery would be required Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Minimum Requirements: Associate degree preferred Financial Industry experience required 2+ years working alongside a Financial Advisor in a fast-paced office environment preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include: Receive incoming client service calls in a friendly manner Complete each service request and resolve client issues Complete and process all applications for business submitted by the Advisor Prepare client review summary for upcoming appointments Maintain professional communication with clients and staff Assist with client updates, reports, and mailings Assist in setting client appointments Salary: $40,000-$50,000 Benefits: Health Insurance 401k PTO Hours: Monday -Friday: 8:30 am - 5:00 pm Presented by Advisor Employee Services Thank you for your interest in the Client Services Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
    $40k-50k yearly 6d ago
  • Client Service Specialist

    The Gleason Group 4.4company rating

    Customer Service Specialist Job In Prospect, KY

    About Us: The Gleason Group provides financial planning, wealth management, and lifestyle services focused on improving the lives of our clients. Our ultimate goal is to help our clients make better financial decisions and live happy, fulfilled lives free from worry about money. We're straightforward, completely committed and love what we do. Position Summary: We're looking for a highly organized, detail-oriented team player with strong interpersonal skills and the ability to take ownership and respond to client needs seamlessly and effectively without supervision. The Client Service Specialist is a Gg first responder and administrative guru impacting all phases of our client experience. In this role you will be a lead member of a dynamic team in a collaborative, client-focused environment. Our ideal candidate is a highly organized and energetic self starter. A quick learner who takes complete ownership of their work and sees things through. Fully accountable, obsessive about the details and love to go above and beyond to help others. What Makes this Opportunity Awesome First and foremost you're a client advocate and problem solver, working to make sure client needs are met as painlessly and seamlessly as possible Managing incoming client phone calls, greet clients for in-office visits Managing office calendars for the team by scheduling client reviews, booking conference rooms and be proficient with Ringcentral/Zoom/TEAMS virtual meetings Preparing, submitting, and monitoring progress of client forms and correspondence Timely processing of money movement, ACH's, wires and other client requests Directing advanced client requests to the appropriate team members Maintaining Gg client relationship management and other firm related software Managing office supplies, inventory and appearance of open office spaces You will also have the opportunity to work on special projects and perform duties that may vary from what is listed above but are consistent with our overall advisory business. Qualifications: Education: Associate degree or higher is required Working (physically in our Louisville office) 40 hours a week is required Professional client service experience is preferred Financial services experience preferred Must be a highly dependable self starter and quick learner Extremely organized and methodical approach to task management Able to present a warm, personal and professional demeanor Proven consistency providing timely, accurate, and friendly client communications Keen attention to detail with an emphasis on speed and accuracy Critical thinking and proactive problem-solving skills High proficiency in prioritizing workflow Advanced time management skills Proficient in Microsoft Office products Desire and willingness to obtain other relevant industry certifications Willing to invest considerable time into technical financial learning. Key Employment Benefits Unique office setting and culture. Exciting, fast growing, fast-paced environment. No travel required. Consistent 8:30am to 5pm in office work schedule. 6 weeks vacation/paid time off (includes sick days). Full suite of healthcare benefits offered. Gg pays 100% of healthcare premiums (employee only). 401k employer match of 5% of compensation. Opportunity for discretionary bonuses up to $7,500+ annually. Encourage and support additional educational opportunities.
    $30k-34k yearly est. 8d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Customer Service Specialist Job In Charlestown, IN

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities
    $33k-39k yearly est. 50d ago
  • Customer Experience Lead-Green Tree

    Victoria's Secret 4.1company rating

    Customer Service Specialist Job In Clarksville, IN

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred * Experience directing other individuals in the performance of their job duties preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 58d ago
  • Customer Success Specialist

    Wilson Language Training 4.5company rating

    Customer Service Specialist Job In Frankfort, KY

    **Department:** Customer Experience The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Specialist. In this entry-level position, the CSS will serve as the primary point of contact supporting customers and is responsible for?ensuring customers have a great experience with the goal of retaining existing business and supporting expansion within their account portfolio. The ideal candidate has a positive attitude, a passion for solving customer needs, and practical communication skills via phone and email. This position will be responsible for post-sales support, building and maintaining customer relationships, handling customer inquiries, and overall customer satisfaction. As the voice of the customer, you will also work closely with the Onboarding Team, Sales Team, and Professional Services Team, promoting a customer-centric culture within Wilson Language Training. **Essential Job Functions:** + Engage customers and resolve customer requests and complaints + Continually surprise and delight customers with a proactive, customer-centric attitude + Work with other internal teams to ensure seamless transitions throughout the customer journey + Minimize churn and optimize user adoption to drive renewals and expansion + Collect customer feedback and communicate to appropriate internal stakeholders as part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by retention, health score, expansion opportunities identified, and CNPS + Understand and display WLT-s values + Other duties as assigned **Minimum Requirements:** **Skills and Experience** + Passion for service + Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance. + Self-awareness, decisive judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal orientation. + Excellent communication and interpersonal skills + Experience in the field of education, school/district leadership, educational publishing/technology, preferred + Self-driven and proactive nature + High computer literacy and ability to quickly learn new software applications **Education or Certification:** + Bachelor's Degree or related work experience Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. Anticipated Salary Range: $45,600 - $64,500. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V
    $45.6k-64.5k yearly 8d ago
  • Service Backorder Specialist

    Rivian 4.1company rating

    Customer Service Specialist Job In Shepherdsville, KY

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As the Service Backorder Specialist you will be on the front lines providing support for our customers and educating the Rivian community on our continuously growing products and services. You will be a leader in driving our customer service philosophy. The opening will be located at our Shepherdsville, Kentucky facility and reports directly to a Service Supervisor. Responsibilities Serves as the primary point of contact for all backorders for all customers internal and external Manage day to day backorder lines incoming through all customer channels running reports via SAP and track the service emergency backorder process E2E Acts as a liaison between service parts and field operations to resolve part backorders and allocations Maintain and report out backorder to fulfillment metrics to service parts and field operations leadership Identify continues improvement techniques in both systems and process to streamline the overall order to fullfiment execution Support extraordinary backorder escalations Collaborate with NPI/Supply Chain/Service engineering to help unblock part flow Provide visibility to internal and external customers of status of open backorders Obtain parts recovery information from material planners to mitigate current & future backorders Performs other duties as required or assigned within the scope of the position Qualifications Associate's degree in Supply Chain Management, Logistics, Business, or a related field from an accredited university or college required 2+ years professional experience in supply chain distribution/fulfillment environment. Automotive, e-commerce preferred Demonstrates fundamental understanding of Supply Chain, Logistics and/or Materials Management foundational principles. Proven customer support skills with a focus on customer quality customer service. Enterprise Resource Planning (ERP) system such as SAP, Oracle experience preferred. Familarity with order mangement systems is a bonus Strong organizational skills with attention to detail and commitment to accuracy. Excellent time management skills with the ability to shift priorities, work independently and in a group setting, prioritize work and problem solve in a fast paced, fluid environment Normal office environment with little exposure to excessive noise, dust, temperature and the like, lifting up to 40lbs. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: $24.63 - $30.79 per hour (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Associate's degree in Supply Chain Management, Logistics, Business, or a related field from an accredited university or college required 2+ years professional experience in supply chain distribution/fulfillment environment. Automotive, e-commerce preferred Demonstrates fundamental understanding of Supply Chain, Logistics and/or Materials Management foundational principles. Proven customer support skills with a focus on customer quality customer service. Enterprise Resource Planning (ERP) system such as SAP, Oracle experience preferred. Familarity with order mangement systems is a bonus Strong organizational skills with attention to detail and commitment to accuracy. Excellent time management skills with the ability to shift priorities, work independently and in a group setting, prioritize work and problem solve in a fast paced, fluid environment Normal office environment with little exposure to excessive noise, dust, temperature and the like, lifting up to 40lbs. Serves as the primary point of contact for all backorders for all customers internal and external Manage day to day backorder lines incoming through all customer channels running reports via SAP and track the service emergency backorder process E2E Acts as a liaison between service parts and field operations to resolve part backorders and allocations Maintain and report out backorder to fulfillment metrics to service parts and field operations leadership Identify continues improvement techniques in both systems and process to streamline the overall order to fullfiment execution Support extraordinary backorder escalations Collaborate with NPI/Supply Chain/Service engineering to help unblock part flow Provide visibility to internal and external customers of status of open backorders Obtain parts recovery information from material planners to mitigate current & future backorders Performs other duties as required or assigned within the scope of the position
    $24.6-30.8 hourly 11d ago
  • Customer Service Specialist

    Adapthealth LLC

    Customer Service Specialist Job In Clarksville, IN

    Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. Exact job experience is considered any of the above tasks in a Medicare certified. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $27k-35k yearly est. 8d ago
  • Customer Service Associate

    Speedwash Car Wash

    Customer Service Specialist Job In Jeffersonville, IN

    Customer Service Attendant $14-16 per hour We are the largest and fastest-growing car care business in Kentucky/Indiana and are looking for a few key people to add to our team. Room for advancement. We offer you: Fast-paced, high-volume environment (You won't be bored.) Excellent income Active work outside (Don't like being inside? You'll love our work.) Growth opportunity (We promote from within, based on your performance.) Be able to work close to home Flexible Schedule We want you to: Serve our customers in a friendly manner with a big smile! Be cooperative with your team members and follow our systems. Like to learn new skills in areas of safety, mechanical, and computer. Maintain a clean appearance according to our standards. If you would like to find out more about us, please respond to this ad Job Types: Full-time, Part-time Pay: $14.00 - $16.00 per hour Benefits: Flexible schedule On-the-job training Paid time off Shift: 8 hour shift Day shift Application Question(s): We have a clean-shaven policy. If applicable, are you willing to stay shaved? Are you aware you are applying for a position at a car wash? Relocate before starting work (Required): 5011 Water Tower Road Jeffersonville, IN 47130 Work Location: In person
    $14-16 hourly 60d+ ago
  • Sales Representative / Customer Service

    RNR Tire Express and Custom Wheels

    Customer Service Specialist Job In Clarksville, IN

    Description Do you want to work for a team-oriented company that rewards your Superstar Sales Skills? If So, We Are Looking for Top Producing Sales Superstars ONLY with great communication skills, extremely high energy with a passion and love for sales, who wants to grow with our forward-thinking company! If you have been a "middle of the road" in your prior position, don't have the tools for sales, cannot engage customers, not goal driven, don't want to work hard and are someone who watches the clock all day, PLEASE DO NOT APPLY. If you ARE a Sales Superstar with sales experience who has been a top producer wherever you have been, wants to make great money AND you are ready to be the #1 sales person at your next job AND are ready to prove it, PLEASE APPLY IMMEDIATELY - WE WANT YOU! Your earning potential is limitless if you are truly a GREAT PRODUCER! This is not a cold call position, but effective communication in person/phone/email skills are needed. The marketing and lead generation has been done for you. You also will have a strong value-added leadership team that will support you along the way. We believe in accountability, ownership, performance-based leadership that includes meeting our weekly/monthly/annual sales metrics/goals-WITHOUT FAIL! About this position and our Company: A trusted company respected in the industry. A niche market with high demand and minimal competition. An easy sell with uncapped earnings for the right sales superstar. Strong Commission Programs & Above Average Hourly Wage Base. Flexible Schedules for High Performers. Strong 60 day valued-based sales training with SMART expectations/goals. SMART - S - Specific, M - Measurable, A- Achievable, R - Realistic, T- Timely More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $32k-44k yearly est. 60d+ ago
  • Customer Support Representative Part Time

    Glow Brands Corporate

    Customer Service Specialist Job In Elizabethtown, KY

    Benefits: 401(k) 401(k) matching Bonus based on performance Employee discounts Flexible schedule Free food & snacks Opportunity for advancement Training & development Wellness resources Benefits/Perks Pay: $14.00 PER HOUR BONUSES, FREE TANNING & PRODUCT DISCOUNTS! Daily Pay option! 5 to 25 hours per week Special deals for friends & family members too! Free beverages every day and free lunch provided each Wednesday. Relaxed dress code. Up To $125 in “Wellness Purchase Reimbursement” each year (after 90 days for approved item types). Up To $100 in “Race Fee Reimbursement” each year (afer 90 days for 5K or 10K races, marathons, etc.). Monetary “Anniversary Awards” for years in service at 1,3,5,7,10,15, 20 years. Advancement opportunities with on-the-job training. Fun environment with contests and incentives for good performance. Wellness-focused Facebook group- fun wellness challenges, games, and prizes! Exclusive discounts at outside retailers. Company OverviewSun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary:No Experience Needed! On the job training provided! Flexible scheduling!The E-Services Customer Service Representative is responsible for handling incoming interactions from customers and salons dealing with a myriad of issues. They also are responsible for providing agent assistance, maintaining social media, and other additional administrative tasks that support Sun Tan City as well as other Glow Brands locations. Essential Duties and Responsibilities: Basic Computer skills and knowledge. Provide excellent customer service by ensuring all your clients' needs, both external and internal, are met and they are treated professionally. Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client. Ability to make recommendations for products and services. Ability to maintain the minimum sales requirements. Ability to multi-task. Maintain Cleanliness of work area. Ability to work cohesively with a team in an upbeat and fast-paced call-center environment while upholding all company policies and procedures. Recognizes opportunities to offer enhanced services to clients. Ensures all social media inquiries are responded to within department threshold timelines. Ensures administrative duties are completed accurately and within department threshold timelines. Provides ticket for every interaction. All other duties as assigned. Qualifications and Requirements: Must have excellent customer service skills. Basic experience with outlook, word, and excel is a plus. Must have the ability to work in fast-paced environment. Experience in customer service and resolution of escalated issues a plus but not required. Strong verbal and written communication skills. Ability to adapt quickly to change. Work Conditions and Physical Demands: Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, phone, and other computing equipment. Able to work in cubicle office setting and handle situations involving upset clients. The employee is occasionally required to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch. Compensation: $14.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
    $14 hourly 60d+ ago
  • Customer Care Specialist

    Pharmacord

    Customer Service Specialist Job In Jeffersonville, IN

    Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process. Please Note: PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly. We will never request your bank account information at any stage of the hiring process. We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at ********************** When you join the team as the Customer Care Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more! A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support. A typical day in the life of a Customer Care Specialist will include the following: The responsibilities include, but are not limited to the following: Customer Care Answer and assist all inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals within the PharmaCord team Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy Accurately and efficiently document of call types and actions Data Entry- Intake Accurate and efficient documentation into our Proprietary System of data contained within materials received by PharmaCord Review and identification of information that is missing and/or incorrect within program service requests/program applications Ability to escalate inaccurate documents to the next level manager, as needed Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices Other duties as assigned by manager This job might be for you if (must have requirements of the role): The candidate must possess the following personal attributes: Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners) Ability to handle personal health information with confidentiality Commitment to honesty and integrity Professionalism and a strong sense of proper business and customer service etiquette Clear verbal and written communication skills Accountability for results Ability to plan and prioritize tasks and strong attention to detail Proficient emotional intelligence (ability to recognize emotions and their effects) Ability to manage disruptive impulses and handle potentially stressful customer interactions Proficient computer skills Adaptability to change Personal initiative and commitment to team and organizational goals Ability to work effectively within a team A positive attitude! Requirements: Bachelor's degree is strongly preferred 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred Ability to work an 8.5-hour shift between 8 am to 8 pm, Monday to Friday required Bi-lingual in English and Spanish or Chinese/Mandarin is a plus We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year). Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 11pm Monday through Friday. A shift will be assigned and may change depending on business need. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Due to investment in program specific training, candidates are expected to maintain the role for a minimum of 6 months, or 1 year within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact. Once you land this position, you'll get to enjoy: Our Benefits & Perks Company paid Short-term Disability (STD) Increased competitive 401(k) company match up to 4% Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees Wellness discounts of up to $260 per year for participation in wellness program Annual HSA employer contribution Company paid and voluntary Life Insurance options Voluntary Life, AD&D and Long-Term Disability Insurances Paid Parental Leave of Absence Wellness and Employee Assistance Programs PTO benefits, flex days and paid holidays Employee Referral Program Ambassador Program Tuition reimbursement program up to $5,000 per year Competitive Compensation & Flexible Working Competitive starting pay rates Toll reimbursement program (valued at $678.60 per year)
    $26k-32k yearly est. 60d+ ago
  • Customer Service Associate

    Hop Shops Convenience Stores

    Customer Service Specialist Job In La Grange, KY

    Work at HOP Shops, Home of the World Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party! We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. Why Work for Valor Oil? At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible. Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission. Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company. Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes: Medical Options Dental and Vision Paid Time Off and Sick Time Paid Holidays Company-Paid Life Insurance 401(k) Match Employee Assistance Program 10 Cents Per Gallon Discount on Gas EVERYDAY! Weekly Pay or Get it when you need it earlier with On Demand Pay Free Fountain Drinks & Coffee Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation. Lots of contests and FUN that you get incentives when you win! Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve. About us Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. Expanding Our Reach Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states. HOP Shops: More Than a Gas Station When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! Fuel Your Career with Us - Apply today and help us continue powering the future! Requirements Responsibilities · Greet all customers warmly upon entering the store, inquire if they are signed up for the Ribbiting Rewards Loyalty Program, explain its benefits, and encourage sign-ups. · Maintain the required uniform and adhere to personal appearance standards while on duty. · Follow store procedures to prevent theft and ensure safety, including making safe drops and keeping cash below the cash drawer limits. · Arrive on time for scheduled shifts. If unable to report to work or needing a schedule change, provide advance notice to minimize inconvenience to others. · Maintain a clean and organized workplace by following cleaning and maintenance schedules, including restroom checks, sweeping/mopping floors, dusting shelves, cleaning windows/doors, and emptying trash receptacles. · Restock and face products in the store, including coolers and shelves, as necessary. · Actively participate in incentive programs by meeting personal goals and supporting teammates in achieving theirs. · Comply with all store policies, safety procedures, and environmental regulations. · Perform other tasks as assigned by management to ensure smooth store operations. Requirements · Must demonstrate a strong understanding of and commitment to safety protocols in the workplace. · A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed. · Must demonstrate a strong work ethic and be reliable in attendance and punctuality · Effective verbal and written communication skills are required for interacting with team members, customers, and management. · Ability to work collaboratively in a team environment and maintain a positive working relationship. · Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively. · Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines. · Outstanding customer service skills, with a focus on providing a positive experience. · Strong organizational skills and attention to detail, ensuring accuracy in all tasks. · Effective time management skills, with the ability to meet deadlines and prioritize duties. · Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving. · Familiarity with operating registers, computers, phones, tablets, and loyalty systems. · Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio. · High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role. · Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
    $23k-31k yearly est. 25d ago
  • Customer Service Associate - Entry Level

    Mercurial Louisville

    Customer Service Specialist Job In Shelbyville, KY

    Mercurial Inc. is an innovative and dynamic event marketing and fundraising firm, specializing in creating impactful, engaging events and experiences for our clients. We pride ourselves on our commitment to customer satisfaction and delivering exceptional service. As we continue to grow, we are seeking a passionate Entry-Level Customer Service Associate to join our team and help us enhance the customer experience through direct interaction and support. Key Responsibilities: As an Entry-Level Customer Service Associate at Mercurial Inc., your role will involve: Customer Support: Provide top-notch customer service by assisting clients with inquiries, answering questions, and resolving issues through phone, email, or in-person communication. Event Assistance: Support customers in understanding our event marketing services, fundraising initiatives, and upcoming events. Problem-Solving: Address and resolve customer concerns in a timely, efficient, and friendly manner, ensuring customer satisfaction. Customer Relationship Building: Build and maintain positive relationships with clients to ensure ongoing loyalty and trust. Feedback Collection: Gather valuable feedback from clients and event attendees to improve services, campaigns, and event execution. Administrative Support: Assist with client data entry, documentation, event scheduling, and order processing to ensure smooth operations. Collaboration: Work closely with other departments (marketing, event coordination, etc.) to ensure seamless customer experiences and successful events. Qualifications: We are looking for candidates who possess: Strong Communication Skills: Clear, concise, and friendly communication, both verbal and written, to interact with clients and team members. Customer-Oriented: A passion for helping others, creating positive experiences, and resolving issues effectively. Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Problem-Solving: Demonstrates an ability to handle challenging situations and resolve conflicts professionally. Adaptability: Willingness to learn and adjust to evolving priorities in the event marketing and fundraising space. Team Player: Ability to collaborate effectively with team members, ensuring a cohesive and efficient work environment. Experience: No prior experience necessary. We are looking for enthusiasm, a strong work ethic, and a commitment to learning. A high school diploma or equivalent is required. What We Offer: Paid Training: Receive comprehensive training in customer service, event marketing, and fundraising techniques to help you succeed. Career Growth: Clear advancement opportunities within the company as you gain experience and contribute to our team's success. Supportive Environment: Work in a positive, team-oriented environment that values creativity, collaboration, and professional growth. Competitive Compensation: Starting salary with performance-based bonuses and incentives. Hands-On Experience: Gain exposure to event planning, marketing campaigns, and fundraising initiatives in a fast-paced, exciting industry. Why Join Us? At Mercurial Inc., we believe in empowering our employees to grow and succeed. If you're eager to start your career in customer service, event marketing, and fundraising, this is the perfect opportunity for you. We offer the tools, training, and support needed to help you succeed in this fast-paced, rewarding industry.
    $23k-31k yearly est. 9d ago
  • Implementation Services Specialist

    Global Payment Holding Company

    Customer Service Specialist Job In Jeffersonville, IN

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. What You'll Be Doing ● Perform manual data entry and configuration to supplement tools and automated systems. Be able to divide focus between delivering superior short term results and building for the future. ● Assist in configuring Heartland Restaurant new customer accounts. ● Provide technical support and training to customers to resolve product-related issues in the areas of product implementation and data manipulation. Create resources to improve efficiency of technical support, such as Help Center content. ● Troubleshoot and report bugs as needed, especially for scripts and migration tools. ● Provide technical project management, training, on-site implementation, and go-live services as needed. ● Provide feedback to the product team. Strike the right balance between providing short-term technical troubleshooting and working with the product team to influence more scalable product-based solutions. Requirements ● Experience using, supporting or implementing a Restaurant POS system. Extensive experience with data entry in another software platform may substitute. ● Technical and analytical orientation, including ability to accurately enter data, configure systems according to specs, and flawlessly execute multi-step processes. Familiarity with basic computer networking and web tech. ● Project management skills applicable to both internal and external projects. ● Demonstrated enthusiasm for the subject matter. You should be excited by the idea of learning to manipulate datasets with code. You should enjoy overcoming technological obstacles. ● Strong service and people orientation. You will need to correspond with customers for all manner of setup, troubleshooting, analysis, project management, and customer service reasons. ● Knowledge of various platforms; Windows, mac OS, iOS, Android Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $31k-53k yearly est. 2d ago
  • People Services Specialist

    Together Homecare of Jeffersonville

    Customer Service Specialist Job In Jeffersonville, IN

    The People Services Specialist (PSS) conducts orientation and onboarding activities for new hire and rehire employees within their assigned customer group. In addition, the PSS manages and updates employee files to ensure they are up to date and compliant. In this role, you will report to the Director of Operations (DOO). Duties/Responsibilities: Performs some or all of the following functional areas as assigned by DOO: HRIS, employee relations, training and development, benefits, compensation, and employment Assists DOO/department in carrying out various human resource programs and procedures for all company employees Facilitates new hire onboarding and orientation program Maintains human resource information system records and compiles reports as needed/assigned Assists/performs background screening, pulling investigation reports, court records, reference checks and any other credential verifications necessary Coordinates performance review process for all employees assigned Coordinates equipment/device needs including setup and transitions to preceptor for documentation orientation Maintains the employee renewable requirements and proactively notifies employees/contractor/managers prior to expiration of HR documents Prepares or maintains employment records related to events such as hiring, termination, leaves, transfers, or promotions Coordinates with DOO on tasks pertaining to benefits and payroll Maintains strict confidentiality on patient, agency, and employee matters Prioritizes and plans work activities; Uses time efficiently Strives to continuously build knowledge and skills; Shares expertise with other Attains goals as agreed upon with the DOO Other duties as assigned Required Skills/Abilities/Knowledge: Knowledgeable of basic HR, HIPAA and regulatory requirements of the company Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Able to write routine reports and correspondence Able to speak effectively before groups of customers, employees and/ or organizations Able to work with multiple teams within the organization Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Possesses excellent problem-solving techniques and abilities. Computer proficiency, including MS Office (Word, Excel, Outlook). Device experience is a plus Knowledge of human resource best practices and processes (preferred) Strong interpersonal skills required Education/Experience/Licenses/Certifications: Associates Degree or one to two years related experience and/or training; or equivalent combination of education and experience Benefits + Perks of Joining the Team Select Family Medical, Dental, and Vision Insurance Paid Time Off and Paid Sick Time 401(k) Referral Program Pay Range: $18.00 - $25.00 / hour with bonus Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.
    $18-25 hourly 23d ago
  • Sales Representative/Customer Smile Creator

    More Than a Bakery 360

    Customer Service Specialist Job In Versailles, KY

    Full-time Description Summary/Objective The Customer Smile Creator will be responsible for identifying and pursuing new sales opportunities, maintaining customer relationships and achieving sales targets. Duties/Responsibilities: Increase the revenue of the companies at or above targeted amounts by establishing long-lasting partnerships with new customers. Identify and generate new sales opportunities through various channels (cold calling, networking, referrals, trade show leads, etc.). Develop and maintain strong relationships with existing and potential customers. Seek out customer needs and lead the effort to provide products/services to create smiles. Represent our company at trade shows, industry meetings, personal visits and customer visits to our facilities with high-energy, problem-solving mentality and integrity. Achieve agreed-upon sales targets and outcomes within the schedule and budget. Coordinate sales, product strategy and launch efforts with other Family Members and departments. Follow established procedures for product launches & modifications, pricing, and other internal activities. Analyze market potential, track sales, and provide status reports. Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services to leadership. Keep abreast of best practices and promotional trends in the industry. Respectfully challenge the status quo while continuously improving through feedback. Performs other duties as assigned. . Other duties as assigned. Requirements Competencies Positive energy. Self-motivated. Results driven. Proven ability to create and develop trusting relationships with customers. Excellent verbal and written communication skills. Excellent sales and negotiation skills. Ability to analyze pricing models, provide advice to make changes and thoroughly explain modifications to customers. Develop a thorough understanding of our internal manufacturing, quality, safe food and product capabilities. Coordinate with different facets of the organization, including Customer Service, Operations, Quality and Logistics. Organized with attention to detail. Proficient with Microsoft Office Suite or related software. Acts with Integrity. Supervisory Responsibility None Required Education and Experience Proven work experience as a sales representative or similar role. Excellent knowledge of MS Office, including ability to electronically create and deliver presentations tailored to the audience's needs for pitch meetings. The ability to build productive business professional relationships. Highly motivated and target-driven with a proven track record in sales. Professional and trustworthy demeanor. Excellent selling, negotiation, and communication skills. Prioritizing, time management, and organizational skills while working independently. Relationship management skills and openness to feedback. Bachelor's degree in business or a related field is preferred.
    $28k-38k yearly est. 25d ago
  • Taxpayer Services Specialist I

    State of Kentucky

    Customer Service Specialist Job In Frankfort, KY

    Advertisement Closes 3/24/2025 (8:00 PM EDT) 25-01600 Taxpayer Services Specialist I Pay Grade 12 Salary $3,544.36 Month Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK Click here for more details on state employment. Hiring Agency Finance & Administration Cabinet | Department of Revenue Location 501 High Street Frankfort, KY 40601 USA Description Are you interested in being part of a team that is dedicated in serving taxpayers and business owners across the Commonwealth in helping educate and bring them into compliance with Kentucky state tax laws? If so, this is your opportunity to work for the Kentucky Department of Revenue. The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Individual Income Tax, Individual Tax Branch, Compliance Section 1. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters. As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations. Responsibilities include, but are not limited to: * Preparing records and reports detailing the adjustments made to tax returns * Educating and advising taxpayers personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and procedures * Researching tax laws, regulations, and policies * Using departmental resources and applications to provide an accurate and in-depth examination of tax returns * Recording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversations * Timely and accurately responding to taxpayer protests of additional tax liabilities or refund denials * Moving between computer screens to find information quickly to answer taxpayers' questions * Ensuring the safety and confidentiality of taxpayer information, data, and records Additional/Supplemental information: * Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check). * Required to comply with all tax laws * Mostly at a desk using a computer and telephone * Some travel for training and education. Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Duties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Brian Owens at ******************* or ************. An Equal Opportunity Employer M/F/D
    $3.5k monthly 2d ago
  • Sales Representative / Customer Service

    RNR Tire Express and Custom Wheels

    Customer Service Specialist Job In Elizabethtown, KY

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $27k-38k yearly est. 60d+ ago
  • Customer Service Associate

    Hop Shops Convenience Stores

    Customer Service Specialist Job In Carrollton, KY

    Work at HOP Shops, Home of the World Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party! We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. Why Work for Valor Oil? At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible. Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission. Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company. Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes: Medical Options Dental and Vision Paid Time Off and Sick Time Paid Holidays Company-Paid Life Insurance 401(k) Match Employee Assistance Program 10 Cents Per Gallon Discount on Gas EVERYDAY! Weekly Pay or Get it when you need it earlier with On Demand Pay Free Fountain Drinks & Coffee Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation. Lots of contests and FUN that you get incentives when you win! Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve. About us Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. Expanding Our Reach Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states. HOP Shops: More Than a Gas Station When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! Fuel Your Career with Us - Apply today and help us continue powering the future! Requirements Responsibilities · Greet all customers warmly upon entering the store, inquire if they are signed up for the Ribbiting Rewards Loyalty Program, explain its benefits, and encourage sign-ups. · Maintain the required uniform and adhere to personal appearance standards while on duty. · Follow store procedures to prevent theft and ensure safety, including making safe drops and keeping cash below the cash drawer limits. · Arrive on time for scheduled shifts. If unable to report to work or needing a schedule change, provide advance notice to minimize inconvenience to others. · Maintain a clean and organized workplace by following cleaning and maintenance schedules, including restroom checks, sweeping/mopping floors, dusting shelves, cleaning windows/doors, and emptying trash receptacles. · Restock and face products in the store, including coolers and shelves, as necessary. · Actively participate in incentive programs by meeting personal goals and supporting teammates in achieving theirs. · Comply with all store policies, safety procedures, and environmental regulations. · Perform other tasks as assigned by management to ensure smooth store operations. Requirements · Must demonstrate a strong understanding of and commitment to safety protocols in the workplace. · A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed. · Must demonstrate a strong work ethic and be reliable in attendance and punctuality · Effective verbal and written communication skills are required for interacting with team members, customers, and management. · Ability to work collaboratively in a team environment and maintain a positive working relationship. · Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively. · Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines. · Outstanding customer service skills, with a focus on providing a positive experience. · Strong organizational skills and attention to detail, ensuring accuracy in all tasks. · Effective time management skills, with the ability to meet deadlines and prioritize duties. · Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving. · Familiarity with operating registers, computers, phones, tablets, and loyalty systems. · Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio. · High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role. · Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
    $23k-31k yearly est. 14d ago
  • Taxpayer Services Specialist I

    State of Kentucky

    Customer Service Specialist Job In Frankfort, KY

    Advertisement Closes 3/24/2025 (8:00 PM EDT) 25-01581 Taxpayer Services Specialist I Pay Grade 12 Salary $3,544.36 Monthly Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK Click here for more details on state employment. Hiring Agency Finance & Administration Cabinet | Department of Revenue Location 501 High Street Frankfort, KY 40601 USA Description Are you interested in being part of a team that is dedicated in serving taxpayers and business owners across the Commonwealth in helping educate and bring them into compliance with Kentucky state tax laws? If so, this is your opportunity to work for the Kentucky Department of Revenue. The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Individual Income Tax, Governmental Programs Section 2. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters. As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations. Responsibilities include, but are not limited to: * Preparing records and reports detailing the adjustments made to tax returns * Educating and advising taxpayers personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and procedures * Researching tax laws, regulations, and policies * Using departmental resources and applications to provide an accurate and in-depth examination of tax returns * Recording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversations * Timely and accurately responding to taxpayer protests of additional tax liabilities or refund denials * Moving between computer screens to find information quickly to answer taxpayers' questions * Ensuring the safety and confidentiality of taxpayer information, data, and records Additional/Supplemental information: * Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check). * Required to comply with all tax laws * Mostly at a desk using a computer and telephone * Some travel for training and education. Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Duties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact JEFFREY THOMPSON at ************************ or ************. An Equal Opportunity Employer M/F/D
    $3.5k monthly 2d ago

Learn More About Customer Service Specialist Jobs

How much does a Customer Service Specialist earn in Jeffersontown, KY?

The average customer service specialist in Jeffersontown, KY earns between $23,000 and $37,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average Customer Service Specialist Salary In Jeffersontown, KY

$29,000
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