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Customer Service Specialist Jobs in East Hartford, CT
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Client Service Administrator - Berlin, CT
Fosdick Fulfillment Corp
Customer Service Specialist Job 14 miles from East Hartford
Fosdick Fulfillment Corporation, a leader in fulfillment services, has a full time client Service Account representative available in our Berlin, CT location Monday through Friday 8:30 a.m. - 5:00 p.m. Must have reliable transportation to be able to travel between our CT facilities in Wallingford, Meriden and New Britain. The Client Service Account Representative serves as the primary contact for their assigned accounts. The purpose of this position is to assure that all fulfillment needs & services of our clients are met and upheld while building cooperative relationships. This is achieved by open and honest collaboration with the client as well as all representing the client with all Fosdick internal departments to meet client expectations. The Client Service Account Representative will have primary day-to-day responsibility for managing client requests, understanding and managing their business needs through Fosdick Fulfillment Services. Interacts regularly with the Executive team to ensure that goals and objectives are established and achieved. Develops and implements action plans to correct variances. Oversees the preparation of accurate, timely, and complete reports to the company and clients as required. Conducts analysis and trending of financial reports to identify risks, opportunities and controls. PRINCIPLE DUTIES AND RESPONSIBILITIES GENERAL: Represent Fosdick on a daily basis as the point of contact for assigned accounts guiding accounts through the complexities of warehouse and fulfillment/distribution services Facilitates services for assigned client accounts, such as production, programming, returns, accounting, customer service, forecasting, through scheduled client visits, daily or weekly calls, focused meetings for item resolution, report analysis, and departmental interaction. Cultivate client relationships to understand their specific business objectives in order to build and execute plans to exceed expectations to grow current business and identify opportunities to further utilize Fosdick services Advocate for the assigned client account daily business attainment including: Monitor the status of performance reports relating to order status, forecasts impacting volume changes, backorder or orders on hold, inventory/packaging availability to forecasts, work orders and shipping status. Attend meetings with warehouse managers to provide updates, client feedback (client pain points) and understand areas for improvement (production pain points) to drive continuous improvement for the client. Investigates client escalations and problems and proposes solutions to clients. Escalating when necessary & working with internal Fosdick team members to identify solutions Monitor and close open action items Maintain clear, concise and accurately documented communications with both clients and internal resources. Client SOP documents and service requirements Task tracking, and reporting to ensure accuracy of client programs, reports and KPIs when applicable Presenting Quarterly and/or Monthly Business Reviews Ongoing account analysis to ensure services are captured, reported, invoiced and executed properly Document email and call inquires to provide feedback and action plans Liaison and facilitate client or interdepartmental projects and project management Negotiate timelines and set expectations with the clients Prepare weekly reports of client's activities for Fosdick management Assist in client system setup QUALIFICATIONS Bachelor's Degree in business, communications or related field. 2+ years of experience in a customer relations role preferably in a warehouse or manufacturing environment. Familiarity Microsoft office software applications Familiarity with CRM systems preferred PERSONAL ATTRIBUTES Strong communication skills (verbal and written), ability to communicate and manage well at all levels of an accounts management and with all internal Fosdick staff. Highly disciplined and organized with strong planning skills to define a task and drive to implementation/resolution. Strong analytical skills to create and evaluate reports that pertain to performance requirements and data. Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. High level of integrity and dependability with a strong sense of urgency and results-orientation. Strong work ethic with “can do” attitude that fosters and engages in a collaborative work environment to achieve continuous improvement. Adaptable with the ability to adjust to frequent shifts in direction or impediments to daily fulfillment needs. PHYSICAL REQUIREMENTS The physical demands of this position must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evening and/or weekend work may be required to complete projects. The employee is required to stand and walk. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception and an ability to adjust focus. Must have the ability to operate a computer with proficiency. Ability to pass a pre-employment background, criminal, and drug screening. Affirmative Action/EEO Statement Fosdick Fulfillment Corporation fosters and embraces an environment that promotes equal employment opportunity (EEO) and inclusiveness and maintains a model workplace that is free of discrimination. The policy of Fosdick Fulfillment Corporation is to ensure that no employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor. General Guidelines The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the Fosdick Corporation and employee and is subject to change by the Fosdick Corporation as the needs of the company and requirements of the job change. Compensation details: 40040-75150.4 Yearly Salary PI0700d1bbd68f-26***********1$38k-59k yearly est. 2d agoNew Store Opening - Asset Protection - Agent - Royal Ridge Center Rack
Nordstrom
Customer Service Specialist Job 24 miles from East Hartford
The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.$32k-36k yearly est. 1d agoClient Service Administrator
Dale A. Frank Financial Group
Customer Service Specialist Job 47 miles from East Hartford
Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you! Our fast-paced financial firm, Dale A. Frank Financial Group, in Sunderland, MA is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including printing client account statements for their review meetings and preparing issued contracts for delivery. Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Minimum Requirements: Financial Industry experience preferred 2+ years in a fast-paced office environment preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare for client appointments. Other daily, weekly, and monthly tasks may include: Complete each service request and resolve client issues Prepare/print client review statements for upcoming appointments Maintain professional communication with clients and staff Assist with client updates, reports, and mailings Set appointments with clients and prospects, assist with calendar management Database management Assist with various marketing objectives, attend evening dinner seminars and workshops Answer phones and greet clients in a friendly, positive, and warm manner Complete and process all applications for business submitted by Advisor Salary $48,000-$55,000 + Bonus' Hours 9am-5pm *Flex time to attend 2-4 Seminar/Workshop evenings per month. 8am-5pm on team meeting days Benefits Blue Cross Blue Shield health insurance (Employer 50%) SEP - Employer 4% of base salary after 1 year AFLAC products Major holidays & flex holidays Annual team meeting - fully paid trip Birthday lunches Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!$52k-89k yearly est. 12d agoBilingual Customer Service Representative
The Nagler Group
Customer Service Specialist Job 12 miles from East Hartford
Bilingual in English/Spanish 3 days a week onsite 2 days from home Farmington, CT $20/hour Benefits and paid time off - direct hire We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat. This role requires strong communication skills and the ability to handle inquiries efficiently while maintaining a positive attitude. The Customer Service Representative will play a crucial role in enhancing customer satisfaction and loyalty. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Handle outbound calling for follow-ups and customer feedback. Perform data entry tasks to maintain customer records in our computerized system. Process cash handling transactions accurately when necessary. Collaborate with sales teams to ensure seamless service delivery. Maintain professionalism and phone etiquette during all interactions. Assist multilingual customers effectively, ensuring clear communication. Resolve customer complaints in a timely manner while ensuring customer satisfaction. Requirements Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in data entry and use of CRM systems. Excellent verbal communication skills in English; bilingual or multilingual abilities are a plus. Ability to work collaboratively within a team setting while also being self-motivated. Familiarity with cash handling procedures is an advantage. Demonstrated ability to maintain composure under pressure and handle difficult situations with professionalism. Strong attention to detail and organizational skills.$20 hourly 13d agoCall Center Specialist
The Hollister Group
Customer Service Specialist Job 12 miles from East Hartford
Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required. Hybrid schedule, 4 days onsite. Pay: $19/hr Responsibilities: • Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs. • Maintain professionalism and courtesy in all interactions with customers and third parties. • Transfer calls and connect callers to the correct department or person. • Perform additional duties as required. Qualifications: • Bachelor's degree preferred, not required • Strong computer skills and technical proficiency. • High energy and self-motivation to take initiative and follow through. • Ability to collaborate effectively in a team setting. • Outstanding written and verbal communication skills. • Proven ability to manage stressful situations with patience and professionalism. • Capable of handling a high call volume while meeting time standards and maintaining a professional attitude. • Dedicated to ongoing improvement and learning in customer service techniques. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.$19 hourly 12d agoCustomer Service Representative
Ray Murray, Inc.
Customer Service Specialist Job 48 miles from East Hartford
Customer Service Representative Schedule: Monday - Friday, 8:00AM - 5:00PM Founded in 1973, Ray Murray, Inc. is a leading distributor of propane & compressed gas equipment, hearth, heating & outdoor living products. We operate 4 distribution centers east of the Mississippi. Our primary customers are propane marketers, specialty retailers, & trade professionals. We have grown to become one of the largest distributors in our industry through a combination of consistent organic growth and strategic acquisitions. RMI prides ourselves in providing exceptional support through our highly trained team of professionals. Position Summary Looking for an energetic, dependable, customer-oriented representative for order entry, answering customer questions and billing inquiries with the highest degree of courtesy and professionalism to offer complete customer care. As a Customer Service Representative (CSR), you will provide industry-leading customer service to our customers. This is a full-time, in-office position at one of our four office locations: Lee, MA; Bensalem, PA; Flint, MI; or Goldsboro, NC. The ideal candidate must be within commuting distance prior to starting. Key Duties and Responsibilities Answers customer requests or inquiries concerning equipment, products, promotions, and billing with the ability to take full responsibility, from start to finish Provide timely and thorough resolution of all issues raised by customers, as well as documenting all actions and correspondence Make recommendations according to customers' needs on features, accessories, and upgrades Continually maintain working knowledge of all company products and promotions Utilize operational system to process orders and enter customer claims Assisting with Marketing and Warranty functions · Other duties as assigned Job Qualifications and Skills · Relative Customer Service experience required: answering phone calls, communicating with customers, responding to inquiries, taking orders · Excel in communication both verbal and written maintaining strict professionalism in all customer correspondences · Computer literate: Experience with all Microsoft applications (Outlook, Word, Excel, etc.) · Ability to meet the demand of a high-paced operation by handling a high-volume of requests, incidents, and customer inquiries · Experience in the Propane, HVAC or Hearth industries is a plus · Experience with ASW system is a plus · Customer Service, Organization, Problem Solving, Time Management skills · Empathy, Patience, Critical Thinking, Professionalism, Teamwork skills$31k-38k yearly est. 7d agoCustoms Specialist
Masis Professional Group
Customer Service Specialist Job 22 miles from East Hartford
Do you have experience in logistics and managing the movement of products domestically and internationally? If so we have an excellent temp-to-perm opportunity for you as Customs Specialist (Compliance and Logistics) in East Longmeadow MA! Salary: From $40.00 to $44.00 per hour based on experience Schedule: Monday through Friday, flexible either 8:00am to 5:00pm or 7:00am to 4:00pm or similar What will you do: Handle material expediting including working with Purchasing and Planning, expediting reports to vendors, and related duties. Schedule deliveries, oversee import/export, and handle other requirements specific to selected vendors/clients. Select and bid both domestic and international freight forwarders/carriers/brokers. Track containers, print documents, and update SAP on ETA for each container. Stay up to date on Customs Compliance rules and regulations, changes, tariffs etc. Handle quoting of air freight. Other general compliance and logistics responsibilities as assigned. What is essential for this job: Proven experience in logistics coordination, supply chain or similar role. Understanding, exposure or direct experience in customs compliance is a plus but not required. Strong knowledge of transportation management systems and logistics systems and processes, SAP preferred. Proficient in data analysis tools and software. Excellent communication and interpersonal skills. Bachelor's degree is preferred.$40-44 hourly 9d agoClient Service & Operations Associate
Barnum Financial Group
Customer Service Specialist Job 42 miles from East Hartford
The Client Service and Operations Associate supports the firm with daily responsibilities to ensure efficient operations. Handles policy holder inquiries via telephone and/or email and resolves problems. Uses computerized systems for tracking, information gathering, and/or troubleshooting. Maintains quality service by following policies and procedures and reporting needed changes. Contributes to team effort by accomplishing related results as needed. This position also supports on site facilities requests including but not limited to handling mail, overnight deliveries, packages, and other logistics. Summary of Responsibilities: Provide information and superior service to clients regarding their policies or accounts via phone and email Obtain and evaluate all relevant data to handle each inquiry in a timely manner Maintain an accurate log of activity and report as required Handle checks and other physical financial instruments within required timelines Problem solve and establish key contacts with vendor partners, like USPS and UPS. Work with other departments within Barnum for project completion. Communicate issues with manager for quality resolution. Meet individual and team activity goals and metrics. Adhere to company Compliance guidelines. Competencies Client Service, Adaptability, Communication, Time Management, Quality Job Requirements Minimum 3 to 5 years work experience and/or college degree preferred. Capacity to handle a fast-paced environment and maintain attention to detail. Ability to navigate computerized data entry system and other relevant applications. Ability to adapt to change and work efficiently within a variety of situations. Call Center or logistics experience preferred. Salesforce experience preferred Strong organizational skills. Ability to build relationships Effective verbal and written communication skills. Proficient in Microsoft Word, Excel, Outlook. Ability to coordinate, prioritize, and meet multiple deadlines of projects simultaneously. CRN***********308$59k-92k yearly est. 15d agoCustomer Service Representative
Medxwaste.com
Customer Service Specialist Job 39 miles from East Hartford
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions. Role Description We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills. Key Responsibilities: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, receipts, and payments. Assist with reconciliation Assist with budget preparation and financial forecasting. Customer Service: Serve as the first point of contact for customer inquiries via phone & email Provide information about services, resolving issues in a timely manner. Work with dispatcher to create customer schedules Maintain customer records and update information in our software Collaborate with other departments to address customer needs and concerns. Follow up with customers to ensure satisfaction and retention. Qualifications: Proven experience in bookkeeping or accounting, preferably in a similar role. Strong customer service skills with a friendly and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. High school diploma required; associate degree in accounting or related field preferred.$30k-38k yearly est. 12d agoCustomer Service Representative
Indotronix International Corporation
Customer Service Specialist Job 8 miles from East Hartford
Job Title: Call Center Representative Job Type : Contract Shift Timings: First Shift:7:30am - 04:00pm OR 08am - 04:30pm Second Shift: 3:30pm - 11:30pm Job Responsibilities: • Candidate must demonstrate a strong familiarity with computers and basic application familiarity. • Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers. • Excellent communication skills, including speaking, listening and documenting as well as attention to detail and the ability to follow standard processes and procedures is a requirement. • Ability to attain and maintain department performance metrics (such as number of calls per hour, log-in / out times, quality monitoring). • Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours and days off. • Candidate must also be able to work regularly scheduled weekends and holidays. Regular attendance, including the ability to start assigned shift on-time, is mandatory. • Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays. • Currently work is hybrid, with some days required in office and other can be worked remote. These are based on successful completion of training and achieving acceptable performance.$32k-40k yearly est. 13d agoCommercial Lines Insurance CSR - Temporary (6 months)
Hobson Associates
Customer Service Specialist Job 36 miles from East Hartford
HYBRID schedule- New Haven County / Central CT Join a top-rated, member-owned property & casualty insurance provider known for its collaborative culture and commitment to employees and customers. About the Role: We're seeking a temporary Commercial Lines Customer Service Representative to support their account services team from March through early Fall (end date TBD). Must have a producer's license and experience in commercial P&C insurance operations. What You Bring: 3+ years experience working in commercial lines (P&C focus) Experience with Auto coverage & habitational personal lines (preferred) Strong Risk Management knowledge, contracts, and credit reports Self-motivated with strong judgment & problem-solving skills CT Producer's license Agent's license Ability to start immediately What They Offer: Competitive pay Collaborative, team-oriented environment Now interviewing-click 'APPLY NOW'!$29k-37k yearly est. 5d agoInside Sales/Customer Service Rep
P&M Sales
Customer Service Specialist Job 4 miles from East Hartford
P&M Sales is an independent manufacturers representative agency, selling electrical construction products. Role Description This is a full-time hybrid role for an Inside Sales/Customer Service Rep at P&M Sales. The role is located in Hartford, CT, with the possible ability to work from home. The Inside Sales/Customer Service Rep will be responsible for engaging with customers, providing support, ensuring customer satisfaction, and delivering a positive customer experience. Qualifications Customer Service and Computer Skills Required. Customer Satisfaction and Customer Experience skills. Strong communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Experience in sales or customer service roles. Knowledge of CRM systems is a plus. Knowledge of the electrical construction business is a must.$29k-37k yearly est. 8d agoCall Center Rep
Ultimate Staffing
Customer Service Specialist Job 31 miles from East Hartford
Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. What's in it for you? Weekly pay Up to $18/hr Medical benefits offered Responsibilities: Handle high volume of incoming calls Assist customer in a polite and friendly manner Create purchase orders, update client information in system Manage client accounts and support in technical issues Resolve any client and customer inquiries and complaints in a timely manner Update internal databases while fielding calls from customers and/or clients Answer pertinent questions as best to your ability to service the caller Requirements: Minimum of 2 years experience in customer service setting Strong communication both written and verbal Good customer service skills All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.$18 hourly 7d agoCustomer Service Representative
B&B Communications Group, Inc.
Customer Service Specialist Job 26 miles from East Hartford
B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis. Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication and interpersonal skills Problem-solving abilities Experience in telecommunications industry is a plus High school diploma or equivalent$32k-40k yearly est. 14d agoSales Support Specialist
The Clarke Connection, LLC
Customer Service Specialist Job 34 miles from East Hartford
Job Posting: Sales Support Specialist (Kitchen & Bath Industry Experience Required) Job Type: Part time - full time potential Salary: Competitive, based on experience About Us: The Clarke Connection, a proud member of ALLIED KANE, is a trusted representative agency for Masterbrand Cabinets. We are committed to delivering exceptional products and customer service to homeowners, contractors, and designers. We are seeking a Sales Support Specialist with kitchen and bath industry experience to assist our sales team and ensure a seamless customer experience. Job Responsibilities: • Provide administrative and sales support to the sales team, ensuring efficient order processing and customer communication. • Assist customers with product selections, pricing, and order inquiries. • Prepare quotes, proposals, and sales documentation for kitchen and bath projects. • Coordinate with designers, project managers, and vendors to ensure timely delivery of products. • Maintain accurate records of customer interactions, orders, and project details in CRM software. • Troubleshoot and resolve customer concerns related to orders, delivery schedules, and product specifications. • Stay up to date with industry trends, product offerings, and company policies. Qualifications: • Experience in the kitchen and bath industry is required. • Strong understanding of cabinetry, countertops, and design elements. • Excellent organizational, communication, and problem-solving skills. • Ability to manage multiple tasks and work in a fast-paced environment. • Proficiency in CRM software, Microsoft Office, and order management systems. Experience with 2020 + Pro Kitchens preferred • Detail-oriented with a customer-focused mindset. Why Join Us? • Competitive salary with opportunities for growth. • Supportive and collaborative work environment. • Exposure to exciting projects in the kitchen and bath industry. If you're passionate about kitchen and bath design and excel in a support role, we'd love to hear from you! Apply today by submitting your resume and cover letter to ********************************$40k-60k yearly est. 1d agoPark Services Team Member
Six Flags New England
Customer Service Specialist Job 20 miles from East Hartford
Our Park Services team helps the park shine! Youre constantly on the move, leaving areas clean as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, youll be right in the center of the action and help keep everything guest ready. The Park Services Team Member is a Rapid Hire role! Pay Starting at $15.00/Hour What does Rapid Hire mean?The Rapid Hiring Process is designed to get you through the hiring process in an efficient manner! Applications include interview style questions to allow us to get to know you, and determine whether you would be a good fit for Team Six. Job offers will be determined based on the answers you provide! As a Park Services Team Member at the Thrill Capital of New England Youll Contribute to our Mission by: Regularly inspecting behind-the-scenes and guest facing areas for cleanliness and safety concerns Continuously sweep parks midways and attraction areas using a broom, collecting debris and trash with a dustpan while walking through the assigned section Sanitizing and cleaning all park fixtures, including but not limited to: trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, tables, walls and floors within an assigned area Engaging with guests by greeting them and addressing any questions and concerns Emptying and replacing liners in trash receptacles and restock toiletries as needed Transporting waste to designated compactor areas, adhering to the parks waste policies Responding promptly to and clean-up of any biohazard or vomit spills using appropriate materials and PPE Assisting in other areas of the Park Services Department Enforcing all Six Flags New England policies, including health and safety protocols Performing other duties as assigned or necessary to support Six Flags New England Youll do it with your: Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters Strong attention to detail Ability to complete tasks with little supervision and work independently Ability to handle multiple tasks at one time with efficient use of time Ability to perform repetitive cleaning duties Youll know youre ready when: Must be 16 years and older Must be able to work in all weather conditions Able to wear PPE Willing to work flexible hours, including nights, weekends, and holidays Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc. What Youll Get: Free admission to Six Flags parks Complimentary day tickets and season passes for friends and family Scholarship opportunities Exclusive employee rewards and events like ride nights and picnics Discounts on food and merchandise while visiting as a guest, and additional discounts though our Perk Spot program 401K for eligible employees Note: This job description is not intended to be all inclusive. Team Members may perform other related duties as required, meeting the on-going needs of the company. As a company that welcomes millions of guests to our parks annually,Six Flags Entertainment Corporationis committed to fostering a workplace culture in which diversity, equity, and inclusion are embraced and promoted. We strive to create a sense of belonging, where our associates and guests are treated with respect and made to feel welcome. We aim to create a culture where our differences are celebrated, recognizing that the best ideas are born from opportunity and that each of us can contribute meaningfully when included in the conversation. AtSix Flags Entertainment Corporation, our team has helped us become a world leader in creating FUN experiences for all. More than 28 million guests visit us every year, enjoying our regional amusement park and waterparks along with our resort, hotel, and recreational properties. Within a creative, supportive work culture that celebrates our differences, our team members make sure that every individual is treated with respect and made to feel welcomed. In our parks and on our team, everyone contributes meaningfully and wholeheartedly to the FUN! Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility tobe legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information,may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.$15 hourly 42d agoFull Time - Merchandising Service Associate - Day
Lowe's
Customer Service Specialist Job 38 miles from East Hartford
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit **************************************** *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit **************************************** Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.$29k-33k yearly est. 2d agoRestaurant Team Member
Burger King-MHC
Customer Service Specialist Job 20 miles from East Hartford
Our Team Members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner. Previous fast food experience is preferred. Qualifications: Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds, Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.$29k-36k yearly est. 10d agoPT Customer Service $18.50/hr Paid Weekly
Trego-Dugan Aviation Inc.
Customer Service Specialist Job 10 miles from East Hartford
We are hiring Customer Service Agents at Bradley International Airport! Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.$54k-94k yearly est. 11d agoCustomer Consultant I - 19 hours
Ion Bank
Customer Service Specialist Job 30 miles from East Hartford
Schedule M/T/W/F 2:45p - 8p Key Result Areas · Maintain safety and security of financial information · Transaction and operational accuracy and efficiency · Highly responsive to customers' needs · Friendly, personalized customer service Scope of Job Extend excellent customer service to customers and process customer transactions and consultation via video and telephones. Cross sell bank products and be able to explain features and benefits. Essential Functions - may include, but are not limited to: · Employee is required to attend work as scheduled · Ensure company service standards are achieved in area of responsibility · Project a positive and highly professional image of the Bank by providing high quality customer service via video · Ability to multitask and complete all tasks efficiently · Excellent customer service skills via video and telephone as well as following all regulations to avoid loss or fraudulent transactions · Accurately process customer's transactions and balance own terminal · Cross sell bank products and be able to explain features and benefits · Assist customers with their financial transactions accurately and efficiently · Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner · Receive, verify and process through the PC customer transactions · Recognize and properly report any and all fraudulent, counterfeit or suspicious activity by customers or employees to the security department · Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud · Accurately balance daily work. Compliance · knowledge of Bank policies and procedures, State and Federal laws and regulations · responsible for compliance regulations related to this position and receiving appropriate training including but not limited to: Annually Ø Bank Secrecy Act (BSA) and others Other Functions · Ensure activities within assigned functional area of responsibility are in compliance with Bank policy, and State and Federal Regulations · Perform other duties as required The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required. Education and Experience High School diploma required. A minimum of one year teller experience, or some comparable combination of education and experience. Equipment and Software Ability to operate personal teller, teller terminal, typewriter, alarm system, fax machine, personal computer, calculator, photocopier, telephone, currently used Bank hardware/software. Physical Qualifications · Work within one building primarily with only occasional reason to travel or be outside on business · Ability to sit for long periods of time and/or stand in an erect position · Ability to manipulate small objects precisely by whatever means · Ability to express / exchange ideas by means of the spoken word, both speak and hear · Ability to be subject to substantial repetitive motions of the body or its parts · Ability to lift up to 10 pounds occasionally and/or a negligible amount of lifting frequently or constantly to move objects · Ability to be confined in a workstation for long periods of time. Other Qualifications · Pleasant and courteous · Knowledge of Bank products and services and Bank policies and procedures · ability to add, subtract, multiply, and divide all units of measure; to perform the four operations with common decimals and fractions; to perform arithmetic operations involving all American monetary units · ability to perform repetitive work, to continuously perform the same work according to set procedures, sequence or pace · ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure · ability to exchange information with others clearly and concisely; to present ideas, facts, and technical information · ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive to others · ability to receive guidance and supervision; follow work rules, work procedures; meet deadlines, punctuality and attendance standards, etc. Consider this description the foundation of your job, not its boundaries. Expect to participate in training sessions and activities not described here which enhance the quality of service to the customer. Schedule M/T/W/F 2:45p - 8p$53k-79k yearly est. 60d+ ago
Learn More About Customer Service Specialist Jobs
How much does a Customer Service Specialist earn in East Hartford, CT?
The average customer service specialist in East Hartford, CT earns between $29,000 and $49,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.
Average Customer Service Specialist Salary In East Hartford, CT
$38,000
What are the biggest employers of Customer Service Specialists in East Hartford, CT?
The biggest employers of Customer Service Specialists in East Hartford, CT are:
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