Customer Service Specialist Jobs in Carmel, IN

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  • Customer Care Representative

    Mister Quik Home Services

    Customer Service Specialist Job 13 miles from Carmel

    Wouldn't you love to have an opportunity to change someone's day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job! Why Mister Quik? Competitive pay Growth and promotion opportunities Hands on training Health, Dental and Vision plans Benefits including 401k, life insurance, short- & long-term disability insurance Employee & family and friend's discount Holiday and time off pay Company Events Contests & Prizes Paid training Referral Program Requirements Ability to sit for long periods of time Strong listening skills Great communication skills Comfort with a fast-paced environment and multitasking High School diploma or equivalent Work onsite in our call center Work one Saturday a month Open to 10 AM- 7 PM shift Responsibilities Efficiently and effectively manage high volume of inbound/outbound calls Ensure customer satisfaction by determining customer needs Provide customer contact via phone and email. Must be available to work nights and weekends, variable schedule(s) and overtime as necessary Regular, consistent, and punctual attendance Other duties as assigned Job Type: Full-time Pay: Up to $25.00 per hour Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person
    $25 hourly 15d ago
  • Customer Service Representative

    Teresa Chapman-State Farm Insurance Agent

    Customer Service Specialist Job In Carmel, IN

    At State Farm , our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm agents have built lasting customer relationships for over 90 years, with over 19,000 agents serving customers across the United States. Role Description This is a full-time on-site role as a Customer Service Representative at State Farm Agent in Carmel, IN. The Customer Service Representative will be responsible for providing exceptional customer service, support, satisfaction, and experience to State Farm customers on a day-to-day basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Customer Experience skills Strong communication and interpersonal skills Ability to handle high-pressure situations calmly Problem-solving skills Experience in the insurance or financial services industry is a plus High school diploma or equivalent required, college degree preferred
    $27k-35k yearly est. 5d ago
  • Client Services Administrator

    Runestad Financial Services, Ltd.

    Customer Service Specialist Job 32 miles from Carmel

    Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you! Our growing financial service firm, Runestad Financial Services, in Leo, IN is seeking to add a Client Service Administrator to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery. Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Minimum Requirements: Bachelor's Degree preferred 2+ years working alongside a Financial Advisor in a fast-paced office environment, preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include: Receive incoming client service calls in a friendly manner Complete each service request and resolve client issues Input notes into CRM and keep updated Coordinate and follow up on each client transfer Review application prior to submission Prepare client review summary for upcoming appointments Maintain professional communication with clients and staff Assist with client updates, reports, and mailings Assist in setting client appointments Salary: $40,000 - $70,000/year BOE Benefits: Health benefits Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
    $40k-70k yearly 9d ago
  • Client Services Associate

    Prudential Financial 4.8company rating

    Customer Service Specialist Job 13 miles from Carmel

    An entry level Client Service Associate assists the Financial Professional in office management and general administrative functions. This position is primarily clerical support with some limited marketing support duties. No licenses, appointments or registrations are required. This person generally manages the FP's office, calendar, maintain files, mail, phones, and will prepare correspondence on behalf of the FP. Typical qualifications for this type of CSA position: - Organization and time management skills. - Attention to detail - Interpersonal communication skills. - Demonstrated ability to work with confidential information. - Excellent customer service skills, with the ability to communicate effectively and build rapport with clients. - Familiarity with Microsoft applications including Outlook, Word, PowerPoint, and Excel. - Telemarketing skills a plus - Strong written and verbal communication skills to effectively communicate with clients and internal teams. Join my team as a Client Services Associate and play a key role in providing exceptional service to our valued clients. This position offers opportunities for professional growth and development in the financial services industry. Please note that only qualified candidates will be contacted for an interview.
    $47k-58k yearly est. 6d ago
  • Night Shift Customer Service Representative

    Circle Logistics, Inc.

    Customer Service Specialist Job 13 miles from Carmel

    Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As a Customer Service Representative, you will support the efforts of our Account Managers by executing day to day duties for our existing customers. You assist with maintaining and growing existing accounts by building shipments into our system, scheduling pick up and delivery appointments, and tracking customer's freight ensuring on-time delivery. This role is responsible for providing operations support to the team by communicating all the details of a shipment. Duties/Responsibilities: Assist Account Managers on day to day operations of their accounts Enter new load orders into our proprietary web-based software Ensure all details of shipments are properly notated in each load Communicate daily with shippers and receivers to schedule pick up and delivery appointments Maintain and collect proper paperwork for each shipment Resolving billing discrepancies with a customer or internal billing team Initiate “check calls” to track and trace drivers on all pickups and deliveries Assist with converting drivers to MacroPoint tracking Escalate freight-related issues to the appropriate teams Skills/Abilities: Excellent written and verbal communication skills Ability to thrive in a fast-paced working environment and multitask Superb time management and organizational skills Extraordinary attention to detail and teamwork skills Willingness to be available after hours and weekends if needed Benefits: 40 hours per week On-site training and career development Paid holidays and paid time off Insurance benefits including but not limited to: Health, vision, dental, life, and disability 401(k) Plan
    $27k-35k yearly est. 6d ago
  • Technical Service Representative

    Spears Manufacturing Company 4.2company rating

    Customer Service Specialist Job 13 miles from Carmel

    Field Technical Services Representative About the Job Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Indiana, Kentucky and E. Tennessee territory. Qualified candidates must live within the territory and have a minimum of 2 years experience with pipe and fittings. PRIMARY RESPONSIBILITIES: · This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products. · Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products. · Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals. · Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required. · Handle difficult situations with professionalism and tact. REQUIREMENTS: · A self-starter with the ability to learn quickly. · The ability to work with a strong sense of urgency. · Basic negotiation skills. · Self-motivated, detail-oriented and organized. · Strong mechanical aptitude. · Computer literate. · Able to multi-task and prioritize. · Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems. · Ability to travel within territory and outside territory when required. Please send resumes to: ******************** ABOUT SPEARS MANUFACTURING CO.: • Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************
    $28k-32k yearly est. 25d ago
  • Customer Service Representative

    McKinley Packaging Company

    Customer Service Specialist Job 18 miles from Carmel

    McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using SAP. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, Four-year degree is preferred. "McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."
    $27k-35k yearly est. 26d ago
  • Customer Service Representative

    Kirby Risk 4.0company rating

    Customer Service Specialist Job 36 miles from Carmel

    A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path? Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic? If this sounds like your idea of a great job, you could be the next Customer Service Representative in Shelbyville, IN, for Kirby Risk. What will I be doing as a Customer Service Representative? Supporting the sales budget process and hitting your sales goals Taking part in joint sales calls with targeted customers Assisting with customer quotes and entering and managing opportunities in the CRM Processing customer orders and requests for product services Monitoring backorders and ensuring on-time delivery Analyzing customer needs for opportunities to train on product application Travel Required. 10%- 20% in the Central, IN Territory 50%+ of time will be spent in the office/on the computer Want to know if you are a good fit? If so, you will meet the following criteria: Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority High School degree or GED, some college preferred Sales Experience is A Must! What's the company culture like at Kirby Risk? A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency. What are the benefits? Kirby Risk provides a complete benefits package, including Medical RX Dental Vision Life Employee Assistance Programs Tuition Reimbursement On-the-job training 401K Plan Profit Sharing PTO
    $29k-34k yearly est. 28d ago
  • Customer Service Representative

    PFS-Professional Financial Services

    Customer Service Specialist Job 13 miles from Carmel

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states. You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with insurance verifications Perform Welcome Calls Act as back up to our Administrative Assistant to receive loan payments and fund loans Perform Skip Tracking and other locate activities You could be a great addition as Customer Service Representative if you have: Previous customer service and/or collections experience A valid state driver's license, with an acceptable driver's record Access to a reliable automobile for work use Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Come Begin Your Story! Apply Today!
    $27k-35k yearly est. 13d ago
  • Full Time - Merchandising Service Associate - Day

    Lowe's 4.6company rating

    Customer Service Specialist Job 8 miles from Carmel

    Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit **************************************** *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit **************************************** Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
    $24k-28k yearly est. 2h ago
  • Guest Experience Specialist - Zero hours

    Intellecteu

    Customer Service Specialist Job 26 miles from Carmel

    RV Technician - Medicine Hat Who we are: We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle. Employees tell us they like working with ArrKann because… We're family-owned and operated - and have been for three generations. Our employees are like family. We're closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures! Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children. We have great people who are helpful, fun to work with, and good at what they do! What you'll get when you work with us: A career - we've been growing! You can find our dealerships in Carstairs, Edmonton, Calgary, Red Deer, and Medicine Hat, and we're always looking for amazing people who want to build a career with us. A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience. A supportive, team-oriented, and fun work environment, where you can feel free to be yourself. Professional and personal development opportunities. We are always learning and want to make sure you have the support you need to build the skills you need to grow in your career. About the role: Our RV Technicians work diligently and efficiently to perform high-quality service, repairs, and maintenance so our customers can enjoy their RV and connect with the great outdoors. If you're a registered apprentice, seeking an apprenticeship, or a ticketed RV Technician seeking a stable work environment where you will be part of a team that consistently delivers quality work, this may be the spot for you! The selected candidate must be available on weekdays, evenings, and Saturdays but not Sundays! About you: You enjoy working independently but like the opportunity to help your team when needed and get help when you need it. You take pride in your work and feel a sense of pride and accomplishment in seeing a job through. You thrive in a role where you're usually completing one task at a time, can focus, and be precise while working at an efficient and steady pace. Requirements: Goal-oriented and achievement-driven. Mechanical inclination. Willingness to complete apprenticeship. Ability to provide a personal set of required tools. Intermediate computer skills. If this sounds like you, we encourage you to apply! We thank all applicants for their interest; however, only those selected will be contacted. To find out more about ArrKann Trailer & R.V. Centre visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV. #J-18808-Ljbffr
    $25k-34k yearly est. 3d ago
  • Associate Representative - Customer Service

    Wesco 4.6company rating

    Customer Service Specialist Job 13 miles from Carmel

    As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Interacts with customers by phone or in person to provide information and to ensure best service possible. + Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. + Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. + Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. + Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. + Refers unresolved customer grievances to designated departments for further investigation. + Completes customer invoicing. + Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. + Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. + Prepares for, attends, and participates in weekly sales meetings. + Remains current on industry trends, market activity and competitor products. **Qualifications:** + High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred + 0-2 years of relevant experience + 1 year of sales experience preferred + Direct Sales (B2B) experience preferred + Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred + Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction + Ability to build working relationships with other functional areas to best support mutual objectives + Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers + Ability to research and resolve customer issues + Strong written and verbal communication skills + Basic computer skills + Ability to effectively prioritize and execute tasks + Ability to build and maintain long-term relationships with customers _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._ **_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $21k-34k yearly est. 28d ago
  • Customer Success Specialist

    Allegion

    Customer Service Specialist Job In Carmel, IN

    **Creating Peace of Mind by Pioneering Safety and Security** _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._ **Customer Success Specialist-Remote Indiana-Remote Colorado** **(Preferred candidates would be in the Denver Metro or Indianapolis Metro area for in person team meetings and customer travel)** **Job Summary:** Are you passionate about world class support? Ready to join a fast-paced team committed to creating an amazing experience for our customers to enable their success with both current and future needs? We're seeking a highly motivated individual with a passion for technology and customer support. This dynamic and versatile team player will have the ability to make an immediate impact for our business while helping establish and grow our Customer Success team. The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their onboarding experience. This role will also be responsible for identifying areas of efficiency, process improvements, and establishing regular touchpoints with customers and internal partners to ensure a consistent customer experience for the lifecycle of the solution and maximizing customer retention. Strong coordination and collaboration with our customer success manager, project installation manager, commercial service leader and internal channel teams will be required to ensure a successful customer experience. ** ** ** What You Will Do:** + ** ** ** ** Onboard and migrate new customers onto the Zentra Multi-family software solution + Identify areas of opportunity to improve the customer experience and migration process + Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify areas for improvement + Drive and manage customer renewals by proactively addressing needs, identifying opportunities for upselling, and ensuring a high retention rate through excellent relationship management + Serve as the primary point of contact for customer escalations and facilitatetimely resolution of issues + Track and analyze customer usage data and provide insights and recommendations to improve the customer experience and product adoption + Gather and analyze customer feedback to identify trends and insights that contribute to product roadmap discussions + Develop and deliver customer training programs to drive product knowledge and adoption + Identify opportunities to scale customer success efforts through process automation, self-service, and knowledge management + Works directly with the multifamily property, integrator, and internal teams, when needed, to drive issues to closure, and/or escalates issues to Allegion internal teams for resolution + Manages and tracks support process for customer success to ensure customer utilization, satisfaction, and retention + Supports a continual improvement process to streamline the success process for both our multifamily property and integration partners + Ensures a high level of customer service is provided to all Multi-Family Access customers through the solution lifecycle + Identify and nurture customer advocates to participate in case studies/testimonials to support marketing/sales efforts + Monitor customer success tools to identify and proactively assist customers + Ability to travel up to 30% ** ** ** What You Need to Succeed:** + Bachelor's degree in a technical, business, or equivalent field strongly preferred, or 4 years of relevant experience in lieu of a degree + Strong data accuracy and detail-oriented + Exceptional organizational skills and the ability to effectively prioritize and manage multiple projects + Customer-centric advocacy and focus + Critical thinking and proactive process improvement mentality + Excellent verbal and written communication skills + Ability to influence and recommend win-win customer solutions + Highly passionate for innovating technologies and processes **Why Work for Us?** **Allegion is a Great Place to Grow your Career if:** + You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". + You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. + You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! **What** **You'll** **Get from Us:** + Health, dental and vision insurance coverage, helping you "be safe, be healthy" + Unlimited Paid Time Off + A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period + Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses + Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses + Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury + Life Insurance - Term life coverage with the option to purchase supplemental coverage + Tuition Reimbursement + Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards + Employee Discounts through _Perks at Work_ + Community involvement and opportunities to give back so you can "serve others, not yourself" + Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching **Compensation:** This range is provided by Allegion. Your actual pay will be based on your skills and experience. + The expected Base Salary Range: $50,000 to $80,000. The actual compensation will be determined based on experience and other factors permitted by law. **Apply Today!** Join our team of experts today and help us make tomorrow's world a safer place! _Not sure if your experience perfectly aligns with the role?_ _ Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification_ _and_ _every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse,_ _inclusive,_ _and authentic workplace. So, if_ _you're_ _excited about this role but your_ _past experience_ _doesn't_ _align perfectly with every item in the job description, we encourage you to apply_ _anyway_ _. You may be just the right candidate for this role._ **We Celebrate Who We Are!** Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (********************) . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer (**************************************************************** Privacy Policy **We are Allegion.** A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. **We are Allegion.**
    $50k-80k yearly 14d ago
  • Membership Sales and Customer Service Associate - Front Desk FULL TIME

    Central 3.9company rating

    Customer Service Specialist Job In Carmel, IN

    Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Training & development Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Carmel as Front Desk Sales Associates! Front Desk Sales Associate - FULL TIME: What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence. Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! You earn sales commissions and bonuses on top of a competitive base hourly rate! Benefits include free lash and brow services, and discounted products. Schedule: MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS Key Responsibilities: Meet and exceed guest membership and scheduling targets Consult with guests on key benefits of services, memberships, and retail products Coordinate appointment scheduling, communicating confidently via phone, text and email Create an outstanding experience so every guest will want to return Decisively resolve issues, appropriately escalating issues to mitigate in future Manage accurate sales transactions and guest/member records within MindBody software Other duties as assigned Our ideal candidate: You are a spirited, outgoing team member who is passionate about excellent customer service You take pride in, and truly enjoy, cultivating relationships with guests You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate You can work in fast paced environments, multitasking and prioritizing You always work with the highest levels of integrity and respect and avoid gossip/drama You always present as professional, confident and approachable You are skilled at using various technology platforms and feel comfortable learning to use new programs Schedule: MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY Experience: Customer service and/or front desk/receptionist: 2 years Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model) Salon/beauty experience preferred Job Type:Full time and part time available. Reports to the Salon Manager. Will work in coordination with the Front Desk team. Pay: Sales Commissions + $13.00-$15.00 per hour Base Pay + Bonus eligible Compensation: $13.00 - $18.00 per hour WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.
    $13-15 hourly 60d+ ago
  • Customer Service Representative

    Lawn Doctor 4.3company rating

    Customer Service Specialist Job In Carmel, IN

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer competitive salary and commissions. Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $29k-36k yearly est. 60d+ ago
  • Customer Service Associate

    Scenthound

    Customer Service Specialist Job In Carmel, IN

    Benefits: Employee discounts Flexible schedule Opportunity for advancement Signing bonus **Sign On Bonus** Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Merit-based pay increases Complimentary service membership About the Position: The Customer Service & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $11.00 - $13.00 per hour
    $11-13 hourly 60d+ ago
  • Business Services Specialist I

    Cox Holdings, Inc. 4.4company rating

    Customer Service Specialist Job In Carmel, IN

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles. Essential Duties and Responsibilities: Process/sort/deliver incoming mail. Data Entry. Prepare titles and associated documents for scanning. Scan/Verify/Associate titles to barcoded folders. File folders in a secured vault repository. Retrieve folders/documents from a secured vault repository. Print waybills and ship/ release outgoing titles. Operate mail processing equipment. Cleaning equipment. (i.e. scanners) Job Knowledge, Skills and Abilities: Must have strong organizational skills and be very detail oriented. Effective communication skills and strong customer service attitude. Balance team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, puts the team's success above their own interests, builds the team's morale, and contributes to meeting the team's goal and objectives. Must be adaptable and adjust to changes in the work environment; manage competing demands; change approach and method to best fit the situation; and adapt to frequent change, delays or unexpected events. Must be able to monitor their own work to ensure quality and demonstrate accuracy and thoroughness. Follows policies and procedures, completes administrative tasks entirely and on time, and supports the organization's goals and values. Qualifications: High School Diploma/GED. Excellent communications skills (verbal and written). Strong attention to detail. Ability to multi-task. Basic computer skills, proficient in Microsoft Office products. Organizational skills.. Ability to work in a fast-paced environment. Preferred Qualifications: Ability to type and use 10-key Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly 3d ago
  • Call Center Specialist

    Merchants Bank of Indiana 4.2company rating

    Customer Service Specialist Job In Carmel, IN

    Call Center Specialists will be the first point of contact for our customer inquiries. You will work in a highly collaborative environment, where customer execution is our passion. In this role you will process and respond to existing and potential customers inquiries. You will utilize multiple systems to provide information on accounts while answering every call with professionalism, accuracy and a genuine interest in helping our customers resolve any concerns. Hours: 8 a.m. - 5 p.m., Monday - Friday Essential Duties and Responsibilities: * Handle inbound and outbound calls addressing any questions/concerns. * Listen to customers needs and provide helpful solutions. * Guide customers through troubleshooting, navigating the company website, or using company products. * Review customer accounts as needed. * Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements. * Provide back-up operational support for branch staff. Requirements What we are looking for... * Requires at least one to two years of experience with customer service. Banking background preferred. * Must have strong verbal and written communication skills with demonstrated strong interpersonal skills. * Must have great listening skills and an empathetic attitude. * Requires strong organizational skills, the ability to do basic math without assistance, and a keen focus on accuracy and timeliness. * Requires high school diploma or GED from an accredited institution. * Must be proficient in basic computer use including Microsoft Office and Outlook with the ability to learn new software programs and use relevant computer programs in a professional setting. ABOUT MERCHANTS Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration ("FHA") multi-family housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. Merchants Bancorp, with $17 billion in assets and $14.1 billion in deposits as of December 31, 2023, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here.
    $31k-36k yearly est. 28d ago
  • Business Services Specialist I

    Cox Enterprises 4.4company rating

    Customer Service Specialist Job In Carmel, IN

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles. Essential Duties and Responsibilities: * Process/sort/deliver incoming mail. * Data Entry. * Prepare titles and associated documents for scanning. * Scan/Verify/Associate titles to barcoded folders. * File folders in a secured vault repository. * Retrieve folders/documents from a secured vault repository. * Print waybills and ship/ release outgoing titles. * Operate mail processing equipment. * Cleaning equipment. (i.e. scanners) Job Knowledge, Skills and Abilities: * Must have strong organizational skills and be very detail oriented. * Effective communication skills and strong customer service attitude. * Balance team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, puts the team's success above their own interests, builds the team's morale, and contributes to meeting the team's goal and objectives. * Must be adaptable and adjust to changes in the work environment; manage competing demands; change approach and method to best fit the situation; and adapt to frequent change, delays or unexpected events. * Must be able to monitor their own work to ensure quality and demonstrate accuracy and thoroughness. * Follows policies and procedures, completes administrative tasks entirely and on time, and supports the organization's goals and values. Qualifications: * High School Diploma/GED. * Excellent communications skills (verbal and written). * Strong attention to detail. * Ability to multi-task. * Basic computer skills, proficient in Microsoft Office products. * Organizational skills.. * Ability to work in a fast-paced environment. Preferred Qualifications: * Ability to type and use 10-key Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly 41d ago
  • Customer Service Representative

    Molly Maid

    Customer Service Specialist Job In Carmel, IN

    Benefits: Bonus based on performance Company car Company parties Competitive salary Free food & snacks Free uniforms Opportunity for advancement Training & development No Nights No Weekends. As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Return customer calls, respond to customer complaints, and resolve breakage issues Perform administrative functions including data entry, payment processing, and supply inventory Assist with personnel management, including hiring and recruiting functions Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum one years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Bilingual a plus No Nights No Weekends! We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $16.00 - $18.00 per hour When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $16-18 hourly 17d ago

Learn More About Customer Service Specialist Jobs

How much does a Customer Service Specialist earn in Carmel, IN?

The average customer service specialist in Carmel, IN earns between $24,000 and $40,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average Customer Service Specialist Salary In Carmel, IN

$31,000

What are the biggest employers of Customer Service Specialists in Carmel, IN?

The biggest employers of Customer Service Specialists in Carmel, IN are:
  1. Allied Solutions
  2. Sherwin-Williams
  3. Pet Palace Enterprises
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