Customer Service Specialist Jobs in Athens, GA

*Date Posted*: 03/13/2025 *Hiring Organization:* Rose International * 479625 *Job Title: *Customer Service Representative - Bilingual Spanish *Work Model: *Hybrid *Shift:* Training Hours: 8:00 AM-4:30 PM MT Nesting Hours: 10:00 AM-6:30 PM EST The Member Service Contact Center (MSCC) operates Monday-Friday 7:00AM-9:00 PM and Saturday and Sunday 8:00AM-7:00PM. *Employment Type: *Temporary *Estimated Duration (In months): *7 *Min Hourly Rate($): *18.00 *Max Hourly Rate($)*: 18.00 *Must Have Skills/Attributes: *Billing, Call Center, Customer Service, Health Insurance, Spanish - Bilingual *Job Description* *Required Education:* • High School Diploma or General Education Development (GED) *Required Qualifications:* • Must be local to the Duluth, GA area • Must be able to pick up equipment from Duluth, GA on 04/30 • Must be Bilingual (Spanish speaking) • Candidate must have call center specific experience, not retail • Minimum two (2) years of customer service experience or member-interacting experience required • Must pass knowledge checks while in training • Strong knowledge of systems used within the MSCC *Preferred Experience:* • Health insurance and Call center experience preferred with Strong Bilingual (Spanish) experience *Schedule Requirements:* • Must be flexible to work weekends and late shift • Must be flexible to work within the hours of operations which are: Monday - Friday 7:00AM - 9:00 PM EST • No time off during first 90 days (training) • Time off after and during holidays is discouraged. *Assessments Required:* • Must pass CSR 1 Assessment *Soft Skills Required:* • Excellent written and verbal communication skills • Demonstrated analytical and problem-solving skills • Ability to read and respond briefly, clearly and effectively • Ability to think critically and problem solve • Manage own work with minimal direction *Major Responsibilities/Essential Functions:* • Available to handle member inquiries regarding: Member Core: Facility Inquiry, Web Support, Promote Client, Order ID Card, Complaint, ID Card Inquiry, Service Review. • Member Advance: Eligibility Inquiry, Benefit Inquiry, General, Complaint, Correspondence Inquiry, Add/Remove Dependent, Service Review, New Member Exp, Internal Regional Request, IVR Defaults. • Medicare (For up to two (2) regions). • Premium Billing Enterprise: Billing Inquiry, Make Payment, Complaint, EFT Inquiry, General, Reinstatement Request, Service Review. • Billing, 1095 Tax Form, SLP\* (escalations to Tier 3). • Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues. • Responds professionally to inquiries from internal/external customers. • Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization''s philosophy of providing extraordinary customer relations and quality service. • Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed. Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery. • Develop a full awareness of the way performance and actions affect members and Member Service. Contact Centers''s (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). • Consistently supports compliance and the Principles of Responsibility (Client Code of Conduct) by maintains the privacy and confidentiality of information and protects the assets of the organization. • Performs other relevant duties as required. Documents conversations with members according to procedure. • Follows established procedures to meet customer/member needs. • Required to effectively interact with diverse work units and relevant organizational departments. • Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks. • Ability to understand relevant policies, processes and customers. • Assist the department in meeting customer needs and reaching department expectations. • Completes required training and understand how to use tools available to recall necessary information. Additional Schedule Details: • Training: 8:00 AM - 4:30 PM EST • Nesting: 11:30 AM - 8:00 PM EST \* The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:00 PM and Saturday and Sunday 8:00AM to 7:00PM. \*\* Candidates must be available to work until 9:30PM and weekends. *\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\** *\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\** *Benefits:* *For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.* *California Pay Equity:* *For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.* *Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.* *If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.* *Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).* #UNI Job Types: Full-time, Temporary Pay: $18.00 per hour Benefits: * 401(k) matching * Dental insurance * Health insurance * Vision insurance Shift: * Day shift Application Question(s): * Do you have Call center/Customer service background? * Do you have Healthcare background? * Are you living within 30 miles of Duluth GA? * Are you authorized to work on Rose International's W2 without sponsorship? Education: * High school or equivalent (Required) Experience: * call center: 2 years (Required) * customer service: 2 years (Required) Language: * Spanish (Required) * Bilingual (Required) Ability to Commute: * Duluth, GA 30096 (Required) Work Location: In person

Hours: 10 AM - 7 PM to support Central & West Coast U.S. JOIN A GLOBAL LEADER IN INDUSTRIAL AUTOMATION! At Murrelektronik, we don't just sell automation solutions-we bring machines to life. Our Sales Support Specialist is vital to our sales team's success, ensuring smooth operations, precise execution, and exceptional customer experiences. You'll be an integral part of a team where collaboration, problem-solving, and attention to detail make all the difference. If you enjoy a dynamic work environment where no two days are the same, thrive on staying organized, and find fulfillment in helping sales teams and customers succeed, this is your role. What You'll Own and Drive Be the Sales Team's MVP - Manage schedules, coordinate logistics, and ensure sales teams have everything they need to close deals. Create Impactful Client Experiences - Own customer communication, ensuring smooth post-sales support and quick resolutions. Master Data & Insights - Keep our CRM current, generate key sales reports, and track performance metrics that drive strategy. Support Big Wins - Assist in proposal preparation, manage quotes and research competitor product crossovers. Collaborate Across Teams - Work closely with Customer Experience, Customer Service, and internal teams to drive seamless operations. What You Bring to The Table 2+ years of experience in automation technology + 5+ years in sales support or customer service Experience with SAP, Salesforce, or similar ERP/CRM systems Strong skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) Excellent communication & problem-solving abilities Highly organized, detail-oriented, and proactive Ability to prioritize and adapt in an evolving work environment Ability to travel on occasion (10% or less) Bilingual skills? Even better! Spanish or German language skills are a plus! Why You'll Love It Here! Innovation at Its Core - Be part of a company shaping the future of automation. A Workplace That Values You - We foster an environment where teamwork, learning, and growth are encouraged. Collaborative Culture - Work alongside a team that values creativity, teamwork, and growth. Room to Grow - This is more than a job; it's a career with opportunities for development. Employee-Centered Environment - We celebrate wins, support each other, and make work enjoyable. Competitive Benefits: We offer comprehensive benefits, occasional travel opportunities, and a dynamic work environment. Ready to Make an Impact? We want to hear from you if you're passionate about organization, customer support, and driving sales success! Click Apply Now, and let's build something great together.

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Snellville location. We offer competitive pay, paid vacations, paid holidays, incentive bonuses, cash bonuses for perfect attendance, and a 401K. Requirements Responsibilities Greet customers using standard dialogue Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc. Perform vehicle exchanges and extensions Monitor traffic control Inspect incoming vehicles for new damage Report damages to on-duty supervisor Scan returning vehicles back into system Provide computerized receipt to customer Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc. Support a team environment by assisting other agents and/or other areas when needed Desired Qualifications Knowledge and use of computerized systems Intermediate proficiency in Microsoft applications Retail and sales experience Previous experience working in an outdoors environment Minimum Qualifications High School Diploma or equivalent 1 year of customer service experience Professional communication skills Problem resolution experience Minimum age of 18 Valid Georgia driver's license Clean driving record

Quick Insights: * Full Time Position * Schedule will be 11:30a-8:00pm during the week and 9:00am - 5:30pm on Saturdays. Sundays and 1 week day off. is $18.65 per hour + quarterly bonuses (up to $2,200) * This is an in-office position and will require you to physically report to our Athens, GA office daily. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. This isn't just about taking another phone call- this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. You'll play a crucial role by providing a best in class experience when it's most needed. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. No scripts. No canned responses. These are true human to human interactions where you can make a meaningful impact. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. What Does a Service Representative Do? * Demonstrate Reliability: Attendance and commitment to being present and on time for your full shift each day is crucial. This helps ensure we're ready and available to help our customers when they need us most. For unexpected events or issues, we require our representatives to be proactive in their communication and planning whenever possible. * Handle a High Volume of Contacts: You will handle an estimated 50-60 phone calls per shift. This is a fast paced environment and highly structured. There is little down time in this position as you are typically on back to back calls during your shift. * Meet Our High Performance Bar: You'll work to exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. * Professionally Engage Customers: You'll need a passion for people. You'll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Topics can range from returns, replacements, delivery, product availability, order status, and more. * Listen Actively and Show Empathy: You will actively listen to understand customer concerns and leverage internal resources to find the best solution to thoroughly address their problem. * De-Escalate Customer Concerns: Most customers contact us because they've had a problem and need your help. You will use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. * Problem Solve: Solutions aren't a one-size-fits-all approach so customer service representatives do not read from pre-populated scripts. You will be given a level of autonomy to help customers find the right solution. You'll need to think analytically to solve customer problems in a first contact resolution approach. * Be Tech Savvy & Multitask: You'll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis, and enjoys learning new programs. * Escalate Systemic Issues: Help us continuously improve. You'll identify areas where improvement is needed on behalf of Wayfair customers and share any trends with leadership. What are the Pay & Benefits? Pay: * Hourly Pay Rate: $18.65 * Tenure based pay increases start as early as 6 months * Quarterly Performance Bonuses (up to $2,200) * Referral Bonus of $500 per eligible referral Benefits: * Health, Vision and Dental Insurances (coverage starts on Day 1!) * 401(k) with company match up to 4% * Paid Time Off (start accruing time immediately) * 7 Paid Federal Holidays and 1 Floating Holiday * Paid / Unpaid Parental Leave options * Eligible Tuition Reimbursement (up to $5,250) * Wayfair Employee Discount * Volunteer Day for Community Service (Paid Day Off) What are the Requirements? * You must be 18 years of age or older. * You must hold a High School Diploma, GED, or equivalent. * You must be able to read, write and understand the following languages: English. * A knowledge of working within Windows Operating Systems or equivalent. * Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time. * Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: ***************************************** If you have any questions regarding our processing of your personal data, please contact us at *********************************. If you would rather not have us retain your data please contact us anytime at *********************************.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Assisting customers with vehicle maintenance and repair services Scheduling appointments Providing cost estimates Troubleshooting customer problems Managing customer interactions Explaining repairs and costs Ensuring timely service delivery Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 30606

Customer Service Associate Job Description Department: Operations Reports To: Store Manager FLSA Status: Non-Exempt STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store. Essential Functions: Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions: Smile, speak to, and respond to customers. Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment. Read, write, hear and understand the English language. Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products. Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment. Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift. Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers. React to a fire by lifting and transporting a fire extinguisher to the fire area. Bend and remove metal plates and underground tank caps in order to check fuel levels. Climb a ladder to clean windows and retrieve materials. Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins. Sweep parking lot and clean outside grounds and equipment. Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time. Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents. Responsibilities and Duties Observes work schedule as posted, unless a change is approved by Store Manager. Adheres to all City, County, State and Federal laws. Operates shift within company guidelines to achieve sales and profits and maintain standards. Performs all duties in a safe, reliable manner. Completes an incident report for all employee/customer accidents or property damage on the premises. Completes shift change checklist according to guidelines. Records information as warranted in the store communication log Stays familiar with company manuals, bulletins, and other communications. Advises Stores Manager of any situations having an adverse effect on store operating performance. Recruits prospective employees. Prepares a shift change report at the completion of shift in accordance with company guidelines. Properly records all hours worked and signs timecard verifying all hours worked. Assures proper sale and accounting of all merchandise purchased during shift. Customer Service Gives all customers prompt and courteous service. Maintains personal appearance according to guidelines in Employee Handbook. Wears company uniform and name badge while on duty. Greets all customers with a smile and friendly acknowledgment. Rings merchandise promptly, counts back change, offers receipt. Assists customers who need help. Reminds customers of specials, when appropriate. Expresses appreciation to all customers. Handles customer complaints according to company guidelines. Inventory and Cash Control Responsible for controlling cash and inventory on their shift according to company guidelines. Protects company assets at all times. Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift. Merchandising Keeps coolers, store shelves and displays fully stocked and fronted at all times. Ensures the fast food area is clean and supplies are fully stocked at all times. Keeps check-out counter clean and free of clutter. Uses correct pricing for all merchandise. Maintenance Keeps store/floor clean at all times. Checks all refrigeration units for proper temperature. Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary. Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list. Food Service Operations Ensures that the standards of any operations within the store are met, including additional training that is required Investigates and resolves food quality and service complaints. Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift. Additional May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.

**Some evenings and weekends may be required**. To provide a variety of customer service responsibilities, to include answering phones, greeting customers, providing information and assistance regarding services, procedures, facilities, reservations, program registration, fees, addressing customer concerns, or other issues. Provide clerical and light administrative office tasks, collection of fees or monies, opening and closing facilities, light facilities maintenance, setting up and breaking down of events, maintaining safety and security, and other duties relative to Parks operations and events. MAJOR JOB RESPONSIBILITIES : When Assigned to Front Desk: Provides excellent customer service by greeting visitors and providing information to customer inquiries and requests. Assists customers with program registration, community center membership, fee collection, and reservations. Answers telephone and routes calls to appropriate parties and takes messages as needed. Receives and sorts mail; distributes to appropriate parties. Light typing and word processing to include emails, orders, memos, and other business documents. When Assigned to Facilities Supervision: Responsible for opening and closing facility, which includes scheduled events, facility rentals, evening and weekends. Monitors facility and maintains order. Sets up and breaks down room and event set up for customers. Provides assistance and customer service to the public during events. Monitors complex for, and maintains safety and security. Performs light maintenance to ensure complex is neat and orderly. Assists Facility Coordinator with clerical and administrative duties as needed. When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests. Answers telephone and routes calls to appropriate parties and takes messages as needed. Responsible for handling reservations for campsites, pavilions, event centers. Responsible for entering reservation information into computerized reservation system. Monetary responsibilities to include handling and accounting for all fees collected for reservations, general admission fees, and all concession sales; must be able to use cash register and credit/debit card transactions. Performs accounting functions to include daily deposits, pavilion rentals and reservations, monetary recordkeeping. Monitors and maintains safety, security, and control of park access. Is knowledgeable on rules and regulations for a multi-use park with both camping and day use visitors. Responsible for working independently with limited supervision. MATERIALS AND EQUIPMENT USED : Personal Computer Parks Reservation Software Telephone Switchboard Copy/Fax Machine Credit/Debit Card Terminal Cash Register Camera and I.D./Membership Card Software Light Housekeeping Equipment such as vacuum/broom/mop MINIMUM QUALIFICATIONS REQUIRED : Education and Experience: High School Diploma or GED, or equivalent Any combination of education, experience, or skill, which provides the minimum level of qualifications stated above. Licenses and Certifications: Valid Class C driver's license and satisfactory Motor Vehicle Record (MVR). Knowledge, Skills and Abilities: General computer skills to include Microsoft programs, email, and Parks specific reservation software. Ability to work nights, holidays and weekends. Excellent customer service and telephone skills to include anticipating needs of customers for information. Ability to communicate tactfully and courteously with the public and staff members. Skill in operating a switchboard and receiving/routing multiple telephone calls efficiently and tactfully. Clerical skills to include light typing and word processing, filing, recordkeeping Basic accounting skills to include handling monies and collecting and accounting for fees, reservations, concession sales, general admission, membership, recordkeeping, cash/credit/debit card transactions, and daily deposits. Knowledge of building, grounds, and security systems. Problem solving skills. Ability to work independently. ADA Minimum Qualifications Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing); operate a computer and other office machinery, such as a calculator, copier, printer, telephone. Incumbents must continuously be able to think analytically; handle stress and emotion; concentrate on tasks. Remember names, and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others, meet deadlines, stay organized, use math/calculations, use a keyboard/type. Essential functions frequently require the ability to move about inside the complex and move and transport items up to 20 lbs.; ability to bend body downward and forward by bending spine and legs. And twisting at the waist, hips, or knees; reach overhead, push, pull, and repetively use hands, arms, legs. Incumbents are frequently required to be on-call and work irregular hours. Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment. Environmental Factors: Essential functions of this position continuously require the ability to work with others or work alone. This class specification should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this specification.

Schedule: Monday to Friday 35 hours per week Hybrid/On-Site Vacancy type: Permanent Intro: We want to grow future leaders and our highly experienced department is looking to recruit ambitious and forward-thinking individuals who have strong transferable skills and are looking for a career that is challenging and offers an opportunity to specialise in a growing area. As an Administrator you would have a varied workload focused on providing exceptional customer service including but not limited to client communications, preparing resolutions for the trustee, instructions to intermediaries, payments, updating registers, updating trust records, as well as maintaining and updating our online administration portals. Technical affinity and good data management skills, together with Excel experience would be advantageous. We encourage our administrators to grow in their role and offer the opportunity to study, we also believe in the importance of ownership and responsibility and in time our administrators are given the opportunity to build and be responsible for their own portfolio of clients. Some of the things you will be doing: * Effectively assist in the administration of a portfolio of clients, working to tight deadlines when needed * Proactively take on additional administration tasks to support other team members, based on client demands * Develop and build knowledge of the team's online administration portal and other trust accounting and management systems * To have an awareness of and be keen to develop an understanding of key trustee and deferred compensation concepts * Comply with relevant jurisdictional and regulatory requirements and all CSC policies & procedures * Ensure client data integrity and client records are maintained accurately at all times * Communicate openly and honestly with clients, intermediaries and team members on a regular basis * Effectively manage and prioritise your daily work activities * Be committed and driven to achieving excellence * Work alongside a senior member of the team assisting them with their workloads and taking responsibility for administration tasks under their supervision * Be approachable and accessible to all team members, offering guidance and seeking development when required * Demonstrate CSC values these are excellence, responsiveness, innovative and connected at all times * Establish good relationships with clients, intermediaries and team members * Drive personal development using all the resources made available by CSC to achieve success * Strive for excellence in your work and inspire those around you What technical skills, experience, and qualifications do you need: * Be able to deal with tasks independently, using own initiative and taking ownership of tasks * Must be committed and driven to achieving service excellence for themselves * Be pro active and forward thinking * Candidates would ideally have one or two years experience in a similar role or another area of the finance industry with transferable skills * A good working knowledge of online filing systems, Outlook, Word, Excel and capable of working with online systems and banking platforms * Interest in and affinity with using technology to deliver client service #LI-MM1 #Hybrid

Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009

Gwinnett Place Ford Collision is a leading automotive collision repair facility known for its paint and body repair expertise. We are currently seeking a qualified Body Shop Associate-CSR to join our dynamic and high-achieving team at our prominent location in Duluth, Georgia. Responsibilities: Interact with customers to determine their repair needs and provide exceptional service Check in Vehicles and take pictures of and document damage Manage repair orders and accurately document all customer interactions Keep customers updated on the status of their vehicles throughout the repair process. Maintain and execute a timely schedule before, during, and after the completion of repairs. Consult with management regarding new procedures and equipment in the industry. Participate in daily/weekly production meetings with body shop management Requirements: Prior experience in customer service/estimating within the collision industry Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment High school diploma or equivalent Minimum 1 year of experience required CCC One experience required CDK experience preferred but not required Ability to perform various administrative tasks related to claims handling Teammate with collaborative mindset Ability to learn new technology, repair, and service procedures, and specification. Ability to pass a pre-employment drug screening and background check Valid driver’s license and clean driving record Benefits: Competitive salary range of $55,000 - $65,000 per year Health & Dental Plan 401(k) with industry-leading match Paid Vacations Clear Promotion Tracks & Flexibility to Growth Long Term Job Security Friendly Working Environment Gwinnett Place Ford is a leading automotive dealership located in Duluth, Georgia. As an established and reputable company in the automotive industry, we are committed to providing exceptional customer service and quality vehicles to our customers. We value teamwork, professionalism, and a positive work environment. Join our team and be part of a successful and growing organization. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title:Customer Engagement Representative Reporting to:Branch Manager or Customer Service Manager StatusNon-Exempt Purpose The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries about rental equipment, as well as sales of our products and services. These efforts result in the growth of the Branch. In addition, this role will support our operations and outside sales team, as well as other offices and departments. Primary Responsibilities Intake customer inquiries for equipment rental, order status, and general questions. Develop and issue quotes for our products and services. Follow up on quotes, record in Pine's database the outcome. Review customer orders to confirm that equipment, accessories, consumables, quantities, price, and any special contract instructions are understood. Assist in branch sales and marketing efforts through outgoing phone calls and emails. Communicate customer Order Confirmations and follow up upon delivery. Update Pine's database with details and Call-Off information. Assist in scheduling delivery and pick-up of orders. Assist in locating equipment and shipping logistics. Help provide solutions when customers have issues. Enter repair orders when needed. Setup product replacement when needed. Maintaining contract files and customer correspondence. Record & investigate customer inquiries. PO processing when necessary. Billing/Invoicing customers. Credit card processing when needed. Promote a positive Health and Safety attitude / workplace. Have a basic understanding of our equipment and how it's used. Keep a clean, organized well-maintained office. Other duties as assigned.

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

We are looking for a CSR to join our staff & serve America's Best Pizzas! As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant. Job Responsibilities include but are not limited to: Greet and welcome customers to the restaurant Take orders, process payments, & customer phone calls Resolve customers' concerns and answer customers' questions to your best ability Maintain a positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise Receiving in-the-moment coaching & hands-on training Assisting management with in-store tasks & other daily store duties Prepare customer orders & help with kitchen prep activities Bag, box, wrap, & distribute orders Cleaning, maintaining, & stocking the showroom & kitchen Complying with the rules and regulations of the company

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida) What we offer: Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security Responsibilities Handle all incoming internet inquiries and internet phone leads Respond to emails in a professional, well-spoken manner Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration Direct customers to product information resources, including those available on the internet Deliver inquiries/messages intended for other sales personnel and departments promptly Other duties as assigned Qualifications Excellent verbal and written communication skills Proficient with Microsoft Word, Excel, and Outlook Time management, prioritization skills, and ability to multitask required Ambitious, goal oriented mentality and eager to improve Ability to hit sales quotas and closing percentages Valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Mosquito Joe of North Georgia is a fast-growing, locally owned business and we're looking for a Customer Service Representative (CSR) in the Jefferson GA area to join our team. If you're an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you. About Us Mosquito Joe of North Georgia is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We're a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture - and we want you to join us! Job Description The CSR supports the business owners and the office manager and engages with customers to provide information in response to service inquiries, concerns, and requests about products and services. The CSR should have strong phone communication skills and be proficient in computer data entry in order to maintain a loyal customer base. Main Job Tasks and Responsibilities Answer the phone and sell recurring services to new customers Manage and execute customer sales process via phone and online sales channels Deal directly with customers either by telephone or email to respond to customer inquiries and resolve complaints Put the customer first and remain polite and professional at all times Keep accurate records of customer interactions and transactions in the computer system by inputting and updating notes on customer accounts Process payments and update billing information on customer accounts Continually maintain a working knowledge of the Company products, services and promotions Direct requests and unresolved issues to Office Manager Perform tasks as assigned by the Office Manager Miscellaneous duties as assigned Education, Experience, and Requirements High school diploma or GED required 3-5 years experience in business, marketing, or sales; experience with phone sales is a plus Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.) Ability to type quickly and accurately Knowledge of administrative procedures Key Competencies Outgoing and personable with strong interpersonal skills Exceptional communication skills, both verbal and written Must be detail oriented and have the ability to multitask Be self-motivated and maintain a positive attitude When you put on a Mosquito Joe uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that's fun for everyone. Working for our franchises means they'll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we're a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida) What we offer: Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security Responsibilities Handle all incoming internet inquiries and internet phone leads Respond to emails in a professional, well-spoken manner Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration Direct customers to product information resources, including those available on the internet Deliver inquiries/messages intended for other sales personnel and departments promptly Other duties as assigned Qualifications Excellent verbal and written communication skills Proficient with Microsoft Word, Excel, and Outlook Time management, prioritization skills, and ability to multitask required Ambitious, goal oriented mentality and eager to improve Ability to hit sales quotas and closing percentages Valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To assist the Pick-up customer by ensuring prompt and courteous processing of their order and providing exceptional customer service. Responsibilities * Assure orders are ready for Customer Pick-up, as per department guidelines. * Must have customer/sales experience, Computer skills. * Assure customer satisfaction is maintained and resolve customer disputes in a prompt, efficient and courteous manner. * Maintain accurate records of transactions. * Coordinate communication of customer orders. * Follow up with other departments about issues/concerns affecting the Pick-Up Customer. * Maintain a secure working environment. * Research orders and customer information in WMS and FDM4. * Check inventory, customer credits and other information in FDM4. * Ship and invoice orders in FDM4 and WMS. * Perform housekeeping duties. * Assure compliance with safety regulations. * Serve as a member of the Distribution Center team, providing assistance as needed. Qualifications Qualifications * Strong reading and math skills. * Physical agility and stamina to stand, walk, bend for extended periods, and lift (up to 60 pounds). * Demonstrated excellent oral communication and telephone skills. * Flexibility with schedule; available to work overtime. * In-depth interpersonal skills; demonstrated ability to establish and maintain effective relationships with customers. * Good computer skills; data entry, retrieval. * Good knowledge of product lines. * Demonstrated ability to prioritize. * Demonstrated ability to resolve customer disputes face-to-face. * Strong knowledge of WMS and FDM4. alphabroder is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. For more information about our commitment to equal employment opportunity, please review EEO is the Law EEO is the Law Poster Supplement. alphabroder participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) Right to Work Poster .

Pay from $25 to $27 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Hours: Various on-site shifts available. Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center. Beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Lawrenceville location. We offer competitive pay, paid vacations, paid holidays, incentive bonuses, cash bonuses for perfect attendance, and a 401K. Requirements Responsibilities Greet customers using standard dialogue Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc. Perform vehicle exchanges and extensions Monitor traffic control Inspect incoming vehicles for new damage Report damages to on-duty supervisor Scan returning vehicles back into system Provide computerized receipt to customer Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc. Support a team environment by assisting other agents and/or other areas when needed Desired Qualifications Knowledge and use of computerized systems Intermediate proficiency in Microsoft applications Retail and sales experience Previous experience working in an outdoors environment Minimum Qualifications High School Diploma or equivalent 1 year of customer service experience Professional communication skills Problem resolution experience Minimum age of 18 Valid Georgia driver's license Clean driving record