Customer Service Representative Jobs in Streetsboro, OH

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  • Guest Experience Associate

    Cedar Point 3.9company rating

    Customer Service Representative Job 39 miles from Streetsboro

    $13/hour Ages 18+ At Cedar Point, work is FUN! Working as a Guest Experience Associate, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You'll also… Assist with resolving guest conflicts in a polite and professional manner. Provide exceptional service to guests regarding their questions and concerns. Troubleshoot difficulties guests experience to minimize interruptions to their visit. Become an expert on Cedar Point's accessibility services and provide access to Cedar Point's attractions to guests with disabilities. Reunite guests with their belongings at Lost and Found. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $13 hourly 20d ago
  • (WFH) Customer Support Specialist

    Teleperformance-Turbo Tax

    Customer Service Representative Job 47 miles from Streetsboro

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $37k-59k yearly est. 2d ago
  • Senior Customer Service Associate, Promenade Crocker Park - Full Time

    Macy's 4.5company rating

    Customer Service Representative Job 33 miles from Streetsboro

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling. Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.). Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets. Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. Share customer feedback daily to create a better customer experience. Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media. Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales. Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor. Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme. Perform store opening and closing procedures, including accessing alarm system and settling the registers Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are Flexible availability, including days, evenings, weekends and holidays. Ability to effectively communicate and present information to customers, peers, and all levels of management. Resourceful and able to adapt quickly to changing priorities. At least 2 years of selling or customer experience preferred. Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision. Lifting and moving items weighing up to 30 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.
    $26k-31k yearly est. 10d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer Service Representative Job 31 miles from Streetsboro

    The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
    $12.8-13.5 hourly 6d ago
  • Personal Lines Customer Service Rep

    Homestead Insurance Agency Inc.

    Customer Service Representative Job 25 miles from Streetsboro

    Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.
    $28k-36k yearly est. 17d ago
  • Customer Service Representative

    All Weather Heating & Cooling, Inc.

    Customer Service Representative Job 33 miles from Streetsboro

    All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family. Role Description This is a full-time on-site role located in Westlake, OH for a Customer Service Representative at All Weather Heating & Cooling, Inc. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer experience on a daily basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Customer Experience skills Strong communication and problem-solving skills Ability to work effectively in a team environment Attention to detail and organizational skills Previous experience in customer service or related field is a plus High school diploma or equivalent
    $28k-36k yearly est. 15d ago
  • Customer Service Representative

    Unique Paving Materials Corp 4.1company rating

    Customer Service Representative Job 25 miles from Streetsboro

    We are looking for a CUSTOMER SERVICE REPRESENTATIVE for our facility in Cleveland (East). . This is an opportunity for someone with prior customer service experience to join a successful, well-established company and work with knowledgeable professionals, to learn, and to further develop their career. The primary responsibility of the Customer Service Representative (CSR) is to offer excellent service and support to customers and leads. The CSR position also interacts with, and supports, the sales and marketing teams. Position Responsibilities: Answer and route phone calls Enter customer orders, quotes, and sample requests Email/phone communication with customers regarding order requirements/status Assist with freight quotes Provide general office support (i.e. greeting guests, distributing mail) Use internet skills for lead generation research; provide lead follow-up as directed Assist with bid filtering, and research Assist with marketing/sales campaigns, including by phone, digital & print marketing, and campaign follow-up Qualifications: 2 years prior experience in customer service in a manufacturing environment. Pavement Maintenance Product knowledge, a plus HS/GED required; post HS education or Associates a plus. Will consider a combination of education and experience Excellent verbal communication and listening skills; professional telephone presence Skilled in written communication - spelling, punctuation, and grammar Strong organizational skills, detailed-oriented, and accurate. Self-directed and able to meet deadlines Ability to maintain a professional, courteous, and helpful demeanor when dealing with diverse individuals Strong skills in spreadsheets and database use. Prior experience with a customer database/CRM and ERP, including accurate entry and report writing preferred. Proficient in MS Office (Excel, Word, Outlook) and office equipment (copier, scanner, and telephone systems)
    $28k-36k yearly est. 17d ago
  • Entry-Level Customer Service Representative

    Malibu Events Promotions

    Customer Service Representative Job 17 miles from Streetsboro

    Are you a people-person with a passion for helping others and solving problems? Do you thrive in fast-paced environments where every interaction is an opportunity to make someone's day? If you're ready to kickstart your career in customer service, we want you as our next Entry-Level Customer Service Representative! In this role, you'll be the face of our company, providing friendly, professional, and efficient support to our customers. Your ability to listen, empathize, and find solutions will make you an invaluable part of our team. What You'll Do: Respond to customer inquiries via phone, email, or chat with professionalism and care. Troubleshoot and resolve customer issues, ensuring a positive experience every time. Maintain accurate records of customer interactions and follow up as needed. Collaborate with your team to share insights and improve the customer experience. Learn and grow in a supportive environment that values your development. What We're Looking For: A customer-first mindset with a genuine desire to help others. Strong communication skills, both written and verbal, with a friendly and professional tone. The ability to multitask and stay calm under pressure. A detail-oriented approach to ensure nothing slips through the cracks. A positive, can-do attitude and a willingness to learn and grow. Why You'll Love This Role: You'll be the hero our customers rely on, making a real impact every single day. You'll work in a supportive, collaborative environment where your contributions are valued. Every day brings new challenges and opportunities to learn, grow, and excel. If you're ready to bring your passion for people and problem-solving to a role where you can thrive, we want to hear from you! Apply now and let's create amazing experiences together.
    $28k-36k yearly est. 5d ago
  • Inside Sales Representative

    Total Quality Logistics 4.0company rating

    Customer Service Representative Job 25 miles from Streetsboro

    About the role: TQL is seeking motivated, high performing individuals to join our award-winning team. This is more than just a sales position; you'll establish relationships and leverage your negotiation skills to secure deals for freight transportation while managing customer shipments from pickup to delivery. No prior experience is necessary; our best in-class paid freight broker training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. Top applicants will thrive in a fast-paced environment, have a strong work ethic and a drive to succeed. This is a great opportunity to build a successful career with an industry leader that offers an unmatched company culture, comprehensive benefits and significant opportunities for advancement. What's in it for you: $40,000 base salary with uncapped commission Average Year 2 - 3 earnings: $57,700 - $83,200 Want to know what the top 20% earn? Ask your recruiter Health, dental and vision coverage with plan options 401(k) with company match Outstanding career growth potential with a structured leadership track Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Large Employers (2022) What you'll do: Spend 26 weeks partnered with a successful freight broker to learn the business inside and out Make calls and establish relationships to build your client base Close new and existing customers Negotiate prices with customers and carriers Manage daily shipments and resolve issues to ensure timely pickup and delivery Provide proactive and honest communication, internally and externally What you need: Availability to work full-time, 100% in-office Determination to outwork anyone Strong negotiation skills with the professionalism to handle conflict Entrepreneurial mindset with a passion for exceptional customer service College degree preferred Military veterans encouraged to apply
    $57.7k-83.2k yearly 5d ago
  • Insurance and Financial Services Representative- Looking for Entrepreneurs

    State Farm 4.4company rating

    Customer Service Representative Job 17 miles from Streetsboro

    Join The Leaders. Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and make a positive impact in your community. State Farm is committed to placing customer needs first, operating fairly and doing the right thing. Take a look and ask yourself if representing State Farm as an independent contractor agent might be the right opportunity for you. We Look For People Who: Want to make a positive difference in people's lives and in their community Want a career that can be both personally and financially rewarding Have key entrepreneurial traits including the desire to manage their own time and personal financial success We Seek Candidates With: Proven ethical behavior The desire to network and build relationships that will obtain new customers, and retain existing customers Ability to organize, operate and assume the risk of running a business with a focus on marketing and customer service Drive for personal and financial achievement through meeting customer needs Demonstrated success driving business results (not limited to insurance or financial services) Strong track record of professional success; ideally in external sales, business ownership or management roles A strong positive presence in the local community Financial ability to begin and sustain a business Some of the Benefits of Becoming a State Farm Agent: Ability to offer a wide range of insurance, financial services and banking products to meet customer needs An opportunity that allows you to maintain your own schedule Ability to select, lead and develop your own team Worldwide travel opportunities National marketing and advertising support Signing bonuses and paid training program with State Farm benefits during training period Hands-on field development training experience with an established agent and continued support Customer Care Centers are here 24/7 to assist State Farm customers and agents State Farm is an equal opportunity employer. Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.] State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
    $28k-34k yearly est. 3d ago
  • Inside Sales Representative

    Buckeye Business Products

    Customer Service Representative Job 25 miles from Streetsboro

    Founded in 1896 as Buckeye Carbon & Ribbon, Buckeye Business Products has grown into a leading, vertically integrated manufacturer of thermal and product labels. With over 200 employees and a dedicated team of 40 inside sales representatives, we serve businesses across industries such as warehousing, logistics, healthcare, retail, food packaging, and manufacturing. At Buckeye Business Products, this isn't just a job-it's a career. Most of our employees have been here for over 10 years, building long-term success in a company that rewards hard work and dedication. The majority of our inside sales reps earn well over $100,000 per year. Unlike other sales roles where commissions are one-time deals, here you earn commission on every single order. Since we sell a consumable product that businesses need to keep purchasing, our reps continue to grow their earnings year after year. We're looking for a motivated and results-driven Inside Sales Representative to grow our customer base, drive revenue, and help businesses find the right labeling solutions. If you're a strong communicator who thrives on building relationships, closing deals, and securing long-term customers, we want you on our team! Responsibilities Sales & Customer Outreach Proactively reach out to new and existing customers via outbound calls, emails, and follow-ups to drive sales. Identify and qualify lead by understanding business needs, label usage, and purchasing processes. Follow up on quotes and sample requests addressing concerns and helping prospects move toward a purchase decision. Overcome objections and demonstrate the value of our high-quality, competitively priced labels to close deals. Account Management & Customer Retention Build long-term customer relationships by proactively checking in and ensuring satisfaction. Monitor purchasing trends to time follow-ups near reorder dates and secure repeat business. Identify upsell and cross-sell opportunities, introducing new label products or additional solutions that fit customer needs. Assist in issue resolution, working with customer service and production teams to address any concerns. CRM & Performance Tracking Utilize Salesforce and Salesloft to track sales activities, manage leads, and maintain customer records. Follow structured sales cadences in Salesloft to engage prospects and drive conversions. Maintain accurate records of customer interactions, quotes, orders, and follow-ups. Meet and exceed sales goals, achieving monthly and quarterly performance targets. Qualifications Must be at least 18 years of age Must have a valid driver's license Must be legally authorized to work in country of employment without sponsorship for employment visa status Excellent verbal and written communication skills required to effectively communicate with others High School Diploma or equivalent (Bachelor's degree is a plus but not required) Basic math skills Benefits Base Salary + Commission Health & Wellness Benefits - healthcare, dental, and vision plans. 401(k)
    $100k yearly 7d ago
  • Inside Sales Representative

    NWH 4.1company rating

    Customer Service Representative Job 17 miles from Streetsboro

    Beachwood, OH office Or Frisco, TX Corporate Office- Hybrid NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com. Position Summary NWH's Sales Support Department is looking for an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory. Duties and Responsibilities Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends Contribute to the sales efforts by independently executing program sales, order entry and special-order processing Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity Keep records of customer interactions and transactions, including details on actions taken Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company Ability to quickly grasp and understand the operations of different order computer systems Facilitate the onboarding process for new customers Offer tactical support to other business segments, as necessary Basic Qualifications Associates degree or bachelors degree preferred. MS Office suit tools Preferred Qualifications Wood products or building products experience a bonus but not required Required Skills Positive and enthusiastic attitude with an eagerness to learn Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment Ability to think critically, problem solve and work across functional teams in order to complete tasks. Ability to quickly grasp and understand the operations of different order computer systems. Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports Hardwood lumber or related experience would be a bonus Competencies Positive and enthusiastic attitude with an eagerness to learn Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments Self-driven individual motivated by collaboration and achieving goals Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment Ability to think critically, problem solve and work across functional teams to complete tasks. Ability to quickly grasp and understand the operations of different order computer systems. Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports Wood products or building materials experience a bonus but not required Perks & Benefits: Medical Plans/Dental Coverage/Vision Coverage Prescription Plans Life Insurance Short-Term Disability Benefit Voluntary Long-Term Disability Benefit 401k Retirement Saving with Company Match Health Saving Account (HSA) Employee Assistance Program Employee Engagement Center Support Paid Time Off and Paid Holidays Employee Engagement Events and Activities Employee Referral Bonus (No cap) Additional Information: NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
    $37k-67k yearly est. 8d ago
  • Inside Sales Representative

    Dumpsters.com

    Customer Service Representative Job 33 miles from Streetsboro

    Inbound Sales Representative (Hybrid) - Join One of Ohio's Fastest-Growing Companies! Are you a motivated sales professional looking for a dynamic and rewarding career? Ready to make an impact with one of the fastest-growing companies in Ohio? Dumpsters.com, based in Westlake, Ohio, is on a mission to be the most customer-centric company in the waste industry, and we're looking for ambitious sales representatives to join our team! Why Join Us? Growth & Opportunity: Be part of a rapidly expanding company recognized as one of the largest dumpster rental companies in the country by Waste Today and one of the fastest-growing companies in the U.S. by the Inc. 5000. Award-Winning Culture: We take pride in our culture, earning recognition as a ‘Smart Culture' by Smart Business Magazine (2021 - 2024) and Top Workplaces Northeast Ohio (2015 - 2024). Team-Oriented Environment: Join a collaborative, high-energy team where your contributions make an impact. We believe in growing together and supporting each other's success. What You'll Do: Drive Sales & Impact: Convert inbound calls provided by our marketing team into sales-no cold calling required! Educate & Engage: Provide equipment knowledge and pricing information to potential customers. Customer-Centric Service: Deliver exceptional customer service to our existing customer base. Efficient Operations: Utilize our enterprise-level and proprietary systems to perform your job efficiently and effectively. What We're Looking For: High Achievers: Self-motivated individuals who are goal-driven and thrive in a team environment. Effective Communicators: Able to communicate industry-specific knowledge clearly and listen effectively to customer needs. Resilient Problem Solvers: Ability to remain calm in high-stress situations, take constructive feedback, and continuously improve. Tech-Savvy: Comfortable navigating computer systems to complete tasks efficiently. What's In It For You? Competitive Compensation: Average total compensation of $55,000, with the potential to earn $65,000+! Work-Life Balance: Enjoy 15 days of PTO (pro-rated from start date) and 8 paid major holidays. Future Security: 401k with up to a 4% match. Comprehensive Benefits: Competitive health, dental, and vision packages. Ready to Grow Your Career? If you're a driven sales professional looking to join a company that values growth, teamwork, and customer service, apply today! Join us on our mission to revolutionize the waste industry while thriving in a culture that celebrates success and teamwork. Apply now and become a key player in one of the fastest-growing companies in Ohio!
    $55k-65k yearly 15d ago
  • Inside Sales Representative

    Pedoneagency

    Customer Service Representative Job 25 miles from Streetsboro

    Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: The range is based on the average rep in current markets Bonuses are performance-based and paid every month on the 15th Residuals are paid on the anniversary date of the client's sale.
    $34k-57k yearly est. 15d ago
  • Inside Sales Representative

    Gtrjobs-Staffing + Recruiting

    Customer Service Representative Job 25 miles from Streetsboro

    Join Our Fun & Dynamic Team at GTRJOBS and Shape Your Future! At Global, we believe that our greatest asset is our people. We are passionate about creating a work environment where you can thrive and achieve your full potential. Whether you're just beginning your journey or looking to elevate your career, we provide the support and opportunities for you to achieve your highest potential. Position Overview: Inside Sales Representative As an Inside Sales Representative, you will be a key player in driving revenue across the Ohio and Michigan regions. This is a fast-paced, exciting position where your contributions will directly impact the company's growth and succes! Here's what you'll be doing: Generate new leads by engaging potential clients through phone, email, and other innovative channels. Identify and nurture business opportunities through creative outreach and professional networking. Enhance brand visibility and implement campaigns to create a robust pipeline of prospects. Develop and execute territory business plans to maximize your market impact. To excel in this role, you should have: A Bachelor's Degree or relevant business experience. Previous experience in sales or related fields. A proactive mindset with a strong desire to learn. Excellent verbal and written communication skills. The ability to work independently and effectively manage your time. Our most successful Inside Sales Representatives often possess: A goal-oriented and self-motivated spirit. Energetic personalities with natural leadership qualities. Exceptional organization and communication skills. A competitive drive to excel in a sales-focused environment. Resourcefulness and strong problem-solving abilities. We offer a comprehensive compensation package, including: Competitive base salary plus commission. Weekly pay schedule. Expense account for sales representatives. Company-provided equipment. In-depth training program to equip you for success. Opportunities for advancement within the organization. Comprehensive benefits package, including medical, dental, and vision coverage. Retirement plan. Vacation, sick time, and paid holidays. Why Join Us? At Global, you won't just have a job; you'll have the chance to grow, innovate, and make an impact. If you're ready to elevate your career and make an impact in a dynamic sales environment, join Global today. Apply now and help us shape the future together!
    $34k-57k yearly est. 14d ago
  • Guest Experience Associate

    Cedar Point 3.9company rating

    Customer Service Representative Job 47 miles from Streetsboro

    $13/hour Ages 18+ At Cedar Point, work is FUN! Working as a Guest Experience Associate, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You'll also… Assist with resolving guest conflicts in a polite and professional manner. Provide exceptional service to guests regarding their questions and concerns. Troubleshoot difficulties guests experience to minimize interruptions to their visit. Become an expert on Cedar Point's accessibility services and provide access to Cedar Point's attractions to guests with disabilities. Reunite guests with their belongings at Lost and Found. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $13 hourly 20d ago
  • (WFH) Customer Support Specialist

    Teleperformance-Turbo Tax

    Customer Service Representative Job 22 miles from Streetsboro

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $35k-56k yearly est. 2d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer Service Representative Job 31 miles from Streetsboro

    The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs. See Aarons Terms & Conditions at ******************************************** and Privacy Policy at ****************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $12.8-13.5 hourly 2d ago
  • Park Services Associate

    Cedar Point 3.9company rating

    Customer Service Representative Job 39 miles from Streetsboro

    $14.25/hr. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities. At Cedar Point, work is FUN! Working in Park Services, you'll play a key role in keeping our park clean and events exciting for our guests. You'll also… Maintain the cleanliness of tables, pavilions, and food patios as well as around dumpsters and behind-the-scenes locations. Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas. Clean restrooms including toilets, sinks, countertops, and mirrors Learn and comply with the safe and appropriate use of all chemicals necessary for the job. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Cedar Point. Availability to include some weekdays, weekends, evenings, and holidays.
    $14.3 hourly 20d ago
  • Customer Service - TurboTax Product - NO Tax Experience Necessary!

    Teleperformance-Turbo Tax

    Customer Service Representative Job 8 miles from Streetsboro

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $20k-32k yearly est. 2d ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in Streetsboro, OH?

The average customer service representative in Streetsboro, OH earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In Streetsboro, OH

$31,000

What are the biggest employers of Customer Service Representatives in Streetsboro, OH?

The biggest employers of Customer Service Representatives in Streetsboro, OH are:
  1. Domino's Franchise
  2. Domino's Pizza
  3. Fifth Third Bank
  4. WesBanco
  5. Family Dollar
  6. Vontier
  7. Vontier Corporation
  8. Sealed Air
  9. Gl
  10. Leaves
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