Guest Experience Associate
Customer Service Representative Job 39 miles from Streetsboro
$13/hour
Ages 18+
At Cedar Point, work is FUN! Working as a Guest Experience Associate, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You'll also…
Assist with resolving guest conflicts in a polite and professional manner.
Provide exceptional service to guests regarding their questions and concerns.
Troubleshoot difficulties guests experience to minimize interruptions to their visit.
Become an expert on Cedar Point's accessibility services and provide access to Cedar Point's attractions to guests with disabilities.
Reunite guests with their belongings at Lost and Found.
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and our other properties!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
(WFH) Customer Support Specialist
Customer Service Representative Job 47 miles from Streetsboro
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details
Senior Customer Service Associate, Promenade Crocker Park - Full Time
Customer Service Representative Job 33 miles from Streetsboro
Be part of an amazing story.
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Summary
As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer.
What we can offer you
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What you will do
Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling.
Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.).
Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets.
Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer. Share customer feedback daily to create a better customer experience.
Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media.
Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales.
Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor.
Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines
Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme.
Perform store opening and closing procedures, including accessing alarm system and settling the registers
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Skills You Will Need
Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
Communication: Comfortable communicating with customers virtually, via phone, and in person.
Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Collaboration: Partnership with the total team to drive sales and deliver the customer experience
Who you are
Flexible availability, including days, evenings, weekends and holidays.
Ability to effectively communicate and present information to customers, peers, and all levels of management.
Resourceful and able to adapt quickly to changing priorities.
At least 2 years of selling or customer experience preferred.
Essential Physical Requirements
Position requires prolonged periods of standing/walking around store or department.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.
Lifting and moving items weighing up to 30 lbs.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.
Customer Accounts Advisor
Customer Service Representative Job 31 miles from Streetsboro
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
Personal Lines Customer Service Rep
Customer Service Representative Job 25 miles from Streetsboro
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.
Customer Service Representative
Customer Service Representative Job 33 miles from Streetsboro
All Weather Heating & Cooling is a family owned business that has been serving Northern Ohio for over 25 years providing reliable, fair and honest service. We are looking for like-minded, self-motivated individuals that are looking to be part of our family where the sky is the limit. There is no limit to your success as All Weather grow's, all of our team members to have the ability to grow and expand with us as a family.
Role Description
This is a full-time on-site role located in Westlake, OH for a Customer Service Representative at All Weather Heating & Cooling, Inc. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer experience on a daily basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience skills
Strong communication and problem-solving skills
Ability to work effectively in a team environment
Attention to detail and organizational skills
Previous experience in customer service or related field is a plus
High school diploma or equivalent
Customer Service Representative
Customer Service Representative Job 25 miles from Streetsboro
We are looking for a CUSTOMER SERVICE REPRESENTATIVE for our facility in Cleveland (East).
.
This is an opportunity for someone with
prior
customer service experience to join a successful, well-established company and work with knowledgeable professionals, to learn, and to further develop their career.
The primary responsibility of the Customer Service Representative (CSR) is to offer excellent service and support to customers and leads. The CSR position also interacts with, and supports, the sales and marketing teams.
Position Responsibilities:
Answer and route phone calls
Enter customer orders, quotes, and sample requests
Email/phone communication with customers regarding order requirements/status
Assist with freight quotes
Provide general office support (i.e. greeting guests, distributing mail)
Use internet skills for lead generation research; provide lead follow-up as directed
Assist with bid filtering, and research
Assist with marketing/sales campaigns, including by phone, digital & print marketing, and campaign follow-up
Qualifications:
2 years prior experience in customer service in a manufacturing environment. Pavement Maintenance Product knowledge, a plus
HS/GED required; post HS education or Associates a plus. Will consider a combination of education and experience
Excellent verbal communication and listening skills; professional telephone presence
Skilled in written communication - spelling, punctuation, and grammar
Strong organizational skills, detailed-oriented, and accurate. Self-directed and able to meet deadlines
Ability to maintain a professional, courteous, and helpful demeanor when dealing with diverse individuals
Strong skills in spreadsheets and database use. Prior experience with a customer database/CRM and ERP, including accurate entry and report writing preferred.
Proficient in MS Office (Excel, Word, Outlook) and office equipment (copier, scanner, and telephone systems)
Entry-Level Customer Service Representative
Customer Service Representative Job 17 miles from Streetsboro
Are you a people-person with a passion for helping others and solving problems? Do you thrive in fast-paced environments where every interaction is an opportunity to make someone's day? If you're ready to kickstart your career in customer service, we want you as our next Entry-Level Customer Service Representative!
In this role, you'll be the face of our company, providing friendly, professional, and efficient support to our customers. Your ability to listen, empathize, and find solutions will make you an invaluable part of our team.
What You'll Do:
Respond to customer inquiries via phone, email, or chat with professionalism and care.
Troubleshoot and resolve customer issues, ensuring a positive experience every time.
Maintain accurate records of customer interactions and follow up as needed.
Collaborate with your team to share insights and improve the customer experience.
Learn and grow in a supportive environment that values your development.
What We're Looking For:
A customer-first mindset with a genuine desire to help others.
Strong communication skills, both written and verbal, with a friendly and professional tone.
The ability to multitask and stay calm under pressure.
A detail-oriented approach to ensure nothing slips through the cracks.
A positive, can-do attitude and a willingness to learn and grow.
Why You'll Love This Role:
You'll be the hero our customers rely on, making a real impact every single day.
You'll work in a supportive, collaborative environment where your contributions are valued.
Every day brings new challenges and opportunities to learn, grow, and excel.
If you're ready to bring your passion for people and problem-solving to a role where you can thrive, we want to hear from you! Apply now and let's create amazing experiences together.
Inside Sales Representative
Customer Service Representative Job 25 miles from Streetsboro
About the role:
TQL is seeking motivated, high performing individuals to join our award-winning team. This is more than just a sales position; you'll establish relationships and leverage your negotiation skills to secure deals for freight transportation while managing customer shipments from pickup to delivery. No prior experience is necessary; our best in-class paid freight broker training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. Top applicants will thrive in a fast-paced environment, have a strong work ethic and a drive to succeed. This is a great opportunity to build a successful career with an industry leader that offers an unmatched company culture, comprehensive benefits and significant opportunities for advancement.
What's in it for you:
$40,000 base salary with uncapped commission
Average Year 2 - 3 earnings: $57,700 - $83,200
Want to know what the top 20% earn? Ask your recruiter
Health, dental and vision coverage with plan options
401(k) with company match
Outstanding career growth potential with a structured leadership track
Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Large Employers (2022)
What you'll do:
Spend 26 weeks partnered with a successful freight broker to learn the business inside and out
Make calls and establish relationships to build your client base
Close new and existing customers
Negotiate prices with customers and carriers
Manage daily shipments and resolve issues to ensure timely pickup and delivery
Provide proactive and honest communication, internally and externally
What you need:
Availability to work full-time, 100% in-office
Determination to outwork anyone
Strong negotiation skills with the professionalism to handle conflict
Entrepreneurial mindset with a passion for exceptional customer service
College degree preferred
Military veterans encouraged to apply
Insurance and Financial Services Representative- Looking for Entrepreneurs
Customer Service Representative Job 17 miles from Streetsboro
Join The Leaders.
Being a State Farm agent gives you a unique opportunity to develop yourself, your business, and make a positive impact in your community. State Farm is committed to placing customer needs first, operating fairly and doing the right thing. Take a look and ask yourself if representing State Farm as an independent contractor agent might be the right opportunity for you.
We Look For People Who:
Want to make a positive difference in people's lives and in their community
Want a career that can be both personally and financially rewarding
Have key entrepreneurial traits including the desire to manage their own time and personal financial success
We Seek Candidates With:
Proven ethical behavior
The desire to network and build relationships that will obtain new customers, and retain existing customers
Ability to organize, operate and assume the risk of running a business with a focus on marketing and customer service
Drive for personal and financial achievement through meeting customer needs
Demonstrated success driving business results (not limited to insurance or financial services)
Strong track record of professional success; ideally in external sales, business ownership or management roles
A strong positive presence in the local community
Financial ability to begin and sustain a business
Some of the Benefits of Becoming a State Farm Agent:
Ability to offer a wide range of insurance, financial services and banking products to meet customer needs
An opportunity that allows you to maintain your own schedule
Ability to select, lead and develop your own team
Worldwide travel opportunities
National marketing and advertising support
Signing bonuses and paid training program with State Farm benefits during training period
Hands-on field development training experience with an established agent and continued support
Customer Care Centers are here 24/7 to assist State Farm customers and agents
State Farm is an equal opportunity employer.
Click the “Apply” button to be connected with a State Farm representative and to learn more about the State Farm agent opportunity. [Note: The “Apply” button is not an application for employment.]
State Farm agents are independent contractors. Compensation is sales and commission based. No base compensation is available with this opportunity. To determine actual compensation, the applicable State Farm Agent's Agreement and corresponding schedule of payments must be used. Information contained herein does not guarantee eligibility to receive compensation or guarantee specific results. Eligibility and actual results will vary.
Inside Sales Representative
Customer Service Representative Job 25 miles from Streetsboro
Founded in 1896 as Buckeye Carbon & Ribbon, Buckeye Business Products has grown into a leading, vertically integrated manufacturer of thermal and product labels. With over 200 employees and a dedicated team of 40 inside sales representatives, we serve businesses across industries such as warehousing, logistics, healthcare, retail, food packaging, and manufacturing.
At Buckeye Business Products, this isn't just a job-it's a career. Most of our employees have been here for over 10 years, building long-term success in a company that rewards hard work and dedication. The majority of our inside sales reps earn well over $100,000 per year. Unlike other sales roles where commissions are one-time deals, here you earn commission on every single order. Since we sell a consumable product that businesses need to keep purchasing, our reps continue to grow their earnings year after year.
We're looking for a motivated and results-driven Inside Sales Representative to grow our customer base, drive revenue, and help businesses find the right labeling solutions. If you're a strong communicator who thrives on building relationships, closing deals, and securing long-term customers, we want you on our team!
Responsibilities
Sales & Customer Outreach
Proactively reach out to new and existing customers via outbound calls, emails, and follow-ups to drive sales.
Identify and qualify lead by understanding business needs, label usage, and purchasing processes.
Follow up on quotes and sample requests addressing concerns and helping prospects move toward a purchase decision.
Overcome objections and demonstrate the value of our high-quality, competitively priced labels to close deals.
Account Management & Customer Retention
Build long-term customer relationships by proactively checking in and ensuring satisfaction.
Monitor purchasing trends to time follow-ups near reorder dates and secure repeat business.
Identify upsell and cross-sell opportunities, introducing new label products or additional solutions that fit customer needs.
Assist in issue resolution, working with customer service and production teams to address any concerns.
CRM & Performance Tracking
Utilize Salesforce and Salesloft to track sales activities, manage leads, and maintain customer records.
Follow structured sales cadences in Salesloft to engage prospects and drive conversions.
Maintain accurate records of customer interactions, quotes, orders, and follow-ups.
Meet and exceed sales goals, achieving monthly and quarterly performance targets.
Qualifications
Must be at least 18 years of age
Must have a valid driver's license
Must be legally authorized to work in country of employment without sponsorship for employment visa status
Excellent verbal and written communication skills required to effectively communicate with others
High School Diploma or equivalent (Bachelor's degree is a plus but not required)
Basic math skills
Benefits
Base Salary + Commission
Health & Wellness Benefits - healthcare, dental, and vision plans.
401(k)
Inside Sales Representative
Customer Service Representative Job 17 miles from Streetsboro
Beachwood, OH office Or Frisco, TX Corporate Office- Hybrid
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
Position Summary
NWH's Sales Support Department is looking for an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory.
Duties and Responsibilities
Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry
Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs
Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner
Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends
Contribute to the sales efforts by independently executing program sales, order entry and special-order processing
Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests
Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity
Keep records of customer interactions and transactions, including details on actions taken
Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company
Ability to quickly grasp and understand the operations of different order computer systems
Facilitate the onboarding process for new customers
Offer tactical support to other business segments, as necessary
Basic Qualifications
Associates degree or bachelors degree preferred.
MS Office suit tools
Preferred Qualifications
Wood products or building products experience a bonus but not required
Required Skills
Positive and enthusiastic attitude with an eagerness to learn
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments
Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment
Ability to think critically, problem solve and work across functional teams in order to complete tasks.
Ability to quickly grasp and understand the operations of different order computer systems.
Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports
Hardwood lumber or related experience would be a bonus
Competencies
Positive and enthusiastic attitude with an eagerness to learn
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments
Self-driven individual motivated by collaboration and achieving goals
Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment
Ability to think critically, problem solve and work across functional teams to complete tasks.
Ability to quickly grasp and understand the operations of different order computer systems.
Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports
Wood products or building materials experience a bonus but not required
Perks & Benefits:
Medical Plans/Dental Coverage/Vision Coverage
Prescription Plans
Life Insurance
Short-Term Disability Benefit
Voluntary Long-Term Disability Benefit
401k Retirement Saving with Company Match
Health Saving Account (HSA)
Employee Assistance Program
Employee Engagement Center Support
Paid Time Off and Paid Holidays
Employee Engagement Events and Activities
Employee Referral Bonus (No cap)
Additional Information:
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
Inside Sales Representative
Customer Service Representative Job 33 miles from Streetsboro
Inbound Sales Representative (Hybrid) - Join One of Ohio's Fastest-Growing Companies!
Are you a motivated sales professional looking for a dynamic and rewarding career? Ready to make an impact with one of the fastest-growing companies in Ohio? Dumpsters.com, based in Westlake, Ohio, is on a mission to be the most customer-centric company in the waste industry, and we're looking for ambitious sales representatives to join our team!
Why Join Us?
Growth & Opportunity: Be part of a rapidly expanding company recognized as one of the largest dumpster rental companies in the country by Waste Today and one of the fastest-growing companies in the U.S. by the Inc. 5000.
Award-Winning Culture: We take pride in our culture, earning recognition as a ‘Smart Culture' by Smart Business Magazine (2021 - 2024) and Top Workplaces Northeast Ohio (2015 - 2024).
Team-Oriented Environment: Join a collaborative, high-energy team where your contributions make an impact. We believe in growing together and supporting each other's success.
What You'll Do:
Drive Sales & Impact: Convert inbound calls provided by our marketing team into sales-no cold calling required!
Educate & Engage: Provide equipment knowledge and pricing information to potential customers.
Customer-Centric Service: Deliver exceptional customer service to our existing customer base.
Efficient Operations: Utilize our enterprise-level and proprietary systems to perform your job efficiently and effectively.
What We're Looking For:
High Achievers: Self-motivated individuals who are goal-driven and thrive in a team environment.
Effective Communicators: Able to communicate industry-specific knowledge clearly and listen effectively to customer needs.
Resilient Problem Solvers: Ability to remain calm in high-stress situations, take constructive feedback, and continuously improve.
Tech-Savvy: Comfortable navigating computer systems to complete tasks efficiently.
What's In It For You?
Competitive Compensation: Average total compensation of $55,000, with the potential to earn $65,000+!
Work-Life Balance: Enjoy 15 days of PTO (pro-rated from start date) and 8 paid major holidays.
Future Security: 401k with up to a 4% match.
Comprehensive Benefits: Competitive health, dental, and vision packages.
Ready to Grow Your Career?
If you're a driven sales professional looking to join a company that values growth, teamwork, and customer service, apply today! Join us on our mission to revolutionize the waste industry while thriving in a culture that celebrates success and teamwork.
Apply now and become a key player in one of the fastest-growing companies in Ohio!
Inside Sales Representative
Customer Service Representative Job 25 miles from Streetsboro
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintain confidentiality of client information, and uphold ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
You must have a life insurance license or be able to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
The range is based on the average rep in current markets
Bonuses are performance-based and paid every month on the 15th
Residuals are paid on the anniversary date of the client's sale.
Inside Sales Representative
Customer Service Representative Job 25 miles from Streetsboro
Join Our Fun & Dynamic Team at GTRJOBS and Shape Your Future!
At Global, we believe that our greatest asset is our people. We are passionate about creating a work environment where you can thrive and achieve your full potential. Whether you're just beginning your journey or looking to elevate your career, we provide the support and opportunities for you to achieve your highest potential.
Position Overview: Inside Sales Representative
As an Inside Sales Representative, you will be a key player in driving revenue across the Ohio and Michigan regions. This is a fast-paced, exciting position where your contributions will directly impact the company's growth and succes!
Here's what you'll be doing:
Generate new leads by engaging potential clients through phone, email, and other innovative channels.
Identify and nurture business opportunities through creative outreach and professional networking.
Enhance brand visibility and implement campaigns to create a robust pipeline of prospects.
Develop and execute territory business plans to maximize your market impact.
To excel in this role, you should have:
A Bachelor's Degree or relevant business experience.
Previous experience in sales or related fields.
A proactive mindset with a strong desire to learn.
Excellent verbal and written communication skills.
The ability to work independently and effectively manage your time.
Our most successful Inside Sales Representatives often possess:
A goal-oriented and self-motivated spirit.
Energetic personalities with natural leadership qualities.
Exceptional organization and communication skills.
A competitive drive to excel in a sales-focused environment.
Resourcefulness and strong problem-solving abilities.
We offer a comprehensive compensation package, including:
Competitive base salary plus commission.
Weekly pay schedule.
Expense account for sales representatives.
Company-provided equipment.
In-depth training program to equip you for success.
Opportunities for advancement within the organization.
Comprehensive benefits package, including medical, dental, and vision coverage.
Retirement plan.
Vacation, sick time, and paid holidays.
Why Join Us?
At Global, you won't just have a job; you'll have the chance to grow, innovate, and make an impact. If you're ready to elevate your career and make an impact in a dynamic sales environment, join Global today. Apply now and help us shape the future together!
Guest Experience Associate
Customer Service Representative Job 47 miles from Streetsboro
$13/hour
Ages 18+
At Cedar Point, work is FUN! Working as a Guest Experience Associate, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You'll also…
Assist with resolving guest conflicts in a polite and professional manner.
Provide exceptional service to guests regarding their questions and concerns.
Troubleshoot difficulties guests experience to minimize interruptions to their visit.
Become an expert on Cedar Point's accessibility services and provide access to Cedar Point's attractions to guests with disabilities.
Reunite guests with their belongings at Lost and Found.
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and our other properties!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
(WFH) Customer Support Specialist
Customer Service Representative Job 22 miles from Streetsboro
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details
Customer Accounts Advisor
Customer Service Representative Job 31 miles from Streetsboro
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs.
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Park Services Associate
Customer Service Representative Job 39 miles from Streetsboro
$14.25/hr.
Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.
At Cedar Point, work is FUN! Working in Park Services, you'll play a key role in keeping our park clean and events exciting for our guests. You'll also…
Maintain the cleanliness of tables, pavilions, and food patios as well as around dumpsters and behind-the-scenes locations.
Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas.
Clean restrooms including toilets, sinks, countertops, and mirrors
Learn and comply with the safe and appropriate use of all chemicals necessary for the job.
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and our other properties!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
Customer Service - TurboTax Product - NO Tax Experience Necessary!
Customer Service Representative Job 8 miles from Streetsboro
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details