Customer Service Representative Jobs in Rock Island, IL

Department: Customer Service & Development Reports To: Training Coordinator Wage Range: $16.80 - $25.20, plus bonus opportunity As an Associate Customer Service Representative, you will embark in a 12- week training program, including formal classroom and job shadowing. After successful completion of the Customer Service training program, you would be responsible for covering a variety of territories in the absence of the Customer Service Rep. This position is a path to a traditional Customer Service territory, when a vacancy becomes available, typically within 6-12 months of hire. WHAT YOU'LL DO • Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution. • Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation • Process customer orders to ensure internal order deadlines are completed on time • Go above and beyond to meet customer needs, including appropriate use of empathy • Work closely with a team to include, outside sales, regional teammates, and internal customers. • Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE • High School Diploma • Excellent verbal and written communication skills • Proficient in Microsoft programs such as Office, Word, and Excel • Ability to process a high volume of request (email/phone) at a fast, accurate pace. YOU MAY ALSO HAVE • Bachelor's Degree • Two years in a professional, Customer Service environment • Appetite and proven ability to build customer relationships • Ability to effectively manage multiple tasks simultaneously ROLE SPECIFICS • Full-time: Monday - Friday • Travel - Occasional overnight travel for outside trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and - operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: • Significant advancement opportunities • Potential to work from home after 1 year Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Service Representative at our Corporate office in Rock Island, IL. Hours: Monday - Friday, Between 7:00am to 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. Position Summary: To provide exceptional Customer Service. Responsibilities Essential Functions: • Answer customer calls and questions • Monitor the call queue to ensure that department is meeting goal times • Respond to emails received in the customer service ticket box • Respond to emails received in the pick- up ticket box • Respond to Customer Queries on Web Chat • Trace and monitor critical accounts to ensure on-time delivery • Create monthly service reports for customers • Problem-solve customer issues that arise throughout the day • Rotate as Receptionist • Answer all phone calls coming in to the Corporate Office by operating the switchboard • Greet Visitors and applicants as they enter and assist them with their needs • Customer database maintenance • Complete pick-up logging • Stuff and mail all paper invoices to customers • Prepare weekly timecards and various outgoing mailings • Perform other duties as needed Qualifications Minimum Requirements: • High School education or equivalent • Excellent Customer Service & Telephone Etiquette • Excellent communication skills- verbal and written • Excellent Mindset • Detail-oriented • 45-50 WPM typing skills • Proficient in Microsoft Excel • Ability to work in a team as well as independently • Excellent attendance Working Conditions/Physical Requirements: • Primarily sedentary work, which involves sitting most of the time • May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects • The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; • Visual Acuity including regular use of items including a computer screen or monitor • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers • Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row. Job Description Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

Who are we? Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions. The Role : We are looking for a CSR that will be working with one of main Insurance clients. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. What you'll do? Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions. Keep records of all conversations in our call center database in a comprehensible way. Call center agents will obtain client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Informs clients by explaining procedures; answering questions; providing information. Redirect calls to Managers and Other teams Requirements Excellent communication skills, Calendar management, MS Office, Preparing PPT. Real time experience in handling customer queries and resolving their queries (Not specific to Insurance). Should have experience in communicating with C-level employees of the organization. 5 years in call center experience. and as Executive Assistant.

As a Client Specialist, you will: Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach. * Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. * Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. * Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. * May schedule client appointments and/or conference room for appointments. * Assemble/generate materials including paperwork and reports for client meetings. * Understand and ensure business adherence with firm and financial industry regulatory policies. * May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.). * Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. * Seek ways to enhance FA(s) business effectiveness and marketability. * Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. * May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. * May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. * Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What makes this opportunity great: * Flexible work-life balance is promoted. * Fast paced environment that will enable you to grow as a professional. * Team of associates passionate about achieving great results for clients and give back to the communities where we live and work. * Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership. * A strong, stable employee-owned firm recognized as a great place to work since 2004. * Baird provides significant technology training, plus extensive one-on-one training and support. What we look for: * 2+ years of prior industry and/or administrative work experience. * Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. * Focus on excellent client service. * Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. * Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. * Detail oriented with an emphasis on accuracy. * Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. * Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. * Good analytical and critical problem-solving skills. * Bachelor's degree preferred, not required. #LI-PWM2 Commitment to Inclusion & Diversity Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey - one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us. Learn more here.

Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our SUCCESS. We strive to deliver superior service to all our internal and external customers. If you provide excellent Customer Service, please continue reading to find out what we are looking for in a Customer Development Representative. The Customer Support Representative provides quality customer service through the efficient and timely completion of the ordering process, including order entry and labor billing if assigned. This individual takes customer calls, processes orders, and follows up on requests. This position supports internal and external customers in meeting requirements within the quality system. This role provides ongoing support to customers after the sale is final. Building business relationships with customers is key to the success of this role. Overview of duties: * Performs order entry for assigned territories and customers; translates and interprets customer orders and documents as necessary; produces acknowledgments of orders and backorders. Interfaces with various departments, monitoring past-due orders, initiating returned goods authorization, and creating credits. * Coordinates the FSR system and serves as a liaison between the department and other departments with issues. * Reviews work requests for accuracy, clarity, and proper lead times for all orders and labor billings with the originator. * Controls and tracks Subcontractor usage and hours. Coordinates and issues PO's for subcontractor work and rental equipment. * Provides departmental support by answering customer calls for assigned area and other areas as needed for appropriate support to customers. * Provides information to customers regarding price, weight, volume of equipment, and shipping details. * Communicates sales prospects to customer development and salespersons. Education, Experience & Training: * Two-year degree/certificate in business administration or related field preferred; high school diploma or equivalent required * One or more years of prior work-related experience * Proficient communicator, both written and orally in English required * Proficient understanding of Microsoft Office Suite specific to Excel and Word If our culture hasn't convinced you that Martin Engineering is the place you want to be, check out a few of our benefits! * Medical * Dental * Vision * Prescription * Flexible Spending * Dependent Care Reimbursement * Company Paid Life Insurance * Company Paid Short-term & Long-term Disability * 401k - with less than 30-day enrollment, no vesting schedule, & generous company match! * Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan. * Cafe' * Fitness Center * Generous vacation package * Tuition reimbursement * Martin Annual Rewards Program (bonus opportunity) * Casual dress policy And much, much more.............. To learn more about who we are, check us out at ******************

About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain! A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you! Job Summary: As a Call Center Rep, you will perform a variety of tasks including answering/routing phone calls, delivering messages, handling complaints, and disseminating information. The position is often the first encounter a guest has prior to the arrival of the property and is thus very influential in creating the first impression of the hotel. This position's starting wage is $15.50. Essential Functions: * Enhances the guest experience by providing exceptional service. * Answers incoming phone calls, routing as necessary. * Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. * Relays "guest requests" to appropriate staff. * Ensures calls are answered promptly and in accordance to department standards. * Follows established emergency procedures * Assists guests in fulfilling their requests - room changes, extra amenities, etc. * Processes and submit end-of-shift reports. * Contacts Housekeeping and Facilities department when guests report room issues. * Adheres to department and property policies and procedures. * Confirms reservations. * Verifies future reservations are correct for future arrivals. * Assists guests in resolving complaints. * Disseminates information to guests about the property and local area. * Maintains knowledge of property information & memorabilia. * Other duties as assigned Qualifications: * Excellent customer service skills * High School graduate or equivalent * Excellent written and verbal communication skills * Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must be a high school graduate or equivalent * Must be able to work nights, weekends, holidays Physical Requirements: * Frequently required to lift up to a maximum of 30 pounds * Regularly required to see, talk, hear, walk, sit, and stand * Frequently required to use hands to handle, feel, and reach * Required to sit for long periods of time * Occasionally required to stoop * Occasionally lift and or move up to 30 pounds Environmental Working Conditions: The work environment contains bright lights, loud noise, and stressful situations. What's in it for you: * Competitive wages with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position. * Pass a company background investigation* * Must be 21 years of age*

About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain! A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you! Job Summary: As a Call Center Rep, you will perform a variety of tasks including answering/routing phone calls, delivering messages, handling complaints, and disseminating information. The position is often the first encounter a guest has prior to the arrival of the property and is thus very influential in creating the first impression of the hotel. This position's starting wage is $15.50. Essential Functions: Enhances the guest experience by providing exceptional service. Answers incoming phone calls, routing as necessary. Responds to inquiries regarding property - i.e. directions to property, players club, entertainment, hours of operation of venues, etc. Relays “guest requests” to appropriate staff. Ensures calls are answered promptly and in accordance to department standards. Follows established emergency procedures Assists guests in fulfilling their requests - room changes, extra amenities, etc. Processes and submit end-of-shift reports. Contacts Housekeeping and Facilities department when guests report room issues. Adheres to department and property policies and procedures. Confirms reservations. Verifies future reservations are correct for future arrivals. Assists guests in resolving complaints. Disseminates information to guests about the property and local area. Maintains knowledge of property information & memorabilia. Other duties as assigned Qualifications: Excellent customer service skills High School graduate or equivalent Excellent written and verbal communication skills Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board Must be a high school graduate or equivalent Must be able to work nights, weekends, holidays Physical Requirements: Frequently required to lift up to a maximum of 30 pounds Regularly required to see, talk, hear, walk, sit, and stand Frequently required to use hands to handle, feel, and reach Required to sit for long periods of time Occasionally required to stoop Occasionally lift and or move up to 30 pounds Environmental Working Conditions: The work environment contains bright lights, loud noise, and stressful situations. What's in it for you: Competitive wages with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position. ***Pass a company background investigation*** ***Must be 21 years of age***

Client Success Specialist in Davenport or Cedar Rapids Iowa Company History: To put it simply, we are a customer service company that happens to sell office solutions. In 1995, we started as a Xerox agency called Midwest Document Systems Inc. As we started to expand into other solutions beyond Xerox, we wanted to change our name to reflect all the technology solutions we offered. Just a few years later, Solutions Management Group was born. Since our beginning, we have been delivering complete office solutions to our clients backed by the highest quality technology vendors in the industry. We partner with companies such as Ricoh, Xerox, Extron, HP, Dell, Lenovo, DocuWare, Print Audit, and Papercut. While we are a locally owned company headquartered in Davenport, Iowa, we have been recognized as a leader by global organizations. We offer a full suite of services including technology lifecycle management, print and document solutions, workflow automation, integrated support, and structured cabling. Our unparalleled office solutions are trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. We help our clients discover the best practices to approach their problems. We believe that each employee contributes to Solutions Management Group's growth and success. We hope you will take pride in being a member of our team. Job Purpose The Client Success Specialist will be responsible for creating, maintaining and building relationships with clients. They will serve as a primary point of contact between the client and the Solutions Management Group, ensuring that their needs and expectations are met. This position will work closely with other departments within the company to ensure that client projects are delivered on time. The Client Success Specialist has the responsibility of maintaining client satisfaction of new and existing accounts. This position aims to promote new and existing products and services or provide essential account management services. Selects appropriate product information to meet the needs of individual clients, support upselling, and achieve sales targets Primary Job Responsibilities Provides excellent customer service to all Solutions Management Group staff and clients Takes lead on new sales and referral request that come to SMG Builds long-term relationships with new and existing clients Retains, and grows customer base Fields phone calls and inquiries from existing and prospective new clients as needed Drives sales through a consultive approach using cold calling techniques Oversees sales contracts for optimum client retention Develops and manages sales pipeline within company CRM program Creates proposals for existing and prospective clients Presents company recommendations based on current products and services offered Works with the Marketing department to manage the Internal Sales Campaigns Builds rapport with clients, identifies areas of opportunity, highlights best practices, and documents both Completes ordering processing for business ventures Communicates with customers after purchase to ensure satisfaction Performs On-site assessment of customer equipment Generates asset management plans Generates sale reports and furnished activity reports Leadership Team as requested Work Schedule The employee works a full-time schedule, Monday-Friday from 8:00 am-5:00 pm. This position is Non-Exempt. Qualifications Employees must be able to execute strong customer service skills Employees must be able to execute strong customer service skills Proven track record of successful account management and exceeding sales targets Proficiency in CRM software and Microsoft Office Suite, Excel skills are required Ability to build and maintain relationships with clients Strong process skills Two years inside sales experience is preferred Benefits Health, Dental, and Vision insurance *Company paid STD/LTD Insurance for employee *Company paid Life Insurance $10,000.00 policy for employee *Section 125 Flex Spending Account * 401(k) Retirement Plan and 401(k) match * Paid Time Off (Vacation, PTO and Holidays) *Paid Volunteer Time *Employee Assistance Program Solutions Management Group is an Equal Opportunity Employer.

As an Inside Sales Representative, you will be responsible for responding to customer inquiries, closing profitable sales orders, and processing orders received. This includes reviewing orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order. Primary Duties: Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available. Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both the salesperson and the company. Work with branch personnel to provide competitive quotations. Qualifications: High school diploma or general education degree (GED). Sales experience preferred and/or training; or equivalent combination of education and experience. Physical Demands: Often standing, walking, bending, reaching, climbing, and stooping. Occasional sitting, talking/hearing. The use of hands/fingers are often needed. Lifting and Carrying Physical Demands: Continuous lifting and carrying 1-20 lbs. Frequent lifting and carrying 21-50 lbs. Occasional lifting and carrying 51-100 lbs. Assistance of a buddy-lift or a mechanical device is advised. #LI-CEGO Total Rewards and Benefits Crescent Electric's compensation package includes an array of top-tier benefit options, including: Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms. Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods. Excused Absence time off and Paid Time Off (PTO). Company-paid holidays. Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage. Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment. Family Owned. Culture of Quality. Opportunities to Advance. Crescent is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together. Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law. Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served. Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact **************

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $11,000-15,000 Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales / Window Specialists provide unparalleled service as they help customers purchase the window materials they need to complete building and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: Bilingual speaking in Spanish & English is preferred Previous experience in window sales and/or installation is a plus but not required Excellent communication and interpersonal skills Effective time management and prioritization skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Per Mar Security Services has been a family owned and operated, full-service security company since its inception in 1953. We provide security officer, electronic security, fire alarm and background and investigative services, serving customers in multiple states throughout the Midwest region. Job Skills / Requirements Are you self-motivated and have a passion to learn and grow? Do you have a strong work ethic and the desire to improve your skills? Per Mar Security Services is seeking a qualified candidate for our Inside Sales team. The Inside Sales Representative is responsible for generating opportunities to sell our products and services to businesses and homeowners over the phone. A successful candidate would work closely with our outside sales team. Why Per Mar Security? Base Pay + Uncapped commission (Average first year pay $50k) Opportunity for advancement as the team grows Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off Stable company with over 60 years of experience providing security to our communities and continued growth In this role, you will: Follow up on existing opportunities of Electronic Security Sales Call on existing and prospective customers to upsell and upgrade current products and services Act as project manager for sold tickets/jobs to ensure customer satisfaction through completion of job Generate and prequalify leads for new sales. Some administrative duties are also performed related to sales. Work closely with branch contacts across the Midwest for quoting and upselling services Learn the basic functions and products of Per Mar Security's Electronic security, Physical Security and Investigation departments What you'll need: Excellent communication skills via phone/email with a courteous demeanor Ability to establish and maintain strong customer relationships Patience and quick response to handle various responsibilities at a given time Success in a fast-paced, ever-changing, work environment Positive work atmosphere when interacting with the Per Mar Security Services employees and internal/external customers High motivation to meet weekly, monthly and annual sales goals High School Diploma or equivalent 1-3 years of similar experience preferred #PMADM Education Requirements (Any) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational Assistance, Special Incentive Plans This job reports to the Inside Sales Supervisor This is a Full-Time position 1st Shift. Number of Openings for this position: 2

My Place Hotel in East Moline is hiring for a part time Night Auditor to join our team. The My Place Hotel East Moline is a 63-room hotel that is connected to the Bend XPO, and we are hiring for a part- time 3rd Shift Guest Service/Night Audit. The Night Audit/Overnight Guest Service Representative is the main person to interact with guests during the overnight hours, typically 11pm to 7am. This position would be 2-3 nights a week. Full-time hours are available for someone who is flexible to work two 3pm -11pm shifts and two 11pm-7am shifts. As the friendly face of the property, the hotel front desk/night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. If you are a night owl, hard-working, have a positive -can-do attitude and strive to deliver exceptional customer service each day, we welcome you to join our team. Must be available weekends and holidays. What is in it for YOU? * Competitive wages * Flexible scheduling * Personal Days Off - start earning on day 1 * Bonus Plan * Holiday Pay * Referral program * Employee discount program Some Key Areas of Responsibilities include: * Assume the position of the Manager on Duty * Update all files and reset the system for the following day activity. * Welcome guests to the hotel and perform the check-in process. * Thank guests and perform the check-out process. * Answer all incoming and in-house phone calls. * Assist callers with making and/or changing reservations. * Assist all guests as necessary to ensure a positive experience. * Perform routine daily tasks. * Ability to work while standing for extended periods of time. * Assist with the laundry duties during the shift. Requirements Candidates must possess the following knowledge, skills, and abilities: * Great attention to detail * Excellent knowledge of local attractions and entertainment venues * Considerable knowledge of computer systems for registration, reservations and backup systems * Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels * Ability to read, write, speak and understand the English language to communicate with employees and guests * Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts

Department: Customer Service and Development Reports To: Customer Service Manager Wage Range: $20.58 - $30.87 To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers. WHAT YOU'LL DO Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities. Manage all order processing and administrative work for all assigned accounts. Responsible for increasing average order size through proactive solicitation of business. Call preparation to evaluate and research sales and operational opportunities. Daily problem-solving/ resolution with both existing and potential accounts. Territory analysis/ responsibility for all developments and trends within the assigned territory Attend sales meetings/ participate in training activities. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE Bachelor's degree or equivalent Dot experience Planning, organizational and self-motivating skills Ability to make proactive phone calls to customers and manufacturers YOU MAY ALSO HAVE Previous CSR experience Previous Sales experience Customer-service oriented Experience working in a fast-paced environment and handling multiple tasks. ROLE SPECIFICS Schedule : Monday through Friday, with some flexible hours and overtime needed as job needs change. Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Competitive compensation package, including bonuses for successful performance Extensive benefits including medical, dental, 401k, and profit-sharing Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility Distributes additional product/service/policy information to customers, dealers Develops common solutions to problems with team members to maintain required service levels. Additional Information All your information will be kept confidential according to EEO guidelines.

Who are we? Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions. The Role : We are looking for a CSR that will be working with one of main Insurance clients. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. What you'll do? Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions. Keep records of all conversations in our call center database in a comprehensible way. Call center agents will obtain client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Informs clients by explaining procedures; answering questions; providing information. Redirect calls to Managers and Other teams Requirements Excellent communication skills, Calendar management, MS Office, Preparing PPT. Real time experience in handling customer query and resolving their queries (Not specific to Insurance). Should have experience in communicating with C-level employees of the organization. 5 years in call center experience. and as Executive Assistant.

Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our SUCCESS. We strive to deliver superior service to all our internal and external customers. If you provide excellent Customer Service, please continue reading to find out what we are looking for in a Customer Development Representative. The Customer Development Representative promotes and sells existing Martin Engineering products and services and develops potential customer leads through phone contacts. Specific Responsibilities: * Makes outgoing calls and prospects for customers. Maintains ongoing contact with established customers. * Plans and organizes sales activities, including phone sales, sales tracking reports, and lead generation. Coordinates activities with Territory Sales Managers and Dealers, including preparing and following up on sales quotations and orders. * Works with service and technical personnel to develop new ideas and innovations to meet ever-changing customer needs. * Maintains and updates the SalesLogix database. * Communicates and distributes required information to internal personnel, departments, and customers accurately, timely, and professionally by telephone, e-mail, and mail systems. * Answers incoming calls regarding products; responds to questions and requests for information promptly; informs sales staff of new requests for information. * Complies with OSHA/MSHA requirements regarding safety issues, use of safety equipment, material safety data sheets, etc. * Maintains constant contact with customer service to ensure smooth execution of customer orders. Education, Experience & Training: * High school diploma or equivalent required. * One or more years of related sales/telesales experience is preferred. Benefits and Perks * Flexible schedule with the ability to work from home a few days per week (once fully trained) * Medical * Dental * Vision * Prescription * Flexible Spending * Dependent Care Reimbursement * Company Paid Life Insurance * Company Paid Short-term & Long-term Disability * 401k - with less than 30-day enrollment, no vesting schedule, & generous company match! * Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan. * Onsite Cafe' * Onsite Fitness Center * Generous vacation package * Tuition reimbursement * Martin Annual Rewards Program (bonus opportunity) * Casual dress policy * And much, much more.............. Want to know more about who we are? Check us out at *******************