Customer Service Representative Jobs in Riverdale, IL

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  • Bilingual Office Professional (OP)-St. Charles

    Northwestern Illinois Association 3.8company rating

    Customer Service Representative Job 39 miles from Riverdale

    Northwestern Illinois Association (NIA) is a regional governmental agency that provides special education support to 68 school districts across Northwestern Illinois. Our mission is to partner with schools to meet the unique needs of students, and we empower our team with professional growth opportunities, comprehensive benefits, and a values-driven culture. TheBilingual OPworks 250 days per year for 7.5 hours daily and earns$17.42 - $28.57 per hour, depending on experience. A Bilingual OP is a full-time position created and governed by the NIA Policies and Rules and Regulations and under the direct supervision of the Regional Director and the Department Operations Executive.The Bilingual Office Professional performs task-oriented clerical work in an NIA office, providing assistance to administrators, staff, students, and parents. Bilingual Office Professionals must be fluent in Spanish.Office Professionals contribute to the effective operation of NIA offices and business interests, exercising initiative, confidentiality and discretion. Bilingual OP Job Duties Provide Spanish interpretation as needed. Ensure compliance with board policies and NIA Standards. Interact professionally with stakeholders and provide accurate policy information. Prepare reports, maintain records, and coordinate schedules. Support administrators with office operations and clerical tasks. Manage records and handle confidential information with discretion. Ensure smooth department operations. Demonstrate strong: Communication and interpersonal skills Organization and multitasking abilities Customer service skills Proficiency in: Spanish (verbal and written) Office software (Excel, Word, Google Suite, Outlook) Adapting to new technologies Ability to: Work independently and refine processes Multitask efficiently Travel and work flexible hours as needed Bilingual OP Benefits: Group Medical, Dental, Vision, and Life Insurance: Available for employees working 0.75 FTE or more, with PPO and HSA options. Defined-Benefit Pension Plans: As a local governmental agency, NIA employees who are eligible participate in the Illinois Municipal Retirement Fund (IMRF), providing a stable, defined-benefit pension that ensures financial security in retirement. Learn more about IMRFat(********************* Additional Retirement Savings Options:NIA also offers access to 403(b) and 457 retirement savings plans. These are optional, employee-funded plans that provide additional opportunities for tax-advantaged savings, helping you build a more robust retirement strategy. Paid Personal Leave and Sick Leave: Based on the number of days worked. Telemedicine: Access to 1800 MD telemedicine services at no cost. Summer Work Opportunities: Opportunities to pick up additional summer work and earn extra pay. Summers Off with Year-Round Pay Expert Feedback and Evaluation: Receive guidance and evaluation from leaders who understand your expertise Ready Access to Equipment and Testing Materials Ongoing Professional Development: Enhance your knowledge and skills for school-based services Collaborative Environment: Engage in monthly meetings, roundtable discussions, and collaboration time with colleagues Regular 1:1 Check-Ins: Stay connected with your leaders through regular check-ins and team meetings Mission-Driven: We are deeply committed to partnering with schools to meet the unique needs of students, making a real difference in their lives every day. Leadership in Education: Serving 68 school districts across Northern Illinois, NIA is recognized as a leader in providing exceptional special education support. Innovation: We continuously improve our services and embrace new technologies to enhance education and meet the evolving needs of our students. Employee-Focused: We invest in your growth with professional development opportunities, a supportive work environment, and recognition of your contributions. Quality of Life: Live and work in Northern Illinois, known for its beautiful landscapes, vibrant communities, and easy access to Chicago. Education 1. High School Diploma required 2. Additional relevant education will be considered Experience 1. Relevant training and/or related job experience will be considered Compensation details: 17.42-28.57 Hourly Wage PI2e03f46d5352-29***********3
    $17.4-28.6 hourly 4d ago
  • Insurance Regional Marketing Representative

    Tokio Marine Highland 4.5company rating

    Customer Service Representative Job 13 miles from Riverdale

    Tokio Marine Highland is looking for a Regional Marketing Representative to support our Business Development initiatives. The person in this role will be responsible for the execution of the company's marketing plan by selling insurance products to new and existing business and distribution partners. This is a full-time position and based out of Chicago, Illinois and will require travel to other locations in the Midwest region. Responsibilities Building and maintaining current and prospective customer relationships. Strategizing, creating and implementing marketing campaigns that support business development and company growth objectives. Participate in regional conferences and industry events to elevate brand and product awareness. Provide market insights to ensure customer retention and the continued competitiveness of our products. Work with creatives on the marketing and communications team to ensure completion of digital marketing campaigns and development of product promotional materials and company collateral. Work closely with divisions to better define distribution strategy, target more diverse set of partners and identify opportunities by product and service across all distribution channels. Utilizing company's CRM, track and monitor effectiveness of efforts and pipeline of business opportunities. Work with divisions to develop success metrics for products and solutions implemented and course corrective action plans as needed. Understand existing TMH product specific facets which impact market attractiveness. Collaborate with TMH Data Team to enhance reporting capabilities and resources available to leverage and grow TMH business partnerships. Business travel required approx. 7-10 days of month to support product territory. Qualifications 3 -5+ years of experience in an insurance sales or marketing position. Bachelor's degree preferred or equivalent years of industry experience. A strong understanding of marketing strategies, techniques and best practices. Ability to build relationships, grow and leverage relationships that translate into meaningful and mutually beneficial results. Strong client-facing skills with a track record of advising and influencing decision-makers. Excellent client management skills, able to manage an existing book and deliver on our client promise while generating new business and clients. Possesses strong oral and written communication and negotiation skills. Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail. The salary range for this position is $75,000 - $120,000. The final offer will thoughtfully consider the candidate's experience, skillset, and location. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., South Pasadena, Calif and Irvine, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.
    $75k-120k yearly 12d ago
  • Customer Sales Representative Logistics

    Logitalent

    Customer Service Representative Job 13 miles from Riverdale

    Looking for carrier or customer sales reps with 1 or more years of experience who are looking to join an up and coming customer sales team in the 3PL space.
    $32k-45k yearly est. 28d ago
  • Customer Sales Representative

    Deploy Solutions Group 3.9company rating

    Customer Service Representative Job 13 miles from Riverdale

    About this Role As Customer Sales Representative, you will be focused on supporting the existing customer sales team, while also driving incremental business by expanding the Deploy client base. In this role, you will be responsible for generating lead lists, vetting new leads, and driving new business by executing sales efforts to meet or exceed predetermined sales targets. As Customer Sales Representative, you will make a positive impact by developing your book of business while identifying ways to add value to our existing client base and supporting those around you. . This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, operations, and management team) as well as external customer facing responsibilities. Additionally, this role will require a high volume of phone calls and e-mails daily. About the Team Customer Sales is a key department within the organization focused on developing new relationships and driving top-line revenue and profitability. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture. Ideal Candidate - Skills and Qualifications Bachelor's/4-year Degree (strongly preferred) 1-3 years of sales experience. Sales experience in logistics (preferred) Professional, prompt, and polished written and verbal communication skills Proficiency in negotiation and problem solving Strong interpersonal and relationship building skills Ability to identify and resolve problems independently and with sound judgement Ability to consistently demonstrate accuracy, thoroughness, and dependability in a fast-paced environment Persistent work ethic and self-motivation Ability to thrive in a start-up environment Ability to achieve goals independently and in a team environment Bilingual in English and Spanish (preferred) What we have to offer Competitive base salary and commission structure plus an aggressive bonus plan Full health benefits and 401k matching Energetic, fun, and friendly work environment Limitless growth potential Casual dress code Open door policy- strong engagement and connectivity with company leadership About Deploy Solutions Group Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders, and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group. Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
    $36k-49k yearly est. 29d ago
  • Customer Relationship Management Specialist

    Engtal

    Customer Service Representative Job 39 miles from Riverdale

    Our client, a dynamic and growing RIA firm, seeks a versatile IT/CRM/Project Manager to drive technology initiatives and streamline operations. This role is crucial in managing CRM systems, overseeing IT projects, and ensuring efficient project delivery within a fast-paced environment. Responsibilities: CRM Management: Administer and optimize the company's CRM system (e.g., Tamarac, Dynamics365, Redtail), ensuring data integrity and user adoption. Develop and implement CRM workflows, reports, and dashboards to support sales, marketing, and client service teams. Provide user training and support for the CRM system. Identify and mitigate project risks and issues, ensuring timely and successful project delivery. General IT Support: Provide first-line and second-line IT support to end-users, troubleshooting hardware and software issues. Manage IT inventory and ensure proper maintenance of IT equipment. Assist in developing and implementing IT policies and procedures. Stakeholder Communication: Act as a liaison between IT and business stakeholders, ensuring clear communication and alignment. Provide regular project updates and reports to management. Work with compliance teams to ensure all IT practices are within regulatory guidelines.
    $41k-72k yearly est. 15d ago
  • Client Success Associate

    Becker's Healthcare 3.0company rating

    Customer Service Representative Job 13 miles from Riverdale

    Client Success Associate - Hybrid (Chicago, IL) At Becker's Healthcare, we are committed to delivering trusted news and insights to healthcare executives and clinicians every day. As a rapidly growing multimedia and events firm, we bring the healthcare industry together through cutting-edge digital content and immersive live and virtual event experiences. We're expanding and looking for a driven, resourceful, and customer-obsessed professional to ensure our healthcare partners/clients achieve outstanding results through our media and event platforms. As a Client Success Associate, you'll play a vital role in supporting and engaging with our partners, ensuring they maximize their experience with our portfolio of offerings. If you're gritty, independent, and take pride in delivering white-glove service, this is your opportunity to grow with a dynamic, fast-growing organization! Key Responsibilities: Client Management & Execution ● Own the execution of multimedia campaigns across hundreds of healthcare industry clients. ● Deliver exceptional client service, ensuring seamless campaign execution and strong relationship management. ● Analyze and report on campaign performance, metrics, and KPIs to optimize outcomes. ● Maintain an understanding of client goals and align our offerings to drive success. ● Build relationships with multiple decision-makers to enhance long-term client partnerships. ● Maintain a one-hour response time for client communication. Client Retention & Growth ● Hit monthly execution goals and year-over-year retention targets through strategic relationship-building and upselling. ● Achieve client retention and revenue growth by identifying expansion opportunities. ● Drive upselling and cross-selling efforts, working closely with the sales team to connect execution insights to new opportunities. ● Implement feedback from clients to continuously improve their experience. Insights & Market Intelligence ● Use data-driven insights to inform strategies and identify opportunities for improvement. ● Share wins, obstacles, and execution best practices within the team. ● Stay curious about competitors, market trends, and client needs to enhance our approach. What Success Looks Like in This Role: ● Meets or exceeds monthly execution goals, demonstrating urgency, problem-solving, and proactive thinking with clients. ● Meets or exceeds retention targets, showing a growth mindset and data-driven approach. ● Builds deep, lasting client relationships, leading to high retention and expansion rates. ● Clients consistently provide positive feedback on service, execution, and partnership value. Qualifications: Bachelor's degree in a relevant field. 1-2 years of proven success in client success, sales, or a related role. Strong academic background and demonstrated work ethic in both college and high school. Highly detail-oriented, independent, and goal-driven, with an ability to thrive in a fast-paced environment. Passionate about delivering great client experiences and achieving measurable results. We'd love to hear from you if… You're highly driven and ambitious with team first approach Proven ability to work under pressure and manage multiple priorities Results-oriented mindset with strong attention to detail Ability to make quick decisions in fast-paced environments You possess a strong work ethic with desire to advance and take on greater responsibilities. Benefits: Health Insurance Vision Insurance Dental Insurance 401k Generous PTO Paternal Leave Long-term Disability Insurance (LTD) Employee Assistance Program (EAP)
    $51k-83k yearly est. 31d ago
  • Client Services Associate

    ECG Resources, Inc. 4.3company rating

    Customer Service Representative Job 13 miles from Riverdale

    Established Multi-Family Office seeks a Client Service Associate to service their UHNW clients by providing full suite of family office services. Act as the daily point of contact for receiving/responding to client communications Support advisors in all aspects of client service Manage the administration of custody accounts for ultra-high net worth clients Monitor cash, execute money/asset transfers, wires, gifting, and investment trading activities Coordinate account openings/closings/transitions Ensure proper set-up of client accounting statements and access to online systems Position offers excellent work/life balance, and comprehensive benefits, Hybrid model: 2 days in office Requires 2+ years' related experience. Income tax experience a plus Very open to train public accounting professionals from audit or tax Great potential for growth in a team oriented, non sales environment Provides training and career path to senior advisor level
    $62k-85k yearly est. 28d ago
  • Account Service Associate

    Kovitz

    Customer Service Representative Job 13 miles from Riverdale

    Based in our downtown Chicago headquarters, an Account Service Associate will work closely with the firm's Wealth Management Team ensuring the seamless onboarding of new clients and maintaining data integrity within our systems. The Account Service Associate will handle the processing of all new account paperwork across three custodians-Schwab, Fidelity, and Pershing - and ensure CRM data is accurate, up-to-date, and compliant. A successful candidate must be versatile in their skill set to understand both a given task as well as what is needed to achieve a satisfactory outcome. This position is an opportunity to play a vital role in creating a seamless client experience and ensuring operational excellence within a dynamic and growing firm. SPECIFIC JOB RESPONSIBILITIES Process and open all new client accounts by preparing, reviewing, and submitting required paperwork through three custodians: Schwab, Fidelity, and Pershing. Ensure that all account documents are completed accurately and meet compliance standards. Address and resolve account opening issues, such as non-standard cases or missing documentation, in a timely manner. Collaborate with financial advisors, client service associates, and custodians to resolve discrepancies or questions regarding account setup. Communicate with Wealth Management Team to clarify information and provide updates on the onboarding process. Ensure the accuracy and completeness of client records within the CRM system. Regularly audit CRM data to identify and correct errors, inconsistencies, or outdated information. Maintain and update client profiles with key information, including contact details, account statuses, and preferences. Track and document onboarding progress in the CRM, ensuring all tasks are logged and deadlines are met. Coordinate with other teams to ensure consistency and alignment of client data across platforms. Develop and maintain best practices for CRM data entry, reporting, and utilization. Ensure strict confidentiality of client, firm, and employee information. Assist New Accounts Manager in onboarding projects related to mergers & acquisitions Work with New Accounts Manager to analyze and enhance the client on-boarding experience for clients and internally Work with the New Accounts Manager on updating training materials to ensure they remain current and up to date Assistance on other ad-hoc operational tasks as systems and processes evolve PREFERRED SKILLS & EXPERIENCE Bachelor's Degree with a minimum of 3-5 years administrative experience in financial services, or 8+ years of relevant work experience Strong attention to detail and a commitment to accuracy. Experience with financial account opening processes and familiarity with custodians, specifically as Schwab, Fidelity and Pershing. Proficiency in CRM systems (e.g., Dynamics 365, Sales Force or other financial industry-specific platforms). Excellent communication skills, both written and verbal. Strong organizational and time-management abilities to handle multiple tasks and deadlines Problem-solving skills to troubleshoot and resolve account or data issues efficiently. Ability to work both independently and collaboratively in a fast-paced environment.
    $30k-51k yearly est. 9d ago
  • Client Services Associate

    North Bridge Staffing Group

    Customer Service Representative Job 13 miles from Riverdale

    Client Services Associate - Independent Investment & Wealth Management Firm My client, a prestigious independent investment and wealth management firm, is seeking a Client Services Associate to join their growing team. This role involves working alongside associates and analysts to provide critical support to multiple Advisors in delivering top-tier client service. 💰 Compensation: $100,000 + 10% bonus 📍 Schedule: Hybrid (Chicago-based) 📜 Preferred Experience: 3+ years in a wealth management firm; CFP is a plus but not required Key Responsibilities: Prepare client meeting materials and ensure all documentation is up-to-date Attend client meetings, take detailed notes, and draft follow-up correspondence Track and execute client action items, coordinating directly with clients to ensure seamless processing of investment documents Oversee quarterly client reports and participate in calls to discuss financial updates Support the development and execution of tailored asset allocation and wealth transfer strategies Collaborate with clients' external advisors, such as tax professionals and estate attorneys, to implement financial planning solutions Assist with creating presentations for new business development opportunities Contribute to internal initiatives that enhance efficiency and client service Who You Are: ✔️ Highly detail-oriented with a proactive approach to client service ✔️ Strong analytical and problem-solving skills ✔️ Exceptional written and verbal communication abilities ✔️ Proficient in Microsoft Office, particularly Excel ✔️ Familiar with investment concepts and asset classes, including alternative investments ✔️ Experienced in financial planning, tax, investment, or family office work with high-net-worth clients (minimum 3 years) ✔️ A CPA, CFP, or MBA is a plus but not required This is an excellent opportunity to join a well-established firm that values client relationships and provides long-term career growth.
    $48k-81k yearly est. 30d ago
  • Client Engagement Representative

    Be Marketable

    Customer Service Representative Job 13 miles from Riverdale

    Be Marketable is a local marketing firm focused on executing promotional events for a wide range of clients daily. Our team of motivated & driven professionals works together in a fast-paced environment to create the most successful marketing campaigns our clients have experienced to date. The key to our success has been our top-notch Client Engagement team working on the ground floor of our client's campaigns. As a result, we have a high demand from our clients to expand rapidly this year. Currently, we need 3-5 Entry Level Client Engagement Representatives to assist us in our expansion efforts. We are looking for outgoing, energetic entry-level professionals looking to expand their knowledge and skillsets in the Sales and Marketing Management field. Key Responsibilities: Facilitate all customer activity through strong relationship-building, product knowledge, planning, and execution Develop learning plans per the needs of the customer Engage with customers to ensure our client's brand name is effectively reaching the local market Generate new sales for our client Education & Qualifications: Bachelor's Degree and/or 2-4 years of customer success or account management experience - not required Experience working directly with customers Excellent written and verbal communication skills High energy, self-motivated, driven, and dynamic personality Confident, with strong interpersonal skills, and a true team player OTE of $40-70K yearly based on performance incentives We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or any other protected status. We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.
    $40k-60k yearly est. 8d ago
  • Inside Sales Representative

    Total Quality Logistics 4.0company rating

    Customer Service Representative Job 25 miles from Riverdale

    About the role: TQL is seeking motivated, high performing individuals to join our award-winning team. This is more than just a sales position; you'll establish relationships and leverage your negotiation skills to secure deals for freight transportation while managing customer shipments from pickup to delivery. No prior experience is necessary; our best in-class paid freight broker training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. Top applicants will thrive in a fast-paced environment, have a strong work ethic and a drive to succeed. This is a great opportunity to build a successful career with an industry leader that offers an unmatched company culture, comprehensive benefits and significant opportunities for advancement. What's in it for you: $45,000 minimum salary with uncapped commission Average Year 2 - 3 earnings: $57,700 - $83,200 Want to know what the top 20% earn? Ask your recruiter Health, dental and vision coverage with plan options 401(k) with company match Optional paid relocation to offices in the Greater Cincinnati area with TQL's Fast Track Sales Program Outstanding career growth potential with a structured leadership track Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Large Employers (2022) What you'll do: Spend 26 weeks partnered with a successful freight broker to learn the business inside and out Make calls and establish relationships to build your client base Close new and existing customers Negotiate prices with customers and carriers Manage daily shipments and resolve issues to ensure timely pickup and delivery Provide proactive and honest communication, internally and externally What you need: Availability to work full-time, 100% in-office Determination to outwork anyone Strong negotiation skills with the professionalism to handle conflict Entrepreneurial mindset with a passion for exceptional customer service College degree preferred Military veterans encouraged to apply Where you'll be: 700 Butterfield Road, Suite 250, Lombard, IL 60148
    $57.7k-83.2k yearly 12d ago
  • Inside Sales Representative

    Sterling Engineering

    Customer Service Representative Job 35 miles from Riverdale

    Title: Inside Sales Representative Hire Type: Contract to Hire Salary: $50K-55k/yr. We have a new Inside Sales Representative opportunity in near A, IL with a leading material handling solutions manufacturer. This is a great opportunity to work with a client who loves to promote from within and have a great culture! Responsibilities: Efficiently follow up on open quotes Spearhead lead generation efforts through strategic cold-calling and database utilization. Lead the inside sales process from inception to closure, consistently meeting or exceeding sales quotas. Effectively utilize the company ERP system to generate accurate quotes and present compelling products to customers. Proactively address customer inquiries post-quote, ensuring satisfaction and fostering additional sales opportunities Foster collaborative relationships with internal departments to streamline processes and enhance overall sales efficiency. Requirements: Demonstrated track record of success in meeting and exceeding business development goals within a sales environment. Proficiency in social media engagement and adeptness in cold-calling techniques. Strong competitive spirit coupled with exceptional communication and interpersonal skills. Driven by ambition and a relentless commitment to achieving sales targets. Proficiency in Microsoft Office suite; experience with Salesforce.com or other CRM is preferred.
    $50k-55k yearly 29d ago
  • Inside Sales Representative - Small Pack

    Mauser Packaging Solutions

    Customer Service Representative Job 20 miles from Riverdale

    The position actively seeks to increase sales volume servicing existing accounts; growing sales at existing accounts and identifying new accounts in a highly competitive environment servicing the industrial, commercial and food industries rigid packaging needs. Responsibilities: Strategic account management, from planning to implementation Proactively manages inside sales customer base Understands customer's business and creates plans, pricing and strategies to fill the marketplace Fields new business inquiries, determine the opportunities and handles accordingly Prospects new business Understands competitor's products, processes and capabilities Consults and adds value as a resource to the customer; bring forward customer opportunities versus responding to customer's needs Team player who can help the sales organization achieve overall results Requirements: 4 year degree or relevant experience 2+ years experience in sales or related background Proven ability to develop and implement sales strategies Ability to develop comprehensive understanding of financial and business plans Ability to develop value selling skills Strategic thought processes Ability to develop strong negotiating skills Thorough follow up and record keeping skills
    $34k-56k yearly est. 17d ago
  • Inside Sales Representative

    Singer Safety Company

    Customer Service Representative Job 13 miles from Riverdale

    As an Inside Sales Representative the candidate will engage in daily sales activities including prospecting for new business to both new, existing re-sellers and end users; Respond to product inquiries; Demonstrate product features and help customers with solutions, applications and designs using our product lines; Lead generations thru company website, inbound calls, associations, and company inactive accounts. Training for the position will be provided. Sales can earn upwards of $120,000, base salary starts at $50,000 annually. Responsibilities include: Generates revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts. Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations. Telemarketing experience a plus for extensive outbound calls. Develops accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests. Explores opportunities to add value to job accomplishments. Some participation of trade shows to develop new business with prospects and existing customers. Requirements: · Minimum three years of inside business-to-business sales experience · BA/BS degree with a concentration in advertising sales, marketing, promotions, or business administration · Closing skills · Prospecting skills · Customer focus · Computer skills to include Microsoft Office and data entry · Organizational familiarity and abilities · Verbal and communication skills with enthusiasm for selling · Math skills · Limited travel may be necessary
    $34k-56k yearly est. 29d ago
  • Inside Sales Representative

    Direct Property Aid

    Customer Service Representative Job 13 miles from Riverdale

    About the Company: Direct Property Aid is the highest-rated real estate investment firm in Illinois, with an outstanding 4.9-star rating on Google. We specialize in acquiring distressed properties and transforming them into thriving rental units or beautifully rehabbed homes. Our mission goes beyond business success-we are committed to providing rewarding opportunities for our employees and making a positive impact on the communities we serve. Integrity, resilience, and teamwork are at the heart of everything we do, and our customers love working with us! Why Join Us: At Direct Property Aid, you'll join a high-performing team that's driven to be the best in the industry. Our 4.9-star Google rating reflects our commitment to exceptional customer service, and you'll be part of a company with a solid reputation. In this role, you will work with hot inbound leads and appointments set for you daily, identifying property owners who are looking to sell and negotiating the best possible terms. This is a role for someone who's ready to think outside the box, build relationships, and solve problems creatively. We've made it incredibly easy for our team to succeed. Our streamlined approach to real estate investing, combined with ongoing investments in new marketing channels, technology, and team development, ensures you have the support and tools you need to thrive. Role Overview: The Account Executive I (Real Estate Acquisition Specialist) will focus heavily on prospecting with our 10-line dialer that makes it incredibly easy to get connected to opportunities, as well as following up with appointments set for you daily and working with hot, inbound leads. Your primary responsibility will be identifying property owners who are eager to sell and negotiating favorable terms for both parties. This position requires a blend of out-of-the-box thinking, sharp communication skills, and strong relationship-building abilities. Your success in this role will have a direct impact on the company's growth and the well-being of the communities we serve. Responsibilities: Follow up on appointments set for you daily, as well as work with hot, inbound leads. Power dialing a list of leads from a 10-line dialer (Making it very easy to prospect). Identify property owners who are looking to sell and negotiate favorable terms. Think creatively to solve challenges and find the best solutions for clients. Develop and maintain positive relationships with business and customer contacts, ensuring high client satisfaction. Manage your pipeline using CRM, ensuring accurate and up-to-date records. Diligently follow up with clients, documenting all interactions in the CRM system. Educate potential clients on how we can assist them and explain our process. Collaborate with the team to continually improve client service and satisfaction. Identify and report any client concerns to the Sales Manager. Ensure a smooth transition for clients from initial contact to closing. Performance Expectations: Achieve or exceed KPIs and sales targets, consistently closing deals. Accurately document client information in CRM at the end of each day. Provide consistent follow-up with all qualified prospects. Keep sales stats and pipeline updated daily to track progress. Requirements: Proven experience in high-volume sales, especially in a business-to-consumer (B2C) environment. Exceptional communication skills, both over the phone and in person. Strong presentation, negotiation, and closing skills. Ability to think creatively and find innovative solutions to client needs. Adaptability to new sales processes, technologies, and strategies. Self-motivated, independent, and able to manage time effectively. A passion for helping others and building lasting relationships. Location: Must be based in or willing to relocate to Lakeview in Chicago, Illinois. Schedule: Full-time, flex hours, 45 hours per week, Monday through Friday. Salary: Base salary of $25,000 to $50,000 annually (based on experience) for 6 months to ease your transition while you build a pipeline at DPA. After 6 months the position would be 100% commission only. OTE: $115,000 - $175,000 in the first year and $170,000 - $350,000+ in the second year. Work Location: In-person/On-site at our Lakeview office (Chicago, IL 60657). Why Direct Property Aid? Join a company where success is built on a streamlined, supportive environment. With the right training, new marketing channels, and cutting-edge technology, you'll have everything you need to succeed. If you're driven, motivated, and eager to make a positive impact while building your career in real estate investing, Direct Property Aid is the place for you!
    $34k-56k yearly est. 27d ago
  • Inside Sales Representative

    Circle Logistics, Inc.

    Customer Service Representative Job 13 miles from Riverdale

    Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As an Inside Sales Representative, you will represent Circle Logistics and promote our services to new customers, build your book of business and provide outstanding customer service where you will be the owner of your own portfolio working in a team environment. You will bring solutions to established and prospective customers and nurture these relationships into long-term partnerships. What you'll do: Generate and identify new sales opportunities through research, analysis, and discovery Maintain and grow existing accounts by managing customer day to day requirements Match customer demand with quotes for their freight-related inquiries Build strategies that will result in increased sales and stronger partnerships Solve complex problems and be the main contact for all your accounts' communications Organize and manage your daily shipments to ensure our "No-Fail" policy Collaborate with your team on pricing strategy and account implementation plans What you'll need: Logistics experience preferred, not required Experience with and/or ability to learn a variety of TMS/CRM platforms Above average proficiency with Google Drive and Microsoft Excel (vlookup, pivot tables, reports) Ability to thrive in a fast-paced working environment and multitask Time management and organizational skills Willingness to be available after hours and weekends if needed Excellent teamwork skills What we have: Starting base salaries with an uncapped commission structure (Candidate with experience negotiable) Room for advancement in a fast-growing company that promotes organic career growth On-site training and career development Casual dress code Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan
    $34k-56k yearly est. 31d ago
  • Inside Sales Representative

    Barrington James

    Customer Service Representative Job 44 miles from Riverdale

    Job Title: Inside Sales Representative Reports To: Director of Sales This role focuses on expanding key accounts and securing new business in a designated territory through proactive communication and follow-up on quotes. The position involves nurturing relationships across industries such as industrial, academic, government, and biotech, supported by a wide product portfolio. The individual will effectively communicate value propositions to customers while building strong business relationships at all levels. They will also identify and act on new business opportunities, pursuing leads and quotes to successfully close sales. Key Responsibilities: Achieve annual sales targets; implement company strategies for systems, contracting, and pricing. Foster relationships with key accounts via phone, email, and other communication methods; work closely with end-users and buyers to secure sales. Maintain relationships with various customer departments (e.g., Purchasing, Engineering, Laboratory, Quality); identify key stakeholders and meet their needs. Identify hidden customer opportunities and provide tailored solutions. Coordinate with internal teams (e.g., Marketing, Customer Services) to ensure customer satisfaction and strengthen relationships. Support key accounts by entering orders and quotes. Reactivate dormant accounts; identify accounts with high potential. Understand account management; develop strategies and present plans at business reviews. Research and develop new business opportunities in target markets such as biotech and clinical sectors. Stay current on product lines and systems through product/vendor meetings and trainings. Use supplier catalogs and databases to meet customer requirements and suggest alternatives when needed. Assist customers with purchasing decisions through product research, pricing, and availability checks. Maintain accurate records and files for proper customer management. Perform other duties as assigned. Education: Bachelor's degree in a science-related field preferred, or equivalent education and experience. Experience: Minimum 3 years of inside/field sales or technical product experience, preferably in related categories. Qualifications: Proficient in Excel and MS Office; strong database experience desirable. Strong interpersonal skills for building relationships and conducting professional conversations with customers. Results-oriented, self-motivated; strives to achieve goals and targets. Excellent technical, analytical, and problem-solving skills; able to learn product lines and analyze data. Customer-focused mentality to exceed customer expectations. Strong organizational, prioritization, and multitasking skills; able to manage multiple projects simultaneously. Ability to work both independently and as part of a team. Strong selling, negotiation, and relationship-building skills. Thrives in a fast-paced environment, handling pressure and deadlines effectively. Strong verbal and written communication skills. Strong work ethic and adaptability to change. Ability to travel for training and team meetings (up to 10%). If you feel this could be the right fit for you, please do not hesitate to get in touch with ***************************.
    $34k-56k yearly est. 29d ago
  • Client Services Associate

    North Bridge Staffing Group

    Customer Service Representative Job 13 miles from Riverdale

    Responsibilities The ideal candidate will collaborate closely with Client Advisors to provide wealth management services to ultra-high-net-worth families. Key responsibilities include: Organizing and preparing materials for client meetings held 2-4 times annually. Attending client meetings in the Chicago area (and potentially out of town), documenting follow-up notes, and tracking action items. Ensuring timely execution of client-agreed action items, particularly by coordinating with clients to complete investment documentation. Reviewing quarterly client reports and participating in review calls with clients. Assisting in the development and implementation of tailored asset allocation and wealth transfer strategies. Coordinating with external tax, legal, and financial professionals to support tax planning, estate planning, and philanthropic initiatives. Assisting in the creation of new business development presentations. Contributing to internal firm initiatives as needed. Qualifications The successful candidate should demonstrate: A strong commitment to delivering exceptional client service in a fast-paced, team-oriented environment. Attention to detail, accuracy, and thorough execution of responsibilities. Strong analytical skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office, especially Excel. Familiarity with various investment asset classes and fundamental investment concepts, including alternative investments. Eligibility to live and work in the U.S. Experience Level Candidates should have: A bachelor's degree. At least three years of experience in financial planning, family office services, tax, or investment management for high-net-worth families. CPA, CFP, or MBA credentials (preferred but not required). Benefits Medical, Dental & Vision (HSA, FSA options) Employer-paid life insurance, short-term disability, and parental leave (12 weeks) Optional coverage for life insurance, long-term disability, and dependent life insurance 401(k) retirement plan Flexible work schedules 15 vacation days, 5 sick days, and 1 floating holiday Education reimbursement programs Physical Requirements Ability to remain seated for extended periods while reading or typing at a computer. Ability to move around an office environment throughout the workday. Availability to work in-person in downtown Chicago. Willingness to travel to client locations as needed. Strong verbal communication skills for interactions with employees, clients, and vendors. Ability to process transactions on a computer and maintain attention to detail for prolonged periods.
    $48k-81k yearly est. 31d ago
  • Inside Sales Representative

    Total Quality Logistics 4.0company rating

    Customer Service Representative Job 25 miles from Riverdale

    About the role:TQL is seeking motivated, high performing individuals to join our award-winning team. This is more than just a sales position; you'll establish relationships and leverage your negotiation skills to secure deals for freight transportation while managing customer shipments from pickup to delivery. No prior experience is necessary; our best in-class paid freight broker training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. Top applicants will thrive in a fast-paced environment, have a strong work ethic and a drive to succeed. This is a great opportunity to build a successful career with an industry leader that offers an unmatched company culture, comprehensive benefits and significant opportunities for advancement. What's in it for you:$45,000 base salary with uncapped commission Average Year 2-3 earnings: $57,700 - $83,200Want to know what the top 20% earn? Ask your recruiter Health, dental and vision coverage with plan options 401(k) with company match Outstanding career growth potential with a structured leadership track Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Large Employers (2022) What you'll do:Spend 26 weeks partnered with a successful freight broker to learn the business inside and out Make calls and establish relationships to build your client base Close new and existing customers Negotiate prices with customers and carriers Manage daily shipments and resolve issues to ensure timely pickup and delivery Provide proactive and honest communication, internally and externally What you need:Availability to work full-time, 100% in-office Determination to outwork anyone Strong negotiation skills with the professionalism to handle conflict Entrepreneurial mindset with a passion for exceptional customer service College degree preferred Military veterans encouraged to apply Where you'll be: 700 Butterfield Road, Suite 250, Lombard, IL 60148
    $57.7k-83.2k yearly 19d ago
  • Inside Sales Representative

    Mauser Packaging Solutions

    Customer Service Representative Job 20 miles from Riverdale

    We are looking for talented and competitive Inside Sales Representatives who thrives in a quick-paced and high-energy work environment. The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives through hunter and farmer sales activities. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects, and closing sales. Basic Function: Actively seeks to increase sales volume servicing existing accounts; growing sales at existing accounts and identifying new accounts in a highly competitive environment servicing the industrial and commercial industries' rigid packaging needs. Responsibilities: Proactively manages inside sales customer base Understands customer's business and creates plans, pricing and strategies to fill the marketplace Consults and adds value as a resource to the customer, being proactive as a valued partner Has understanding of competitor's products, processes and capabilities Fields new business inquiries, determines the opportunities and handles accordingly Team player who can help the sales organization achieve overall results Requirements: Proven ability to develop and implement sales strategies 2+ years' experience in sales or related background A working understanding and ability to use consultative-selling skills A working understanding of financial and business plans Strong verbal, written and active listening communication skills Ability to develop strong relationships with customers based on their needs Strategic thought processes and problem-solving skills Ability to develop strong negotiating skills Thorough follow-up and record-keeping skills Associates or Bachelors' Degree preferred but not required Benefits: Competitive base salary with an attractive commission structure. Comprehensive training and professional development programs. Health, dental, and retirement benefits. Opportunities for career advancement. A supportive and friendly work environment.
    $34k-56k yearly est. 18d ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in Riverdale, IL?

The average customer service representative in Riverdale, IL earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In Riverdale, IL

$33,000

What are the biggest employers of Customer Service Representatives in Riverdale, IL?

The biggest employers of Customer Service Representatives in Riverdale, IL are:
  1. Domino's Pizza
  2. U-Haul
  3. Domino's Franchise
  4. Family Dollar
  5. Community Choice Financial
  6. Atkore International
  7. Circle K
  8. PLS
  9. Dollar Tree
  10. Boyd Group Services
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