Customer Service Representative Jobs in Palatka, FL

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  • Customer Service Community Gate Concierge

    Safetouch Security

    Customer Service Representative Job 47 miles from Palatka

    SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation. Job Summary: The Community Gate Concierge is the first point of contact for residents, visitors, and vendors entering the communities we service, handling incoming calls related to gate access, assisting residents and visitors with gate entry procedures, and ensuring smooth and seamless interactions. The ideal candidate will have excellent communication skills, a strong customer service background, and the ability to handle various administrative tasks efficiently. Duties and Responsibilities: Greet residents, guests, and vendors warmly and professionally as they enter the community. Verify and manage access permissions for residents, visitors, and service personnel. Maintain accurate records of all entries and exits. Provide clear and concise instructions to callers regarding entry procedures and community guidelines. Answer phone calls and respond to inquiries or direct them to the appropriate department. When applicable, coordinate with on-site security personnel to ensure efficient gate operations. Address and resolve resident complaints and concerns with professionalism and empathy. Follow established protocols for the entry of all visitors, guests, emergency vehicles, delivery drivers, and school buses. Monitor and report any suspicious activities or security concerns to the appropriate member(s) of leadership. As needed, perform administrative tasks such as data entry, updating records, and generating reports. Maintain knowledge of community requirements, number of gates monitored, and community preferences to provide accurate information to callers. Participate in ongoing training and professional development programs. Other duties as business needs require. Requirements: High school diploma or equivalent. Minimum of 2 years of proven experience in a call center, customer service, or similar role preferred. Work weekends and holidays when scheduled. Proficiency in Microsoft Office Suite; learn in-house software and other applications. Strong professionalism, communication, and interpersonal skills. Effective organizational and multitasking abilities. Remain calm and professional under pressure. Familiarity with security procedures and surveillance systems is preferred. Pass drug screening and background requirements. Bilingual is a plus. Physical Requirements: Remain stationary at a desk, standing, and moving from place to place for prolonged periods. Occasionally move light objects. Observe details at close range. Take notes, operate technology, and present information. Read documents and presentations using electronic devices and hard copy materials while interacting with others. Exchange accurate information in person, over the phone, in writing, and electronically. Communicate clearly and articulately during interpersonal interactions so others will understand. Work Location: Onsite at Jacksonville headquarters Job Type: Full-time, non-exempt Work Hours/Availability: Regular hours: 3:00 11 pm. Must be able to work weekends and some holidays, but will have two consecutive days off. The first two weeks of training will be from 9 am until 4 pm, Monday through Friday. Class start date: Monday, 4/21/25. Pay rate: $17/hour plus incentives Benefits: Competitive pay Comprehensive benefits package (medical, dental, vision) 401(k) and match Paid time off and holidays Opportunities for professional development and career growth SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation details: 17-17 Yearly Salary PIead8039f610a-29***********9
    $17 hourly 3d ago
  • Inside Sales Representative

    Farco Plastics 3.5company rating

    Customer Service Representative Job 47 miles from Palatka

    The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Farco Plastics will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers. What you'll do: • Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service • Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction • Provide information regarding our products and services to inquiring customers • Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs • Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency • Work in concert with the outside sales force to proactively increase market share • Assist with inventory management based on customer needs • Perform other duties as assigned We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need: • Strong business writing and verbal communication skills • Positive and enthusiastic attitude with an eagerness to learn and grow • Ability to work in an active, team-selling environment where priorities are continually changing • Exceptional interpersonal and negotiation skills • Excellent computer skills • High level of honesty and integrity • High School Diploma or GED required • (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience • (Preferred) Plastics/industrial distribution experience • (Preferred) 1 year or more of commercial experience How does Plastics Farco Plastics support you? Benefits: We offer a competitive base salary, Profit Sharing, dental, medical, and life insurance, 401k with matching benefits, tuition reimbursement, paid maternity and paternity leave, opportunity for growth, and more.
    $45k-80k yearly est. 18d ago
  • Inside Sales Representative

    Blue Fusion Media LLC

    Customer Service Representative Job 47 miles from Palatka

    The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making 50-100 calls per day, working with partners, generating interest, qualifying prospects, and closing sales. But the beauty of the calls is, they are already paying and existing customers. Experience helping construct and alter the outbound script is helpful. Responsibilities Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Prospect call preparation including company background research and other pertinent lead information Identify customer's buying trends and provide reports to management Enter, update, and maintain CRM information on leads, prospects, and opportunities Other duties assigned as needed for the business Qualifications Bachelor's degree or equivalent experience in Sales At least 1 - 3 years' of sales experience Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work Goal for the role is 5k-7k/mo to start (between hourly, commissions and bonuses).
    $35k-57k yearly est. 17d ago
  • Inside Sales Representative

    DSI Groups 4.0company rating

    Customer Service Representative Job 47 miles from Palatka

    Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities
    $35k-52k yearly est. 5d ago
  • Technical Service Representative

    Watsco 4.4company rating

    Customer Service Representative Job 47 miles from Palatka

    Hiring for the following location(s): 2899 Powers Avenue, #2, Jacksonville, Florida 32207 Here is what you will be doing as part of the team: Business Title: Technical Support RepresentativeObjectiveEmployees in this role provide technical support, technical training and sales support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling special warranty situations for the HVAC equipment lines distributed by Gemaire. They communicate clearly with a positive attitude to encourage best practices and highest customer satisfaction. About Us Looking for a cool job? Join the HVAC industry leader! Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service. As a member of the Gemaire team you will enjoy: Exciting opportunities with a company that is growing Great work hours! Standard business hours are Monday-Friday with occasional Saturdays Competitive pay Paid time off Tuition assistance Medical, dental, and vision insurance Life insurance coverage 401(k) Plan Employee Stock Purchase Plan Short Term/Long Term Disability Health Savings Account with employer contribution Employee Referral Program Employee Purchase Program Don't Leave Your Future Up in the AirApply for a COOL Job Today! Job Requirements Duties and Responsibilities:• Provide remote technical support regarding product installation and service issues via telephone, fax, email and other electronic communication methods.• Provide on-site technical support regarding product installation and service issues through personal direct interaction.• Encourage development of Gemaire customers by explaining the correct product installation methods, product service and diagnostic methods, and overall best practices.• Assist in scheduling, promoting and finalizing of technical training classes.• Teach technical training classes produced by Gemaire and the various equipment manufacturers as directed by the class syllabus and manufacturer guidelines.• Provide support to the Gemaire sales group objectives by working with local and regional sales representatives. This can include activities such as joint calls to key customers and speaking or presenting on various topics at trade shows or open house events.• Act as a first point of contact or liaison between Gemaire customers and HVAC equipment factory representatives. Especially when dealing with special warranty issues, manufacturer program support or end user (consumer) support cases.• Assist in equipment manufacturer product quality escape resolution and program administration for the HVAC equipment lines distributed by Gemaire.• Conduct investigations related to insurance or warranty claims with direct supervision from the Technical Support and Training Manager and the appropriate equipment manufacturer representatives. May be required to assist in providing litigation support (expert witness).• Submit regular activity and expense reports. Maintain accurate records and prepare detailed reports on manufacturer equipment issues, field service visits and training class attendance.• Perform other duties as required to meet the overall goals and objectives of Gemaire.In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications:• HVAC technical service skills typical of minimum 5 years direct industry experience• Excellent verbal and written communication skills• Computer literate, proficient with Microsoft office suite.• Prior instructor/training experience• Valid motor vehicle driver license and reliable transportation (must have clean driving record for at least the last 3 years, including no suspensions, restricted licenses, or DUI's and no more than 1 moving violation within any 1 year period).Preferred Qualifications:• NATE service certifications preferred Education/Experience: 5 Years HVAC technical service skills typical of minimum 5 years direct industry experience: Work Schedule: Some overnight travel required. Physical DemandsDemand FrequencySedentary - Lifting 0-10 pounds OccasionalLight Lifting - 10-20 pounds NeverModerate Lifting - 20 to 50 pounds NeverHeavy Lifting - 50 to 100 pounds NeverPulling/Pushing, Carrying NeverReaching or working above shoulder NeverWalking OccasionalStanding OccasionalSitting ConstantStooping NeverKneeling NeverRepeated Bending NeverClimbing NeverDesk Work/Computer use/Telephone use ConstantOperating a motor vehicle OccasionalOperating a commercial vehicle NeverOperating warehouse equipment, forklift, baseloid lift etc NeverOther - Talk, Drive, visit customers etc. Constant EEO Statement:Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Status Full-Time
    $31k-38k yearly est. 16d ago
  • Customer Service Agent (Real Estate)

    Berkshire Hathaway Homeservices Florida Network Realty-Fl 4.7company rating

    Customer Service Representative Job 27 miles from Palatka

    A Customer Service Agent is a real estate agent who helps clients with their property purchasing and selling needs. As a Customer Service Agent, you will help clients get their home ready for sale and will advise them as they receive offers and will advocate for them during negotiations. This position is geared towards agents who have stellar customer service skills, are able to communicate well and are able to multitask with a vast client and real estate portfolio. Job Responsibilities * Follow up with clients on a regular basis before during and after their home purchase or sale * Make appointments to take clients on home showings * Help clients choose a price for their home that is competitive with the local market * Keep informed on new home listings and sales * Provide outstanding customer service to all clients in your portfolio * Advertise your Customer Service Agent skills to the local community * Network with other Customer Service Agents when advocating for your clients About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general
    $19k-28k yearly est. 60d+ ago
  • Bilingual Customer Retention Rep.

    Parks Motor Sales 3.6company rating

    Customer Service Representative Job 49 miles from Palatka

    About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver’s license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer’s needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $44k-56k yearly est. 27d ago
  • CSR Service/Lot Attendant - Audi Jacksonville

    Hanania Automotive Group 4.2company rating

    Customer Service Representative Job 47 miles from Palatka

    Job Details Audi Jacksonville - Jacksonville, FLDescription The CSR Service (Driver) assists the Service department of the business, ensuring optimum on-site vehicle placement and presentation of interiors and exteriors of vehicles. They also assist with transportation of service vehicles by driving to customers' homes or workplace to retrieve customer vehicle and leave them a loaner vehicle. Supervisory Responsibilities: None Duties & Responsibilities: Keeps the lot neat and orderly, moves cars as directed by the general manager and in accordance with dealership display standards. Inspects vehicles for cleanliness, damage, and compliance with standards or regulations. Drive offsite to retrieve customer vehicles and deliver loaner vehicles. Get required signatures and complete walk around inspection for damage to customer vehicles. Return customer vehicles and complete walk around inspection for damage to returned loaner vehicles. Utilize various cleaning tools and supplies to preserve and protect vehicles. Qualifications Required Skills & Abilities: Friendly and outgoing. Good judgment and safe driving skills. Experience in buffing, waxing, clay bar, and vehicle care. Commitment to continuous improvement. Experience maintaining high customer satisfaction. Creative problem-solver with strong attention to detail. Self-motivated and easily takes direction from management. Strong communication skills and work ethic. Comfortable working outside. Must be able to pass pre-employment screen (background & hair follicle drug test) Education & Experience: High school diploma or equivalent. One (1) to two (2) years of relevant experience preferred, but not required. Valid Driver's License and clean driving record. Physical Requirements: Prolonged periods of sitting while driving. Must be able to lift up to 15 pounds. Must be able to stand, bend, and reach. An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $27k-32k yearly est. 29d ago
  • Call Center Representative

    West Shore Home 4.4company rating

    Customer Service Representative Job 44 miles from Palatka

    Inside Sales Representative Our Inside Sales Team plays a critical role in West Shore Home's mission of Bringing Happiness to Every Home! As the first point of contact for our customers, you will initiate their journey by scheduling project consultations with our In-Home Sales Team. What's in it for you? Enjoy unlimited monthly bonus potential, world-class training and development, and the chance to kickstart your career with an industry leading home improvement company! Need to Know: Schedule: * Sundays 9:00am-5:30pm, Monday - Thursday 10:00am - 6:30 pm OR * Tuesday - Friday 11:30am - 8:00pm, Saturdays 8:00am - 4:30pm Location: Ocala, FL (On-Site) Pay: Starting at $18.75 - $19.75 per hour, with uncapped earning potential! Benefits: PTO and UPTO, 401k plan with a company match, Multiple insurance benefit options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability) We want to help you succeed in your career! West Shore Home offers numerous management training courses open to all employees to further your goals. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so. #corpisshp
    $18.8-19.8 hourly 5d ago
  • Customer Service Representative

    Tower Hill Insurance Group 4.7company rating

    Customer Service Representative Job 41 miles from Palatka

    Full-time Description is on-site in Gainesville, FL. EXPERIENCE Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus. LICENSES Valid Driver's License required. Florida 4-40 Customer Service License preferred. SUMMARY Tower Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Customer Service Representative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES · Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail. · Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed. · Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months. · Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts. · Discuss detailed information of endorsement changes made to the policy. · Provide detailed breakdown of Tower Hill Insurance Exchange. · Document summary of each customer contact via our system applications. · Rely on instructions and pre-established guidelines to perform the functions of the job. · Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction. · Strive for first-call resolution, including providing options and alternatives to best assist the customer. · Maintain full knowledge of department FAQs documents. · Work extended hours to meet Call Center demands and during catastrophes events as needed. · Prepare faxes, emails, receipts, and other correspondence as requested. · Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude. · Assist leadership with special projects and other assigned tasks. ADDITIONAL DUTIES This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION High School Diploma or GED required. EXPERIENCE Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus. CERTIFICATIONS Professional Insurance Designations preferred. LICENSES Valid Driver's License required. Florida 4-40 Customer Service License preferred. BENEFITS Medical Dental Vision Life & Accidental Death and Dismemberment (AD&D), and Disability Insurance 401 (k) Health Savings Account Accident and Cancer insurance plan We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com) *Tower Hill Insurance currently operates in these states CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, SC, TN, TX, UT, VA, WV. Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* or call ************** and let us know the nature of your request and your contact information. All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.
    $32k-38k yearly est. 34d ago
  • Customer Service Representative

    Stoner's Pizza Joint

    Customer Service Representative Job In Palatka, FL

    We are looking for a CSR to join our staff & serve America's Best Pizzas! As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant. Job Responsibilities include but are not limited to: Greet and welcome customers to the restaurant Take orders, process payments, & customer phone calls Resolve customers' concerns and answer customers' questions to your best ability Maintain a positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise Receiving in-the-moment coaching & hands-on training Assisting management with in-store tasks & other daily store duties Prepare customer orders & help with kitchen prep activities Bag, box, wrap, & distribute orders Cleaning, maintaining, & stocking the showroom & kitchen Complying with the rules and regulations of the company
    $24k-32k yearly est. 60d+ ago
  • Customer Service Rep(05156) - 1602 Reid St

    Domino's Franchise

    Customer Service Representative Job In Palatka, FL

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $24k-32k yearly est. 20d ago
  • BDC Representative

    Beck Automotive Group

    Customer Service Representative Job In Palatka, FL

    BDC Representative - Automotive Experience Highly Preferred Beck Automotive Group Job Introduction: The Beck Automotive Group owns 5 dealerships; it is growing and looking for career-minded professionals who want to grow with our 400-employee organization. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. At Beck, we are searching for a talented BDC Representative that can assist our growth in our automotive enterprises. About Us: Beck Automotive Group is a dynamic and rapidly expanding automotive dealership group with a strong commitment to excellence and community engagement. Job Description: As a BDC Representative at Beck Automotive, you will act as a liaison between the dealership's service department and our customers, ensuring a smooth and efficient process. This department is responsible for handling customer inquiries, scheduling service appointments, and providing exceptional customer service. The role requires strong communication skills, attention to detail, and a customer focused approach to improve service retention and enhance the overall customer experience. Key Responsibilities: Customer Service Answer a high volume of incoming calls while providing excellent customer service. Maintain and update customer information in the CRM system. Address all customer inquiries and concerns regarding service and parts. Follow up with customers after service visits to ensure satisfaction and gather feedback. Maintain a professional and courteous demeanor in all customer interactions. Appointment Scheduling Schedule service appointments and follow up with customers to confirm or reschedule. Manage appointment calendars and ensure efficient scheduling. Follow up with 'no show' to re-engage and reschedule appointments. Lead Generation and Relationship Building Identify service leads through outbound calls and other communication channels. Build rapport with customers to foster loyalty and repeat business. Implement personalized contact strategies to enhance customer experience. Proactively contact customers to schedule regular and recall maintenance and preventative services. Qualifications: Strong customer service and communication skills. Ability to handle high volume of calls and other communication efficiently. Ability to work independently and/or as part of a team in a fast-paced environment. Strong organizational, relationship-building, and time management skills. Ability to multitask and prioritize customer needs. Knowledge of the automotive industry and vehicle maintenance is preferred. Previous experience in customer service, sales, or telemarketing is highly preferred. Requirements: Ability to provide and exhibit great customer service skills High School Diploma, GED or equivalent Maintain professional business attire and appearance Self-starter and ability to be a great team player Valid in-state driver's license and automobile insurance Resume must be uploaded, and application questionnaire must be completed for immediate consideration. Must be able to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing including background checks, MVR, and drug screening. Company Benefits: Competitive Pay Plan: We recognize and reward your contributions. Low-Cost Health Insurance: Starting as low as $74.89 pp, Free Teladoc & Nurse Concierge Quality Dental & Vision Insurance: Comprehensive coverage for your well-being. Amazing Scholarship Program: 100% paid college tuition for you, your spouse, or children. Company Paid Life Insurance: $25,000 benefit for your peace of mind. Daycare Assistance: We provide 50% of daycare premium costs. Work-Life Balance: We're closed every Sunday, allowing you to recharge. Retirement 401(k) Plan: Plan for your future. Company Provided Training: We invest in your professional development. Paid Vacation: Take time off to relax and rejuvenate. 6 Paid Holidays: Celebrate special moments with your loved ones. Employee Purchase Discounts: Enjoy special pricing on our vehicles, parts, and service. Drug-Free Workplace: We prioritize safety and well-being. Terms We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-41k yearly est. 9d ago
  • Customer Service Representative

    I-Tech Resources 3.7company rating

    Customer Service Representative Job 47 miles from Palatka

    Temp CSR position responsible to handle inbound calls, email and fax inquiries about construction material. Additional duties include data entry, filing and other administrative duties.
    $25k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Handyman Connection 4.5company rating

    Customer Service Representative Job 47 miles from Palatka

    Benefits: Competitive salary Opportunity for advancement Training & development What You Will Receive Earn competitive pay depending on your skills, experience and availability Work during traditional business hours Professional small office with a friendly touch Excellent training and support Business casual attire atmosphere Responsibilities Dedication to excellent customer service Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Experience handling projects to completion Ability to multi-task in a high stress environment Qualifications Strong telephone and written communication skills. Outgoing personality; enjoys working with people Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc. (1+) years experience working in a Call Center or Customer Service Role preferred Knowledge of home repair and light remodeling a plus Handyman Connection of Jacksonville Beach is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Jacksonville Beach to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Jacksonville Beach Compensation: $18.00 - $20.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $18-20 hourly 60d+ ago
  • Representative, Consumer Services

    Nascar 4.6company rating

    Customer Service Representative Job 49 miles from Palatka

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! The NASCAR Consumer Services Center, located in Daytona Beach, FL, is seeking a Consumer Services Representative with previous call center experience for a full-time shift opening. Essential Duties & Responsibilities Answering inbound calls from customers seeking to purchase advanced race tickets as well as general and/or account inquiries Responsible for product upselling including packages and hospitality options Staying up to date on relevant information across all NASCAR properties Accurately process payments via credit cards Professionally handle fan/customer inquiries Make outbound sales calls as needed Assist Internet Customers with account inquiries and online purchases Outbound calls responding to post race surveys Other duties as assigned Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous call center experience preferred Knowledge of Ticketmaster ticketing system preferred Strong customer service skills Solid data entry and proficient computer skills Must work well in a fast-paced, ever changing environment Ability to work flexible hours - evening, weekends and holidays required Punctual and reliable attendance Problem solving, organizational and multitasking skills Working knowledge of the internet Excellent telephone and communication skills Apply Now! Learn more about this role and our team by applying at *************************** for consideration. NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
    $24k-30k yearly est. 10d ago
  • Call Center Representative

    Angel Kids Pa

    Customer Service Representative Job 47 miles from Palatka

    Angel Kids Pediatrics seeks a Call Center Representative to handle inbound and outbound patient interaction calls. Appropriately answer patient enquiries and schedule appointments while ensuring the best patient experience. Scheduling patient appointments and collecting demographic information with close attention to details. Ensure first call resolution through problem solving and effective call handling. Demonstrating a pleasant, helpful and comforting attitude while answering patients' enquiries. Requirements; At least 2 years of experience working in a customer service capacity in a medical setting. Excellent customer service and communication skills. Ability to work varying shifts. A team player with a positive attitude. Problem- solver with excellent attention to details.
    $24k-32k yearly est. 60d+ ago
  • Call Center Representative

    Eyesouth Partners

    Customer Service Representative Job 47 miles from Palatka

    At Atlantic Eye Institute, our mission is to help our patients live their vision through exceptional, compassionate and honest eye care for every stage of life. And treat them like members of our family-because they are. Living Our Vision: They say seeing is believing. But we say it's much more than that. Seeing is how the story of our life is told. A journey that unfolds through your very own eyes. A journey we're on together, every step of the way-from a child's first eye exam, to their first pair of glasses and contacts, to LASIK, and even cataracts, we help you see the world better at every stage in your life. Any age, any problem, any time, we will be there. That's because at Atlantic Eye Institute we believe in the power of seeing things clearly. Every vivid color. Every precise movement. Every memory. And so, our team remains committed to you, from the most advanced technology and personalized care to being available 24/7 and always doing the right thing. This is our vision for you: A world where seeing isn't just believing; seeing clearly is living fully. That's why at Atlantic Eye Institute, we not only help improve your vision-we help you Live Your Vision. We invite you to join our team! Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally. You will serve as the first point of contact for patients, referring doctor offices and pharmacies, assisting them with inquiries, appointments, medical information, and providing outstanding customer service. Responsibilities Answer incoming calls from patients and address their inquiries, concerns, and requests in a courteous and empathetic manner. Schedule, reschedule, and confirm appointments for patients across various ophthalmology sub-specialties. Verify patient information and obtain necessary medical information to create a comprehensive medical advisory. Update electronic health records (EHR) accurately and efficiently. Provide accurate and detailed information about healthcare services, procedures, and insurance coverage to patients. Advances medical knowledge to understand various diagnosis for efficient triaging and scheduling requirements. Handle patient complaints, issues, and concerns professionally, aiming to resolve them to the patient's satisfaction. Collaborate with external medical professionals such as referring Doctor offices and other internal departments to ensure seamless patient care coordination. Maintain cohesive physician schedules for affiliated practices and locations. Document call interactions and relevant patient information accurately in the call center software system. Adhere to strict confidentiality standards and maintain patient privacy in accordance with HIPAA regulations. Participate in ongoing training to stay updated on medical procedures, policies, and call center software. Strive to achieve and exceed call center performance metrics, including call quality, first-call resolution, and patient satisfaction scores. Handle high call volumes and manage multiple tasks simultaneously while maintaining a positive attitude. Accurately and efficiently process and transfer calls as needed using a multi-line phone system Qualifications High school diploma or equivalent; associate's degree or certification in healthcare administration is a plus. Previous experience in a call center, customer service, or healthcare setting is advantageous. Previous ophthalmology experience a plus. Strong communication skills, both verbal and written, with the ability to communicate complex medical information clearly. Empathy, compassion, and a customer-focused mindset when dealing with patients. Familiarity with medical terminology, healthcare procedures, and insurance concepts. Proficiency in using call center software, databases, and electronic health records (EHR) systems. Excellent multitasking skills and the ability to work under pressure. Strong problem-solving abilities to address patient inquiries effectively. Ability to maintain professionalism and composure during stressful situations. Understanding of HIPAA regulations and patient confidentiality. Positive attitude, adaptability, and a willingness to learn and grow in a dynamic healthcare environment. Company Benefits We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for FREE: Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $24k-32k yearly est. 60d+ ago
  • Call Center Service Representative II

    First Florida 2.7company rating

    Customer Service Representative Job 47 miles from Palatka

    Call Center Service Representative II - Jacksonville, FL Do you want to be part of a dynamic institution that is one of the fastest growing credit unions in the country? Become a part of the First Florida Credit Union team where our employees create a culture that enables our organization to be among one of the 100 Best Companies to Work For in Florida as designated by Florida Trend magazine for over a decade. In 2016 we won the Best Places to Work in Jacksonville award from the Jacksonville Journal. Our employees are the critical element in fulfilling the First Florida Credit Union mission of being a thriving credit union creating value for members by deepening relationships with current members and engaging with potential members. Also, First Florida Credit Union recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. Role: Assist members and potential members with their phone requests; explain services, respond to problems, and direct phone calls to the appropriate area. Assist members and potential members with their telephone requests; answer questions about products and services and resolve problems that are within their authority to resolve; refer problems that are beyond their authority to their supervisor, along with their recommendations. Identify cross-sell opportunities and offer products and services to members. Maintain member account information on computer system and make sure that appropriate records are maintained and required reports are prepared. Assist other Departments as needed. Experience and skills required: One year to three years of similar or related experience. Excellent communication skills as well as the ability to analyze member/customer needs. Must possess a friendly and professional demeanor. Education: High School Diploma or Equivalent
    $24k-31k yearly est. 5d ago
  • Call Center Representative -Spanish Speaking/Bilingual preferred

    Angel Kids Pa

    Customer Service Representative Job 47 miles from Palatka

    Angel Kids Pediatrics seeks a Call Center Representative- Spanish Speaking/Bilingual preferred (to handle inbound and outbound patient interaction calls. Appropriately answer patient enquiries and schedule appointments while ensuring the best patient experience. Scheduling patient appointments and collecting demographic information with close attention to details. Ensure first call resolution through problem solving and effective call handling. Demonstrating a pleasant, helpful and comforting attitude while answering patients' enquiries. Requirements; At least 2 years of experience working in a customer service capacity in a medical setting. Excellent customer service and communication skills. Ability to work varying shifts. A team player with a positive attitude. Problem- solver with excellent attention to detail. Bilingual preferred - Spanish and English Languages
    $24k-32k yearly est. 60d+ ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in Palatka, FL?

The average customer service representative in Palatka, FL earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In Palatka, FL

$28,000

What are the biggest employers of Customer Service Representatives in Palatka, FL?

The biggest employers of Customer Service Representatives in Palatka, FL are:
  1. Greif
  2. Circle K
  3. Domino's Pizza
  4. Domino's Franchise
  5. Stoner's Pizza Joint
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