Client Service Associate
Customer Service Representative Job 30 miles from Miami
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Proficient in Spanish and English
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Inbound Sales Representative
Customer Service Representative Job 16 miles from Miami
Inbound Sales Agent
Terms: Full-time
Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $400-$1000 more each week, that's up to $42/hr!
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs.
Responsibilities
Engage with potential customers, transforming every call into a meaningful sales opportunity.
Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs.
Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement.
Qualifications
High school diploma or GED
1-2 years previous sales or phone sales experience
Preferred experience in industries such as insurance, real estate, or other commission-based sales environments.
Strong computer navigational skills
Solid business and sales knowledge.
Conversational, patient, and confident, with a positive attitude.
Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale.
Work Environment
Regular work performed in a climate-controlled, call-center environment.
Ongoing usage of phone and computer systems
Physical Demands
Constant sedentary work
Benefits
Health, dental, and vision coverage/HSA
PTO
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Next Steps
Place an application
Complete your online assessment
Our team will review your application
If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Customer Service Fundamentals Career Training Opportunity
Customer Service Representative Job In Miami, FL
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area.
Are you eligible?
You can apply to Year Up United if you are:
- 18-29 years old
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Miami, FL-33134
Customer Support Representative
Customer Service Representative Job 12 miles from Miami
About Us:
The Pharmacy Hub works with pharmaceuticals brands, manufacturers, health brands, telemedicine companies, and healthcare companies to deliver their products directly to their patients. The Pharmacy Hub has the ability to deliver products such as; pharmaceuticals, medical devices, or other health care products directly to consumers.
Job Summary
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction by handling inquiries related to orders, addressing issues, and providing timely follow-ups. You will be the primary point of contact for our customers, assisting them through various channels, including ticketing systems and phone calls.
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
Our Customer-first mindset allows us to develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs.
Innovation for intervention in care, as we develop advanced compounding solutions and products to better support patient health outcomes.
Continuous improvement in our processes and offerings, supported by intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
The Customer Support Specialist will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.
Essential Functions and Responsibilities
Ticket Management:
Respond to customer inquiries and issues submitted through our ticketing system promptly and professionally. Prioritize and manage a high volume of tickets to ensure timely resolution.
Phone Support:
Answer incoming customer calls, providing assistance with order-related questions and concerns. Effectively communicate product information, policies, and procedures to customers.
Order Follow-Up
: Track and follow up on customer orders to ensure timely delivery and address any delays or issues. Provide customers with updates on their order status and resolve any discrepancies.
Customer Interaction:
Build and maintain positive relationships with customers through exceptional service. Document customer interactions and feedback to improve service quality.
Team Collaboration:
Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience.
Qualifications
Fluent in English; bilingual proficiency in Spanish preferred but NOT required
Flexible work schedule, including weekends and ability to work evening shifts (3:00 pm to 10:00 pm)
Strong numerical aptitude for accurate charging and billing processes
Clinical background or experience in a healthcare setting preferred but not required
Proven ability to multitask effectively
Proficiency in Microsoft Excel and email communication
Additional Skills and Competencies
Familiarity with pharmacy software systems
Customer service experience, particularly in a healthcare or pharmacy setting
Excellent interpersonal and communication skills
Work Environment
Office environment
Cognitive and Physical Demands
Requires prolonged sitting and telephone usage
Requires the use of office equipment such as computer terminals, telephones or copiers
Requires normal vision range
Ability to read, hear, speak, keyboard, reason and problem solve
Schedule
5 days per week fully onsite in Miami Gardens office
This schedule requires flexibility to accommodate pharmacy operations and meet patient demands.
Client Associate
Customer Service Representative Job 8 miles from Miami
Ascendo is thrilled to present this exciting opportunity in the wealth management industry!
Are you ready to take your career to the next level? This fast-growing financial services firm is searching for a highly motivated and detail-oriented professional to provide top-tier administrative and client support to multiple Financial Advisors. If you're looking for an engaging role in a dynamic, fast-paced environment where you can make a real impact, this could be the perfect fit for you!
Responsibilities:
Manage and organize high-volume email correspondence for two advisors, ensuring timely follow-ups and efficient communication.
Serve as a key point of contact for clients, assisting with inquiries and coordinating necessary documentation.
Oversee scheduling, including setting up meetings, calls, and appointments for financial professionals.
Prepare reports, process essential paperwork, and maintain accurate client records.
Support daily administrative functions to ensure seamless office operations.
Qualifications:
Prior experience in wealth management or financial services is strongly preferred.
Highly organized with the ability to manage multiple tasks efficiently.
Strong communication skills, both written and verbal.
Capable of handling confidential information with discretion.
Familiarity with Microsoft Office and CRM systems is a plus.
Bilingual in English and Spanish is a must!
Benefits:
Competitive compensation package
Career growth opportunities in a thriving industry
Collaborative and professional work environment
Hands-on experience working with financial experts
ALL RESUMES RECEIVED WILL REMAIN HIGHLY CONFIDENTIAL AND NOT RELEASED TO ANYONE WITHOUT YOUR CONSENT.
Customer Service Representative
Customer Service Representative Job In Miami, FL
We currently have two immediate openings for Customer Service Reps in Miami, FL (Bayfront Park). These positions are working for a company that is a third party insurance provider with contracts across the globe.
We are seeking professionals who are looking for full-time jobs working 40 hours per week. The biggest thing we need is reliability, consistency, customer service experience, and an eagerness to learn. Experience working in the medical or insurance field is highly preferred.
These roles will hire off of one virtual interview. Pay begins at $19/hr for the first 6 months and will increase after.
Job Overview: The role requires communication between medical providers and our client as well as members. The customer service rep is to coordinate treatment and provide authorizations/issue GOP's for members in Latin America, Europe, etc. Respond to inquiries pertaining to authorizations and documentation requirements.
Responsibilities and Duties:
Coordinate and determine approvals, eligibility and inform the medical providers as well as issue GOP's according to policy and client authorizations
Tracking and follow up of all cases in Latin America ensuring appropriate follow up with the medical providers
Provide guidance, support and advice to international members seeking medical treatments or procedures
Responds to routine phone inquiries and written correspondence related to authorizations and claims status
Screens and routes complex cases to the appropriate manager
Navigates multiple systems to obtain necessary data to issue GOP's
Verify payments and/or denials as well as treatment authorization status and inform the appropriate party accordingly
Able to be a part of a on-call/duties rotating schedule (after normal office hours and weekends)
Qualifications:
2+ years of experience in customer service, health insurance field is required
Bilingual in Spanish
High school diploma/GED required
Strong analytical, detail-oriented and accuracy skills are required
Desire to work in a small entrepreneurial environment
Ability to manage time effectively, set priorities, meet deadlines as well as adapt to change
Plusses:
Pay:
$19/hr starting pay
Customer Service Representative
Customer Service Representative Job In Miami, FL
Interamerican Bank is looking for a Customer Service Representative to provide exceptional service, assist customers with transactions, and promote banking products. As a Customer Service Representative, you will be responsible for processing customer transactions, maintaining accounts, and identifying financial solutions tailored to each client's needs. This role requires strong communication skills, attention to detail, and the ability to cross-sell banking products and services.
Job Requirements:
Minimum of 12 months of related experience or a combination of experience and training
Strong organizational skills and computer proficiency
Excellent communication and interpersonal skills with a team-player attitude
Ability to assess customer needs and recommend suitable banking products
Ability to prioritize tasks and meet deadlines
Bilingual (English & Spanish) required
Strong sales-oriented personality with a professional demeanor
Understanding of federal and state financial institution regulations (BSA/Compliance, Reg. E, Reg. CC, etc.)
Key Responsibilities:
Process customer transactions accurately and efficiently
Open and maintain personal and business accounts
Educate customers about banking products and services
Cross-sell financial products to meet sales goals
Ensure compliance with banking regulations and internal policies
Provide exceptional customer service and resolve inquiries
Assist with wire transfers and safe deposit box processing
Follow up with customers to build long-term relationships
Customer Service Representative
Customer Service Representative Job In Miami, FL
We are currently seeking a Customer Service Representative to join our team and provide exceptional service to our valued customers!
As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company. This is a great opportunity to showcase your excellent communication skills and problem-solving abilities while working in a fast-paced and rewarding environment.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner
Provide accurate information about our products, services, and policies
Assist customers with order placement, tracking, and returns
Resolve customer complaints and concerns effectively and efficiently
Document all customer interactions and maintain accurate records
Collaborate with internal teams to address customer needs and improve the overall customer experience
Identify opportunities to upsell or cross-sell additional products or services
Stay updated on product knowledge and industry trends to better serve customers
Qualifications
High school diploma or equivalent (college education preferred but not required).
Excellent verbal and written communication skills, with a friendly and professional phone presence.
Quick learner, able to adapt to new processes and procedures.
Basic computer skills and familiarity with customer service software (previous experience is a plus).
Strong interpersonal skills and a genuine desire to assist and engage with customers.
Join our team and become a trusted advocate for our customers! Apply now to become a Customer Service Representative and contribute to delivering outstanding customer service and satisfaction.
Customer Service Representative
Customer Service Representative Job In Miami, FL
Customer Experience Representative
We're looking for a detail-oriented and customer-focused Ecommerce Customer Experience Representative to manage online customer interactions and ensure seamless communication across all touchpoints. In this role, you'll handle customer inquiries, oversee social media engagement, process returns, and support overall ecommerce operations to deliver an exceptional brand experience.
This is a hands-on role for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about creating a positive, lasting impression on our community.
Key Responsibilities
Customer Support & Communication
Serve as the first point of contact for customer inquiries via email, chat, and social media.
Provide thoughtful, timely, and solution-oriented responses to ensure customer satisfaction.
Assist customers with order-related issues, including tracking, modifications, and concerns.
Monitor and respond to customer feedback, reviews, and messages across social platforms to maintain engagement and brand reputation.
Social Media & Community Interaction
Discuss with customers on Instagram, TikTok, and other social platforms, responding to DMs, comments, and questions.
Provide personalized recommendations and assist with product-related inquiries.
Flag trending customer concerns, feedback, or recurring issues to the team to improve processes.
Order Management & Returns Processing
Handle return and exchange requests, ensuring a smooth and efficient process.
Collaborate with the warehouse team to track shipments, resolve order issues, and prevent delays.
Update customers on their order status and provide proactive solutions when needed.
Operational Support & Process Improvement
Maintain accurate customer records and communication logs within Shopify and customer service platforms.
Identify common customer pain points and suggest improvements to enhance the overall shopping experience.
Support the ecommerce team with website updates, product availability checks, and general operational tasks as needed.
QualificationsEducation & Experience
Currently enrolled in or has completed some undergraduate coursework in Business, Communications, Marketing, or a related field.
1-3 years of experience in ecommerce customer service, fashion, beauty, or retail.
Familiarity with Shopify, Gorgias (or similar customer service platforms), and tech-savvy.
Skills & Competencies
Strong written and verbal communication skills with a warm, professional, and customer-first approach.
Ability to multitask and remain organized in a fast-paced environment.
Problem-solving mindset with the ability to troubleshoot and provide quick, effective solutions.
A team player who can collaborate across departments while maintaining strong attention to detail.
Goals of the Role
Provide outstanding, personalized customer service that enhances brand loyalty.
Maintain quick and effective response times across all customer communication channels.
Ensure a smooth return and exchange process, minimizing customer effort.
Actively engage with the community on social platforms to foster brand connection.
Perks
Collaborative, Supportive Work Environment
Monthly Company Events
Conveniently Located Office
Room For Growth Into Other Roles/Departments
Job Type: Full-time
Schedule: Monday to Friday
Work Location: In-person
Customer Service Representative
Customer Service Representative Job In Miami, FL
INTERNATIONAL FLIGHT CENTER, INC. is a full-service FBO located at Miami Executive Airport (KTMB), offering the highest level of customer service and aviation needs at competitive prices.
Role Description
This is a full-time on-site role for a Customer Service Representative at INTERNATIONAL FLIGHT CENTER, INC. The role involves providing exceptional customer service, handling customer support inquiries, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction, Customer Service, and Customer Experience
Excellent communication and interpersonal skills
Ability to handle stressful situations with a positive attitude
Previous experience in customer service roles
Knowledge of aviation or FBO operations is a plus
High school diploma or equivalent
Customer Service Representative
Customer Service Representative Job In Miami, FL
Global Distributors is a senior living equipment solution that provides innovative products to senior living facilities. Our goal is to offer the best equipment at a competitive price-point. Our founders are veteran senior living facility operators, and we pride ourselves on being at the forefront of innovation. We strive for excellence in all that we do.
Role Description
This is a full-time on-site role as a Customer Service Representative located in Miami, FL. The Customer Service Representative will be responsible for answering customer inquiries, providing support, addressing customer concerns, ensuring customer satisfaction and experience.
Key Responsibilities
Client Support: Manage inbound calls, emails, and chats from clients and manufacturers. Provide assistance with questions about products, orders, billing, and other inquiries.
Issue Resolution: Resolve client concerns professionally and efficiently by liaising with relevant departments, ensuring satisfactory and timely outcomes.
Documentation: Accurately document all client interactions in the CRM system, maintaining up-to-date records for quality assurance and process tracking.
Relationship Management: Build rapport with clients and manufacturers, fostering trust and delivering a positive customer experience.
Process Improvement: Identify recurring issues and provide feedback to management on potential improvements for enhancing the customer experience.
Qualifications
Experience in a customer service role
Excellent communication skills, both verbal and written
Ability to problem-solve and work in a team-oriented environment
Prioritization and multitasking skills
A willingness to learn and adapt to changes in procedures or policies
Knowledge of the senior living industry is a plus, but not required
A high school diploma or equivalent is required, and an associate's or bachelor's degree is preferred
Customer Service Representative (Membership experience)
Customer Service Representative Job 10 miles from Miami
As a Customer Service Associate, you will be the frontline representative, delivering exceptional service and personalized support to customers. Your role is essential in fostering positive customer relationships, addressing inquiries, and ensuring a seamless customer experience. You will handle various service channels-including phone, email, chat, and in-person interactions-while maintaining professionalism, empathy, and a solutions-oriented approach.
Key Responsibilities
Serve as the primary point of contact, providing professional and personalized support across multiple communication channels.
Engage with customers to understand their needs and offer tailored solutions that enhance their experience.
Assist with inquiries related to services, memberships, products, and account management.
Proactively identify customer concerns and provide appropriate recommendations, solutions, or escalations.
Effectively troubleshoot and resolve customer issues in a timely, empathetic, and professional manner.
Utilize CRM and other tools to accurately document customer interactions and track service resolutions.
Stay up to date with company offerings and policies to ensure accurate information is provided.
Contribute to a customer-first culture by meeting or exceeding performance metrics, including response time, resolution rates, and customer satisfaction scores.
Collaborate with internal teams to improve service processes and identify opportunities for enhancing the customer experience.
Participate in ongoing training and professional development to enhance skills and industry knowledge.
Requirements
High school diploma or equivalent (Associate or Bachelor's degree preferred).
3 - 5 years of customer service experience, preferably in a call center or support environment.
Strong verbal and written communication skills with a customer-centric approach.
Ability to multitask and efficiently handle high-volume interactions.
Proficiency in Microsoft Office Suite and CRM software.
Strong problem-solving and conflict-resolution abilities.
Ability to work independently and collaboratively in a hybrid or remote environment.
Preferred Qualifications
Experience in a customer-facing role within retail, e-commerce, or service industries.
Bilingual (Spanish or another language) is a plus.
Familiarity with ticketing systems and customer support tools.
ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
Banking Services Specialist
Customer Service Representative Job 6 miles from Miami
Only candidates with US Work Authorization will be considered.
Job Summary: Exercises technical expertise and knowledge of functions, policies and procedures while performing Letter of Credit transactions such as issuances, negotiations, and payments. In addition, same expertise and knowledge should be applied to transactions related to Documentary Collections.
Primary Responsibilities:
Carefully reads and follows instructions and/or documents to determine disposition of items, this includes issuance, payment, and negotiation. When necessary, coordinates with Account managers for proper processing of instructions.
Following procedures inputs information in the Letters of Credit/Documentary Collections system verifying that all information provided is accurate, complete, and follows the applicable regulations and the Uniform Customs and Practices for Documentary Credits (UCP 500) for Letters of credit and International Chamber of Commerce (I.C.C.) Publication No. 522 for Documentary Collections.
Follow up on instructions and documents provided by the Account Manager and keep files up to date.
Makes sure that the names of all buyers, beneficiaries, assignees of assignments of proceeds and transferees, as well as the names of all vessels, planes and transportation companies appearing in all letters of credit and documentary collections processed by the department must without exception, be scanned against the OFAC list and other lists according to the Bank Secrecy Act policies and procedures of the bank.
Knowledge of ACH Process.
Verifies that all work has been processed correctly.
Prepares and process check payments and fund transfer when necessary or requested.
Prepares and sends correspondence either via regular mail or courier.
May use SWIFT and/or e-mail to obtain and transmit information to customers, agencies and/or vendors.
Performs necessary research and investigations and/or assists supervisor in finding information to process work.
Keeps control of any new instructions or amendment received. Properly report discrepancies to the interest parties and act according to policies and procedures to correct any problem that may have arisen.
When necessary, do the corresponding traces and follow up according to procedures.
Reconcile and investigate any differences encountered in the reports and/or system.
Perform functions related to wire transfer transactions.
Validate and process payments, such as swifts, wire transfers and bank to bank requests.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily.
Education and Experience:
Two years of college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Speak, read, and write English and Spanish.
Ability to read and interpret documents such as regulations, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Other Skills and Abilities:
Computer literate with basic knowledge of standard word processing, spreadsheet, and database programs.
Equal Opportunity/Affirmative Action Employer, M/F/V/D
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Customer Service Specialist
Customer Service Representative Job 41 miles from Miami
TalentoHC has partnered with a reputable organization seeking a detail-oriented Customer Account Coordinator to support the Account Manager and Sales team. This role is essential in maintaining efficient order flow management by implementing effective procedures and policies that align with company objectives.
Key Responsibilities:
Order Processing: Ensure all orders are processed accurately and within each account's designated shipping window while adhering to vendor compliance guidelines.
Time Management: Organize workflow efficiently to meet shipping deadlines.
Cross-Department Collaboration: Work closely with internal teams to coordinate purchase order timelines, monitor inventory availability, and address accounting-related issues.
Logistics Coordination: Manage routing with customers' logistics teams or systems to ensure smooth shipping processes.
Shipment Monitoring & Reporting: Review daily reports, track shipment statuses, and proactively address any non-conformances to meet performance standards.
Vendor Compliance: Stay updated on vendor compliance changes to prevent chargebacks.
Perform other duties as assigned.
Qualifications & Skills:
Strong leadership, sound judgment, and exceptional organizational skills.
High school diploma required; college coursework preferred. A Bachelor's degree in Business, Supply Chain, or a related field is a plus.
Minimum 5 years of customer service experience with order management responsibilities.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
Talento Human Capital Management is an equal opportunity employer. People are at the center of what we do! Our organization continues to thrive through our ongoing commitment to building an inclusive and diverse workforce from different backgrounds, perspectives, and skills is how.
People + Passion + Perseverance = Progress.
About Talento: Talento Human Capital Management provides talent and organizational solutions enabling businesses to evolve beyond tactical human resources management. Our footprint spans across the Americas, Europe and As
Call Center Representative
Customer Service Representative Job 41 miles from Miami
Come join an innovative leader in the healthcare industry based in Boca Raton, FL is seeking contact center Customer Service Representatives who have excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers. The qualified candidate will professionally assist with membership inquiries and service requests and provide accurate and timely information to members, affiliated Physicians/Staff, and internal teams.
Essential Duties and Responsibilities:
• Assists members/physicians and staff by responding to inquiries and concerns through telephone, e-mail, and written correspondence. Researches and resolves member issues and develops appropriate solutions.
• Assists with structured outbound calling campaigns, supporting our affiliated practices and member retention efforts.
• Processes new member applications, invoices, receipts, cancellations and reinstatements, and other administrative tasks. Accurately documents all phone calls and activities in the member's record.
• Provides information to Members and Doctor's offices to assist with reimbursement inquiries.
• Assists members/physicians with general website and App support.
Education / Experience / Knowledge:
High school diploma or general education degree (GED); An Associate degree is desirable, but not required. Minimum of one year of related experience and/or training, which may include prior customer service in a call center environment, or business / administrative experience.
Required skills include:
• Must possess strong communication skills and be articulate and concise. Speaks clearly, using appropriate grammar and word choice.
• Displays professional telephone etiquette and ability to use advanced phone systems. While not required, foreign language fluency may be considered a plus.
• Ability to establish priorities, work independently, and manage objectives with little supervision.
• Types with speed and accuracy, proficiency with Microsoft Office Suite and knowledge of modern office procedures.
• Prior experience with various call center solutions a plus.
Customer Service Representative
Customer Service Representative Job 32 miles from Miami
Doka is one of the world's leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company of the Umdasch Group and employs more than 9,000 people in over 180 locations across the globe.
We Make It Work
Job Description
The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing returns, voids, branch office and equipment logistics, yard operations and administration of the daily operations of the Operations Department including but not limited to assisting the Operations Manager with month end closing duties.
Responsibilities:
Oversee regional inventory and logistics, including stock optimization, demand planning, and material flow, ensuring accurate inventory levels through the in-house order processing system.
Manage customer accounts and the full order process-order entry, placement, follow-up, price verification, and product inquiries-while maintaining clear communication with customers and sales teams regarding product availability, delivery schedules, and order status.
Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment.
Accurately process pricing, billing, credit requests, and ensure all services are invoiced per contract terms or purchase orders.
Monitor and resolve discrepancies in the order processing system, recommending and implementing corrective actions.
Manage back orders, track insufficient inventory, and coordinate with logistics/operations for timely procurement and equipment transfers.
Review order confirmations for accurate billing and consistently quote correct pricing for custom and standard items to both customers and sales personnel.
Support additional logistics and operations tasks as needed to ensure efficient regional operations.
Other Responsibilities/Peripheral Functions
Perform other duties/projects as assigned, including participating in company committees/teams.
Ensure safe working practices and a safe working environment.
Comply with all corporate policies and business practices.
Actively participate in facility/equipment management meetings as required.
Qualifications
High school diploma required; Bachelor's Degree in Business or Logistics preferred.
2-5 years of recent experience in administration, operations, or logistics preferred.
Experience in inventory control and procurement planning preferred.
Excellent communication skills, including command of English (speaking, reading, writing).
Strong analytical skills with a strong numeric aptitude, technical proficiency, and effective problem-solving abilities.
Proficient in Microsoft Office applications, with advanced Excel skills required.
Excellent report writing and presentation skills.
Ability to learn new computer systems, products, concepts, and techniques.
Organized team player able to work independently in a results-driven, fast-paced environment.
Additional Information
Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.
If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at *************** for additional information on Doka USA, Ltd.
Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.
Please submit your resume and apply now.
External candidates must be authorized to work for any employer in the USA.
Inside Sales Representative
Customer Service Representative Job In Miami, FL
SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of the highest quality building materials, equipment and products for both commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South and Southeastern regions.
The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination and more. Most often they are the customer's first point-of-contact.
Position Responsibilities:
Selling building materials to our customers from the customer service counter
Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up.
Sourcing special order items for our contractors.
Ensuring all customer sales orders are imputed complete and accurate.
Advising customers on inventory levels and pricing.
Cash application and reporting.
Answering the phone and directing calls.
Scheduling and answering questions regarding deliveries for customers.
Position Requirements:
Minimum education required: GED or high school diploma.
Working knowledge of computers and software.
The ability to multitask in a fast-paced environment.
Strong organization and communication skills.
Past history in a building materials-related industry.
Strong math skills.
High energy level and a desire to succeed.
Additional duties or responsibilities may be required.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Supplemental Pay:
Bonus opportunities
Experience:
Customer service: 1 year (Preferred)
sales: 1 year (Preferred)
building materials: 1 year (Preferred)
Work Location: In person
Inside Sales Representative
Customer Service Representative Job 8 miles from Miami
Inside Sales Representative at EDM Medical Solutions
Inside Sales Representative with base + commissions
EDM Medical Solutions is a leading provider of innovative medical equipment and solutions designed to improve patient care and enhance healthcare facilities' efficiency. Our commitment to excellence drives us to provide state-of-the-art medical products to healthcare professionals worldwide. As an Inside Sales Representative, you will play a vital role in promoting our products, building relationships with clients, and contributing to the growth of our business: ***************************************************
We are excited to offer you the opportunity to join EDM Medical Solutions in a dynamic and rewarding inside sales role at one of the fastest-growing suppliers in the women's health industry.
We're looking for a driven junior sales rep-someone ready to learn, hustle, and make an impact in the medical sales world. If you have the energy to grow and the ambition to close deals, this is your shot. Experience in the medical field? A plus, but not required-what really counts is your determination to succeed. This is your chance to step into a booming industry, master sales, and build a name for yourself. If you're ready to go all in, level up fast, and thrive in a high-growth environment, this is YOUR opportunity to shine!
Uncapped commission potential - The harder you go, the bigger your paycheck grows.
Sell premium medical solutions for women's health, men's health, and interventional supplies and devices, providing essential tools to medical professionals who rely on our expertise.
Elite-level training & support - We'll equip you with everything you need to crush quotas and build a strong pipeline.
Career acceleration - Your success is our success. Show us what you've got, and we'll make sure you climb.
A culture of winners - Join a team of go-getters, closers, and deal-makers who push each other to the next level.
What You'll Do:
Close deals & build relationships with women's health professionals.
Own the sales process from lead generation to closing, with strong support from our marketing department through various lead-generation initiatives.
Follow up relentlessly because the fortune is in the follow-up.
Smash sales targets and set new records.
Provide unmatched customer support-because that's how long-term clients are made.
Compensation & Benefits
On-Target Earnings (OTE): $65,000
Base Salary: $45,000
Commission Potential: $20,000 (uncapped, meaning the more you sell, the more you earn!)
Bonuses & Boosters: Additional incentives along the way to reward top performance.
Performance Bonuses & Incentives: Extra rewards for top performers who go above and beyond.
Comprehensive Benefits Package: Health, dental, and vision coverage.
Paid Time Off (PTO): 10 days per year.
What's in It for You?
This isn't just a job-it's a launchpad for a successful career in medical sales. With comprehensive training, strong mentorship, and a high-growth environment, you'll gain the skills and experience needed to excel in the industry. to join an elite sales force in the medical industry. If you're ready to bet on yourself, push your limits, and build real financial freedom, we want to hear from you.
Inside Sales Representative
Customer Service Representative Job 41 miles from Miami
We are located in Boca Raton, FL.
1515 N Federal Highway Boca Raton, FL 33432
The Job at a Glance: Our Inside Sales Representative sell advertising space to local, regional and national businesses of all sizes throughout the US. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance.
Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation is $60,000 per year based on sales made. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off.
What We Are Looking For/Elements of the Job:
No experience needed. Strategic Value Publishing gives you all the skills! We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment.
You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation.
Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting
Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel
We are looking for someone who loves a challenge. - SVP training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps
Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure.
Qualifications:
Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success
Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone
Able to handle a fast paced work environment and adapt quickly to change
Minimum Requirements:
Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone
No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry.
Perks:
Awesome incentives for both sales made and referrals
Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica ,* *Cancun ,* *Miami ,* *Puerto Rico and many more!
.
Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Office wide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more.
Uncapped commissions for unlimited earning potential, and opportunity for advancement
Casual dress code - no suit, no tie, no problem!
There is a great work/life balance because this is not a “take your work home” type of job
The Company:
Strategic Value Publishing (SVP), is a media publisher that specializes in addressing the unique needs of trade associations and advertisers who need to reach specialized trade professionals. Our personnel have experience selling advertising to tens of thousands of companies and entities for publications throughout the U.S. Our sales force is unparalleled in its effective and professional sales efforts.
For more information about our company, please visit *********************
Strategic Value Publishing will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. -
Strategic Value Publishing is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Inside Sales Representative
Customer Service Representative Job 24 miles from Miami
About the Company: Ultimate Corporate Advertising is an industry leader in the publishing and advertising arena. We sell advertising space for USA TODAY's vast portfolio of national glossy Trave, lifestyle and government publications. These beautiful, high quality, stand-alone publications cover all major sports, lifestyles and special events, with topics ranging from Back to School, Hunt and Fish, Hispanic Living, to Modern Woman and Travel. The sports publications include in stadium publications from each of the major sports leagues (MLB, NFL, NBA, NHL) as well as national previews for the Super Bowl and The Masters.
FOR MORE INFORMATION ABOUT OUR COMPANY PLEASE VISIT
WWW.UCAADVERTISING.COM
Ultimate Corporate Advertising will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Ultimate Corporate Advertising is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
About the Role: Our Inside Sales Representative sell digital and print advertising in both USA Today lifestyle, travel and government publications. We also sell publications which are official in-stadium sports publications (MLB, NFL, NBA, NHL) which include our local market such as the Florida Marlins, Miami Dolphins, Florida Panthers, and Miami Heat.
As an added value, event tickets and Hospitality are included with every ad. We are looking for dynamic, outgoing people with lots of personality. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance.
Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation is $60,000 per year based on sales made. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off.
What We Are Looking For/Elements of the Job:
No experience needed. Ultimate Corporate Advertising gives you all the skills! We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment.
You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation.
Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting
Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel
We are looking for someone who loves a challenge. - UCA training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps
Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure.
Qualifications:
We are looking for individuals with entry-level to 2+ years of advertising sales experience.
Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success
Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone
Able to handle a fast paced work environment and adapt quickly to change
Minimum Requirements:
Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone
No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry.
Pay range and compensation package:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Perks:
Awesome incentives for both sales made and referrals
Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica, Cancun, Miami, Puerto Rico and many more!
.
Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Office wide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more.
Uncapped commissions for unlimited earning potential, and opportunity for advancement
Casual dress code - no suit, no tie, no problem!
There is a great work/life balance because this is not a “take your work home” type of job
Equal Opportunity Statement: Ultimate Corporate Advertising is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Job Type: Full-time
Salary: From $60,000.00 per year
Weekly day range:
Monday to Friday
Work setting:
In-person
Office