Customer Service Representative Jobs in Mays Chapel, MD

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Baltimore area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Project Management - Banking - Customer Success - IT Support - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Parkville, MD-21234

DARCARS Bowieis now seeking Service Advisors! As the Service Advisoryou are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention. In this role you'll: Greet customers in a timely, friendly manner and obtain pertinent vehicle information Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customers with a complete and accurate estimate of repair orders Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI Follow the manufacturer's warranty guidelines and procedures Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s) Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive pay and opportunities for bonus Insurance: medical, vision, dental Short-term and long-term disability plans Life Insurance 401k PTO and Paid Holidays Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. #indeedservice Powered by JazzHR E0CutWHXxA

Mariner Advisor Network is recruiting for a Client Service Associate to join Connect Wealth in Annapolis, MD. This position will work primarily in the office and therefore candidate will need to be local from the Annapolis, MD area. Connect Wealth is dedicated to helping clients simplify their financial lives to focus on what truly matters. Authenticity, trust, and teamwork are their core values, guiding their commitment to transparent and ethical financial practices. Connect Wealth focuses on building lasting relationships with empathy and loyalty, ensuring financial well-being for all. Mariner Advisor Network serves as a strategic partner to Connect Wealth. The Client Service Associate is a full-time position that will be instrumental in making sure clients have a positive experience that exceeds their expectations. If you love building relationships, connecting with clients, and managing a diversity of financial and administrative tasks, then this opportunity is for you. The ideal candidate will be professional, compassionate, and consistently provide the highest standard of client service. Responsibilities Build and maintain client relationships aimed at client retention; Oversee the new client implementation process, coordinate and guide client activities with team members, and provide assistance as needed. Maintain client paper files and electronic data files in a timely manner. Responsible for the day-to-day administrative duties of the office, including but not limited to coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting advisors as needed. Manage and execute client money movement transactions as assigned. Review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results. Attend and participate in learning opportunities through client service associate meetings and internal resources. Oversee office operational projects on an as needed basis. Perform other duties as assigned. Qualifications Bachelor's degree preferred. A min of one year of relevant experience. Financial services experience or applicable internship experience. Wealth management experience a plus. Skills and Knowledge Strong PC proficiency with MS Office Suite. Positive attitude toward client relations to provide exceptional, proactive client service. Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail. Strong verbal and written communication skills are essential to effective client relationships. Collaborative team player who actively contributes to team success. Strong organizational and analytical skills. Ability to multitask in a fast-paced environment. Highly organized with strong analytical and problem-solving skills. Interest in financial planning and client service. Able to work in a team environment. Connect Wealth provides training and resources to support your success in the role. They also offer great career advancement opportunities along with a competitive compensation and benefits package. EOE M /F/D/V

Job Title: Client Services Representative Employment Type: Contract to Hire Pay Rate: $21-$24 per hour Work Arrangement: Fully Onsite Job Description: We are seeking a dedicated and detail-oriented Client Services Representative to join our team in Owings Mills, MD. This role is fully onsite and offers a contract-to-hire opportunity. The ideal candidate will assist sales representatives and clients to ensure smooth order processing and provide exceptional customer service. Responsibilities: Assist sales representatives with order processing and client communications. Facilitate smooth order processing from initiation to completion. Address client inquiries and resolve issues promptly. Maintain accurate records of client interactions and transactions. Collaborate with internal teams to ensure timely delivery of products and services. Provide support in managing client accounts and maintaining client satisfaction. Qualifications: Previous experience in customer service or client relations. Strong communication and interpersonal skills. Ability to multitask and manage time effectively. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office Suite and CRM software. Ability to work onsite in Owings Mills, MD. Benefits: Competitive pay rate of $21-$24 per hour. Opportunity for contract-to-hire based on performance. Collaborative and supportive work environment.

AliMark is looking to grow our marketing team! Our next Marketing Representative will be mainly focused on generating new customer acquisitions while actively promoting our clients' brands and services to grow their brand awareness. We specialize in face-to-face marketing and promotional sales in partnered retailers to accurately promote each client and dramatically increase sales! If you are looking to get a foot in the door of a growing company, then APPLY TODAY! Responsibilities: Engage daily with potential new customers in a partnered retailer Build relationships with clients and team Accurately present and promote each client to our consumer base Communicate effectively with team and upper level management Track team and personal goals weekly Qualifications: Experience working with customers and/or teams Goal-oriented with a student mentality Works well with a team, but also self-manages at a high level Adaptable Leadership capabilities Perks: Weekly pay Travel opportunities Regular networking opportunities with leaders around the country Leadership and growth opportunities Professional development This is an in-person job located in Baltimore, MD!

Financial Services Representative - State Farm Agent Team Member Michaels Insurance and Financial Services Inc., a highly successful and well-respected firm, is seeking a Financial Services Representative - State Farm Agent Team Member with expertise in financial products and services. If you love working with clients but feel stuck in a cycle of endless cold calling and the challenges of a commission-only role, we want to connect with you! Location: North East, MD, Newark, DE In Office: Qualified candidates (in or near hub locations listed) should plan to spend time working in the office with clients as part of our work environment. Job Description As a Financial Services Representative -State Farm Agent Team Member, you will join a dynamic team dedicated to transforming the way financial advising is done. We are looking for driven, collaborative, passionate, and customer-focused individuals to make a meaningful impact. Your responsibilities will include: Provide holistic financial guidance by delivering comprehensive financial planning and advice to State Farm customer households, addressing their unique needs and goals. Collaborate and mentor with a career agent to create and execute business plans, ensuring alignment with client service models and fostering professional development. Enhance client relationships by proactively communicating with clients, resolving inquiries, providing guidance, and ensuring all documentation and key information is accurate and up-to-date. Uphold integrity and compliance by demonstrating expertise in financial markets, educating clients on tools and technology for managing investments, and ensuring adherence to Michaels Insurance and Financial Services Inc. policies and industry regulations. Qualifications Minimum of 2 years of experience as a financial services representative or in a similar financial services role. Proven success in acquiring clients, building, and maintaining strong client relationships, and collaborating effectively with key partners and team members. Enthusiastic, self-motivated professional with a passion for helping clients achieve their financial goals. Eagerness to learn and grow with the financial services industry. Requirements Bachelor's degree preferred. Life and Health License highly preferred. Active Securities Industry Essentials (SIE) Exam, Series 6, and/or 63, and/or ChFC Licenses preferred. Perks for Financial Services Representative - State Farm Agent Team Member The first year's compensation is expected to range between $50,000-$140,000 (including commission and production bonuses) with upward earning potential over time. Comprehensive benefits package, including 401(k) match, medical, dental, vision, Life Insurance and Accrued Paid Time Off (PTO). Volunteer events within the community and engage in a learning and fun culture. Access to a large book of customer households and top-tier training with mentorship from a successful career agent. A supportive, fun culture that emphasizes learning, growth, and enjoyment in the workplace. *This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. An equal opportunity employer We shall hire, retain, promote, compensate, and provide terms, conditions, and privileges of employment solely on the basis of the Companies' human resources requirements and each person's qualifications. We have an obligation to our policyholders to realistically determine our needs for employees and to select the best qualified available people to manage their insurance business. In fulfilling our obligations, we will not practice, tolerate, nor condone discrimination because of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or genetic information. All employees must respect the individuality and dignity of one another and the customers we serve. We shall always comply with the letter and the spirit of all national, state, and local laws pertaining to employment.

Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities

Country Casual Teak is looking for a new Account Representative focused on building relationships with and selling to designers and design firms. This role also serves as the company's liaison to design industry organizations (e.g., ASID, IIDA, ASLA, AIA), participating in webinars, events, and trade shows. The Account Representative will work to achieve annual sales goals by executing acquisition campaigns and managing customers through the full sales cycle with exceptional, personalized service. This position involves both inbound and outbound sales activities. Key Responsibilities: Achieve Sales Goals: Meet and exceed yearly revenue, client acquisition, and retention targets for the design industry sector Develop Client Relationships: Actively engage with current design clients to understand their business needs and build lasting relationships Respond to Inquiries: Handle inbound designer calls and showroom visits professionally and enthusiastically. Provide detailed product information that encourages specification and sales of Country Casual Teak products, including details about warranties, lead times, and additional offerings Generate Quotes: Check pricing and stock availability, collaborating with Sales Support staff as needed to prepare quotations CRM Management: Record all design leads, opportunities, and client contact information in Zoho CRM Sales Pipeline Management: Build, grow, and maintain a robust sales pipeline. Follow up on leads and quotes to close sales efficiently Outbound Sales: Make daily outbound calls to identify decision-makers, initiate dialogues, assess client needs, provide proposals, and close sales Collaborate on Marketing: Partner with the Marketing Team to execute phone and email campaigns, host webinars, and deliver Lunch and Learn presentations Ensure Customer Satisfaction: Conduct post-sale follow-ups to confirm customer satisfaction. Address and resolve customer complaints professionally with assistance from Customer Service Cross-Department Collaboration: Work closely with the Sales and Client Relations Manager, Operations staff, and other departments to ensure timely and accurate communication of order details to customers Networking and Industry Representation: Attend relevant business networking events to expand the company's presence and identify new sales opportunities and represent Country Casual Teak at approved design industry trade shows (up to 25% travel) Stay Informed: Keep abreast of the latest industry trends through webinars, publications, and online research. Qualifications: Experience: 5+ years of experience in a relationship-focused sales environment with a proven ability to build pipelines and generate revenue Industry Knowledge: Deep understanding of the interior design industry and client/market needs. Relationship Building: Demonstrated ability to expand and leverage existing relationships with interior designers and firms while proactively seeking new clients and opportunities Communication Skills: Excellent interpersonal and communication skills with a proven ability to establish rapport and develop relationships in person and over the phone Technical Proficiency: Strong computer skills, including proficiency in MS Word, Outlook, and Excel. Familiarity with CRM software and computerized order entry systems is a plus Drive and Teamwork: Enthusiastic, goal-oriented, and able to work independently and collaboratively within a team Organizational Skills: Strong organizational and follow-up abilities with the capacity to manage multiple sales opportunities and orders simultaneously Sales Pipeline Management: Proficiency in establishing and maintaining sales pipelines using designated sales software Innovative Thinking: Creative and out-of-the-box thinker with the ability to develop innovative solutions and strategies to meet client needs and drive sales growth Benefits Offered: Health, Dental, and Vision insurance Company-funded Healthcare Reimbursement Account Company-funded Long-term Disability, Short-Term Disability, Life Insurance, and Employee Assistance Program Additional Supplemental Benefits (FSA, DCA, etc.) Paid Time Off (PTO) and Holidays Retirement Plan with Company Match Team Member Discounts on Products Tuition Reimbursement for Continued Education Regular All-Company Events Who We Are: Established in 1977, Country Casual Teak is the nation's leading designer and manufacturer of solid teak outdoor furniture. From patio dining sets to rocking chairs and luxury poolside chaises, we take pride in providing durable and beautiful teak furniture solutions that transform outdoor spaces. Our 45+ year commitment to the highest standards of quality, craftsmanship and customer service has earned us the trust of homeowners and corporate clients across the country.

The Inbound Sales Representative is responsible for assisting customers via telephone in returns processing, order completion, and sales and customer service functions. Additionally, the Inbound Sales Representative develops new prospects and interacts with existing customers via telephone to increase sales and facilitate company growth while coordinating with the field sales team to ensure goals are met. Responsibilities Assists Outbound Sales Department by providing outstanding customer service and handles a high volume of inbound sales calls. Contacts prospective customers to explain service or product offered, prepares order quotes and places order for processing. Achieves assigned performance goals and objectives set by leadership. Essential Job Skills Microsoft Office. Proficient in data entry, including speed and accuracy. Capability to use basic business mathematics and analyze business reports. Willingness to continuously evolve and develop personal skills to meet the changing environment. Interpersonal, analytical and collaborative skills. Ability to read and interpret documents. Reliable with an excellent attendance record. Qualifications Requirements 1-3 of automotive aftermarket related sales; or equivalent combination of education and experience. Telemarketing and customer service experience. Highschool diploma or GED equivalent. Able to effectively use Microsoft Office. Must be able to read, write and speak English fluently. Eligible to work in the United States. Ideal Candidates Extremely organized and demonstrates the ability to prioritize effectively. Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel). Able to create, compose and edit written materials. Capable of exercising independence and discretion. Associate's degree is preferred. Bilingual is a plus. Education Highschool diploma, or GED equivalent. Associates degree preferred. Certificates, Licenses None. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to sit, talk, and listen. The team member is frequently required to walk. The team member is occasionally required to stand; use hands, reach with hands and arms; stoop, kneel, crouch, or crawl. The team member must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is occasionally exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. This position is in an office environment. Pay Range USD $18.15 - USD $25.40 /Yr. Location Type On-Site

BACKGROUND Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Today there are over 700 locations in 40 countries, making us the global leader in early childhood development programs. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement-which encourages participation in and understanding of each child's development. Our class curriculum is developed by our experienced child development program directors and incorporate a balanced whole-child approach with activities to support what your child is mastering right now and what he or she will aspire to later. Classes are designed in 6-month increments to meet a child's unique interests and abilities. From birth to age 5, there's always something special awaiting you and your child at Gymboree Play & Music. Job Description Seeking Part-Time Customer Experience Expert: This person will be responsible for ensuring timely follow-up of customer inquiries for classes, birthday parties, special events and billing issues. Duties include emailing customers, tracking and sorting customer emails for follow-up, making phone calls, organizing customer follow-ups and action plans, and closing the loop to drive customer enrollments. 10-15 hours a week commitment Must be available to work every afternoon from 4:00pm-6:00pm - Monday thru Friday Position requires exceptional customer service skills as well as computer, written and communication skills Must be able to multi-task and take direction to drive results to manage all aspects of the customer experience Must be reliable/dependable, extremely organized, self-motivated, action oriented and a thinker/problem solver Flexible schedule a plus to occasionally cover additional shifts when needed This is an excellent position for: College Students with afternoon availability Persons looking for a 2nd job with fixed shift/hours week-to-week "Young at Heart" Seniors seeking part-time work Qualifications Customer Service Skills, Communicator, Problem Solver, Computer Skills Additional Information All your information will be kept confidential according to EEO guidelines.

Transdev in New Carrollton, MD is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer competitive pay with union-negotiated wages, union membership through ATU (Amalgamated Transit Union), comprehensive benefits package, paid time off and opportunities for career growth and advancement. CBA Position: Position Subject to Collective Bargaining Agreement: + $17.50 - $31.47 (Union Collective Bargaining Agreement Pay Scale) + Starting pays $17.50 with progression to $31.47 over 7 years. Benefits include: + Vacation: 5 days per year with progression to 20 days per year + Paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 5 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4662 Pay Group: QQP Cost Center: 454 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

DEPARTMENT SHIFT Monday - Friday: 3rd shift 10:10 AM - 7:00 PM Rotating Saturdays (mandatory): 9:00 AM - 1:00 PM MECU CREDIT UNION MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000 members. MECU is currently searching for our newest team member to join our Call Center as an Account Services Representative (ASR) I. This is a full-time position located in downtown Baltimore, MECU Credit Union subsidizes a portion of parking or MTA. Must successfully complete an electronic assessment. POSITION SUMMARY Account Services Representative I Under general supervision, projects a professional company image through telephone interactions with members. Answer incoming calls from members to provide information in response to inquiries about products and services and to handle and answer questions over the telephone. This individual must have excellent phone and communication skills. Account Services Representative II With moderate supervision projects a professional company image through telephone interactions with members. Answers incoming calls from members to provide information in response to inquiries about products and services. Investigates and resolves complaints and problems pertaining to account status and MECU products and services. Effectively cross sells MECU products and services. Must demonstrate excellent phone and communication skills. POSITION-SPECIFIC COMPETENCIES Member (Coworker) Service Develops positive relationships by listening carefully and respectfully. Makes and fulfills commitments to resolve member/coworkers issues. Demonstrates sensitivity to the member's/coworker's sense of urgency. Follows up to ensure that members/coworkers are satisfied with both the process and the outcome. Routine Account-Related Inquires Determines members specific account needs in the course of member contact. Works with branches and departments within the Credit Union to resolve member concerns. Answers member inquiries regarding various credit union services and products. Confers with management regarding account and service problems outside standard operating guidelines to obtain a decision on how best to handle specific situations. Member Issue Resolution Research and resolve member problems, acting as the member liaison between other departments when necessary. Products/Service Knowledge Possesses current knowledge of all key products and services. Understands the benefits and constraints associated with these products and services. Utilizes knowledge to meet member needs and gain a competitive advantage. Cross-Sell Products Cross-sell products and services based on member needs, in accordance with the Credit Union's program standards. Based on business needs and as determined appropriate by your supervisor or management, the duties described above may change from time to time. EDUCATION * High School Diploma (general studies) Required * General Education Degree (GED) In Lieu of H.S. Diploma EXPERIENCE * ASR I Eighteen (18) months Call Center Preferred * ASR I One (1) year Member/Customer Service Required * ASR II Two (2) years Call Center Preferred * ASR II One (1) year Member/Customer Service Required QUALIFICATIONS * Strong computer application skills. * Strong oral/written communication skills. * Must be results oriented. * Quick learner and motivated to be a consistent performer. * Attendance and punctuality are a must. COMPENSATION Salary Range per hour, depending on experience and qualifications * Account Services Representative I - $15.00 - $19.62 * Account Services Representative II - $15.43 - $21.59 BENEFITS at MECU CREDIT UNION At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: * Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. * 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. * Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. * Tuition Assistance: Continue your education and professional development with our tuition assistance program. * Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. * Parking Discounts: Enjoy discounted parking to make commuting easier. * Long-Term Care Insurance: Prepare for the future with long-term care coverage options. * Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. PHYSICAL DEMANDS While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.

Under the direction of call center management, provides customer service via telephone to patients in need of care. Answers phones with a professional greeting and addresses the patients needs, both professionally and efficiently. The CCR acts as primary conduit for the transmission of information between all company locations and callers. Responsible for obtaining patient demographics, insurance information, and medical histories. Duties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Essential Duties and Responsibilities: Performs job in accordance with Company mission, vision and goal. Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette. Accurately collects all required new patient information, including complete and accurate insurance data and verifies eligibility in real-time. Accurately provides patients with geographical directions to Company locations. Schedules patient appointments for applicable medical services. Triages a high volume of incoming telephone calls. Checks messages, as directed, and relays responses from the provider to the patient. Accurately describes, in detail, the reason for the patient call in the task. Expedites service in situations requiring urgent attention, as determined by management. Efficiently utilizes available resources to accurately and efficiently process necessary flows. Ensures first call resolution for all applicable calls. Escalates/routes appropriate calls/tasks to proper recipient(s) for resolution. Maintains high level of product and service knowledge. Maintains minimum quality standards, as determined by the Company. Conducts outbound calls, as needed. Communicates electronically with patients/customers via online portal or other Company communication methods. Assists with various administrative duties. Participate in and complete all required trainings and in-services. Other duties as assigned. Minimum Qualifications: High School Diploma, or equivalent One (1) year of related experience and/or training. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have excellent written and oral communication skills. Must be able to work individually as well as within a team. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to perform calculations, problem solve and use reasoning. Must have knowledge of medical practices and medical terminology. Must be able to meet predefined production and quality standards. Must be able to effectively manage and direct others. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: One (1) year of prior experience working with an Electronic Medical Record (EMR). One (1) year of call center experience in a medical practice. Driving/Travel: The employee must have reliable transportation. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations. Compensation and Benefits: Pay Range: $16.00/Hr - $18.00/Hr PTO: Up to 96 hours in first year (pro-rated based on start date) Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) Retirement: 401(k) with employer match Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity

Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered into the computer management system is accurate. Promote customer service environment. Minimum Education High School Diploma or GED (Required) Minimum Work Experience 1 year Experience performing patient registration and scheduling, medical insurance screening and verification. (Required) Functional Accountabilities Registration and Scheduling Services Provide client support to parent/guardian via phone for any or all of the following\: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation's financial counseling or establish a payment plan. Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc.); seek appropriate resources to solve problems effectively . Anticipate customer service needs to "prevent fires." Enter appropriate notes in the system; obtain necessary information for accurate and complete documentation of all registration printouts, consent documents and other forms. Anticipate customer service needs to "prevent fires." Verifying Insurance/Authorization and Process Improvement Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EVS, ENVOY , Mamsi-online, UHC and calling insurance; obtain authorization and benefit information from insurance companies as appropriate; document authorization and information in Account Notes and fields. Collect and verify demographic, PCP/referring physician and insurance information. Make recommendations for internal process improvements. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

TruPlace, Inc. As a national leader in providing essential marketing tools for real estate, vacation rental, and other markets, TruPlace, Inc. is increasing our Client Success team to continue to set ourselves apart with stellar service. These team members will learn all aspects of the business and participate in multiple facets. We offer full-time positions with competitive wage and benefits packages. Our hours are Monday through Friday from 8:30 a.m. to 5:30 p.m. in our casual BRAND-NEW office in Germantown, MD. To join our awesome team, you must possess the following soft skills: Hardworking Honest Accountable Team Player Creative Friendly We are looking for individuals with the following experience: 1+ years of Customer Service experience Proficient in a Windows and Microsoft Office environment Excellent email and phone communication Project management Scheduling, a plus Real estate, property management, or the like, a plus These positions are so key to the success of our company. We look forward to discussing the opportunity with you. View all jobs at this company

div class="job-preview-details" divp Are you passionate about music and looking for a way to make it a career?/pp Look no further!/pp Menchey Music is the area's largest family-owned music company, and we are looking for bright individuals just like you to join our team as a full- or part-time employee! At Menchey, we are passionate about music education, enjoyment, and advocacy. We strive for a team of employees that share that commonality with us. If you have a passion for music and helping others on their musical journey, we would love to speak with you today!/ppbr//pp We have a wide variety of positions across many departments. These departments/positions include:/pulli Customer Service/lili Warehouse/Inventory/lili Delivery Driver/lili Instrument Repair Technician/lili School Service Sales Representative/lili General Office/Administrative/li/ulpbr//p/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pPreferred Experience:/pulli HS Diploma or GED/lili Ability to play a musical instrument/lili General knowledge of musical instruments and written music/li/ulp Menchey Music Service offers a competitive compensation package including a commission plan and an excellent benefits package for full-time employees that includes medical, dental, vision insurance options, paid time off policy, an employer match 401(k) retirement plan, and a generous employee discount./ppbr//pp If you are interested in a position that you do not see posted on our Careers page, please apply here, and we will contact you if a suitable position becomes available in the future!/p/div /div

Call Center Representative - (250000G5) Description Job Location: Silver Spring, MD Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate withparents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patientinformation from various sources and to ensure information entered into the computer management system is accurate. Promote customer serviceenvironment. Qualifications Minimum EducationHigh School Diploma or GED (Required) Minimum Work Experience1 year Experience performing patient registration and scheduling, medical insurance screening and verification. (Required) Functional AccountabilitiesRegistration and Scheduling Services Provide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation's financial counseling or establish a payment plan. Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc.); seek appropriate resources to solve problems effectively . Anticipate customer service needs to "prevent fires." Enter appropriate notes in the system; obtain necessary information for accurate and complete documentation of all registration printouts, consent documents and other forms. Anticipate customer service needs to "prevent fires." Verifying Insurance/Authorization and Process Improvement Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EVS, ENVOY , Mamsi-online, UHC and calling insurance; obtain authorization and benefit information from insurance companies as appropriate; document authorization and information in Account Notes and fields. Collect and verify demographic, PCP/referring physician and insurance information. Make recommendations for internal process improvements. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: Maryland-Silver SpringWork Locations: Tech Hill 12211 Plum Orchard Drive Silver Spring 20904Job: Administrative Support / Customer ServiceOrganization: AmbulatoryPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: VariableJob Posting: Feb 25, 2025, 8:23:27 PMFull-Time Salary Range: 36400 - 54204.8

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Baltimore area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Project Management - Banking - Customer Success - IT Support - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Ellicott City, MD-21043

Connie Snook Insurance and Financial Services Inc., honored as a top agent in Frederick Magazine for 2024 and known for its strong reputation, is seeking a driven Financial Services Representative - State Farm Agent Team Member with expertise in financial products and services. If you thrive on working with clients but feel trapped in the grind of endless cold calling and the uncertainty of a commission-only role, we want to hear from you! Location: Frederick, MD In Office: Qualified candidates (in or near hub locations listed) should plan to spend time working in the office with clients as part of our work environment. Job Description As a Financial Services Representative - State Farm Agent Team Member, you will join a dynamic team dedicated to transforming the way financial advising is done. We are looking for driven, collaborative, passionate, and customer-focused individuals to make a meaningful impact. Your responsibilities will include: Provide holistic financial guidance by delivering comprehensive financial planning and advice to State Farm customer households, addressing their unique needs and goals. Collaborate and mentor with a career agent to create and execute business plans, ensuring alignment with client service models and fostering professional development. Enhance client relationships by proactively communicating with clients, resolving inquiries, providing guidance, and ensuring all documentation and key information is accurate and up-to-date. Uphold integrity and compliance by demonstrating expertise in financial markets, educating clients on tools and technology for managing investments, and ensuring adherence to Michaels Insurance and Financial Services Inc. policies and industry regulations. Qualifications Minimum of 2 years of experience as a financial services representative or in a similar financial services role. Proven success in acquiring clients, building, and maintaining strong client relationships, and collaborating effectively with key partners and team members. Enthusiastic, self-motivated professional with a passion for helping clients achieve their financial goals. Eagerness to learn and grow with the financial services industry. Requirements Bachelor's degree preferred. Life and Health License highly preferred. Active Securities Industry Essentials (SIE) Exam, Series 6, and/or 63, 65 and/or ChFC Licenses preferred. Perks for Financial Services Representative - State Farm Agent Team Member The first year's compensation is expected to range between $60,000-$140,000 (including commission and production bonuses) with upward earning potential over time. Comprehensive benefits package, including 401(k) match, medical, dental, vision, Life Insurance and Accrued Paid Time Off (PTO). Volunteer events within the community and engage in a learning and fun culture. Access to a large book of customer households and top-tier training with mentorship from a successful career agent. A supportive, fun culture that emphasizes learning, growth, and enjoyment in the workplace. *This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. An equal opportunity employer We shall hire, retain, promote, compensate, and provide terms, conditions, and privileges of employment solely on the basis of the Companies' human resources requirements and each person's qualifications. We have an obligation to our policyholders to realistically determine our needs for employees and to select the best qualified available people to manage their insurance business. In fulfilling our obligations, we will not practice, tolerate, nor condone discrimination because of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or genetic information. All employees must respect the individuality and dignity of one another and the customers we serve. We shall always comply with the letter and the spirit of all national, state, and local laws pertaining to employment.