Customer Service Representative Jobs in Maryland

Job Title: Customer Service Representative Pay - $18.00-$21.00 Department: Customer Service The Customer Service Representative is responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves interacting with customers via phone, email, or chat to assist with product or service-related questions, complaints, and other concerns. The ideal candidate will be a problem-solver with strong communication skills, committed to delivering a positive customer experience. Key Responsibilities: Customer Assistance: Respond to inbound customer inquiries via phone, email, live chat, or other communication channels. Provide accurate information about products, services, and company policies. Address and resolve customer complaints, issues, or concerns in a timely and professional manner. Offer product recommendations and assist customers with orders, returns, or exchanges. Problem Solving: Investigate customer complaints and inquiries to identify the root cause and determine effective solutions. Work with internal teams, such as sales, technical support, or warehouse, to resolve customer issues. Follow up with customers to ensure their concerns have been addressed and they are satisfied with the resolution. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Daybright is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about Daybright, please visit our website: ****************** Daybright is hiring a Customer Care Representative for our Partner Firm, SF&C located in Owings Mills, MD. The Customer Care Representative's (CCR) function is to answer ongoing calls from clients, agents, and carriers to resolve issues and clarify data related to new and existing insurance policies. The CCR may also be assigned processing of New Business that involves processing insurance applications from receipt from agents through to the submission to the insurance carrier. This position may overlap with general Administrative Assistant duties or Receptionist duties in designated cases. The Customer Care Representative: 1. Answer phones and emails, responding to basic questions regarding new and existing policies in terms of policy status, type, terms, and coverage. Track calls, documents notes and resolution in the administration system, and resolve issues as quickly and accurately as possible. Escalates issues as needed to Customer Care Supervisor. 2. Respond to requests, sending enrollment material packets to Direct Pay accounts/clients. Review submitted applications for completeness and either forward applications to appropriate carriers or enter the enrollment in their carrier portal. Provide client payment information to SF&C Accounting department. Transmit eligibility to carriers, as needed. Periodically review union membership against existing enrollment to ensure continued enrollment eligibility. 3. Review/”scrub” client sheets from agents, typically on Mondays and Tuesdays, noting mistakes or omissions on a correction sheet and return them to the agent for correction. Errors and corrections are checked weekly and are reviewed on Carrier Pending reports. Have applications updated and accurately completed and prepared for pickup by late Tuesday. Designated Customer Care Rep will sort the client sheets by group, scan into indexing system, and share the client sheets to Account Administration, as needed. 4. Assist with discrepancy reports, researching and correcting client and carrier data, as needed. 5. Ongoing and as needed, cover for other team members; responsibilities are interchangeable with no specialized duties. Education and work experience High School Diploma or equivalent At least one year in an office environment, insurance industry helpful Competencies Proficient computer skills using Excel and Word at a basic to intermediate level. Ability to learn document indexing software, a cloud-based database system Excellent verbal communication skills using English language. This job requires heavy phone use and the Customer Care Rep must be able to listen, interpret issues, explain concepts, and communicate facts to the members of the public, policyholders, agents, and carriers in a polite and friendly manner, including when under occasional stress. Excellent written skills using English language for writing occasional letters of coverage verification and documenting issues for files and to agents and carriers. Good sense of teamwork. Application processing must be timely and accurate for all, and all must rise to occasion under instances of heavy volume or deadline. Must convey a professional demeanor to project a positive, helpful, patient, and polite demeanor to our agents, policyholders, carriers, vendors, and co-workers. Challenges for this position The speed and accuracy of application processing depends in part on the quality of the data on the applications when received. If there are no or only minor corrections needed, things flow efficiently, however, if applications need to be returned to agents for correction, this can slow the work being done by the Customer Care Rep through no fault of their own. The Customer Care Rep cannot know everything, nor do they have ultimate responsibility to make decisions regarding policies. Once they identify and escalate issues, they have no control over the resolution. Customer Care Reps must be prepared to answer numerous calls and respond to emails every day, the nature of which is unknown until they are received. The Customer Care Reps must have a working knowledge of the company and carrier processes and products to escalate issues appropriately. Occasional procedural or software training may be needed at carrier request if they are making changes to their systems and forms.

Full job description Customer Service Team Lead (Office Manager Experience Preferred) Brody Brothers is looking for an energetic Customer Service Team Lead to lead and inspire one of our teams of Customer Service Representatives (CSRs) in our corporate office. If you have office manager experience, love boosting morale, and enjoy keeping a team motivated, this is the perfect role for you! Why This Role? As the CSR Team Lead, you'll oversee and develop one of our customer service teams, ensuring smooth daily operations and handling escalated customer concerns. If you've thrived as an office manager, your experience in problem-solving, team leadership, and customer satisfaction makes you a perfect fit. We need a cheerleader-someone who brings energy, encouragement, and a positive attitude to the team every day! Office managers excel at customer escalations, staying calm under pressure, resolving conflicts, and ensuring customer satisfaction. They are also pros at training and coaching, helping CSRs improve service quality and efficiency. Your ability to create a positive, supportive environment will be key in this role! Location: Owings Mills, MD (In-office position) Responsibilities: Train and develop the CSR team. Keep the team motivated with encouragement and positivity. Monitor performance and ensure service goals are met. Handle escalated customer issues with patience and problem-solving skills. Optimize scheduling and routes for efficiency. Track key performance metrics and implement process improvements. Oversee customer service quality and maintain high standards. Work with the Customer Experience Manager on company initiatives. Qualifications: 10+ years of customer service experience 5+ years of management experience in a high-volume call center or office setting A bubbly, upbeat personality that keeps the team engaged and motivated Ability to stay composed in high-pressure situations Previous office manager experience strongly preferred Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); Pivot Tables a plus Strong leadership, coaching, and problem-solving skills Experience in the pest control industry is a plus Why Join Brody Brothers? We are a family-owned pest control company serving Baltimore since 1984. Our culture is built on teamwork, fun, and excellence in customer service. We offer above-average pay, career growth opportunities, and excellent benefits in a positive, supportive work environment! Ready to Apply? Submit your resume here: Application Link Brody Brothers is an EOE and a drug-free workplace. Pay: $starting at $23/hr.

Day-To-Day: A client of Insight Global is looking for a Call Center Representatives to sit fully onsite in Middle River, MD. This candidate will work on a small team in a 365 by 7 call center. They will be responsible for taking and triaging calls and emails based on the customer needs. They will need to be professional and able to communicate with a variety of different customers. Compensation: $20/hr to $23/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company's products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document customer interactions, transactions, and follow-up actions. Maintain a high level of customer satisfaction by providing timely responses and support. Meet or exceed performance metrics, such as call handling time and customer satisfaction scores. Stay updated on product and service knowledge to offer the best solutions to customers. Requirements: High school diploma or equivalent; some positions may require post-secondary education. Proven customer service experience, preferably in a call center environment. Strong communication skills, both verbal and written. Proficiency in using call center software and CRM systems. Ability to multitask and handle high call volumes efficiently. Problem-solving skills and attention to detail. Patience and the ability to remain calm under pressure. Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills: Bilingual abilities (if applicable to the customer base). Experience with specific CRM or telephony systems. Prior experience in the same industry (e.g., tech support, healthcare, retail).

Job Type: Full Time Company: Carotrans Join Our Team at Carotrans Baltimore! About Us: Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization. Key Responsibilities Provide exceptional customer service to clients via phone and email. Assist customers with booking shipments, tracking freight, and resolving inquiries. Coordinate with internal teams and overseas partners to ensure smooth cargo movement. Process and manage shipping documentation, including Bill of Lading, arrival notices, etc. Maintain strong relationships with customers by providing timely updates and solutions. Identify opportunities to improve customer satisfaction and operational efficiency. Qualifications Strong communication and problem-solving skills. Ability to multitask in a fast-paced environment. Proficiency in Microsoft Office (Excel, Word, Outlook) Detail-oriented with excellent organizational skills. Why Join our Team? Competitive salary and benefits package. Opportunity for a career growth with a global logistics leader. Collaborative and supportive team environment.

JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis! JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network. We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients. Responsibilities: Answering calls and emails from customers immediately Clarifying issues Determining the cause of the problems Expediting the corrections or adjustments Following up to ensure resolution Document all case activity using the case management system Record all customer interactions into case management system Follow up daily with all open cases to reduce aging of open cases Ensure speedy closure of customer cases Communicate withe the Customer Service and sales team on order fulfillment and issues Escalate products with high warranty claim issues to the Customer Service Supervisor Requirements: Minimum education requirement: Associate's degree 2-3 years of professional work experience; Consumer products industry preferred Effective leadership, interpersonal, and problem-solving skills Strong organization and communication (verbal and written) skills Ability to work well independently and as part of a team Ability to learn quickly, and take initiative in a fast-paced environment

Waypoints Yacht Charters offers personally crafted charter experiences managed by local charter specialists who know the best sailing waters and hidden gems of their home base. Yachts available for charter are new-model, privately-owned sailing catamarans, sailing monohulls, power catamarans, and powerboats from leading manufacturers. Annapolis, Maryland, known as the sailing capital of the U.S., is the perfect gateway to explore the Chesapeake Bay and experience an elevated charter adventure. Role Description This is a full-time on-site role for a Charter Customer Service representative at Waypoints Yacht Charters in Annapolis, MD. Involves providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering outstanding customer service experiences daily. In person check ins for charters on weekends rotating as needed. We are looking for a self starter and a leader to take on this role as it serves multiple locations outside of Annapolis including the USVI. Health insurance benefits, 401K, and travel opportunities offered. Qualifications Customer Support, Customer Satisfaction, Phone Etiquette Computer literacy Excellent communication skills and a friendly demeanor Ability to multitask and prioritize customer needs Knowledge of sailing or boating is a plus

Lead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients in Rockville, MD. To view other open roles, visit jobs.lead-advisor.com The Client Service/Associate Advisor is responsible for assisting Lead Advisors in an effort provide exceptional service to the company's clients. This role requires outstanding organizational and communication skills. This role will also grow into an Associate Advisor role as the employee gains experience with our company and client base. Core Responsibilities · Work with advisors to research, implement, and manage client investment accounts. · Provide exceptional client service by assisting with insurance policy or investment account service requests. · Facilitate the execution of client service schedule by meetings in accordance with the client's segmentation. · Prepare and review the client folder with all necessary prep materials and deliverables prior to a client meeting. · Maintain exceptional CRM records in accordance with company's CRM guidelines and procedures. Qualifications Required o Bachelor's degree in business administration, accounting, or finance or equivalent work experience. o Obtain Series 6 or 7 in the first or second year. o Experience working with Microsoft Excel Preferred o 1-3 years in the wealth management or investment management industry. o Series 6 or 7 in the first year. Key Characteristics · Excellent verbal and written communication and interpersonal skills. · Excellent organizational skills and attention to detail. · Strong desire for personal and professional growth. · Approachable, respectful, and inclusive communication. · Ability to give and receive constructive feedback. · Ability to maintain confidentiality. · Proficient in Microsoft Office Suite or related software. · Proficient in CRM or related software. Location: In Rockville office Salary: 75-95k

DARCARS Automotive Groupis now seeking Service Advisors! As the Service Advisoryou are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention. In this role you'll: Greet customers in a timely, friendly manner and obtain pertinent vehicle information Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customers with a complete and accurate estimate of repair orders Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI Follow the manufacturer's warranty guidelines and procedures Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s) Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive pay and opportunities for bonus Insurance: medical, vision, dental Short-term and long-term disability plans Life Insurance 401k PTO and Paid Holidays Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedservice Powered by JazzHR 1dDPCTSauW

Mariner Advisor Network is recruiting for a Client Service Associate to join Connect Wealth in Annapolis, MD. This position will work primarily in the office and therefore candidate will need to be local from the Annapolis, MD area. Connect Wealth is dedicated to helping clients simplify their financial lives to focus on what truly matters. Authenticity, trust, and teamwork are their core values, guiding their commitment to transparent and ethical financial practices. Connect Wealth focuses on building lasting relationships with empathy and loyalty, ensuring financial well-being for all. Mariner Advisor Network serves as a strategic partner to Connect Wealth. The Client Service Associate is a full-time position that will be instrumental in making sure clients have a positive experience that exceeds their expectations. If you love building relationships, connecting with clients, and managing a diversity of financial and administrative tasks, then this opportunity is for you. The ideal candidate will be professional, compassionate, and consistently provide the highest standard of client service. Responsibilities Build and maintain client relationships aimed at client retention; Oversee the new client implementation process, coordinate and guide client activities with team members, and provide assistance as needed. Maintain client paper files and electronic data files in a timely manner. Responsible for the day-to-day administrative duties of the office, including but not limited to coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting advisors as needed. Manage and execute client money movement transactions as assigned. Review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results. Attend and participate in learning opportunities through client service associate meetings and internal resources. Oversee office operational projects on an as needed basis. Perform other duties as assigned. Qualifications Bachelor's degree preferred. A min of one year of relevant experience. Financial services experience or applicable internship experience. Wealth management experience a plus. Skills and Knowledge Strong PC proficiency with MS Office Suite. Positive attitude toward client relations to provide exceptional, proactive client service. Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail. Strong verbal and written communication skills are essential to effective client relationships. Collaborative team player who actively contributes to team success. Strong organizational and analytical skills. Ability to multitask in a fast-paced environment. Highly organized with strong analytical and problem-solving skills. Interest in financial planning and client service. Able to work in a team environment. Connect Wealth provides training and resources to support your success in the role. They also offer great career advancement opportunities along with a competitive compensation and benefits package. EOE M /F/D/V

Are you a driven and passionate individual seeking to launch your career in the dynamic realm of sales and business development? Look no further! We are a premier marketing company, on the lookout for a talented Junior Account Representative to join our dynamic team. Responsibilities: Collaborate with senior sales representatives to manage client accounts and uphold customer satisfaction. Conduct research on potential clients and pinpoint new business prospects. Assist the sales team in crafting proposals, presentations, and sales collateral. Engage with clients to comprehend their requirements and offer tailored solutions. Work in synergy with internal teams to ensure seamless execution of client projects and requests. Attend client meetings and contribute to the presentation of our products or services. Keep abreast of industry trends, market conditions, and competitor activities. Qualifications: Outstanding communication and interpersonal skills. Exceptional organizational and multitasking prowess. Self-driven and eager to expand your skillset. Proficient in Microsoft Office Suite. Prior sales or customer service experience is advantageous, though not mandatory. A Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory. Join our team and kick-start your career in sales! Apply now to become a Junior Sales Representative and gain invaluable experience in cultivating client relationships and propelling business growth.

About Balance Point Wellness: Serving Baltimore City, Baltimore County, Harford County, Salisbury, Delaware, and Pennsylvania, Balance Point Wellness provides therapy and professional psychiatric care for those seeking to improve their mental health and well-being. We are committed to offering a wide range of therapeutic options, including acupuncture, nutritional guidance, and more, to support our clients on their journey toward better health. In-Office Work Requirement: This position is a full-time, in-office role based at our Bel Air, MD location. The selected candidate is expected to report to the office Monday through Friday, working directly with our team to support billing and accounting needs. The work environment is dynamic and collaborative, and candidates must be comfortable with a regular, on-site schedule. Job Description The Billing Account Representative is a detail-oriented, reliable staff member that's main focus is billing claims to the insurance companies under the supervision of the Director of Finance. The Account Representatives will also be tasked with updating accounting records with issued invoices, new payments, and client information. Processing client payments Collecting past due client balances Generating invoices and account statements Assists in managing financial data to resolve outstanding invoices Enters all relevant data into accounting software Utilize electronic, standard, and certified mail services to deliver invoices and correspondence Process payments through various channels Issue reminders and final notice statements to dilatory and delinquent clients Record and update all payments in accounting software Review client accounts and work with individuals to review Other duties as assigned Requirements: Qualifications and Education Requirements 1-2 years of experience in Medical Billing (Preferred) 1-2 years of Customer Service experience (Mental Health Preferred) High School Diploma or GED Understanding of general accounting principles Physical and Environmental Requirements Typically works in a remote environment and uses a computer, telephone, and other office equipment as needed to perform duties.? Reliable internet connection. Workspace free from distractions. Regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.? PIa9803746fbb0-29***********2

While Saval does big business, the feel of working for Saval is intentionally small. As an independent company with experienced and accessible management, we're able to make improvements, address issues, and update systems quickly and efficiently. As a Customer Service Representative for Saval, you'll support our promise to deliver exceptional service to our restaurant and hospitality customers. Why Saval Foodservice? At Saval, we believe that we have a responsibility to give back and support our local community through philanthropic initiatives and partnerships with local nonprofits and trade organizations. In 2020 alone, Saval Foodservice worked to distribute and donate over 15,000 boxes of food goods in partnership with Johns Hopkins. One of our most successful Saval Cares Initiatives is our annual charity golf tournament that has raised over $350,000 for the Children's Cancer Foundation since its inception over 19 years ago. We're a proud allied member of the Restaurant Association of Maryland, the Restaurant Association of Metropolitan Washington, UniPro Buying Group, and the International Association of Foodservice Distributors. Must have good organizational skills, can manage and prioritize multiple tasks/situations simultaneously, while maintaining a can-do attitude. Job duties include-: identifying customer needs and proposing solutions; responding to incoming calls and taking orders accurately; processing credits/refunds; tracking orders; answering customer inquiries/complaints by both phone and Internet; and developing a partnership with our Outside Sales Reps to grow customer accounts & perform as a team to meet company goals. HS Grad w/ 6 mos prior exp, preferably in the food industry. Proficient in MS Office, typing, and Internet. Demonstrated ability to respond and be customer focused in a fast-paced dynamic work environment, i.e. fast learner under pressure. Excellent verbal, written & interpersonal communication skills. Ability to effectively interact with customers, colleagues, and business partners. Team-oriented, demonstrates a professional and cooperative attitude. Bilingual- fluent in Spanish and English preferred. eeo/m/f/v/d

Country Casual Teak is looking for a new Account Representative focused on building relationships with and selling to designers and design firms. This role also serves as the company's liaison to design industry organizations (e.g., ASID, IIDA, ASLA, AIA), participating in webinars, events, and trade shows. The Account Representative will work to achieve annual sales goals by executing acquisition campaigns and managing customers through the full sales cycle with exceptional, personalized service. This position involves both inbound and outbound sales activities. Key Responsibilities: Achieve Sales Goals: Meet and exceed yearly revenue, client acquisition, and retention targets for the design industry sector Develop Client Relationships: Actively engage with current design clients to understand their business needs and build lasting relationships Respond to Inquiries: Handle inbound designer calls and showroom visits professionally and enthusiastically. Provide detailed product information that encourages specification and sales of Country Casual Teak products, including details about warranties, lead times, and additional offerings Generate Quotes: Check pricing and stock availability, collaborating with Sales Support staff as needed to prepare quotations CRM Management: Record all design leads, opportunities, and client contact information in Zoho CRM Sales Pipeline Management: Build, grow, and maintain a robust sales pipeline. Follow up on leads and quotes to close sales efficiently Outbound Sales: Make daily outbound calls to identify decision-makers, initiate dialogues, assess client needs, provide proposals, and close sales Collaborate on Marketing: Partner with the Marketing Team to execute phone and email campaigns, host webinars, and deliver Lunch and Learn presentations Ensure Customer Satisfaction: Conduct post-sale follow-ups to confirm customer satisfaction. Address and resolve customer complaints professionally with assistance from Customer Service Cross-Department Collaboration: Work closely with the Sales and Client Relations Manager, Operations staff, and other departments to ensure timely and accurate communication of order details to customers Networking and Industry Representation: Attend relevant business networking events to expand the company's presence and identify new sales opportunities and represent Country Casual Teak at approved design industry trade shows (up to 25% travel) Stay Informed: Keep abreast of the latest industry trends through webinars, publications, and online research. Qualifications: Experience: 5+ years of experience in a relationship-focused sales environment with a proven ability to build pipelines and generate revenue Industry Knowledge: Deep understanding of the interior design industry and client/market needs. Relationship Building: Demonstrated ability to expand and leverage existing relationships with interior designers and firms while proactively seeking new clients and opportunities Communication Skills: Excellent interpersonal and communication skills with a proven ability to establish rapport and develop relationships in person and over the phone Technical Proficiency: Strong computer skills, including proficiency in MS Word, Outlook, and Excel. Familiarity with CRM software and computerized order entry systems is a plus Drive and Teamwork: Enthusiastic, goal-oriented, and able to work independently and collaboratively within a team Organizational Skills: Strong organizational and follow-up abilities with the capacity to manage multiple sales opportunities and orders simultaneously Sales Pipeline Management: Proficiency in establishing and maintaining sales pipelines using designated sales software Innovative Thinking: Creative and out-of-the-box thinker with the ability to develop innovative solutions and strategies to meet client needs and drive sales growth Benefits Offered: Health, Dental, and Vision insurance Company-funded Healthcare Reimbursement Account Company-funded Long-term Disability, Short-Term Disability, Life Insurance, and Employee Assistance Program Additional Supplemental Benefits (FSA, DCA, etc.) Paid Time Off (PTO) and Holidays Retirement Plan with Company Match Team Member Discounts on Products Tuition Reimbursement for Continued Education Regular All-Company Events Who We Are: Established in 1977, Country Casual Teak is the nation's leading designer and manufacturer of solid teak outdoor furniture. From patio dining sets to rocking chairs and luxury poolside chaises, we take pride in providing durable and beautiful teak furniture solutions that transform outdoor spaces. Our 45+ year commitment to the highest standards of quality, craftsmanship and customer service has earned us the trust of homeowners and corporate clients across the country.

Connie Snook Insurance and Financial Services Inc., honored as a top agent in Frederick Magazine for 2024 and known for its strong reputation, is seeking a driven Financial Services Representative - State Farm Agent Team Member with expertise in financial products and services. If you thrive on working with clients but feel trapped in the grind of endless cold calling and the uncertainty of a commission-only role, we want to hear from you! Location: Frederick, MD In Office: Qualified candidates (in or near hub locations listed) should plan to spend time working in the office with clients as part of our work environment. Job Description As a Financial Services Representative - State Farm Agent Team Member, you will join a dynamic team dedicated to transforming the way financial advising is done. We are looking for driven, collaborative, passionate, and customer-focused individuals to make a meaningful impact. Your responsibilities will include: Provide holistic financial guidance by delivering comprehensive financial planning and advice to State Farm customer households, addressing their unique needs and goals. Collaborate and mentor with a career agent to create and execute business plans, ensuring alignment with client service models and fostering professional development. Enhance client relationships by proactively communicating with clients, resolving inquiries, providing guidance, and ensuring all documentation and key information is accurate and up-to-date. Uphold integrity and compliance by demonstrating expertise in financial markets, educating clients on tools and technology for managing investments, and ensuring adherence to Michaels Insurance and Financial Services Inc. policies and industry regulations. Qualifications Minimum of 2 years of experience as a financial services representative or in a similar financial services role. Proven success in acquiring clients, building, and maintaining strong client relationships, and collaborating effectively with key partners and team members. Enthusiastic, self-motivated professional with a passion for helping clients achieve their financial goals. Eagerness to learn and grow with the financial services industry. Requirements Bachelor's degree preferred. Life and Health License highly preferred. Active Securities Industry Essentials (SIE) Exam, Series 6, and/or 63, 65 and/or ChFC Licenses preferred. Perks for Financial Services Representative - State Farm Agent Team Member The first year's compensation is expected to range between $60,000-$140,000 (including commission and production bonuses) with upward earning potential over time. Comprehensive benefits package, including 401(k) match, medical, dental, vision, Life Insurance and Accrued Paid Time Off (PTO). Volunteer events within the community and engage in a learning and fun culture. Access to a large book of customer households and top-tier training with mentorship from a successful career agent. A supportive, fun culture that emphasizes learning, growth, and enjoyment in the workplace. *This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. An equal opportunity employer We shall hire, retain, promote, compensate, and provide terms, conditions, and privileges of employment solely on the basis of the Companies' human resources requirements and each person's qualifications. We have an obligation to our policyholders to realistically determine our needs for employees and to select the best qualified available people to manage their insurance business. In fulfilling our obligations, we will not practice, tolerate, nor condone discrimination because of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or genetic information. All employees must respect the individuality and dignity of one another and the customers we serve. We shall always comply with the letter and the spirit of all national, state, and local laws pertaining to employment.

Job Title: Client Services Representative Employment Type: Contract to Hire Pay Rate: $21-$24 per hour Work Arrangement: Fully Onsite Job Description: We are seeking a dedicated and detail-oriented Client Services Representative to join our team in Owings Mills, MD. This role is fully onsite and offers a contract-to-hire opportunity. The ideal candidate will assist sales representatives and clients to ensure smooth order processing and provide exceptional customer service. Responsibilities: Assist sales representatives with order processing and client communications. Facilitate smooth order processing from initiation to completion. Address client inquiries and resolve issues promptly. Maintain accurate records of client interactions and transactions. Collaborate with internal teams to ensure timely delivery of products and services. Provide support in managing client accounts and maintaining client satisfaction. Qualifications: Previous experience in customer service or client relations. Strong communication and interpersonal skills. Ability to multitask and manage time effectively. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office Suite and CRM software. Ability to work onsite in Owings Mills, MD. Benefits: Competitive pay rate of $21-$24 per hour. Opportunity for contract-to-hire based on performance. Collaborative and supportive work environment.

Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities

Why You Want to Work Here This is a great opportunity to join a 1,000+ member non-profit trade association located in the suburbs of Washington, D.C. The mission of the Association is to promote benefits through advocacy, education, and networking. This position is responsible for customer service activities in support of various programs. A qualified candidate is expected to promote and foster a team-based work environment; maintain a positive and professional disposition; and demonstrate flexible and efficient time management skills including the ability to prioritize work assignments, handle stress, and consistently report to work on time prepared to perform the duties of the position. Responsibilities of the Customer Service Coordinator Analyze insurance documentation Perform data entry of information received daily Set-up new accounts and process changes to existing accounts Conduct outreach to customers to request additional information relating to accounts Perform account research for specific customers Conduct monthly collection calls related to outstanding fees Provide telephone coverage and support for customer service inquiries Conduct ongoing monthly outreach to program users to improve customer service experience Assist with daily workload and inquiries associated with other Information Service programs, as needed Assist with other duties as required within the department Qualifications of the Customer Service Coordinator Associates degree required 1-3 years of customer service work experience Organized and conscientious self-starter Ability to prioritize and complete tasks in an efficient and timely manner Strong computer and database management skills Strong aptitude for written and verbal communication Excellent interpersonal and customer service skills Accurate data entry skills Experience in web-based environments Must be dependable and a team player