Customer Service Representative
Customer Service Representative Job In North Augusta, SC
We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team.
Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customer service skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customer service experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
Automotive Customer Service Advisor
Customer Service Representative Job In Martinez, GA
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, and detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications:
Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipment
Must be able to lift and move work-related items up to 50 pounds
Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
Job Duties Include, but are not limited to:
Used software tools including POSNET Software
Speak with customers by phone, or in person.
Provide information about products and services
Take and recorded orders
Receive and process incoming phone calls from customer or client base
Effectively identified customer concerns over the phone
Determine charges for services requested
Collect deposits or payments
Arrange for billing
Respond to customer inquiries
Communicate with a clear, distinct voice
Maintain effective working relationships with customers.
Maintain a positive and professional phone demeanor
Qualifications:
Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center, or quick lube. Simply put, we're looking for people who can provide exceptional customer service.
Full-Time Perks:
Flexible Schedule
PTO
Health Insurance
401(k)
401(k) Matching
Employee Discount
Paid Training
Business Model & Culture:
Fast-paced and team-oriented environment
World-class JLU training to meet all challenges
Customer-driven building strong relationships
Value teammates and recognize their contributions
Being inclusive and having equal access to opportunity
Service Advisor
Customer Service Representative Job In Martinez, GA
Full-time Description
Automotive Service Advisors are needed now at Jim Hudson Acura in Augusta. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic.
Are you ready to make some BIG Money in your career as a Service Advisor? Do you want to be rewarded for your hard work, experience, and expertise? Come work with us!
Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.
Service Advisor - Job Benefits:
We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
Top Performers can earn $100K+
Guaranteed pay while training
Company provided training and education
Medical, Dental and Vision Insurance
$25K employer paid life insurance
Disability Insurance
401(k) retirement plan with employer match
Employee Assistance Program
Employee Assistance Fund
Flexible Scheduling
Corporate Chaplain
Paid Vacation and Personal Leave
Paid Holidays
Career advancement opportunities
A positive and professional work environment
Service Advisor - Job Responsibilities:
Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production
Requirements
Service Advisor - Job Requirements:
High school diploma or equivalent preferred
Automotive Service Advisor and/or dealership experience preferred
Valid in-state driver's license
Professional personal appearance
A 'People Person' with excellent communication skills
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Representative Job In Thomson, GA
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Customer Service Rep(04178) - 1233 Washington Rd
Customer Service Representative Job In Thomson, GA
We are K&K Family Ventures (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
Toss some dough, bring home the bacon!!
We are searching for qualified customer service representatives with personality and people skills. We are growing so fast it is hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management or even beyond. Whether it is your hobby, main-gig, or supplemental job, drop us a line. We are bound to have just the thing for you.
Qualifications
JOB REQUIREMENTS
You must be 16 years of age or older.
All candidates 18 and over must pass a Background check.
General job duties for all store team members.
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility daily.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed.
Ability to enter orders using a computer keyboard or touch screen.
Must be able to lift up to 50 pounds.
Occasional crouching, squatting, bending, or stairs while performing job tasks.
Must maintain clean and proper uniform per Domino's standards.
Additional Information
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (“Domino's Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Customer Service Rep
Customer Service Representative Job In Thomson, GA
Job Details University Thomson - Thomson, GA DayDescription
This position is responsible for the timely patient flow of the clinic in a pleasant, professional manner. This individual is responsible for sign-in of patient, accurate registration, and appropriate wait time before patient receives services. Requires awareness of customer service expectations, desire to deal with the public and good communication skills. Receptionist position reflects the organization and should be upheld to the highest standards.
ESSENTIAL RESPONSIBILITIES:
No eating in the receptionist area. All foods are to be consumed in the break area.
Dress professionally to represent the organization.
Greets patients with a high level of enthusiasm and focus on excellent customer service.
Gathers data for patient registration, obtains consent for treatment, copies insurance and identification card and enters into ECW with minimum errors.
Verifies coverage and eligibility on new patients by using internet, web portals or calling insurance company.
Courteously communicates with patient regarding expected co-pays and deductibles with emphasis on payment at the time of service.
Verifies enrollment eligibility and obtains PCP authorization as needed on Georgia Better Health Care members.
Updates sliding fee scale applications and/or assists patient in completion of new application.
Processes cancellation and no-show charts according to protocols.
Answers incoming calls for adding or canceling appointments to provider schedules. Verifies phone number, date of birth and insurance information.
Prepares and mails recalls and notifies patients of schedule changes according to protocols.
Assists patients with requests for their medical records following release of medical record policy and procedure.
Schedules appointments by obtaining thorough patient information including patient demographics and purpose of visit (chief complaint, physical, women's health, etc).
Schedules appointments by appropriate time slots with emphasis on prompt appointments and smooth patient flow in the clinic.
Calls patients for reminder appointments per office policy.
Works returned mail by researching correct address information and documenting into ECW.
Confers with nursing department for adding patients onto the schedule as overbooks.
Checks ECW schedule against provider schedule to catch any errors or changes in the provider's schedule.
Answers the phone taking accurate and thorough messages and transfers the calls as appropriate to the correct department/individual or entering information into the system. Notes must be legible and must be cohesive.
Obtains Release of Information from the patient and processes according to all regulatory requirements.
Accepts payments from patients, provides patient receipts, balances cash drawer and performs Close of Day activities as directed per policy.
Collects patient fees and balances due upon check-in.
Scans documents such as Release of Information, SFS applications, Living Wills accurately into ECW.
Maintains daily logs per policy including information required by CFO regarding no-shows, cancellations, new patients, etc.
Performs other duties as assigned.
EDUCATION:
High school diploma or GED.
Qualifications
QUALIFICATIONS:
EXPERIENCE:
One year work experience, preferably in a medical office setting. Preferred EMR/EHR experience.
Training specific in medical terminology, insurance requirements, customer service highly desirable.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of medical office procedures. Skill in operating a computer and copier/printer/fax machine. Skill in answering the telephone in a pleasant and helpful manner. Ability to work under pressure and still maintain accuracy. Ability to establish and maintain effective working relationships with patients, employees, and the public. Knowledge of commercial, Medicare, and Medicaid insurance requirements.
TYPICAL PHYSICAL DEMANDS
Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.
TYPICAL WORKING CONDITIONS
Work is performed in a high functioning office environment. Interaction with others is constant and interruptive. Contact involves dealing with people who are ill. Occasional evening or weekend work.
Medical Associates Plus reserves the right to direct its workforce this includes but is not limited to work location, work hours and job duties.
JOB RELATIONSHIPS
Supervised by: Director of Operations/ or Appointee
Employees Supervised: None
I acknowledge receipt of a copy of this job description and fully understand the requirements set forth therein.
Customer Service
Customer Service Representative Job In Evans, GA
We're looking for our next great Front of House Team Members! The advertised rate of $14/hr is for full-time team members with availability for Monday-Saturday 6am-4pm (32+hours/week); pay rate for part-time or limited availability will be adjusted.
As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.
At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!
Benefits / Perks:
Paid Training
Flexible Hours
Competitive Pay
Always closed on Sundays
Multiple School Scholarships Available
Multiple Career Advancement Opportunities
Working with a team who is committed to winning together and having fun!
Keywords: chickfila, hospitality, restaurant, server
Customer Service Representative
Customer Service Representative Job In Warrenville, SC
Store 2************ Augusta Rd, Warrenville, South Carolina 29851Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Full-Time or Part-Time
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Customer Service Technician
Customer Service Representative Job In Greenwood, SC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE
High School diploma (or equivalent) or higher
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-MB1
Additional Information
Salary ranges up to $64,000.
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Customer Service Rep
Customer Service Representative Job In Edgefield, SC
Thank you for your interest in Split Stop! We are a fast-growing chain of convenience stores throughout the CSRA and South Carolina. As a customer service representative, you will be our front line in providing an outstanding customer experience to all of our guests. Some of your main duties will include:
Counting money in cash drawers at the beginning and end of shifts, giving customers the correct change amounts and maintaining a balanced register.
Performing transactions for with a high level of accuracy and efficiency, including snacks, drinks, lottery sales, freshly prepared food where applicable and operating gas pumps.
Providing top-of-the-line customer service to all customers, answering any questions they may have about our facility and products, resolving any issues or complaints with professionalism and courtesy.
Giving every customer who enters your store a friendly welcome by greeting them with "Welcome to Split Stop!" and when they leave, "Enjoy your day!"
Maintaining clean and orderly checkout areas, ensuring that coolers and shelves are full with front-facing products.
Janitorial duties including dusting shelves and checkout areas, sweeping and mopping the floors with special attention paid to customer areas, cleaning customer restrooms.
When selling age-restricted items including but not limited to alcohol, cigarettes and e-cigarette products, checking the customer's photo ID every time and refusing sales when necessary. Split Stop has a zero tolerance policy for any illegal sales and failure to adhere to the standards set forth by Split Stop and state, federal and local ordinances will result in on-the-spot termination. A high school diploma or GED and/or previous experience in a gas station/convenience store location is strongly preferred but not required.
Sawa Kendra is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sawa Kendra complies with applicable state and local laws governing non‑discrimination in employment in every jurisdiction in which it maintains facilities. Sawa Kendra also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
Customer Service Associate
Customer Service Representative Job In Lincolnton, GA
Customer Service Associate Job Description
Department: Operations
Reports To: Store Manager
FLSA Status: Non-Exempt
STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store.
Essential Functions:
Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions:
Smile, speak to, and respond to customers.
Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment.
Read, write, hear and understand the English language.
Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products.
Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork
Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment.
Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift.
Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers.
React to a fire by lifting and transporting a fire extinguisher to the fire area.
Bend and remove metal plates and underground tank caps in order to check fuel levels.
Climb a ladder to clean windows and retrieve materials.
Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins.
Sweep parking lot and clean outside grounds and equipment.
Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time.
Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents.
Responsibilities and Duties
Observes work schedule as posted, unless a change is approved by Store Manager.
Adheres to all City, County, State and Federal laws.
Operates shift within company guidelines to achieve sales and profits and maintain standards.
Performs all duties in a safe, reliable manner.
Completes an incident report for all employee/customer accidents or property damage on the premises.
Completes shift change checklist according to guidelines.
Records information as warranted in the store communication log
Stays familiar with company manuals, bulletins, and other communications.
Advises Stores Manager of any situations having an adverse effect on store operating performance.
Recruits prospective employees.
Prepares a shift change report at the completion of shift in accordance with company guidelines.
Properly records all hours worked and signs timecard verifying all hours worked.
Assures proper sale and accounting of all merchandise purchased during shift.
Customer Service
Gives all customers prompt and courteous service.
Maintains personal appearance according to guidelines in Employee Handbook.
Wears company uniform and name badge while on duty.
Greets all customers with a smile and friendly acknowledgment.
Rings merchandise promptly, counts back change, offers receipt.
Assists customers who need help.
Reminds customers of specials, when appropriate.
Expresses appreciation to all customers.
Handles customer complaints according to company guidelines.
Inventory and Cash Control
Responsible for controlling cash and inventory on their shift according to company guidelines.
Protects company assets at all times.
Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift.
Merchandising
Keeps coolers, store shelves and displays fully stocked and fronted at all times.
Ensures the fast food area is clean and supplies are fully stocked at all times.
Keeps check-out counter clean and free of clutter.
Uses correct pricing for all merchandise.
Maintenance
Keeps store/floor clean at all times.
Checks all refrigeration units for proper temperature.
Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary.
Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list.
Food Service Operations
Ensures that the standards of any operations within the store are met, including additional training that is required
Investigates and resolves food quality and service complaints.
Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food.
Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift.
Additional
May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store
bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential function of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Requirements
Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.
Customer Service Representative
Customer Service Representative Job In North Augusta, SC
The Customer Service Representative at Austin Taylor Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a Big I South Carolina member agency is a great career choice!
Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Representative Job In North Augusta, SC
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
* Provides customer engagement in positive and approachable manner.
* Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
* Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
* Independently stocks shelves and recovers merchandise in the store.
* Accurately handles customer funds and processes transactions using the POS system.
* Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
* Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.
Customer Service Representative
Customer Service Representative Job In North Augusta, SC
* Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
Customer Service Representative
Customer Service Representative Job In Grovetown, GA
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Customer Service Specialist
Customer Service Representative Job In Greenwood, SC
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Customer Service Specialist
Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.
Job Duties:
Develop and maintain working knowledge of current products and services offered by the company
Answer all calls and emails in a timely manner, in adherence to their goals
Document all call information according to standard operating procedures
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation and orders
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
Must be able to navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered
Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
Meet quality assurance requirements and other key performance metrics
Facilitate resolution on customer complaints and problem solving
Pays attention to detail and has great organizational skills
Actively listens to patients and handle stressful situations with compassion and empathy
Flexible with the actual work and the hours of operation
Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents
Competency, Skills and Abilities:
Excellent customer service skills
Analytical and problem-solving skills with attention to detail
Decision Making
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Minimum Job Qualifications:
High School Diploma or equivalent
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
Exact job experience is considered any of the above tasks in a Medicare certified.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Sales Customer Service Rep I Burke County
Customer Service Representative Job In Waynesboro, GA
Attend training schools for professional development as required.
Complete applications and paperwork required for new P&C business and changes to existing business.
Bind P&C coverage according to insurance regulations and company guidelines.
Schedule appointments.
Complete follow-up requests to customers on insurance services.
Provide quotations for P&C insurance coverages.
Conduct other marketing activities as directed.
Handle routine correspondence from the home office.
Accept premium payments for new business and renewals.
Prepare, process, review, and monitor applications, changes, binders, etc.
Perform in a manner that will prevent errors and omissions.
Present a professional appearance, demeanor, and behavior.
Attend meetings and training as required.
Strive to attain company goals and growth expectations.
OTHER RESPONSIBILITIES/REQUIREMENTS
Other duties as assigned by manager.
Computer skills and abilities are necessary.
Development of skills and knowledge of product lines and offered services.
QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or GED required.
Must have valid Georgia Property and Casualty insurance license.
Must possess a valid Georgia driver's license.
Ability to handle confidential information; accuracy, and attention to detail.
Ability to relate to and work with various people in a professional manner.
Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Normal office environment with occasional travel necessary to attend training and meetings.
EOE M/F/D/V AA
#LI-ONSITE
Customer Service
Customer Service Representative Job In Abbeville, SC
Job Title: Customer Service & Technical Support Representative Hourly Rate: $16 Schedule: 7:00am to 5:00pm We are seeking a Customer Service & Technical Support Representative in Abbeville. In this challenging role, you will provide key technical assistance to customers, ensuring their inquiries and issues are addressed promptly while delivering exceptional service.
What Youll Do
Provide technical support to troubleshoot and resolve product issues.
Communicate technical information clearly to customers.
Manage multiple support cases while prioritizing urgent matters.
Maintain detailed knowledge of products and troubleshooting techniques.
Collaborate with team members for effective problem-solving.
What Were Looking For
Technical proficiency in product knowledge
Strong problem-solving abilities
Excellent communication skills
Empathy and relationship-building skills
Strong organizational and time management skills
Perks & Benefits of Working with WorkSmart
Health benefits
Same Day Pay program
401k plan
Referral and longevity bonuses
Equal Employment Opportunity
WorkSmart is an Equal Employment Opportunity Employer. We prohibit discrimination and harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Additional Information
In order to be considered for employment, applicants must have authorization to work in the United States. Our company maintains a zero-tolerance policy for illegal drug use or possession in the workplace. Pre-employment drug screening may be conducted, and employees may be subject to random testing.
Retail Sales Associate / Customer Service
Customer Service Representative Job In Evans, GA
Love people? Love wellness? Join a team where your energy, empathy and customer service skills shine-- while helping others feel amazing.
Retail Sales Associates enjoy the following perks:
Pay $12.00 training pay per hour $14 per hour after training is complete.
Commissions on retail items
Discounts on retail items
A complimentary monthly massage at the studio
Our team members will earn commission for wellness plan sales and have opportunities to earn up to increase income through bonuses on conversion rates.
Here's what we are looking for:
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.
Responsibilities
-Punctuality: Arrive on time for all scheduled shifts- This is a top priority.
-Availabitly: Must be able to work Saturdays and evenings. With weekly hours ranging from 12-20 hours.
-Instruction-Following: Take direction well and follow through on assigned tasks with attention to detail.
-Facility Cleanliness: Maintain cleanliness and order in the studio. Perform routine laundry duties. Clean and santize bathroom regularly and in between clients. Restock supplies and amenities as needed through out the studio.
-Client Interaction: Answer phone calls professionally and courteously. Process client payments accurately and efficiently. Sell Memberships, retail and gift cards.
-Team Communication: Communicate effectively with the team using Slack or WhatsApp. Participate in all scheduled team meetings and monthly 1 on 1's. Contribute to a positive, collaborative work environment. No Gossip Policy.
Qualifications
Strong Communication Skills
Customer Service Experience
Tech-Savvy
Organizational Skills
Attention to Detail
Self-Motivated & Reliable
Team Oriented
Discretion and Professionalism
Benefits Flexible Schedule: Enjoy a flexible work schedule, with the understanding that nights and weekends are required.
Top Rated Team: Work with a team thats recognized as the number one Google reviewed studio in the area.
Clinical Spa Environment: Experience the unique blend of clinical, therapeutic spa setting.
Complimentary Services: Recieve one monthly massage session or facial for free! Discount on high end retail.
Commissions: Opportunity to earn commissions on retail products and membership sales.
Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage + design are registered trademarks owned by ETM.
Customer Service Representative
Customer Service Representative Job In Aiken, SC
Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
* generous time off,
* 11 paid holidays,
* 401(k) with company match, Roth IRA,
* medical, dental and vision insurance,
* high deductible HSA,
* telemedicine,
* disability, cancer, and accident insurance.
* health & wellness suite
* company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
* Working knowledge of Microsoft Office Suite
* High school diploma or equivalent
* Present a professional appearance
* Able to work a 40-hour (minimum) workweek
* Willing to work minimal overtime as needed
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.