Financial Service Associate
Customer Service Representative Job In Portland, ME
TITLE Financial Service Associate EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
PAY RANGE
$18.71-$19.21 Per Hour with step progression
Five County Credit Union is looking for friendly candidates who enjoy working with people, are eager to learn, and are excited for personal skill development and career growth.
No experience needed. Paid training and paid parking.
Candidate will be responsible for providing a variety of services related to help meet our members financial needs with a focus on transactions, new accounts, and introductory loan processing. This includes answering member questions regarding products and services while seeking opportunities to upsell and assist members with their financial concerns. Incumbent is responsible for helping meet credit union growth objectives, building relationships with our members, and evaluating new account requests.
While successful candidates should demonstrate professionalism, attention to detail, and dependability, we will train you when it comes to the daily skills needed, including maintaining records, ensuring confidentiality and compliance with applicable policies and regulations, and referring helpful products and services to our membership, along with performing other duties as needed.
Flexibility is important. The company's hours of operation are Monday through Friday 8:30am to 7:00pm and Saturday 9:00am to 3:00pm. We are closed on Sundays in all locations. This is a full-time position with benefits. We are open most holidays and for those holidays that you work you would receive double time. We are closed as a company on Memorial Day, Independence Day, Thanksgiving Day, and Christmas Day therefore you will never be asked to work those four holidays. Saturdays are scheduled on a rotation.
The successful candidate will have a positive, friendly, professional attitude and appearance. People oriented, helpful and open to new ideas and change. Reliable transportation and attendance are a must. Basic math and computer skills are necessary.
Five County Credit Union is an equal opportunity employer, and we are committed to the health and well-being of our staff and members.
POSITION REQUIREMENTS
ESSENTIAL FUNCTIONS of a FINANCIAL SERVICE ASSOCIATE:
Assume responsibility for the efficient and accurate performance of front-line operation and account functions including transaction processing and new account services to members.
Actively identify and successfully cross sell products and services that contribute to the financial well-being of members.
Demonstrate the ability to successfully perform all functions and responsibilities expected of a Service Associate 2.
Accurately prepare and open new consumer accounts, identify and collect required documents needed for each account type opening, and onboard the new member with a suite of products.
Process account applications in accordance with credit union policies including performing all required and regulatory verifications.
Assist members with a variety of account requests, resolutions, and inquiries including, but not limited to, adding or removing owners, account changes, and service set ups.
Able to open and close sub accounts, including certificates, money markets, clubs and SHIP accounts, and explain the account features and benefits to members.
Open and explain features of tax advantaged accounts such as IRAs and HSAs.
Demonstrate the knowledge and ability to perform introductory loan functions such as keying loan applications and discuss general rate and term information with members.
Assist with balancing, posting, troubleshooting, and auditing of ATMs, ITMs, and cash recyclers.
Maintain knowledge of the payroll process for direct deposit and payroll deductions.
Demonstrate and maintain the ability to independently locate and utilize available resources when resolving common member issues.
Refer non-standard transactions or issues to the supervisor for assistance.
Respond to changes in organizational needs in a positive manner, while performing all other tasks as needed.
PERFORMANCE EXPECTATIONS of a FINANCIAL SERVICE ASSOCIATE:
Ensure confidentiality and preservation of member records, transactions, and company assets.
Ensure all activity complies with applicable policies and regulations.
Be depended upon to perform all duties as scheduled, accurately and efficiently.
Foster and maintain effective collaborative relations within the department and with other departments.
Represent the credit union in a positive and professional manner to the members, other credit unions, industry affiliates, the community, and all media channels including social media.
PHYSICAL DEMANDS of a FINANCIAL SERVICE ASSOCIATE:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must be able to speak and hear distinctly. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The employee is required to stand, sit and walk; sometimes to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds.
WORK ENVIRONMENT of a FINANCIAL SERVICE ASSOCIATE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. All essential functions are performed in an office setting. Temperatures in the climate-controlled office may fluctuate. Work area is sometimes noisy due to multiple member transactions. The noise level in the work environment is usually moderate. Employee may not be able to easily leave work area unless for a scheduled break.
MENTAL DEMANDS of a FINANCIAL SERVICE ASSOCIATE:
The mental demands for this position include: the need to be alert to member needs, to be resourceful in solving member problems, and to be precise when updating member accounts. The employee must be able to deal with people effectively under adverse and/or stressful conditions, occasionally be persuasive, use judgment, and exhibit patience.
FULL-TIME/PART-TIME Full-Time
OPEN DATE 8/5/2024
TITLE Financial Service Associate
EXEMPT/NON-EXEMPT Non-Exempt
LOCATION ME, Portland
PI9b2398b7277f-29***********2
RequiredPreferredJob Industries
Accounting & Finance
Domino's Customer Service Rep/Pizza Maker (Kittery) - Starting at $15 per hour (3003)
Customer Service Representative Job In York, ME
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. We have flexible hours for scheduling.
450 US-1 Kittery, ME
DOMINOS BENEFITS
Starting at $15 per hour
Opportunities for growth
Pizza Discounts
The Super Star we're looking for will possess the following:
A winning smile, great attitude and customer focused personality.
Excellent attendance & punctuality and basic math & money skills.
Ability to work in a fast-paced environment
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun and exciting workplace. Domino's Pizza is the number one pizza company in the world! With your help we can be number one in every neighborhood!
JOIN THE # 1 PIZZA COMPANY TODAY!
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.
See Domino's Privacy Policy at ************************************ and SonicJobs Privacy Policy at ************************************-policy and Terms of Use at *********************************************
Customer Success Consultant - Hybrid in FL
Customer Service Representative Job In Portland, ME
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
The **Customer Success Consultant** will build relationships in key accounts to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support top accounts in the United States. They will work closely with the customer and sales representatives to understand customer goals, needs, and best ways to support the account.
**What you'll do here:**
Consultant
+ Ability to work as a consultant, project manager, account manager, and data analyst.
+ Ability to develop strong product knowledge and align product implementation to customer's goals and outcomes.
+ Ability to clearly communicate with school administrators to understand their greatest needs and expected implementation and adoption outcomes.
+ Build and maintain relationships, becoming a trusted advisor to partners to ensure customer retention.
+ Partner with internal teams on professional development and customer support to create customer journey maps and inform product development roadmap.
Project Manager
+ Monitor each step of implementation process and project progress: anticipate potential issues and proactively manage details.
+ Develop a strategic plan to build customer relationships with key customer roles including technology director, curriculum director, building administration, department chairs, grade level chairs, and coaches.
+ Proactively establish expectations with customers to ensure successful implementations and outcomes.
+ Engage colleagues as needed to provide solutions to customers, including onboarding/training, strategic product and content discussions, and customer support needs.
+ Assist and support sales, marketing, and product teams in handling customer requests and needs in a timely manner.
Account Manager
+ Actively engage customers regarding their product implementation and use.
+ Monitor and act on account expirations and renewal targets and leverage relationships to achieve customer renewals.
+ Respond to customer inquiries and resolve any unforeseen issues in a timely manner.
+ Demonstrate flexibility and be able to shift focus between designated and pooled accounts.
+ Use appropriate communication methods to engage customers - meetings, webinars, videos, emails, and phone calls.
Data Analyst
+ Use metrics across multiple platforms to document, respond, and improve customer health.
+ Present and use data to facilitate strategic account meetings during key times in the customer journey.
+ Create and maintain Pendo guides, surveys, and reports for analysis and customer support.
+ Work closely with team to position pilots for successful future adoptions.
Skills you will need here:
+ Bachelor's degree preferred
+ 3-5 years' of customer success, sales or education experience or a combination of education and relevant experience.
+ Understanding of and experience in implementing successful customer retention and growth strategies.
+ Strong MS Office skills and Excel experience required.
At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.
Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at *****************.
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$67,000.00 - $107,200.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Call Center Representative (Monterrey)
Customer Service Representative Job In Maine
Full-time Description
Segoso Mexico - Where Tomorrow is Today. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.
Position: Customer Service, Billing, and Soft Collections Representative
Job Description:
Segoso Mexico, a leading call center in Monterrey, is seeking dedicated Customer Service, Billing, and Soft Collections Representatives to join our team. We are looking for dependable, detail-oriented team players with strong communication and negotiation skills who excel in a fast-paced environment. Successful candidates will handle customer interactions, resolve billing issues, and manage soft collections with professionalism and efficiency.
Key Responsibilities:
Provide exceptional customer service via phone, email, or chat.
Resolve billing inquiries and discrepancies efficiently.
Conduct soft collections calls to assist customers with payment arrangements.
Handle high call volumes while maintaining quality and accuracy.
Collaborate with team members to meet performance metrics and goals.
Document customer interactions and maintain accurate records.
What We Offer:
Paid training to ensure your success.
Competitive hourly pay with a monthly performance bonus.
Paid sick time and law-mandated benefits.
Additional benefits, including pantry vouchers, major medical insurance, and savings funds (optional).
Requirements Job Requirements
Essential Skills and Qualifications:
Proven experience in customer service, billing, soft collections, phone, and/or call center roles.
Strong negotiation and communication skills to handle sensitive situations professionally.
Ability to multitask and stay organized in a high-volume environment.
Problem-solving mindset with a focus on delivering customer satisfaction.
Dependable and team-oriented with a positive attitude.
Preferred Qualifications:
Familiarity with CRM systems or call center software.
Experience in handling billing disputes or collections.
Reservation Agent
Customer Service Representative Job In Maine
Job Title: Reservation Agent
Reports To: Restaurant Manager
Jordan Pond House is seeking an enthusiastic and detail-oriented Reservation Agent to join our team. This position is responsible for managing guest reservations, providing exceptional customer service, and ensuring smooth operations for all incoming bookings. The ideal candidate will have experience in handling reservation systems, excellent communication skills, and a passion for hospitality in a scenic, high-demand setting.
Key Responsibilities:
Guest Reservations: Handle incoming reservation inquiries via phone, email, and online booking systems (e.g., Resy, OpenTable), ensuring accuracy in booking details, guest preferences, and special requests.
Customer Service: Provide exceptional service by answering questions, offering recommendations, and addressing guest concerns related to reservations in a professional and friendly manner.
Booking Management: Confirm reservations, make adjustments or cancellations as necessary, and ensure that all reservation information is up to date and accurate in the system.
Special Requests: Ensure that special requests (such as seating preferences, dietary needs, or accessibility requirements) are recorded and communicated to the appropriate team members.
Communication: Maintain clear communication with guests and internal teams to ensure smooth check-in and seating procedures.
Guest Experience: Provide pre-arrival assistance, including directions to the property, and share essential information about Jordan Pond House's amenities, policies, and procedures.
Troubleshooting: Resolve any booking conflicts or issues in a calm and professional manner, providing timely and effective solutions to ensure guest satisfaction.
Administrative Tasks: Assist with administrative duties related to reservations, including tracking no-shows, cancellations, and special booking requests.
Daily Reporting: Provide daily reservation summaries and reports to management, ensuring all reservations are properly allocated and up-to-date.
Qualifications:
At least 1 (One) year previous experience in a reservation or customer service role in a hospitality environment is preferred.
Proficiency in reservation software (such as Resy, OpenTable, or similar systems).
Strong communication skills, both verbal and written, with the ability to interact professionally with guests and colleagues.
Detail-oriented with the ability to handle multiple tasks simultaneously and accurately.
Ability to problem-solve and handle guest issues in a calm, professional manner.
Excellent organizational skills, with the ability to manage a high volume of incoming reservations efficiently.
Strong phone etiquette and a friendly, welcoming demeanor.
Knowledge of the local area and Jordan Pond House's offerings is a plus.
Basic computer skills and familiarity with Microsoft Office or similar programs.
Must be able to work weekends and holidays as needed during the busy season.
Customer Service Advisor - Portland
Customer Service Representative Job In Portland, ME
Full-time, Part-time Description
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $17-20 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $17-20 per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company
Customer Success Representative
Customer Service Representative Job In Augusta, ME
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to ********************* .
Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.
**Job Purpose:**
The Customer Success Representative supports Autodesk and Bluebeam Account Managers in driving business growth and renewals by fostering strong client relationships and ensuring the successful delivery of technical service engagements. This role acts as a trusted advisor to clients, aligning their needs with tailored solutions, providing proactive support, and ensuring satisfaction through effective coordination of resources and services to achieve desired outcomes.
**Core Job Duties**
+ Collaboration with Account Managers: Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly.
+ Technical Service Oversight: Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations.
+ Client Relationship Management: Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs.
+ Customer Advocacy: Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams.
+ Issue Resolution: Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations.
+ Process Improvement **:** Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences.
**Minimum Requirements for job:**
**Education and Experience:**
+ Bachelor's degree in Business Admin or Technology related field
+ 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role
+ Familiarity with CRM and PM tools
**Knowledge, Skills & Attributes:**
+ Autodesk and Bluebeam or related software
+ Strong understanding of customer success principles and practices.
+ Familiarity with technical service delivery processes and project coordination.
+ Strong organizational and time-management abilities to handle multiple priorities effectively.
+ Analytical and problem-solving skills for addressing client issues and identifying opportunities.
+ Customer-focused mindset with a proactive approach to addressing needs and challenges.
+ Collaborative and team-oriented with the ability to work across departments.
**Physical Requirements:**
+ Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment.
+ Capacity to travel as required, which may include driving or air travel.
**Working Conditions:**
+ Primarily operates in a remote work environment with consistent access to necessary technology and resources.
+ Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings.
+ Periodic travel may be required for on-site client visits, conferences, or team meetings
+ Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines.
**We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (**************************** .
Customer Experience Representative
Customer Service Representative Job In New Gloucester, ME
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.$20 - $20 an hour
Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
Call Center Representative 1, Position Location Portland, ME - May 2025 Start Date
Customer Service Representative Job In Portland, ME
Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. BE PART OF THE CONNECTION At Spectrum, we keep more than 31 million customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.
WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST
* Talking to many different types of people from across the country
* Answering inbound phone calls from customers related to billing inquiries
* Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
* Establishing and growing professional, positive relationships with Spectrum customers
* Collaborating with management on customer issue escalations
* Representing a Fortune 100 company with professionalism and courtesy
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
* Education: High school diploma or equivalent
* Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
* Language: Ability to read, write, speak and understand English
Preferred Qualifications
* Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
* Technical Skills: MS Office, computer skills, typing
* Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
* Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
SPECTRUM CONNECTS YOU TO MORE
* Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
* Competitive Pay: Generous $20 per hour starting pay
* Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
* Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
* Total Rewards: Our comprehensive benefits are among the best in the industry
Apply now, connect a friend to this opportunity or sign up for job alerts!
COP139 2025-49506 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Apply Now
Member Experience Call Center Specialist I
Customer Service Representative Job In Brunswick, ME
Full-time Description
Are you the call center pro we've been seeking? Someone ready to make a meaningful impact on our members' lives. At Atlantic, we believe that exceptional individuals like you are the pulse of the communities we hold dear. If you're passionate about engaging phone conversations and excel at seamless communication through text or email, then you're exactly who we're looking for.
Step into the dynamic epicenter of Atlantic FCU-where every incoming call and chat meets its expert match. As a seasoned Member Experience Call Center Specialist I, you're not just providing answers; you're a masterful navigator through our products and services, skillfully handling Tier I calls and chats with precision, expertise, and unparalleled service excellence at our Member Service Center. From managing transactions with a deft touch, swiftly addressing balance inquiries, maintaining debit card integrity, to adeptly recommending our cutting-edge products, your approach is a blend of genuine friendliness, lightning speed, and flawless accuracy, turning every interaction into a testament of your professional prowess.
Ready to create exceptional member experiences? Join us. Let's make a difference together!
Atlantic is proud to be an Equal Opportunity Employer
Requirements
At least one year of call center experience.
Previous experience within a financial institution call center is preferred.
Excellent customer service skills to help meet and exceed member expectations.
Superior written and verbal communication.
Note that occasional Saturday commitments may be required.
Automotive Customer Service Advisor
Customer Service Representative Job In Portland, ME
Are you looking to join a trusted brand that offers growth and stability? Berlin City Toyota seeks an experienced, customer-focused, results-oriented Automotive Service Advisor to join our successful and passionate team!
What We Offer:
A competitive pay plan with training and mentorship that provides career growth and increased income potential
Recognition programs & awards are part of the culture that rewards excelling and high-performance
Flexible schedule with paid time off that accrues from day one of employment
An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
401(k) with employer contribution!
Health and Wellness membership reimbursement up to $75.00 per month
Employee discounts
Fun team atmosphere
Position Overview:
A Service Advisor initiates automotive services and repairs by communicating with customers to ascertain the maintenance services requested. In addition, they verify any warranty and service contract coverage; identify and inform customers of any additional vehicle maintenance or repair opportunities deemed valuable to maintain vehicle safety and performance; develop estimates and secure commitments to perform work; write repair orders and maintain customer rapport and records. The Service Advisor is an excellent opportunity to experience the day-to-day operations of the service department. Whether answering and making phone calls and emails or assisting service customers face to face, you'll be responsible for ensuring every customer has a positive, lasting experience.
Who You Are:
You have 5+ years of experience as a Service Advisor
You are passionate about taking care of the customer and have the knowledge to educate them about what is going on with their vehicle in terms they can understand
You are professional, career-minded, with character, skill, and drive
You value continual training & professional development
You have a proven ability to set and achieve targeted goals
You consistently meet or exceed productivity and service standards
You possess exceptional communication, organization, and follow-up skills
You work as a team player and interact with customers, managers, and co-workers in a professional, courteous manner
You have keen technical skills and thrive on learning
Essential Job Functions:
Provide every customer with an estimate of repair costs, including parts and labor or identification of warranty coverage, after completing a complete vehicle assessment.
Provide customers authorization in a timely fashion for additional repairs that may be needed before the repairs are attempted.
Establish a realistic and specific time promise (including customers waiting) for each customer.
Maintain an accurate job tracking sheet that provides a proper workload based on daily calculations of group capability.
Requirements:
Must be at least 18 years of age
A Valid Driver's License and favorable Motor Vehicle Record
Ability to pass a pre-employment background check
Authorized to work in the United States
Who We Are:
Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver great customer and associate satisfaction. Our philosophy is Easy - a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.
To Learn More about Berlin City Auto Group and Career Opportunities, visit us at ******************************
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
Call Center Representative (On-Site)
Customer Service Representative Job In Scarborough, ME
Full-time Description
Elevate Customer Satisfaction with Mainely Tubs!
Are you a customer service expert with a knack for problem solving? Mainely Tubs is seeking a dedicated Onsite Customer Support Specialist to join our team. If you have a passion for providing exceptional service, we want to hear from you!
Key Responsibilities:
· Customer Connection: Handle incoming calls and emails from customers seeking service for their hot tubs, swim spas, and saunas
· Troubleshooting Specialist: Effectively troubleshoot customer inquiries and schedule water care and service requests, demonstrating strong problem-solving skills.
· Educator: Educate customers on water care services and contract packages, providing valuable insights to enhance their experience.
· Grievance Resolution Specialist: Manage complaints and resolve customer grievances related to service issues, ensuring a positive customer outcome.
· Team Collaborator: Provide support to field technicians, assisting with scheduling and addressing other customer-related issues to ensure a smooth service process.
Requirements
· Customer Service Experience: Three to five years of experience in customer service and/or related positions, demonstrating a track record of excellence.
· Education: High school diploma and/or equivalent.
· Problem-Solving Pro: Strong problem solving and troubleshooting skills, with the ability to think critically and find effective solutions.
· Service Recovery Expert: Ability to de-escalate situations and provide service recovery, turning challenges into opportunities for customer satisfaction.
· Schedule: Availability to work a Tuesday through Saturday schedule.
Why Join Mainely Tubs:
· Hands-On Learning: Gain practical experience and knowledge in a supportive environment.
· Team Setting: Join a team of experienced professionals who are passionate about what they do. We work hard, support each other, and celebrate successes together.
· Benefits: We are 100% employee owned and all team members begin receiving annual grants of company stock in their second year. Other benefits include health insurance, 401(k) with match, paid time off and more.
Patient Service Contact Center Rep
Customer Service Representative Job In Lewiston, ME
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Patient Scheduling (Hospital Based and Professional Services)
The responsibilities include but are not limited to, accurate coordination and appropriate issuance of appointments for hospital-based departments and provider services. In this role, the individual will have contact with patients via phone, hospital departments, practice areas, and external clinical service providers. Scheduling tasks include:
Secure and complete inbound scheduling requests
Review clinical orders to support service requests
Initiate outbound calls to complete scheduling requests
Communicates pre-procedure preps
Secure and validate required demographic and insurance information
Verify insurance information and coverage
Initiate medical necessity checks as required
Complete pre-registration activities
Perform patient estimates as required
Advise and secure patient payments prior to service
Refer patients to financial counselors
Provide exceptional customer service
Complete Dept/Org education requirements
Ensure accurate data collection and documentation
Meets performance standards as determined by Department
Financial Clearance (Pre-Registration, Referral/Authorization/Verification/Estimation
The responsibilities include but are not limited to financially securing an account prior to service delivery. In this role, the individual will have contact with patients via phone, hospital departments, practice areas, Insurance Companies, Medical Review Management Organizations, and external clinical service providers. Financial Clearance tasks include:
Secure and complete pre-registration activities
Secure and validate required demographic and insurance information
Verify insurance information and coverage
Secure clinical information to support authorization and referral requirements
Securing and obtaining appropriate prior authorizations and referrals
Perform patient estimates as required
Advise and secure patient payments prior to service
Refer patients to financial counselors
Initiate medical necessity checks as required
Initiate and obtain Notice of Admissions to insurance payers
Identify, communicate, and resolve findings that do not meet financial clearance guidelines
Provide exceptional customer service
Complete Dept/Org education requirements
Ensure accurate data collection and documentation
Meets performance standards as determined by Department
Education and Experience:
High school graduate or equivalent
Minimum 1-2 years of relevant experience preferably in one of the following: scheduling, pre-registration or financial clearance, preferred
Knowledge of medical terminology preferred
Understanding of insurance reimbursement basics
Knowledge, Skills and Abilities:
Strong customer focus
Above average verbal communication skills
Above average written communication skills
Ability to multitask and prioritize work assignments
Good time management skills
Analytical Thinking
Good problem-solving capabilities
Attention to detail
Ability/proficiency to use multiple systems and software applications
Ability to ask and secure payments from patients
Ability to work across and within Hospital Departments
Ability to work with external partners/customers/insurance carriers/clinical mgmt organization
Knowledge of insurance reimbursement basics
Basic understanding of Revenue Cycle
Ability to engage patients and team members utilizing the CMH Experience Standards
I am creating a warming, caring, and non-judgmental environment.
I am actively listening and seeking information.
I am honest, truthful, and consistent.
I am respectful, treating all individuals with dignity and empathy.
I am serving as a role model, taking both initiative and ownership when appropriate.
I am working collaboratively and demonstrating teamwork.
I am resilient and adapt to change in positive ways.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
Customer Insights Representative - EMEA Enterprise
Customer Service Representative Job In Stockholm, ME
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.
We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together.
We're looking for a Customer Insights Representative to join our Enterprise Support team in our Stockholm office.
You'll be part of a humble and fast-moving team that helps our users shine during interactive presentations. Providing quality support to inspire our users at scale has been a key driver of Mentimeter's success since the very beginning.
Role responsibilities:
As a Customer Insights Representative, your primary responsibility will be to respond to customer inquiries via chat and email. Your daily tasks will include:
* Responding to support requests from users worldwide, helping them create amazing interactive presentations (approx. 75% of your time, with occasional video call troubleshooting).
* Gathering and sharing insights from our Enterprise users with product, sales, and marketing teams.
* Assisting with administrative tasks, such as managing payments, qualifying refunds, handling resellers, and invoicing.
* Collaborating on initiatives within the support team, such as translating help articles and other resources to better support our global users.
* Working closely with our Sales team to identify potential inbound sales leads and business opportunities.
We believe you have:
* Business-level English with outstanding verbal and written communication skills.
* A minimum of 2 years of full-time experience in B2B (Business to Business) & Enterprise customer support.
* A solid technical understanding of websites and browsers for troubleshooting with customers.
* A strong passion for supporting international customers with excellent problem-solving and communication skills.
Bonus points for:
* Experience working with enterprise customers (B2B) or in sales.
* Business-level German (spoken and written).
* Any other relevant experience in supporting global customers in a SaaS environment.
* Previous copywriting experience.
What resources do we have to support you:
* A support team of eleven dedicated colleagues.
* First-in-class support tools and scalable solutions such as resolution bots, saved replies, and a comprehensive help center.
* Robust onboarding and hands-on training.
* A beautiful office with everything you need to perform your best work.
Information for applicants:
To support our global user base, your working hours will rotate weekly, ranging from 08:00 - 17:00 to 10:00 - 19:00 (same hours for a full week).
We strongly believe in the power of teamwork! While we value being in the office for collaboration and mutual learning, we also offer flexibility. Our hybrid model allows you to work from home up for up to 2 days a week while spending at least 3 days a week collaborating and working with colleagues in our centrally located Stockholm office.
Please note that we are currently not able to provide work permit/visa sponsorship- or relocation assistance for this position.
Recruitment process:
* Alva Labs tests - Conduct a personality and logical ability test as part of the screening process
* Introduction interview - Meet TA partner for an introduction interview
* Business Case - Conduct a business case assignment to showcase your skills, knowledge and core competencies
* Competence interview - Meet the team at our office for an in-depth onsite interview
* Culture interview - Reflect more about our 5 core values and why you would be a great fit at Mentimeter
What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.
All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page
Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.
Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.
Associate Financial Services Representative- HYBRID
Customer Service Representative Job In Portland, ME
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:**This position is based at our Portland, ME or Chattanooga, TN home office locations**
Minimum hourly rate is $25 p/hour
This position is an entry level position within the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing simple overpayment calculations from the available file information. When the overpayment has been determined and the file documented, the incumbent works directly with the claimant, advocate or employer, primarily on the phone, to ensure that overpayments are recovered timely and in accordance with the specific policy language.
This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit's overall recovery results.
The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - Unum and Colonial) and may be expanded based upon department needs.
Principal Duties and Responsibilities
Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file.
Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications.
Negotiates and binds the Company with respect to decisions made regarding appropriateness of pursuing overpayments (generally lower amounts than the Financial Services Representative (FSR) role.)
Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps.
Secures a professional relationship with the claimant and/or employer, provides excellent customer service, demonstrates empathy, and remains open to new information. Provides prompt, accurate, and courteous responses to customers to promote the Unum brand.
Partners with Lead FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special projects and other assignments as needed.
This position may also include some administrative duties in support of the team.
Job Specifications
College degree preferred or equivalent work experience
Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink)
Solid mathematical, oral, and written communication, and interpersonal skills
Strong service and quality orientation
Demonstrates efficiency in time management and ability to multi-task goals and priorities
Ability to work with others in a highly collaborative team environment
Self-motivated in a goal oriented environment
Adaptable to change
Ability to manage worklist effectively with quality while able to multi-task
Solid negotiation skills
Able to deal with conflict effectively and professionally
~IN1
#LI-CC1
#hybrid
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$68,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Inside Sales Representative
Customer Service Representative Job In Augusta, ME
**Department:** Sales The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker?
Wilson Language training is growing and is looking to hire an Inside Sales Representative.
An Inside Sales Representative is responsible for generating sales opportunities and building relationships with customers. They primarily handle inbound and outbound calls, emails, and other communications to engage potential and existing customers, understand their needs, and promote relevant products or services. This role involves working closely with the sales and customer experience teams to achieve sales targets and maintain high customer satisfaction levels.
**Essential Job Functions:**
+ Identify and qualify leads through various channels, including phone calls, emails, and social media platforms to both new and existing customers.
+ Present and demonstrate the company-s products or services to prospective customers, taking a consultative approach by explaining the benefits and addressing any customer concerns.
+ Follow up on inbound inquiries and sales leads, ensuring timely and professional responses to prospects and customers.
+ Maintain and update customer information and sales activities in the CRM system. This includes keeping an extensive, up to date pipeline of opportunities.
+ Meet or exceed weekly KPI-s and monthly and yearly sales quotas for your targeted geographic territory.
+ Assist customers with order placement, quotes, and provide necessary support throughout the sales cycle.
+ Coordinate with customer experience team members to deliver seamless customer experiences and address customer concerns.
+ Track sales performance and generate reports to analyze sales trends and identify improvement areas.
+ Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
**Minimum Requirements**
**Skills:**
+ Minimum of 4-5 years of experience in an inside sale or a similar role.
+ Proven experience in sales, customer service, or a similar role (inside sales experience preferred).
+ Strong communication skills, both verbal and written.
+ Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
+ Ability to build rapport with customers and handle objections effectively.
+ Strong problem-solving skills and attention to detail.
+ Goal-oriented with a passion for achieving and exceeding sales targets.
+ Willingness to learn and have an open mind.
+ Ability to multi-task, prioritize, and manage time effectively.
+ Ability to work under pressure.
**Education or Certification:**
+ Bachelors- degree or equivalent experience.
Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:
+ Medical, dental, vision, and Life & Disability Insurance
+ 401k plan with partial employer match
+ Paid Time Off
+ Paid holidays
+ Tuition reimbursement
+ -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks.
Anticipated Salary Range: $51,500 - $74,750.
Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V
Call Center Banker- Specialist-1st and 2nd Shift- Belfast, ME
Customer Service Representative Job In Belfast, ME
Belfast, ME, US
Brunswick, ME, US
South Portland, ME, US
This role is responsible for connecting clients with the breadth of solutions that the bank (our client) offers to help achieve their financial goals in a virtual environment. Advanced Client Solutions Specialists balance service requests and sales opportunities and are experts on financial solutions. They probe clients to understand life and financial goals, and pair new solutions and services to meet their needs.
Responsibilities
Works to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs
Responds to customer inquiries and concerns, creating customized solutions
Sells and fulfills banking products (examples: checking & savings accounts, credit cards, CDs, IRAs, loans)
Identifies client needs for Specialist (licensed) sales functions and refer to partners (Merrill, Lending, & Small Business)
Quotes rates, terms and programs for banking solutions
Manages risk in every business, product and service transaction leveraging available tools
Skills Used in this Role:
Relationship building
Consumer products and solutions
Telephone sales
Referral Sales
Transitioning client conversations
Customer focus
Customer service
Building rapport
Establishing Trust
Active Listening
Overcoming objections
Gaining agreement
Multitasking
Oral communication
Problem solving
Required skills:
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and showing empathy
Is curious, has a growth mindset and is comfortable receiving ongoing performance feedback and coaching
Enjoys ongoing change and learning new technology/processes
Has an intermediate level of proficiency with computers
Desired skills (that may result in a higher-than-average starting salary)
Experience in financial services
Experience in sales, cross-selling, upselling or referring products
Experience working in an inbound or outbound contact center (phone, chat and or video)
Experience working as a Personal Banker managing high client volume
Start Date: October 7, 2024
1st Shift Training
1st and 2nd Shift Available After Training
Inside Sales Representative 821897
Customer Service Representative Job In Glenburn, ME
Bonney Staffing has partnered with a local company who has been known to be committed to service families, neighborhoods and our nation, but providing quality services and products! This partnered company is on the hunt for a quality employee such as yourself! Come apply today!
The Sales Representative job in Hermon, Maine is responsible for answering phones, scheduling site visits and coding walk-ins. Youll have a solid understanding of how to perform clerical and office duties utilizing Quickbooks, MS Office and Excel. This full time, temp to hire postiion.
Sales Representative Qualifications:
High School Graduate or equivalent
Solid customer service skills
Attention to detail
Quickbooks experience HIGHLY preferred
Ability to sit for long periods of time
Business casual dress code/no open toe shoes
Ability to communicate effectively written and verbally
Required Skills:
2 years of solid customer service experience and cash handling
Familiarity with computers and applications such as MS Office/Word/Excel and solid office experience
Sales Representative Details:
Schedule: Monday-Friday 8am-330pm
Pay Rate: $16+ DOE
Start Date: ASAP
Sales Representative Benefits:
Health and prescription coverage (while on assignment through Bonney Staffing)
Generous benefits offered by the employer once hired permanently!
Ask us about our $$Referral Bonus Program$$
If you believe you are a qualified candidate for our Sales Representative role please apply or contact us today!
#BSCB
Guest Services Representative Team
Customer Service Representative Job In Bar Harbor, ME
KOA, INC. DEI STATEMENT At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to:
intentionally create a sense of community and belonging for our guests, employees and franchise partners
continually educate ourselves and advance our understanding about DEI
sustain a culture that promotes diversity of thought and experiences
ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
drive change in our company and industry through action and implementation
ABOUT KAMPGROUNDS OF AMERICA, INC.
Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.
The owned and operated assets of KOA (OAK) is a division of KOA, Inc.'s overall operations, and is rooted in the mission and values of KOA. The current OAK portfolio consists of campgrounds in the United States and Canada.
REPORTS TO
Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager
POSITION SUMMARY
The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.
SPECIFIC DUTIES
Greet and welcome all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift check-list, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Fully comprehend and be able to operate all relevant aspects of the campground property management system.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
Be familiar with all in-house groups.
Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Notify management of any pertinent information related to daily shift activities.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain health standards and ensure guests and team members are in a safe and secure environment.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Demonstrates positive attitude with guests, management, team members and vendors.
Consistent maintaining of arrivals, departures and campground census reports.
Attention to detail when handling reservations and/or registering guests.
Promotion of ancillary revenue streams.
Meet Quality Assurance standards.
JOB QUALIFICATIONS
Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.
Other details
Pay Type Hourly
Hiring Rate $16.00
Job Start Date Thursday, May 29, 2025
Job End Date Wednesday, October 1, 2025
Customer Service Advisor - Biddeford
Customer Service Representative Job In Biddeford, ME
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $16-18 per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company