Customer Service Representative Jobs in Lexington, NC

*This job is onsite in our Jamestown, NC office* TOV Furniture is a fast-growing furniture brand, and we're looking for a friendly, reliable, and problem-solving individual to join our customer service team in Jamestown, North Carolina! No experience? No problem! If you have a great attitude, enjoy helping people, and are eager to learn, we'll provide all the training you need. What You'll Do: Help customers via phone, email, and chat with product questions and order updates. Provide order status updates, make edits, and handle cancellation requests. Keep detailed records of customer interactions in our system. Work with warehouses and shipping partners to solve order-related issues. Send out fabric swatches to help customers with their purchases. Provide weekly updates to customers waiting on backordered items. Most importantly, make sure every customer feels valued and taken care of. What We're Looking For: ✅ No experience required! We'll train someone with the right attitude. ✅ Basic computer skills - we work on computers all day! ✅ Strong communication skills - you'll be chatting with customers a lot. ✅ Good organizational skills. ✅ A team player who works well with others. Perks & Benefits: ✨ Health Insurance ✨ Life Insurance ✨ 401K Match ✨ Paid Vacation Time ✨ Stocked Pantry Job Type: Full-time Pay: $16.00 - $17.00 per hour

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Service Specialist on the McGriff Property & Casualty Service Center team, you'll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectation of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up. Our future colleague. We'd love to meet you if your professional track record includes these skills: High School graduate or equivalent education and/or related experience Strong interpersonal skills, especially telephone demeanor Independent thinking with an ambitious goal-oriented mindset Strong team player worth ethic and willingness to help reach all goals Demonstrate proficiency of basic computer applications, such as Microsoft Office products These additional qualifications are a plus, but not required to apply: Property & Casualty Insurance Experience Property & Casualty License We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: ************************ To view additional career opportunities, visit *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: ************************************ ********************************** ***************************** ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #MMAPCS #MMAMCG #LI-Onsite

Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution! Adecco is currently assisting one of its clients in their search for a Dealer Discount Specialist in Winston-Salem, NC! Pay rate: $20.07/hr Shift availability: Mon - Fri, 8a-5p (Possible weekends) For instant consideration for this role, click on Apply Now and upload resume! Our ideal candidate for this Dealer Discount Specialist must have/must be able to: Deliver world standard client service leadership by answering telephone inquiries timely, accurately and professionally. System attachment of new loan packages and/or loan support documentation (sorting) to the appropriate application file. Review, verify, and board loan packages and loan package support documentation in accordance to the Loan Verification guidelines, including but not limited to: Loan request application Completed signed loan documents Proper documentation related to cosigners, guaranty agreements or chattel agreements Properly document any additional products, such as gap insurance, extended warranties, tire and wheel or theft protection services Dealer sales invoice Collateral information recording Customer identification Provide key support, research and problem resolution to dealer clients. Deliver and provide training, coaching and mentoring for those in Sheffield Dealer Discount I position and assist with the most complex work. Perform supplemental department business processes and reporting as delegated by team leader or manager. Track, manage and cure loan packages identified as incomplete or reflect evidence of discrepancies. Execute commodity checks via telephone communication to new customers. Assist in attaching dealer loan proceeds confirmations to loan application files Education/Certification Requirements: High School Diploma or GED Experience requirements for this Dealer Discount Specialist: Customer Service experience required Banking/consumer loan experience highly preferred Excellent attention to detail Ability to work in a fast-paced environment Ability to work flexible hours Note: This role is On-Site; thus, open to candidates near/in/around Winston-Salem, NC! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Dealer Discount Specialist in Winston-Salem, NC APPLY NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

About the Role: In this role, you'll be the first point of contact for inbound customer inquiries, providing exceptional service and building strong relationships. You'll take ownership of customer concerns, navigate complex situations with empathy, and ensure every interaction is handled with professionalism and efficiency. What You'll Do: Provide Exceptional Customer Service: Handle inbound calls, address inquiries, and resolve issues with a focus on customer satisfaction. Build Strong Client Relationships: Act as a liaison between clients and their customers, fostering positive interactions and maintaining loyalty. Problem-Solve and De-escalate: Independently assess situations, determine appropriate solutions, and de-escalate challenging calls with tact and diplomacy. Document Interactions Accurately: Maintain detailed records of all customer interactions in our CRM system. Utilize CRM Systems: Access and interpret customer data to provide accurate information and resolve issues efficiently. Contribute to Process Improvement: Identify opportunities to enhance efficiency and share feedback with leadership. Maintain Compliance: Adhere to schedules, confidentiality agreements, and quality standards. What We're Looking For: High school diploma or GED (some college preferred). Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to type accurately while speaking with customers (45-50 WPM preferred). Strong problem-solving and decision-making abilities. Customer-oriented mindset with a high degree of empathy. Ability to work independently and as part of a team. Adaptability and flexibility in a dynamic environment. Ability to multitask and manage multiple systems. Previous experience in legal, insurance, or banking is a plus. Bilingual skills are a plus. Ability to handle difficult customers and complaints with grace. Why Join AppleOne Staffing? Opportunity to work with a reputable staffing agency. Chance to develop your customer service and problem-solving skills. Collaborative and supportive team environment. Potential for growth and advancement.

Responsibilities: • Overseeing the customer service team and enhancing service procedures to improve customer satisfaction. • Handling complex customer service issues and ensuring timely resolution. • Monitoring and analyzing customer service performance metrics to drive improvements. • Coordinating with the team to handle healthcare claims-related inquiries from customers. • Utilizing CRM tools to maintain and update customer records and track interactions. • Implementing strategies to improve quality of service, productivity and profitability. • Collaborating with team members to understand their challenges and identify improvements. • Providing guidance and support to the team, fostering a supportive and cohesive work environment. • Ensuring adherence to company policies and regulations related to customer service. • Leading and motivating the team to meet and exceed their performance goals.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance. Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it . Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History. ** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified. Summary This individual must exude professionalism and possess a passion for service while working in support of multiple departments and teams. This position will have a role in everything from reservations, contracts, and sales support to room assignments. This position will work full-time hours on shifts Monday through Friday from 8 AM to 4:30 PM and report to the Assistant Manager, Rooms Operations. Must be available for occasional weekends or holidays as business demands dictate. Essential Functions: Receives incoming calls and routes guests to the appropriate department. Takes Room and Food & Beverage dining reservations to include creating banquet event orders for special events, internal meetings and site visits. Coordinates room assignments and billing. Tracks and creates reports based on property Sustainability Practices. Supports Sales function to include but not limited to creating/processing contracts, creating/maintaining reporting needs weekly, and processing invoices. Supports accounting functions to include assisting in AP invoices and monitoring any credit challenges. Prepares for tradeshows to include scheduling travel and booths. Conducts onboarding for new hires. Ensures training and administrative functions are complete. Will work within the compliance software and property management systems to support the property logistical planning. Performs other related duties as assigned and any combination of duties described above. Required Education, Knowledge, Skills, Abilities: Knowledge of Hotels Software Opera or other property management hotel systems is a plus. Ability to handle multiple tasks in an often busy environment. Excellent communication skills, both verbal and written. Ability to make independent judgment decisions to balance priorities. Excellent interpersonal and customer service skills. Ability to organize space and equipment. Ability to interact with guests in a positive and tactful manner. Ability to operate computers, knowledge of Opera and general knowledge of Microsoft Office or Google suite of products. Physical Requirements: Sedentary work. Talking, hearing, repetitive motions. Close visual acuity. Environmental Conditions: Not substantially exposed to adverse environmental conditions. Administrative office environment Additional Job Description Disclaimer: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor. To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities. Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Wa ke Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply. In accordance with the Jeanne Clery Campus Safety Act, you may find a copy of the current Annual Security and Fire Safety Report by visiting police.wfu.edu/clery Please contact University Police if you would like a hard copy or if you have any questions regarding the content of this report. University Police can be reached at ************.

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers. Territory Area: Southeast Region (Alabama, Mississippi, South Carolina, Tennesse) home base location Alabama/Georgia Key Responsibilities * Provide total technical support to customers. * Problem solving. Analyzes product-related issues, including on-site analysis and actuations. Performs laboratory analysis of the issues when needed. Communicates with RS Lab and/or Quality Control department to stablish corrective actions. * Manage complex customer complaints. * Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer's location and within the training center. * Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers. * Gather customer needs and requirements in cooperation with Sales & Marketing organization to help build the customer strategy plans. * Actively participate in key phases of the sales process to prospects. * Proactively prevent and solve problems of a technical nature occurring at existing customers. * Attend the testing process as well as the implementation of new products and technologies. * Develop and maintains relationships with customer technical staff, in order to keep and to extend the business. * Use reporting tools as CRM, up-dates the key customers' databases with valid, accurate and complete information (visits reports, action reports, cases, regulatory requests…). * Deliver periodical progress reports, proactively submit information regarding trends within the market and provide recommendations regarding the improvements in the approach to the market. * Monitor competitive activities at customers' facilities. * Promote the positive company reputation and develops long-term relations with customers. * Practice all the applicable corporate as well as site policies/procedures with regard to personal behavior / HSE standards and acts in compliance with all their regulations. Job Requirements * Paints & Coatings industry, any B2B industry environment, customer / segment profiling * 3 years of work experience in technical services and support. * Bachelor's Degree in chemical engineering, chemistry or related field. * Skills - Problem solving, stakeholder management, creating value propositions, communication and presentation, commercial and business acumen, basic understanding of financial concepts related to sales and cost to serve. * Strong knowledge of coatings applications and technology and the ability to troubleshoot and provide root cause analysis. * Ability to travel over 60% of time and work a flexible work schedule including occasional nights and weekends. * Solid interpersonal and written communications skill. * Strong project management skills. Rewards & Benefits Base salary range for this role is: $68,000 to $75,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. * Benefits beginning Day 1 * 401K retirement savings with 6% company match * Annual bonus SFI 15% * Medical insurance with HSA * Dental, Vision, Life, AD&D benefits * Generous vacation, personal and holiday pay * Vehicle allowance * Tuition Reimbursement * Career growth opportunities * Active Diversity and Inclusion Networks At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 44398 #LI-CH3

-Answers incoming phone calls, takes customer orders. -Services walk-in customers. -Knowledge in Urological supplies (highly recommended) -Assists in preparing driver routes, logs route changes and driver communication on route sheets as they occurs. -Filing/Faxing Qualifications: -Knowledge in Urological supplies is highly recommended -Knowledge of Microsoft Word & Excel -Able to multi-task -Maintain a friendly attitude If you feel that you meet the qualifications of what we are looking for, please email your resume with the subject line "Customer Service Representative".

About the role We're looking for Customer Service Executives to join our thriving Customer Service Centre on a permanent basis. This varied role will be part of our critical front-line team, responsible for handling eComms and phone calls from advisers and customers on our pension products. You'll work as part of a tight-knit department to be the primary point of contact for Operations, taking the opportunity to showcase our first-class service and give our customers and advisers a positive experience to share with their friends and colleagues. This role will also give you the opportunity to interact with and build relationships with other departments throughout Nucleus. Utilising the systems and information available, as well as working with the Operational administration and Distributions teams, will be key in this role as we continue to provide an accurate, efficient and well-structured service. We'll ensure you have the training and support to enable you to do your best work. This is an exciting and varied role with big scope to deliver key value to the organisation through our customers and advisers. Here are some of the activities you'll get involved with as our Customer Service Executive: * Representing Nucleus in a professional manner and handling all phone calls and written correspondence to the highest standard * Developing good working relationships and rapport with customer, advisers and external third parties * Building and maintaining relationships with other internal departments, understanding the value that each team brings toward our shared goals * Identifying how our Distribution colleagues can support and deliver resolutions to queries that are the best outcome for all parties concerned * Providing great customer service, demonstrating empathy and understanding whilst still considering our regulatory requirements and ensuring any actions are identified and appropriately raised * Going the extra mile; being an advocate for the customers and advisers * Using clear and concise communication that is appropriate for the audience, ensuring relevant products, services and charges are explained accurately * Liaising with our stakeholders and colleagues to support identified training and education opportunities * Accurately updating the call tagging software to reflect the nature and type of call * Work efficiently in an organised manner * Highlighting and sharing process improvement ideas with your colleagues and manager A bit about you Your friends might describe you as the 'problem-solver'. You love using your initiative and analytical skills to identify the best course of action, going the extra mile to ensure you deliver a positive result. You'll enjoy working within a fast-paced environment that gives you the opportunity to use your organisational and time management skills to multi-task within set deadlines. Professional with a positive outlook, you'll take great pride in your ability to articulate complex information in a friendly and easily understandable way, both through conversation and written communication. You'll enjoy working as part of a diverse and supportive team, collaborating with your colleagues to share ideas and knowledge and suggest process improvements. At Nucleus, we've always placed high value in cultural contribution and growing our diversity of thought, over technical capability. But it would great if you had some of the following: * A strong team player who is approachable, helpful and willing to go the extra mile * Confidence to use your own initiative and problem-solving skills * Ability to prioritise and remain agile with conflicting work demands * Experience in financial services, with an understanding of interactions and interdependencies across all functional groups and stakeholders * The ability to communicate and translate the technically complex to simple and easily understood, both verbally and written * A willingness to try new things and embrace change * A positive but professional attitude A little about us Our purpose at Nucleus is to help make retirement more rewarding, with a vision to build the best retirement-focused platform in the UK. It is this purpose that drives everything we do. Whether you are working in a role that is customer-facing or not, you'll need to be service-obsessed to work here. It's a fast paced and exciting environment, and one where we believe you will get the chance to fulfil your potential and do work that really matters, to you and our customers. We believe in you having your own chunk of responsibility and being trusted to make things happen. Nucleus' culture is something our people believe sets us apart from other places they've worked. This short film gives you an insight into what it is like to work with us. Inclusion and diversity at Nucleus As with most things in life, who cares, wins. We really care about inclusion. For us this is not a box-ticking thing, it's a commercial imperative. It isn't about being PC. It's about being future-relevant and durable. Find out more on our inclusion page. We offer a generous blend of benefits for the things that really matter to our people, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

Come and work for Envoy Air, an American Airlines Group Company, at GSO and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.46 Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. DUTIES AND RESPONSIBILITIES Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned. QUALIFICATIONS High school diploma or GED Previous sales or customer service experience. High attention to detail. Working knowledge of 4473 paperwork and the FBI NICS system preferred. Strong problem-solving skills, and able to deal with high customer volume. Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70lb, climbing, stooping and sitting. Must be at least 18 years old.

Being a Customer Engagement Representative involves more than the acquisition and sales process. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our client partners take the guesswork out of the initial process by administering pre-qualified leads and sharing insight on sales discounts and services for local neighborhoods. This head start helps to guide you and fellow Customer Engagement Representatives when developing daily or weekly sales plans. If you are looking for a position where problem-solving, working with people, business development, and communication are all at the forefront, our Customer Engagement Representative position fits you. Our success lies in our team members and clients working together to bring technology solutions to the local region. We aim to utilize customer service, sales, and marketing skills to increase customer acquisition for our clients. As one of the top telecommunication companies in the world, they are continuously evolving and implementing new technologies in neighborhoods nationwide. Our Customer Engagement Representatives work to increase understanding of new products and services among those in our local region by direct contact with consumers. Responsibilities of the Customer Engagement Representative Position: Communicate directly with local consumers to initiate and achieve customer acquisition and sales goals Develop and utilize knowledge of client products and services to provide solutions and excellent customer service to local communities Determine consumer needs by inquiring about their current experience and thoroughly discussing client products, services, and discounts Attend training sessions with other Verizon Customer Engagement Representatives and members of the management team to build knowledge of client operations, sales metrics, and outreach goals Navigate client-provided handheld technology to assist in customer service before, during, and after the sales process Qualifications for a Successful Customer Engagement Representative: High school diploma or equivalency required Associate's or two-year program degree is encouraged Experience in customer service, sales, marketing, community outreach, business, or leadership is preferred Reliability in time management and completion of daily tasks both individually and collaboratively with other Customer Engagement Representatives Ability to implement marketing and sales tactics when given appropriate training Appetite for learning and developing management skills to assist in office operations #LI-Onsite

The Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documentation. This position also manages customer calls, supplying information and updates to customers. The Customer Sales and Service representative utilizes the CRM to communicate with customers and technicians. Essential Functions Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication. Transpose claims from client portals into existing system for service. Manager a high volume of inbound calls. Required Competencies and Experience Excellent oral, written and interpersonal communication skills. Excellent telephone etiquette. Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems. Ability to sit and work on a computer with a headset for long periods of time. Computer proficiency. High School Diploma or GED. 2+ years previous customer service experience. What You'll Love About Working Here Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance 401k options Generous PTO Policy includes 2 weeks of PTO accrual in the first year40 Optional 4 day/40 hour week available EEO Statement Furniture Solutions Network is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experience within our workforce.

Job purpose Furnitureland South, the World's Largest Furniture Store, is seeking a skilled and proactive Client Communications Specialist to join our Customer Services team. In this role, you will be responsible for managing all client communications related to the status of open cases. You will leverage advanced AI tools to streamline and enhance communication processes, ensuring timely and effective updates to our valued customers. Your role will be critical in maintaining high levels of customer satisfaction through clear, professional, and empathetic communication. Essential Functions and responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Communication Management: * Serve as the primary point of contact for clients regarding the status of their open cases. * Provide timely and accurate updates on case progress, resolutions, and any changes in status. * Collaborate with internal departments necessary to gather appropriate information in order to provide accurate updates to clients on case status. * Address client inquiries and concerns with professionalism and empathy. AI Utilization: * Utilize AI tools and technologies to automate and enhance communication processes. * Monitor and analyze AI-generated communications to ensure accuracy and relevance. * Collaborate with IT and AI specialists to optimize the use of AI in client interactions. Case Status Tracking: * Regularly review and update case statuses in the customer service management system. * Ensure that all client interactions and updates are documented accurately and comprehensively in our systems. * Follow up on pending cases and escalate issues as necessary to ensure timely resolution. Communication Excellence: * Draft clear, concise, and customer-friendly messages regarding case updates and resolutions. * Adapt communication style to suit different client needs and preferences. * Maintain a high level of professionalism and courtesy in all client interactions. Feedback and Improvement: * Collect and analyze client feedback to identify areas for improvement in communication processes. * Suggest and implement improvements to enhance client communication and satisfaction. * Participate in ongoing training and development to stay current with communication best practices and AI advancements. Working conditions This job is an onsite position that operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary Qualifications Required Education and Experience High School Diploma or equivalent. Preferred Education and Experience Education: Associate's or Bachelor's degree in Business Administration, Communication, or a related field preferred. Experience: Minimum of 2 years of experience in a customer service or administrative role, preferably in a retail or furniture industry.

JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. DUTIES AND RESPONSIBILITIES Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned. QUALIFICATIONS High school diploma or GED Previous sales or customer service experience. High attention to detail. Working knowledge of 4473 paperwork and the FBI NICS system preferred. Strong problem-solving skills, and able to deal with high customer volume. Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70lb, climbing, stooping and sitting. Must be at least 18 years old.

RIA Insurance Solutions (RIAIS) Client Concierge Specialists are unlike any other. We take passion and accountability to a whole new level. We see ourselves as an extension of the RIAIS financial professionals that we work with day in, day out. We are part of a team that delivers outstanding service to our clients and financial advisors. The RIA Insurance Solutions team has a passion for implementing insurance solutions that are in the best interest of the client and align with their financial objectives. In addition, our goal is to make the insurance application and implementation process as smooth as possible. The RIAIS Client Concierge Specialist works with the RIAIS agent, the client, and the financial advisor to streamline the insurance process. The RIAIS Client Concierge Specialist partners with the FIG Operations team to support fixed annuities/insurance and also works directly with several carriers for variable products. We partner closely with our in-house operations and tech teams to collaborate and constantly evolve the platform that we use every single day and that connects us to the financial professionals we serve. Problem solving and innovation is at the heart of everything we do, and we never stop thinking outside-of-the-box to focus and improve on the true outcome of the work in front of us. We value our positive, solution-oriented culture that drives business and the team forward. As our culture evolves, we remain transparent and collaborative through changes and remain accountable to our commitments. YOUR ROLE: Responsible for reviewing and managing the pending business applications for the RIAIS agents. The expectation is the RIAIS Client Concierge Specialist will support 2-3 agents. Follow up and communicate with consumers and financial professionals to complete paperwork resolve outstanding requirements. Follow up and communicate with top insurance companies and financial institutions to drive forward the cases in your ownership Document and manage cases in the RIAIS customer relationship management (CRM) tool. The RIAIS team leverages the FORCE platform as their CRM. The expectation is that there will be 50-100 pending applications across the annuity, life insurance, LTC, and disability insurance product lines. Work closely and in lockstep with the RIA Insurance Solutions Team to create a cohesive, evolving culture of one to drive stability and growth with the financial professionals we work with Provide support to clients and financial professionals for inforce policies Communicate and establish deep relationships with financial professionals to effectively convey status updates Use creativity and out-of-the-box thinking to solve unique scenarios and problems Other assignments as requested to assist the sales team. Work closely with FIG's Operations and Contracting departments to manage contracting requests. WHY YOU ARE THE RIGHT PERSON: Keep a positive attitude in all aspects of your work Outcome-driven problem solver Fosters and build relationships internally and externally Ability to learn and grow within our CRM Engage in collaboration with sales and other departments throughout the organization to increase efficiency Bring forward ideas and remain creative for continuous improvement Excel in a team-driven environment Act as the advocate for the agent and client, where you remain empathetic and engaged in the process from start to finish

Are you great with people? A master problem solver? Jumpstart your career as a Call Center Representative. What the day looks like: In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. It's fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances. No two days are the same. You'll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case. It's a good fit for compassionate professionals. We offer: A chance to help people through their worst days, and celebrate with them on their best days. Numerous growth opportunities. A supportive team environment Competitive salary & benefits (such as paid family leave, 401k with match, and more). Who we are: Our law firm helps injured people. We've been nationally recognized for our work, and were recently voted a Best Place to Work . Our President was named one of the state's most influential business leaders, and has been recognized for advancing diversity and inclusion in the legal profession. Besides looking for high achievers, we're also looking for good people. People with character, strong values, and who are good teammates. And kind. Our employees genuinely care for our clients and for each other. Requirements: Customer service, call center, or sales skills. (1-3+ years of related experience is a plus.) Strong computer/typing ability (data entry, Microsoft Word, and Excel). Excellent time-management, communication, and attention-to-detail. Bilingual (English/Spanish), preferred but not required. Available for an 8hr shift between the hours of 8am-6pm, M-F “This role is the heart and soul of our organization. They are on the front lines with our clients, making an important difference in their lives.” - James S. Farrin

Turn your calling into a career with North Carolina Baptist Aging Ministry, a ministry of Baptist Children's Homes of NC. OUR MISSION: To provide Help for the Journey to aging adults 65+ in ways that help them maintain their independence and enjoy quality of life. OUR HISTORY: NCBAM was founded in 2009. The ministry is funded by the Baptist State Convention of North Carolina and administered by Baptist Children's Homes. OUR CALL CENTER: In addition to referring callers to community resources, NCBAM Call Center Specialists connect North Carolina's frail aging (65+) with church volunteers who share God's love my meeting needs for wheelchair ramps, grab bars, smoke alarms, light yard work, and friendly visits. Our team members are privileged to pray with callers. Visit ncbam.org to learn more about the mission of North Carolina Baptist Aging Ministry. ------------------------------------------ Job Title: Call Center Specialist, part-time Location: Thomasville, NC Method to Apply: bchcareers.org ------------------------------------------ SUMMARY The Call Center Specialist handles inbound and outbound calls (from a specific region) for the North Carolina Baptist Aging Ministry. The Call Center Specialist is the point of contact for aging adults, church volunteers, and community partners. Call Center Specialists treat each caller with courtesy and professionalism and assists clients with prioritizing their needs, connecting them with resources, and/or finding volunteers (from the NCBAM database) to meet their need. Employee must be available to work up to 27 hours per week between 9:00am and 5:00pm, Monday through Friday as scheduled by the Call Center Director. QUALIFICATIONS: * Associate Degree required * Excellent verbal, listening and written communication skills, with the ability to positively represent the agency to internal and external contacts * Must be proficient in Microsoft Office * Must be able to prioritize and complete multiple tasks in a timely manner * Has experience operating standard office equipment * Must maintain confidentially * Experience with data entry preferred * Meets qualifications for employment as outlined in the agency's personnel policies ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answers all phone calls in a professional, prompt and courteous manner * Connects church volunteers to frail aging adults in need * Enters data accurately and in a timely manner into the NCBAM database * Provides information, resources, and assistance to clients * Assures messages are forwarded to the appropriate staff member * Maintains a clean and orderly work area * Serves on committees for NCBAM team as requested * Assists each client with prioritizing their need * Offers information and resources when needed * Other duties as assigned Professionalism/Teamwork: * Represents the agency to various individuals, groups, and the public in a professional manner * Works closely and communicates effectively with Regional Director * Participates in NCBAM team meetings and events * Works with all BCH employees in a professional manner Reporting: * Works under the supervision of the Call Center Director * Keeps supervisor informed of any significant events which may arise * Participates in 90 day and/or annual performance evaluation CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPPA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc. which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. EQUIPMENT: Ability to operate standard office machines such as copier, computer, fax, etc. Ability to work within Microsoft Office Applications, popular web browsers and other software applications. LANGUAGE SKILLS: Ability to read, analyze, and interpret general information. Ability to effectively communicate with others, including managers, clients, customers, and the general public. CONTACT WITH OTHERS: Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. MATHEMATICAL SKILLS: Excellent mathematical skills and the ability use accounting software and calculator to calculate figures. MENTAL / VISUAL / AUDITORY DEMAND: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Must be able to talk and hear both in person and on the telephone. CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information, which include day to day care of the residents, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand, bend, stoop, squat, kneel, use hands and fingers, walk, reach with hands and arms, and occasionally lift equipment weighing up to 30 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usually equating to normal office working conditions.