Customer Service Representative Jobs in La Marque, TX

At Swag Your Brand, we specialize in branded apparel, promotional products, and commercial printing. We help businesses elevate their brands with creative, impactful solutions. We partner with companies across industries to deliver expertly branded merchandise and custom print materials and fully manage marketing campaigns. Our team is passionate about details and deadlines and providing exceptional client service. About the Role We're seeking an experienced Customer Service Representative (CSR) with a strong background in promotional products and branded apparel. Familiarity with commercial printing is an advantage. This position requires on-site attendance; it is not a hybrid or remote role. The ideal candidate should be able to research project ideas, prepare quotes, enter orders, submit POs, review proofs, manage project timelines, and ensure the accuracy of promotional products and print materials before they go into production. This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously in a fast-paced environment. Key Responsibilities Order Management: Process and manage customer orders from entry through delivery, ensuring all details are correct. Production Proofing: Collaborate with customers and suppliers to confirm that submitted files meet the required specifications to ensure a smooth production process. Customer Communication: Serve as the main point of contact for clients and sales - providing updates, answering questions, and ensuring smooth order execution. Project Coordination: Work with vendors, suppliers, and internal teams to coordinate production schedules and delivery timelines. Promotional Products & Printing Expertise: You must have a general understanding of promotional products and branded apparel. A working knowledge of commercial printing is a plus. Issue Resolution: Quickly address any order discrepancies, quality concerns, or production delays to maintain excellent customer satisfaction. Preferred: Proficient in using Sage/PPAI, ESP/ASI, or CommonSku to search for, quote, procure, and deliver promotional products and apparel to our customers. Exceptional attention to detail, ensuring accuracy in proofing, order entry, and final production. Ability to juggle multiple projects and deadlines in a fast-paced environment. Strong communication and problem-solving skills to effectively liaise with clients, vendors, and production teams. Experience with order management systems and production workflows (experience with design software is a plus). Why Join Us? At Swag Your Brand, we thrive on creativity, collaboration, and delivering high-quality marketing solutions to our clients. If you're a detail-oriented, print-savvy professional looking to grow your career in a dynamic and fast-paced environment, we'd love to hear from you! Apply today and be part of a team that brings brands to life.

Title: Customer Success Coordinator Reporting Structure: Head of Post Sales Our client is in the bitcoin mining space where they manufacture critical transmission and distribution infrastructure for commercial, industrial, utility, data center, and renewables customers across the USA. They offer a wide selection of in-stock and made-to-order equipment including transformers, switchboards, and modular data centers. They have a fast-paced, informal, and results-oriented culture. Their core values are speed, trust, and extreme ownership. Quick Facts: Started in 2019 60+ employees in the US and Asia Privately funded, profitable, $XXXM in revenue already! Responsibilities Our client is seeking an enthusiastic and results-driven Customer Success Coordinator to join their Post-Sales team. You will be a key driver in our fanatical approach to customer service, ensuring customers are satisfied with the company's products and services. You will work closely with Account Executives and Support Technicians to quickly solve problems that arise in the shipping, deployment, and operation of their products. This role requires a strong focus on building lasting relationships, resolving customer issues, and ensuring the overall satisfaction and retention of clients. Serve as the main point of contact for customer inquiries, troubleshooting, and problem resolution. Address any technical, or operational issues promptly and coordinate with internal teams to deliver seamless solutions. Build and nurture strong, long-term relationships with clients and ensure their needs are met through our client's offerings. Proactively manage customer accounts, working closely with Sales, Operations, and Engineering teams to ensure customer requirements are met, escalations are managed effectively, and their clients' evolving needs are addressed. Record and track outstanding service requests and facilitate resource allocation across customer requirements. Collect feedback from customers about their experiences with their products and services. Use insights to collaborate with the Product and Operations teams to suggest improvements and be an integral part of the internal feedback loop of improving the products and services. Is this you? 5+ years of experience in sales, customer success, account management, or client services within the energy, manufacturing or hardware industries. Strong interpersonal skills with the ability to interact with customers and internal teams possessing various levels of technical fluency. Exceptional written and verbal communication skills. Have a passion for delivering exceptional customer service. Exemplify strong organizational skills and the ability to manage multiple tasks while maintaining accuracy and attention to detail. Proactive in problem-solving, with the ability to handle complex situations and resolve issues in a timely manner. Preferred Qualifications Proficient in project management software such as Hubspot and Monday.com. Experience in energy or infrastructure. Experience managing a technical team. #Perks Subsidized health, dental, and vision insurance Competitive salary On-the-job training 4% 401K company match

Terms of Employment • W2 Contract, 12 months • This position is hybrid with one day per week in the Kinder Morgan office in Houston on Wednesdays. • Candidates must be flexible to work any shift during the hours of operation from 7:00am to 6:00pm CST, Monday to Friday. The starting shift for this position will be from 9:00am to 6:00pm. Flexibility is key as they could be asked to stay and work late if there is a storm, outage or high call volume. Overview • Our client is looking for a Customer Service Representative to manage order processing, handle customer inquiries, and provide timely resolutions to ensure a high level of customer satisfaction. The role involves preparing correspondence, addressing customer needs, and proactively resolving issues to maintain strong customer relationships. Required Skills & Experience • High School Diploma and 4-6 years of experience in any customer service field. • Experience with a multi-line phone system like Avaya or Cisco (e.g., handle transfer / conference / outbound calls). • Experience with a customer relationship management (CRM) system like CC&B, NOVA, Medisoft, etc. • Bilingual (fluent in English and Spanish). • 45 WPM typing minimum • Ability to pass a basic computer literacy test to demonstrate fundamental commands like using Ctrl/Alt/Delete to lock a screen, use of copy/paste, proficient in Word or OneNote for note taking, etc. 85% on Basic computer skills test. • Ability to pass a basic phone etiquette test. 85% score on Proveit or IBM or Kenexa some testing tools. • Demonstrate high-school level literacy, reading comprehension, and math skills (to calculate billing balances.) • Demonstrate ability to learn quickly and can retain information that is learned. • Ability to multi-task and work in a fast-paced, call center environment. • Proficiency working on a computer. • Ability to maintain a positive, empathetic, and professional attitude toward customers at all times. • Strong communication skills to correspond with customers through various channels (inbound, outbound, email & chat). • Strong interpersonal skills. Sincerely, Preetam Raj Lead Technical Recruiter nTech Workforce Inc. D: ************ EXT: 726 E: ************************** preetam(at)ntechworkforce(dot)com

FreshByte Software is a fully integrated Windows-based software solution for wholesale food distributors, importers, and manufacturers located in Houston, TX. The software provides instant inventory control, traceability, and full accounting information to increase distributor margins. FreshByte Software guarantees 100% accurate and timely information for its users. Role Description This is a full-time on-site role for a Customer Support Specialist at FreshByte Software in Houston, TX. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to address customer inquiries and issues on a day-to-day basis. Duties & Responsibilities Provide assistance to clients with our software as well as database support, assistance and advice. Analyze, research, troubleshoot and provide resolution to reported issues in a timely manner Keep client management software updated with incident correspondences, statuses and resolutions Collaborate with other departments as necessary to expedite resolutions Prepare written documentation for resolutions to common issues, instructions and conveying information Participate in weekly staff meetings Develop and maintain excellent customer relations Analyze and test software modifications and updates prior to release Perform software version updates Promote and maintain a professional high quality service oriented company image Maintain the security, confidentiality and integrity of client information Be available and reliable for afterhours on call rotation to resolve critical issues Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department Qualifications Customer Support and Technical Support skills Strong Interpersonal Skills and Customer Satisfaction focus Analytical Skills for problem-solving Ability to prioritize and manage multiple tasks Ability to quickly learn new software Analytical and creative thinker with the ability to prioritize, make decisions and solve issues effectively and efficiently Attention to detail; manage multiple task and responsibilities Willingness to work outside of normal business hours to resolve client issues Accurately follow directions and instructions Ability to act in a team environment and independently; self-motivated

A Large Law Firm is seeking Bilingual Call Center Representatives. Pay: $17/hr Schedule: Monday-Friday, 8am-5pm with a rotating Saturday CST Onsite in Houston, TX. Requirements: Excellent phone etiquette Excellent communication skills, both written and verbal Tactful Bilingual in Spanish required All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Lyte Fiber, LLC ("Lyte") is looking for a dynamic and motivated Spanish Bilingual Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for Lyte Fiber customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. The ideal candidate will be customer-focused, detail-oriented, and skilled in handling a wide range of customer concerns, all while maintaining a friendly and professional demeanor. Duties and Responsibilities: · Provide timely and effective customer service through phone, email, and online chat channels. · Resolve customer inquiries related to products, billing, services, and technical support. · Accurately log and track customer interactions using the internal system. · Troubleshoot and resolve customer issues, escalating complex cases as necessary. · Offer product and service information, helping customers make informed decisions. · Assist with onboarding new customers and explaining company policies and procedures. · Collaborate with team members to improve customer experience and operational processes. · Follow up with customers to ensure issues have been resolved to their satisfaction. · Stay updated on company products, services, promotions, and any changes in procedures. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Minimum Qualifications: Bilingual (English/Spanish) is required. High school diploma or equivalent (Bachelor's degree preferred). · Proven experience in a customer service role, preferably in the telecommunications or technology industry. · Strong communication skills, both verbal and written. · Ability to multitask and manage time effectively in a fast-paced environment. · Proficiency in customer service software, CRM systems, and Microsoft Office Suite. · Problem-solving skills and attention to detail. · Positive attitude and a passion for helping people. · Ability to work independently and as part of a team. Preferred Qualifications: · Experience in the fiber optics or telecommunications sector. Physical Demands and Work Environment · Ability to sit for extended periods and work in front of a computer screen. · Listen and talk to clients using headphones for extended periods · Occasional lifting of up to 15 pounds may be required. About Lyte Fiber Founded in 2023 in Houston, Texas, Lyte Fiber is dedicated to providing the fastest and most reliable home and business fiber optic internet to communities across Texas and beyond. Formed in partnership with SDC Capital Partners, a leading digital infrastructure investment firm, Lyte was started by internet industry veterans passionate about offering a best-in-class customer experience, building a great workplace, and connecting Texas communities. As part of its commitment to each community it serves, Lyte pledges a 1 percent giveback to local charities and causes annually. For more information, visit ****************** Lyte Fiber, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and sexual orientation), gender identity, national origin or ancestry, citizenship, ethnicity, genetic information, age, or protected veteran status and will not be discriminated against on the basis of physical or mental disability or any other characteristic protected by federal or Texas law. Applicants who believe they need an accommodation on account of a disability or sincerely held religious belief to perform the essential functions of the job they are applying for, should submit those requests to HR. Requests will be evaluated on a case-by-case basis and cannot be guaranteed.

What you will do: Koch Filter an Air Distribution Technologies Inc Company is seeking a Customer Service Representative position for our Houston, TX location (this is not a remote position). Under general supervision you must be able to provide support for accounts and support to all channels such as Customers, Regional Sales Managers, Engineers, Plants, etc. process orders, research and responds to customer inquiries, and addresses customer concerns/issues within the designated timeframes. How you will do it: Serve as primary communications link between customers, sales staff, plants and other departments on inquires, order related issues, product information, credits and other issues pertaining to customers' accounts via email, fax, or phone. Process and change orders, credits, and product return authorizations and daily emails. Run customer order reports to proactively get orders shipped. Promptly issue Credit, Debit and Return Material Authorizations. Handle all customer requests, managing customer orders from placement through shipment, with attention to detail while providing accurate lead times and pricing verification Will be assigned your own accounts that you will be responsible for daily that is required to get the job done. Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered. Maintain an ongoing relationship with selected customers and sales staff (Co-Workers, Plants, Regionals, Engineers). All other duties as assigned by the Customer Service Manager. What we look for: 1 - 2 years' experience in a customer service support preferably in manufacturing with heavy emphasis on sales, distribution, manufacturer, and manufacturer representatives (Associate's degree preferred). Basic math and typing skills. Good working knowledge of Excel and Word. Must be able to respond and handle anywhere from 50-150 emails daily is a must. Competent telephone skills. High School diploma or equivalent. Be on a rotation schedule for relieving front desk for breaks and lunches. Responsible for following company policies and procedures. Must be detail oriented. Must be able to multi-task. Will be required to perform other duties as requested, directed, or assigned. Must have previous work references. Work Environment: Typical office environment. Air Distribution Technologies, Inc is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law.

We are currently seeking a highly motivated Outbound Calling/Sales Specialist to join our team. This position offers the flexibility of working remotely and provides an exciting opportunity for individuals with a proven track record in Sales and customer engagement. Responsibilities: Conduct outbound calls to prospective clients using provided leads and databases to generate sales opportunities. Effectively present and pitch company products/services to potential customers. Build and maintain a pipeline of leads, actively engaging in follow-ups and nurturing relationships with prospects. Achieve and exceed sales targets and goals on a consistent basis. Update and manage customer information, interactions, and activities using Zoho CRM or similar software. Collaborate with the sales team to optimize strategies, share insights, and contribute to overall sales growth. Maintain a high level of professionalism, rapport-building, and customer service during interactions. Requirements: Proven experience in sales or calling roles, with a minimum of 2-3 years in a similar capacity. Excellent verbal communication and active listening skills. Familiarity with using Zoho CRM or comparable customer relationship management software. Ability to work independently and efficiently in a remote setting. Strong organizational skills with attention to detail. Self-motivated, goal-oriented, and results-driven mindset. Adaptability and resilience in a dynamic work environment. Benefits: Competitive salary with potential /increments based on performance. Opportunities for career growth and professional development. Engaging and collaborative work culture fostering innovation and success. Application Process: If you are passionate about sales, possess the necessary experience in cold calling, and are excited about this opportunity, we encourage you to apply by submitting your resume highlighting your relevant achievements and why you'd be a great fit for this role.

We are currently hiring hardworking individuals to fill our entry-level Junior Marketing Associate position. As a Junior Marketing Associate, you will use face-to-face marketing and sales efforts to bridge the gap between our clients, their services, and local consumers. This individual should expect to provide superior customer service and sales experience with every customer they interact with daily. The Junior Marketing Associate position is an entry-level role instrumental in meeting our clients' customer acquisition goals by utilizing face-to-face marketing, and promotional events to generate new business and leads. Responsibilities: Engage face-to-face daily with potential new consumers and educate them on current promotions in a retail environment Provide excellent customer service for existing clientele Represent the brand through retail marketing campaigns Interact with retail consumers and provide quality customer service Act as a point person for all consumer relations Qualifications Outstanding written and verbal communication skills Ability to work in a fast-paced environment Ability to work well within a team setting, as well as independently Some marketing, sales, or customer service related experience or relevant college coursework is preferred but not required as we provide full training Perks Fully paid hands-on training that teaches transferable business skills Merit-based career advancement Access to our extensive professional network and trainers to improve skills Open-door policy with upper-level management

Purpose of position: This position is responsible for interaction with new and existing customers in order to grow accounts. The candidate needs to be highly motivated and must possess a proven record of accomplishment in sales. Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and each employee in the job title necessarily performs not all duties listed: Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure highest level of customer service and relations. Effective written documentation and communication with respect to quotes, sales orders, and other data as required. Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers. Establish personal rapport with customers in order to identify current and future customer needs. Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads. Submit call reports in a timely manner and prepare sales reports by collecting, analyzing, and summarizing sales information. Qualifications: Four year college degree is preferred Prior customer service and sales experience are required Some metals industry or aluminum sales experience would be a bonus. Ability to organize, plan and prioritize duties: Detail oriented Strong verbal and written communication skills Proficient in Microsoft Word and Excel Benefits Offered: Full benefit package (medical, dental, & vision) Base salary + monthly commission opportunity 401K with company match PTO Paid volunteer time Room for advancement We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORKPLACE

The Inside Sales Representative will be responsible for quoting and closing sales. It is the Company's expectation that the Inside Salesperson provide the highest level of customer service for the development and maintenance of strong relationships with customers and teammates. ESSENTIAL FUNCTIONS Dedicated support to answer or coordinate responses for all requests from the assigned customers. Communicates product specifications, applications and life cycle. Helps customers determine the best solution for their needs. Responds to requests from customers for information. Engages in online inventory management and email communication the majority of the day. Provides information on product availability and pricing Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Remains knowledgeable and up-to-date on changes and developments in the industry. Keeps management informed of all activity, including timely preparation of reports. Works closely with Support, Community Management, Account Management and Business Development. Works on related projects as assigned. Desired Skills and Experience MINIMUM QUALIFICATIONS Bachelor's degree in a business related or technical field preferred. Highly accurate with good attention to details. The ability to adapt to a high changing environment. Be willing to adapt to new ideas. Highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously. Excellent verbal and written communication skills. BASIC QUALIFICATIONS Must be computer literate and comfortable using Microsoft Office product suite. Respond to customer inquiries and prepare sales quotes. Develop a strong relationship with the customer base.

Nexxis is a solutions-driven technical equipment supplier located in Greater Houston. We offer top-quality inspection, Non-Destructive Testing (NDT) Equipment and Remote Visual Inspection (RVI) technologies for various applications, including offshore oil and gas, subsea installations, Mining, defences, renewables and Nuclear industries. Our focus on flexible adaptability and rapid responses gives our customers a competitive advantage, with advanced equipment options and 24/7 technical support. Role Description This is a full-time on-site role for an Inside Sales Representative at Nexxis in Greater Houston. The Inside Sales Representative will be responsible for customer satisfaction, lead generation, account management, and providing exceptional customer service on a day-to-day basis. The role involves building strong relationships with clients and promoting the range of technical equipment available. You will be part of an energetic solutions team pursuing the boundaries of inspection technology integration into industry. This role is critical to ensuring we continue to provide the highest level of service to our customers. Everything you do at Nexxis matters, and every day brings new challenges and opportunities to learn. Key Responsibilities: Revenue Growth: Assist the Branch in exceeding monthly, quarterly, and annual rental and sales revenue budgets. Opportunity Identification: Identify new revenue opportunities from various sources including strategic accounts, marketing leads, referrals, cold calling, and quote follow-up. Prospecting: Make a minimum of 30 outbound sales calls daily to existing and potential customers. Pipeline Management: Develop and manage a pipeline of monthly and quarterly revenue growth opportunities. Quote and Order Requests: Obtain and process quote and order requests for rental equipment and supply sales. Customer Engagement: Communicate weekly with the Technical Sales Representative (TSR) to promote training opportunities and face-to-face meetings. Issue Resolution: Document and escalate customer complaints to the Branch Manager, TSR, and Inside Sales Manager. Team Collaboration: Meet weekly and monthly with the Branch Manager and Customer Service Representatives to review performance and follow up on leads. Customer Focus: Deliver excellent customer experiences and support equipment rental and supplies sales. Data Entry: Maintain accurate records in Conduit for all customer inquiries. Health and Safety: Promote a Health and Safety-First attitude. Training: Attend ongoing sales and equipment rental training sessions. Knowledge, Skills, and Core Competencies: Sales Experience: Prior outbound telephone sales experience preferred. Industry Experience: Environmental, NDT, and RVI industry experience strongly preferred. Communication Skills: Excellent written, verbal, interpersonal, and phone communication skills. Initiative and Time Management: Self-starter with good time management skills and the ability to think analytically. Team Player: Flexible, strong team player able to work in a fast-paced environment. Technical Proficiency: Proficient in Microsoft Office. Education and Experience: Experience: Previous inside sales experience with a high school diploma or equivalency certificate.

LTS is a provider of technology products and video solutions with local advantages. We deliver industry's leading OEM, ODM, and value-added services in video surveillance equipment and its full product line. The Inside Sales Associate is responsible for driving the growth and development of customer accounts, including distributors, resellers, and installation professionals. Key responsibilities include building relationships, providing product information, securing sales opportunities, and increasing sales. [bilingual in Spanish is a plus] Responsibilities: Generate new customer relationships and develop ongoing trusted strategic partnership Maintain productive working relationship with existing customers and engage them regularly and particularly when new products are launched Assess and validate customers' needs on a regular basis Assist in identifying opportunities to scale product revenues Assist in achieving broader and deeper penetration for the market Approach and connect prospective clients with sales calls, emails, direct mails, and build a good and effective network and relationship with prospective clients Provide pre-sale and post-sale services in a way that enhances customer experience, e.g. service existing and prospective customers with effective company and product information, sales quotations, sample products and marketing materials, process sales order, new account application, help customers to have their technical questions answered and troubleshot Maintain an in-depth knowledge of the complete line of products & services; embrace security system technologies and their applications via training and research Maintain up-to-date knowledge of market and product trends Consistently meet or exceed assigned sales target Perform other duties as assigned Qualifications: Ability to communicate clearly, concisely and professionally in written responses to emails and oral responses to calls Strong presentation and interpersonal skill is a must Ability to eliminate sales obstacles through creative and adaptive approaches Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong negotiation skill and team player mindset is a plus Must be self-motivated with a proven track record selling and delivering solutions Energetic and positive attitude, and enthusiasm to excel Keep growth with teamwork spirit Must be self-discipline and follow company's policies and procedures Bilingual in Spanish is a plus Other Requirements: Some domestic and/or international Travel may be required Willing and able to work additional hours when needed Willing and able to train new sales associates and keep a growth mindset Bend, lift, open and move product and related office items varying in weight Job Type: Full-time Benefits: 401(k) matching Dental insurance Health insurance Paid time off Shift: 8 hour shift Morning shift Supplemental Pay: Commission pay Work Location: In person

Inside Sales Representative - Houston, TX Goebel Fasteners, Inc. is a full line manufacturer/distributor of standard and metric fasteners, including blind rivets, self-tapping/drilling screws, drill bits, nut drivers, toggle latches, hand & power tools, and innovative specialty products. We have been family owned and operated since 1979 and are proud to serve over 70 different countries. We are looking for experienced Inside Sales Representatives to help Goebel Fasteners, Inc. exceed sales goals using a combination of selling skills, product knowledge, and order administration abilities. What sets us apart is our commitment to higher quality products and outstanding customer service. If you are the type of person who can communicate effectively, identify individual needs, and capitalize on opportunities, then we want you on our team. Description: The Inside Sales Representative is responsible for growing assigned sales territories and/or industry segments. This individual will work as part of a team to develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. This position requires a goal oriented person with a high level of self-motivation and a strong work ethic. A positive attitude and a friendly demeanor are essential in working with our clientele. The ideal candidate will have previous experience in B2B distribution sales and will be able to offer technical information while selling quality products. This is a direct customer facing sales role - you will be a hunter - a target-driven individual contributor with a collaborative team focus in the North American market. Essential Functions - Achieve and exceed revenue quota targets by winning new contracts and orders through prospecting and developing new customer relationships - Conduct strategic account reviews with all assigned customers regularly to assess their needs and align services or products with agreed business goals. - Develop and nurture strong relationships with key decision-makers and users within customer organizations, spanning various departments including purchasing, engineering, management, manufacturing, scheduling/logistics, and quality. - Provide customers/prospects/contacts with product information and technical support - Respond to requests for quote and communicate pricing structure - Update job knowledge by studying new product descriptions and participating in educational opportunities - Enter orders per customer specifications and track fulfillment process to completion - Work with purchasing to coordinate pricing and product lead times for non-stock items - Answer phones and emails with proper business etiquette - Maintain confidentiality of customer and company data - Develop new contacts in customer database via cold-calling & generating new leads - Work with manager on a continual basis to achieve performance goals - Participate in continuous learning and accurate organized usage of CRM platform - Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments - Maintain professionalism and communication to maintain customer and vendor relationships - Model company culture reflecting positivity and core values in all actions - Represent Goebel Fasteners, Inc. in a positive and professional manner and maintain excellent customer service - Other duties and responsibilities as assigned Qualifications - Minimum 2-4 years successful sales experience in industrial sales, preferably in the fastener industry - Bachelor's degree in a technical discipline from an accredited four-year university or have strong mechanical aptitude with at least four years' experience selling fasteners or related product. - Proven track record of growing business through successful long-term relationships with key customers and core suppliers - Strong proficiency in clear and concise interpersonal and communications skills - Basic computer skills including experience with CRM maintenance, Quoting, and Order Management is required. Basic to Intermediate knowledge of Microsoft Office tools, Outlook, Word, and Excel - Proven experience in opportunity qualification, pre-call planning, call control, account development, and time management. - Ability to work and to interact with customers and employees while demonstrating tact, sensitivity, discretion and professionalism - Strong keyboarding and proofreading skills that result in minimal errors - You must be a US citizen or Permanent Resident Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Requires extended periods of sitting - While performing duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger; reach with hands and arms; and operate a computer. - May frequently be required to stand; walk; kneel, bend and twist - Requires the ability to lift products and supplies, up to 65 pounds Equipment and Working Conditions - Occasional travel to customer sites, trade shows, and training - Multi-tasking fast paced environment - Sitting 80% of time, standing and movement 20% of time Goebel Fasteners Inc. is an equal opportunity employer and a proud employer of United States military veterans. A pre-employment drug screen as well as a background check is part of our hiring process. Disclaimer: This does not list all duties of the job. You may be asked by supervisors or managers to perform other duties. You will be partially evaluated on your performance based on the tasks listed in this . The employer has the right to review this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

We are looking for a driven Inside Sales Representative to join our team. This role involves engaging with both new and existing clients to promote our company's products and services. Key responsibilities include preparing quotes, processing customer orders, and managing order entry, tracking, and follow-ups. Throughout the order execution process, the Inside Sales Representative will collaborate with operations and the outside sales team to ensure customer expectations are met or exceeded. Above all, this position focuses on building and maintaining strong relationships with current and prospective customers. Responsibilities: Maintaining and expanding customer database. Attending sales group meetings. Capturing of accurate and complete information in customer relationship management. Quoting and handling order execution from acceptance to completion. Coordinating between customer and traffic dispatcher to insure on-time delivery of material. Communicating with customers in regard to current relative market information and capturing relative feedback. Obtain and provide feedback on Competitor pricing/equipment to Management Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base Manage a database of potential customers and contact them on a regular base for new opportunities Team with Outside Sales Rep to build a pipeline of opportunities and close sales Make Outbound Sales calls to prospect new customers provided by OSR/Mgt. Note suggestions or complaints and communicate to the Quality/Operations group. Support the Quality System of the Company. Qualifications: Education & Experience: Bachelors degree from an accredited institution Able to multi task in a fast paced environment. Proficient level of computer skills in typing, number key, Word, Excel and Outlook. Able to work in a team environment. Exceptional communication skills. Problem solving and creative thinking.

We're assisting our local employer seeking to fill several openings of Bilingual Call Center Collection Lead. The Call Center Collection Lead is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Lead prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive disciplinary actions to be taken in accordance with company policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols. Duties & Responsibilities: Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with company policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. Collaborates with management in recommending the appropriate action to be taken in accordance with company's progressive discipline policy to address ongoing performance and conduct issues. Reviews financial reports for the purpose of auditing inventory and processed transactions. Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. Qualifications: Strong supervisory skills. Strong customer service skills with expertise in de-escalations and negotiations. Excellent communication (written and verbal) and interpersonal skills. Working knowledge of personal computers and related software, including Microsoft Office. Ability to make sound decisions based on company policies and procedures with minimal assistance. Ability to work in a team environment and be open to change. Ability to maintain confidentiality. Must understand the call center abbreviations and language. Must be flexible Physical Demands: The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. Position Type & Work Hours/Location: This is a full time position. Training Schedule: Monday- Friday 8 AM - 4:30 PM After training: Monday-Friday: 7:30 AM - 5:30 PM Work location: Harrisburg Blvd, Houston, TX 77011 & travel to other locations as needed. Start Date: April 2nd, 2025 Required: High School diploma or G.E.D. equivalent required from an accredited institution. Minimum four years of experience in customer service and call center environment. Minimum three years of experience in collections, banking, and customer service-call center. Minimum one years of call center supervisory experience. Travel to different call center locations in Houston. Bilingual - English & Spanish Other Duties: This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Job Type: Full-time Pay: $25.00 - $26.00 per hour Benefits: Dental insurance Health insurance Vision insurance Experience: Lead Role: 1 year (Required) Call Center: 3 years (Required) Collection: 2 years (Required) Ability to Commute: Houston, TX (Required) Work Location: In person & various locations

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Responsibilities Support sales team by generating quotes and processing orders Prospect call preparation including company background research and other pertinent lead information Identify customer's buying trends and provide reports to management Enter, update, and maintain CRM information on leads, prospects, and opportunities Assist customers with any order issues and resolutions Manage a high-volume workload within a deadline-driven environment. Consistently meet performance benchmarks in all areas (speed, accuracy, and volume). Exceptional communication and interpersonal skills. Accept orders from fax, phone, email, Web & special accounts. Elevated computer literacy and system adaptation. Communicate professionally with customers to receive orders. Handle credits, customer complaints, and make appropriate adjustments. Promptly assist customers with the placement of orders. Troubleshoot and assist with customer and product issues. Participate in periodic customer business reviews. Attend vendor shows and customer events. Qualifications Bachelor's degree or equivalent experience in Business At least 1 - 3 years' of sales experience Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work Excellent telephone etiquette. Call Center skills and experience. Ability to build and maintain rapport with our customers and prospects. Strong verbal and written communications skills. Technology and computer products skills are a plus. Must be familiar with and functional in Excel, Word, and Outlook. Must have professional demeanor and be a strong team player. Must have three to five years of verifiable related work experience.

We are located in Houston, TX. 13231 Champion Forest Drive Suite 301 Houston, TX 77069 The Job at a Glance: Our Inside Sales Representative sell online and print advertising space to local, regional and national businesses of all sizes throughout the US. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our portfolio includes over 500 colleges, universities, athletic conferences and professional sports franchises nationwide. Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation is $60,000 per year based on sales made. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off. What We Are Looking For/Elements of the Job: No experience needed. Professional Sports Publications gives you all the skills! We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment. You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation. Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel We are looking for someone who loves a challenge. - Professional Sports Publications training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure. Qualifications: Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone Able to handle a fast paced work environment and adapt quickly to change Minimum Requirements: Bachelor's Required Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry. Perks: Awesome incentives for both sales made and referrals Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica ,* *Cancun ,* *Miami ,* *Puerto Rico and many more! (FOLLOW US ON INSTAGRAM @PSPSPORTS FOR PICTURES OF COMPANY TRIPS AND OUTINGS). Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Officewide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more Uncapped commissions for unlimited earning potential, and opportunity for advancement Casual dress code - no suit, no tie, no problem! There is a great work/life balance because this is not a “take your work home” type of job Company: Professional Sports Publications is an authorized sales agent for the premier publishers of high quality sports and other publications. Our portfolio includes over 500 colleges, universities, athletic conferences and professional sports franchises nationwide. We specialize in the development and production of game programs, yearbooks and annuals covering all sports and special events. We strive to develop and produce quality sports publications that meet the needs of our clients. Our publications assist our clients in promoting themselves and their sports programs to fans, students, alumni, the media and the general public. We offer a wide range of services including advertising sales, layout, graphics and production. Our staff possesses the necessary expertise and technical background to assist our clients in developing quality, cost effective publications or improving existing ones. FOR MORE INFORMATION ABOUT OUR COMPANY, PLEASE VISITWWW.PSPSPORTS.COM Professional Sports Publications is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Professional Sports Publications will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.