Customer Service Representative Jobs in Illinois

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Provide information and advice on vehicle diagnostics and technical solutions to customer via telephone and supported equipment Document all customer interactions in supplied database Work within groups of technicians and software development teams to improve products and services Maximize first time resolution of customer queries Provide training support and basic technical support to customers and employees as required Other duties as requested Qualifications Requirements : High School diploma or GED required 1 to 3 years' experience as an automobile technician, using diagnostic scanning tools, or equivalent experience required Proficient in Microsoft Office 365 required Superior customer service skills required Strong problem-solving capabilities required Ability to communicate effectively both verbally and in writing with customers required Ability to multi-task required Preferred Qualifications: OE/Dealer level diagnostic and programming experience Familiarity with pre/post scanning of automobiles; OEM Scan tool experience is preferred ASE L1 certification is a plus (ASE Certification(s), I-Car, MECP and ALLDATA) Collision automotive experience or Automotive Repair experience/education preferred Bilingual in Spanish or Spanish speaking ability a plus Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (Crash From Crash) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Submit a Referral Job Post Information* : Posted Date 2 months ago (2/6/2025 5:44 PM) Job ID 2025-11926 \# of Openings _1_ Category ATE Location : Address 601 Oakmont Lane Posting Location : City Westmont Posting Location : State/Province IL Location : Postal Code 60559 Remote No Posted Min Pay Rate USD $23.00/Hr. Posted Max Pay Rate USD $23.00/Hr. Prioritization Tier 1 - Priority Posted Min Pay Rate USD $23.00/Hr. Posted Max Pay Rate USD $23.00/Hr. #ATE

Department: Customer Service and Development Reports To: Customer Service Manager Wage Range: $20.58 - $30.87 To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers. WHAT YOU'LL DO Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities. Manage all order processing and administrative work for all assigned accounts. Responsible for increasing average order size through proactive solicitation of business. Call preparation to evaluate and research sales and operational opportunities. Daily problem-solving/ resolution with both existing and potential accounts. Territory analysis/ responsibility for all developments and trends within the assigned territory Attend sales meetings/ participate in training activities. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE Bachelor's degree or equivalent Dot experience Planning, organizational and self-motivating skills Ability to make proactive phone calls to customers and manufacturers YOU MAY ALSO HAVE Previous CSR experience Previous Sales experience Customer-service oriented Experience working in a fast-paced environment and handling multiple tasks. ROLE SPECIFICS Schedule : Monday through Friday, with some flexible hours and overtime needed as job needs change. Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Competitive compensation package, including bonuses for successful performance Extensive benefits including medical, dental, 401k, and profit-sharing Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Customer Service & Sales Support Representative Shift: M-F (8am-4pm) Pay: $60-75k The Customer Service & Sales Support Representative plays a key role in fostering strong relationships between our customers, sales team, and internal departments. As the primary point of contact, this individual embodies the company's values and goals, providing professional, empathetic, and thorough support to ensure a positive customer experience. Key Responsibilities Deliver high-quality support and issue resolution for corporate customers, including national retailers, restaurants, distributors, and other partners. Respond to product inquiries and resolve issues from the general public regarding items purchased at retail locations. Oversee the end-to-end order process, from entry to delivery, coordinating with internal teams to ensure timely and accurate shipments, while addressing any order-related issues (such as pricing discrepancies). Create and maintain Excel spreadsheets to track orders, shipments, and inventory. Accurately input purchase orders, advance ship notices, invoices, credit memos, and return authorizations, ensuring meticulous attention to detail. Investigate and resolve customer deductions. Use a variety of internal and external systems, including NetSuite, Retail Link, SPS Commerce, and WBSCM, to manage customer interactions and troubleshoot issues. Answer incoming calls on the main company phone line, directing them to the appropriate team members as needed. Maintain customer files, complaint logs, and other relevant documentation. Assist with customer setups, item listings, changes, and price updates. Perform additional tasks as required. Qualifications Bachelor's Degree is preferred but not mandatory. A minimum of 2 years' experience in customer service or a related field. Proficiency in Microsoft Word and advanced Excel skills, including frequent use of v-lookups and pivot tables. Familiarity with NetSuite and customer systems preferred Strong data entry abilities (35+ WPM) with a focus on accuracy. Detail-oriented with the ability to manage multiple projects and meet deadlines. Strong analytical and problem-solving skills. Excellent verbal and written communication abilities with a track record of delivering exceptional customer service. A positive attitude and the ability to stay calm under pressure. Proven experience collaborating across teams to drive results. Experience in the food industry is a plus. ABOUT ACCURATE PERSONNEL Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Posting: Telephone Answering Service Operator Job Type: Full-Time Salary: $16.00 to $18.00/hour starting Are you ready to join a team that makes a difference every day? At Silver Rock Enterprises Inc., we've been delivering exceptional answering, messaging, and call center services to businesses and medical offices for close to 40 years. We are seeking enthusiastic, professional individuals to join our team as Telephone Answering Service Operators. This is an exciting opportunity to become part of a company that values growth, professionalism, and customer satisfaction. If you are organized, diligent, and excel in a lively and ever-changing environment, we would love to hear from you! About the Role: As a Telephone Answering Service Operator, you'll play a vital role in supporting our medical and business clients. Your responsibilities will include: Greeting and directing callers with professionalism and care. Answering incoming calls and following client-specific instructions to take accurate messages or route callers appropriately. Providing outstanding service while adhering to company policies and procedures. Why Join Us? Dynamic Work Environment: Be part of a 24/7 team providing critical services to clients during their time of need. Growth Opportunities: Start as an operator and grow into roles such as Dispatcher, Mentor, Shift Supervisor, Floor Manager, or programming specialist. Inclusive Culture: Work with a supportive team that values professionalism, integrity, and excellence. About Silver Rock Enterprises Inc. As a pioneer in the answering service industry, Silver Rock Enterprises, Inc. has set high standards for almost 4 decades. Our commitment to innovation and customer satisfaction has earned us an excellent reputation with clients nationwide. We look forward to receiving your application! Please follow our application process no walk-ins or phone calls will be considered. Ready to make an impact? Apply now and take the first step in joining our incredible team. We're looking for someone who: Has excellent communication skills in English (bilingual in Spanish is a plus! Can type 3540 words per minute with strong computer keyboard proficiency. Excels in multitasking and thrives in a fast-paced environment. Adapts easily to changes in tasks, schedules, or duties. Maintains a positive attitude and demonstrates a strong work ethic. Can work all shifts, including weekends and holidays, to meet the needs of our clients. Is committed to confidentiality and professional standards. Please Note: This is an on-site position in Springfield, Illinois not remote. Drug testing is a condition of employment. Unfortunately, applicants with prior felony or misdemeanor convictions for fraud or violence cannot be considered due to the nature of our work. Benefits Health, Dental, Vision Insurance Short Term Disability, Long Term Disability, and Life Insurance Pay range aligned to experience Employee Retail Discount Program Employee Assistance Program (EAP) Telehealth 401(k) Hourly Incentive + Additional Earnings Bonus Compensation details: 16-18 Hourly Wage PI1db078c06b31-29***********1 RequiredPreferredJob Industries Other

Galloway Consolidated Holdings, Inc., the parent company of Bema, Inc, Elite Extrusion Technology, Bema Digital Innovations and GCH Employee Leasing, Inc, is seeking an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. The Customer Service Representative (CSR) is responsible for assisting customers with inquiries, processing orders, resolving complaints, and providing information about products and services. The CSR ensures a positive customer experience by providing timely, accurate, and professional assistance. Responsibilities include, but not limited to: • Process customer orders, returns, or exchanges accurately. • Respond to customer inquiries via phone, email, chat, or in-person. • Handle billing inquiries and process payments, as required. • Work with warehouse and prepress personnel for order accuracy and timely shipment. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Manage backorder/out of stock items. • Follow up on order status with customer. • Track orders and packaging slips. • Prepare bill of ladings, warehouse shipment labels and billings each day. • Work with transportation companies to provide customer pickup and delivery dates. • Handle customer inquiries/complaints in a diplomatic, efficient, and knowledgeable manner. • Maintain a high level of product knowledge and stay updated on industry changes. Education and Experience: • MUST have at least 2 years of customer service experience in a manufacturing environment. • Experience using and ERP system such as SAP, Oracle, or MS Dynamics NAV - A PLUS. • MUST be proficient in Microsoft Word, Excel, and Outlook. • MUST have excellent communication skills and phone skills. • MUST be highly organized. • Experience processing digitally printed label, cartons or flexible packaging - A PLUS. • Direct experience supporting customers that purchase pouches, laminated films, and extruded films - A PLUS. Required Qualifications: • Able to take initiative and identify areas to streamline processes and implement improvements. • Mathematical skills are necessary for validation of estimates and billing. • Self-starter, ability to work independently. • Able to work well, have a strict attention to detail and be able to work accurately under pressure. • Ability to multi-task successfully. • Strong problem-solving talents. • Helps ensure all procedures for the company and the American Institute of Baking (AIB) are followed. Starting salary is estimated at $50,000/yr - $65,000/yr. and is based on, among other things, a candidate's experience, and qualifications. Bema offers a competitive compensation package including salary, bonus plan, paid vacation, 401K match and comprehensive health and life insurance options. Equal Opportunity Employer Candidates may be pre-screened with a phone interview and employment is subject to drug and background testing. RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED!!!

Seeking energetic & self-motivated individuals to serve as a District Executive. This is a sales & management career opportunity that demands growth in all areas - recruiting youth, raising sustainable finances and working with top community leaders. Today's professional Scouters are diverse men and women sharing a dynamic career offering independence, achievement, and stability. This is work that makes a difference... work that calls one to continual learning and challenge... work that offers solid compensation, benefits, and advancement. Compensation and Benefits The Rainbow Council of the Boy Scouts of America offers team members a competitive package of benefits. The benefits offered are among the best in the nonprofit sector. The package includes major medical, dental, vision, and prescription coverage in addition to long-term disability, accident, and life insurance, and retirement plans. The starting salary for a District Executive is $40,000. Annual salary adjustments are based on an individual's contributions and overall performance. An allowance for both vehicle and mobile phone is provided. Training Comprehensive professional training opportunities are provided during the first three years of tenure. Annual training and development opportunities continue throughout the career. Qualifications for Employment Do you have the background needed for a career as a Scouting professional? To succeed, our team members must multi-task and combine many skills to complete the job. The basic qualifications are: Bachelor's degree from an accredited college or university United States citizenship or declared intention to become a U.S. citizen Adult - 21 years of age People-oriented, having the ability to work well with adult volunteers, community and business leaders, and representatives of other organizations Sales and marketing Able to work varied hours when necessary to achieve positive objectives / willing to work evenings and 1 - 2 weekends per month Must live in the geographical territory that you serve Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) Believe in the Boy Scouts of America and willing to subscribe to its principles and standards Eligible to receive a professional Scouting commission - a criminal background will be performed Bilingual skills are a plus! Benefits: 403(b) matching Dental Insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com. Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future. **Hybrid schedule. Required to be onsite on Tuesdays and Wednesdays.** GENERAL SUMMARY: The Supervisor, Customer Service 3 will lead and oversee a team of customer service representatives, ensuring high-quality customer interactions by monitoring performance, resolving escalated issues, providing coaching and training, and implementing process improvements to maintain customer service standards. Job Duties and Responsibilities: ● Responsible for the day-to-day operations of a team of Customer Service Representatives that manage and process customer service orders ● Responsible for escalated customer service issues ● Collaborate and/or assist cross-functional areas with inquiries related to servicing customers, such as but not limited to properly directing inquiries to the appropriate party, mediating conversations between parties, and creating reports for analysis ● Represent Customer Service in meetings with key customer accounts or within departmental meetings. ● Recognize and recommend operational improvements ● Responsible for the day-to-day application of organizational policies and procedures ● Communicate information and announcements to direct reports ● Evaluate, plan, and execute workload volume for direct reports ● Monitors performance of direct reports according to established monitoring standards ● Responsible for hiring decisions, onboarding, employee training, development and performance including disciplinary actions Qualifications: ● Significant customer service experience ● Strong leadership, communication and problem-solving skills ● Ability to prioritize and meet deadlines ● Ability to translate business objectives into tactical actions and make sound business decisions under time pressure Education and/or Experience: ● BA/BS preferred in business or 5+ years of customer service and/or sales support in lieu of degree ● 2-3 years of supervisory experience highly desirable Pactiv Evergreen is required by laws in many locations to include a reasonable estimate of the compensation range for this role. The compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Pactiv Evergreen, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300- $118,800. Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law. For individuals with disabilities who would like to request an accommodation, please call ************** or email *********************. All information will be kept confidential according to EEO guidelines and applicable laws.

SET Environmental, Inc.'s mission is to become the premier environmental services company in the nation. We will accomplish this by assembling exceptionally talented professionals and focusing them on providing a service that exceeds our customer's expectations. POSITION DESCRIPTION An Environmental Services Specialist/Customer Service Rep at SET Environmental is responsible to: Prepare paperwork and coordinate daily field service and transportation jobs Help coordinate emergency responses with other SET departments Provide waste profiling, manifesting and management Provide disposal site pricing to sales department Assist in qualifying incoming leads and direct to appropriate salesperson Make sure customer needs/calls are attended to as quickly as possible Perform daily customer service responsibilities Work closely with the sales department, supplying them with creative transportation and disposal options Recommend potential services to management by collecting customer information and analyzing customer needs Work cooperatively with operational groups Work closely/cooperatively with designated sales representative(s) Perform any other miscellaneous duties as necessary POSITION REQUIREMENTS 2-year degree, preferably in a science field or equivalent work experience 3+ years working in a customer service role, preferable within the environmental industry Proficient computer skills (Microsoft Word, Excel, and Outlook) Excellent verbal & written communication skills Solid reasoning and problem-solving skills Proven self-starter, highly motivated, sets aggressive goals Ability to effectively multi-task while managing a heavy workload Must be detail orientated Pay Range: $24.00-28.00 per hour SET Environmental is an equal employment opportunity employer which provides a drug-free workplace.

Hiwin Corporation is the leader in the innovation and manufacturing of motion control and mechatronic system technology. We are one of the largest producers in the world of linear motion components such as: linear guideways, ballscrews, linear motors and stages. We are currently seeking a Business Services Specialist to join our fast paced, diverse, and safety centric team. Summary: Under minimal supervision, the Business Services Specialist position will be responsible for administering the quotation and purchasing processes, processes routine customer orders and assists with unusual internal/external customer inquiries, concerns, and/or complaints. This position maintains a close working relationship with Engineering, Sales and Distribution to ensure all sales territory account functions are properly executed and that the needs of the company are met. Job Duties and Responsibilities: Prepares and processes customer quotes to the appropriate Sales team member or Customers; Monitors the status of each quote throughout the entire process. Ensures each quote is processed promptly and properly executed. Assists in problem resolution; Processes quotes from vendors based on approved discount/ multiplier; Receives and answers routine customer questions, comments, and concerns in a professional and courteous manner; Establishes new accounts via telephone, email or correspondence with the Sales team; Works with the Engineering department to ensure project requests are fulfilled and forwarded to customer for review and approval; Prepares documentation containing customer specifications for Engineering, Accounting, and Quality; Performs CRM entries as needed and monitors entries made by Sales team members; Performs activities to monitor and maintain inventory control of raw materials, warehouse/office supplies; Coordinates and communicates inventory level, shipment arrival, and product return information with internal staff and customers; Processes orders for raw materials and/or miscellaneous supplies in a timely and efficient manner. Resolves problems with suppliers. Job Qualifications: Experience Bachelor's degree, required; At least one-year business services, customer service or purchasing experience, required; Previous linear motion control or manufacturing industry experience, preferred; Knowledge, Skills, and Abilities Excellent Microsoft Office (including Word, Excel, PowerPoint) and CRM skills; Excellent knowledge and recent use of metrics; Excellent written and verbal communication skills; Project Management skills with meticulous attention to detail; Excellent organization skills including the ability to properly prioritize activities; Strong math and problem-solving skills. Hiwin Team Member Benefits: Hiwin pays 100% of the premium for Employee level Medical Insurance HSA or FSA available based on insurance elections Dependent coverage premiums are discounted based on years of service Short-Term and Long-Term Disability 100% covered $50,000 of life insurance policy 100% covered Accident and Critical Illness Insurance offered Quarterly bonus paid out based on performance and attendance 2 weeks paid Vacation Time 6 days paid PTO (Paid Time Off) 9 days paid Holidays Retirement planning (401k and Roth 401k options) Service Awards Snacks and coffee provided throughout the day Education Reimbursements Performance Reviews twice a year Company family Picnic and year-end Holiday party

Call Center Supervisor is responsible for overseeing the department call centers. This role is also responsible for planning, conducting and leading ongoing call coaching for the operation of the department under minimal supervision to ensure departmental customer service expectations are met and maintained. This position requires thorough knowledge of company products and is responsible for the primary training of Service Representatives. The Call Center Supervisor reports to the Policy Service Manager. Primary Responsibilities Efficiently and effectively train, develop and monitor overall performance of direct reports Actively monitor progress of direct reports and ensure team is trained to respond professionally, courteously, quickly and accurately to all inquiries from customers Works to resolve inquiries pertaining to the call centers and serves as a resource for the department Complete call coaching for all department employees eligible for call coaching program and facilitate results per department plan Monitor call centers daily and make scheduling, timing and/or administration recommendations to management accordingly Demonstrate ability to interpret policy provisions for all active policy types Execute in depth knowledge of all departmental processes relating to company procedures and facilitate consistent application throughout department Communicate effectively with both internal and external customers Take a proactive lead role in the daily workflow of the teams Provide strong leadership and set a professional example for direct reports Foster communication to maintain positive, professional relationships with direct reports Proactively look for continued ways to improve efficiencies within the department Efficiently process service requests from assigned work queue as necessary Attend, participate and present as assigned for team and department meetings Identify needs of our customers and take appropriate escalation action Efficiently and effectively intervene and appropriately research any product related problems that may arise within the teams Act as a liaison between direct reports and management Recommend, manage and handle special projects as needed Participate in interview and hiring process of applicants for open positions Assume additional responsibilities as needed in the absence of departmental management and/or other supervisor Anticipated Salary: $57,600 - $60,000 Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include: Compressed 4 1/2-day work week (Half-Day Fridays) No monthly premium cost for employee medical, life and disability insurance coverage Paid time-off accrual, including annual rollover; and paid holidays Competitive 401(k) plan with immediate vesting on Company contributions Discounted on-site employee cafeteria On-site exercise facility and company-provided exercise time Tuition reimbursement and training incentives Access to voluntary dental and vision insurance coverage Job Qualifications Bachelor's Degree required* Three years of prior insurance industry experience required, Life and Health preferred Three years of prior call center experience required Industry education designation required, FLMI, ACS, AIRC preferred Ability to multi-task and effectively meet deadlines Proficiency with Microsoft Office Programs Strong time management skills and ability to prioritize Ability to maintain confidentiality and adhere to privacy standards Demonstrate reliability, accountability, integrity and professionalism Flexible and adaptable to changes Strong initiative and solid judgment abilities and skills Work successfully in a team environment Ability to lead and motivate people appropriately within expectations Ability to communicate effectively and appropriately to direct reports Strong written communication skills Ability to work independently and set personal goals and action plans * College or university must be sufficiently accredited and listed in the U.S. Department of Education Accreditation Directory; at time of department restructure, commitment to pursue bachelors upon hire is also acceptable

We are currently seeking a Full-Time Call Center Customer Service Representative to join our Parking Management team! The Customer Service Rep must live in the Chicagoland area due to training and the occasional in-office meeting. The individual hired will be responsible for taking incoming calls for our Parking Management Program. The selected candidate will become a key member of William Everett's Client Delivery Team and contribute to the parking management office's efforts to provide outstanding customer service and problem resolution. This position requires in-office training for two weeks. Additionally, in-office work is required for two days out of the month (one day every other week). Responsibilities: Conduct inbound and outbound service calls with customers within the required time period. Resolve issues to minimize escalation to higher support levels. Take action to resolve pending or open issues within a reasonable timeframe. Help to promote a positive team atmosphere. Meet daily processing goals and targets while paying close attention to detail. Use a computer to complete basic tasks including starting and stopping software applications and opening, closing, and saving electronic files. Operate additional office equipment including printers, copy machines, and fax machines Additional duties may be expected depending on availability and fluctuation in volumes Qualification High School Diploma or equivalent required. Commits to minimal absenteeism and maintenance of an excellent attendance record. Excellent Interpersonal communication skills, written and oral. Possesses a positive attitude and pays close attention to detail. Experience in providing customer service over the phone and dispute resolution. Intermediate computer skills Authorized to work in the US for any employer Must live in the Chicagoland area Pay Scale: $20 on an hourly basis. Benefits: Comprehensive benefits package including: Performance Bonus Eligible 401(k) plan Medical, Dental and Vision Insurance Life and disability Insurance Commuter Benefits Paid time off options, including vacation, sick time, fixed holidays, parental lea ve. William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

The Icon Protection Customer Care Representative is primarily responsible for providing superior customer service for all internal and external Icon Protection customers through excellent communication utilizing in-depth knowledge of company products, services, policies, and procedures. This position would provide coverage to Domestic and International customer base. CORE & ESSENTIAL FUNCTIONS: Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with the highest integrity. Build, strengthen and maintain positive business relationships by establishing consultative rapport with customers. Act as point of contact for customer orders, quotes, sample requests, complaints, and compliments. Process customer sales orders, backorders and pick tickets timely and accurately. Make customer recommendations to optimize product mix and increase sales in orders, including suggestive selling and upselling of add on items. Make logistics and freight decisions based on cost and customer needs. Determine appropriate outside warehouse to process orders. Provide quick response to incoming customer order status and product knowledge requests. Partner with sales, marketing, purchasing, production, and shipping/receiving teams relating to customer orders, forecasts, and inventory accuracy. Perform outbound calls to customers to collect customer satisfaction information regarding promotional goods, services, or tradeshows. Process customer returns according to established department policies and procedures. Work closely with the credit department to resolve disputed credit items. Address customer issues and ensure effective and long-term problem resolution. Follow up to ensure that all requests and/or problems are resolved satisfactorily. Provide timely feedback to the company regarding service failures or customer concerns. Work closely with the Sourcing department to achieve appropriate and timely complaint resolution. Assist accounting department, as needed, in processing of customer invoices and credits. Maintain customer account information and communicate to other departments, as needed. All other duties as assigned. QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS: Must possess customer service experience. Possession of at least a high school diploma is required and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Must display a professional image in all settings. Proficiency in using Microsoft Office Suite applications required. Customer service experience in a manufacturing environment and with an independent sales team is preferred. Inside sales experience is valued. SAP, Great Plains, Infor, Salesforce or other CRM system experience preferred. EQUAL OPPORTUNITY EMPLOYER Icon Protection, Inc. as represented by Garland Surface Protection, Inc, Surface Shields, Inc, Ram Board, Inc., and Trimaco, Inc. are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated), protected veteran status, age, or any other protected characteristic under federal, state or local law.

CM Industries, Inc. is a leading American manufacturer of high-quality welding products including Robotic Torches & Peripherals, MIG Guns & MIG Parts, TIG Torches & Consumables, and more. Our focus is on providing top-notch solutions for all welding needs. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Zurich, IL. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Ability to deliver excellent Customer Experience Strong communication and interpersonal skills Problem-solving and conflict resolution abilities Previous experience in a customer-facing role is a plus Knowledge of welding industry terminology and products is beneficial High school diploma or equivalent required

A specialty services company in Illinois is actively seeking a new Customer Service Representative for a promising position with their team in the Greater Chicago area. In this role, the CSR will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels. Responsibilities: The Customer Service Representative will be responsible for: Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues, as necessary Providing feedback on the efficiency of the customer service process Managing a team of Jr. Customer Service Representatives, as needed Ensuring customer satisfaction and providing professional customer support Qualifications: 6+ months of Customer Service-related experience High School Diploma / GED Computer savvy Solid problem solving skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Bachelor's Degree preferred Associate's Degree required

At Enora Insurance Agency, we understand that choosing the right insurance can be complicated. We partner with the industry's leading insurance companies to provide the most appropriate and affordable protection for our clients. Our dedicated team is committed to guiding clients in making the right choices to fit their unique needs. Role Description This is a full-time, on-site role for a Licensed Customer Service Representative located in Chicago, IL. The Customer Service Representative will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. Daily tasks include handling customer service calls, addressing customer concerns, resolving issues efficiently, and maintaining a high level of customer experience. Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in managing and enhancing the Customer Experience Excellent communication and interpersonal skills Ability to handle stressful situations and resolve conflicts professionally Knowledge of insurance products and services is a plus Active insurance license and compliance with all local and state regulations High school diploma or equivalent; higher education is a plus

Looking for carrier or customer sales reps with 1 or more years of experience who are looking to join an up and coming customer sales team in the 3PL space.

Customer Service Advisor Type: Permanent Salary: $40,000 - $46,000 Are you passionate about providing top notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client's team as a Customer Service Advisor at their Illinois site. This is a really excellent time to join my client's Customer Service team due to the huge growth they've seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary. Role Overview: As a Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. Your role will involve: Assisting customers via phone, email, and chat. Providing information about our products and services. Resolving customer queries and concerns in a timely and professional manner. Maintaining accurate customer records and data. Collaborating with colleagues to ensure excellent service delivery We're looking For: Have 1-2 years of experience in customer service. Ability to occasionally travel across the USA. Possess excellent communication and interpersonal skills. Be a problem solver with a positive attitude. Enjoy working in a team-oriented environment. Technical support experience is advantageous but not essential. What's in it for you? Competitive salary bracket with regular reviews based on hard work and performance. Annual performance-based bonus Company pension and discount on company products Free parking, discounted canteen Progression. This is a fast growing company where you will grow too. If interested, please apply or send your CV direct to *********************

GET MORE OUT OF YOUR CAREER Choose a career where changing someone else's life for the better is also life-changing for you - personally, professionally, and financially. OUR CORE VALUES Faith: Complete confidence, trust, and hope in a person, community, or system. Growth: Commitment to new learning and doing the work required to get better every day. Grit: The courage to take personal initiative and persist with a positive attitude and the same level of energy despite facing setbacks and rejections. Gratitude: The conscious effort to count one's blessing. This generates a climate of positivity that both reaches inward and extends outward, helping to deal with adversity and build strong relationships. Charisma: Compelling attractiveness or charm that inspires action from others. Positive energy, confidence, lifting people up, the "IT" factor. OUR PASSION Improving Lives Protecting Dreams Building Legacies OUR NICHE Empowering people to discover and pursue what's possible. OUR 4 UNIQUES Exclusive: Only Northwestern Mutual advisors have access to Northwestern Mutual's products/services. Planning: We offer an integrated, comprehensive, holistic planning experience. Proven Process: The Northwestern Mutual business model. Training and Development: Best in our industry. CAN YOU SEE YOURSELF HELPING OTHERS REACH THEIR FINANCIAL GOALS? Over half of our current advisors found their calling in financial services after working in other industries. Wondering if you'd be a good fit? See how many of the characteristics below match up to you: -You know how to connect with people, building personal, trusted relationships. -Financial planning is interesting to you. -You're a driven person who's committed to succeeding. -You're ready to earn more for your hard work. -You enjoy helping people make more informed, confident decisions. -You're ready to live the life you want, both personally and professionally. A CAREER WITH ENDLESS OPPORTUNITIES This career allows you to get paid what you are worth based on the results you achieve and the impact you have. Compensation is a combination of commission, investment management fees, residual income, bonuses, and company benefits. Our training allowance program and our launch accelerator program assist our advisors in the early stages of their careers. INCOME GROWTH OPPORTUNITY: Average Years 1-4 $76,000 Years 5+ $576.000 Top 25% Years 1-4 $176,000 Years 5+ $1,800,000 FINANCIAL PLANNING WITH NORTHWESTERN MUTUAL Are you looking for more fulfillment from your career? Are you starting to think about a job change? Now's the time to consider Northwestern Mutual. Our financial professionals help clients reach their goals by developing and implementing financial plans to show clients where they are today, plan where they want to go tomorrow, and provide the financial tools and support to help them get there. Sounds exciting and scary all at the same time? Don't worry, we don't expect you to know everything on day one. That's why you'll receive in-depth training and partner with industry experts until you're ready to do it on your own. BEYOND INCOME, YOU'LL ALSO HAVE ACCESS TO A COMPREHENSIVE BENEFITS PACKAGE: Comprehensive medical insurance. Two pension plans. Life and disability insurance. Healthcare and dependent care reimbursement accounts. Reimbursement for licensing and ongoing education. IDEAL CANDIDATE: We are seeking values-driven people with different backgrounds and work experience, including but not limited to: accounting, financial services, business development, hospitality, banking, sales, marketing, management, educators, athletics, legal, communications, real estate, entrepreneurs, military veterans, and community influencers. Ideal candidates have a bachelor's degree from a four-year college or university and have strong interpersonal skills, grit and determination. ABOUT NORTHWESTERN MUTUAL: At Northwestern Mutual we believe that everyone deserves to ‘spend their lives living' and that a strong financial plan is a cornerstone for ensuring that reality! Financial security is not just something that happens in retirement but is an enabler for our clients to spend their life living! Our teams of financial advisors across the nation embody these beliefs and are committed to helping clients reach their financial goals. With over 50% of American's citing that their financial planning needs improvement, a career with Northwestern Mutual provides abundant opportunities to serve this growing need! Recognized by FORTUNE as one of the "World's Most Admired" companies, Northwestern Mutual has been among the leaders in the financial services industry for nearly 160 years and has a proven track record of financial success. Recent Awards and Accolades: -FORTUNE 97 -Unsurpassed Financial Strength with total company assets of $290 billion. -96% of policy owners stay year after year. -Top 10 Independent Broker-Dealer. Financial Advisor Magazine. -$161 billion client assets held or managed by Northwestern Mutual. -The largest direct provider of life insurance in the US. -4.6+ million total clients. -Industry leader in total dividend payout with $6 billion. Job Type: Full-time Pay: $85000 - $156,000.00 per year BENEFITS: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Life insurance Paid time off Paid training Tuition reimbursement Vision insurance Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company, Milwaukee, WI and its subsidiaries. Amanda Kendall is associated with the local office at the above address and is not a licensed insurance agent, registered representative of a broker-dealer, investment adviser representative of a registered investment adviser, or representative of a federal savings bank. While links to other websites are provided for convenience and information, please be advised that except for information related to Northwestern Mutual (NM), the inclusion of, or linking to, other websites does not imply NM endorsement of, nor responsibility for, those websites. Your transmission of electronic mail to this address represents your consent to two-way communication by Internet email. If you received this in error, please contact the sender and delete the material from any computer on which it exists.

This is an in-office position. You must be able to commute to our office in downtown Chicago at the WILLIS TOWER! Monthly Bonus Potential The average monthly bonus ranges from $1,000-$3,000 per month based on your performance. Typical 1st year earnings are between $55,000-$70,000 per year. 2nd year earnings are between $65,000-$80,000 per year, based on results. As an Inside Sales Representative, you will help individuals through the important decision-making process of selecting a health insurance plan that matches their needs, and assist the consumer in enrolling in the plan. You will be responsible for providing an outstanding customer experience while achieving monthly sales goals. Your training and required insurance licensing is paid for, attractive career paths are available, and performance based incentives are available to all of our licensed agents when you join a growing and competitive team within a fun and supportive work environment. Responsibilities Field live inbound calls and effectively sell health insurance plans and products to our customers. Outbound to potential customers to revisit their Medicare options. Guide consumers through the plan selection and application process. Quickly learn insurance product offerings and serve as a subject matter expert for health insurance plans. Provide an excellent consumer experience for consumers. Comply with Federal CMS and State legal requirements and standards. Provide continuous feedback for improvement throughout the sales floor by raising opportunities for improvement to management. Skills And Experience Ability to work and excel in a competitive, and performance-driven environment. Excellent communication and interpersonal skills. Computer proficiency with the ability to use multiple screens. Must be able to successfully complete all licensing and legal background requirements. Bachelor's degree preferred, but not required. Benefits and Perks Performance based incentives Paid time off Company Health, Dental, Vision, Disability & Life Insurance plans Professional growth opportunities 401k matching Monthly event calendars Birthday & company anniversary celebrations