Customer Service Representative Jobs in Goulds, FL

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  • Customer Service Fundamentals Career Training Opportunity

    Year Up United 3.8company rating

    Customer Service Representative Job In Miami, FL

    "Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year." PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Miami, FL-33134
    $33k-38k yearly est. 13d ago
  • Underwriting Customer Service Team Leader

    The Responsive Auto Insurance Company

    Customer Service Representative Job In Fort Lauderdale, FL

    About the Company Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry's best and most respected insurance agencies to deliver a top-notch service and claims experience. But Responsive is more than just our name-It's a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. It's how we make good on our mission: to continue raising the bar for service in auto insurance. About the Role As an Underwriting Customer Service Team Leader, you will supervise the underwriting and customer service team, ensuring that all processes are conducted efficiently and effectively. You will plan, organize, supervise and evaluate the performance of the team. You will develop, implement and monitor work plans to achieve Company's business priorities. This role requires the team leader to continually work to improve work processes, procedures and tools applicable to team responsibilities in order to achieve Company goals. You will manage the quality assurance to ensure customer service standards are met and underwriting processes are performed within approved Company underwriting guidelines. You will provide leadership to create and foster a high performing, positive, service-oriented work environment. The ideal candidate will possess strong organizational, time management and conflict resolution abilities. Responsibilities Leads the team to achieve or exceed goals and objectives. Communicates job expectations clearly. Plans and monitors results, including coaching, supporting, and providing constructive feedback to employees. Demonstrates a continuous capacity to learn, adapt, and innovate as business conditions and needs change. Identifies business issues and opportunities. Determines the financial and operational breadth of the opportunity and then creates systems or processes to address the situation. Follows through by building support for recommended solutions and then the necessary documentation and change requests to implement these solutions. Builds our team by recruiting, selecting, and training employees in a safe and secure work environment. Manage employee work schedules including assignments, training, vacations and paid time off. Contributes to the creation of strategic goals by gathering pertinent business, financial, service, and operations information. Maintains quality service by establishing and implementing customer service standards, analyzing and resolving quality and customer service challenges, and recommending process improvements. Appropriately communicates information through department meetings, one-on-one meetings, and appropriate communication. Develops critical skillsets of their team as well as assisting their team with career development goals. Handles customer and agent escalations. Contributes to business goals, performance metrics, and effectively uses tools and technology. Supports workload surges and/or catastrophe operations to include working significant overtime during designated catastrophe events. Partners with internal resources to facilitate operations. Qualifications Bachelor's degree or equivalent underwriting work experience. Required Skills Demonstrated leadership abilities. Must be a team-oriented individual to work with clients, other team members, and internal partners. Availability to work, when appropriate, after hours and on the weekend. Excellent verbal and written communication skills. Bilingual English / Spanish verbal and written. Current Florida 2-20 Resident General Lines license or ability to obtain within initial 90 days. Demonstrated knowledge of Microsoft Office products. Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization. Strong analytical and problem-solving skills. Ability to learn new technologies. Pay range and compensation package This full-time position is open to experienced candidates with compensation and job responsibilities based on experience and skill set. This job is located onsite in Plantation, Florida. Applicants must be willing to complete tasks outside of formal job requirements. A generous benefits package is offered. The Responsive Offer In addition to a friendly, collaborative environment, we offer a competitive benefits package, training, and ongoing growth opportunities including: 401(k) Medical, dental & vision, including free preventative care Wellness & mental health programs Health savings accounts with company contributions & life insurance options Paid time off Holiday pay Paid & unpaid sick leave where applicable, as well as short & long-term disability FMLA leave Diverse, inclusive & welcoming culture Career development How to Apply Use the “Apply” button at the top of the page to upload a cover letter explaining your interest in this position and a current resume and complete the application process. The Responsive Culture: At Responsive, we know we're only as good as our people, which is why we value integrity and humility. We also give our employees the freedom to make common-sense decisions and offer new opportunities for growth and movement across all our departments. You'd join a dynamic team of people who are: Adaptable: As the industry evolves, we embrace change instead of simply coping with it. New approaches and technologies? No problem. Collaborative: We accept personal responsibility and accept feedback from one another. We give and take suggestions respectfully and transparently. Engaged: We're curious and motivated to humbly serve our fellow team members and customers. We're open to new training opportunities and recognize that putting good ideas into action provides value to our customers. Data-Driven: To protect our capital and stakeholders while boldly seizing market opportunities, we make decisions after we collect and analyze facts. We also use data to learn lessons from both our successes and our mistakes. Equal Opportunity Statement Thank you for your interest in The Responsive Auto Insurance Company. The Responsive Auto Insurance Company is proud to be an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
    $30k-42k yearly est. 29d ago
  • KYC Client Onboarding Consultant - Broker Dealer

    Phaxis

    Customer Service Representative Job In Aventura, FL

    A global financial firm is looking to hire several Client Onboarding Specialists to join their Wealth Management division, specifically supporting broker-dealer clients. In this role, you will play a crucial part in ensuring a seamless and efficient onboarding experience for new clients, while maintaining compliance with regulatory requirements. ** Bilingual in Spanish is REQUIRED ** ** This is a contract assignment and will be hybrid 3 days onsite in their Aventura office / 2 days remote ** Key Responsibilities: Guide broker-dealer clients through the onboarding process, from initial documentation to account activation. Ensure all client information, documentation, and KYC (Know Your Customer) requirements are accurately collected, verified, and processed in a timely manner. Assist clients in completing necessary forms and provide support throughout the onboarding journey. Serve as the primary point of contact for new broker-dealer clients during the onboarding process. Effectively communicate timelines, requirements, and next steps to clients and internal teams. Address any client queries or concerns and resolve potential issues during the onboarding process. Ensure all client onboarding activities comply with internal policies, regulatory standards, and anti-money laundering (AML) requirements. Maintain accurate records and documentation to meet audit and regulatory standards. Work closely with the compliance and legal teams to stay updated on relevant regulatory changes. Qualifications: Minimum of 3-5 years of experience in client onboarding, preferably within wealth management, broker-dealer, or financial services. Strong understanding of KYC, AML, and regulatory requirements. Excellent communication and interpersonal skills. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Proficiency with CRM systems and wealth management platforms. Ability to work independently and as part of a team. Pay: $35-$45/hr
    $35-45 hourly 28d ago
  • Client Engagement Associate

    H&Co 4.4company rating

    Customer Service Representative Job In Miami, FL

    H&CO is one of the leading professional services firms providing domestic and international accounting, tax and technology advisory services to domestic and global businesses. With a global presence, we specialize in navigating the complexities of international taxation, helping our clients optimize their cross-border transactions and comply with ever-changing regulations. The Role: The Engagement Manager will oversee between 200-400 engagements annually, acting as the primary client contact and ensuring seamless engagement execution. This role focuses on client satisfaction, retention, and operational efficiency, supported by designated accounting advisors responsible for technical accounting and tax tasks related to the engagement. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries and scheduling meetings. Understand and address clients' financial and service needs to ensure satisfaction and retention. Engagement Coordination: Manage the execution of 200-400 engagements annually, ensuring deadlines and quality standards are met. Collaborate with internal teams, including assigned accountants, to ensure accurate and timely delivery of services. Client Success Planning: Develop and execute Client Success Plans with scheduled proactive touchpoints to enhance engagement. Problem Resolution: Address and ensured that issues such as IRS notices and compliance matters, resolved timely. Service Knowledge and Revenue Growth: Maintain a strong understanding of the services offered to identify opportunities for additional client value. Engagement Completion and Follow-Up: Ensure engagement completion, communicate with clients upon completion, thank them for their trust, and remain available for future needs. Required Skills and Qualifications: Education and Experience: Bachelor's degree or equivalent experience in client management, business, or related fields. Experience managing multiple engagements, preferably in a client-focused environment. Technical Skills: Familiarity with basic accounting and tax principles (training will be provided). Proficiency in engagement management tools and client relationship management (CRM) software. Soft Skills: Exceptional communication and interpersonal skills to build trust and rapport with clients. Strong organizational skills with the ability to manage high volumes of engagements simultaneously. Problem-solving and critical-thinking abilities to address client concerns efficiently. Performance Metrics: Client Satisfaction: Maintain high client satisfaction ratings and retention metrics. Engagement Delivery: Ensure timely and accurate completion of all assigned engagements. Engagement and Growth: Proactively identify opportunities to enhance client relationships and deliver additional value.
    $41k-64k yearly est. 5d ago
  • Customer Service Representative

    Malibu Events Promotions

    Customer Service Representative Job In Miami, FL

    Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Opportunities for travel and working with diverse clients Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!
    $22k-31k yearly est. 9d ago
  • Customer Relationship Management Specialist

    Adecco 4.3company rating

    Customer Service Representative Job In Miami, FL

    Salary: $67K + Approximately $40k in Great Benefits, including a New Car allowance Must be English/Spanish Bilingual as this role collaborates with Latin American offices Must have a Valid Passport or be able to obtain one in 60 days, as this role requires international travel Position Summary: The Customer Journey Manager is responsible for overseeing, optimizing, and supporting distributors and dealers in 43 countries across the Central, South American and Caribbean. Ensure consistent customer satisfaction process with Communication and leadership skills. Work closely with internal teams and external partners to implement customer-centric strategies and initiatives that drive business growth. Manage the Voice of the Customer, by analyzing the customer satisfaction survey monthly, understanding the trends and identifying areas of opportunities, working alongside distributors to develop action plans to proactively implement them. Manage the Digital Customer Management à digitalizing the customer journey. Customer Experience Guideline development and implementation. Coordinate Ownership Management Committee and Seminars. Essential Functions: Develop and Implement Customer Experience Strategies: Collaborate with other teams to execute customer experience strategies aligned with the company's overall objectives. Identify areas for improvement and implement initiatives to enhance customer satisfaction, loyalty, and retention. Manage Distributor Relationships: Build strong relationships with 43 distributors in the Latin America region. Serve as the main point of contact for distributors, providing guidance and support to ensure their alignment with customer experience Kia standards. Regularly communicate with distributors to assess their performance, address issues, and identify opportunities for improvement. Monitor Customer Feedback: Collect and analyze customer feedback through various channels; Main source is the Customer Satisfaction Survey, social media, and direct communication. Use insights to identify trends, opportunities, and areas of enhancement. Implement corrective measures and communicate findings to CX Manager in the distributor. Drive Customer-Centric Culture: Work with a customer-centric culture within the organization and among distributors. Promote the importance of customer experience culture, provide training and guidance to distributors on best practices. Metrics and KPIs: Establish key performance indicators (KPIs) and metrics to measure customer satisfaction, loyalty, and retention. Monitor and report on these metrics, identifying trends and areas for enhancement. Use data-driven insights to develop actionable strategies. Required Skills and Qualifications: Bachelor's degree in: Business Management/Finance/Marketing or equivalent. Experience in customer experience management or related field. Strong communication and project management skills Strong teamwork and leadership skills Data-driven Mindset Continuous Learning Culture Empathy and Listening Proficiency in PowerPoint and Excel Fluency in English and Spanish (a must), Portugues a plus Must be able to travel overseas * Applicants must be eligible to work in the United States without Visa Sponsorship. Supported Benefits Medical/Dental/Vision Insurance 100% on Company 401K (6% Matched by Company) PTO 120 Hrs/Yr (prorated first year) Other Employee Benefits New Auto allowance Meal allowance Work cell phone & plan Probation Period: 3 months Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: *The California Fair Chance Act *Los Angeles City Fair Chance Ordinance *Los Angeles County Fair Chance Ordinance for Employers *San Francisco Fair Chance Ordinance Candidate Privacy Policy
    $40k-67k yearly 18d ago
  • Customer Service Sales Specialist

    MAFÉ Resources

    Customer Service Representative Job In Miami, FL

    Sales Support/ Customer Service Employment Type: Full-Time Department: Sales Support / Customer Service Reports To: Sales Manager Working for one of the world's largest zipper manufacturers, supplying high-quality fastening solutions to leading brands in fashion, outdoor gear, automotive, and beyond. Our commitment to innovation, reliability, and superior customer service has made us an industry leader for over 80 years. Job Summary We are seeking a Customer Service Representative to support our Sales Manager and ensure top-tier service for our clients. This role requires attention to detail, strong organizational skills, and the ability to manage customer interactions efficiently. The ideal candidate will be a proactive problem-solver, dedicated to maintaining customer satisfaction and seamless sales operations. Key Responsibilities Client Support: Serve as the main point of contact for customer inquiries, orders, and follow-ups, ensuring timely and professional responses. Sales Team Assistance: Support the Sales Manager by managing client communications, scheduling meetings, and preparing sales reports. Order Processing: Enter, track, and manage customer orders, ensuring accuracy and on-time delivery. Customer Relationship Management: Maintain and update client records in the CRM system, ensuring accurate and up-to-date information. Issue Resolution: Handle customer concerns, coordinate with internal departments, and find solutions to ensure client satisfaction. Coordination with Production & Logistics: Work closely with production and logistics teams to track inventory and shipping schedules. Sales & Marketing Support: Assist with promotional materials, customer outreach efforts, and trade show preparation. Continuous Improvement: Identify and suggest opportunities to enhance customer service processes and internal efficiencies. Qualifications & Requirements 2+ years of experience in customer service, sales support, or a related field. Strong attention to detail with the ability to multitask and prioritize effectively. Excellent verbal and written communication skills for interacting with customers and internal teams. Proficiency in CRM software and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to work independently while thriving in a collaborative team environment. Problem-solving mindset with a customer-centric approach. Experience in the manufacturing or fashion industry is a plus. If you are a detail-oriented professional passionate about customer service and sales support, we'd love to hear from you!
    $26k-35k yearly est. 10d ago
  • Inside Sales Representative - Aviation

    DASI 3.8company rating

    Customer Service Representative Job In Doral, FL

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers' parts and inventory needs in more than 140 countries. DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level. Purpose: At DASI, the role of the Inside Sales Representative is key in achieving growth, account penetration and maximizing sales profitability. We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. On a day-to-day basis, you will manage calls and emails, completing orders and providing service to customers. You will also collaborate with your counterparts in Sales, Purchasing and Customer Service in Miami, the UK and Singapore. Key accountabilities: Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services. You will multitask calls, emails, and data entry, providing product, price and availability information to customers as requested. After having become really versed on your targets, you will review quote activity and initiate follow ups. Service to our customers is highly important, your aim is to deliver customer satisfaction through the timely, efficient, and accurate processing of enquiries, sales orders, expedite requests, web shop enquiries. Collaboration is one of our key values. To this end, on any given day, we will find you conferring with the Asset Management Team to make sure pricing is accurate and achieving our cost targets. Participate in process improvement activities. Achieve individual sales targets. Perform all other duties as assigned. Key skills and competences: Develop collaborative working relationships. Manage multiple tasks seamlessly and adapt to the work environment. Clearly communicate in verbal and written form to all levels. Display flexibility, adaptability, and innovation. Shows a passion for the customer, fellow employees, and the business that we're in. Experience and qualifications: 1-2 years of inside telesales experience required. Sales track record of overachievement. Previous experience in the aviation industry and target-based environments is a plus. Associate degree or comparable industry experience. DASI, LLC. and group companies are an Equal Opportunities Employer
    $42k-76k yearly est. 12d ago
  • Client Services Representative

    LHH 4.3company rating

    Customer Service Representative Job In Miami, FL

    LHH is searching for a Bilingual Client Services Representative to be the first point of contact for inquiries received in our Latam (Mexico) Client Servicing department from high-revenue clients via email or phone. Your day-to-day activities will include reading, analyzing, and determining the appropriate handling and resolution of requests. These requests will consist of treasury, cash management, card, and depository products. You will also collaborate with internal business partners to provide resolutions to client inquiries, issues, and technical support. Key Responsibilities: Serve as the primary contact for client inquiries and provide timely and accurate responses. Analyze and resolve client requests related to treasury, cash management, card, and depository products. Collaborate with internal teams to ensure client issues are resolved efficiently. Maintain a high level of client satisfaction through effective communication and relationship-building. Utilize Microsoft Office tools (Excel, Outlook, PowerPoint, Word) to manage and document client interactions. Required Skills: Fluency in Spanish and English (Portuguese is a plus). 1-2 years of experience in the banking/financial industry. 1+ years of experience working with customers. Strong oral and written communication skills. Excellent active listening and time management abilities. Critical thinking and problem-solving skills. Ability to multitask and navigate multiple computer systems while interacting with clients. Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word. Strong attention to detail and quality assurance. Why Join Us? Be part of a dynamic and supportive team that values collaboration and innovation. Opportunity to work with high-revenue clients and make a significant impact on their experience. If you are a motivated and client-focused professional with a passion for excellence, we would love to hear from you! Apply now to join our team as a Client Services Representative and take the next step in your career. Pay Range: $19.02 - $21.02/hr Location: Miami, FL - hybrid Work Hours: Mexico Business Hours and Holidays which means working during US Holidays (9 AM to 6 PM ET) Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
    $19-21 hourly 23d ago
  • Client Service Associate - Wealth Management

    Ascendo Resources 4.3company rating

    Customer Service Representative Job In Miami, FL

    We are seeking a highly motivated Client Services Associate to join our client. In this role, you will be responsible for managing the day-to-day operations and serving as the primary point of contact between our clients and service providers. Key Responsibilities: Serve as the main point of contact between clients and service providers, ensuring effective communication and timely delivery of services. Review engagement letters and properly communicate client instructions to service providers such as attorneys, accountants, trust companies, and other vendors. Assist clients with Private Equity matters including subscriptions, capital calls, distributions, and other communication materials. Coordinate with internal teams and external service providers to ensure seamless and efficient operations. Develop and maintain strong relationships with clients and service providers. Manage and prioritize tasks to meet deadlines and provide high-quality service to clients. Keep up-to-date with industry trends and regulations related to Private Equity and related matters. Perform other duties as assigned by management. Requirements: Bachelor's degree in Business Administration, Finance, or related field. Minimum of 2 years of experience in operations and client services FINRA licenses preferred but not required Attention to detail and able to multitask in fast environment. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
    $34k-43k yearly est. 23d ago
  • Inside Sales Representative

    Spec Building Materials 3.4company rating

    Customer Service Representative Job In Miami, FL

    SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of the highest quality building materials, equipment and products for both commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South and Southeastern regions. The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination and more. Most often they are the customer's first point-of-contact. Position Responsibilities: Selling building materials to our customers from the customer service counter Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up. Sourcing special order items for our contractors. Ensuring all customer sales orders are imputed complete and accurate. Advising customers on inventory levels and pricing. Cash application and reporting. Answering the phone and directing calls. Scheduling and answering questions regarding deliveries for customers. Position Requirements: Minimum education required: GED or high school diploma. Working knowledge of computers and software. The ability to multitask in a fast-paced environment. Strong organization and communication skills. Past history in a building materials-related industry. Strong math skills. High energy level and a desire to succeed. Additional duties or responsibilities may be required. Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: 401(k) 401(k) matching Dental Insurance Health insurance Paid time off Vision insurance Shift: Day shift Supplemental Pay: Bonus opportunities Experience: Customer service: 1 year (Preferred) sales: 1 year (Preferred) building materials: 1 year (Preferred) Work Location: In person
    $65k-70k yearly 30d ago
  • Inside Sales Representative

    Tadabase, Inc.

    Customer Service Representative Job In Fort Lauderdale, FL

    As our first dedicated sales hire, you will play a pivotal role in driving growth by managing inbound leads, running the sales cycle from start to finish, and actively contributing to the development of our sales processes. You will work closely with the founders to shape the direction of the sales organization. Salary & OTE Range: $45,000 - $80,000 Responsibilities: Meet or exceed a sales quota of 20 units per month. Manage 25-50 inbound leads per week, with the goal of actively managing a sales pipeline of around 200 leads per month. Conduct demos and effectively communicate product value propositions to prospects. Clearly review and explain pricing structures, addressing prospect questions. Run the full sales cycle from initial lead engagement through to closing. Collaborate directly with founders to shape and refine the sales process. Provide regular feedback from prospects to help improve product offerings and sales strategy. Accurately document all interactions and sales pipeline details within the CRM. Qualifications: 1-3 years of sales experience, preferably in an inbound or SaaS sales environment. Experience using CRM software (HubSpot, Salesforce, GoHighLevel, etc.) to manage and track sales pipelines. Proven ability to handle a high volume of leads and efficiently move them through the sales cycle. Ability to collaborate closely with founders to develop and refine sales processes. Exceptional communication and interpersonal skills. Comfortable working in a dynamic startup environment. Demonstrated technical aptitude with the ability to quickly understand and articulate the technical aspects of our platform. Preferred Attributes: Entrepreneurial mindset with proactive problem-solving skills. Quick learner capable of clearly explaining technical products to non-technical audiences. Results-oriented with a track record of meeting or exceeding sales goals. What We Offer: Opportunity to collaborate directly with founders on critical sales processes. A dynamic startup environment with significant room for personal and professional growth. The chance to significantly impact company growth and directly influence our success. To apply, please email ************** with your resume.
    $45k-80k yearly 12d ago
  • Inside Sales Representative

    DSI Groups 4.0company rating

    Customer Service Representative Job In Hialeah, FL

    Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities
    $37k-56k yearly est. 6d ago
  • Inside Sales Representative

    GDS Group 4.6company rating

    Customer Service Representative Job In Miami, FL

    As an Inside Sales Representative, you will play a crucial role in driving our sales efforts by engaging with potential and existing customers, understanding their needs, and providing tailored solutions. This position requires a proactive individual who thrives in a fast-paced environment and is committed to achieving and exceeding sales targets. Key Responsibilities: Lead Generation: Identify and qualify new sales leads through various channels, including cold calling, email campaigns, LinkedIn and networking. Customer Engagement: Build and maintain strong relationships with prospects and existing clients, ensuring exceptional customer service and satisfaction. Sales Strategy: Develop and execute effective sales strategies to meet and exceed individual and team sales goals. Product Knowledge: Maintain in-depth knowledge of our products/services and industry trends to provide accurate information and valuable insights to customers. Sales Process Management: Manage the sales cycle from initial contact through to closing, including preparing proposals and negotiating terms. Reporting: Track and report on sales metrics, including performance, leads, and conversion rates, and use data to drive improvements. Qualifications: Experience: 1+ year of proven experience in b2b sales, with a track record of meeting or exceeding sales targets. Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and influence clients. Customer Focus: Strong customer service skills and a genuine desire to understand and meet customer needs. Technical Proficiency: Proficient in CRM software (e.g., Salesforce) and MS Office Suite; experience with sales automation tools is a plus. Education: High school diploma or equivalent; a degree in Business, Marketing, or related field is preferred. Other Skills: Self-motivated, detail-oriented, and capable of working both independently and as part of a team. What We Offer: Competitive Salary: Attractive base salary with performance-based incentives and generous commission structure. Benefits: Comprehensive health benefits, retirement plan, paid time off, and other perks. Growth Opportunities: Opportunities for professional development and career advancement within the company. Work Environment: A collaborative, supportive team culture with a focus on achieving shared success.
    $39k-62k yearly est. 5d ago
  • Client Service Associate

    Strategic Asset Management (Sam) Group 3.6company rating

    Customer Service Representative Job In Pompano Beach, FL

    SAM Group, a well-established investment firm located in Pompano Beach, FL, is seeking a qualified professional to join the team in the important role of full-time Client Service Associate. This position requires excellent customer service and problem-solving skills which helps the candidate to confidently provide information to our advisors and clients in a reliable, efficient and highly professional manner. Candidate must be extremely organized, detail-oriented and a self-starter. Individual must have great integrity and dependability. Responsibilities: Frequent client contact by phone and email Assist clients with service needs, including general account questions, account changes, purchases and withdrawals, sending reports and documents Document client interactions via Redtail CRM, follow up on client meetings Maintain databases of client information Prepare and submit client paperwork and financial transactions accurately Respond to and correct paperwork not in good order Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend branch operations meetings and sales assistant conferences Other projects and tasks as assigned Desired Experience and Skills: Financial services experience preferred, but not required Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver, critical thinker and creative skills Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Technology Used: Redtail CRM, Advyzon, DocuSign, MoneyGuide Pro, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) Various investment and insurance company websites We offer: A supportive and professional work environment Competitive compensation An opportunity for professional growth and advancement
    $44k-73k yearly est. 28d ago
  • Inside Sales Representative

    EDM Medical Solutions

    Customer Service Representative Job In North Miami, FL

    Inside Sales Representative at EDM Medical Solutions Inside Sales Representative with base + commissions EDM Medical Solutions is a leading provider of innovative medical equipment and solutions designed to improve patient care and enhance healthcare facilities' efficiency. Our commitment to excellence drives us to provide state-of-the-art medical products to healthcare professionals worldwide. As an Inside Sales Representative, you will play a vital role in promoting our products, building relationships with clients, and contributing to the growth of our business: *************************************************** We are excited to offer you the opportunity to join EDM Medical Solutions in a dynamic and rewarding inside sales role at one of the fastest-growing suppliers in the women's health industry. We're looking for a driven junior sales rep-someone ready to learn, hustle, and make an impact in the medical sales world. If you have the energy to grow and the ambition to close deals, this is your shot. Experience in the medical field? A plus, but not required-what really counts is your determination to succeed. This is your chance to step into a booming industry, master sales, and build a name for yourself. If you're ready to go all in, level up fast, and thrive in a high-growth environment, this is YOUR opportunity to shine! Uncapped commission potential - The harder you go, the bigger your paycheck grows. Sell premium medical solutions for women's health, men's health, and interventional supplies and devices, providing essential tools to medical professionals who rely on our expertise. Elite-level training & support - We'll equip you with everything you need to crush quotas and build a strong pipeline. Career acceleration - Your success is our success. Show us what you've got, and we'll make sure you climb. A culture of winners - Join a team of go-getters, closers, and deal-makers who push each other to the next level. What You'll Do: Close deals & build relationships with women's health professionals. Own the sales process from lead generation to closing, with strong support from our marketing department through various lead-generation initiatives. Follow up relentlessly because the fortune is in the follow-up. Smash sales targets and set new records. Provide unmatched customer support-because that's how long-term clients are made. Compensation & Benefits On-Target Earnings (OTE): $65,000 Base Salary: $45,000 Commission Potential: $20,000 (uncapped, meaning the more you sell, the more you earn!) Bonuses & Boosters: Additional incentives along the way to reward top performance. Performance Bonuses & Incentives: Extra rewards for top performers who go above and beyond. Comprehensive Benefits Package: Health, dental, and vision coverage. Paid Time Off (PTO): 10 days per year. What's in It for You? This isn't just a job-it's a launchpad for a successful career in medical sales. With comprehensive training, strong mentorship, and a high-growth environment, you'll gain the skills and experience needed to excel in the industry. to join an elite sales force in the medical industry. If you're ready to bet on yourself, push your limits, and build real financial freedom, we want to hear from you.
    $45k-65k yearly 17d ago
  • Inside Sales Representative

    Ultimate Corporate Advertising 3.9company rating

    Customer Service Representative Job In Plantation, FL

    About the Company: Ultimate Corporate Advertising is an industry leader in the publishing and advertising arena. We sell advertising space for USA TODAY's vast portfolio of national glossy Trave, lifestyle and government publications. These beautiful, high quality, stand-alone publications cover all major sports, lifestyles and special events, with topics ranging from Back to School, Hunt and Fish, Hispanic Living, to Modern Woman and Travel. The sports publications include in stadium publications from each of the major sports leagues (MLB, NFL, NBA, NHL) as well as national previews for the Super Bowl and The Masters. FOR MORE INFORMATION ABOUT OUR COMPANY PLEASE VISIT WWW.UCAADVERTISING.COM Ultimate Corporate Advertising will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Ultimate Corporate Advertising is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. About the Role: Our Inside Sales Representative sell digital and print advertising in both USA Today lifestyle, travel and government publications. We also sell publications which are official in-stadium sports publications (MLB, NFL, NBA, NHL) which include our local market such as the Florida Marlins, Miami Dolphins, Florida Panthers, and Miami Heat. As an added value, event tickets and Hospitality are included with every ad. We are looking for dynamic, outgoing people with lots of personality. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation is $60,000 per year based on sales made. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off. What We Are Looking For/Elements of the Job: No experience needed. Ultimate Corporate Advertising gives you all the skills! We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment. You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation. Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel We are looking for someone who loves a challenge. - UCA training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure. Qualifications: We are looking for individuals with entry-level to 2+ years of advertising sales experience. Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone Able to handle a fast paced work environment and adapt quickly to change Minimum Requirements: Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry. Pay range and compensation package: 401(k) Dental insurance Health insurance Paid time off Vision insurance Perks: Awesome incentives for both sales made and referrals Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica, Cancun, Miami, Puerto Rico and many more! . Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Office wide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more. Uncapped commissions for unlimited earning potential, and opportunity for advancement Casual dress code - no suit, no tie, no problem! There is a great work/life balance because this is not a “take your work home” type of job Equal Opportunity Statement: Ultimate Corporate Advertising is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Job Type: Full-time Salary: From $60,000.00 per year Weekly day range: Monday to Friday Work setting: In-person Office
    $60k yearly 23d ago
  • Inside Sales Representative

    Medpro Healthcare Staffing 4.4company rating

    Customer Service Representative Job In Sunrise, FL

    Join Our Team: Where Recruiting Meets Adventure! **Please note that this opportunity is 100% IN OFFICE, Monday to Friday, in Sunrise, FL.** About Us Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience. About the Job Seeking passionate Sales Professionals for Healthcare Recruitment! Earn a $75,000 BASE SALARY + UNCAPPED COMMISSION. Be a behind-the-scenes superhero, connecting skilled healthcare professionals with short-term assignments. Work from our vibrant office, navigating recruitment platforms to help professionals land dream jobs. What You'll Do Sell and promote jobs, clients, and locations to close deals via phone Proactively source and recruit prospective candidates to match them with temporary assignments Generate leads through various recruiting platforms and referrals Respond promptly to incoming leads, displaying enthusiasm and expertise in recruitment Foster strong relationships and provide ongoing support to ensure retention and satisfaction Educate candidates about the personal and professional advantages of pursuing a career in travel healthcare Collaborate with Account Managers to match and place healthcare professionals in our job openings Create compensation packages tailored to healthcare professionals Required Qualifications Bachelor's degree and a minimum of 3+ years of recent success in inside sales or Agency Recruitment 5+ years of relevant Inside-Sales or Agency Recruitment experience Outstanding verbal and written communication skills Exceptional relationship-building skills Ability to multi-task and re-prioritize in a fast-paced environment Proven success in a high-volume telephone sales position Experience navigating a sophisticated CRM System What We're Looking For Hunger to meet and exceed daily, weekly, and monthly metrics Flexibility and willingness to put in the time to achieve personal goals Independent judgment, problem-solving, timely follow-up, outstanding customer service, and solid sales skills Strong work ethic, personal drive, and the ability to overcome obstacles Ability to build and develop key relationships across the organization Self-motivated, self-managing and well organized Effective negotiation skills Experience providing outstanding customer service Compensation $75,000 Base Salary + Uncapped Commission Weekly Pay & Monthly Commission Pay-Outs Weekly Company-Wide Raffles based on production Perks of the Job Established opportunities for Career Advancement Generous PTO Schedule Paid Federal, Floating, and Personal Holidays Medical, Vision, and Dental Insurance 401K + Matching FREE Personal Trainer-led Boot Camp twice weekly Quarterly Wellness Days including healthy meals and chair massages Team Outings including professional sporting events, picnics, and beach days! 4-night company-paid vacation to celebrate the holiday season and recognize the year's accomplishments. ADDITIONAL PERFORMANCE PERKS complimentary catered lunch, and cash incentives Awards & Recognition Sun Sentinel Top Workplace SIA, Best Staffing Firms to Work For SIA, Fastest Growing Staffing Firm SIA, Largest Staffing Firms in the U.S.
    $75k yearly 4d ago
  • Inside Sales Representative

    Rivercity Insurance & Financial Services 4.1company rating

    Customer Service Representative Job In Miami, FL

    Are you a driven and enthusiastic individual eager to build a fulfilling career in the financial services sector? Rivercity Insurance And Financial Services is looking for dedicated Sales Representatives to join our growing team. Enjoy the flexibility of full-time or part-time hours while making a meaningful impact in people's lives. Key Responsibilities: Build and maintain strong relationships with potential and existing clients. Conduct thorough needs assessments to identify clients' insurance needs. Present and explain insurance policies to prospective clients. Thrive in a lead-driven environment with NO COLD CALLING! What We're Looking For: Self-motivated individuals with a results-driven mindset. Strong time management skills and the ability to work independently. Must be at least 18 years of age. Commission-based compensation (1099). Access to complimentary training to help you succeed. If you're passionate about helping others and ready to take your career to the next level, we want to hear from you! Join Rivercity Insurance And Financial Services and grow with us!
    $34k-54k yearly est. 4d ago
  • Call Center Representative - On Site

    Dev 4.2company rating

    Customer Service Representative Job In North Lauderdale, FL

    Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer
    $22k-29k yearly est. 60d+ ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in Goulds, FL?

The average customer service representative in Goulds, FL earns between $19,000 and $35,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In Goulds, FL

$26,000

What are the biggest employers of Customer Service Representatives in Goulds, FL?

The biggest employers of Customer Service Representatives in Goulds, FL are:
  1. Circle K
  2. U-Haul
  3. Atrium
  4. Dollar Store Services
  5. Latitude Agency
  6. Community Health of South Florida
  7. Southshore Association
  8. CVS Health
  9. Domino's Pizza
  10. Wool Plumbing Supply
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