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Customer Service Representative Jobs in Golden Gate, FL
- 577 JobsAll
Customer Service Representative
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(WFH) Customer Support Specialist
Teleperformance-Turbo Tax
Customer Service Representative Job In Cape Coral, FL
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details$31k-46k yearly est. 2d agoFinancial Client Associate
Wealth Managers, LLC & Wealth Managers of Florida, LLC
Customer Service Representative Job In Estero, FL
Wealth Managers LLC is a comprehensive financial services firm committed to helping our clients improve their long-term financial success. Our customized programs are designed to grow and conserve our clients' wealth by delivering an unprecedented level of personalized service. Role Description We are seeking an experienced, results-oriented Client Associate to provide direct support to our financial advisor. The ideal candidate will be a proactive communicator with strong organizational skills and a passion for the financial industry. This is a full-time on-site role located in Estero, FL. Responsibilities include: Assist the financial advisor in managing client relationships and maintaining accurate client records Prepare and process client documents and transactions while maintaining confidentiality and adherence to strict regulations Respond to client inquiries and provide timely follow-up on requests and services Manage calendar and prepare necessary documents and reports for client meetings Collaborate with internal teams to streamline processes and improve client experience Work with compliance to prepare client communications and presentations Qualifications Analytical Skills and Finance experience Client Services and Communication skills Exceptional organizations skills with the ability to manage multiple tasks and deadlines Familiarity with Redtail or similar CRM software Detail oriented with a strong focus on accuracy and compliance Ability to work collaboratively within a team environment while also being self-motivated Previous experience in the financial services industry or banking is a plus$35k-66k yearly est. 15d agoCustomer Service Representative
Slagle Financial
Customer Service Representative Job In Fort Myers, FL
Client Service Representative Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client service support, we would like to talk to you! Our growing financial service firm in Fort Myers, FL is seeking to add a Client Service Representative to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and contribute to the growth of our business. Job Description: The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the main advisor for his/her review meetings, and preparing issued accounts for delivery. Key Skills: Strong organizational skills Excellent communication; written and verbal Attention to detail and accuracy Proactive management style and consistent follow-through Active Listening and Decision Making Minimum Requirements: Finance/associate's degree preferred Financial Industry experience preferred Experience with MS Office Suite and the ability to learn new software quickly CRM experience Responsibilities: This Client Service Administrator will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments. Other daily, weekly, and monthly tasks may include: Client Service Assisting clients with overall maintenance of annuity accounts Non-financial changes, RMDs, withdrawal requests, allocations, policy renewals, etc. Filing death claims for deceased clients. Obtaining all necessary paperwork from both clients and insurance carriers; ensuring the completion of claim. Keeping databases updated with closed accounts, portfolio values, and general information. Helping clients with online registrations for accessing accounts via Orien or directly through company website. Respond to incoming and outgoing client inquiries by phone and email requests. Running annual RMD report for eligible clients; ensuring required distributions are taken. Act as liaison between clients and financial advisors when needed. Meeting with clients if necessary. Balance Sheet, completion, and Appointment Prep Assign task provided by advisor dictations to staff Administrative/ Misc. Attend educational seminars and client events Assist in training and development Back Up for client operations specialist Ensure all scheduled appointments are readily prepared for each financial advisor Database maintenance Hours M-F 9am-5pm Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Basic Life Insurance 401(k) PTO Salary To be discussed by the firm Presented by Advisor Employee Services Thank you for your interest in the Client Service Representative role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!$23k-31k yearly est. 14d agoOutbound Sales Representative
Erply Retail Platform
Customer Service Representative Job In Bonita Springs, FL
We are seeking Sales Development Reps with at least two years of experience. We would prefer candidates who have B2B technology experience or SaaS experience. Cold calling experience is a MUST If you're a passionate, humble sales development rep who thrives in an environment where community safety and institutional efficiency are always top-of-mind, check out what we're offering below. This position is Hybrid What You'll Do: Cold call potential customers and provide information regarding products and services by following the calling list provided by Senior management. Qualify prospects for the sales team Use LinkedIn to find new leads that fit our Ideal Customer Profile. Reach out to them via email, InMail, or social to book meetings with potential prospects Maintain a robust pipeline and accurate forecasts. Document all activities within our CRM, maintaining flawless data management. Occasionally, handle inbound leads that come in through marketing channels. Be tenacious. Conduct follow-up calls and emails until meetings are set. Assist the designated sales representative with any necessary steps to complete the appointment Skills and Qualifications Required: 1 to 3 years experience selling B2B SaaS software to Mid-market and Enterprise segments (required). High-level proficiency in the English language, both written and verbal (required). You'll be successful if you are able to onboard yourself quickly and have a go-getter, hands-on attitude. We're looking for an empathetic salesperson, who is a good listener and can adapt well to change. Strong work ethic. Proficient in using Linkedin Be organized, self-disciplined, and professional in demeanor Outbound prospecting experience and B2B Saas Experience are a plus.$59k-85k yearly est. 15d agoBusiness Service Officer
Morgan Stanley
Customer Service Representative Job In Naples, FL
Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to Complex Business Service Officer Direct reports Support Professionals Morgan Stanley EOE committed to diversifying its workforce. M/F/D/V.$96k-132k yearly est. 13d agoService Advisor
Mercedes-Benz of Bonita Springs & Mercedes-Benz of Naples
Customer Service Representative Job In Naples, FL
Full Job Description IMMEDIATE OPENING Seeking experienced Luxury Line Service Advisor for our state-of-the-art service facilities. Candidates must display excellent customer relations and communication skills, strong focus on quality and customer satisfaction, Reynolds & Reynolds experience a plus but not necessary. Salary to be discussed in person. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Day range: Monday to Friday Weekend availability Shift: Day shift Work Location: Two Locations Job Type: Full-time Pay: $75,000.00 - $125,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Shift: Day shift Work Days: Monday to Friday Rotating weekends Weekends as needed Ability to commute/relocate: Naples, FL 34104: Reliably commute or planning to relocate before starting work (Required) License/Certification: Driver's License (Required) Work Location: In person$36k-65k yearly est. 6d agoInside Sales Representative
Spec Building Materials
Customer Service Representative Job In Fort Myers, FL
The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination and more. Most often they are the customer's first point-of-contact. Position Responsibilities: ● Selling building materials to our customers from the customer service counter ● Maintaining and growing existing customer base through prospecting, sales account development, quoting and customer follow up. ● Sourcing special order items for our contractors. ● Ensuring all customer sales orders are imputed complete and accurate. ● Advising customers on inventory levels and pricing. ● Cash application and reporting. ● Answering the phone and directing calls. ● Scheduling and answering question regarding deliveries for customers. Position Requirements: ● Minimum education required: GED or high school diploma. ● Working knowledge of computers and software. ● The ability to multitask in a fast paced environment. ● Strong organization and communication skills. ● Past history in a building materials related industry. ● Strong math skill. ● High energy level and a desire to succeed. ● Additional duties or responsibilities may be required.$43k-78k yearly est. 14d agoInside Sales Representative
DSI Groups
Customer Service Representative Job In Naples, FL
Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities$37k-55k yearly est. 15d agoInside Sales Representative
Accurate Personnel
Customer Service Representative Job In Fort Myers, FL
Inside Sales Representative Industry: Wholesale Jewelry Position Type: Full-Time - Direct-Hire Salary: $60,000 - $75,000 base + commission (Annual earnings potential over $100,000) Job Summary: We are seeking a motivated and results-driven Inside Sales Representative to join our clients dynamic team in Fort Myers, FL. This role is responsible for generating new business, maintaining strong client relationships, and driving revenue growth in the wholesale jewelry industry. The ideal candidate is a proactive communicator with a passion for sales and customer service. Key Responsibilities: Proactively engage with potential and existing clients via phone, email, in-person and virtual to promote our wholesale jewelry products. Build and maintain strong relationships with customers to drive repeat business and long-term partnerships. Identify sales opportunities and develop strategic approaches to meet and exceed sales targets. Educate clients on product features, pricing, and availability to assist them in making informed purchasing decisions. Manage the full sales cycle from lead generation to closing deals. Maintain accurate records of customer interactions and sales activity using CRM software. Collaborate with the sales and marketing teams to optimize outreach strategies. Stay updated on industry trends, competitor products, and market conditions to effectively position our offerings. Qualifications & Skills: Minimum 6 months of sales experience (inside sales, retail sales, or B2B sales) Strong communication and interpersonal skills with the ability to build rapport quickly Goal-oriented and highly motivated to exceed sales targets Ability to work independently and as part of a team in a fast-paced environment Basic knowledge of CRM software or willingness to learn Experience in the jewelry or luxury goods industry is a plus but not required Local to the Fort Myers, Florida area and ability to work onsite Compensation & Benefits: Base salary of $60,000 - $75,000 + Lucrative commission structure. Annual earnings potential of $100,000+ based on performance. Career growth opportunities within a thriving wholesale jewelry company. Supportive and collaborative team environment. ABOUT ACCURATE PERSONNEL Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$60k-75k yearly 13d agoInbound Customer Service Representative- Immediate Openings
Alorica
Customer Service Representative Job In Fort Myers, FL
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. Job Description Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Qualifications Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled Additional Information WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better… one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step?$22k-27k yearly est. 60d+ agoFruit Expert- Customer Service
Palmko Enterprises
Customer Service Representative Job In Estero, FL
The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience. Essential Job Functions and Responsibilities: • Demonstrates a strong understanding of product knowledge and quality standards • Welcomes and connects with every customer to provide excellent customer service • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals • Assists customers in the selection and purchase of Edible products • Uses effective sales approaches and displays strong knowledge of product line • Effectively converts customer inquiries into sales • Builds long-term relationships and builds the trust and loyalty of customers • Responds to customer needs • Maintains customer service area and equipment in a clean and appealing manner • Manages difficult customer situations in a calm and professional manner Maintains Quality Store Operations • As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards • Follows store policies and procedures for operational flow at each station • Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player • Presents oneself professionally and demonstrates clear communication with all customers and co-workers • Follows standards for merchandising, stocking, rotating and storing all products Financial Contribution • Follows cash handling and register policies • Follows inventory stocking and recording guidelines • Takes responsibility to learn all aspects of the position • Learns and demonstrates creating the Edible Experience • Learns and performs duties of customer Service, production, and/or delivery driver as needed • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis$39k-86k yearly est. 60d+ agoCustomer Service Representative
Fastsigns
Customer Service Representative Job In Bonita Springs, FL
Benefits: * 401(k) * 401(k) matching * Paid time off FASTSIGNS - Bonita Springs is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * Adobe Creative Suite Knowledge helpful * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!$22k-29k yearly est. 60d+ agoTier 1 - Customer Experience Representative
Edist
Customer Service Representative Job In Bonita Springs, FL
Salary: $46,550 - $50,000 Schedule: Monday to Friday, 7:30 a.m. - 4:00 p.m. CST (8:30 a.m. - 5:00 pm EST) Location - Remote - USA Only Must reside in one of the following states: FL, GA, IN, LA, NC, NJ, SC, TX, TN, VA eDist is a well-established and self-funded growth technology company who is a leader in AI Speech Automation Solutions in USA and Canada. We are looking to fill an entry-level support role aimed at enhancing the Client experience and addressing basic customer service requirements. The preferred candidate should possess some background in customer service, effective communication, and documentation skills. Overview of Responsibilities: · Customer Service: Field and respond to incoming Phone calls, chats, and emails from reseller partners and customers. · Support: Provide basic navigation information and develop an understanding of Dictation.Cloud. · Continuous Improvement: Continuously assess and improve efficiency, effectiveness, and alignment with business objectives. Core Competencies: · Technical Skills: Basic knowledge and experience with Microsoft Windows, Microsoft Office, HubSpot, Talkdesk, or similar applications. · Communication Skills: Strong communication and interpersonal skills with the ability to effectively collaborate with team members and communicate technical concepts to customers. · Troubleshooting Skills: Problem-solving mindset with the ability to analyze and interpret customer issues. · Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. · Attention to Detail: Meticulous attention to detail and a commitment to delivering high-quality results. · Teamwork: Strong team player with a collaborative mindset and a willingness to support colleagues within and across departments. Qualifications: • Drive to learn about technology and grow your knowledge. · Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. · Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. • Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). • Ability to thrive on change and a sense of urgency to get things done. • High energy with the ability to multitask and prioritize efficiently. • Desire to learn our solutions, help others, and rapidly advance. • Have excellent time management skills and can make decisions quickly. • Maintain composure and Client focus while resolving issues. • Superb ability to focus on detail as well as the overall view. • Some skills with Microsoft Office Suite and common troubleshooting. Optional Qualifications: • Bachelor's Degree in computer science or similar industry experience. • Comp TIA or equivalent experience • Experience in Hubspot • Healthcare IT experience is desirable • Knowledge of Dragon Voice Recognition Software. • Knowledge of Philps Dictation software and hardware products. • Knowledge of Dictation & Transcription Hardware or Software. • Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. • Sales or hospitality experience. • Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144$46.6k-50k yearly 37d agoCustomer Service Agent
SPI Solutions Group
Customer Service Representative Job In Fort Myers, FL
Help us grow and improve our customer-focused team and become an integral member as a Customer Service Agent! We are on the HUNT for independent, motivated individuals who can adapt and manage their own process and workflow. LEAP into a new and exciting career and turn your professional aspirations into a reality TODAY! Our Customer Service Agents are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. If you are looking for a company to call home (not just any old job), look no further. The Stellar Promotions family is ready to welcome you with open arms into our supportive and energetic team of Customer Service Agents! You will: Enroll new clients Drive customer loyalty and customer engagement Resolve conflicts and listen to consumers without interrupting Determine the root cause of customer concern using problem-solving skills to recommend effective solutions Maintain lasting relationships with new and existing customers by building a sense of comfort and trust Upsell products to consumers to drive revenue and increase sales profitability Communicate customer impact trends and concepts for improvement to sales account managers We look for individuals who can: Operate efficiently and productively, both independently and as a team Recognize and resolve dilemmas in a timely manner Thrive in a competitive team environment Have impeccable attention to detail and suburb follow-through skills Adapt to a variety of different people and personalities daily We offer: Team building nights, dinners, company-sponsored activities, and black tie events National and International travel opportunities Uncapped earning potential with bonuses and incentives Exciting work atmosphere with friendly competition Holidays off to spend with the family! We prefer: A high school degree or GED Experience in customer service, retail, sales, or serving A flexible schedule #LI-Onsite$22k-28k yearly est. 7d agoCall Center Representative
Powerhouse Home Service
Customer Service Representative Job In Fort Myers, FL
You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance - We offer Health, Vision, and Dental. Work life balance - We off paid time off. 401k Plan with a company match. Company supplied, take it home at night, company vehicle. PAID TRAINING The Big Task You will be the first line of contact for our customers. This is where the customer will form their first impression of the company. Good communication is essential! You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Sub Tasks You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager. Participate in training allowing you to grow and develop as a professional. Enjoy growing your career with a team that cares about your success. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting PowerhouseSWFL.com. You can also submit your resume to ***************************$25k-31k yearly est. Easy Apply 60d+ agoCustomer Service Representative - Pulmonology - Metro Outpatient Center
Lee Health
Customer Service Representative Job In Fort Myers, FL
Department: LPG Pulmonology GC (Based) Work Type: Full Time Shift: Shift 1/8:00:00 AM to 5:00:00 AM Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour Join Lee Health as a Customer Service Representative! Are you looking for a Monday-Friday role with consistent hours and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Customer Service Representatives to join our team! Position Details: Schedule: 5 days a week, 8-hour shifts (between 8:00 AM 5:00 PM) As a Customer Service Representative, youll be the first point of contact for patients, families, and visitorshelping them with scheduling, inquiries, and providing excellent customer support. Why Choose Lee Health? Monday-Friday schedule with work/life balance A caring and supportive workplace culture Great coworkers and a positive team environment Competitive pay and exceptional benefits (including up to 5% retirement match) College tuition reimbursement after just one year Career growth opportunities in healthcare If you have strong communication skills, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity for you! No prior healthcare experience? No worrieswe provide training and support to help you succeed. Start your career with Lee Health and make a difference every day. Apply now! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or High School Diploma or EquivalentRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or Less than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements 1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Not Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers$15.6-18.8 hourly 6d agoSales Department Appointment Setter & Customer Service Agent
Sam Galloway Ford-Lincoln
Customer Service Representative Job In Fort Myers, FL
Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members. We are in need of two to three appointment setters/customer service agents. Responsibilities may include, but are not limited to: - Calling customers to set sales appointments - Answering emails in a timely manner - Following up on customer inquiries - Answering incoming sales phone calls - Working with the BDC manager - Communication with the sales team Ideal Candidates: - Team Player- Phone etiquette experience - Customer service background - Great communicator Sam Galloway offers competitive pay and a generous employee benefits program. Benefits include: PTO Health Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Optional Additional Life Insurance STD Insurance LTD Insurance Accidental Insurance Critical Illness Insurance$21k-27k yearly est. 60d+ agoCall Center Representative
Bowland, Headpinz & Fasttrax
Customer Service Representative Job In Fort Myers, FL
HeadPinz and Bowland Entertainment Centers are looking for a friendly and customer-focused Call Center Representative to join our team. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and has excellent communication skills. Responsibilities: Answer incoming calls and assist guests with reservations, event bookings, and general inquiries Provide information on promotions, pricing, and attraction details Resolve guest concerns in a professional and efficient manner Accurately enter data and maintain guest records in our system Work collaboratively with team members to ensure smooth communication across departments Qualifications: Strong verbal communication and active listening skills Friendly and professional phone etiquette Ability to multitask and stay organized in a fast-paced setting Basic computer skills; experience with reservation systems is a plus A positive attitude and a team-oriented mindset What We Offer: Employee discounts on attractions, food, and events The chance to be part of an exciting entertainment experience$23k-31k yearly est. 12d agoWelcome Center Agent
Ymca of Collier County
Customer Service Representative Job In Marco Island, FL
Working as part of the Membership Service Team, The Membership Welcome Center Agent will deliver professional customer service, relationship building and sales skills to create a welcoming environment at the YMCA. The incumbent will additionally provide in-depth information regarding the YMCA, such as memberships, programs, activities, special events, etc. The incumbent will assist with the attraction and retention of members; including the collection and processing of monetary transactions and information for members, participants and guests. The incumbent will also exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA. Entry Requirements/Qualifications: Strong communication, customer service and problem-solving skills. Ability to actively listen. This person needs to be a self-starter, able to handle multiple tasks under limited supervision, work well in a team setting and be detailed oriented. Experience with and knowledge of computers. Possess a positive and professional attitude. Have cash handling skills and the ability to reconcile shift transactions. A willingness to commit to the mission of the YMCA. Interpersonal Duties and Responsibilities: Perform and provide excellent customer service skills by exceeding member expectations. Consistently greet every person who enters the YMCA (by name, if known) and recognize all members and guests when they leave. Engage in active listening with members and program participants in order to build relationships, understand individual's goals and interests, and take the initiative to ensure the member has a positive experience. Answer phones, direct calls, and provide accurate information about membership and programs. Be familiar with the mission statement and core values of the YMCA. Model the core values while working and communicating with other staff members. Always have a friendly, helpful attitude and wear a smile. When giving tours and interviewing prospective members, listen intently to their needs and discuss with them how the YMCA can help. Actively listen, reflect and respond to customer questions and concerns in a caring manner. When the opportunity presents itself, go above and beyond to resolve the situation immediately Essential Duties and Responsibilities: Be knowledgeable about all YMCA programs and sell them effectively. This includes being familiar with all current brochure information, upcoming events and other special activities. If information is not available, be responsible for obtaining the correct information, updating front desk resources and providing information to members. Control access to the facility. Check-in members entering the building by scanning membership cards and obtaining proper identification of guests. Register for membership and/or programs, by inputting data in the computer, collecting the proper payment and verifying the accuracy of information on YMCA forms. Follow and enforce all YMCA procedures and policies, including personnel guidelines, safety guidelines, facility access procedures and membership policies. Carry out emergency plans as necessary. Maintain a clean and safe YMCA. Take initiative to clean up/repair areas. Always dressed in appropriate attire and wear name tag. Performs collection activities including, but not limited to emails, phone calls, terminations and branch follow-up; documents/notates non-payment status on member accounts. Assist in preparation of membership report. Assume other responsibilities as deemed appropriate by supervisor. Monitor daily transactions for accuracy including AR collection, expiration dates, termination dates, amounts charged are correct, review any rate changes, etc. Physical Demands: While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects, tools or controls; reaches with hands and arms; climb or balance; stoop, kneel, crouch, crawl; smell and hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close and distant vision, peripheral and depth perception, and the ability to adjust focus. Acute hearing skills are required. Work Environment: While performing the duties of this job, this individual is may occasionally exposed to wet conditions. The typical noise level in the Member Service area is moderate. Effect on the Result: The Member Engagement position, as part of the Member Service Team, will allow for more consistent and quality customer service by making members, participants and guests of the YMCA feel welcome and increase their sense of belonging to the YMCA. This position will strengthen our ability to provide accurate files, bills, and membership program information. The overall result of these actions will create engaged members and participants with a strong connection to the YMCA. Their positive experiences will result in members and participants becoming ambassadors for the YMCA. View all jobs at this company$23k-33k yearly est. 60d+ agoInside Sales Representative
DSI Groups
Customer Service Representative Job In Fort Myers, FL
Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities$37k-55k yearly est. 12d ago
Learn More About Customer Service Representative Jobs
How much does a Customer Service Representative earn in Golden Gate, FL?
The average customer service representative in Golden Gate, FL earns between $20,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average Customer Service Representative Salary In Golden Gate, FL
$27,000
What are the biggest employers of Customer Service Representatives in Golden Gate, FL?
The biggest employers of Customer Service Representatives in Golden Gate, FL are:
- Glass Doctor
- Domino's Franchise
- Domino's Pizza
- Family Dollar
- Ferguson Enterprises
- Poolcorp
- MV Transportation
- Gl
- TCH Group, LLC
- ACG
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