Customer Service Representative Jobs in Gardner, MA

WHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit **************** for a list of office locations. HOW YOU MAKE AN IMPACT Responsible for processing quotations, sales orders, bookings, releases, and shipments. Coordinates with other departments to resolve problems. Requires excellent organization and communication skills, and the ability to work well with others. Duties and tasks may vary by business unit. Reports to the Manager of Customer Service, Regional Sales Manager, or equivalent. Achievement of objectives must include an overriding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization. WHAT SUCCESS LOOKS LIKE • Uses established procedures and works under immediate supervision. • Answers phone calls from customers and maintains high customer satisfaction with courteous, efficient, and complete service and support. • Initiates customer orders for changes, consignments, returned/repaired product, short shipments, and credits. Responds to customer inquiries for price and delivery. Accepts, qualifies, and processes requests for quotations. • Enters sales orders into Oracle. • Updates customer need dates as required. Updates, or requests an authorized person to update, scheduled ship dates. • Participates with other customer service representatives to audit order entry in compliance with J-Sox requirements. • Coordinates with other functions as necessary to ensure that customers receive the best service possible. • Prepares support information to sales and engineering for quotations and problem resolution. • Exercises judgment within defined practices and procedures to determine appropriate action. • Performs other related duties as assigned or requested. • May work with customer's qualified suppliers to perform services requested by FTU management. • May expedite existing orders based on customer's pull in request by communicating with appropriate suppliers. • May be required to monitor inventory consigned at customer location, make proper inventory accounting, order / schedule replacement material within management guidelines, and expedite as required to meet defined inventory levels. • Services complex accounts and orders. • Assists entry-level customer service representatives with challenging issues. • Identifies areas for improvement and participates in the development of better operational processes. • May arrange air and sea shipments with FTH based on customer requirements. • May monitor customer's portal site to identify requirements to pull in or push out orders. • May work with major account consigned-inventory programs to ensure inventory and service levels are met. • May support tradeshow activity. • Works under minimum supervision. • Plans, develops, and implements systems to ensure accurate, timely, and efficient customer service activity. • Prepares, develops, or maintains various reports as requested by management. • Mentors and assists in training entry-level and intermediate-level customer service representatives. • Exercises discretion and judgment on a regular basis. Not a comprehensive list of duties. Duties may change without notice at management's sole discretion WHAT YOU NEED TO BE SUCCESSFUL • High School Diploma or equivalent and 5-8 years' experience, or • Associate's degree in a related discipline or equivalent and 2-5 years' experience. PREFERRED SKILLS: • Experience with an ERP system, preferably Oracle. • Familiarity with international variances in cultural and legal issues related to sales transactions. • Bi-lingual language skills (Chinese/English or Japanese/English) are preferred and may be required in some business units. PHYSICAL & ENVIRONMENTAL REQUIREMENTS: • Constantly remaining in a stationary position, often standing, or sitting for prolonged periods. • Occasionally moving about to accomplish tasks or moving from one worksite to another. • Constantly communicating with others to exchange information. • Constantly repeating motions that may include wrists, hands, and/or fingers. • Occasionally operating motor vehicles or heavy equipment. • Constantly assessing the accuracy, neatness and thoroughness of the work assigned. • Occasionally subjected to low and high temperatures. • Constant sedentary work that primarily involves sitting/standing. • Occasional light work that includes moving objects up to 20 pounds. • Prolonged use of computer monitors. PERKS OF JOINING OUR TEAM With positive values, a productive atmosphere, and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential. Ferrotec is proud to offer a Competitive Benefits Package including Medical, Dental, Vision, Life & Disability, 401K Matching, Flexible Work Hours, Tuition Reimbursement, Leadership Development, Travel and Hotel Discounts, Paid Time Off, Sick & Wellness, and Volunteer Time, Employee Recognition Program, Employee Engagement & Appreciation Events hosted throughout the year. Virtual Wellness Activities and Classes are available to all employees & family members and Much More! We would love to get to know you better and you get to know us better! You can easily apply! We are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Pure Process Technology is a dynamic growing company that manufactures water and solvent purification systems with a customer-centric approach to design, production, and service. At PPT you will be challenged, inspired, and rewarded for hard work. The talent that makes up our team is the foundation for our growth and success. Position Overview: We are seeking a motivated and detail-oriented Customer/Sales Administrator to join our team. This role is process-driven and requires a high level of initiative and responsibility. The ideal candidate will have a strong background in customer service, order processing, CRM management, and light marketing. You will be the key point of contact for non-project-based orders and will play a pivotal role in supporting the sales team, managing CRM data, and ensuring smooth order fulfillment. Key Responsibilities: Phone Communication & Customer Service: Answer phones and serve as a primary point of contact for customers, representing the company professionally. Order Processing: Create and enter sales orders, generate job numbers for production, and keep sales orders up-to-date. Process project scope changes and updates. Billing & Invoicing: Handle packing slips, invoices for shipments, and billing. CRM Management: Manage the CRM database, enter opportunities, and follow up with customers. Generate and maintain dashboards. Spare Parts: Process and check stock for spare part orders. Light Purchasing: Handle purchasing to fulfill spare part orders. Marketing Support: Assist with light marketing tasks, including email outreach and targeted communications. Qualifications: CRM Systems: experience with CRM systems. The ability to maintain CRM databases and run reports. QuickBooks: Experience entering sales orders and handling invoicing in QuickBooks. MS Office & Adobe: Proficient in MS Office and Adobe. Project Management: Familiarity with managing orders, tracking project status, and providing updates. Marketing: Comfortable with marketing concepts, able to assist with email blasts and communication campaigns. Communication: Highly communicative, able to handle all customer inquiries efficiently, and keeps internal teams informed. Ideal Traits: Process-Oriented: Ability to follow established processes, suggest improvements, and ensure tasks are completed with precision. Initiative: Proactively takes responsibility for tasks and delivers high-quality results. Communicative: Ensures clear and timely communication with both customers and internal teams. Customer-Focused: Handles customer inquiries with care and professionalism, ensuring customer satisfaction at all times. Future Growth Potential: This position offers significant growth potential as the company expands. The ideal candidate will grow with the team and eventually take on higher-level responsibilities. If you are a self-starter with strong attention to detail, a passion for process improvement, and a desire to contribute to a growing company, we encourage you to apply!

We are looking for a Customer Service Representative to join our team in Methuen, MA! In this role, you'll manage customer inquiries, process orders, and ensure top-tier service while building strong relationships. What You'll Do: Manage a high volume of customer inquiries via phone and email Process customer orders and track deliveries to meet requirements Identify customer needs and provide timely, accurate solutions Build strong relationships through open, interactive communication Handle complaints professionally, offering solutions and follow-ups Maintain detailed records of customer interactions, accounts, and transactions Follow established procedures, guidelines, and company policies Proactively engage customers to foster long-term partnerships What We're Looking For: Proven customer service experience, preferably in a manufacturing environment Strong phone and active listening skills with a customer-first mindset Excellent communication, organization, and computer skills Ability to adapt to different personalities and problem-solve effectively Experience with Visibility ERP and Fresh Desk is a plus Strong multitasking skills and ability to prioritize in a fast-paced setting Dependable, detail-oriented, and eager to go the extra mile for customers Location: Methuen, MA (Fully Onsite) Schedule: Monday - Friday, 40 hours per week (Flexible Schedule) Pay: $25 - $28 per hour This is a fully onsite role in Methuen, MA, offering a flexible schedule and competitive pay. If you thrive in a dynamic environment and enjoy providing exceptional customer service, apply today.

This Role: LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patients via telephone, fax and mail. Key Responsibilities: Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards. Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed. Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person Provide patient with their claim balance as requested. Update patient's insurance information in the system and then re-bill to the new insurance carrier. If requested update patient's address in the system. Perform daily mailings of letters to patients and HCFA claim forms Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties. Required: One to two years related call center experience preferred; customer service experience required. Preferred: Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database Must possess a pleasant telephone voice/manner Ability to add, to subtract, multiply and divide in all units of measure Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals Ability to write routine reports and correspondence Ability to communicate effectively with customers or fellow employees Ability to apply common sense understanding to carry out instructions Ability to deal with problems involving several concrete variables in standardized situations Specific vision abilities required by this job include close vision Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms Bilingual in English and Spanish required About LogixHealth: At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation's leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states. Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we're committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service. To learn more about us, visit our website *****************************

MHEC is hiring! As an MHEC Member Service Specialists, you will support our 2700+ customer base by successfully executing to the strategy of the member services team, supporting new and existing members on a daily basis to drive growth and increased member spend, and provide overall partnership satisfaction. ▪ Hybrid Work Week: 3 days on site, 2 days remote (Core hours 8 am - 4 pm) ▪ Competitive salary with bonus program ▪ Health and Life Insurance ▪ 403B with company match ▪ Exceptional Paid time off program This role is not a sit back and wait for the phone to ring role. Your Goal? Support the new membership effort while supporting our existing Members (customers) to ensure they are realizing the full benefit of membership with our organization. This includes: · Providing exceptional, timely customer service on a daily basis · Ensuring membership tools and collateral materials are current and readily available · Recognizing the opportunities to connect a member and our supplier offerings, willingly engaging in the opportunity to softly sell our value · Supporting new member onboarding and member training · Preparing data driven reports that support securing new members · Actively engaging in member and supplier events, highlighting the benefit of MHEC as the Consortium of choice · A continuous improvement and member enhancement opportunities driven mindset These are the traits you'll need to be successful ▪ Ethical. Follow our processes under strict compliance rules with 100% integrity. ▪ Resilient. Take on challenges and when we miss the mark, try again. ▪ Creative. Think out of the box and always asking yourself what else can we try. ▪ Self Directed Juggler. Work independently and get things done. ▪ Cultivator: Develop and maintain collaborative internal and external relationships. ▪ Articulate. Provide accurate information on a timely basis and listen attentively to needs. ▪ Analytical. Use data to tell a story that creates opportunity. ▪ Driven. Passion for exceeding expectations. Education/Qualifications ▪ 2 years in a direct customer service role ▪ Willingly engages in conversations with others and can sell the organizations value proposition ▪ Experience creating reports from data and navigating the internet for business information ▪ Demonstrated experience servicing customers, supporting requests and following through ▪ Strong math skills and the ability to analyze information ▪ Proficient in Microsoft Office Suite; Strong Excel and Powerpoint required . ▪ Bachelor's degree desired; supply chain, marketing, or management preferred ▪ Prior experience working in a business to business environment a plus ▪ Spanish speaking a plus. Physical Working Environment: ▪ Hybrid Work Environment: Monday - Wednesday on site; Thursday, Friday remote ▪ Position is primarily sedentary with extensive computer and telephone work ▪ Regional travel is required to meet with members and to attend events and trade shows. Must have reliable transportation to meet this requirement.

Client Services Associate - Wealth Management Firm (North of Boston) Our client is a well-established wealth management firm looking to bring on a Client Services Associate to their office. This is a great opportunity for someone who wants to develop on an advisor track while gaining valuable hands-on experience in client service and financial planning. Highlights: A Fantastic Culture - We foster a collaborative, inclusive, and supportive environment where team members feel valued. Flexibility & Work-Life Balance - Unlimited PTO, family-friendly policies, and an understanding approach to work schedules. Career Growth - We are invested in your development and offer mentorship, training, and exposure to key areas of financial advising. Client-Facing & Hands-On - Unlike larger firms, you'll be directly involved in a variety of tasks, gaining experience beyond traditional client service roles. Key Responsibilities Serve as a primary point of contact for clients, ensuring excellent service and support. Assist advisors with client meeting preparation, follow-ups, and financial planning tasks. Manage account administration, including paperwork, transfers, and updates. Participate in investment research, portfolio reviews, and financial planning discussions. Work closely with the team to enhance client experience and operational efficiency. Who We're Looking For Someone with a passion for financial services and a desire to grow in an advisory role. Strong communication and interpersonal skills with a client-first mindset. Detail-oriented and organized, with the ability to multitask in a fast-paced environment. Experience in wealth management, financial planning, or client service is a plus. Progress toward the Series 65 or an interest in obtaining it is highly desirable.

InTouch Labels & Packaging is a leader in the craft beer and spirits industry for custom label printing. We offer a wide range of printed label products for breweries and distilleries, including labels for cans, bottles, keg wraps, and custom printed keg collars. As we continue to grow, we are looking for a full-time Customer Service Representative to join our team. The ideal candidate will have excellent computer skills along with a passion for providing the best customer experience. We operate within the Avery North America division of CCL Industries (**************** a world leader in specialty label and packaging solutions for global corporations, small businesses and consumers. Our main production facility and offices are located in Chelmsford, Massachusetts. What we offer: Competitive base compensation +quarterlybonus potential Comprehensive benefits including, Medical, Dental, Vision, Company Paid Short-Term & Long Term Disability and Life Insurance 401k program with very Generous Company match Work Life Balance - 12 company paid holidays, Paid Vacation and Paid Sick Time A company culture that values individual contributions. Professional Development Opportunities What you will be doing: Learning the industry's products including materials and label specifications. Quickly & efficiently enter customer orders. Review order details for accuracy before submission to production. Organize & maintain customer accounts. Notifies all relevant team personnel of any rush or special orders with clear and fluid communication. Work closely with sales team in selecting label materials, sizes, and printing options based on the customer needs. Troubleshoot any order discrepancies or issues. Interact with customers via phone or email in a professional and timely manner. Maintain strong relationships with customers by providing proactive communication and support. Identify opportunities to improve the order entry process and enhance customer experience. What you need to succeed: Strong verbal and written communication skills Ability to multi-task, prioritize, and manage time effectively Strong computer, phone and technology skills Must be professional, reliable and have a positive attitude Ability to work in a fast pace environment All offers of employment are based on the successful completion of a pre-employment background check. InTouch Labels & Packaging, division of Avery Products is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your interest! Please send your resume when responding.

For over 170 years, our company has been a respected leader in the insurance industry, delivering innovative solutions and exceptional service to businesses and individuals across the nation. Recognized for our strong financial performance, inclusive workplace culture, and unwavering commitment to customer satisfaction, we continue to set the standard for excellence. Here's what you'll be doing: Handles customer and agent inquiries, processes policy changes, explains coverage, resolves billing issues, and may underwrite small business policies for a multi-state commercial insurance portfolio. Responds to customer and agent inquiries via phone, email, and fax, providing policy information, coverage explanations, and resolving billing issues. Processes policy changes, issues Certificates of Insurance, and underwrites small business policies within authority limits. Conducts outbound calls to retain customers, upsell coverage options, and identify cross-sell opportunities. Here's what you'll have: Previous experience in customer service, call centers, data entry, or insurance preferred; strong professional telephone etiquette required. Ability to work in a fast-paced, dynamic environment with proficiency in using computers and standard office equipment. Here's what you'll get: Above market rate of $21.00 per hour Hybrid schedule Great Benefits Friendly coworkers Supportive management invested in your success

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. This position is based out of Crown's Woburn, MA branch location and will provide coverage to the surrounding areas. Job Responsibilities: Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives. Develop existing accounts and seek new business. Analyze opportunities, identify key personnel, and develop strong business relationships. Consult and problem solve to enhance the Company's position in existing and target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, and forecasts. Develop and conduct product demonstrations and sales presentations. Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information. Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters. Qualifications: High school diploma or equivalent. Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus. Knowledge of the entire sales process. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermittent computer skills including a working knowledge of Microsoft Office Suites. Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled Job Segment: Sales Rep, Warehouse, Forklift, Business Manager, Sales, Manufacturing, Management

Inside Sales Representative About the role: The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Polymershapes will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers. What you'll do: Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction Provide information regarding our products and services to inquiring customers Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency Work in concert with the outside sales force to proactively increase market share Assist with inventory management based on customer needs Perform other duties as assigned We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need: Strong business writing and verbal communication skills Positive and enthusiastic attitude with an eagerness to learn and grow Ability to work in an active, team-selling environment where priorities are continually changing Exceptional interpersonal and negotiation skills Excellent computer skills High level of honesty and integrity High School Diploma or GED required (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience (Preferred) Plastics/industrial distribution experience (Preferred) 1 year or more of commercial experience What you'll get: Competitive base salary + bonus (profit sharing) Paid vacation, holidays, sick days, and personal business days Full benefits package (medical, dental, vision, short-term and long-term disability) 401k + company match; 8% matched up to 4% (US employees) RRSP + company match; 8% max matched up to 4% (Canadian employees) Tuition reimbursement Paid parental leave Opportunity for growth Who are we? Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners. We have plastic distribution's most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions to our customers because at Polymershapes, You're the Center of All We Do! What makes Polymershapes a great place to work? We invest in YOU. Our team is dedicated to supporting new members as we expand. We have a broad mix of experience levels and tenures and therefore aspire to build an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional, enabling them to take on tasks that are more complex in the future. Exposure to sales and executive leadership Protected territories that are assigned exclusively to you Ongoing qualified leads Defined career paths that promote growth and advancement “We are employees that wear many hats, and there are no two days that are alike. With such a diverse work environment, there leaves zero opportunity to feel daunted by work life. Whether that be an item that needs to be fabricated, an order that needs to fulfilled, or a customer's wildest idea that needs to be brought to life; we are there to make it happen.” -Jack Nowaczewski | Inside Sales Representative, Knoxville

Staffing Lab represents a client that has asked us to assist in identifying a candidate for a Full Time Inside Sales Representative for an opening within their organization. The Inside Sales Representative position is an excellent opportunity to join a high performance Sales team operating in fast growth industrial, biomedical and aerospace sectors. This role is ideal for someone looking to develop a strong base of fundamental sales skills needed for a successful career in sales. The job holder will be responsible for assisting the Sales and Marketing team by developing and qualifying new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. The job holder will be results oriented, organized and have strong customer and sales communication skills. They will be able to close sales and meet targets. Essential Functions & Responsibilities: Communicate with customers, make outbound calls to potential customers, and follow-up on leads. Understand customers' needs and identify sales opportunities relevant to company products Answer potential customers' questions and send additional information via email. Keep up with product and service information and updates. Create and maintain a database of current and potential customers. Explain and demonstrate features of products and services. Stay informed about competing products and services. Upsell products and services. Research and qualify new leads. Close sales and achieve sales targets. Other Significant Role Requirements: Knowledge and experience using Salesforce (or other) CRM tool Knowledge and experience of Using Hubspot (or other) marketing automation tool Excellent communication skills, both verbal and written. Good organizational skills and the ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Strong listening and sales skills. Ability to achieve targets. Education and/or Experience: Bachelor's degree (B.S.) in Business or a technical discipline Previous experience in an outbound call center or a related Sales position preferred. Proficiency in Microsoft Office and CRM software such as Salesforce.com. Travel: Occasionally accompany Field Sales Manager on sales calls to local customers

Turn Your Ambition into Income! Join Our Remote Sales Team! Are you an ambitious professional looking for a career that rewards your effort with unlimited earning potential? Our award-winning company, featured in Forbes and named on the Inc. 5000 list for six consecutive years, is growing fast and we want you to be part of our success story! Why You'll Love This Role: Sky's the Limit Earnings: First-year earnings of $100,000+, with top performers exceeding $200,000 annually. Freedom & Flexibility: Work remotely, set your own schedule, and take control of your success. Industry-Leading Support: Comprehensive training, expert mentorship, and cutting-edge tools to help you thrive. Fast-Track to Success: Close deals in as little as 72 hours and see the impact of your work immediately. Your Role as a Customer Success Consultant: Engage with pre-qualified leads and guide them through their options. Conduct virtual sales presentations via Zoom or phone to educate clients. Offer personalized financial solutions, including IULs, annuities, and life insurance. Drive results by effectively managing the full sales process, from lead to commission payout. Who Thrives in This Role? Go-Getters: You're motivated, proactive, and committed to success. Great Communicators: You excel at building relationships and educating clients. Ethical Sales Professionals: Integrity and client-first service are your top priorities. What's in It for You? Expert Training & Mentorship: Get the guidance you need to excel. Uncapped Earning Potential: Your income grows with your effort. Performance-Based Incentives: Enjoy bonuses, rewards, and career advancement opportunities. Don't Wait! Your Future Starts Today! Submit your resume and tell us why you're the perfect fit. If you qualify, we'll schedule an interview. Note: This is a 1099 independent contractor position, commission-based, and available to U.S. candidates only.

Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides A Life-Long Career >> We Don’t Want To Be A Pit Stop In Your Career – We Want To Be The Last Job You’ll Ever Have (Because You Can’t Imagine Working Anywhere Else) << Every Day Is Amazing You show up early for your shift because you can’t wait to hang out with the other members of your team. (You’d NEVER do this at your old job but this is a tight-knit group and you love hanging out with them). You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there’s a ton of prizes to be won. At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours. As you drive home, you reflect that this place is unlike any other job you’ve had before, and you can’t wait to get back to this team again tomorrow. Does this sound like a place you’d like to spend your day? If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now. This is not for you. But… If you work at a job you can barely tolerate… If you work at a job that doesn’t respect you… If you work at a job that fills you with dread the night before And if you want to wake up in the morning because you CAN’T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money… Then we want to talk to you. We’re looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day. What’s So Different Here? Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve “rock legend” status. Here are just a few of the reasons that our team members LOVE working here… Make more money: we pay more than most Your birthday is a paid day off Paid training Paid holidays and vacations (Paid time off starts after 90 days and grows from there) Paid Wellness Days Incentive programs (including vacation cruises!) Amazing 401(k) Benefits, including Medical/Dental/Vision and Life insurance Quarterly all-company breakfast meetings that the bosses cook for you! Paid uniform and uniform maintenance A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance) … And all the popcorn you can eat! We have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we’re constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all. Who Are We? We’re Addario’s. We started nearly 20 years ago – just two guys and a couple of vans doing plumbing and heating work. Over the years we built, expanded, and grew. Today we are market leaders who are DOMINATING the Massachusetts market with Plumbing, Heating, Cooling, Electric, Drain and Sewer, Generators and One-day Bath Solutions… and more. We’ve got over 40 staff, over 25 trucks on the road, and over 50,000 happy customers served. And we help others, too – we’re strong supporters of the communities we live in and serve. ... And it feels like we’re only getting started. We recently expanded further and, we’re adding more team members, and you should see the plan we have for growth beyond this! Are You A Fit? Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work! If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us… Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate: You work hard You love working with a team You’re tech savvy – you can diagnose a problem and make recommendations to fix it You love to serve others You love to challenge yourself and you want to learn, and even be cross-trained You understand the importance of serving others (your team members and our customers) You understand and are willing to follow our Core Values: Safety First For Our Family and Theirs – Think Twice, Act Once Delivering WOW Through Service – Exceeding Every Customer’s Expectations Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching Great Pl ace to Work – All for One and One for All As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. *** We hire veterans! JOB DESCRIPTION Customer Service Expert Summary: Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened to those customers tell you what they need, and you relied on your expertise to guide them. When you encountered questions you couldn’t answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future. When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them. You end your day knowing that you helped a lot of customers and played an integral part of the Addario’s team. You’re already looking forward to tomorrow! Job Duties: Work with the team: You stay in contact with your supervisor and your team to make sure the workload is shared by everyone – you step up when you need to and you proactively step in to help other team members when you can. Develop your expertise: You listen carefully to each customer and use that information to guide the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy. Master the telephone: You are comfortable using the phone. You listen well to customers, and you can speak clearly and confidently. You’re comfortable with both in-bound calls and out-bound calls to existing customers (no cold calling), and you can change course as necessary – perhaps dealing with an upset customer on one call and then happily greeting the next caller and upselling them. Job Requirements: You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately. You can multi-task and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it. You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts. Now Is Your Time To get started, click the “Apply” button now and send us your resume.

ViaCord, a Client Company, provides newborn stem cell preservation services for expectant families. Newborn stem cells are a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for umbilical cord blood stem cells for tomorrow, including diabetes, heart disease, and stroke. Our Customer Service team is critical to the success of preserving the stem cells. They assist parents throughout the delivery process with any questions and also are responsible for ensuring the safe delivery of the stem cells to our laboratory facility. We are currently looking for enthusiastic people to join our growing team! This is a great opportunity for an individual to join an organization that provides growth opportunities for individuals looking to build a career in the biotech sector. Skills: Proven understanding of fundamental call center metrics and performance management techniques Must have strong interpersonal, customer service and phone skills Must be highly reliable and motivated to excel Ability to work with cross-functional departments; experience working with teams Ability to communicate effectively (both written & orally) Ability to handle multiple tasks with adherence to deadlines Superior planning, organizational, and time management skills to effectively allocate and manage resources Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus) No client or employee complaints against Rep for inappropriate behavior or handling of a situation Provide customers, both internally and externally, with a high level of service with regards to all inquiries, orders and shipments Handle all inbound CS calls, perform outbound calls, and correspondence as needed to ensure customer satisfaction Build and maintain customer relationships Assist clients and medical staff throughout the delivery life cycle of ViaCord's service Must showcase ability to successfully resolve cross functional customer issues including order discrepancies, complaints, billing and shipping issues Assure quality, integrity and accuracy of client information (including review, processing, and database entry) Partner with CS Management to implement necessary call center changes as result of customer feedback Ensure timely completion of non-phone tasks by agents such as board-check, filing, fax checking, and email claims Handle escalated customer issues as needed. All applicable follow-up must be conducted within a timely manner Bilingual Spanish - Not required, but a really nice to have. Participate in Customer Service On-Call Program Notice - On-Call Program will not be required for contingent labor, however if the worker were to covert to FTE, then they will be required to participate. Education: Bachelor's degree and 0-2 years experience in customer service and/or contact center (consumer market) OR Associate degree and 2 years experience in customer service and/or contact center (consumer market) OR High school degree and 4 years experience in customer service and/or contact center (consumer market) Skills: Required CHANGE CONTROL CUSTOMER SERVICE TIME MANAGEMENT PHONE SKILLS ARTICULATE Additional BILLING DATABASE SHIPPING ROLLOUT CUSTOMER SERVICE TEAM RETAIL SALES SIEBEL OUTBOUND CALLS TYPING CALL CENTER METRICS BI-LINGUAL MICROSOFT OFFICE CUSTOMER SERVICE MANAGEMENT LABORATORY DATA ENTRY LIFE CYCLE QUEUE MANAGEMENT FILING CORRESPONDENCE COLLECTION MULTI LINE PHONE CUSTOMER SERVICE ORIENTED * Job details *

Department Center Staff Employment Type Part Time Location Charles River YMCA Workplace type Onsite Compensation $16.00 - $17.00 / hour Key Responsibilities About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in MA. Through our network of facilities and program sites, the YMCA provided health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.

If you are an energetic individual, you have a great opportunity to join a successful and growing company! We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages! All Stores Open 7 Days a Week Weekend and Evening availability required Description: Complete various office support functions for in-store operations. RESPONSIBILITIES: Accounting Functions Handle all cash, checks and credit cards Balancing individual drawer at the end of their shift Assisting customers in the completion of financing applications Assist sales representatives with finalizing transactions. Customer Interactions/Clerical Functions Giving customers receipts and explaining company policies Promptly answer incoming calls and assisting customers Assist customers with questions regarding the arrival of their furniture and deliveries Adhering to all company policies and procedures Maintaining a professional and courteous manner Calling customers to schedule deliveries/update order status working from reports All other duties as assigned Qualifications REQUIREMENTS: High School diploma Comfort with computers and data entry Ability to professionally interact with the public Attention to detail and accuracy A strong work ethic and dependability a must At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you. Bernie & Phyl's Furniture is an Equal Opportunity Employer

About Us: Encore Access is a leader in providing access to live concerts, events, and theater productions. As we continue to grow, we're committed to becoming a data-driven organization that empowers our teams with actionable insights and advanced analytics tools. We're looking for a passionate Fulfillment & Inventory Control Representative to join our team and lead the deployment of analytical tools that drive decision-making and enhance user experiences. Role Overview: The Fulfillment & Inventory Control Representative is responsible for ensuring the accurate and efficient management of inventory processes and fulfillment operations. This role plays a critical part in cataloging inventory, overseeing order fulfillment, and managing vendor communications to ensure smooth business operations. The ideal candidate will have strong attention to detail, excellent problem-solving skills, and the ability to coordinate between various teams and external partners. Base Salary: $35,468 Requirements Inventory Management: Accurately catalog newly acquired inventory into the inventory management system. Monitor and update inventory records to reflect changes such as cancellations, order modifications, and adjustments to delivery methods or due dates. Ensure timely and accurate communication regarding inventory status and availability. Fulfillment Operations: Oversee the fulfillment of invoices, ensuring automation and manual processes function efficiently. Manage and support offshore teams to ensure prompt resolution of Level 2 fulfillment issues. Collaborate with automation business partners to confirm expected work completion. Monitor and address discrepancies in delivery methods, delays, or changes to order fulfillment. Update internal data points to provide accurate inventory and fulfillment details for marketing partners. Vendor Communication & Issue Resolution: Manage inbound and outbound vendor communications at the Level 1 support level. Address and resolve uncovered questions or issues, escalating as necessary. Maintain strong relationships with vendors to ensure seamless inventory and fulfillment processes. Qualifications & Skills: Bachelor's degree Strong organizational and data management skills. Ability to analyze data and identify discrepancies or issues. Excellent communication skills for vendor management and internal coordination. Ability to work independently and in collaboration with cross-functional teams. Sales customer service background preferred Training Hours: Monday, Tuesday, Thursday, Friday, Saturday 8am-4:30pm EST Normal Working Hours: Wednesday-Saturday 8:30am-5pm EST Benefits What We Offer Competitive salary and benefits, including unlimited PTO, a 401(k) match, profit-sharing, and health insurance. A collaborative and innovative environment where your work has a direct impact on the success of the business. Opportunities for professional development and career growth. A work environment where the focus is on outcomes and results.

Elevate Your Career as a Client Success Specialist - This Opportunity is Your Perfect Match! We're searching for a dynamic, client-focused professional to join our team as a Client Success Specialist! If you're motivated, energetic, and thrive on delivering exceptional service, this is your chance to make a difference while building strong, lasting relationships. Do you have a knack for helping businesses grow and succeed? Are honesty, reliability, and positivity part of your professional DNA? If so, we want to hear from you! On a typical day you will: * Collaborate with Clients: Work with new and existing clients to maximize their experience as they adopt and upgrade Payroll, HR, and Attendance solutions on the Checkwriters platform. * Lead the Onboarding Process: Own the client journey from "YES" through project completion, creating timelines, tracking milestones, and ensuring a seamless transition. * Build Lasting Relationships: Foster trust and set clear expectations with clients and colleagues to establish strong, productive working relationships. * Keep Everyone Informed: Monitor and communicate progress with detailed updates to clients and team members. * Ensure a Smooth Handoff: Partner with our Client Support team to deliver self-sufficient, confident clients ready to excel with our software. * Innovate and Improve: Proactively recommend enhancements to the onboarding process and identify opportunities for product growth. * Tackle Special Projects: Dive into exciting initiatives that challenge and grow your skills. Ideal candidates should have: * A proven track record of delivering exceptional client-facing service. (Experience in banking, insurance, or HR? Even better!) * Familiarity with HRIS, Payroll, and Attendance platforms. * Strong presentation and technical skills to showcase our products and drive client success. * An intuitive ability to anticipate challenges and keep projects moving forward. * Proficiency with the Microsoft Suite and an eye for detail. * A team-oriented mindset and a passion for collaboration. * A positive attitude, unwavering work ethic, and readiness to thrive in a fast-paced environment. Checkwriters is a payroll and HR software services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software - we don't just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they've had with a payroll and HR provider. We offer a competitive salary and benefits package, company-sponsored social and community events, and an exceptional office workspace including sit to stand desks and private pickleball courts! This is a hybrid-eligible position at our Northampton, MA location. Please include both a resume and letter of interest when applying to this position. We look forward to speaking with you soon!

Transdev in Medford, MA is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: * Competitive compensation package of minimum $20.00/hour - Maximum $21.00/hour Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard, 4 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Responsibilities: + Answering phone calls, obtaining all required customer information and desired pick-up and drop-off times and locations + Following the established script to ensure proper trip bookings + Checking eligibility status of customer and trip(s) being requested + Verifying that trips are within the service area using available tools + Responding to trip confirmation requests and requests to cancel or reschedule trips for next-day service + Responding to "Where's my Ride" inquiries if this task is assigned to Reservations, the required information in the system appears to be up-to-date, and there are no obvious issues + As required by established procedures, transferring same-day requests to cancel or reschedule trips and trip status calls to Dispatch. + Working with dispatchers and schedulers to resolve any issues, including recoding of denials + Other duties as required Qualifications: + High school diploma or equivalent, such as GED, required + 2 years reservationist or customer service experience preferred. + Computer literate + Excellent communication and listening skills + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Must be able to work flexible schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Herefor CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4435 Pay Group: NCD Cost Center: 601 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.