Customer Service Representative Jobs in East Peoria, IL

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Carry Out Clerk
  • Customer Service Representative

    Gold Man Team

    Customer Service Representative Job 2 miles from East Peoria

    Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
    $29k-37k yearly est. 3d ago
  • Inside Sales Representative

    Kidder Music Service, Inc.

    Customer Service Representative Job 2 miles from East Peoria

    Kidder Music is a school music dealer in Peoria, IL. We spread the joy of making music throughout central Illinois by servicing schools, educators, and their students. Our focus is helping students join band and orchestra or take private lessons. Role Description This is a full or part-time on-site role for an Inside Sales Representative at Kidder Music Service, Inc. located in Peoria, IL. The Inside Sales Representative will be responsible for customer satisfaction, scheduling, order fulfillment, and account management. Qualifications Inside Sales and Customer Service skills Account Management skills Experience in maintaining customer satisfaction Excellent communication and interpersonal skills Strong organizational and time management skills Experience in music industry is a plus Associates Degree
    $35k-56k yearly est. 9d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Customer Service Representative Job In East Peoria, IL

    Shift Available: 8:00 AM - 1:00 PM | Monday - Friday * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Shift Available: 8:00 AM - 1:00 PM | Monday - Friday Starting Pay: $18.00/hour. Pay does vary depending on relevant industry experience.
    $18 hourly 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer Service Representative Job In East Peoria, IL

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $15.00 - $25.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $15-25 hourly 60d+ ago
  • Part Time Customer Outreach Representative

    Weed Man 3.9company rating

    Customer Service Representative Job 2 miles from East Peoria

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $42k-58k yearly est. 60d+ ago
  • 2-1-1 Call Center Specialist

    Advanced Medical Transport 3.4company rating

    Customer Service Representative Job 2 miles from East Peoria

    Job Details Peoria Market - Peoria, IL Full Time High School/GED Equivalent $15.12 - $17.72 Hourly DayDescription Join Team AMT! Now hiring for a 2-1-1 Call Center Specialist! Advanced Medical Transport (AMT) is the premier provider of emergency and scheduled ambulance services in Central and Western Illinois, as well as parts of Iowa. AMT is a private, not-for-profit organization operated for community benefit. In the AMT/United Way 2-1-1 Call Center, you will be responsible for all incoming calls from community members in need. Our Call Specialist will work within a small team to connect community members with appropriate resources to aid with non-medical emergencies. Job Duties: Provide top notch customer service to community members Answer all inbound calls with professionalism and compassion Align callers' needs with available resources and make appropriate referrals Advocate for callers Advanced Medical Transport provides competitive benefits: 403(b) account with 50% company match Paid Time Off Holiday Pay - six paid holidays each year: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day Payroll Direct Deposit Furnished Uniforms Paid Continuing Education Tuition Reimbursement Sign-on Bonuses for Clinical positions Employee Assistance Program Medical, dental, vision, and prescription coverage, as well as flex-spending or HSA accounts Disability Life Insurance Fitness Center Memberships Qualifications Requirements: High school diploma or general education degree (GED) required 1-3 years of prior customer service experience Education or career track in community outreach, non-profit management, or social services, preferred Ability to follow oral and written instructions Ability to exercise sound judgment while working in a stressful environment
    $15.1-17.7 hourly 22d ago
  • Customer Support Representative

    Martin Engineering 4.3company rating

    Customer Service Representative Job 45 miles from East Peoria

    Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our SUCCESS. We strive to deliver superior service to all our internal and external customers. If you provide excellent Customer Service, please continue reading to find out what we are looking for in a Customer Development Representative. The Customer Support Representative provides quality customer service through the efficient and timely completion of the ordering process, including order entry and labor billing if assigned. This individual takes customer calls, processes orders, and follows up on requests. This position supports internal and external customers in meeting requirements within the quality system. This role provides ongoing support to customers after the sale is final. Building business relationships with customers is key to the success of this role. Overview of duties: * Performs order entry for assigned territories and customers; translates and interprets customer orders and documents as necessary; produces acknowledgments of orders and backorders. Interfaces with various departments, monitoring past-due orders, initiating returned goods authorization, and creating credits. * Coordinates the FSR system and serves as a liaison between the department and other departments with issues. * Reviews work requests for accuracy, clarity, and proper lead times for all orders and labor billings with the originator. * Controls and tracks Subcontractor usage and hours. Coordinates and issues PO's for subcontractor work and rental equipment. * Provides departmental support by answering customer calls for assigned area and other areas as needed for appropriate support to customers. * Provides information to customers regarding price, weight, volume of equipment, and shipping details. * Communicates sales prospects to customer development and salespersons. Education, Experience & Training: * Two-year degree/certificate in business administration or related field preferred; high school diploma or equivalent required * One or more years of prior work-related experience * Proficient communicator, both written and orally in English required * Proficient understanding of Microsoft Office Suite specific to Excel and Word If our culture hasn't convinced you that Martin Engineering is the place you want to be, check out a few of our benefits! * Medical * Dental * Vision * Prescription * Flexible Spending * Dependent Care Reimbursement * Company Paid Life Insurance * Company Paid Short-term & Long-term Disability * 401k - with less than 30-day enrollment, no vesting schedule, & generous company match! * Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan. * Cafe' * Fitness Center * Generous vacation package * Tuition reimbursement * Martin Annual Rewards Program (bonus opportunity) * Casual dress policy And much, much more.............. To learn more about who we are, check us out at ******************
    $31k-38k yearly est. 24d ago
  • Customer Service Representative

    Chestnut Health Systems 4.2company rating

    Customer Service Representative Job 33 miles from East Peoria

    Are you a people-person with a passion for providing excellent customer service? Do you thrive in a fast-paced, supportive environment? If so, we may be looking for YOU! We take pride in offering high-quality integrated health care services and we're looking for a friendly and organized person to join our team as a full-time Customer Service Representative. Some evenings are required. If you enjoy helping people, solving problems, and being part of a supportive team, this role is for you! Chestnut Health Systems is a leading provider of integrated (behavioral and primary) health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities * Greet and direct patients, answer phones, and assist with scheduling. * Help patients understand insurance, billing, and financial information. * Ensure all patient information is accurate and up-to-date using our electronic health records system. * Keep our office running smoothly by managing various administrative tasks, from scanning documents to handling payments. * Collaborate with the team to ensure every patient feels supported and valued. Qualifications * High school diploma or equivalent. * Strong customer service and telephone skills. * Basic knowledge of Microsoft Word, Excel, and Outlook. * Knowledge of office equipment (copier, fax, etc.) * The ability to handle multiple tasks while staying organized and detail-oriented. * Comfort with handling confidential information and managing multiple tasks. * Ability to commute between Chestnut locations (valid driver's license and insurance required). Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out our benefits here!
    $16-17 hourly 60d+ ago
  • Customer Service Representative

    Collabera 4.5company rating

    Customer Service Representative Job 2 miles from East Peoria

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate Responsibilities: The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance. Qualifications REQUIRED: • Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions. • Our first line of support to our global business partners for all media related inquires. Typical Day: • A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success. Technical Skills: Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line Soft Skills: Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability Additional Information To know more about the position, please contact: Jeff Demaala ************
    $30k-37k yearly est. 27d ago
  • Golf Customer Service Attendant

    Peoria Park District 3.3company rating

    Customer Service Representative Job 2 miles from East Peoria

    Job Details VARIOUS LOCATIONS - PEORIA, IL Seasonal $15.00 HourlyDescription Duties: Under the supervision of the Head/Golf Professional, the Golf Customer Service Attendant will be responsible for: Assuming responsibility for customer service including excellent telephone manners. Keeping merchandise and displays clean, neat, and orderly. Assuming responsibility for point-of-sale transactions including checking golfers in and out for their scheduled tee time. Assuming responsibility for cash/credit card transactions in point-of-sale system while on duty. Maintaining the accuracy and credibility of reserved time starting sheets and reservations. Directing golf car maintenance concerns to the Head/Golf Professional. Maintaining order and control of the 1st and 10th tees while being alert to all activity in the tee areas. Being especially watchful for new players and/or visiting golfers to ensure that they will not be overlooked because of their lack of understanding of our procedures. Ensuring play on the course proceeds in a manner that mirrors starting times on the first tee. Continually monitoring the golf course and educating players on the many ways wasting time can be avoided. Eliminating excessively long playing time. Ensuring that the course regulations are observed. Helping players understand the specific local rules, and deal with any emergencies that may arise. Being available to work weekends and holidays. Lifting, refilling, and replacing water coolers throughout the golf course. Emptying trash cans on the course when needed. Responsible for all areas covered in the operations manual for the golf course. Following all safety procedures that pertain to the duties performed. Supporting all aspects of the Peoria Park District's safety program. Report any vandalism, unusual condition, emergency situation, or incident to the Head/Golf Professional. Performing other related duties as assigned. Essential Functions: Ability to lift and move up to 50 pounds. Ability to stand for long periods of time. Ability to bend and stoop. Ability to drive and park golf cars to and from storage area. Qualifications Education: High school diploma or equivalent. Experience: Must be 21 years of age or older. Knowledge and Ability: Ability to follow written and oral instructions. Ability to represent the Peoria Park District and ensure that the District's policies are followed in a firm, friendly and totally impartial manner. Ability to work harmoniously with Peoria Park District personnel and to deal effectively with the public. Ability to operate a telephone, cash register, and computer. Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers. Perks: Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities. The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law. All qualified individuals are encouraged to apply. AN EQUAL OPPORTUNITY EMPLOYER.
    $23k-29k yearly est. 54d ago
  • customer service representative

    Copart 4.8company rating

    Customer Service Representative Job 2 miles from East Peoria

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
    $30k-34k yearly est. 7d ago
  • Head of Library Liaison Services

    Illinois State 4.0company rating

    Customer Service Representative Job 31 miles from East Peoria

    Head of Library Liaison Services Job no: 518991 Work type: On Campus Title: Head of Library Liaison Services Division Name: Academic Affairs College: Milner Library The Head of Library Liaison Services supervises Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. Additionally, the position serves as the liaison to one or more academic departments and/or co-curricular areas and participates in providing information and research assistance. This is a 12-month, tenure-track position. Milner Library faculty have responsibilities in the areas of librarianship, scholarly and creative activities, and services as outlined in Illinois State University Faculty Appointment, Salary, Promotion and Tenure Policies (************************************************************************* and Milner Library's College and Department Faculty Status Committee's Criteria for Evaluation, Promotion, and Tenure. Additional Information Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride. Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org. Salary Rate / Pay Rate This is a 12-month faculty position. The salary starts at $85,000 (minimum) and is commensurate with qualifications and experience, including 24 vacation days and 11 paid holidays per year. See the Illinois State University Human Resources site (************************************** for more information on benefits. Required Qualifications • Master's degree from ALA-accredited graduate program or ALA-recognized international equivalent • At least five years of professional librarianship experience • At least three years of experience as a librarian with one or more assigned liaison responsibilities • Demonstrated experience with reference/research services and library instruction • Demonstrated ability to communicate effectively (verbal, written, and public presentations) with stakeholders, including undergraduate and graduate students, faculty, staff, and community members who use the library • Demonstrated success applying existing and emerging technologies to support library public services • Knowledge of relevant trends in higher education and library liaison services • Evidence of strong commitment to inclusion, diversity, equity, and access. • Demonstrated knowledge with the tenure and promotion process • Potential to meet university requirements for tenure, including scholarly or creative activities and service Preferred Qualifications • Demonstrated supervisory experience of subject specialist library faculty members with liaison responsibilities • Demonstrated success with the practice of embedded librarianship • Demonstrated success with research consultation models • Demonstrated experience with methods of assessment and evaluation of library liaison services and activities Work Hours Generally Monday - Friday, 8:00 am - 4:30 pm with occasional weekend and evening hours as business needs dictate Proposed Starting Date As soon as available Required Applicant Documents Please prepare in advance separate documents representing a cover letter, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and resume/C.V. to attach to this application. Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Initial application review will begin immediately and continue until the position is filled. All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. Contact Information for Applicants Leta Janssen ************ Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/02/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. TEST Current Opportunities Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.
    $85k yearly 60d+ ago
  • Customer Service Representative

    Advance Services 4.3company rating

    Customer Service Representative Job 49 miles from East Peoria

    1st shift -Customer Service Representative Starting at $18-19hr Great coworkers Safety minded facility. A great opportunity to get your foot in the door at a leading manufacturer in Spring Valley, IL! The office position is an ideal position for someone with attention to detail, great customer service and basic Computer Skills. As a Customer Service Representative you will be tasked with various tasks such as answering phone calls, managing incoming and outgoing mail, Data entry, Taking Orders and Processing Transactions, scheduling and performing various tasks with a focus on accuracy and organization. Don’t miss out on this opportunity to work in a growing industry! In this position you will enjoy going to work every day and you will be proud of the job you have accomplished. You just must provide the willingness to learn and a dependable attendance record. You will receive great training from outstanding leaders to ensure that you are set up for success in this position. All the tools you need to get on the path to a life. Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. PTO so you have time for you. Great Referral Incentives. Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website. Please select a branch near you or call our office at **************. Stop in and see our experienced friendly staff at 1101 Shooting Park Rd Suite 101A, Peru, IL. Along 251 left side of the building of Restore. Advance Services is an equal opportunity employer.
    $18-19 hourly 20d ago
  • Carry Out Clerk

    Avanti's Restaurant Inc. 3.2company rating

    Customer Service Representative Job 33 miles from East Peoria

    Licensing/Registration/Certification Required: Food Handler Certificate Preferred: Valid Illinois Driver's License with no major moving violations in the past three years. Skills/Knowledge/Abilities All items listed should be taken to read that the individual already has these skills or has the ability to rapidly acquire them. Good speaking voice with clear enunciation and pleasant tone; good listening skills Ability to hear and ring food orders in a point of sale computer terminal accurately; count and make change correctly. Ability to read and coordinate food orders from computer tickets. Ability to read recipes and execute preparation instructions. Understanding and practice working under food service sanitation regulations. Attention to detail. Knowledge of store menu, prices and products. Courteous, professional interaction with diverse types of persons. High sense of urgency. Neat personal appearance and pleasant manner. Working Conditions Work will be done mostly in a high volume food carry out area with the accompanying extremes of temperature, crowded conditions, noise and rapidly moving foot traffic. There will be consistent and various activity during the entire work shift. Thank you for taking the time and showing interest in working for Avanti's. Working here means making a serious commitment to learning about Avanti's culture and help to achieve our mission through our vision and values. We operate under a customer centric philosophy; it is the external customer that ultimately brings you this opportunity, serving them with excellence will bring you job satisfaction and opportunities for advancement or a career with Avanti's. The internal customer, your co-workers, will require you to work closely with diverse groups of people. Having the ambition to collaborate with your internal customers to provide exceptional service and quality food is necessary and will be a requirement. Relationships are the foundation upon which the ultimate success of our restaurant exists. Every task assigned to each position is equally important; regardless of job title or rank. Our team is only as strong as the weakest link; those individuals focusing on being a strong link need only complete this application. We understand that not everyone will care as much about this as we do; If you think this is the place you are looking to dedicate yourself, please continue to completing an application. We look forward to learning about you during our interview process.
    $24k-32k yearly est. 27d ago
  • Guest Service Representative

    Hawkeye Hospitality 3.6company rating

    Customer Service Representative Job 2 miles from East Peoria

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guestsduring the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
    $25k-31k yearly est. 2d ago
  • Inside Sales Representative

    Richards Building Supply 3.8company rating

    Customer Service Representative Job 31 miles from East Peoria

    As a member of our inside sales team, you will be promoting and generating sales of building material supplies (roofing, siding, windows, etc) from our distribution center Normal, IL while providing superior customer service. **Inside sales experience and the ability to multi-task are desired. **This is a customer service focused position that involves a lot of data entry and greeting Walk In Customers. Position Summary:Cultivate “Raving Fan” customer experiences with a best in class image under general supervision reporting to the Branch Manager. The Inside Sales representative will work in a fast paced, high volume environment and is responsible for assisting customers through qualifying their product and/or service needs while ensuring fulfillment. Essential Functions: Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support. Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes. Initiates product transfers to other branches or direct to customers. Generate, place and confirm purchase orders with suppliers. Operates cash register. Enters sales data into the computer and researches information for customers using the computer system. Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis. Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current to evolving manufacturing supply. Inside Sales Duties: Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories. Follow up on cold and warm leads to further the sales process Make outgoing calls to educate our customers on current promotions Understand and demonstrate the product or service to the customer Set and meet sales goals and objectives set by leadership Improve sales skills to increase sales success rates Documents sales, quotes or other business requested information. Other Duties and Responsibilities: Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources. Participate in the physical inventory of the warehouse materials. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge and skills. Facilitate quality assurance system through “We need Your Ideas!” Qualifications: Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience. Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc., experience with Agility a plus. Must have a minimum of 2-3 years in a customer facing role *Construction industry knowledge is a plus but willing to train *Spanish speaking is a nice to have. Travel overnight up to 10%. Benefits: 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years). Bonus Incentive program as well as Holiday bonuses and other bonus opportunities! Competitive Hourly Rate with great OT potential during peak season hours. Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. - 4:00 P.M. Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans. Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies. 401K program with a best in industry company match. Opportunity for career advancement Family owned, operated and focused company! $20 - $25 an hour It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family. Engage with our Virtual Recruiting Assistant Christine here: **************************************************** OR TEXT: RBS to : ************** Req ID #ZR Normal Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations! As a family owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here : ************************************* Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
    $20-25 hourly 27d ago
  • Client Service Representative

    Gold Man Team

    Customer Service Representative Job 2 miles from East Peoria

    Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today! Responsibilities Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets Qualifications Customer Service Experience: Previous customer service experience is highly desired Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills Educational Background: High school diploma required, bachelor's degree preferred Sales Process Knowledge: Understanding the sales process and how to enter information into client databases desired Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
    $29k-40k yearly est. 3d ago
  • Part Time Customer Outreach Representative

    Weed Man 3.9company rating

    Customer Service Representative Job 33 miles from East Peoria

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $41k-58k yearly est. 60d+ ago
  • Customer Development Representative

    Martin Engineering 4.3company rating

    Customer Service Representative Job 45 miles from East Peoria

    Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our SUCCESS. We strive to deliver superior service to all our internal and external customers. If you provide excellent Customer Service, please continue reading to find out what we are looking for in a Customer Development Representative. The Customer Development Representative promotes and sells existing Martin Engineering products and services and develops potential customer leads through phone contacts. Specific Responsibilities: * Makes outgoing calls and prospects for customers. Maintains ongoing contact with established customers. * Plans and organizes sales activities, including phone sales, sales tracking reports, and lead generation. Coordinates activities with Territory Sales Managers and Dealers, including preparing and following up on sales quotations and orders. * Works with service and technical personnel to develop new ideas and innovations to meet ever-changing customer needs. * Maintains and updates the SalesLogix database. * Communicates and distributes required information to internal personnel, departments, and customers accurately, timely, and professionally by telephone, e-mail, and mail systems. * Answers incoming calls regarding products; responds to questions and requests for information promptly; informs sales staff of new requests for information. * Complies with OSHA/MSHA requirements regarding safety issues, use of safety equipment, material safety data sheets, etc. * Maintains constant contact with customer service to ensure smooth execution of customer orders. Education, Experience & Training: * High school diploma or equivalent required. * One or more years of related sales/telesales experience is preferred. Benefits and Perks * Flexible schedule with the ability to work from home a few days per week (once fully trained) * Medical * Dental * Vision * Prescription * Flexible Spending * Dependent Care Reimbursement * Company Paid Life Insurance * Company Paid Short-term & Long-term Disability * 401k - with less than 30-day enrollment, no vesting schedule, & generous company match! * Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan. * Onsite Cafe' * Onsite Fitness Center * Generous vacation package * Tuition reimbursement * Martin Annual Rewards Program (bonus opportunity) * Casual dress policy * And much, much more.............. Want to know more about who we are? Check us out at *******************
    $32k-42k yearly est. 26d ago
  • Customer Service Representative & Sales

    Fastsigns 4.1company rating

    Customer Service Representative Job 33 miles from East Peoria

    Visual Communications Specialist, Inside Sales Are you a highly motivated and talented sales professional? Are you looking for an inside sales career with an established and fast-growing company? If so, we're looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. If you are looking for a rewarding career in sales, not just another job, then come join our team as a Customer Service Representative (CSR)! Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for all sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-in, email, and telephone customers. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach. RESPONSIBILITIES * Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products * Follows up on new leads and referrals resulting from telephone, marketing, and email activity * Demonstrates the ability to carry on a business conversation with customers * Prepares estimates and establishes/maintains estimate follow-up procedures * Communicates with customers on order status and changes in the production schedule * Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. * Helps as needed with reports, close-out, invoices, and required paperwork * Identifies and resolves customer satisfaction issues * Establishes and maintains effective team relationships with all support departments * Follows all company policies, procedures, and business ethics codes QUALIFICATIONS * High school diploma or GED required * At least three years in retail or inside sales with excellent customer service experience * Proven record of consistently hitting/exceeding sales targets or quotas * Able to perform cold calls to secure new business for the center * Experience resolving customer satisfaction issues * Experience working under pressure with multiple tasks/projects * Proficient computer and internet skills, including Microsoft Office suite * Strong verbal and written communication skills * Basic math skills * Strong organizational and time management skills BENEFITS * Paid sick days * Paid holidays (7) * Paid vacation Compensation: $13.00 - $16.00 per hour
    $13-16 hourly 60d+ ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in East Peoria, IL?

The average customer service representative in East Peoria, IL earns between $25,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In East Peoria, IL

$33,000

What are the biggest employers of Customer Service Representatives in East Peoria, IL?

The biggest employers of Customer Service Representatives in East Peoria, IL are:
  1. Circle K
  2. Domino's Pizza
  3. Family Dollar
  4. U-Haul
  5. CEFCU
  6. Dayton Freight
  7. Kirby Risk
  8. Maui Jim
  9. Domino's Franchise
  10. Kedia Corporation
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