Customer Service Representative Jobs in Delaware

Series 7 Sponsorship Available Responsibilities: Collaborate with Investment Services Managers to manage relationships for assigned managed agency accounts. Represent Wealth Management in business activities and maintain contacts with clients, administrators, trustees, co-trustees, beneficiaries, attorneys, and others regarding accounts. Work closely with portfolio managers and advisors to provide high-quality service while ensuring compliance with all statutory requirements. Process fund transfers, wires, checks, transfers to/from accounts, and ACH. Administer IRAs. Prepare client portfolio review books for Advisors. Handle client account maintenance requests and ad hoc requests (e.g., statements, 1099s, trade confirmations). Assist Investment Services Managers with annual confirmation of investment objectives. Aid in preparing compliance reports, including anticipated fees, investment change verification, zero-balance accounts, and accounts not scheduled for events. Prepare custom client reporting. Maintain required training and continuing education for internal programs and external licenses and certifications. Ensure compliance with regulatory requirements, internal and external auditors, and the WMS Compliance Officer. Ensure that trust policies and procedures align with division and bank objectives. Skills & Qualifications: Bachelor's Degree or equivalent experience. Client Series 7 license (sponsorship available). 3 years of experience in investment management or trust environment. 2 years of experience in a financial services organization. 2 years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organizational and problem-solving skills. Client Series 66 preferred. Experience with SEI's Trust 3000 Trust Accounting System or Wealthscape preferred. Strong verbal and written communication skills. Education: Bachelor's degree in Business, Finance, or related area preferred, or 1-3 years of relevant work experience.

Virtual Dataroom Coordinator - Trade Services Associate As the Trade Services Associate, you will be responsible for the information management, review, and delivery of all documents received in connection with the Credit Portfolio Group, the Credit Trading Desk, and the Total Return Swap Desk's responsibility to provide relevant documentation to their clients and potential clients. This position requires meticulous analysis of legal documentation. Dataroom Management, a team within Wholesale Loan Services, manages the handlings of confidential syndicated loan information and its delivery to trade counterparties in the context of domestic and emerging markets secondary loan transactions, loan total return swaps and certain other customized syndicated loan-related transactions. This is carried out in compliance with ‘Chinese Wall' information barriers, and in close coordination with Portfolio Managers, Sales, Trading and Research as well as Legal and Compliance, in each case, as appropriate. RESPONSIBILITIES Create and maintain a portfolio of Virtual Datarooms. Review, track, and post documents to Virtual Dataroom sites. Add external clients / counterparties to Secondary Virtual Dataroom sites. Manages and facilitates Corporate Actions in conjunction with the Trading Desks in a deadline driven environment. Manage borrower information flow for the Credit Portfolio Group, Total Return Swap Desk, and the Credit Trading Desk, ensuring adherence to Compliance policies regarding the handling of Private Material Non-Public Information. Field ad-hoc inquiries from internal and external clients. Coordinate accuracy of Dataroom sites with Loan and Agency Services, offshore teams, Borrowers, Lenders, Legal, and Compliance. Develop and maintain long-term relationships with the Credit Portfolio Group, the Credit Trading Desk, Total Return Swap Desk, operations, legal, and compliance to ensure proper and timely posting of all documentation. Participate in projects and provide valuable input with various working groups created to enhance performance and efficiency. Identify and address control gaps and efficiency opportunities , taking the appropriate level of risk to deliver scalable, simple, and innovative solutions that improve the process. QUALIFICATIONS • 3+ years of relevant Financial Operational (Investment Banking/Financial Services) experience • General understanding of Finance and Loan Products • Bachelor's degree • Proficiency with Microsoft Office Suite (Excel) Nice-To-Haves Syndicated loan knowledge specifically in trading/ corporate actions and loan operations. Knowledge of Virtual Datarooms such as Syndtrak, Debtdomain, and Intralinks. Experience reading and interpreting loan documentation, legal documents, and financial statements. Soft skills: Proven ability to collaborate with team members and senior management across and within the lines of business with a keen attention to detail, strong oral and written communication skills, and strong analytical capability. Highly organized with the ability to manage a variety of tasks and competing priorities. Highly motivated individual with a team - oriented mindset with effective communication and leadership skills. Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems. Meticulous mindset with the ability to multi-task through the practice of strong organizational and time management skills. Ability to learn quickly, self-motivate, and demonstrate a strong work ethic. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

📆 Duration: Temporary to Hire ⏰ Hours: Monday - Friday, 8:30 AM - 5:30 PM 💰 Pay: $30 - $32 per hour About the Role: We are seeking a Trade Support Analyst to join our client's team in Newark, DE. This role involves reviewing and maintaining Virtual Datarooms, managing corporate actions, and ensuring seamless document processing for multiple trading desks. This is an exciting opportunity for individuals with experience in legal document review, financial operations, or loan documentation who thrive in a fast-paced environment. Key Responsibilities: Virtual Dataroom Management - Create, review, track, and maintain Virtual Datarooms for several desks and departments. Document Handling - Manage borrower information flow and ensure accurate, timely posting of documentation. Corporate Actions & Amendments - Facilitate corporate actions in coordination with the trading desks. Client Interaction - Add external clients/counterparties to Virtual Datarooms and field inquiries from internal and external clients. Compliance & Risk Management - Ensure adherence to compliance policies regarding private material non-public information. Collaboration - Work closely with Loan & Agency Services, offshore teams, Borrowers, Lenders, Legal, and Compliance. Process Improvement - Identify and address control gaps, proposing solutions to enhance efficiency. Ideal Candidate Profile: We are looking for a detail-oriented professional with strong analytical and communication skills, who can manage multiple priorities in a deadline-driven environment. ✔ Bachelor's degree (Finance, Business, Legal Studies, or related field preferred) ✔ 3+ years of relevant experience in financial operations, legal document review, or loan documentation (flexible on years of experience) ✔ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) ✔ Experience working with Virtual Datarooms (Syndtrak, Debtdomain, Intralinks) is a plus ✔ Strong organizational skills and ability to work independently and collaboratively ✔ Excellent communication skills-able to interact professionally via email, phone, and Zoom ✔ Ability to demonstrate initiative, leadership, and process improvement skills Preferred Qualifications: Syndicated loan knowledge, specifically in trading, corporate actions, and loan operations Experience reading and interpreting legal or loan documentation Background in financial services, law, or corporate finance If you are a highly motivated professional looking for an opportunity to grow within a dynamic financial environment, we encourage you to apply! 📩 Apply Now!

ISC's team of Financial Services Recruiters has been retained by a prominent and growing global investment firm. The firm specializes in providing customized investment management and investment advisory services to their clients - Ultra-High Net Worth individuals, families, trusts, foundations, and endowments. They're seeking a talented Client Service Associate to join their centralized team in their Delaware office. The Client Service Associate will partner with the Centralized Investment Operations team as well and Wealth Advisors to ensure clients receive high touch service and their financial transactions/money movements are processed in a timely/accurate manner. The Client Service Associate will work closely with UHNW clients with 200MM plus in investible assets, as well as key Client Advisors. The role offers tremendous long-term career development and continued growth opportunities as they continue to expand. Client Service Associate Responsibilities, continually expanding and changing: As a Client Service Associate, you will be responsible for supporting the firm's Advisors and Clients directly. You will also partner with the Operations team members to manage the needs of the Advisor's client base and have an opportunity to be actively involved in projects as the firm continues to grow. Partner with Wealth Advisors to service the firm's UHNW Clients. Interact with the Firm's centralized Operations teams. Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly. Assist with Portfolio rebalancing (document preparation, money movements). Prepare new account paperwork, contracts, and subscription agreements. Manage the opening and closing of accounts - this includes SMA's and brokerage. Handle KYC profile and searches. Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, journals. Assist with presentations and proposals using PowerPoint and Excel. Analyze and review billing for accuracy. Prepare performance reports. Continually monitor and update Client database and portfolio/account management applications, this includes Salesforce, Addepar, Black Diamond. Key Qualifications: Client Service Associate Requirements - To qualify, you must possess the following: Bachelor's Degree is required - Finance or Business preferred. Minimum of 3 years of UHNW client servicing. Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint. Self-motivated and highly detail-oriented individual with a desire to learn and grow professionally. Ideally, this person has a vested interest in technology, investment management and in providing client solutions within a fast-paced/deadline-oriented team. Client Service Associate Rewards - If you qualify for this opportunity, the Firm offers the below: Collaborative, passionate, and dedicated team. Excellent corporate culture and a friendly, fun and exciting place to work. Excellent Growth Potential: The Firm is rapidly growing and with that comes incredible opportunities for long-term career growth. Competitive base salary. Benefits are at an extremely low cost to the employee and their family! Annual Bonus.

What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management. Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone. Regarding COVID: Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority. Join our team today! Benefits: EMG employees enjoy a wide range of benefits including: On-the-Job Training Contests and Bonuses No Late Evenings No Sundays Health Insurance Paid Time Off Company Holidays Direct Deposit Payroll Advance Program What you need to do the CSR job: Excellent customer service skills Strong sales skills, including cross-selling Enjoy public contact Able to work well under pressure Problem solving skills Details: High school diploma or GED Customer Service experience preferred Consumer Loan experience preferred Cash Handling experience preferred

AlTi is looking for a Client Service Associate to join our centralized team in our Delaware office. As a Client Service Associate, this person will work to provide a range of services to the Firm's West Coast Ultra High Net Worth (UHNW) clients. This role offers long-term career development and continued growth opportunities as we continue to expand. Job Responsibilities Partner with assigned Client Service Teams to service the Firm's UHNW clients Accountability for client relationships as assigned to include responsibility for data accuracy and documentation adequacy through continuous monitoring and updating of the Firm's internal database and relevant applications Partner with the Firm's custodians and internal Operations teams to ensure requests are processed and handled correctly Prepare new account paperwork, contracts, and subscription agreements Manage the opening and closing of accounts - to include SMA's and brokerage Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, and journals Analyze and review billing for accuracy Qualifications Bachelor's degree - Finance or Business preferred Minimum of 4-5 years' experience within financial services Motivated with a desire to learn and grow professionally High attention to detail with the ability to work within a collaborative, fast paced team environment Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint Applications are strongly encouraged from candidates reflecting diverse educational, cultural, and experiential backgrounds.

Position Overview: Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: Range is based on the average rep in current markets. Bonuses are performance-based and paid every month on the 15th. Residuals are paid on the anniversary date of the client's sale.

Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities

1. Continuous efforts to contact clients and collect on debtor accounts. High volume call center 60+ calls a day. 2. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements. 3. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management. 4. Perform all phases of skip tracing work 5. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company. 6. Adhere to and abide by all regulations as set forth by the FDCPA. Skills customer service, Microsoft office, collections accounts receivable, collections customer service, Collections, call center, accounts receivable, FDCPA, skip tracing Additional Skills & Qualifications If a candidate has no collections experience they MUST have some sort of customer service experience. Customer Service - Required Collections - Preferred Articulates self well - able to relay information in a concise and direct fashion To be eligible for a higher starting rate candidates MUST have commercial collections experience and will be considered on a case by case basis. No candidates should be put through the process without prior approval for a higher pay rate. Below is a list of what our client collects on within all their separate departments. If a Candidate has experience within one of these collections field they would be ahead of the curve and most likely qualify for high pay rate. Lines of Business - Student Loan Credit / Retail Card - DDA / Overdraft Consumer Loans - Business Loan / Card, Buy Now Pay Later (BNPL) - Fintech, Negative Balance - Merchant Cash Advance - Title Loans - Government - Auto Deficiency/End of Lease Pay and Benefits The pay range for this position is $16.00 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Newark,DE. Application Deadline This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Benefits: Bonus based on performance Training & development ROLE DESCRIPTION: Kenneth Brown - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Relations Representative - State Farm Agent Team Member, your training in insurance products and industry trends will equip you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. BENEFITS: Salary plus commission/bonus PTO Life Insurance Flexible work schedule. Growth potential/Opportunity for advancement within my office Licensing renewal cost paid by agency. Off-site team building events. Provided food & snacks in-office. Birthday celebrations off-site. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agency's team to ensure successful long-lasting customer relations. QUALIFICATIONS: Sales experience preferred. Comfortable communicating with clients via phone, email and text. Ability to effectively relate to a customer. Property & Casualty license required within 30 days of employment. Life & Health license required within 45 days of employment. Spanish bilingual preferred but not required. Learn More

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment Provided** **Full-time with Full Benefits** Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks **Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. **Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $17.00 per hour pay rate (bi-weekly pay) + Paid Training with Equipment provided. + Full-time schedule (40 hrs. a week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status changes, complaints, and grievances + Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. + Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. + Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. + Ability to problem solve through analysis and ongoing feedback. + Achieve results through knowledge, empathy, and commitment. + Ability to work with people of diverse backgrounds. + High School diploma or GED + Background and drug screening required. **States that are Not Applicable for this position:** + AK, CA, HI, MA, IL, MT, NY + Metro Areas: MN- Minneapolis, IL, NY - NYC + OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met + Puerto Rico Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. ** ** \#Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

Job Description Acts as primary customer interface for important external customers, distributors, potential customers and other roles internal to the business. Pro-actively interacts with customer for notification of late orders due to product availability, transportation issues Interacts with customers as occasion arises - on site. Develops and maintains in-depth knowledge of assigned customers : knowledge of roles and responsibilities at the customer and knowledge of internal relationships/decision makers, understanding the business model Interacts with broader network of Internal DuPont Partners to ensure that the customers' requirements are understood and commitments are met. Receives and processes all types of customer orders including complex and/or Export orders. Responsible for inquiry & order handling process from beginning to end Is responsible for management of consignment stock : consignment fill-up, inventory management, invoicing, count, reconciliation Processes customer complaints and returns according to Complaint Management process and return policies. Is able to identify need for extra information to enable a thorough complaint analysis. Performs quality control checks and takes subsequent corrective actions. Actively monitors open orders to ensure that deliveries arrive at the customer on time, as committed. Follows desk procedures/policies in compliance with QS 9000, ISO and/or other Quality System requirements. Is able to provide backup coverage for (Junior) CSRs or Senior CSRs for standard transactions. Optional (depending on BU requirements) : Performs standard Customer Master Data Maintenance activities following defined procedures and guidelines Performs limited Master Data entries related to: Materials, Transfer pricing, customer prices, GTS Receives, corrects and processes complex orders shipped between regions or plants. Has understanding of cash collection process e. g. credit hold next steps/actions. On request, resolves open credit issues with customers and issues invoice adjustments and other debits/credits. Performs active follow-up on sales versus forecast. Interacts with the customer to get better understanding of variations. Supports Sales by providing detailed input/reports on sales volumes by account Interactions CS Team Leader or CS Supervisor Junior CSRs Sales Representatives Product Coordinator or Supply Chain Specialist/Scheduler Supply Chain Warehouse & Logistics Specialist Credit Controller Data Management team SAP key-user Customers : B-type customers. Occasional contacts with A-type customers Consignment customers Warehouse Carrier Education : Bachelor degree or equivalent through experience * Knowledge Language skills : Local language, good knowledge of English, good knowledge of additional language depending on territory (oral and written) Computer knowledge : Proficient in Word and Excel. Good knowledge of SAP. may vary depending local country requirements Skills Strong interpersonal skills Good written and verbal communication skills Active listening skills Experience 2 years' experience in a customer-oriented position Competencies Core (Individual Contributor) : Building sustainable customer relationships : Builds collaborative relationships. Communicating with impact : Listens and responds to questions and objections Teamwork / collaboration Embracing change : Approaches change positively Analysis & judgment : Identifies issues, gathers and interprets information Engagement Managing for productivity : Prioritizes tasks and stays focused Business acumen : Understands business operations Functional : Applied learning Customer Service Fundamentals Follow up : follows up on the status of customer orders autonomously Managing conflict : opens discussions effectively Quality orientation. Disciplined to follow procedures Stress tolerance : Ability to work under pressure and able to manage multiple basic tasks Continuous improvement : Ability to pro-actively identify opportunities for improvement and communicate internally Autonomous Engineering the customer experience Segmentation of service to customers

div class="external Posting" pIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. /p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bJob Overview:/b /span/span/span/p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"The Customer Service Representative is an integral part of a dynamic and a highly communicative cross-functional team environment working together to build seamless customer service. This position involves detailed interaction with internal and external customers including issuing quotations, order entry, and communicating delivery schedules. It involves communicating clearly with all internal departments and customers/distributors outside the company on a daily basis. /span/span/span/p p /p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bResponsibilities:/b /span/span/span/p ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Manage and enter orders into ERP system /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Run reports to monitor and correct on line orders to ensure accurate data /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Communicate with customers via email, Sales Force or telephone regarding open orders, technical information and support in understanding the product. /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Work with the Shipping, Engineering, Operations, Quality, Product Management, Distributor Development and other pertinent departments to ensure excellent communication. /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Source information via SAP, lead-time sheets and purchasing tracking log and analyze data to understand trends and communicate the best available information to the customer. /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Work directly with Scheduling to communicate any requests or changes in order book /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Create and understand the credit and debit process for returns, damaged freight, pricing and various other issues. /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Create freight claims for damaged or lost shipments /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Help resolve accounts receivable issues related to shipping, pricing, etc. /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Create quotes for units, parts and repair opportunities /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Communicate and support the Sales team with ship dates, sales opportunities and other information that may be pertinent /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Complete special projects and perform other duties as assigned. /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Participate in cross-functional meetings as needed /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Participate in continuous improvement activities and Gemba walks /span/span/span/span/li /ul pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bRequirements:/b /span/span/span/p ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"High School diploma or GED required /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"5+ years of experience with Product and/or customer service /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"3+ years of experience with ERP systems (SAP, Oracle, Microsoft, etc) /span/span/span/span/li /ul pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bCore Competencies: /b /span/span/span/p ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Ability to provide First Class Customer Service amp; Support by e-mail and phone /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Ability to handle multiple tasks in an efficient and professional manner /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Excellent written and verbal communication skills with the ability to handle internal and external contacts in a positive, assertive and effective manner is required /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Able to interact and coordinate with internal company resources and vendor resources to resolve issues for customers and distributors /span/span/span/span/li /ul pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bPreferences:/b /span/span/span/p ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Bachelor's Degree in Business, Marketing, or Technical related field is preferred /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Analytical skills to aid in assessing customer needs /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"service notifications are a plus /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Sales Force knowledge a plus /span/span/span/span/li /ul ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"Ability to use Microsoft Word, Excel and Power Point /span/span/span/span/li /ul pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif" /span/span/span/p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bTravel amp; Work Arrangements/Requirements/b /span/span/span/p ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"This position will be based remotely with minimal anticipated travel. /span/span/span/span/li /ul pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif" /span/span/span/p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bWhat we Offer/b /span/span/span/p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. /span/span/span/p pIngersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************** /div

Essential Duties and Responsibilities include the following. Other duties may be assigned. • Assists customers with the account opening process. • Accurately explains the terms/conditions and policies/procedures relating to the account. • Processes account payments, perform cash out process at end of shift • Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer. • Performs account maintenance, including account changes, adjustments, and statement requests. • Contacts customers for additional account information. • Assists in problem correspondence as required. • Prepares reports including CSR Daily Activity report and cash out report. Learn More

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Training & development ROLE DESCRIPTION: As a customer service representative with Eric Blondin State Farm Agency Inc, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Learn More

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bill Burris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Monday - Friday 9am to 5pm RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Learn More

Benefits: Licensing paid by agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Theresa Heitter - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Learn More

Benefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Billy Reese - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Learn More

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 160,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us? For our Location in Hamburg, we are looking for a Customer Service Sales (m/f/d) to start as soon as possible. YOUR FUTHER ROLL: * You will support the sales team in the implementation of new business. * You will take care of the preparation and follow-up of visits to existing customers and organise these. * You will be responsible for communicating with our existing customers. * You create offers. * You support price/condition negotiations and prepare them (purchasing). * You expand business with existing customers. * You take care of raising the company's profile. * You update customer data and activities (CRM) * You are the interface between the sales team and the operational units. * You provide strategic support to the sales management THAT'S WHAT WE WANT: * Completed training as a 'Management Assistant for Forwarding and Logistics' * Sound professional experience in sales and/or operations * You are determined and success-oriented You are characterised by a high customer affinity and service orientation * You are a strong communicator and enjoy working in a team * We expect you to be confident with MS Office and have a good command of English * HANDS ON mentality: you work independently and proactively WHAT WE OFFER YOU: * A punctual and reliable salary payment at the end of the month * A wide range of further training opportunities, both in the technical field and in foreign languages and soft skills * CEVA job bike (company bike leasing) * Canteen and coffee bar * A variety of attractive employee discounts (corporate benefits, CEVA card) * Exciting work in an established and future-oriented service company * A collegial team with flat hierarchies and short decision-making processes * A good working atmosphere with a 'you culture', from warehouse employees to management level * The opportunity to grow with our innovative company as well as long-term development prospects and promotion opportunities. As a global organization, and partof the CMA CGM group, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.