Head of Client Experience
Customer Service Representative Job 19 miles from Bohemia
As the VP of Client Experience, you excel at the below core competencies
Relationship Building: Can build immediate rapport, even when facing difficult or tense situations.
Adaptability: Skilled in adapting their approach and demeanor in real time to match the shifting demands of different situations.
Manages Complexity: Can make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results.
The impact you'll make
Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization.
Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth.
Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience.
Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization.
Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met.
Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships.
Ensure alignment between customer success and the broader organizational strategy, driving a customer - centric culture.
Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution.
Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements.
Set clear expectations and objectives for help desk and support managers, aligned with company goals and customer satisfaction.
Facilitate collaboration between help desk and support teams, ensuring consistent and cohesive service delivery across all customer touchpoints.
What you will bring
Bachelor's Degree in Business or a related field preferred
8+ years of relevant leadership experience in customer success or related function
5+ years' experience building relationships with executives with company level decision making authority
5+ years' experience with B2B Software companies
Experience working within the retail industry highly preferred
Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions.
Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset
Client Specialist - Home, Full Time - Roosevelt Field
Customer Service Representative Job 28 miles from Bohemia
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
Embrace and be proficient with technology
Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
High School Diploma or equivalent required
1-2 years related experience
Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Ability to think creatively, strategically and technically
Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.
Participate in Cybersecurity Challenge! Showcase your skills for DoD Job Opportunities!
Customer Service Representative Job 31 miles from Bohemia
Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD.
This event is designed to help you:
Unlock career opportunities and get on the radar of DoD recruiters
Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations
Connect with your peers and build a strong, supportive network of cybersecurity professionals
Competition details:
When: June 14, 2025
Where: Virtual
Duration: 8 hours (11am - 7pm ET)
Cost: Free
Early application deadline: April 8, 2025
Total prize pool: $15,000
Experience required: All levels of cybersecurity are welcome
Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security
About you:
You must be a U.S. Citizen or a permanent resident with a valid Green Card.
You must be over the age of 18.
Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
Registered Client Service Associate
Customer Service Representative Job 28 miles from Bohemia
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA/team
Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team
Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)
Assist FAs / PWAs/ teams in delivering against their business plan and client service model
Remaining current on all policies, procedures, and new platforms
Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT
Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Two or more years of industry experience preferred
Knowledge/Skills
Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multitask
Goal oriented, self-motivated and results driven
Reports To:
Business Service Officer
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Expected base pay rates for the role will be between $33,800 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Call Center Customer Service Representative
Customer Service Representative Job 15 miles from Bohemia
Job Title: Call Center Representative
Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!
Key Responsibilities:
Schedule appointments via inbound and outbound calling software.
Provide exceptional customer service by interacting with patients in a supportive manner.
Follow provided scripts and use professional terminology during patient interactions.
Report appointment scheduling issues and technical problems to management promptly.
Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
Adapt quickly to new information and clinic changes.
Ensure internal customers receive personalized and prompt attention.
Qualifications:
High School Diploma or GED required.
1-5 years of call center, office, or customer service experience.
Excellent computer and typing skills.
Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
Ability to multitask and exceptional organizational skills.
Compensation: $23-$25 per hour
Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!
Customer Service Representative
Customer Service Representative Job 17 miles from Bohemia
Hours: Monday - Friday, 9 AM - 6 PM
Compensation: Up to $18/hour
Job Responsibilities (including but not limited to):
Support delivery and installation teams on the road.
Manage a high volume of phone inquiries related to home deliveries, services, and installations.
Assist showroom staff with processing delivery tickets and troubleshooting.
Check in delivery drivers upon their return from routes.
Prepare and organize next-day delivery documentation.
Reconcile invoices with run sheets to ensure proper merchandise loading.
Seasonal Merchandising Service Associate - Weekends Preferred
Customer Service Representative Job 26 miles from Bohemia
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means:
Being friendly and professional, and engaging vendors and associates to meet store needs.
Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate.
Creating visually appealing product selections that are safe, clean, and easy for customers to access.
The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion.
What We're Looking For
Hourly Seasonal: Generally scheduled 10-40 hours.
Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location)
Physical ability to perform tasks that may require prolonged standing, sitting and other activities
Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
Ability to read, write, and perform basic arithmetic (addition, subtraction).
Ability to work overnight and weekends as required.
Ability to utilize web based computer programs to accomplish assigned tasks.
Preferred Qualifications
High school diploma or equivalent.
6 months of Lowe's sales floor experience.
6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays.
3 months of experience operating power equipment such as lifts, order pickers, and similar equipment
Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws).
Pay Range: $17.00 - $17.70 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
#Full time RequiredPreferredJob Industries
Retail
Front Desk Operations - Customer Service Representative
Customer Service Representative Job 33 miles from Bohemia
alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional
We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth.
Compensation
FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles.
Responsibilities
Front Desk - Office Management
Maintain a professional, warm, welcoming office environment
Greet all clients, manage check-ins, pickups and payment
Answer all inbound calls to the Alteration Specialists Studio
Manage all client bookings and appointments
Process new transactions and ensure internal reporting is correct
Responsible for ordering, tracking and managing office inventory, supplies and purchases
Ensure all outsourced garments are appropriately tagged, distributed and delivered
Manage the flow of fitting room processes and appointments
Customer Service
Quick, warm, and on-brand customer communication across emails, calls and in-person
Thoughtful and authentic recommendations to customers through a deep understanding of their need
Thoughtful interaction with each customer
Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team
Contribute ideas to company policies to create an even better customer experience
Operations
Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio
Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists
Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency
Attributes
You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease.
You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion.
You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in.
You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list.
You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe.
You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives.
You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development.
Experience
Experience in customer service related roles preferred
Prior responsibilities in the fashion industry, and communications management desired.
Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired.
*This is an entry-level role.*
Why the Role is Compelling
As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing.
alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.
Customer Service/Product Sales Specialist (ID# 4342)
Customer Service Representative Job 36 miles from Bohemia
We are currently seeking a B2B Product Sales Specialist to work within a company located in Westchester, NY. Interested candidate MUST have product sales experience.
Responsibilities include:
Answer customer service call queue.
Open/maintain customer records by adding/updating account information.
Respond to order related inquiries and status updates.
Use automated information systems to analyze the customer's situation.
Attract potential customers by answering product and service questions, suggesting information about other products and services.
Provide verbal and/or written quotations to customers.
Attract potential customers by answering product and service questions, suggesting information about other products and services.
Handle customer escalations.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Participate in outbound call marketing campaigns as assigned.
Required to substitute in the Order Entry Department when needed.
Required Education/Experience:
Minimum of a 2-Year College Degree with 2 + years relevant experience in product sales
2+ years' experience in b2b product sales (branding, hospitality and promotional advertising industry would be preferable)
A background in executing production orders and customer delivery, preferably with domestic and international manufacturers.
Communications skills to coordinate and direct scheduling of multiple product orders.
Proficient in Excel, Word, and Outlook
Able to grasp and pick-up on new proprietary software, CRM, mail-merge procedures, and generally be tech savvy (at least well up-to-date and comfortable with the PC platform).
COMPANY OVERVIEW
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Customer Service Representative
Customer Service Representative Job 36 miles from Bohemia
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions.
Role Description
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills.
Key Responsibilities:
Bookkeeping:
Maintain accurate financial records, including accounts payable and receivable.
Prepare and process invoices, receipts, and payments.
Assist with reconciliation
Assist with budget preparation and financial forecasting.
Customer Service:
Serve as the first point of contact for customer inquiries via phone & email
Provide information about services, resolving issues in a timely manner.
Work with dispatcher to create customer schedules
Maintain customer records and update information in our software
Collaborate with other departments to address customer needs and concerns.
Follow up with customers to ensure satisfaction and retention.
Qualifications:
Proven experience in bookkeeping or accounting, preferably in a similar role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
High school diploma required; associate degree in accounting or related field preferred.
Customer Service Representative
Customer Service Representative Job 30 miles from Bohemia
Work on a customer service team whose responsibilities include:
- Answer all incoming phone calls
- Taking/entering orders placed by phone, email or fax
- Assisting customers in ordering the correct items and/or parts
- Answer all customer questions or direct them to the appropriate department
- Follow up with customers on shipping notifications or any outstanding matters
- Work with our external sales reps in building and maintaining customer relationships
- Manage daily invoice processes
- Complete general office functions, as necessary
Qualifications:
- Must be well spoken and articulate
- Ability to simultaneously handle multiple phone calls
- Experience in the construction industry is a plus
- Customer Service experience a plus
- Bachelors degree preferred
We are a family owned and operated company that is seeking a candidate who enjoys the challenges and opportunities of working in a small office environment. We offer full benefits, vacation/sick time and a competitive salary. Please email your resume to ************** . No phone calls please.
Customer Service Administrator- must have defense industry experience
Customer Service Representative Job 15 miles from Bohemia
Our client, a manufacturer of electronic devices, based on Long Island, is looking for an experienced Customer Service professional who has significant industry experience in defense and has a background in working with customer request for quotations (RFQ) and request for proposals (RFP). This role is 100% on site.
Your responsibilities will include the following:
Secure Purchase Orders, support contract review and Sales Order issuance.
Maintain and provide Weekly status reports to various customers.
Maintain quotation files, monthly booking report and prepare year-to-date sales reports.
Coordinate and manage domestic and international customer returns.
Provide import instructions and requirements with foreign customers.
Coordinate and manage with Import/Export Broker to clear international goods.
Receive repair estimate, analyze material costs, prepare pricing.
Perform MRP transactions and issue Packing Lists.
Support Weekly status meeting and sales forecast with management.
Assist upper management in the development of customer service policies and their implementation.
Requirements:
A minimum of 10 years prior relevant experience with a high school diploma.
An associate's degree and a minimum of 6 years prior relevant experience will be considered as well.
Electronic device experience is highly preferred.
ERP systems experience.
Excellent verbal and written communication skills.
Experience writing technical documents.
Applicant must be a U.S. citizen, lawful permanent resident of the U.S. (e.g. Green Card holder), or a protected individual as defined by the International Traffic in Arm Regulations (ITAR).
Client Services
Customer Service Representative Job 32 miles from Bohemia
Client Service Representative
About Platinum Filings:
Platinum Filings is a global leader in due diligence, corporate, and compliance services for industry professionals. Specializing in the searching, filing, and retrieval of public records nationwide and globally, we serve leading law firms, corporations, and financial institutions with disruptive speed and efficiency. At the core of our services are innovation and excellence, backed by proprietary technology that is shaping the future of our industry.
Why Join Platinum Filings?
Build a career that builds you.
With over a decade of fast growth, Platinum Filings is one of the U.S.'s fastest-growing companies. Here, we offer more than jobs; we provide a platform to ignite your passion, build expertise, and chart a path toward professional excellence. Our team-driven culture is founded on collaboration, quality, and innovation, with a high-energy, action-packed, and supportive office environment. We have zero turnover and hire only the best, ensuring a culture where team members thrive and exceed expectations.
Your Role as Client Service Representative:
As a vital member of our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. You'll handle a variety of responsibilities, including:
Processing corporate filings, lien research requests, and other orders.
Responding to client inquiries via phone and email.
Preparing quotes, processing orders, and working with our fulfillment teams.
Providing essential support in resolving client issues to maintain exceptional client satisfaction.
This role is diverse, challenging, and rewarding, with full training and support to help guarantee your success and growth within Platinum Filings.
What We're Looking For:
Education & Experience: Bachelor's degree, current college enrollment with evening classes, or equivalent work experience.
Skills: Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite.
Attributes: Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact.
What We Offer:
Benefits: Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement.
Work Environment: A collaborative, supportive atmosphere that values work-life balance.
Growth Opportunities: Extensive training, mentoring, and clear paths for professional advancement within the company.
If you're ready to embark on an exciting career path with one of the industry's top companies, we'd love to hear from you!
Online Customer Service Representative
Customer Service Representative Job 27 miles from Bohemia
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Provide product and service information and guidance
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Maintain a positive and empathetic attitude toward customers
Stay updated on product knowledge and company policies
Follow daily task check list
Participate in testing and quality control of changes on the website
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Inside Sales Representative
Customer Service Representative Job 15 miles from Bohemia
Are you looking to build a career in financial services, helping small businesses nationwide grow and prosper? If the potential for unlimited earnings drives you to be confident in your abilities, ready to take on challenges, coachable, and eager to learn from industry experts, you may be a perfect fit for a Funding Associate at Big Think Capital.
About Us:
Big Think Capital is a leading business lending marketplace, connecting businesses with one of the largest networks of lenders and providing solutions for businesses of all sizes and industries. Financial Services Review voted Big Think Capital the Top Business Lending Firm for 2024, Trustpilot ranked it the #1 Finance Broker, and certified it a Great Place to Work. As we are about to hit the $1 billion mark in funding, Big Think Capital is already working with over 25,000 clients, funding those businesses to help them sustain and grow.
The Role:
As a Funding Associate at Big Think Capital, you'll be part of a team of 'Big Thinkers' who are committed to our clients' success as much as our employees' success. This is done by providing coaching and individual training to help you grow personally and professionally. Our state-of-the-art offices are designed to inspire productivity and creativity, giving you the perfect environment to thrive. You'll be provided with warm client leads, allowing you to focus on learning and selling our diverse financing solutions. Surrounded by a highly experienced team, you'll have the support and guidance to navigate your career growth confidently. Prior financial sales experience is optional; what's important is your enthusiasm to learn and succeed. We'd love to hear from you if you're ready to take on a challenge and build a meaningful career.
Qualifications:
Bachelor's degree preferred
Entrepreneurial spirit
Confident with good communication skills
Coachable and eager to learn
Veterans encouraged to apply
We Offer:
Unlimited earning potential
Full employee benefit package that includes paid time off, health, dental, and vision insurance, 401(k) retirement plan, and more
Warm inbound leads and prospecting lists
Career advancement and professional growth opportunities
Advanced sales & marketing tools and resources
Personalized mentoring and training
State-of-the-art offices with full amenities
Opportunity to learn and sell a wide array of products
A mission-driven culture that fosters grit, resilience, integrity, and tenacity to achieve shared success.
Client Services Associate
Customer Service Representative Job 15 miles from Bohemia
Client Services Associate Job Description:
Operations and Administrative for a successful financial planning team.
Opportunity for long-term growth and success.
Key Responsibilities:
Complete and process client applications efficiently.
Provide excellent service to existing clients.
Communicate effectively with financial advisors and service centers.
Maintain clear and professional communication with both existing and new clients.
Required Skills and Qualifications:
Strong interpersonal skills with the ability to build and maintain relationships.
Proficiency in Microsoft Outlook and general understanding of Microsoft Office Suite.
Experience with Salesforce is a plus, but not mandatory.
Excellent organizational and multitasking abilities.
Preferred Attributes:
Personable and adaptable in a dynamic work environment.
Detail-oriented with a focus on accuracy and efficiency.
Team player mentality and attitude.
Benefits:
Work alongside a family oriented and supportive team.
Opportunities for professional development and career advancement.
Additional benefits will be discussed during interview.
Inside Sales Representative
Customer Service Representative Job 15 miles from Bohemia
We are located in Melville, NY.
145 Pinelawn Rd., Suite #330 North in Melville, NY.
The Job at a Glance: Our Inside Sales Reps sell advertising space within professional team game day programs and yearbooks sold inside the stadiums and appear on the official team websites. These include over 100 professional sports franchises in the NFL, NBA, MLB and NHL. As well as, the top 500 College Football and Basketball teams in the country.
Leading, well established sports publishing firm seeking Sales Reps to sell advertising space for numerous college and professional sports publications. Knowledge of sports is a plus. The ideal candidate must be comfortable on the phone and able to converse professionally with top level executives at major businesses and corporations. Reps go through an extensive and on-going training program designed to optimize sales. No lead generation is required. Qualified leads are provided enabling Reps to focus on the sales and closing cycle and establishing relationships with clients.
Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation is $65,000 per year based on sales made. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off.
What We Are Looking For/Elements of the Job:
MUST HAVE AT LEAST 1 YEAR INSIDE SALES EXPERIENCE. We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment.
Able to thrive in a competitive environment that fosters results.
Enjoys challenges, incentives and rewards.
You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation.
Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting
Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel
We are looking for someone who loves a challenge. - Professional Sports Publications training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps
Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure.
Qualifications:
Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success
Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone
Able to handle a fast paced work environment and adapt quickly to change
Minimum Requirements:
Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Perks:
The opportunity to talk sports with clients.
Awesome incentives for both sales made and referrals
Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica ,* *Cancun ,* *Miami ,* *Puerto Rico and many more!
(FOLLOW US ON
INSTAGRAM @PSPSPORTS
FOR PICTURES OF COMPANY TRIPS AND OUTINGS).
Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Officewide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more
Uncapped commissions for unlimited earning potential, and opportunity for advancement
Casual dress code - no suit, no tie, no problem!
There is a great work/life balance because this is not a “take your work home” type of job
Company:
Professional Sports Publications is an authorized sales agent for the premier publishers of high quality sports and other publications. Our portfolio includes over 500 colleges, universities, athletic conferences and professional sports franchises nationwide. We specialize in the development and production of game programs, yearbooks and annuals covering all sports and special events. We strive to develop and produce quality sports publications that meet the needs of our clients. Our publications assist our clients in promoting themselves and their sports programs to fans, students, alumni, the media and the general public. We offer a wide range of services including advertising sales, layout, graphics and production. Our staff possesses the necessary expertise and technical background to assist our clients in developing quality, cost effective publications or improving existing ones.
FOR MORE INFORMATION ABOUT OUR COMPANY, PLEASE VISIT
WWW.PSPSPORTS.COM
Professional Sports Publications is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Professional Sports Publications will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
Inside Sales Representative - Early Education
Customer Service Representative Job 32 miles from Bohemia
Discount School Supply has been rated as one of Newsweek's "America's Best Online Shops" for the past 5 years! We are the premier one-stop shopping destination for early childhood education products, designed to help make early childhood learning fun. Our key product segments include content and curriculum, classroom tools, and play & learn, serving infant through early childhood.
This fast-paced and growing sales department is looking to fill our Inside Sales Representative position
in our Shelton, CT office
. The applicant must be enthusiastic, professional, goal oriented, and a team player. This role involves actively prospecting and securing new business opportunities while expanding existing accounts through dedicated efforts focused on the multi-segment customer base of Discount School Supply.
Responsibilities
Apply effective, solutions-oriented sales strategies to prospect and uncover new buying opportunities through proactive outreach efforts, across existing and untapped customer segments.
Formulate comprehensive growth strategies tailored to the requirements of established clients.
Execute a substantial volume of outbound sales calls to establish a robust client portfolio within the designated territory.
Exceed daily activity benchmarks and performance metrics, consistently striving for excellence.
Work diligently to surpass quarterly sales targets, demonstrating a commitment to achieving exceptional results.
Advocate for the full range of company products and services to meet the specific needs of each account.
Gain proficiency in understanding and articulating the value proposition of our products within the educational sector, with a particular emphasis on Early Childhood Education.
Requirements:
At least 2 years of proven sales experience in Early Childhood Education.
Minimum of 3 years of successful experience in Inside Sales.
Strong track record of achieving high sales revenue.
Experience in uncovering & successfully building new business development while being integral throughout the entire sales process.
High energy, self-motivated, enthusiastic, ambitious, goal oriented, and success driven.
Enjoys working in a collaborative environment where teamwork is integral to success.
Eager to learn the fast paced and growing early childhood market.
Strong time management skills.
Excellent interpersonal relationship skills.
Position offers a competitive salary and bonus plan, based on experience and qualifications.
**Please note, this is a full-time, in-office position located in Shelton, CT.**
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
Inside Sales Representative
Customer Service Representative Job 29 miles from Bohemia
Insurance Sales Specialist - (Remote & In-Person Opportunity)
Take Control of Your Career Today
We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure.
Why Join Us?
No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Flexible Schedule - Work remotely, in person, or a combination of both. You decide!
Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.
Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.
Career Growth - Advancement opportunities based on performance, not tenure.
What You'll Do:
Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).
Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.
Close Sales & Earn Big - Guide clients through the application process and celebrate each win!
Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
What You Need to Succeed:
✔ Strong communication and persuasive sales skills
✔ Self-motivated and goal-oriented mindset
✔ Ability to work independently and manage your own schedule
✔ No experience required - we'll help you get licensed if you're not already!
✔ Valid driver's license & reliable transportation (for in-person meetings)
Compensation & Perks:
💰 High commission structure with monthly bonuses
💰 Residual income paid annually on policy renewals
📚 Comprehensive training and continuous professional development.
🚀 Fast-track promotion opportunities
Patient Billing Representative
Customer Service Representative Job 15 miles from Bohemia
The Patient Billing Representative is crucial in managing patient communications related to billing and insurance queries. This role involves efficiently handling both inbound and outbound calls, providing accurate self-pay price quotes and estimates, and promptly resolving patient inquiries through informed decisions and coordinated efforts. This role requires advanced skillsets to deliver enhanced service and support to our patients.
This position sits in our corporate office in Melville, New York.
Shift: Mon - Fri 9 AM -530 PM
Responsibilities
Efficiently manage inbound and outbound calls, ensuring high-quality service and responsiveness to patient needs.
Analyze Explanation of Benefits (EOB) documents to understand and resolve billing issues.
Provide clear explanations and next steps to patients regarding their insurance claims and coverage.
Utilize critical thinking and problem-solving skills to address and resolve patient inquiries quickly.
Communicate effectively with other departments to facilitate quick resolution of patient needs.
Review charity case award letters to ensure the appropriate FSC has been assigned on CC accounts.
Deliver accurate and prompt self-pay price quotes and financial estimates to patients.
Execute the completion of special projects related to department functions.
Provide additional training on specific tasks related to department activities if necessary.
Requirements
Proven experience in customer service, preferably in a healthcare or financial setting.
Strong understanding of medical billing processes and insurance-related documentation.
Excellent communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Melville,NY.
Application Deadline
This position is anticipated to close on Mar 7, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.