Customer Service Representative Jobs in Belvidere, IL

Our client, a dynamic and growing RIA firm, seeks a versatile IT/CRM/Project Manager to drive technology initiatives and streamline operations. This role is crucial in managing CRM systems, overseeing IT projects, and ensuring efficient project delivery within a fast-paced environment. Responsibilities: CRM Management: Administer and optimize the company's CRM system (e.g., Tamarac, Dynamics365, Redtail), ensuring data integrity and user adoption. Develop and implement CRM workflows, reports, and dashboards to support sales, marketing, and client service teams. Provide user training and support for the CRM system. Identify and mitigate project risks and issues, ensuring timely and successful project delivery. General IT Support: Provide first-line and second-line IT support to end-users, troubleshooting hardware and software issues. Manage IT inventory and ensure proper maintenance of IT equipment. Assist in developing and implementing IT policies and procedures. Stakeholder Communication: Act as a liaison between IT and business stakeholders, ensuring clear communication and alignment. Provide regular project updates and reports to management. Work with compliance teams to ensure all IT practices are within regulatory guidelines.

Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Brighton Solutions is a Schaumburg-based leader in engineering, technical and professional staffing. We are currently conducting a search for an insurance brokerage seeking to add a client facing Customer Service Associate with P&C certifications, to the team. Full job description We are searching for a detail-oriented and personable insurance assistant. Your main responsibility will be supporting our agents by helping customers, taking phone calls, checking emails, calling late payments, collecting information, answering questions and directing customer inquiries to the appropriate person. Job seekers should be organized professionals who bring positive, problem-solving energy to the office. Responsibilities: Answer phone calls and respond to emails to help customers solve problems quickly and direct their inquiries to the right person Perform administrative duties, such as organizing paperwork, filing and distributing office mail, to ensure our office runs efficiently Call customers with late payments and process billing information Collect complete and accurate information from customers calling to get insurance quotes Adapt to the team needs and assist with other projects as needed Qualifications: Must have high school diploma or GED, some college experience preferred Bi-Lingual - English-Spanish a plus Possesses basic computer skills such as word-processing and the ability to use Microsoft Word & Excel Must have property & casualty insurance license Work Location: In-office in Rolling Meadows, IL

Building Solutions Specialist - Interiors Architectural Specification Representative Regular Full Time Full-Time Chicago suburbs Join our team as a Building Solutions Specialist, an essential member of the Demand Creation team. Collaborate closely with a group of skilled professionals dedicated to providing top-tier industry and interior product expertise to Residential and Commercial Designers, Contractors and Builders. You will play a key role in our growth initiative. Your responsibility will be to recognize and capitalize on new business possibilities within your designated territory. Your interaction with accounts will be essential in product training and securing specifications, contributing to the advancement of our company's products demand and leads. Essential Duties and Responsibilities include but are not limited to the following statements: Foster and cultivate strong relationships with key industry connections, extending to all downstream customers involved in demand creation. Increase business volume with all accounts in the territory to include some national accounts. Provide continuous expertise and education to your account base through regular calls, visits, and active participation in pivotal industry organizations Ensures all merchandising and promotions are implemented including new product introductions and launches. Become the go-to expert offering product solutions and applications. Share your knowledge by educating and training customer staff and trades on product capabilities Take the lead in organizing and conducting engaging continuing education seminars for all product lines. Your goal: equipping clients with the latest knowledge and insights. Conduct comprehensive research to pinpoint pertinent projects, influential stakeholders, and decision-makers. Your goal: elevating specification frequency and generating prime leads from their customer base. Work hand in hand with Outside Sales Reps/Managers and Transactional Reps to synchronize product sales strategies Ability to develop proficiency on multiple products and stay current on trends. Pre-call planning: Skillfully navigate the CRM (Salesforce) database, extracting key details for ongoing and upcoming projects and opportunities. Use the CRM (Salesforce) software to effectively managing opportunity pipeline, log activities, keep all records up to date and following the established processes and guidelines. Experience: 5+ years of experience in the Architecture, Design, or Construction industry preferred Systems: Proficiency in Microsoft Suites/Teams and Salesforce Travel Requirements: Daily travel throughout the assigned territory as designated by the Manager Physical Requirements: Ability to lift up to 25 pounds for sample delivery License: Must possess a valid driver's license.

Part Sales Representative Must Haves: 3+ years of experience with high volume customer service emails background working with purchase orders (PO's) Completed Associates or Bachelors degree Automotive, factory automation, or manufacturing industry Well-spoken, professional, and strong with customer service interaction Responsibilities: A leading supplier of automation for manufacturing is looking for a Customer Service Representative to work within the Spare Parts group. The customer service representative in this position will be fielding calls and emails along with processing quotes and order or doing data entry in the company's internal ERP system.

Are you an organized and detail-oriented professional with a passion for logistics? We are seeking a dedicated Logistics Representative to join our team! This role is a great opportunity, and the team is eager to find a dedicated candidate. This position is 100% onsite. Logistic Representative Responsibilities: Coordinate freight transportation Manage warehousing & distribution processes Monitor shipments & ensure timely deliveries Maintain relationships with carriers and clients Utilize real-time tracking & reporting tools Ensuring data integrity by collaborating with EDI and vendors. Managing off-hire container returns and handling misuse containers. Assisting with street turns, sale of damaged containers, and supporting the MNR process. Provide exceptional customer service & problem-solving Logistic Representative Requirements: Experience in logistics, transportation, or supply chain management Experience in Ocean Carrier Strong communication & organizational skills Ability to multitask and work in a fast-paced environment Proficiency in logistics software & tracking systems Proficiency in Excel Team-oriented with a proactive approach If you are interested in this opportunity and meet the qualifications, please apply today! Thank you, Jessica McCourt Senior Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ********************************************************************************************************

Customer Care Representative MDC Interior Solutions is a leading wallcovering and design solutions company headquartered in Glendale Heights, IL. It is one of the largest sources for commercial products and finishes in our industry. Today, a proven leader in commercial design, the company provides a broad array of products that have contributed to the company's success over the last 50 years. MDC's portfolio includes Type II wallcoverings, a digital graphics studio, robust acoustical offerings, hand-crafted and specialty wall designs, and dry-erase coatings to name a few. Known for its ability to produce solutions that meet customers' needs, MDC has earned a reputation for innovative products, value and service. The company's product portfolio and knowledgeable sales team position MDC as the “Single Source, Total Solution” within the commercial design industry. MDC has more than 65 outside sales representatives, as well as additional sales support, reporting to four regional offices. The company's sales efforts extend further through a worldwide distribution network. A staff of approximately 70 associates are in MDC's corporate headquarters. About the position: A Customer Service Representative will work in a high-volume call center, Full Time, M-F. The department runs from 7:30 AM to 5:30 PM. You will have a shift assigned; however, the candidate should be available to cover other shifts as needed. Salary is based on experience. Full benefits are extended to all employees. Summary: Answers phones, emails and faxes in a fast-paced environment. Responds to customer inquiries related to order status, pricing, inventory availability, sampling, shipping, freight estimates, deliveries, and backorders. Projects a professional company image through telephone interaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Call center - Answers telephones and responds to customer requests by entering orders, pricing or sampling or inventory information • Provides pricing and delivery information, also processes incoming orders via email & fax • Provides customer and sales reps with product and service information and support. • Web chat for technical questions, general information, quotes and sample requests. • When required up sells product and/or accessories • Stock checks on vendor web portals. • Accurate and timely follow through on pending issues not immediately resolved. • Research shipment inquires, billing, payments, and order tracking. • Serves as liaison between the customer, various departments and sales team in the field. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Organized, prioritize, self -motivated, quick learning ability, common sense, typing skills of 30 WPM, reading, writing and math skills. Efficient, friendly, and courteous demeanor. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs for service and assistance; fulfills commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Treats customers and co-workers with respect, inspires trust, integrity and good work ethics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information such as safety rules, operating, installation or procedure manuals. Organizational & Adaptability - Follows policies and procedures. Adapts to changes in the work environment; Manages competing demands and takes responsibility for own actions; Uses time efficiently and can change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Quality & Quantity - Meets productivity standards; Completes correct work in timely manner; Strives to increase productivity; Works quickly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate degree (A.A.) or equivalent from two-year College or technical school; or two plus years of customer care / call center related experience. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office suite software and ability to learn company's systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may occasionally lift and /or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. Want more information about MCD? Check us out at *************** EOE/M/F / Vet/ Disabled

Hiwin Corporation is the leader in the innovation and manufacturing of motion control and mechatronic system technology. We are one of the largest producers in the world of linear motion components such as: linear guideways, ballscrews, linear motors and stages. We are currently seeking Inside Sales Representatives to join our fast paced, diverse, and safety centric team. Summary: The Inside Sales position will be responsible for new business development and Customer support responsibilities, including generating revenue from new and existing accounts. This position will manage inbound and outbound leads, including qualification, upselling, and relationship building. In addition, the Inside Sales Representative will work cross functionally with Engineering and Sales teams. Job Duties & Responsibilities: Actively researches potential leads from business directories, web searches, or digital resources (i.e. HubSpot, etc.), makes multiple calls to potential customers, sends communication, and makes contact; Collaborates with Sales team to identify new sales opportunities; Performs focused cold calling; Manages leads (trade show, marketing, et al) and escalate if necessary; Manages inbound leads (from digital campaigns, tradeshows, E-commerce, etc.) by pre-qualifying them based on appropriateness and financial soundness. If warranted, directs the lead to appropriate area or manages as directed; Continuously follows through with presenting and delivering information to potential customers, answering questions with follow-up calls; Accountable for sales growth for accounts that they manage/own; Builds relationships by understanding customer needs (before they do) and offering solutions and support; Provides quotations of products requested, works with Engineering to offer cross-sell and up sell options; Creates and maintains an accurate and up to date list/profile/database of prospect and current customers (e.g. ERP, CRM); Maintains purposeful continuous communication with accounts, including but not limited to, asking for the order, asking for new projects to quote or spec, asking for extended contacts; Manages new and select existing accounts and distributors. Account ownership: (convert to “owned” account at first sale); Supports large accounts (as part of a house account strategy) and shares accountability for sales growth; Proactively responds to RFQ's and product questions. Manages complaints professionally - escalate if necessary to appropriate department; Responds to inquiries on orders and invoices if a customer contacts them directly, otherwise, calls go to call center; Organizes and leads product presentations, remote “lunch and learns”, to grow business at existing accounts, and new product roll outs; Continuous communication with accounts, including but not limited to, follow up on previous RFQ, project conversations, and provide updates on orders; Supports the ecommerce platform, i.e. validating orders, contacting customers, etc.; Provides support to accounts owned by outside Sales team. Job Qualifications: Education & Experience Bachelor's Degree required, in Marketing, Engineering, or Business Administration, preferred; At least 3 years of manufacturing industry sales experience required, linear motion control experience preferred; Previous experience in outbound call center, inside sales experience, or related sales experience preferred; Experience working with Hubspot and/or Infor preferred; Experience with the sales process from initiation to close. Knowledge, Skills, and Abilities Excellent written and verbal communication skills; Comfortable making focused cold calls, follow up calls and talking to potential new customers all day; Ability to read and understand blueprints and/or engineering drawings, preferred; Working knowledge of manufacturing industries required, with working knowledge of automation industries preferred; Persuasive and goal-oriented with an energetic and friendly demeanor; Self-motivated and self-directed, and able to work independently or as an active member of a team. Able to multitask, prioritize, and manage time efficiently; Tenacity to handle rejection and continue with a positive attitude when reaching out to the next customer. Hiwin Team Member Benefits Hiwin pays 100% of the premium for Employee level Medical Insurance HSA or FSA available based on insurance elections Dependent coverage premiums are discounted based on years of service Short-Term and Long-Term Disability 100% covered $50,000 of life insurance policy 100% covered Accident and Critical Illness Insurance offered Quarterly bonus paid out based on performance and attendance 2 weeks paid Vacation Time 6 days paid PTO (Paid Time Off) 9 days paid Holidays Retirement planning (401k and Roth 401k options) Service Awards Snacks and coffee provided throughout the day Education Reimbursements Performance Reviews twice a year Company family Picnic and year-end Holiday party

Job Overview:We are seeking a detail-oriented and experienced Customs Affairs professional to join our team. The ideal candidate will have a strong background in compliance management, supply chain, and regulatory reporting. Responsibilities: Customs Relations: Establish relationships with CBP, CES, CFS, and Customs City to expedite clearance and maintain positive customs authority relationships. Communicate with internal stakeholders (operations, business departments) and external parties (customs, brokers, suppliers) to coordinate customs activities and resolve issues. Compliance and Legality: Ensure adherence to Customs and Border Protection (CBP) policies, including tariff classification and documentation. Oversee customs processes to ensure regulatory compliance and identify improvement areas. Update all departments on CBP and port-specific T86 declaration rules to ensure timely client feedback and compliance. Documentation: Submit required documents (e.g., customs forms) accurately and on time. Maintain orderly, up-to-date records for audit purposes. Customs Clearance: Facilitate goods clearance through customs, resolving issues to reduce inspection rates. Simplify customs processes and coordinate with brokers and customs authorities to resolve issues, such as customs holds, etc. Issue Resolution: Address discrepancies or issues during customs clearance, such as missing documents, inspections, or tariff disputes. Collaborate with relevant parties to resolve issues promptly and effectively. Risk Management: Prevent and manage international trade risks, such as audits, seizures, or compliance issues. Stay updated on regulatory changes, review documents thoroughly, and implement internal controls to minimize disruptions and losses. Qualifications: Proven experience in customs affairs, logistics, or related field Familiarity with AMS systems (e.g. Customs City) Familiarity with FDA regulations and compliance standards Experience in regulatory reporting and maintaining compliance records Proficiency in air cargo import practices Ability to manage risk effectively in customs affairs processes This position offers the opportunity to work in a dynamic environment where your expertise in customs affairs will be valued. We encourage you to apply if you have a passion for compliance, logistics, and risk management. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Weekends as needed

Title: Inside Sales Representative Hire Type: Contract to Hire Salary: $50K-55k/yr. We have a new Inside Sales Representative opportunity in near A, IL with a leading material handling solutions manufacturer. This is a great opportunity to work with a client who loves to promote from within and have a great culture! Responsibilities: Efficiently follow up on open quotes Spearhead lead generation efforts through strategic cold-calling and database utilization. Lead the inside sales process from inception to closure, consistently meeting or exceeding sales quotas. Effectively utilize the company ERP system to generate accurate quotes and present compelling products to customers. Proactively address customer inquiries post-quote, ensuring satisfaction and fostering additional sales opportunities Foster collaborative relationships with internal departments to streamline processes and enhance overall sales efficiency. Requirements: Demonstrated track record of success in meeting and exceeding business development goals within a sales environment. Proficiency in social media engagement and adeptness in cold-calling techniques. Strong competitive spirit coupled with exceptional communication and interpersonal skills. Driven by ambition and a relentless commitment to achieving sales targets. Proficiency in Microsoft Office suite; experience with Salesforce.com or other CRM is preferred.

Job Title: Inside Sales Representative Reports To: Director of Sales This role focuses on expanding key accounts and securing new business in a designated territory through proactive communication and follow-up on quotes. The position involves nurturing relationships across industries such as industrial, academic, government, and biotech, supported by a wide product portfolio. The individual will effectively communicate value propositions to customers while building strong business relationships at all levels. They will also identify and act on new business opportunities, pursuing leads and quotes to successfully close sales. Key Responsibilities: Achieve annual sales targets; implement company strategies for systems, contracting, and pricing. Foster relationships with key accounts via phone, email, and other communication methods; work closely with end-users and buyers to secure sales. Maintain relationships with various customer departments (e.g., Purchasing, Engineering, Laboratory, Quality); identify key stakeholders and meet their needs. Identify hidden customer opportunities and provide tailored solutions. Coordinate with internal teams (e.g., Marketing, Customer Services) to ensure customer satisfaction and strengthen relationships. Support key accounts by entering orders and quotes. Reactivate dormant accounts; identify accounts with high potential. Understand account management; develop strategies and present plans at business reviews. Research and develop new business opportunities in target markets such as biotech and clinical sectors. Stay current on product lines and systems through product/vendor meetings and trainings. Use supplier catalogs and databases to meet customer requirements and suggest alternatives when needed. Assist customers with purchasing decisions through product research, pricing, and availability checks. Maintain accurate records and files for proper customer management. Perform other duties as assigned. Education: Bachelor's degree in a science-related field preferred, or equivalent education and experience. Experience: Minimum 3 years of inside/field sales or technical product experience, preferably in related categories. Qualifications: Proficient in Excel and MS Office; strong database experience desirable. Strong interpersonal skills for building relationships and conducting professional conversations with customers. Results-oriented, self-motivated; strives to achieve goals and targets. Excellent technical, analytical, and problem-solving skills; able to learn product lines and analyze data. Customer-focused mentality to exceed customer expectations. Strong organizational, prioritization, and multitasking skills; able to manage multiple projects simultaneously. Ability to work both independently and as part of a team. Strong selling, negotiation, and relationship-building skills. Thrives in a fast-paced environment, handling pressure and deadlines effectively. Strong verbal and written communication skills. Strong work ethic and adaptability to change. Ability to travel for training and team meetings (up to 10%). If you feel this could be the right fit for you, please do not hesitate to get in touch with ***************************.

Insurance Sales Specialist - (Remote & In-Person Opportunity) Take Control of Your Career Today We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure. Why Join Us? No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Flexible Schedule - Work remotely, in person, or a combination of both. You decide! Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals. Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors. Career Growth - Advancement opportunities based on performance, not tenure. What You'll Do: Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed). Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Close Sales & Earn Big - Guide clients through the application process and celebrate each win! Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. What You Need to Succeed: ✔ Strong communication and persuasive sales skills ✔ Self-motivated and goal-oriented mindset ✔ Ability to work independently and manage your own schedule ✔ No experience required - we'll help you get licensed if you're not already! ✔ Valid driver's license & reliable transportation (for in-person meetings) Compensation & Perks: 💰 High commission structure with monthly bonuses 💰 Residual income paid annually on policy renewals 📚 Comprehensive training and continuous professional development. 🚀 Fast-track promotion opportunities

Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. The Customer Support Representative will process orders and administer customer contracts, exhibiting superior customer service. In this role, you will serve as an interface between the Rockford site and the assigned customers globally. **Job Description** **Roles and Responsibilities** As the Customer Support Representative, you will: + Serve as interface with assigned customers on issues involving customer orders and associated activities to ensure effective communications / feedback + Provide effective customer service and understand customer needs + Work in conjunction with Customer Program Managers/Sales Directors to service and manage order processing/entry and resolution of any issues, including customer portal alignment and maintenance as required + Interact with internal organizations to effectively resolve customer issues on a proactive basis + Prepare, review, and submit quotes to customers as required + Support Lean process improvement initiatives including standard work development/ maintenance and participate in associated projects. + Provide timely resolution on: Customer order processing Customer inquiries Customer order tracking / reporting RFQ (Request for Quote) submittals and status Short flows (expedites) AOG / Spares A/R Disputes **Required Qualifications** + High School diploma/GED + A minimum of 4 years of experience in a customer service position **Desired Characteristics** + Business degree from an accredited university or college + Experience in Customer Purchase Order Review/Entry and Fulfillment + Strong customer facing support background and experience in the day to day management of a defined customer account base + Experience in the review and interpretation of Customer Purchase Orders, RFQ's and other requirements flowed through customer contract documents + Strong PC skills; (Microsoft Office, Word, Excel, PowerPoint), data manipulation and e-commerce experience a plus + Effective communication skills, both verbally and written + Strong team player with experience integrating across various organization + Effective planning / organization and project management skills + Strong background in Contract review, administration and flow down + Strong understanding of MRP / ERP concepts + Self-motivated individual with proven ability to handle multiple tasks in a high stress situation + Experience working Lean process improvements + Detail oriented, organized, self-motivated, assertive, and able to work in a team environment The base pay range for this position is **$** **61,700.00 - 75,000.00** **.** The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on **4/21/2025.** Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Customer Support Representative to join our team. The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Hours: Typically 38-40 hours per week. M-F 8am-5:30pm, Saturdays 9am-1pm. Scheduled for 1 Saturday a month and 1 on call Saturday a month when fully staffed. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse. General Responsibilities: Check in all incoming/outgoing drivers; call warehouse to confirm door assignment Prepare unloading tally's for warehouse to receive Close out drivers; add arrival and depart times in CAM Close outbound shipments & send all BOL's to customer Close inbound orders upon receiving from dock; send all inbound paperwork to drivers Answer phones; schedule appointments Activate/inactivate lot codes Adjust receiving tickets for the dock Additional office duties as needed Qualifications: Previous office experience preferred Knowledge of Microsoft Office (Word, Excel) preferred Benefits and Perks: MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1 st of the month following 30 days of hire. Additional benefits available 1 st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs. We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted. Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.

USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader. * Location: 3781 Bur Wood Dr, Waukegan, IL 6008cation: * Schedule: 10:30am-6pm MON-FRI (WEEKENDS OFF) * Pay: $18hr DOE * Benefits: Medical, Dental, Vision, Life, 401k, Vacation, Sick Time * Proficiency with Microsoft Outlook/Word/Excel * Must be able to pass a background/drug test * High-Volume Call-Center Experience preferred Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues. Major Tasks, Responsibilities, and Key Accountabilities * Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. * Performs necessary follow-up to ensure customer service expectations are met. * Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs. * Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested. * Uses computerized system for tracking, information gathering, and/or troubleshooting. * Resolves customer issues including issuance of credit concessions. * Refers complex, non-standard problems to supervisor. Nature and Scope * Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. * Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. * None. Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. * No travel required. Education and Experience * HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers: Pay Range $16.59-$19.90 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and Dependent Care FSA (as applicable) * 401(K) with company match * Paid Holiday, Vacation, Personal Time, and Wellness Day * Paid Sick Time * Life and Accidental Death & Dismemberment Insurance * Short and Long-term Disability Insurance * Critical Illness Insurance * Accident Insurance * Whole Life insurance * Commuter Benefits * Tuition Reimbursement * Employee Assistance Program * Adoption and Surrogacy Assistance CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Description for ACCOUNT SERVICES REPRESENTATIVE Account Services Supervisor High school graduate and 2+ years Banker or Operations experience with FNBT or equivalent Working knowledge of bank regulations and procedures Applies experience and sound judgment to avert or solve problems Knowledge of Microsoft Office Suite / technology orientated Excellent customer service skills Must have professional appearance and telephone voice Demonstrate excellent verbal and written communication skills Must be self-motivated and dependable Maintain confidentiality of customer information PRIMARY ACTIVITIES AND RESPONSIBILITIES: Participates in all tasks assigned to the Account Services team Responsible for completion of reports and maintenance based on varied workflows Knowledgeable in all bank regulations and how they apply to operations tasks and procedures Responsible for processing IRA reports and transactions with complete accuracy Assists in maintaining the Account Services mailbox / processes work maintaining SLA requirements / responds to clients and branch team member inquiries as needed Demonstrates desire to learn and train on tasks within the department Participates in department audits Provides Account Services internal call group coverage handling subject matter expert call volume Maintain product knowledge to assist with customer inquiries and promote bank products and services Participates in ongoing training as necessary Know where the CRA notice, statement and public disclosure file is located in the Branch and who the CRA Officer is Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program Perform other duties as needed or assigned

Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals. Responsibilities Adheres to work schedule Meets productivity, quality, and service level goals Provides compelling messaging to donors to influence blood donation Provides blood donation information and convert donor into appropriate donation type based on donor eligibility Answers donor questions, requests and concerns via phone and text Recruits new donors by asking existing donors for family/friend referral (pledge) Educates and motivates donors to schedule their next donation appointment Attends training and implements techniques/tactics taught into workflow Maintains accurate donor information in profile Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion Participates on team projects, as assigned Demonstrates Versiti's core values daily Executes service recovery techniques in order to address donor concerns/complaints Provides excellent customer service by always doing what is right for the donor Advocates Versiti's mission in the community Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Experience 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities Excellent verbal and written communication skills required Ability to demonstrate sales techniques and overcome objections required Good attention to detail and accurate data entry skills required Results-oriented / collaborates with management to meet individual goals required Ability to multi-task and proactively communicate progress/obstacles required Ability to perform in a team-oriented environment required Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required Tools and Technology Personal Computer (desk top, lap top, tablet) required Microsoft Office products required Must learn contact center-specific programs (HemaTerra) required Not ready to apply? Connect with us for general consideration.

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team. The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization. Contact Center Representative Responsibilities: Deliver service to both internal and external members that are in alignment with the credit union's service promises Meets all established sales and service goals Possess adequate product knowledge as measured by the annual product knowledge certification assessment Explain and recommend credit union products and services Provide general account information Provide information on new and on-going promotions Address and resolve member problems and complaints Contact Center Representative Responsibilities: 2+ consecutive years of experience working for a Bank/Credit Union 2+ consecutive years Customer Service experience Must have strong verbal and written communication; must be conversational Must be comfortable upselling financial products and services Extremely resourceful and able to problem solve Ability to provide exceptional customer service consistently If you are interested in this opportunity and meet the qualifications, please apply today! Thank you, Jack Mikolajczyk Senior Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK