Customer Service Representative
Customer Service Representative Job 23 miles from Apopka
Join Our Team as a Customer Service Representative and Make a Difference!
Are you a problem-solver who enjoys interacting with people?
We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.
Responsibilities
Handle customer inquiries and complaints via phone, email, or in-person
Provide product and service information to customers
Process orders, forms, applications, and requests
Keep records of customer interactions and transactions
Follow up to ensure resolution of customer issues
Participate in team-building activities and career development workshops
Collaborate with team members to improve service delivery
Qualifications
Strong communication and interpersonal skills
Customer-oriented mindset and ability to adapt/respond to different types of customers
Proficiency in MS Office and customer service software
Excellent problem-solving skills and attention to detail
High school diploma; college degree preferred
Experience in customer service or related field is advantageous
Benefits
Professional growth and advancement opportunities
Supportive and collaborative work environment
Participation in workshops and professional development programs
Be the voice of our company. Apply now to become a Customer Service Representative!
Client Services Associate
Customer Service Representative Job 12 miles from Apopka
Title: Client Services Officer
Company: Reputable Financial Services Organization
Pay Rate: $22/HR
Duration: 6 month contract to hire
Environment: Hybrid, 3 days a week onsite
Required Skills & Experience
• 1+ years of experience within clients services from banking
• Experience working with wire payments, ACH payments, etc.
• Ability to collaborate in meetings and provide strong communication
• Strong customer service skills - willing to chase down answers and find solutions for their client
• Microsoft Office (specifically Excel)
Nice to Have Skills & Experience
• FX experience knowledge
• Spanish or Portuguese speaking
• CRM experience (specifically Microsoft Dynamics)
• Bachelor's Degree
Job Description
One of Insight Global's top banking clients is looking for a Client Services Officer to sit on site 3 days a week in Pittsburgh, PA or Lake Mary, FL. This person will join the Client Service team within the Treasury Services department of the bank. The Client Service team supports external clients to resolve the most complex day-to-day issues and leverages the appropriate resources to resolve their inquiries. The CSO will act as the main point of contact for the client and will be responsible for client retention and de-escalating / resolving any client issues that arise via email and phone. They will also be responsible for supporting the Sr. CSO's, helping offboard clients, sitting in on client meetings, and partnering with internal teams to gain information or guidance on how to resolve client issues. This role will be fast paced and needs a candidate who is passionate about customer service, enjoys multitasking, learning operational flows of resolving client inquiries, and comfortable advocating for their clients. This person will need to be flexible working 8 hours a day between the hours of 8am - 7pm EST. Some main responsibilities may include:
• Act as client service point of contact for daily inquiries and ensuring timely response by adhering to service levels for resolution; providing quality professional client experience & communication.
• Identify and escalate appropriately to Senior Client Service Officer and/or Service Director, on matters requiring immediate attention
• Meet Associate Client Service Officer target objectives & grade level certifications (performance, behavior, & productivity); achieve training journey requirements
• Develop a firm understanding of all standards (policies/procedures) & Client Service tools/systems
• Acquire and utilize knowledge of core Treasury Services product suite and associated operational flows to appropriately address client inquires
Exact compensation may vary based on several factors, including skills, experience, and education.
Healthcare benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, financial protection benefits, as well as HSA, FSA, and DCFSA account options. 401k retirement account access is offered starting on the 90th day with employer matching after one year of service. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Business Service Officer
Customer Service Representative Job 23 miles from Apopka
Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives.
DUTIES and RESPONSIBILITIES
People Management and Communication
Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures
Lead, mentor, and supervise a team of Support and Service Professionals
Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex
Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals
Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution
Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls
Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs
Manage and oversee Support Professionals coverage for Financial Advisors in the Branch
Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements
Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion
Operational Oversight
Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies
Facilitate and manage resolution of client inquiries/requests
Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates
Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies
Additional operational oversight may be required
Administer other duties as delegates by the Complex Business Service Officer
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS
Education and/or Experience
Bachelor's degree required or equivalent education
Previous industry experience
Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
Other licenses as required for the role or by management
Knowledge/Skills
Effective written and verbal communication skills
Strong attention to detail
Ability to prioritize and resolve complex needs and escalate as necessary
Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies
Evidence of strong leadership and talent development capabilities
Previous supervisory experience preferred
Exceptional organizational and time management skills
Exceptional conflict resolution skills
Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex
Knowledge of Firm's Risk & Compliance policies
Ability to think strategically
Reports to
Complex Business Service Officer
Direct reports:
Support Professionals
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Inside Sales Representative
Customer Service Representative Job 23 miles from Apopka
Networks Connect is conducting a search on behalf of our client, a well-established HVAC manufacturer's representative with a strong presence across Florida. They are looking for a driven Inside Sales Representative to assist customers and contribute to sales growth. This role includes responding to inquiries, generating detailed estimates, and ensuring a smooth ordering process. Comprehensive hands-on training will be provided.
Key Responsibilities
Prepare accurate and competitive proposals for customers.
Manage customer orders, from input to tracking, ensuring timely fulfillment.
Develop and compile equipment submittals as required.
Collaborate with outside sales engineers and account managers to support sales initiatives.
Utilize manufacturer selection tools effectively.
Troubleshoot and resolve customer inquiries.
Maintain organization and attention to detail in a fast-paced environment.
Qualifications
High school diploma or higher education.
Experience in HVAC or construction industries is a plus.
Strong communication and interpersonal skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Skills & Abilities
Ability to interpret and follow written, verbal, and diagrammed instructions.
Strong problem-solving capabilities and adaptability.
Capable of presenting information effectively in one-on-one or group settings.
Work Environment & Physical Requirements
Primarily office-based with occasional field visits.
Regular use of a computer and phone.
Occasionally required to lift or move products in a warehouse setting.
Inside Sales Representative
Customer Service Representative Job 23 miles from Apopka
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As an Inside Sales Representative, you will represent Circle Logistics and promote our services to new customers, build your book of business and provide outstanding customer service where you will be the owner of your own portfolio working in a team environment. You will bring solutions to established and prospective customers and nurture these relationships into long-term partnerships.
What you'll do:
Generate and identify new sales opportunities through research, analysis, and discovery
Maintain and grow existing accounts by managing customer day to day requirements
Match customer demand with quotes for their freight-related inquiries
Build strategies that will result in increased sales and stronger partnerships
Solve complex problems and be the main contact for all your accounts' communications
Organize and manage your daily shipments to ensure our "No-Fail" policy
Collaborate with your team on pricing strategy and account implementation plans
What you'll need:
Logistics experience preferred, not required
Experience with and/or ability to learn a variety of TMS/CRM platforms
Above average proficiency with Google Drive and Microsoft Excel (vlookup, pivot tables, reports)
Ability to thrive in a fast-paced working environment and multitask
Time management and organizational skills
Willingness to be available after hours and weekends if needed
Excellent teamwork skills
What we have:
Starting base salaries with an uncapped commission structure (Candidate with experience negotiable)
Room for advancement in a fast-growing company that promotes organic career growth
On-site training and career development
Casual dress code
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan
Employee Services Representative
Customer Service Representative Job 5 miles from Apopka
We're Hiring!
Are you an experienced Contact Center Professional with a passion for HR support? Do you thrive in a fast-paced environment, providing empathetic, solutions-oriented service to employees? If so, we want to hear from you!
What You'll Do:
Be the first point of contact for employees with HR-related inquiries
Provide expert guidance on payroll, benefits, and employee data management
Handle a high volume of inbound calls with professionalism and care
Demonstrate strong critical thinking, empathy, and active listening to resolve issues
Research and analyze HR policies and federal/state regulations to ensure accurate responses
Maintain detailed documentation of inquiries and resolutions
What We're Looking For:
2+ years of Contact Center or HR experience
Strong customer service skills with an emphasis on tone, professionalism, and de-escalation
Experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to manage high call volumes while maintaining top-tier service standards
Why Join Us?
Work with a supportive, dynamic team in a role that directly impacts employees' experiences
Gain expertise in HR services while refining your customer service skills
Competitive pay, professional development, and the potential for permanent placement
If you have strong contact center experience and a passion for helping others navigate HR processes, we'd love to connect!
Apply today and take the next step in your career!
#Hiring #HRJobs #ContactCenter #CustomerService #HRSupport #JobOpportunity
Inside Sales Representative
Customer Service Representative Job 23 miles from Apopka
Insurance Sales Specialist - (Remote & In-Person Opportunity)
Take Control of Your Career Today
We are looking for motivated, disciplined and goal-driven individuals to join our high-performing insurance sales team! Whether you're an experienced sales professional or looking for a rewarding career change, we provide everything you need to succeed-leads, training, mentorship, and an unmatched commission structure.
Why Join Us?
No Cold Calling - Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Flexible Schedule - Work remotely, in person, or a combination of both. You decide!
Unlimited Earning Potential - Competitive compensation with the most attractive commission and bonus structure in the industry and residual income on renewals.
Comprehensive Training - We provide the tools, scripts, and mentorship to help you close deals quickly as well as a supportive team environment with access to seasoned mentors.
Career Growth - Advancement opportunities based on performance, not tenure.
What You'll Do:
Get Licensed!- Must have or be willing to obtain a life insurance license (we provide guidance and support to help you get licensed).
Meet with Clients - Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Present Tailored Solutions - Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products.
Close Sales & Earn Big - Guide clients through the application process and celebrate each win!
Build Long-Term Relationships - Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Stay Informed - Stay up to date on industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
What You Need to Succeed:
✔ Strong communication and persuasive sales skills
✔ Self-motivated and goal-oriented mindset
✔ Ability to work independently and manage your own schedule
✔ No experience required - we'll help you get licensed if you're not already!
✔ Valid driver's license & reliable transportation (for in-person meetings)
Compensation & Perks:
💰 High commission structure with monthly bonuses
💰 Residual income paid annually on policy renewals
📚 Comprehensive training and continuous professional development.
🚀 Fast-track promotion opportunities
Customer Support Consultant
Customer Service Representative Job 23 miles from Apopka
Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We're looking for an ambitious Customer Retention Agent to join our existing team who operate with customers all over Europe, United States and Australia.
About Us:
EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions.
Role: Customer Support Consultant
Responsibilities:
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!
Whats on offer:
Earn additional bonus on top of base salary
19 days PTO plus 6 federal bank holidays
401k
Medical Cover
Employee Assistance Program
What are the next steps?
Interviews for this role are starting immediately, so you could be joining our team very soon! Successful candidates will have a short screening call with our partner company, RecruitmentJunky, before being invited for a video interview with a hiring manager.Ready to begin your career with us?Apply now and submit your application online.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences.
Customer Service - Immediate Hire
Customer Service Representative Job 23 miles from Apopka
**Immediate Interviews available for Entry Level positions**
Customer Service skills and experience are wanted for an entry level Sales and Customer Service Associate Position. Candidates with previous customer service experience will be trained in other areas of customer account management, including marketing and sales, and have opportunities for Management positions as well.
Experience in these departments will be an asset to our company:
Customer Service Based Positions
Retail Sales and Customer Service
Restaurant and Hospitality / Customer Relations
General Business Customer Service and Relations
Outside Sales Experience
Company Culture
Merit based, be rewarded for your efforts and hard work instead of your seniority on the job
Laid back yet professional
Competitive yet supportive
Team oriented
Goal Oriented and driven to succeed
Moral and character based
This is an ENTRY LEVEL position - meaning we will provide full training to the right candidates. Use your previous customer service experience and advance your career with further training on the job
We value performance above all else. Our company structure and advancement process is far removed from the traditional, corporate model of the past. All new employees are hired into an entry-level role and advancement is based solely on merit. We promote strictly from within the company and have stayed true to our core value of rewarding our loyal teammates by offering upward mobility and not hiring outside management. We care about results. We believe that leadership is based on actions, not seniority or tenure. We are a growing company that values and rewards performance. We highly encourage applicants with work ethic, student mentality, and a positive attitude.
Bilingual Customer Retention Rep.
Customer Service Representative Job 28 miles from Apopka
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver’s license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer’s needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Call Center Representative - Medical
Customer Service Representative Job 48 miles from Apopka
Title: Call Center Representative - Medical Reports to: Call Center Supervisor FLSA Status: Non-Exempt Personnel Supervised: None Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments. MINIMAL QUALIFICATIONS:
Education: High School Graduate or GED
Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required.
Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Schedule medical, dental and optometry appointments by phone.
Collect patient demographic and insurance information.
Cancel and reschedule medical, dental and optometry appointments
Understand and apply CFHC scheduling template.
Transfer calls appropriately
Work provider follow-up requests on outbound calls
Must be available from 7 am until 6 pm
BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS:
Requires 80% or more spent standing/sitting.
Independently mobile
Lifting and/or transporting up to 20lbs.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
Call Center Representative
Customer Service Representative Job 54 miles from Apopka
Inside Sales Representative Our Inside Sales Team plays a critical role in West Shore Home's mission of Bringing Happiness to Every Home! As the first point of contact for our customers, you will initiate their journey by scheduling project consultations with our In-Home Sales Team.
What's in it for you? Enjoy unlimited monthly bonus potential, world-class training and development, and the chance to kickstart your career with an industry leading home improvement company!
Need to Know:
Schedule:
* Sundays 9:00am-5:30pm, Monday - Thursday 10:00am - 6:30 pm OR
* Tuesday - Friday 11:30am - 8:00pm, Saturdays 8:00am - 4:30pm
Location: Ocala, FL (On-Site)
Pay: Starting at $18.75 - $19.75 per hour, with uncapped earning potential!
Benefits: PTO and UPTO, 401k plan with a company match, Multiple insurance benefit options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
We want to help you succeed in your career! West Shore Home offers numerous management training courses open to all employees to further your goals. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
#corpisshp
Customer Liaison-Part Time
Customer Service Representative Job 23 miles from Apopka
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***This is a part time Sunday only opportunity***
***The work schedule will be 10a-4p with a $25/hr pay rate***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
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YouTube
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Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#FL107
Privacy Policy:
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Customer Service Expert (Great Benefits, Great Work/Life Balance!)
Customer Service Representative Job 23 miles from Apopka
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.
AllianceOne is a Certified "Great Place to Work"!
As a Customer Service Expert, you will be answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds.
Provide excellent customer service to customers by:
Quickly and accurately identifying and assessing individual customer needs and taking appropriate action steps to satisfy those needs
Projecting patience, empathy, caring and sincerity in voice tone and words
Establishing rapport over the phone quickly and remaining positive and upbeat while following client guidelines and all rules and regulations
Express thoughts and information clearly and succinctly
Communicating unpleasant or negative information in a tactful manner
Consistently meet established productivity, schedule adherence, and quality standards
Be flexible, adjust quickly, and react positively to change
Demonstrate the ability to build and maintain productive working relationships with others and contribute as an effective staff
Special projects as required
PAY: $18.00
LOCATION: Orlando, FL 32807
HOURS:
Monday- Friday 10:45 AM- 7:15 PM + Saturday 8:00 AM- 4:30 PM
*In addition to Sunday, you will also have one of the following week days off: Tuesday, Wednesday or Thursday (this will be assigned based upon staffing needs)
MANDATORY TRAINING HOURS (1st 2 weeks): Monday- Friday 10:45 AM- 7:15 PM
BENEFITS:
Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!
You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.
QUALIFICATIONS:
Prior customer service experience (high volume call center experience is a plus)
Professional verbal and written communication skills
Outstanding attendance & work ethic
Strong ability to navigate multiple systems while speaking with customers
Must be self-motivated, problem solver and use critical thinking
Must be proficient in time management
Good typing/keyboarding skills (a test will be given)
Ability and openness to work professionally with a diverse customer base
Works well in team setting
A criminal background check and drug test are required
Vehicle tag check completed, all toll violations must be paid prior to hire date
#ZRPSG
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************.
Questions?
Please review our privacy notice available at the following ******************************
For additional information on AllianceOne visit our website at **********************
Customer Liaison
Customer Service Representative Job 23 miles from Apopka
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***Pay is $18-$21/hr DOE***
***The work schedule will be Tuesday-Friday 9:30a-5p and Saturday 9:30-4p***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
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Call Center Representative II
Customer Service Representative Job 23 miles from Apopka
Full-time Description
The Call Center Representative provides CrossLink Tax Tech Solutions support and is the primary contact for customers to provide technical support and services in problem resolution.
Requirements
PRIMARY RESPONSIBILITIES:
• Provide support for CrossLink Tax Tech Solutions by receiving inbound customer telephone calls and providing needed assistance.
• Self Motivated to achieve tasks such as outbound call checklists and database/information maintenance in an efficient and productive manner.
• Provide excellent customer service, technical troubleshooting, and problem resolution with user-friendly explanations.
• Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction.
• Use professional judgment to resolve problems and escalate customer concerns to other personnel or management as required.
• Serve as liaison between customers and other personnel/organizations for support and problem resolution.
• Assist and communicate with Team and Call Center Managers to resolve reported problems.
• Perform other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS:
1. 0-5 years of experience in Individual Income Tax Preparation or applicable Tax experience
2. 0-5 years of software technical support experience
3. 0-5 years of experience with Windows Operating Systems, Internet Explorer/Browser, Routers, Network Functions and Configurations, and Software Applications
4. Excellent customer service skills and ability to solve problems in a timely and friendly manner
5. Ability to effectively present information to coworkers and management
6. Capability to work hours required by Call Volume during Tax Season
7. Strong verbal and written skills
8. Ability to work well in a team environment
Salary Description $16.20 - $21.20
Commercial Client Specialist III
Customer Service Representative Job 8 miles from Apopka
At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization this is an exciting time to get on board! We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:
* 12 Paid Holidays
* Generous Paid Time Off
* 4% Match on our 401(k)
* Medical, Dental and Vision Benefits
* 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability
Key Responsibilities and Accountabilities
The Commercial Client Specialist III is the main point of contact for commercial clients. S/he will be responsible for client onboarding, opening new accounts, collecting loan due diligence and providing support to RMs and PMs. The Commercial Client Specialist III will facilitate the accurate and timely closing and funding of commercial credit transactions. Incumbents will be assigned a portfolio of commercial clients for on-going service and administration.
* Serves as the primary contact for commercial clients in a concierge-like Relationship Management model and plays a key role in maintaining and ensuring customer satisfaction.
* Understands CIP policies and procedures, BSA, and all due diligence required to open deposit accounts for clients and recommends bank products/services to meet those opportunities.
* Provides customer service to their portfolio of clients including account maintenance, wire processing, exception monitoring, and other servicing items.
* Assists RM/PM with post-approval due diligence for loan closings. Works directly with borrower to collect outstanding items.
* Directly contributes to the production of the commercial team by communicating with sales, credit, external partners, and 3rd party vendors to ensure the bank meets the closing date and time expectations of the borrower.
* Understands credit packages and what is needed to close; work with attorneys and closing. department to ensure closing matches loan approval and documentation is correct.
* Advises sales and credit of obstacles that may impede meeting client expectations. Coordinates booking and funding of loans with Loan Operations.
* Reviews and processes advances.
* Reviews status of current accounts to include, but not limited to, past due payments, tracking of insurance, tracking of maturities/renewals, and interacting with clients.
* Work closely with Relationship Managers (RM) and Portfolio Managers (PM) to ensure satisfactory on-going monitoring of loans to clients and assist with timely collection of financial statements.
* Self-motivated, with little need for direct supervision; sets the standard for performance.
Working Conditions
* This position is performed in a regular office work environment. Must be able to work independently from remote locations and within the office environment. The incumbent will be expected to be able to work Monday through Friday, and work will mainly be performed at the Maitland location; occasional evening and weekend work may be required. Flexibility with work location and hours may be granted if circumstances permit.
Qualifications Summary
Education
* Associates degree in Business or equivalent work experience.
Experience
* Minimum 5-7 years experience in a financial institution supporting commercial clients.
* Experience and demonstrated ability in understanding complex loan structures.
* CSI and LaserPro experience preferred.
Knowledge & Skills:
* High attention to detail and accuracy
* Strong analytical skills
* Track record of effective collaboration and teamwork
* Strong customer service skills
* Ability to adapt with changing guidance
* Strong verbal, written, and interpersonal communication skills.
* Proficient in Microsoft Office applications, including Excel and Word.
* Proven intermediate math and basic accounting skills.
Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at
Reservationist
Customer Service Representative Job 23 miles from Apopka
NAMI LAKE NONA
Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.
If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:
What is the coolest restaurant you have ever been to?
What is the craziest thing you have ever eaten?
What is your favorite cocktail?
Have you ever traveled outside of the US? If so, where to?
If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.
POSITION SUMMARY
Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
RESPONSIBILITIES:
- Manage reservations, ensuring accuracy and efficiency
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Provide exceptional customer service to customers during the reservation process
- Coordinate with other departments to ensure seamless operations
- Accurately enter customer information into the company's reservation system
- Maintain accurate records of reservations and customer interactions
Requirements
SHIFT AVAILABILITY
-12PM-8PM
SKILLS & ABILITIES
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organizational and time-management skills
- Ability to work independently as well as part of a team
- Familiarity with reservation systems is a plus
- High school diploma or equivalent
Reservations Agent
Customer Service Representative Job 26 miles from Apopka
This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer service to our Owners by addressing questions concerning contracts, owner rentals, exchange procedures, receiving payments for assessments and taxes, and reserving Owner weeks.
This position also enters rental reservations from online travel agencies and maintains Marketing reservations.
Call Center Operator
Customer Service Representative Job 35 miles from Apopka
Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. ,
We provide competitive benefits including health, vision and dental, 401k and paid time off.
Job Type: Full-time
Customer Service: 1 year (Preferred)
medical office: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
Spanish (Required)
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a college diploma