Customer Service Representative Jobs in Alabama

Our values start with our people, join a team that values you! We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries Retail

The primary purpose of the Customer CARE Representative is to serve as the dedicated liaison between Comfort Systems USA and its customers, ensuring a seamless and positive customer experience. This role is focused on building and maintaining strong, long-term relationships with clients, understanding their needs, and delivering solutions that drive customer satisfaction and retention. The Customer CARE Representative is responsible for implementing strategies that enhance customer loyalty, addressing concerns promptly, and identifying opportunities for account growth, ultimately contributing to the overall success and reputation of the company. Position Scope: Act as the primary point of contact between the company and the customer, facilitating communication and ensuring a seamless customer experience. Develop and maintain strong, long-term relationships with key accounts, ensuring a deep understanding of their needs and preferences. Implement strategies to retain customers, addressing any issues or concerns promptly and effectively. Work with local service team to set Monthly, Quarterly, and Semi-Annual customer meetings to review a consistent set of service inquiry questions. Gather customer feedback by completing customer care surveys and provide to Service Managers and Admin Represent customers at divisional Comfort Systems USA, Southeast renewal meetings. Attend cross-divisional renewal meetings on cross-divisional accounts as needed. Attend new customer Kick-Off meetings both internally and with the customer with the Business Development Representative and designated members of the service/management team. Create/update asset lists (with repairs/replacement data) for customer budgeting conversations Focus on renewing and up-selling maintenance contracts with customers. Prepare financial data for potential comprehensive upsell potential. Notify Business Development Representative of equipment additions, comprehensive coverage upsells, and contract increases for pricing. Notify Project Sales Representative of project needs and pricing. Qualifications: To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required of a Business Development Representative. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Requirements: Abilities: read, analyze, and interpret information write reports and business correspondence effectively present information and respond to questions from internal and external clients ability to identify customer's needs and translate into sales opportunities problem solve adapt to individual and team work environment proficiency of Microsoft Office products Valid driver's license Flexibility to work overtime and weekends (as needed) Professional appearance Strong interpersonal skills, achievement oriented, self-motivated, and organized Overnight travel Compensation Annual Salary $50,000/year Renewal commission on existing contract base Vehicle Allowance + mileage Phone allowance Company credit card Company supplied laptop computer Comprehensive Benefits Medical, Vision, Dental Paid holiday and vacation 401(k) Plan with a corporate match and multiple investment options Training and Development Programs Employee discount programs Company-paid and voluntary life insurance Company-paid and voluntary accidental death & dismemberment (AD&D) Company-paid short-term disability Vehicle discount purchase programs Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

The Automotive Customer Service Representative is responsible for managing all aspects of customer orders in collaboration with the sales, procurement, finance, expediting, and logistics teams. They handle a portfolio of business at the part level and ensure effective communication with the customers they serve. Key Responsibilities: Enter customer parts into the SAP order entry system, verifying order specifications, sizes, and shipment details against the customer purchase orders. Manage customer parts in accordance with mill lead times, campaign runs, and shipping constraints, resolving any discrepancies through expediting, mode management, or cross-application solutions. Oversee inventory management and release processes to ensure timely delivery based on customer requirements. Provide customers with solutions for various issues such as forecast discrepancies, late production, shipping constraints, or processing backlogs. Analyze changes in customer forecast and update the SAP system accordingly. Provide quality, production, shipping, and customs documents to customers as needed. Provide explanations and conduct root cause analysis on Key Performance Indicators misses for leadership. Skills: 1) Alertness and Proactive Approach: The ideal candidate must possess the ability to quickly recognize critical situations, potential risks, or urgent matters that require immediate attention. 2) Rapid Decision Making: The successful candidate should exhibit exceptional decision-making skills, enabling them to make prompt and well-informed judgments when faced with critical items. 3) Effective Problem Solving: The candidate should excel at analyzing complex issues, identifying root causes, and formulating effective solutions in a timely manner. 4) Clear Communication: The candidate should possess excellent verbal and written communication skills to articulate critical information clearly and concisely. 5) Timely Escalation: The candidate must have the judgment to recognize when to involve higher-level management or specialized teams, ensuring that critical matters receive the attention and resources they require promptly. 6) Crisis Management: The candidate should be able to remain composed under pressure, coordinating resources and stakeholders effectively to manage and resolve urgent issues promptly. 7) Collaboration and Teamwork: The candidate should be a team player, capable of working collaboratively with colleagues from various departments to address urgent matters. 8) Time Management and Prioritization: The successful candidate should possess strong time management skills, enabling them to prioritize tasks effectively. They must be able to allocate their time and attention appropriately, ensuring that critical items receive immediate focus without neglecting other essential responsibilities. 9) Attention to Detail: While responding quickly, the candidate should maintain a high level of attention to detail. They must ensure accuracy and precision in their assessments, communications, and actions, minimizing errors or oversights that may negatively impact the resolution of critical matters. 10) Continuous Improvement: The ideal candidate should exhibit a commitment to continuous improvement. They should actively seek feedback, learn from each critical item response, and strive to enhance their efficiency and effectiveness in identifying, responding to, and escalating critical matters. Required Qualifications: Bachelor's degree in related field Supply chain industry knowledge or experience preferred (forecasting, inventory management, materials ordering, quality assurance) Adaptability and Coachability Manufacturing industry knowledge or experience nice to have Working Conditions: Office Environment, Monday to Friday, with extended hours as required. Willingness and ability to work on-site in Calvert, Alabama, at least four days a week.

Sales Representative Wanted Jackson Hedden Inc. is seeking a motivated and results-driven Sales Representative to join our team. In this role, you will be responsible for driving sales, building relationships with clients, and delivering outstanding customer service. We are looking for a passionate individual who can identify opportunities, generate leads, and close deals while maintaining a customer-first mindset. Key Responsibilities: Identify and reach out to prospective clients to present our products and services. Build and maintain strong, long-lasting client relationships. Meet or exceed sales targets and goals on a regular basis. Prepare and deliver sales presentations to potential customers. Manage the entire sales cycle from prospecting to closing. Stay up-to-date with industry trends and competitor activities. Collaborate with the marketing and product teams to refine sales strategies. Provide excellent after-sales support to ensure client satisfaction. Qualifications: Proven experience as a Sales Representative or in a similar role. Strong communication, negotiation, and presentation skills. Ability to build rapport and maintain positive relationships with clients. Self-motivated with a results-driven approach. Familiarity with CRM software and sales tracking tools is a plus. Bachelor's degree in business, marketing, or a related field is preferred but not required. Location: Birmingham, Alabama Compensation: Competitive base salary + commission

To solicit perimeter security solutions sales through the qualification and cultivation of sales leads, including but not limited to the follow up of active projects from the initial planning stages through installation. Effectively and promptly handle all forms of correspondence (phone, e-mail, fax, and letter), representing the company in a professional, courteous, and expeditious manner. This includes answering unsolicited inbound phone calls. Pursue new perimeter security solutions opportunities working in conjunction with outside sales, independent reps, project managers and the National Sales Manager. Process perimeter security solutions orders from the inquiry/quote stage through the invoicing stage ensuring expediency and accuracy. This includes interpreting customer needs, quoting prices, lead times and delivery terms as well as credit terms. Prepare and deliver new business proposals to prospective customers via phone and/or webinars, establishing customer relationships using Pipedrive tool from target to initial interest to conversion. Coordinating with planning and shipping departments for status on orders from related plant departments in ensuring the delivery commitment to clients is met. Providing effective web-based product presentations for potential customers. Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms. Manage and update Pipedrive project tracking and CRM tool daily, following up with appropriate parties to ensure that any unaddressed needs are met. Work in conjunction with the Supply Chain group, vendors and the Shipping Department to ensure delivery of products to customer on-time and as promised. Review Formal Bid Request documents and knowledgably identify opportunities where security fence products can be offered versus other types of fence (chain link, ornamental iron, etc). Attend and participate in meetings and trade shows pertinent to the perimeter security solutions business as requested. Continually improve in product knowledge on all products as well as market knowledge. Coordinate efforts with outside sales and independent reps to keep account activities, literature and samples and mock-ups up-to-date. Work closely with Supply Chain, planners and production supervisors to ensure that committed lead times are adhered to Provide product samples to customers and potential customers upon request. Serve as a back-up for the ANC Inside Sales Rep in his or her absence. Position Qualifications To perform this job successfully, an individual must be able to perform each primary accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education / Experience (an equivalent combination of education and experience required to successfully complete the primary accountabilities is indicated below) Degree: Bachelor's Degree preferred Years of Experience: 1 year related sales experience Competencies / Technical Skills Core Competencies : Fostering Teamwork; Managing Performance; Building Collaborative Relationships; Customer Orientation; Result Orientation; Personal Credibility Organizational Competencies: Initiative; Influencing Others Technical Skills: Microsoft Applications; expertise in Excel and other data management tools as well as PowerPoint Work Conditions Environment: Office Travel: As Needed The work environment characteristics described her are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Position Overview: Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment. Key Responsibilities: Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting. Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions. Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences. Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention. Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information. Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review. Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards. Qualifications: Proven experience in sales, preferably within the insurance or financial services industry. Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients. Outstanding presentation and negotiation skills. Self-motivated with a results-driven mindset and the ability to work independently. Willingness to travel within the assigned territory and manage a flexible schedule. Valid driver's license and reliable transportation. High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus. Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed). Benefits: Competitive compensation with the most attractive commission and bonus structure in the industry. Comprehensive training and continuous professional development. A supportive team environment with access to seasoned mentors. Opportunities for career advancement within the company. Compensation: Range is based on the average rep in current markets. Bonuses are performance-based and paid every month on the 15th. Residuals are paid on the anniversary date of the client's sale.

Yadkin Valley Cabinet Co., Inc. was established in 1989 and has witnessed a tremendous amount of growth in a short period of time. We implement cutting edge technology that permits us to be competitive in all aspects of cabinet production. Job Description Core responsibilities include: Answers all incoming calls and dispatch requests Dispatches and assigns service requests Performs duties as a member of a team where the following duties and responsibilities will be shared and adjusted to the customer's and/or leader's needs: Supports the leaders in support services and should be Customer oriented. Relates to all customers in a friendly, accommodating, and respectful manner that creates good will. Sets high personal standards of performance and accepts responsibility and accountability of all actions. Committed to performance improvement and positive change and adheres to department dress code and proper hygiene when reporting to work and performing job duties. Qualifications Minimum Requirements: Must be able to read, write, comprehend, and communicate the English language. High school diploma or GED required. Six months to one year of previous related experience and delegation skills is desired. Five years working with computers and data entry is required as well as the ability to type 40 wpm. Ability to remain calm in less than calm circumstances. Strong Verbal and Written Communication Skills. Flexibility, versatility, and reliability as a team player. Physical Requirements: Must be able to sit at desk for long periods. May occasionally require walking, bending, or stretching. Occasionally lifts, carries, pushes, and/or pulls equipment, materials, and supplies weighing 20 pounds or less. The potential for eyestrain exists with long-term exposure to the computer monitor. Must have adequate or corrected vision, hearing, and speech in order to communicate effectively via telephone, radio, and face to face. Additional Information All your information will be kept confidential according to EEO guidelines.

Customer Service Representative - Financial Associate FLSA Status: Non-Exempt (Hourly) RB&T Mission Statement: As a trusted partner and friend, River Bank & Trust helps our neighbors and the businesses in our communities to reach their financial goals. The Customer Service Representative "CSR" / Financial Associate is responsible for assisting new and existing customers with the processing of transactions involving various personal and business accounts and financial services. The CSR also meets the needs of our customers by providing unmatched hospitality. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions may include, but are not limited to the following: * Must be able to efficiently identify all of the customer's needs and excel in referring other products within all of the other lines of business that the bank may offer. This will be done by maintaining knowledge of both personal and business products. * Handles incoming calls and communications including greeting walk-in guests, prospects, and clients. * Professionally, courteously and promptly greet and acknowledge all customers that walk into the Office * Provide various account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling official checks * Complete special requests such as taking orders for checks; preparing official checks; exchanging foreign currencies; providing special statements, copies, and completing safe-deposit box procedures. * Verify endorsements, receive proper identification, ensure validity, and identify counterfeit currency. * Examine checks deposited and determine proper funds availability based on regulatory requirements and complete hold notices when necessary and according to policy * Balance cash drawer periodically throughout the day and/or at least daily * Open and close all account types, while preparing the proper documentation * Initial gathering and understanding of proper identification/documentation of the requirements to open a new account or make changes * Provide ongoing maintenance to existing or closed accounts to include, but not limited to: process wire transfer requests, stop payments, name and address changes * May represent the Bank in various community functions with a high level of integrity and professionalism * Prepare necessary reports, perform various clerical duties and/or miscellaneous projects and duties as assigned by Management * Special projects and/or other duties as assigned by Management. Minimum Qualifications: * High School diploma or equivalent * 1-2 years Customer Service Representative experience preferred Skills, Abilities & Expectations: * Stay familiar with and follow policy and procedures. * Support Management's decisions and goals in a positive, professional manner. * Stay abreast of regulatory requirements and complete annual compliance training applicable to the position * Ability to apply general accounting knowledge processes (debits, credits, balancing) * Assuring customer service is top priority whether internally or externally; treating customers and employees professionally, with courtesy and respect * Maintain confidentiality of all customer records, accounts and transactions * Ability to work in a fast-paced team environment, handle multiple tasks, and prioritize work * Detail oriented and organized * Excellent interpersonal and communication skills * Integrity, discretion, and respect for confidential information are absolutely essential * Willingness to adapt to change * Work within a variety of different software and web applications * Able to prioritize duties and effectively manage time * Analytical and problem-solving skills * Attend work on a regular basis, on time, and withstand varying degrees of stress * Excellent interpersonal and communication skills * Maintaining a professional, business-like appearance and demeanor * Proficiency in Microsoft Office products to include: Word, Excel, and Outlook Physical Demands: The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard retail branch setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Disclaimer: The above information has been designed to indicate the general nature and level of work performed within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbent must attend work on a regular basis, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, being in good standing, fully competent performance, and other non-discriminatory subjects.

Headquartered in Birmingham, AL, Dash Solutions is a fast-growing fintech company that provides digital payments and engagement program management to thousands of customers throughout the US. Dash Solutions offers innovative strategies and a proprietary technology stack, including payroll, expense, gift, reward, and incentive card products to employers, financial institutions, and government agencies. For the past several years we have experienced tremendous growth, and we continue to see a phenomenal opportunity in the payments industry. We have a great company, an excellent team, and years of experience developing payment products and managing programs. At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role: Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth. Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact. Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation. Position Summary The Client Success Specialist is the primary point of contact for operational interactions with a designated portfolio of clients. You will be responsible for managing day-to-day client relationships, addressing technical and operational issues, and ensuring seamless communication and support across various areas, including workflows, risk management, billing, and troubleshooting. In collaboration with the Client Success Manager, you will deliver a comprehensive and cohesive support model to drive client satisfaction and operational success. Key responsibilities: Operational Relationship Management Serve as the primary point of contact for operational matters, including but not limited to handling escalations, troubleshooting API integrations, training, and resolving any issues or friction points whether technical or procedural. Develop and maintain strong operational relationships, ensuring client needs are met with efficiency, speed and precision. Proactively manage client expectations and resolve issues ensuring high levels of client satisfaction and retention. Act as a trusted advisor for all operational needs, offering insights, recommendations, and strategic guidance to drive client success. Collaborate and occasionally present with the Client Success Manager during business reviews regarding client needs and improvement areas. Use data and feedback to identify trends, potential risks, and areas of opportunity within the client relationship. Informing clients about Dash's products and services with accuracy and understanding of the different applications that are used (CSA, portal, SFTP, etc.) is critical to reproduce any issue. Driving Operational Success Develop and execute operational success plans to maximize the value clients derive from Dash's offerings. Analyze operational performance data, identify trends, and drive strategic improvements for both clients and internal teams. Hold internal teams accountable to timelines and deliverables outlined in operational plans. Drive continuous improvement of our onboarding practices by identifying opportunities for improvement through enhancements and operational efficiencies. Anticipate potential account risks and develop proactive mitigation strategies to minimize impact. Project and Issue Management Oversee client-related projects, aligning client goals with company objectives to ensure mutual success. Proactively manage client issues and ensure timely resolution by coordinating with cross-functional teams. Act as primary liaison between client and Engineering for any technical issue. Recreate, troubleshoot, and test issues in order to speed collaborative efforts and ensure quality. Engage in the Corrective Action process which includes investigative root cause and actionable improvements. Act as the first line of communication with the clients to ensure they are well informed and care in the event of an issue. Utilize Jira or another client servicing tool to track issues, monitor trends and measure resolution success. Process Improvement Identify and implement process enhancements to deliver best-in-class support to clients. Continuously evaluate workflows and client feedback to refine operational strategies and support processes. Work with other Client Success Specialists and Coordinators to collect cumulative client feedback and drive enhancements across the company. Desired Skills & Experience: Bachelor's Degree in Business, Project Management or similar fields required. Exceptional organizational skills, with the ability to manage multiple client needs and projects simultaneously. Curiosity to learn and apply that learning to help teach/train others. Proactive problem-solving skills and client-first attitude. Goal-oriented, organized team player. Proven ability to manage multiple projects at a time while paying strict attention to detail. Excellent verbal and written communications skills. Proficiency in Microsoft Office Suite of Products, including Outlook, Word, and Excel. Self-motivated and able to thrive in a results-driven environment. Position may, on occasion, require evening or weekend client support. Demonstrated growth mindset, embracing new ideas and approaches, and constantly seeking opportunities for personal and professional development Our Culture: At Dash Solutions, our culture fosters growth, innovation, and impact. We're a community of forward-thinkers where creative ideas are encouraged, and individuals are empowered to lead. In our high-growth environment, you'll have the autonomy to manage your domain, with the strong support of a team committed to Making Payments Mean More. Employees at Dash Solutions are united by our mission, aligned with our vision, and driven by the values that make us unique. Here, we believe that personal growth fuels company success, and we support each other every step of the way. Some Benefits to Working at Dash Solutions Include: Competitive salary and benefits package Flexible PTO policy Matching 401(k) plan Comprehensive medical, dental, vision, life, and disability coverage Transparent, supportive culture with a highly accessible executive team and regular company-wide updates Engaging corporate culture with events, perks, and team celebrations Solutions: We create innovative solutions that drive long-term value for our clients and shareholders Passion: We are passionate about delivering for our clients every day Authenticity: We lead and communicate authentically - with purpose, clarity, and candor. Respect: We row together with respect for everyone and enjoy the ride Knowledge: We learn, we grow, we continuously evolve Our Core Values Solutions: We create innovative solutions that drive long-term value for our clients and shareholders Passion: We are passionate about delivering for our clients every day Authenticity: We lead and communicate authentically - with purpose, clarity, and candor. Respect: We row together with respect for everyone and enjoy the ride Knowledge: We learn, we grow, we continuously evolve Diversity & Inclusion at Dash Solutions: Dash Solutions is proud to be an Equal Opportunity/Veterans/Disabled/LGBTQIA+ Employer. We believe in fostering a workplace that values diverse perspectives and backgrounds, and we are committed to a fair, inclusive recruitment process. Candidates from all backgrounds are encouraged to apply and help us shape the future of payments.

Safety Plus Inc. is the premier provider of SaaS technology and technology-enabled worksite safety services, leaving the industry with innovative solutions that transform safety management. Our commitment to excellence and innovation sets us apart as we redefine safety practices, making workplaces safer, more efficient, and compliant. With a focus on innovation and growth, we empower our customers by providing cutting-edge technology and unparallel service. Our solutions not only help organizations implement sage work practices but also position them at the forefront of workplace safety. We are driven by a compelling mission that is both critical and transformative. Why Choose Safety Plus Inc? If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives. Innovative Technology : Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions. Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs. Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries. Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement. Position Overview The Director of Customer Support and Services will lead the strategy, execution, and continuous improvement of Safety Plus' software support and services functions, ensuring a world-class customer experience. The Director will oversee a team responsible for implementing, resolving customer issues, and driving operational efficiency across the Customer Success organization. We are looking for a data-driven, customer-obsessed leader who can scale our Support and Services team, implement best-in-class processes, and drive customer success. Key Responsibilities Leadership & Team Development Build, mentor, and lead a high-performing team, ensuring alignment with company goals and performance standards. Establish clear objectives and performance expectations for the team Foster a culture of continuous learning, accountability, and innovation Customer Support Strategy & Operations Develop and execute a scalable customer support strategy, ensuring exceptional response times and resolution rates. Implement best practices in ticket management, issue resolution, and proactive customer support to reduce escalations. Leverage data and analytics to improve key support metrics, including response time, resolution time, and customer satisfaction (CSAT). Collaborate with Customer Success, Product, and Engineering teams to address recurring customer issues and enhance product usability. Lead the development and rollout of self-service tools, knowledge bases, and automation to improve customer experience. Customer Onboarding and Services Oversee the end-to-end client onboarding process, ensuring smooth implementations that meet customer needs and timelines. Standardize best practices, templates, and methodologies to optimize software deployment and integration. Work closely with customers to define success metrics and ensure proper configuration, training, and go-live readiness. Qualifications 5+ years in software support, customer support, or software implementation, preferably in a SaaS environment. 3+ years of leadership experience, with a track record of building and scaling high-performing teams. Strong experience in support operations, ticketing systems, and customer service best practices. Expertise in data-driven decision-making, with proficiency in support and implementation analytics and KPI tracking. Demonstrated ability to work cross-functionally with Product, Engineering, and Customer Success teams. Passion for customer advocacy and driving improvements that enhance user experience. Experience with customer feedback programs and process optimization strategies. Familiarity with safety or compliance software is a plus but not required.

Safety Plus Inc. is the premier provider of SaaS technology and technology-enabled worksite safety services, leaving the industry with innovative solutions that transform safety management. Our commitment to excellence and innovation sets us apart as we redefine safety practices, making workplaces safer, more efficient, and compliant. With a focus on innovation and growth, we empower our customers by providing cutting-edge technology and unparallel service. Our solutions not only help organizations implement sage work practices but also position them at the forefront of workplace safety. We are driven by a compelling mission that is both critical and transformative. Why Choose Safety Plus Inc? If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives. * Innovative Technology: Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions. * Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs. * Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries. * Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement. Position Overview The Director of Customer Support and Services will lead the strategy, execution, and continuous improvement of Safety Plus' software support and services functions, ensuring a world-class customer experience. The Director will oversee a team responsible for implementing, resolving customer issues, and driving operational efficiency across the Customer Success organization. We are looking for a data-driven, customer-obsessed leader who can scale our Support and Services team, implement best-in-class processes, and drive customer success. Key Responsibilities Leadership & Team Development * Build, mentor, and lead a high-performing team, ensuring alignment with company goals and performance standards. * Establish clear objectives and performance expectations for the team * Foster a culture of continuous learning, accountability, and innovation Customer Support Strategy & Operations * Develop and execute a scalable customer support strategy, ensuring exceptional response times and resolution rates. * Implement best practices in ticket management, issue resolution, and proactive customer support to reduce escalations. * Leverage data and analytics to improve key support metrics, including response time, resolution time, and customer satisfaction (CSAT). * Collaborate with Customer Success, Product, and Engineering teams to address recurring customer issues and enhance product usability. * Lead the development and rollout of self-service tools, knowledge bases, and automation to improve customer experience. Customer Onboarding and Services * Oversee the end-to-end client onboarding process, ensuring smooth implementations that meet customer needs and timelines. * Standardize best practices, templates, and methodologies to optimize software deployment and integration. * Work closely with customers to define success metrics and ensure proper configuration, training, and go-live readiness. Qualifications * 5+ years in software support, customer support, or software implementation, preferably in a SaaS environment. * 3+ years of leadership experience, with a track record of building and scaling high-performing teams. * Strong experience in support operations, ticketing systems, and customer service best practices. * Expertise in data-driven decision-making, with proficiency in support and implementation analytics and KPI tracking. * Demonstrated ability to work cross-functionally with Product, Engineering, and Customer Success teams. * Passion for customer advocacy and driving improvements that enhance user experience. * Experience with customer feedback programs and process optimization strategies. * Familiarity with safety or compliance software is a plus but not required.

Cellular Sales Call Center Representative Customer Service | Business Development Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 4,800 team members operate over 550 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we've remained committed to empowering our customers and our team to achieve their personal and professional goals. Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team! JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry

Join Our Team at The Center for Pain! Are you a skilled and compassionate Call Center Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Call Center Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: Handle incoming calls from patients and healthcare providers to schedule appointments for pain management services. Provide exceptional customer service by addressing patient inquiries, concerns, and requests with empathy and professionalism. Communicate effectively with patients to confirm appointments, provide necessary pre-appointment instructions, and answer any questions. Utilize scheduling software to coordinate and organize patient appointments efficiently. Ensure accurate entry of patient information and appointment details into the system. Work closely with healthcare providers to accommodate urgent and specialized appointment requests. Communicate schedule changes or adjustments to relevant staff members promptly. Qualifications: Previous experience in a call center or customer service role, preferably in a healthcare setting. Strong communication skills with focus of empathy and active listening. Proficient computer skills, including experience with scheduling software and electronic health records. Ability to multitask and prioritize in a fast-paced environment. Attentional to detail and accuracy in data entry. Knowledge of medical terminology and pain management practices is a plus. Commitment to maintaining patient confidentiality and adhering to HIPAA regulations. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Don t miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!

Join Our Team at The Center for Pain! Are you a skilled and compassionate Call Center Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Call Center Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: * Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. * Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. * Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. * Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. * Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. * Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: * Handle incoming calls from patients and healthcare providers to schedule appointments for pain management services. * Provide exceptional customer service by addressing patient inquiries, concerns, and requests with empathy and professionalism. * Communicate effectively with patients to confirm appointments, provide necessary pre-appointment instructions, and answer any questions. * Utilize scheduling software to coordinate and organize patient appointments efficiently. * Ensure accurate entry of patient information and appointment details into the system. * Work closely with healthcare providers to accommodate urgent and specialized appointment requests. * Communicate schedule changes or adjustments to relevant staff members promptly. Qualifications: * Previous experience in a call center or customer service role, preferably in a healthcare setting. * Strong communication skills with focus of empathy and active listening. * Proficient computer skills, including experience with scheduling software and electronic health records. * Ability to multitask and prioritize in a fast-paced environment. * Attentional to detail and accuracy in data entry. * Knowledge of medical terminology and pain management practices is a plus. * Commitment to maintaining patient confidentiality and adhering to HIPAA regulations. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Dont miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!

Join Our Team at The Center for Pain! Are you a skilled and compassionate Call Center Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Call Center Representative About Us: At The Center for Pain, we take pride in delivering top-notch healthcare services in a friendly and efficient environment. Our dedicated team of professionals is committed to providing excellent care to our patients. With a strong focus on a healthy work-life balance, we offer a competitive wage and a supportive work environment. What Sets Us Apart: * Great Lifestyle: We understand the importance of a balanced lifestyle, and our clinic promotes a healthy and positive work environment. * Competitive Wage: We offer a competitive package to recognize and reward your skills and dedication. * Fantastic Team: Join a group of fellow employees who are not just colleagues but a supportive and collaborative team. * Efficiency: Despite our busy schedule, we pride ourselves on being highly efficient, ensuring a streamlined and organized work environment. * Exceptional Physicians: Work alongside experienced and compassionate physicians who are leaders in pain management, providing an excellent learning environment. * Health Insurance Benefits: Comprehensive health insurance coverage for employees, ensuring peace of mind for you and your family. Key Responsibilities: * Handle incoming calls from patients and healthcare providers to schedule appointments for pain management services. * Provide exceptional customer service by addressing patient inquiries, concerns, and requests with empathy and professionalism. * Communicate effectively with patients to confirm appointments, provide necessary pre-appointment instructions, and answer any questions. * Utilize scheduling software to coordinate and organize patient appointments efficiently. * Ensure accurate entry of patient information and appointment details into the system. * Work closely with healthcare providers to accommodate urgent and specialized appointment requests. * Communicate schedule changes or adjustments to relevant staff members promptly. Qualifications: * Previous experience in a call center or customer service role, preferably in a healthcare setting. * Strong communication skills with focus of empathy and active listening. * Proficient computer skills, including experience with scheduling software and electronic health records. * Ability to multitask and prioritize in a fast-paced environment. * Attentional to detail and accuracy in data entry. * Knowledge of medical terminology and pain management practices is a plus. * Commitment to maintaining patient confidentiality and adhering to HIPAA regulations. If you are passionate about making a positive impact in the lives of patients and want to be a part of our dedicated team, please apply today! Dont miss out on this opportunity to grow your career and contribute to the success of The Center for Pain! Join us in providing great care to those in need. We look forward to welcoming you to the team!

You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Muscle Shoals. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating, and air conditioning, and electrical systems. The Big Task You will evaluate customer calls and match the right technician to every job. Key Sub Tasks Learn the business and learn how to prioritize the most urgent customer calls. Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. Record and report the service calls. Participate in training so that you grow and develop as a professional. Update customers throughout the day on the technician's progress. Desired Skills and Experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What We Offer Our top performers are among the highest paid in the area. Medical Insurance -- we pay 60% of your and your family's insurance premiums for health. New technology, including iPhone, and iPad & access to integrated software 401k Plan with a company match of up to 4% A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Fuller Services. If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fuller Services by visiting Fullerhvac.com. When you're ready, please follow the directions at fuller-heating-and-air-conditioning.nexstarrecruiter.com to apply for this position. Equal Opportunity Employer JOB CODE: dispatcher]

Duration: 12+ Months (Contract) Job Responsibilities Day-to-day monitoring of the primary SCADA and ancillary systems for health and availability. Front-line problem resolution and coordination of repairs with Department Personnel and/or other company personnel. Notification to key customers for the coordination of system outages and events that may impact other critical systems. Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback. Thoroughly track and document cases to completion with the help of Department personnel. Adhere to all Electronic and Physical access policies. Knowledge, Skills & Abilities Ability to apply excellent customer service skills. Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. Working knowledge of Windows-based operating systems is preferred. Working knowledge of AIX or other UNIX-based operating systems is preferred. Working knowledge of distributed computer networks is a plus. Ability to work nights, weekends, and holidays as a part of rotating shifts.

Christ Health Center is seeking a compassionate and detail-oriented Call Center Representative to join our team. The Call Center Representative is part of the Call Center team that serves to ensure all phone inquiries regarding patient matters are received and followed up within a timely manner. The Call Center Representative intercepts and routes incoming calls, takes messages as necessary or directs callers to the appropriate voice mail box, and schedules patient appointments over the phone. The Representative acts as the company's first point of contact with the public, and must represent the company in a professional and courteous manner at all times. Supervisory Responsibilities None Major Duties & Responsibilities: Job Skills * Answers incoming calls * Checks and follow ups on voicemail messages * Maintains and updates patient demographics * Schedules patient appointments * Assists with patient registration and patient Check-out as needed * May also assist with other related clerical duties and other miscellaneous duties as deemed necessary Schedule: Monday-Friday, 7:45 AM- 5:00 PM Required Skills/abilities * Excellent verbal communication and telephone skills * Ability to read and interpret documents * Effective interpersonal skills including active listening * Typing and Data Entry Experience * Strong organizational skills and detail oriented * Proficient in Microsoft Office (Word, Excel, Outlook) * Bi-Lingual in Spanish is preferred Requirements Qualification, Education, Experience * Requires High School Diploma or equivalent * 1-2 years in administrative experience Physical/Mental Demands * Work requires the ability to lift objects weighing up to 20 pounds * Work requires ability to carry objects weighing up to 20 pounds. * Work requires ability to sit +/- 90% of the time. * Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. * Work requires the ability to hear, understand, and distinguish speech and/or other sounds. * Work requires proofreading and checking documents for accuracy. * Work requires ability to use a keyboard and visualize a computer monitor to enter and transform words or data. Specific vision abilities required include close vision and the ability to adjust focus * OSHA personal exposure risk category I & II * Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Cultural Expectations * Understands Christ Health Center Mission Statement and Values * Consistently displays Christ Health Center's Mission on a daily basis * Treats patients, visitors and co-workers with love and respect This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community Provides customer care to others Receives contact from customers by telephone and offers them guest accommodations Explains pricing and Brett/Robinson policies Provides information to owners and guests regarding area points of interest and guest services via the telephone Enters reservations for guests into First Resort computer program Takes payment of deposit by credit card Cancels reservations and refunds deposits Performs daily audits of work Observes and evaluates the outcomes of a problem situation to identify lessons learned Attends departmental meetings Performs other duties as assigned