Customer Service Manager Jobs in Vega Baja, PR

**Strategic Customer Service Manager (SCSM)** **Department** Database Cloud and Exadata Support Strategic Customers Program (SCP) is a DB Cloud/Exadata initiative with the primary objective of optimal product and service experience for strategic accounts running business on Oracle's Cloud Database Platforms: Autonomous Database, DB and Exa Cloud Services, Exadata, and ZDLRA. Candidates with bi-lingual written and oral communications in the following areas are preferred: + English + Japanese + Spanish + Portuguese Candidates must also be US Citizens. **Description** SCSM will build long-term relationships with assigned customers, serve as a single point of contact, and work proactively to drive the adoption of known standard methodologies and proactive patching compliance. SCSM will advocate for the customer and become a trusted advisor, aligning with customer stakeholders up to and including C-Level. SCSM will coordinate activities with Oracle stakeholders (Sales account team, engineering, and service teams) to support the implementation of Oracle's account strategy for the customer. **Responsibilities** + Serve as a single point of contact for named accounts + Build long-term relationships with key customer contacts. + Have a thorough understanding of the customer's IT landscape and roadmap. + Work proactively with customers to drive a high degree of best-practice compliance, critical patch notification and compliance, planning of upgrades, and other milestone events that will help prevent service interruptions and serious issues. + Work collaboratively with Oracle Support, Development, Operations, and other services to champion the resolution of customer issues and ensure the best solutions and outcomes. + Ensure that the customer and Oracle are aligned and prepared to manage situations such as incidents and escalated problems that could not be prevented. Regularly update customer and internal stakeholders with status during issue resolution + Drive Support Services recommendation implementation by working with customer partners to ensure the appropriate level of sponsorship and prioritization. + Participate in defining and building customer-specific metrics reporting + Participate in monthly Scorecard Review meetings with customers' executives, and track and communicate status on complex projects, including risk identification and mitigation recommendations. + Serve as a co-owner, with a peer team, for a portfolio of 6-9 strategic clients for the program + Participate in the CAPA (Corrective action/preventive action) for any serious issues that affect the assigned customer + Present to DB development/support management on a periodic basis a customer case study covering critical issues faced and corrective actions required/taken **Skills** + Ability to understand customers' industry, infrastructure environment, and roadmaps + Excellent communication and presentation skills; able to communicate at all levels + Strong business acumen - entrepreneurial approach + Strong networking and relationship building + Ability to influence a geographically dispersed team without direct reporting lines **Qualifications** + 10+ years of experience in senior positions of professional Enterprise implementation, IT Service Management, Program Management, or Account Management. + Strong interpersonal skills, leadership, business acumen, relationship building, and conflict management + Experience with large transformation projects + Experience working globally with delivery and customer teams is preferred + Experience with large-scale, IT implementations at customers that involve advanced Oracle Technology e.g. Exadata, Database Cloud, ZDLRA + Proven ability to handle conflict management and crucial conversations + Demonstrated ability to work independently **Education** + BS/MS or equivalent experience in Computer Science/IT + ITIL, PMP, Prince2, OCP/OCM or equivalent certification preferred, with emphasis on Oracle DB certification training Career Level - IC4 **Responsibilities** **Customer Relationship Management:** + Develop and maintain strong relationships with key partners and decision-makers within assigned accounts. + Act as the primary point of contact for strategic customers, ensuring a seamless communication flow. + Understand customer needs and objectives, and align our services and solutions to meet their goals. **Strategic Planning and Execution:** + Develop strategic account plans that outline critical success factors, timelines, and milestones for achieving customer goals. + Identify growth opportunities within accounts and collaborate with sales teams to ensure account expansion and retention. **Product Success and Adoption:** + Drive the adoption and optimal utilization of standard methodologies of our DB cloud products and services within customer environments. + Conduct regular review meetings with customers to discuss product performance, usage statistics, and potential areas for improvement. **Issue Resolution and Escalation Management:** + Act as the customer concern point for resolving critical issues affecting customer satisfaction and product performance. + Coordinate with internal teams (e.g., technical support, product development) to resolve issues promptly and prevent recurrence. **Customer Advocacy:** + Collect and relay customer feedback to product and service teams to help shape future development. + Advocate on behalf of the customer within the organization to ensure their needs and concerns are addressed. **Performance Analysis and Reporting:** + Monitor and report on account health metrics, including product usage, customer satisfaction, and adoption of DB cloud products/services. + Analyze data trends to provide strategic insights to customers and internal partners. **Educational Initiatives and Training:** + Provide or coordinate customer training sessions on product features, updates, and standard methodologies. + Keep customers informed about industry trends, competitive landscape, and how they can achieve maximum value from our solutions. **Cross-functional Collaboration:** + Work closely with sales, marketing, product development, and support teams to ensure a cohesive customer experience. + Participate in cross-functional teams to develop and refine customer success strategies and processes. **Continuous Improvement:** + Contribute to the continuous improvement of the customer success strategy and methodologies. + Stay informed about customer success standard methodologies and incorporate them into daily operations. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** CA: Hiring Range in CAD from: $66,800 to $145,900 per annum. US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language. For applicants located in the Province of Quebec, a basic proficiency of the French language is required. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization and is responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills. They are key to successful customer retention and project success. You will: + Lead the Datavant relationship with the customer ensuring that they receive the best possible result delivery, service and support. + Manage coordination, tracking and reporting of all things related to customer projects. + Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including: data integrations, coding management, engineering, sales, and executive teams. + Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.). + Own customer operations project management processes, tools, reference materials and cross functional usage. + Monitor project status and success throughout the entire project lifecycle. + Identify, analyze and resolve customer problems as they arise; coordinating escalation and resolution with sales and other internal stakeholders. + Prepare final reports and presentations for customers; calculate project results summaries, coordinate results delivery with the Sales team. + Identify, define and execute process improvements in line with department needs and organizational goals. + Partner with the engineering team to identify, prevent, and resolve software issues affecting customer projects. What you will bring to the table: + 3+ years project management experience + Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level + BS degree in business, technology or related field + Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems + Advanced Excel skills, including vlookup, and pivot tables; some knowledge of sql queries is helpful + Excellent written and oral communication skills Bonus points if: + Strong bias for action and collaboration and well developed sense of urgency + Strong curiosity and ability to correlate data from many sources + Professional and respectful demeanor in a relaxed work environment + Detail oriented, self‐starter with proven track record of execution and results + Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment + Advanced presentation skills; comfortable presenting to multiple audiences + Ability to establish rapport with multiple client stakeholders + Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes. + Demonstrated ability to conceptualize, manage and prioritize multiple projects We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $106,000-$135,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: * Career development with an international company where you can grow the career you dream of . * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works in our location in San Juan, Puerto Rico in the Finance Organization to provide support in Nutrition Division. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac, PediaSure, Pedialyte, Ensure, Glucerna and ZonePerfect - to help get the nutrients they need to live their healthiest life. The Senior Representative Customer Service is responsible for customer's' orders entry and processing. Effectively manages customers calls professionally, efficiently and with good communications skills. Maintains required documentation, record keeping of orders, including EDI, claims and shipping documents. Coordinates with internal departments the necessary information, such as order status, prices and distribution to provide accurate and updated order status to customers. Manage customer's complaints due to delays, missing/ damage products, lost in transit, backorders and facilitate satisfactory solution. Handles customers issues, seeking problem resolution within required timeframe. Participates in trade/sales meeting to gain and provide insights for the development of business initiatives. What You'll Do * Attend all customer calls and keep a register by classification determined by management as, inquiries on order, price, backorder, inventory available, request for special service, and other. * Process all orders received, making data entry, and maintaining proper record area file, providing a register to management of orders received, classified as email, EDI, Fax, Sample orders for customers and sales representative, standing order and others. * Support customers providing additional product information, in coordination with the Product Marketing groups. * Keep record of order forms processed. Maintain recordkeeping of orders and shipping documents (POD-Conduce). * Assure that all order price changes (when the correct price is not in the system) are executed following the established company guidelines and procedures. * Coordinate the Special Deliveries, orders for pick up with Distribution department. * Coordinates with major wholesalers, chain supermarkets and national accounts the delivery/pick up of containers' load (orders). * Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. * Use a Voice of the Customer Program with the accuracy required and ensure that the profile activities are efficient, timely and accurate. * Keep record of required customers licenses (i.e.), DEA, Physicians * Manage customer call volumes professionally, efficiently and with good communications skills Required Qualifications * Bachelor's degree in related fields. Business Administration is desirable. * Minimum 2 years of experience in Customer Service Area. * Proficient in BPCS orders, EDI/ EDM and inventory processing modules or other similar systems. * Writing and verbal communication skills in English and Spanish languages. * Good interpersonal skills with internal and external customers. Apply Now Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $14.67 - $29.33 per hour. In specific locations, the pay range may vary from the range posted.

**_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at ************************ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal. **What You Will Do:** + In this role you a have a tremendous opportunity to apply your passion for customers, communication skills, persistence, and business acumen to directly contribute to the Trellix's growth and success. + As the lead customer liaison for strategic accounts, you will develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand the customer's business strategy, technical environment, and measurements for success. + You will build and develop customer specific success plans to oversee customer on-boarding, adoption, and satisfaction across the portfolio to promote best practices and usage of Trellix products and solutions. + Partner with Sales to help transition the account from Pre-Sales to Customer Success and identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation and engagement to promote a successful experience with our products and services and utilize Quarterly Business Reviews to continue alignment and highlight ongoing progress. + Develop a comprehensive understanding of typical business and cyber security challenges faced by customers while demonstrating the fundamental capability of our technology to drive feature adoption to maximize time to value and return on investment. + Handle escalations of deployment or customer productivity blocking issues, and coordinate related activities with Sales, R&D and CS Engineering. + The cross-functional nature of this role provides a deeper understanding of all aspects of the business. + Identify risks to the customer achieving their desired outcomes and stated business goals, working with account teams and cross-functional groups on risk mitigation or escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company and/or an enterprise software industry a plus + Ability to travel > 25% of the time + Experience working successfully with a portfolio of enterprise clients leading to adoption, expansion, and renewals of our dynamic products. + Strong customer orientation with the ability to manage complex projects and conflicting requirements. + Outstanding communication skills and ability to collaborate cross functionally + You have an enthusiastic and dedicated approach to connect customers with an understanding of their needs and ensuring they understand and realize the full value of our products and services + Ability to build and maintain highly valuable and outcome-based relationships with a diverse customer account base + University degree or equivalent experience **_Company Benefits and Perks:_** We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. + Retirement Plans + Medical, Dental and Vision Coverage + Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

When you join Renaissance , you join a global leader in pre-K-12 education technology. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Be a part of our wonderful Customer Success team! The responsibilities of a Customer Success Manager are: + As a CSM who owns 300-350 customers you are responsible for securing renewals and proactively deploying measures to retain customers at a total ARR of $4M-$5M; responsible also for nurturing and driving product adoption as well as usage in this customer base + Lead back-to-school kick-off, weekly/monthly reviews with customers to understand their goals, mission and define milestones to accomplish desired outcomes. Based on these goals, CSM helps customers in providing guidance, walk throughs of product, tools, resources to help use the products + Maintain an understanding of products and services, assist customers with questions and suggest the best products for their needs + Review and analyze data weekly/monthly/quarterly and conduct QBRs to strategically demonstrate product usage, customer student growth + Determine which customers to proactively contact and assist with implementation and/or ensure all customers are implemented successfully + Be the main contact for customer regarding any questions or assistance they need. Streamline communication internally with other teams to ensure that the customer has an outstanding experience + Engage sales executive if CSM identifies sales expansion opportunities as they work with their customers + Seek to promote the value of the product and assist in the upsell of services and products with brand image and promoting value through customer experience + Be the voice of the customer so that internal teams can better understand how to improve all aspects of the customer experience + Track customer health with tools and data established by the Customer Success Management team + Act as point of contact customer for escalations to prevent customer day to day operational issues - Partner with sales to support expansion + 3-5 years of experience in a customer facing SaaS business Who You Are + Change Management - Experience leading organizational change initiatives and driving adoption of new processes and procedures. + Performance Management - Demonstrated ability to set and monitor performance metrics and KPIs to drive continuous improvement and achieve results. + Communication - Excellent verbal and written communication skills to convey information clearly and effectively across all levels of the organization, including executives, department heads and external partners. + Problem Solving - Strong analytical and problem-solving skills to identify root causes of issues and develop effective solutions. + Team Building - Skill in building and fostering a collaborative and inclusive team environment that promotes engagement and accountability. + Customer Focus - Commitment to prioritizing the needs and satisfaction of customers in all decision-making and actions. + Adaptability - Ability to thrive in a fast-paced and dynamic environment, with the flexibility to adapt to changing priorities and business needs All your information will be kept confidential. **Salary Range: $28/hr** **Temporary Contract: 8 months** This range is based on national market data and may vary by location. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future! EQUAL OPPORTUNITY EMPLOYER Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. REASONABLE ACCOMMODATIONS Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) . EMPLOYMENT AUTHORIZATION Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For information about Renaissance, visit: ****************************

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences. Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency. Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results. Manage selling support, including the stockroom, signing, equipment, and merchandising. Support other operational areas such as OMNI, Style, and Asset Protection. Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover. Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues. Work a flexible retail schedule, including days, evenings, holidays, and weekends. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team. Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor. Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency. Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies. Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising. Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection. Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent. Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues. Communication Skills: Consistently clear and effective communicator, writer, and presenter. Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00

**12:30pm-9pm EST** (This time reflects the teams current schedule, however, this may default back to a 2:30 PM-11:00 PM EST schedule in the future. Training period will reflect a 9am-5:30pm EST schedule) can be on a remote schedule/Hybrid preferred** Customer Service is the critical link to strong communications between the sales field and Matco Tools Corporate Offices. The CSRL provides the infrastructure which supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers and Commercial Customers by providing daily operational call center support, correct product information, pricing, and product availability. The CSRL provides clear direction for complex issues that CSRs escalate. This position is also responsible for performing as an alternate when a supervisor is not available, while mentoring other CSRs around departmental best practices. **KEY RESPONSIBILITIES:** - Provides SME day-to-day call center support in all operational needs to internal CSR's. Monitoring of call center processes in meeting set metric performance goals in ASA, FCR, AHT, Call Quality, and Escalation Rates. - Problem-solves complex issues through the case escalation process, working to solve cases quickly for customers but also drill to root cause when necessary. - Provides on the spot education/training with CSRs on departmental best practices. Is a Leader in setting the example of exemplary customer service. - Work cross-functionally with other internal Matco Tools departments to resolve open questions. - Assist our Franchised Distributor customers in automotive tool selection, toolbox selection, troubleshooting, price and availability, technical specifications, and ordering. - Handle all inbound calls from our internal and external sources. This includes but is not limited to giving price and availability, part numbers, application assistance, troubleshooting, and basic and advanced credits. - Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers. - Provide features and benefits to our franchised distributors on our commissioned daily sale items. - Perform suggestive selling of Matco Product line through programs such as Deep Discounts, Close-Out Items, and Volume Buy in conjunction to meeting individual and departmental sales goal initiatives. - Input orders utilizing internal ordering software systems. - Acts in leadership role when Management is unavailable. - Liaison to Supervisor in CSR development and action planning for improvements. - Conducts call monitoring when needed to get information for operational questions. **QUALIFICATIONS:** The individual qualified for this role must be able to demonstrate the following competencies: - Ability to answer calls as a primary function of the position. - Ability and willingness to mentor and train others. - Advanced use of PC and keyboard, including Matco Tools specific software and systems - Exemplary verbal and written communication skills - Maintain a character of honesty and integrity. - Ability to interpret customer issues, troubleshoot and translate those issues into resolution while maintaining a positive attitude. - Ability to empathize with customer concerns while maintaining a professional demeanor. - Ability to learn quickly on the job. - Ability to multi-task in a fast-paced office environment. - Ability to perform suggestive sales. The base compensation range for this position is $23 to $26 per hour. Your actual base salary will be determined based upon a number of factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. **WHO IS** **MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . BENEFITS Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **\#LI-KS1** **\#LI-Remote** "Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $13.25 per hour - $13.25 per hour Location 01569 - San Juan Posting Number P1-1535307-3 Address 9410 Avenue Los Romero Zip Code 00926 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $13.25 - $13.25 per hour

**PLEASE NOTE:** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** This job may be eligible for relocation benefits **Please Note:** _Role subject to U.S. export control restrictions. Successful candidates must either be a U.S. Person (defined by U.S. law as a U.S. citizen, U.S. permanent resident, asylee, or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization._ **Work Arrangement:** This role is based remotely, but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Pontiac, or Milford, you are expected to report to that location three times a week, at minimum. **About GM Defense:** GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance, and breakthrough life-cycle economics. We deliver reliable, affordable, and innovative products across a full spectrum of capabilities - integrated vehicles, electrification, autonomy, robotics, and security. **The Role:** GM Defense is actively engaged in the pursuit of Government program opportunities. These opportunities occur across the US Government, in the U.S. Department of Defense, (including the US Army, Navy, Marine Corps, Air Force and Joint Special Operations) and with international government/military customers. This role reports to the Vice President, Government Solutions & Strategy with responsibility to lead development of GMD processes and execution for activities for winning capture campaigns. This senior individual contributor role is for a highly experienced technical expert in capture management that has extensive theoretical and practical knowledge on capture management, business development, and strategy. This role provides leadership for and oversees management of cross-functional processes, working groups, and teams to assess, develop, and capture GMD revenue and growth opportunities. The role is responsible for end-to-end processes and promoting excellence across the following value streams: + Capture campaign development & support + Proposal Development + Pricing to Win + Go to Market (GTM) Planning for Strategic Pursuits + GMD Capture Process + Opportunity & Competitive Intelligence + Capture Support (Pricing to Win Process, Mentorship, Training, Toolbox, etc.) + Coordination of Pursuit Partners A fully qualified individual contributor will have proven capture acumen, be entrepreneurial, be organized, and be excessively customer focused. This individual will also have excellent people skills and able to advise and lead cross-functional teams of peers in a dynamic, fast paced, and demanding business environment. This individual will apply expertise to lead and execute a wide range of tasks, with a self-starter attitude, willing to "roll up the sleeves" with an "it's on me" mentality to meet tight opportunity deadlines. This role requires strategic and critical thinking, exceptional problem solving and the ability to drive cross functional execution. Individuals are expected to operate within the GM Behaviors, such as Think Customer, Be Inclusive, One Team, and Win with Integrity. **What You'll Do (Responsibilities):** **LEADERSHIP** + Lead Capture Management Excellence (CMX) + Provide strategic guidance on the conduct of captures to capture and new business managers. + Implement capture process improvement initiatives and the establishment of best practices. + Partner with Business Development, Strategy and cross functional leads to identify and resolve new business issues to increase Pwin (Probability of Win). + Drive quality in opportunity risk assessment and reporting. Establish mitigation and contingency plans to increase Pwin. + Perform Win/Loss Analysis to identify shortfalls and foster the development of a culture of continuous process improvement. + Lead, facilitate and work closely with business development and capture teams in the crafting and shaping of win strategies. **MANAGEMENT** + Provide expertise and support for capture and proposal teams in the conduct of competitive assessments, strategy development, color teams, independent reviews and gate readiness + Develop best practices associated with capture artifact development to ensure effective integration of win themes, customer hot buttons, strengths and discriminators + Oversee capture manager/team development and drive quality of updates for each specific program Capture Plan and Win Strategy + Ensure effective Program Management practices are integrated in proposal development. Provide management focus on winning green programs **TRAINING** + Provide oversight and training for capture and proposal teams to win new business + Provide on-demand training to assist capture teams with closing knowledge gaps + Mentor GMD capture management teams + Train others to effectively perform win plan activities and develop capture process artifacts. + Provide teams with best practices associated with capture artifact development to ensure effective integration of win themes, customer hot buttons, and discriminators + Provide oversight and training for capture, proposal manager, and competitive analysis activities to win business and growth opportunities for GMD. **Additional Job Description** **Your Skills & Abilities: ** ( **Required Qualifications):** + Bachelor's Degree + 10-14 years of experience in Government Business Development, Capture, Program Management or Contract Management + 10-14 years of experience leading cross functional teams, as well as collaborating well with others that are not direct reports in a team environment + Proven track record of leading and winning major defense and government captures + Capture and proposal management training (Shipley or other) + Strategic planning and business development experience + Significant experience working within Federal acquisition process + Experience interfacing directly with Government customers and executive leaders + Comfortable operating in a fast paced, high energy workplace + Ability to work professionally on a team with internal and external sources + Highly proficient in using MS Office suite of tools (Word, Powerpoint, Excel, Project) to produce professional written communication, such as reports, presentations, and correspondence + Strong leadership, team building, management and organizational skills + Proven ability to make sound decisions in stressful business situations + Excellent communication skills; including verbal, written and presentation skills + Proven ability to dissect complex issues, analyze data, and draw strategic insights to inform strategic positioning decisions relative to competitors + Ability to lead consultative sessions and out briefs with senior leaders + Works well under pressure to guide and support completion multiple tasks to meet strict deadlines with a passion to succeed + Ability to travel up to 10% of the time or higher domestically based on business needs + Must speak, read and write English fluently and clearly **What Will Give You a Competitive Edge (Preferred Qualifications)** **:** + 14+ years of experience in Government Business Development, Capture, Program Management or Contract Management + 14+ years of experience leading cross functional teams, as well as collaborating well with others that are not direct reports in a team environment + 10+ years of experience in Government Business Development, Capture, Program Management or Contract Management + 14+ years of experience leading cross functional teams and collaborating with non-direct reports + Experience lead team of capture managers + Experience leading Capture management Excellence (CMX) + Master's degree in Business, Communications or Engineering Disciplines + Demonstrated ability to operate in a fast paced, high energy workplace + Knowledge of various contracting vehicles including Firm Fixed Price or Cost Plus + Familiarity with core technologies and capabilities of GMD offerings + Active US Secret Security clearance **_Compensation:_** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $175,500 - $268,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **_Benefits:_** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **PLEASE NOTE:** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** This job may be eligible for relocation benefits **Please Note:** _Role subject to U.S. export control restrictions. Successful candidates must either be a U.S. Person (defined by U.S. law as a U.S. citizen, U.S. permanent resident, asylee, or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization._ **Work Arrangement:** This role is based remotely, but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Pontiac, or Milford, you are expected to report to that location three times a week, at minimum. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Hourly Wage: **$12.5 - $25.5 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Part-Time** Available shifts: Location **Wal-Mart #1822** 150 CARR 940 STE 180, FAJARDO, PR, 00738, PR Job Overview Career opportunities interacting and providing service to our customers include: Cashier, Customer Service, and Self-Checkout Host. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

**Specialty/Competency:** State & Local Tax (SALT) **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% A career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives to ensure that their filling positions are consistent with good business practices and with the states applicable tax laws and rules. Our team helps our Financial Services clients transform risk and compliance related to state and local taxes into a business advantage by aligning their state tax plan with the business strategy. You'll focus on issues related to abandoned and unclaimed property, income and franchise tax, payroll and employment tax, credits and incentives, and indirect tax. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: + Develop new skills outside of comfort zone. + Act to resolve issues which prevent the team working effectively. + Coach others, recognise their strengths, and encourage them to take ownership of their personal development. + Analyse complex ideas or proposals and build a range of meaningful recommendations. + Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. + Address sub-standard work or work that does not meet firm's/client's expectations. + Use data and insights to inform conclusions and support decision-making. + Develop a point of view on key global trends, and how they impact clients. + Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. + Simplify complex messages, highlighting and summarising key points. + Uphold the firm's code of ethics and business conduct. The Opportunity As part of the State and Local Tax Financial Services team you are set to lead the way as technology-enabled tax advisors who provide benefits through digitization, automation, and increased efficiencies. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. You play a visible role in cultivating meaningful client relationships, inspiring your team, and navigating ambiguity, while upholding PwC's quality standards and contributing to the firm's purpose, principles, and broader business strategies. Responsibilities - Manage client service accounts and lead engagement workstreams - Develop, mentor, and supervise team members to deliver top-notch results - Independently tackle and resolve intricate problems - Foster and maintain significant client relationships - Inspire and guide teams through ambiguous scenarios - Maintain PwC's quality standards and support the firm's strategic objectives - Leverage technology and innovation to boost efficiency and effectiveness - Drive initiatives in digitization and automation to provide client impact What You Must Have - Bachelor's Degree in Accounting, Taxation - 4 years of experience - CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity What Sets You Apart - Master's Degree preferred - Broad knowledge in partnership tax compliance - Proficiency in tax return production and audit defense - Proficiency in tax consulting and structuring - Client relationship management skills - Proven leadership in supervising and coaching teams Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $98,300 - $266,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 135+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - NJ - Virtual **U.S. Base Salary Range:** - The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes

Our client is one of the main owners of shopping centers throughout the island and the United States, urban complexes, manufacturing operations, and food distributors. Looking for a Business Software Manager. Assist the IT Director in defining appropriate software strategies, recommend roadmaps for all applications, participate in the IT Steering Committee, provide a software development plan that meets the future needs of business units, based on cost-effectiveness and IT trends, monitor employee performance under supervision and provide leadership and guidance, participate in the approval of purchases related to software licenses and services, maintain a complete inventory of applications at all times, work closely with the application owner and users to understand functional and non-functional requirements and business needs, record and evaluate user requirements, define development standards applicable to EFI for the software development life cycle, document the design of required systems, changes, or implementations. Responsibilities and Duties As a key leadership role in the IT area reporting to the IT Director, the Business Software Manager is accountable for managing and coordinating resources and processes to deliver software analysis, implementation, customization, changes and releases to all business applications. Participates in defining the strategy for the software development team by driving initiatives that deliver solutions to end users and customer business units. Leads IT analysis and software development staff in all endeavors Leads process automation efforts throughout Company Leads data quality and data management activities to ensure that data is accurate, on time and complete Leads processes dealing with data integration and the creation/use of data repositories from which to extract information through business intelligence tools In charge of creating and integrating business applications or tools that will provide the necessary reports and queries to relevant users If necessary, requests external support, e.g. from software vendors and manufacturers to restore any failed IT service as quickly as possible. Ensure that automated processes are accurate, correct and perform according to design This role is the liaison in the organization to review, analyze and recommend software solutions that add value to the business units. Lead the analysis of new and emerging software technologies that can create value and efficiencies to the business units. Education Bachelor's degree in Computer Science or related field Minimum of five (5) years of experience leading a software development function Master Degree in Computer Science or related field is preferred but not required Must have at least ten (10) years of experience working through the design, development, release cycle, and delivering software products to customers. A record of successful delivery of software applications as an individual, team leader and/ or development manager.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the LifeAs the Sr. Manager, Operational Excellence - Regional Capability Lead you will be a core member of the Enterprise Capability Excellence team to guide, deploy, and execute the Medtronic Performance System (MPS). You will lead strategic kaizen events and co-lead the creation and delivery of Medtronic Performance System training. You will work closely with Regional and Site OpEx leaders to provide coaching and MPS subject matter expertise to implement processes to assure sustained progress and embracement of a continuous improvement mindset. You will be at the forefront of Medtronic's Mission to Alleviate Pain, Restore Health, and Extend Life by developing the skills and competencies of our teams to deliver life-saving products. This position is Hybrid. Careers that Change Lives To support the Global Operations and Supply Chain organization's critical role in achieving this bold ambition, a new strategy was introduced to enable Global Operations and Supply Chain (GO&SC) to become a best-in-class organization that serves as Medtronic's strategic and competitive advantage. Are you looking to create capability and competencies in Operational Excellence (OpEx) for the leader in the Medical Technology industry? As the Sr. Manager, Operational Excellence - Regional Capability Lead you will be a core member of the Enterprise Capability Excellence team to guide, deploy, and execute the Medtronic Performance System (MPS). You will lead strategic kaizen events and co-lead the creation and delivery of Medtronic Performance System training. You will work closely with Regional and Site OpEx leaders to provide coaching and MPS subject matter expertise to implement processes to assure sustained progress and embracement of a continuous improvement mindset. You will be at the forefront of Medtronic's Mission to Alleviate Pain, Restore Health, and Extend Life by developing the skills and competencies of our teams to deliver life-saving products. A Day in the Life As the Sr. Manager, Operational Excellence - Regional Capability Lead you will: Facilitate strategic kaizen events with leadership within region to deliver improvements in performance and programmatic savings. Deliver classroom training for Lean, Yellow Belt, Green Belt, Black Belt, Shop Floor Engagement, and MPS leader training, etc. Provide Medtronic Performance System (MPS) subject matter expertise; partner with functions throughout the region and coach teams across the enterprise on critical capabilities and guide continuous improvement efforts through effective tool utilization. Conduct MPS Site Assessments and champion MPS maturity strategy for the region in partnership with the Regional OpEx leader Facilitate Regional Community of Practice/Best Practice sharing and deployments. Partner with internal improvement resources to develop and deploy capabilities (teach & do). Must Have Bachelor's Degree with 7+ years of experience in Business Operations, and/or operational excellence structures (TPM, DBS, etc.) Six Sigma Black Belt certification. Nice to Have: Proven Technical Competence in OpEx, Lean & Six Sigma Demonstrated ability to teach, facilitate Kaizen, coach on lean and six sigma methods, and provide practical application of content within and across manufacturing and other functional areas. Ability to teach and lead kaizen in Spanish language Ability to collaborate across functions and influence at various levels in the organization (individual contributor to regional leadership). Proficient and experienced in coaching and leading quantitative and qualitative assessments of OpEx effectiveness at sites and within functions. Strong change management, coaching, and mentoring competency. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The Country Club General Manager directs and oversees all aspects of (Country Club) Golf Operations, Tennis, Events, Membership, the Beach Club, and the Rio Mar Community Association. Has the ultimate responsibility for maximum guest satisfaction and financial performance. Education & Experience: At least 5 years of progressive Golf/Tennis Operations related experience and/or training; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience. PGA certified professional in good standing with the Association Class A member of PGA/LPGA Previous supervisory responsibility required. Physical requirements: Long hours sometimes required. Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds. Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For:** The Manager, Client Success Analytics at Datavant will play a vital role with providing analytical support to the Client Success team within our Payer Organization. This role will be responsible for leading a team of Client Success Analysts that leverages data-driven insights to enhance client operations, drive efficiency, support strategic initiatives to ensure accurate reporting and client deliverables to improve overall customer experience. As a manager, this role will lead a team of Client Success Analysts who are responsible for analyzing client and operational data in various ways to help support Client Success to achieve our client's medical record retrieval goals. This position requires advanced data analysis, process improvement, and collaboration with cross-functional teams. **What You Will Do:** + Collect, analyze, and interpret data to develop and maintain dashboards and client reporting that will clearly communicate project metrics and deliverables to track key operational and client success metrics. + Leverage available data to accurately report on where medical records are located throughout Datavant's extensive network, ensuring timely and accurate reporting to enhance client satisfaction. + Analyze customer interactions, support ticket trends, and operational workflows to identify and implement areas of improvement. + Drive the automation of data reporting and operational workflows in alignment with department needs and organizational objectives. + Lead process improvement and facilitate full cycle change management to drive automation and improve efficiency. + Support a team of Client Operations Analysis, regularly monitoring performance and driving culture to create a high functioning support team and a culture of data-driven decision making. + Collaborate closely with the Client Success, Operational Analysts, Operations, Product and Engineering teams to align analytical reporting and the development of best practices. + Ensure analytical and reporting practices align with company policies, Client Success initiatives, and relevant regulatory requirements. + Collaborate with internal stakeholders to drive successful client project completion and ensure client satisfaction. **What You Need to Succeed:** **A Bachelor's degree in Business Administration or related discipline.** + Possess strong analytical skills to interpret complex data and develop actionable insights. + Strong background in change management, with the ability to lead and execute projects that drive automation. + Work collaboratively within a team and internal stakeholders. + 5+ years of experience in operational analysis or similar role + Strong proficiency in data analytical tools ( e.g. , Power BI, Microsoft, Excel , SQL, or similar). + 2+ years of experience leading a high performing team to deliver high - quality work. + Demonstrate competencies in problem solving and critical thinking, with keen attention to detail. + Excellent organizational skills and the ability to work independently and as part of a team. **What Helps You Stand Out:** + Experience working in Healthcare IT and Risk Management industry. + Experience in BI tools and analytics best practices. + Proven ability to analyze complex data, generate insights and drive strategic decisions. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

**_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at ************************ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and successful implementation of Trellix Solutions. The CSM must consult with customers at all levels, articulating the value of Trellix solutions and services to inspire the adoption of products, services, educational offerings, and support. This role also focuses on managing both the health and renewal motions of customer accounts, driving renewal deals from start to finish, while identifying opportunities for upgrades and cross-sells. Ultimately, the CSM's efforts promote retention and loyalty, leading to successful renewals and overall customer satisfaction. Serves as the primary post-sale point of contact for clients/customers. Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of company products/services. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s)/services. May recommend specific solutions to achieve customer's desired result. Holds direct responsibility for identifying opportunities and closing additional revenue from assigned clients, including upselling and cross-selling of related products/services; accountable for client renewal and retention results. Ensures best practices are adopted for product use. May handle escalations and coordinate across functional areas of the company, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and/or Support. May or may not be on a sales incentive plan that is based on individual and/or team sales results (e.g., revenue, bookings, unit sales). This is an individual contributor role. **_Company Benefits and Perks:_** We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. + Retirement Plans + Medical, Dental and Vision Coverage + Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.