Customer Service Manager Jobs in Sherrelwood, CO

The goal of the Client Services Lead/Support (dependent on experience) position is to coach, facilitate, manage, execute and advise on a breadth of financial and non-financial activities associated with our high net worth clients'. A successful candidate in the role will be able to quickly create a trusted relationship with the client, other advisors, family members, etc. Full time permanent 100% in office role. MUST HAVE STRONG SERVICING OF CLIENTS BACKGROUND! Client Services Lead/Support Overview · Be an active participant of a dynamic client service team, solving complex family office problems with the strictest confidentiality · Participate in brainstorming sessions on complex client strategies. · Manage detailed execution of tax, estate, investment, entity, etc. strategies. · Support Accounting Analysts in client bill payment requests, ensuring timely and accurate execution. · Facilitate and/or assist in client meeting preparation and follow-up. · Perform cash flow and financial planning analyses, including reviewing clients' cash, liquid, illiquid, holdings and investment allocations. · Communicate with clients in a professional, clear and concise manner Coordination & Project Management · Coordinate with third parties including: brokerage firms, banks, accountants, insurance agents, attorneys, trustees, real estate agents, etc. · Analyze, manage, execute and follow-up on cashiering requests including checks, wires, deposits, journals and ACH transfers. · Assist with client tax planning and annual tax return preparation including gathering tax documents for clients' accountants, processing payments of income and property taxes, and overall coordination. · Coordinate private client loans by managing promissory notes, tracking loan activity, and providing clients and accountants with status updates. · Manage and maintain the organization of client information within financial planning systems, CRM databases, online filing cabinets, etc. · Work with the internal team to ensure reports and personal/business financials are accurate. · Prepare needed forms for new bank, brokerage and bill pay accounts, obtaining signatures and following-up on account setup as needed. · Assist with establishing various entities for clients filing/ tracking necessary paperwork related to those entities (primarily LLCs and Trusts). · Manage clients' private investments by preparing forms as needed, following-up on documentation, notifying various third parties, and coordinating with clients. · Ensure timely insurance renewals and payments for clients. Candidate Requirements: · Commensurate relevant experience. Financial or adjacent industry preferred. · Degree from a top tier university. · High attention to detail and organizational acumen. · Polished presence and ability to communicate clearly in person and electronically. · Ability to manage a significant workload (we compensate at the top of the market). · Able to balance multiple non-congruent tasks with an eye for proper prioritization. · Curiosity and willingness to learn something new. About Us: We value your story, how you got here and where you are going. We work diligently to build and maintain the appropriate structures, tools and support for every client's uniquely evolving financial universe, and we have a story of our own. We founded the Financial Firm in 2005 to fill a void of services that we personally experienced as clients. Everyone wanted to manage our money - no one wanted to help with the often confusing and time-consuming realities of having wealth. With more than a decade of service to families across the country, we possess the knowledge, experience, and skills that are vital to creating and managing multiple complex family offices. To us, “family office” is not an add-on, it's who we are! MUST BE LOCAL AND HAVE 3-5 YEARS OF FINANCIAL SERVICES BACKGROUND (NOT MORTGAGE OR LOAN SERVICING). WILL NOT HOLD LICENSES. Will be working with individuals not companies. MUST HAVE A BREADTH OF KNOWLEDGE WITHIN THE FINANCIAL INDUSTRY.

CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery, is now hiring a front-of-the-house Service Manager for our location in Colorado Springs Weekends are required with a 50-hour typical workweek. Salary range is $50,000 - $55,000, depending on experience, plus bonus. Benefits include 2 weeks of vacation, health, dental, life/disability insurance, and more. Plus, we're closed on Christmas day. CyHawk is a growing company that opened our first Perkins in 2007 and recently acquired our 19th restaurant. SUMMARY OF POSITION Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. REPORTING RELATIONSHIPS Reports: Directly to General Manager Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools LEADERSHIP ABILITIES Demonstrates principles actions, uses sound judgment and follow through on commitments. Anticipates problems and issues and makes timely and sound decisions. Demonstrates a passion and working knowledge of food, liquor, beer and wine. Leads by example and maintains a guest first focus. Sets and shares goals with team, monitors and tracks progress of goals. Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement. Clarifies roles, responsibilities, priorities and expectations. POSITION ACTIVITIES AND TASKS Assists the General Manager in planning and analyzing administration and operations manpower. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees. Ensures proper management of the facility and equipment through preventive Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application. Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies. Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly's supervision. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Ensures the thorough training and development of non-exempt personnel directly supervised. Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.

Company Description: Pathstone is a dynamic, rapidly growing, partner-owned wealth management firm that serves ultra-high net worth families, single family offices, and foundations and endowments. Our comprehensive range of services and deep expertise goes far beyond investment advice. We provide tax planning and compliance, insurance and risk management, lifestyle management, wealth and estate planning, trust services, and philanthropy services. We have 20+ office locations and more than $150b in Assets Under Advisement and Administration. The number of Pathstone team members has more than doubled in the past five years. As a Certified B Corporation, Pathstone seeks to make a difference in the lives of our clients and their families as well as to offer a positive and supportive work environment for our employees. Our team members are encouraged to pursue their passions by serving on committees and initiatives addressing topics of importance to our business. Our talented people are our greatest asset and therefore we offer a competitive, comprehensive, and flexible benefits program that helps meet the needs of our team members and their families. Pathstone's benefits include comprehensive medical, vision, and dental coverage, flexible spending, flexible PTO, life insurance, education support, 401k plan, parental leave, and more. Qualifications: Bachelor's degree in related field is required (Business, Finance, Accounting, Economics). CFP (preferred). Prior experience in the financial management industry of 4-7+ years is required. The ideal candidate will possess strong analytical, quantitative, problem-solving, and client service skills. Being detail-oriented and understanding time-sensitive issues are extremely important, along with having solid PC and Microsoft Office suite skills, particularly Excel. Being comfortable speaking with clients and their other professional relationships concerning money movement, account openings, trades within accounts, and basic daily operations is a plus. They will need to show a positive attitude and initiative in all aspects of the position, as well as demonstrate the ability to prioritize tasks in the face of competing demands. At the same time, they should enjoy learning and growing and be motivated to take on new challenges. Strong verbal and written communication skills are important to the role. Basic understanding of investments including mutual funds, separately managed accounts, and alternatives is important. Job Description: Support our Client Advisory Team in all manners of client service, daily operations, and special projects, which can include preparing performance analysis, investment manager background work, and client presentation material. Advisory positions are a career path lending to increased client engagements and complexity over time, while supporting Directors and Managing Directors across the firm. This role supports the firm's Boulder/Denver offices. Job Responsibilities: Provide support to a Client Advisory Team in the communication and implementation of client investment strategies. Communicate with clients directly via phone, zoom, and in-person meetings, and be the first point of contact for client inquiries, solving problems, and proactively meeting clients' needs. Draft letters of instruction, complete account applications, manager agreements and fund subscription documents, organize supporting documentation, and follow the process through in tandem with the firm's Capital Markets Group. Act as information provider to accountants, banks, investment managers and other professionals also supporting clients. Due to the required expertise in all client operational matters, this role will serve as additional support in the quarterly reporting process, specifically in reconciling and otherwise reviewing client reports. Be a mentor and resource for Associates and Senior Associates on operational matters, such as recon, reporting, account opening/transfers, etc. Series 65 or 66 is required upon 90 days of employment. This role is required to be in the office four days a week. The time can be split between our Denver and Boulder offices. Pathstone is committed to creating a diverse environment and is proud to be an equal opportunity employer.

An amazing hospital an hour north of Denver is in search of a new Manager of Invasive Cardiac Services. The Manager of Invasive Cardiac Services will report directly to the Director of Radiology with a dotted line to the Director of Cardiology. This person will be supported by their Directors, staff and multiple Board Certified Physicians all working together to provide comprehensive care to this specific population of patients. This Manager of Invasive Cardiac Services will have the opportunity to continue growth and development of their career under the direction and mentorship of a great team in a world-class department. This well developed Invasive Cardiology Department consists of state of the art technology, servicing a 100+ bed hospital. The Manager of Invasive Cardiac Services will join a department that is known for excellent patient care and playing a significant role in diagnostic imaging and early intervention. The Manager of Invasive Cardiac Services will be in charge of overseeing that invasive cardiology procedures provided by staff are efficient and thorough. This involves keeping staff up to date with current best practices and making sure they are following guidelines set by the hospital. In addition, the position requires collaboration with the Directors and physicians to achieve the highest level of operational and clinical efficiency that aligns with the hospital's standards and values. The Manager of Invasive Cardiac Services will also have opportunities to develop their staff through education and quality improvement initiatives. Nestled against the foothills of the Rocky Mountains, this vibrant city is known for its picturesque landscapes and lively community spirit. Often hailed as a haven for outdoor enthusiasts, the town is surrounded by a network of hiking and biking trails, offering endless opportunities for exploration. The city enjoys over 300 days of sunshine each year, providing the perfect backdrop for the many festivals and events that fill the local calendar. In addition to its natural beauty, the area is also celebrated for its rich cultural scene, with a bustling downtown area featuring unique shops, diverse dining experiences, and a thriving arts community. As the home of Colorado State University, the town buzzes with youthful energy and innovation, making it a dynamic place to live and visit. The Manager of Invasive Cardiac Services role is being offered a competitive salary in addition to a generous benefits package.

Plant Manager - Aerospace Manufacturing 📍 Arvada, CO | 💰 Up to $180K + Benefits Are you a seasoned Plant Manager with aerospace manufacturing experience? This role offers the chance to lead a high-performing team, drive operational excellence, and play a key role in precision machining and government contracts. Key Responsibilities: Oversee all plant operations, ensuring efficiency, quality, and compliance with AS9100 standards. Lead a team of 18+ employees, managing Operations, Supply Chain, Production Control, and Quality. Drive Lean and Six Sigma methodologies for continuous improvement. Balance commercial and government programs, optimizing workflow and schedules. Collaborate cross-functionally with Program Management, HR, and Finance. What We're Looking For: ✔ 15+ years' experience, including 3-5 years in plant management. ✔ Strong background in aerospace manufacturing and machining operations. ✔ Experience with ERP systems (JobBoss/ECI preferred), supply chain, and financial oversight. ✔ Proven leadership in high-pressure, fast-paced environments. ✔ Expertise in Lean, Six Sigma, and process optimization. Why Join Us? ✨ Competitive salary up to $180K + incentives ✨ Comprehensive benefits (health, dental, vision, 401K match, PTO) ✨ Collaborative, growing aerospace environment 📅 On-site, 5 days/week | 🚀 Apply now to make an impact!

Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems to a degree where adoption is effortless. We encourage you to visit our careers page and read this blog post to learn more about our culture. We are backed by Golden Gate Capital, a Tier 1 private equity firm based in San Francisco, CA. Golden Gate has a diverse portfolio of companies with over $19 billion in committed capital. About The Role Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process? We are looking for an Area Manager to join us on our journey to facilitate a digital revolution in the B2B supply chain. We are a culture-first organization that works relentlessly to maintain our culture. The Area Manager is responsible for all chassis data input, ensuring chassis are properly assigned to carriers, ensuring chassis status, (ready line, in custody, needs maintenance) then coordinating needed maintenance and/or pickup and maintaining the data entry associated. This position would also occasionally be utilized to assist in others as needed, route recon, and driver onboarding. Essential Duties And Responsibilities Driver Community Management (drive culture) Carrier, Owner Operator and Driver Recruitment Regional Supplier Relationship and KPI Management P&L Ownership Regional cost analysis and contract execution Regional intelligence (pricing, market outlook etc.) Competitor information/evaluation System updates, region specific, and driver improvement Driver evaluation Coordinate Training/onboarding Coordinate with HSE & Compliance Manager for risk & communications with drive teams Other duties and special projects as assigned Qualifications/Skills 50% travel into the field - company or leased vehicle provided Oil & Gas industry experience strongly preferred Proficiency in Microsoft Office (outlook, excel, word) Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary. Ability to multi-task projects and required tasks in an organized fashion Ability to work in a team environment as well as self-motivated in individual projects Ability to communicate both verbally and written to all levels of the organization Educational/Experience Requirements Bachelor's degree required 5+ years truck operations or related experience and/or training Prior Oil & Gas industry experience Compensation: $90-125k Benefits At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers. We offer a competitive benefits package as well as numerous additional perks, including: Competitive compensation package Paid Time Off and Holidays Health, Dental and Vision Insurance 401(k) retirement plan with company match Flex and Health Savings Plans Company-paid life and short-term disability insurance Company-paid parking or RTD pass Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance Tuition Assistance Employee Assistance Program (EAP) Free or discounted legal program Product & Services Discount Program Modern office space in downtown Denver with daily coffee, tea, drinks & snacks We supply the industry's best hardware and productivity software Vorto is an Equal Opportunity Employer. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Must Haves: Experience managing external relationships, optimizing performance, and driving business growth Ability to analyze performance metrics (e.g., in Looker) and use insights to inform strategic decisions Comfortable with ambiguity, proactive in identifying opportunities, and driven to experiment and improve Experience in providing excellent traveler centric customer support in a B2B environment Data & tool savvy - comfortable using AI tools, travel technology, and data platforms like Looker Nice to Haves: Prior work in travel, tourism, or hospitality, particularly with travel operators or platforms Understanding of market dynamics and ability to build relationships across cultures Fluency in additional languages for engaging with diverse partners worldwide Passion for travel Day to Day: A growing travel company in Boulder, Colorado, is looking to add a Partner Success Manager to their team! In this role, you'll manage a region of destinations, ensuring partners are well-positioned to meet traveler demand while balancing volume and capacity across the network. You'll monitor traveler requests, track partner performance, and optimize offerings to drive success. You'll identify, recruit, and onboard top local travel specialists, set and track KPIs, and adjust strategies based on performance insights. You'll train partners on best practices, analyze performance data in Looker, and leverage AI and tech tools to streamline workflows. Collaborating with internal teams like Customer Support and Product, you'll address partner needs, support product launches, and enhance platform capabilities. Attending travel expos will help you stay ahead of industry trends and expand valuable partnerships. This role is offering a base salary of $55,000 - $75,000. If this is the role for you, please apply today!

State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting. Who You Are: You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results. You thrive in a high-energy, fast-paced, customer-focused environment You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company. You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences. You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader. You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms. You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment. What You Will Do: Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback. Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people. Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture. Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. Job Benefits: Compensation: $18.00-$25.00(based on experience) Comprehensive health insurance package with an employer contribution 401K available after 1 year of employment Employee Discount Opportunity to be a critical member at a people-centric, fast-growing company IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.

Store Manager - Brighton, CO Schedule: Mon-Fri, 7:30 AM - 5:00 PM Benefits: Medical, dental, vision, company-paid life and disability insurance, 401K with employer match Looking for a leadership role where you can run the show and make an impact? We're hiring a Store Manager to lead operations, grow revenue, and build a strong, customer-focused team. What You'll Do: Lead & Develop: Hire, train, and motivate a high-performing team. Drive Results: Manage revenue, control costs, and hit key goals. Run Operations: Oversee scheduling, inventory, and daily workflow. Ensure Safety: Keep the store safe, organized, and compliant. Deliver Service: Make sure customers get top-notch service every time. What You Need: Proven Leadership: Experience managing teams, budgets, and operations. Industry Know-How: 5-10 years in construction or equipment rental preferred. Strong Communication: Confident writing reports and procedures. Tech-Savvy: Comfortable with business systems and software. Problem Solver: Quick thinker, strong decision-maker, and hands-on when needed. 📌 Important: Pre-employment background and drug tests are required for this role

Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a ‘Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1 st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). * Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing? The Airport Customer Service Manager reports to and assists the General Manager of Airport Customer Service in delivering outstanding and safe operational performance, customer service and financial performance in one or more Frontier airport locations. The Airport Customer Service Manager is an alternate Frontier representative to both the airport and business partner for the station(s) and serves as both a liaison and representative for all customers, internal and external. The Airport Customer Service Manager has regular / daily interaction with Frontier managers and directors. Essential Functions Safety - Be a champion for safety through accountability, awareness and communication. Ensure that all employees, direct and business partner, understand the importance of safety and require that they conduct themselves in a manner that reflects this value and enhances the level of safety of the company. Operational Performance - Ensure outstanding operational performance through effective cross-functional leadership during day-to-day operations. Work with other operational and planning departments to influence and improve day-to-day performance. Ensure front-line visibility to station and corporate goals and drive continuous improvement through effective management and development of processes and procedures. Customer Service - Lead a team to deliver superlative customer service through engagement, motivation, coaching and leadership. Be a tireless advocate of Low Fares Done Right and effectively communicate its meaning to Frontier's business partners and front-line teams. Fiscal Responsibility - Continuously strive to lower costs to improve the company's position as an Ultra-Low-Cost Carrier. Regulatory Compliance - Ensure compliance with all airline and government agency regulations and protocols. Monitor compliance to all FAA, TSA and DOT regulations. Establish sound working relationships with FAA, TSA, Customs, Immigrations, airport authorities, and business partners. Where applicable, ensure all international requirements are met and complied with, working with CBP and governments where necessary to procure rights and slots. Vision - Keep an open mind to new ideas and ways of conducting business, while focusing on the company's goals and business plan. Foster an environment where employee suggestions are vetted and implemented when in line with the company's direction. Visible and Active Leadership - Be a willing, motivational leader who seeks out opportunities to get in front of employees and business partner employees to establish excellent two-way communication. Be a role model for others to follow. Guide business partners as they lead the day-to-day operations of their stations. Availability - Be available 24/7. This includes phone calls, texts, and email responses in real time. Data Analysis - Have the ability to interpret and pull reports from multiple company reporting platforms. Reward and Recognition - Identify successes and seek ways to recognize superior performance while ensuring high standards are set and maintained. Appearance - Ensure that a high standard is set with regard to the appearance of our business partners, facilities and equipment. Administration and Quality Assurance - Manage the contractual requirements of the station, ensuring that local management is adhering to set standards. Monitor compliance with all training, safety, financial and operational goals, ensuring that business partners understand and perform to the level of expectation and operational excellence expected by Frontier. Technology - Assist in the performance of technology to make our stations as efficient as possible, working with the Information Technology Division (IT). Qualifications Bachelor's degree preferred or equivalent work experience 2+ years prior passenger airline experience in a leadership role Previous Station Supervisor experience preferred Fluency in Spanish required for predominantly Spanish speaking or Latin American locations. Knowledge, Skills and Abilities Must be able to lead employees of business partners and provide guidance and direction. Ability to become qualified in all required training courses Ability to troubleshoot performance and lead process improvement. Skill in interpersonal communications, leadership, delegation, collaboration, critical-thinking, and problem solving Knowledge and understanding of Federal Aviation Administration Regulations, Transportation Security Administration, Department of Transportation, Americans with Disabilities Act, as well as any other regulatory entities Travel 10% - 50% Equipment Operated Standard office equipment, including PC, copier, fax machine, printer Work Environment Typical office environment, adequately heated and cooled Outdoor work, around heavy equipment All types of weather Physical Effort Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently. Supervision Received General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Positions Supervised None Salary Range: $62,000 - $86,366 Please note: This posting has a closing date of 4/14/2025 midnight MT. Workplace Policies At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws. Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

About Actabl: Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! Actabl's mission is to empower the people that power hospitality. We're on a journey to provide better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world. About the Opportunity: Actabl is seeking a dynamic Director of Customer Success to lead and inspire a team of high-performing Customer Success Managers, foster trusted customer partnerships, and drive industry-leading retention and growth. With a deep understanding of hospitality customers' business needs, you will play a critical role in enhancing their financial and operational performance while maximizing the value they derive from Actabl's software solutions. Reporting directly to the SVP of Customer Experience, you will serve as a strategic leader, shaping and optimizing the post-sales customer journey. Responsibilities: Leadership and Team Management: * Provide strong leadership to a team of Customer Success Managers, fostering our valued behaviors (start with people, demand integrity, delight the customer, champion innovation, and make it happen). * Develop the Customer Success team with proven methodologies for proactive customer engagement to optimize the customer's use, value, and satisfaction with our products. * Oversee and optimize your customer portfolio by strategically assigning Customer Success Managers to accounts, ensuring alignment with customer needs and team capacity. Data-Driven Strategy and Execution for Customer Retention and Growth: * Collaborate with a cross-functional leadership team, including Onboarding, Customer Support and Finance, to optimize our post-sales customer journey. * Refine and continuously improve our customer business reviews to focus on value demonstration connected to our customer's goals. * Monitor and analyze your customer portfolio to deeply understand customer sentiment, predict churn risk, and identify growth opportunities. * Develop and deploy playbooks for churn mitigation efforts and customer escalations. * Partner with Account Management on the Sales team to identify and upsell, cross-sell, and expansion opportunities for your customer portfolio. Voice of Customer: * Establish and maintain strong relationships with high value customers, including attending high priority industry conferences and customer events. * Leverage customer insights, data, and feedback to act as the voice of the customer across the organization, influencing product roadmap and strategic initiatives to drive customer retention. Qualifications: * 5+ years of experience in customer success or a related field, with at least 3 years in a leadership role, preferably within a SaaS company * Demonstrated success in leading and scaling a customer success team, including hiring, training, and developing team members. * Experience leveraging tools and technology to enable proactive customer success (bonus points for ChurnZero experience). * Proven ability to build and sustain customer relationships that drive retention and growth. * Proven track record of data-driven approach to churn risk mitigation and strong escalation management. * Preferred background with experience at a SaaS company or in the hospitality industry. Key Competencies: * Leadership and Team Development: Ability to lead, inspire, and develop a high-performing team, fostering a collaborative and high-performance culture. * Customer Relationship Management: Expertise in building and nurturing long-term customer relationships. * Data-Driven Decision Making: Proficient in analyzing data to inform strategies and improve customer outcomes. * Strategic Thinking: Ability to develop and communicate a clear strategic vision for the Customer Success function. * Cross-Functional Collaboration: Skilled in working with various departments to ensure a cohesive and comprehensive approach to customer success. * Communication: Excellent verbal and written communication skills for clear and effective interaction with customers and internal teams. * Risk Mitigation: Extensive experience in identifying, assessing, and mitigating customer risks using a data-driven approach. * Project Management: Highly organized with the ability to manage multiple projects and priorities simultaneously. Additional Information: * Compensation: Base salary range of $150-175k + $10-20k annual bonus target * Location: Preferred location for this position is our Denver office. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary. * Work Environment: We are a hybrid friendly company with office hubs located in Atlanta and Tampa, in addition to our new headquarters in downtown Denver. No matter where you live and work, you're a part of the Actabl team.

We are searching for a professional customer service manager who speaks English and Spanish. This position is for a fast paced, high call volume environment for one of our clients. This client handles calls from both business customers and consumers. The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who have worked in various industries during their careers. Management are fun, creative, and focused on quality versus quantity when it comes to customers. Currently, they are focused on innovation in software systems and mobile capabilities.This business has tripled business in the last 3 years with profits up 5 fold. This client works with residential and commercial companies as well as contractors. Our client is a small company with between 40-50 employees and is located in North Denver. This client is ranked in the top 3 in their industry in Colorado and in the top 100 in the United States. Job Description The Customer Service Manager must be able to describe to internal stakeholders, individual contributors and customers how varying systems work together to deliver a service and product. This position also requires someone with strong organizational skills, high accountability for providing superior customer service. The individual must have the ability to develop relationships quickly and to build trust and loyalty among our clients, partners, and supporting internal departments. The Customer Service Team Manager must be able to think and adapt quickly to an ever-changing environment with complicated structures. The ideal candidate has an internal drive that will help them to continually improve our performance in running events for our customers. They will have full accountability to our customers for ensuring successful events. Some days, this Call center receives 100+ phone calls per day and the CSR Manager needs to be VERY hands-on to help answer phone calls and deal with escalated issues. Responsibilities: Provide ongoing leadership in a multi-product Customer Support environment. Staff Management for 4-5 people in CSR team Ensure staff alignment with departmental and company imperatives, expectations, deadlines and procedures. Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution-oriented recommendations. Ensure team members are receiving regular feedback as it relates to performance, expectations and career path through metric tracking. Organizational Support Perform process management by identifying outdated processes and documenting new processes. Assist with managing, communicating and implementing coordinator activities that are impactful to the Customer Services team. Ensure any changes are integrated into daily processes. Identify ways to drive operational efficiencies while continuing to provide a high level of quality customer service to our customers. Refine internal training paths for new and existing employees to ensure comprehensive, consistent, and thorough education is taking place. Ensure customer satisfaction as it relates to all elements supported by Customer Services. Ensure proper quality controls and tests are in place for those items. Handle any escalated customer issues , and ensure internal escalation processes are being adhered to. Assist with monitoring CS Key Performance Indicators to validate department efficiency and effectiveness. Oversee the implementation and maintenance of CS tools Ensure quality case management through Salesforce or other CRM Qualifications Experience Required At least three years of management experience required, with strong preference given to candidates with management experience in customer service Must have at least three years of experience working in a customer service environment Preferred: Bilingual in Spanish Skills Ability to lead and advocate for a team Excellent customer service skills Excellent verbal and written communications skills Ability to learn new, technical concepts and products quickly Ability to build and maintain strong, reliable relationships Strong at problem-solving and attention to details Effective time-management, planning and organizational skills Aptitude to effectively prioritize and complete multiple tasks Capable of working collaboratively with others in a team Ability to think and adapt in an ever-changing environment Proven talent to deliver high-quality, result-based work Education and Experience: Bachelor degree in related field, or equivalent in experience required Additional Information All your information will be kept confidential according to EEO guidelines. Bilingual candidates who are Spanish Speaking are encouraged to apply Location: Denver office-Located in North Denver Shift Hours: 6:30-3:30 or 7:30-4:30 M-F , no after hours or weekend work Benefits: Full time employees receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Company match (3%) on 401K, and more! Our employees also receive Paid Vacation, Holidays, etc. This position requires a drug test, background check, and reliable transportation. Interview Process : 1. Phone Interview with Recruiter and In person meeting Phone Screen with CSR Manager and HR Director 2. In person interview with CSR Manager, HR Director, and Management Team Start Date: Immediate pending clear background check and drug test

Job Details Main Office - Denver, CODescription Ambassador and spokesperson for the company Work as a team with other team members Follow all company philosophies, policies, and procedures. Follow all company safety rules and requirements. Enforce company philosophies, policies, and procedures within the Client Care department. Represent the company in a professional manner. Oversee daily performance of CCR's. Empower CCR's to perform roles and responsibilities with quality and efficiency. Act as backup for Client Care team, answering phone overflow as needed. Quality Control: Monitor phone calls to assure that they are answered timely and correctly to maximize booking rates and client experience. Listen to, review & score recorded calls from CCR's for quality assurance; ensuring professional practice is being processed. (a minimum of 2 calls per week per CCR) Complete required reports to assure CCR's team members are meeting job expectations. Prepare and host department meetings as scheduled based on external department meetings. Complete interview + offer process of new CCR's as needed. Complete termination process of CCR's with guidance of HR Manager ad needed. Conduct all aspects of onboarding and training for CCR, including but not limited to dispatching, computer training, phone skills, script, and paperwork duties Act as backup Dispatcher/ Dispatch Manager for coverage Develop and maintain a training manual for the Client Care Department Prepare evaluations for all CCR's including stats and performance notes based on KPI's on client care expectations and job description. Perform evaluations for all CCR's on annual basis and 90 days post phone date and ensure HR Manager receives notice evaluation, pay increases. Assist Operations Team + CCR's with questions on Service Titan (basic functions and reporting) Reevaluate, adapt and innovate CCR processes and adjust as business needs Performs related work as assigned. Travel for additional personal development and training as needed. Assist with troubleshooting & fixing issues with phone system. Qualifications Customer Service Experience Management Experience Service Titan Experience preferred. Knowledge of the Windows Operating system Proficient & advanced computer and typing skills. Basic understanding of Denver Metro Area Minimum high school diploma or GED equivalent Basic math and reading comprehension. On going management and technical training will be required from time to time outside of the office and after hours.

Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company. Benefits you'll receive: Annual Compensation Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company-matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What we're looking for: Recent graduate with bachelor's degree OR associate's degree plus at least two years' supervisory experience Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions Valid driver's license Flexibility to work days, evenings, overnights, weekends, and holidays Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely Extra points for this: One year of experience providing high quality customer service Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.* DenverColoradoUnited States of America

Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positively influence decisions What you'll get The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years Mentorship and guidance in an impactful career in healthcare Great benefits - Serenity covers 90% of healthcare premiums (medical, dental and vision) Paid time off - 20 days annually (PTO and paid holidays) About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients In accordance with Colorado's Equal Pay for Equal Work Act this position has a salary of $60k annually. *This position is contingent on successfully completing a criminal background check upon hire.

What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries and start helping our customers push the limits of what's possible in their world of motion. Wazee Crane, a division of the Timken Company, has an opening for a Customer Service Manager at its Broomfield, CO location. The Customer Service Manager is responsible for managing all customer-related activities related to sales generation, technical estimating, quote management, and customer communication. This position is responsible for fostering customer relationships, following up on quotations, and generating sales leads to ensure the company meets its revenue growth objectives. This position also manages a team of customer service analysts and reports into the Engineering and Customer Service Manager. Essential Responsibilities Customer Service Oversee all customer-related activity Manage customer service team Generate order progress reports as requested by customer Coordinate customer visits based on order requirements Serve as factory liaison to customers for specific orders Ensure timely response to all customers' needs and requests Other duties as required Quoting Perform technical estimating duties; collaborate with engineering team as needed Ensure competency and accuracy of technical estimates Review estimates created by customer service team Generate quotes based on customer inquiries, technical estimates, and engineering specs, verifying all information needed for accurate delivery Follow up on all open quote opportunities to maximize bookings Ensure that all customer quality and commercial terms and conditions are properly recorded in order entry information and that the factory meets those requirements Perform necessary customer presentations during customer visits to facility Inside Sales Maintain comprehensive knowledge of company's capabilities, services, and products Assess customer needs, oversee engineering specifications, and convert customer opportunities into profitable sales Maintain existing sales and services, while implementing sales strategy and tactics to assure market growth Identify and implement new methods of lead generation Minimum Qualifications Bachelors degree in business or related field 7 years of experience in customer service; 12 years preferred 5 years of experience leading a team;prior management experience preferred Familiarity with quote generation in ERP system required 5 years of experience working in a manufacturing setting preferred Industrial machinery sales experience preferred Technical estimating experience preferred Skilled in MS 365/Office Suite Key Attributes Customer service oriented Multi-task, identify priorities, and meet deadlines Professional verbal and written communication skills, in person, and on the telephone with all levels of customers, suppilers and internal support teams Effective problem identification, analysis, and resolutions skills Excellent organizational skills Delegate and direct workflow Demonstrated ability to perform as part of a team, with the ability to lead or work independently as required Ability to manage time and priorities for maximum efficiency with available resources Display entrepreneurial spirit and quickly adjust to changing market conditions Possess high energy level and ability to manage a multitude of tasks concurrently Work Environment This position works 5 days per week on-site at our Broomfield, CO manufacturing facility Work schedule is generally 7 a.m. to 4 p.m. Monday - Friday. The yearly compensation for this role is $86,500- $119,000, is commensurate on experience and education, and could pay more or less than the posted range. This full-time position is eligible to participate in the company's short-term incentive program, paid time off plan, 401k, and comprehensive benefits package including medical, dental, and vision. Qualified candidates can apply for this position by clicking on the link located in the job posting at ********************** This position will be posted until September 30, 2024 or filled. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match. Career Development: We offer extensive learning and development opportunities to support growth. The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

(Full Time, Non-Exempt) Application Closing Deadline: For best consideration, please submit your application materials by 4:00 p.m. March 31, 2025 Hiring Range is $41,159 to $46,372 annually based on qualifications, education and experience as it relates to the position. Position will primarily work a Tuesday to Saturday schedule mostly afternoon/evening shifts. Position Summary: Under the supervision of the Recreation Manager of Customer Service, this position is responsible for providing exceptional leadership, customer service and supervision at the assigned location. Primary responsibilities include oversight of all front desk operations and providing general facility supervision. In addition, this position will work with frontline staff at multiple Recreation Centers in various capacities to ensure that operations are consistent across the board. The job requires schedule flexibility to ensure coverage and is primarily responsible for evening shifts to provide leadership and supervision at the facility. Essential Duties: * Manage facility front desk operations with a strong focus on customer service, facility cleanliness, safety, and staff productivity to ensure a high quality of services. * Hire, train, schedule, supervise and evaluate assigned staff; provide or coordinate staff training, regular staff meetings and work with employees to correct deficiencies. * Regularly cross train staff at multiple Recreation Centers on Point of Sale, Registration, and Facility Scheduling software. * Review and approve bi-weekly timesheets and work directly with payroll to resolve any pay issues. * Responsible for maintaining and tracking CPR certifications of frontline staff. * Provide general facility leadership and supervision in the absence of the Recreation Manager. * Multi-task by performing customer service representative duties, approximately for 50% the time, while also completing other work assignments. Open and close the facility and maintain flexibility to cover a variety of shifts to ensure adequate coverage. May also be required to assist at other District facilities. * Maintain records and generate reports as directed, including but not limited to weekly/monthly reports, facility usage reports, payroll documentation, incident/accident reports, cash reports, monthly passes and personnel evaluations. * Remain visible and regularly interact with patrons, special groups, and members of the public. * Provide superior customer service, resolve complaints and respond to inquiries in a timely manner. * Respond to facility related emergencies such as evacuations, medical emergencies, suspicious behavior, etc. Complete incident and accident reports, and follow up accordingly to District procedures and requirements. * Complete routine walkthroughs of facility and locker rooms and resolve facility hazards. * Oversee facility rentals at assigned locations including responding to inquiries, completing bookings and collecting payment. * Enforce a high level of operation and risk management standards through combination of staff training, adequate procedures and regular review. * Ensure that facility rules and safety standards are followed while providing excellent customer service. * Maintain a high level of communication through effective in-person and written methods, including a weekly staff memos and quarterly staff meetings. * Keep abreast of Center and District events, programs, schedules, systems and policies and procedures to effectively share information with customers and staff. * Work cooperatively with staff and support various programs by assisting with their facility and program needs. * Supervise front desk cash handling, including reconciling cash drawers, completing cash reports and maintain petty cash. * Communicate issues/complaints to supervisor as needed. * Assist with facility maintenance including room set-ups and tear downs, light custodial responsibilities, etc., as needed. * Responsible for purchasing, pricing, inventory and regular reporting pro-shop items, drop-in athletic equipment and office supplies. * Monitor general operations budget and keep within approved budget. * Ensure the general security and safety of the facility including control of keys, petty cash, and security monitoring system in conjunction with the Recreation Manager. * Attend facility, department and district meetings and trainings, as well as may serve on a variety of District wide committees. * Attend work on a regular, reliable and punctual basis; sub for co-workers when available; is responsible for securing substitutes for shifts unable to work. * May be required to work special events and/or after hour rentals as necessary. This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required. Education and/or Experience: * Must be at least eighteen (18) years of age with a High School diploma or GED equivalent. * Minimum two (2) years of experience in recreation, customer service, or other closely related field. * Minimum one (1) year experience in a supervisory or lead capacity required. * Combination of education and experience will be considered. Licenses, Certifications, and Other Requirements: * Current certifications in AED/CPR and First Aid or the ability to obtain such certifications within thirty (30) days of employment. * American Red Cross First Aid/AED/CPR Instructor certification or the ability to obtain such certifications within ninety (90) days of employment. Necessary Knowledge, Skills and Abilities: * Knowledge of modern office procedures, methods and general office equipment (computer, copier, fax, telephone, etc.). * Knowledge of recreational programming and facility operations; customer service principles; working with registration, point of sale and facility scheduling software programs. * Ability to problem solve emergency and difficult situations in the absence of other leadership in a timely manner. * Must be willing to work a varied work schedule which may include some evenings, weekends and holidays. * Must have the ability to physically access assigned location in all weather conditions. * Proficiency with applicable computer software applications (Word, Excel, Outlook). * Possess basic math skills and have the ability to handle money and operate a point-of-sale system. * Must have the ability to perform multiple functions at once and the ability to handle the public in a friendly and professional manner. * Must have the ability to communicate effectively verbally; establish and maintain working relationships with employees and the public. Material and Equipment Used: This position regularly uses office equipment and supplies such as a computer, cash register, credit-card machine, calculator, telephone, printer and fax machine. May be required to utilize cleaning materials and have contact with various chemicals for cleaning. Working Environment: This position primarily works in a busy recreation facility/pro shop and office environment subject to continuous interruptions and background noises. Requires considerable movement around the facility/work area to monitor activities. Requires sitting (or standing) at a desk 75% or more of assigned shift in a busy office environment. Must be able to work in an environment with various temperatures, poor acoustics and an array of distractions, i.e. music. Moderate mental effort is required. Daily moderate mental pressure exists due to exposure to interpersonal conflicts. Physical Requirements: Must be able to frequently bend, walk, kneel, stoop, reach and lift in performance of duties. Will be required to assist in lifting and moving tables, chairs, and cabinets, etc. to maximum of 75 pounds with assistance and frequent unassisted lifting to a maximum of 30 pounds. Vision requirements include: near acuity, far acuity, depth perception and color vision. Requires sense of smell and touch. Must exhibit manual dexterity to manipulate keyboards, calculators, and telephone systems. The ability to talk and hear via the telephone and through face-to-face communication is needed. This list is not all-inclusive and represents examples of the work environment and physical demands. We've Got You Covered! South Suburban Offers: * Competitive medical, dental and vision plans * Disability and life insurance * Flexible spending accounts (FSA's) Happy Employees Are the Best Employees * South Suburban provides an employee assistance program at no cost that includes: counseling, financial planning, legal assistance, and much more! * Our Employee Wellness Program gives covered staff the ability to reduce their medical premium by $360 annually Take Time Away to Do What You Enjoy * 10 paid holidays per year * 4 personal days per year * Earn 11.5 paid vacation days per year * Paid sick leave to rest, recover, and take care of yourself We've Got Your Back * Up to 9% 401(a) Employer contribution/match that vest after 3 years of service * Trainings to grow your professional and personal skill set * Tuition Reimbursement Program that covers up to $2,500 per year Play Where You Work * Employee engagement is a priority at South Suburban. Staff gatherings have included: pictures with the Stanley Cup, Chili Cook-Off, Ice Cream Social, Shuffleboard Tournament, Employee Appreciation Luncheon, just to name a few * Monthly wellness challenge opportunities and staff recognition honors We LOVE Our Facilities and So Will You: * Free daily admission to recreation centers, tennis courts, ice rinks and swimming pools * 50% off food at South Suburban restaurants * $5 to $10 for nine holes of golf at four different courses SSPRD offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision. For a more detailed overview please view the Benefits Guide for Full-Time Employees About Us Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs. We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.

Job Details Castle Rock, CO $16.00 - $18.00 HourlyDescription Tony's Market Job Description Title Meat Customer Service Department(s) Meat Department Reports to Meat Department Manager Job summary Responsible for offering extraordinary customer service to all customers. Summary of essential job functions Immediately greet all customers and ensure extraordinary customer service. Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints. Solicit sale of new or additional services or products by educating customers and offering suggestions. Take customers' orders and write ordered items on tickets. Prepare food using recipes or following directions. Wrap items according to Tony's standards. Label items sold using scales or other pricing methods. Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability. Fulfill special orders and requests utilizing all tools provided. Replenish foods in demos and display cases. Abide by safety, health and security rules. Complete specials projects and other duties as assigned Regular and consistent attendance is essential for this position. Standard job functions Upholds the 7 guiding principles of the company Support goals and vision of General Manager Consistently presents a professional personal image and uphold the company's uniform policy Maintain safe, clean and well-organized working and shopping environment Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws. Ability to work a flexible schedule including evenings, holidays and weekends Knowledge, skills and abilities required Strong interpersonal and verbal communication skills Ability to multitask and use organizational skills