Customer Service Manager Jobs in Portsmouth, VA

Clean Harbors is seeking a Field Services Account Manager, to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen relationships with high-value customers in their assigned territory to gain dominant market share and expand customer wallet share for profitable Field Services revenue. Health and Safety is our #1 priority and we live it 3-6-5; Comprehensive health benefits coverage after 30 days of full-time employment; Group 401K with company matching component; Generous paid time off, company paid training and tuition reimbursement; Positive and safe work environments; Opportunities for growth and development for all the stages of your career. Responsibilities: Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner Identify, hunt and close net new business opportunities at existing customers Identify and map white space in all owned accounts; penetrate areas to grow business at existing customers Identify, hunt and close business with new customers High touchpoints with customers and prospects to increase wallet share, developing network within accounts and prospects to increase awareness of CH FS capabilities Collaborate consistently with FS heavy CAMs to expand Corporate and Key account access Meet quarterly and annual revenue objectives. Complete annual Sales Revenue Budget. Develop strong, collaborative relationships with local branches. Pushing back on operations as needed. Elevate obstacles with urgency and a bias-to-action. Assist in the collection of invoiced revenue from Customers. Track activities, opportunities, and accounts through CH tools, utilizing insights to craft strategies and cross-sell opportunities to create richer relationships with existing customers, cementing stickiness and provider-of-choice relationships Manages and controls Sales expenses. Maintain daily awareness of sales activities and results. Negotiate pricing and contract requirements. Handoff established customers to farmers roles within the org in order to remain focused on hunting new business opportunities Established point of contact and problem resolver for all assigned accounts and new business opportunities. Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business. Customer Relationship Management: Cultivate and advance relationships with internal and external stakeholders to define and deliver program goals that maximize profitable revenue and make the Company an indispensable partner to each assigned Enterprise Account. Establish and Execute Effective Sales Strategies: Identify opportunities across the Enterprise Account to expand share of wallet, identify and penetrate new opportunities and leads, negotiate contracts and persuade senior stakeholders, and align resources and communications that deliver sustainable and sticky profitable revenue. Qualification: Bachelor's Degree with a preference toward those in Sales, Marketing, Business, or related fields Minimum 7 years relevant experience, as high level “C” sales development and management or combination of relevant experience in the industry Verifiable successful track record of multi-million-dollar annual quota attainment Proven track record of developing and executing sales strategies; target customer selection, sales processes, account development and multi-tiered relationship building A producer with a demonstrated track record of identifying, creating, and closing deals, and ultimately building a business Demonstrated tact, discretion, and sound business judgment Senior-level experience in overseeing multiple states, locals, and customers in the industry; in-depth understanding of industry drivers Ability to influence and cultivate strong internal relationships and develop sales support resources Strong negotiation and persuasion skills, with ability follow-through on client contracts An enthusiastic and polished people-person exceptional interpersonal skills; demonstrated ability to navigate complexity and ambiguity Tireless, high-energy professional with a bold and innovative flair Strong executive presence, polish, and political savvy with mature commercial acumen A strategic thinker with excellent verbal and written communication skills; listener and presenter able to communicate effectively (both written and verbal) and influence all C suite buyers Proficient background resolving customer issues within RCRA, DOT, CERCLA, Environmental Remediation, Emergency Response, Industrial High-Pressure Cleaning applications preferred Able to multitask, prioritize, and manage time efficiently Strong computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills Self-starter and autonomous goal achiever that brings cross-functional teams together to deliver profitable revenue results Strategic and Conceptual selling expert Adept analytical skills and project planning/management experience Comfortability working in a matrixed environment Ability to travel 30-50% Clean Harbors Field Services teams perform a multitude of services, including sump and tank pump-outs, tank cleaning requiring confined space entry and vacuum services, building or site decontamination, large remediation projects and emergency response. Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial, or local protected class. Clean Harbors is a Military & Veteran friendly company. *CH

Job Title: Service Manager Job Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Join our client as a Service Manager! Service Managers are responsible for coaching and engaging with Technicians to develop talent, achieve business growth, and drive a safety-first culture. RELOCATION ASSISTANCE PROVIDED! Who We Are: Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business. Perks of Joining: Competitive salary and annual bonus opportunity Career development and progression 401(k) plan with company match PTO and paid holidays Excellent medical, dental, life, vision, and disability benefits Employee Assistance Program Employee referral incentives A Day in the Life: Ensure Technicians are equipped for their tasks with a focus on safety Act as a dynamic leader, motivating your team, in the field several days a week Promote a culture where safety is the top priority Inspect job sites for compliance, quality control, and customer satisfaction Lead a team of Service Technicians in a fast-paced environment Drive operational excellence by helping your technicians solve complex customer issues Support Administration, Service Coordinators, and Sales teams Develop and maintain relationships with customers, identifying service needs and creating estimates Focus on team development through coaching and teaching and driving our apprenticeship program What We Are Looking For: Experience in building high-performing service teams Commercial HVACR service experience Industry-related Service Manager or Service Supervisor experience Ability to develop HVAC maintenance and service estimates Excellent communication, interpersonal, and customer service skills Strong problem-solving and critical thinking abilities High energy and adaptability for a dynamic workload Professional demeanor and positive attitude Inspire and motivate team members EOE M/F/Disability/Vet

Your Impact All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Service Manager, this means: (1) Being friendly and professional, and engaging vendors and associates to meet store needs, (2) Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate, and (3) Coaching associates in creating visually appealing product displays that are safe, clean, and easy for customers to access. The Merchandising Service Manager (MSM) oversees store execution of all merchandising service, project, and maintenance activities. Successful completion of these tasks results in clean, safe, and accessible merchandise, and an overall appealing shopping experience for our customers. This associate supervises the team that resets (based on planograms), stocks, and prices merchandise accurately. In addition to supervising his/her own team, the MSM coordinates with others in the store to ensure the Merchandising Service Team supports successful sales and operations of the store. In many cases, the MSM must interpret and adapt the planograms and project plans provided to better serve the needs and layout of individual stores.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What you will do Team Leadership Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service strategy Guides Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time) Delivers onboarding and training, provides on-the-job coaching, and mentors MSAs Coaches MSAs on performance Creates tailored developments plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs Handles disciplinary actions and proactively partners with HR business partner Manages project and travel expenses and weekly payroll Identifies and resolves project and/or store-level issues using available resources Summarizes and communicates project information, updates, and feedback on project execution with store team, field leaders, and corporate teams Identifies opportunities to improve efficiency, merchandising, and displays to be shared across the district, region, and enterprise, as appropriate Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs Supports those that directly help customers by providing the tools and resources needed In-stock Oversees that merchandise is stocked, fronted, and fully packed down in assigned area according to planogram Confirms that all signage, reorder stickers, pricing, and product information is accurate Confirms all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards Collaborates with receiving departments in assigned stores to establish or revise the staging process for reset product and product support materials Leads efforts of buyback items and ensures they are pulled, prepped, and ready for shipping Oversees the proper processing of damaged products Coordinates with Merchandising Service Supervisor to ensure all supporting materials are available and logistics are in place to complete projects Clean and Safe Stores Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated Audit and update pricing labels inside and outside the store to ensure accuracy Follow state-specific guidelines on price changes (Pricing Policy SF-06) In addition to the above responsibilities, this individual is held accountable for other duties as assigned Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated Audit and update pricing labels inside and outside the store to ensure accuracy Follow state-specific guidelines on price changes (Pricing Policy SF-06) Lead green polo teams to help merchandise our live goods in garden centers Lead daily pricing functions for the stores. Lead teams ranging from between 11-21 employees Communicate and coordinate with night teams on execution of projects Control and stay to plan on display and fixture expense lines Continue to staff teams to the authorized head count Oversee large third party labor projects when needed This position manages/supervises people Required Qualifications: High School or GED General Studies 1-2 Years 2 Years Customer service or retail experience in a fast-paced retail environment (or 1 year of Lowe's store experience) Required Less than 1 year 6 Months Experience as a team lead or leading others in an informal capacity Preferred Qualifications: Less than 1 year 1 Year Supervisory experience including coaching/training and evaluating the performance of direct reports Less than 1 year 6 Months Merchandising experience including reading planograms, setting up and tearing down displays Less than 1 year 3 Months Experience operating power equipment such as lifts, order pickers, and similar equipment Ability to read, write, and perform basic arithmetic (addition, subtraction) Ability to work overnight and weekends as required Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws). About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. LI-145JSAT Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit **************************************** Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Information This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.

1st Choice is seeking an experienced Assessment Center Manager to support a higher education institution in Norfolk, VA. This is an exciting leadership role for a detail-oriented and organized professional who is passionate about exam security, student assessment, and process improvement. The Assessment Center Manager will oversee all aspects of the university's Testing Center operations, ensuring secure, fair, and efficient exam administration. Reporting to the Associate Dean for Educational Assessment and Evaluation, this role will manage scheduling, proctor supervision, technology coordination, and compliance with accreditation and institutional policies. Location: Norfolk, VA Work Schedule: Full-time; Monday - Friday, 8:00 AM - 5:00 PM. Hours may vary depending on the exam schedule, including occasional early mornings or late afternoons Key Responsibilities: Lead the development, implementation, and evaluation of Testing Center policies and procedures to align with institutional goals. Oversee exam scheduling, examinee registration, and roster management with a focus on accuracy and efficiency. Manage accommodations for students with approved exemptions, ensuring compliance with institutional guidelines. Monitor and track Testing Center-related expenses, including procurement of exams, invoicing, and budgeting support. Collect, analyze, and report data for program evaluation, continuous improvement, and accreditation purposes. Supervise, train, and manage a team of proctors to ensure smooth and effective test administration. Collaborate with IT to maintain and enhance testing technology for a seamless exam experience. Ensure compliance with accreditation standards, regulatory requirements, and best practices in exam security. Serve as a backup proctor when needed and support initiatives that enhance testing security and effectiveness. Conduct training sessions for faculty, staff, and students on Testing Center policies and best practices. Perform additional duties as assigned to support the institution's mission. Qualifications: Bachelor's degree required; Master's degree highly preferred in Education, Higher Education Administration, Educational Leadership, Business Administration, Psychology, Information Technology, or a related field. Minimum of 3 years of experience in a student testing environment or similar setting. Proficiency in Microsoft Outlook, Word, Excel, and Internet-based applications. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and leadership skills to engage with faculty, staff, and students effectively. Why Join Us? This is an opportunity to make a meaningful impact in higher education by ensuring a secure and effective testing environment. If you are passionate about exam security, process optimization, and student success, we encourage you to apply!

General Manager: The General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehousing, and inventory management. You will set objectives, goals, strategies and measures, will plan for continuous improvement and create new and innovative strategies necessary to consistently meet our customer's expectations. Other responsibilities include leading the development of a high-performance work environment and budget activities, including full P&L responsibility, process management, and customer relations. Duties & Responsibilities: Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials. Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures. KPI measurement implementation including labor control, inbound/outbound metrics, and inventory. Ensures the physical condition of warehouse and equipment are properly maintained Effectively manages the budget and P&L of the operation. Partners with engineering to implement and maintain proper layout of warehouse and product placement. Performs quarterly and/or annual physical inventories; provides inventory reports. Partners with the customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers concerns and requests. Identifies, documents, and implements opportunities for continuous improvement. Maintains a working knowledge of all operating systems pertaining to the work area. Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflow. Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, OSHA, and etc.… Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as required and assigned by management. Job Qualifications: Minimum 10 years of management experience in Third Party Logistics (3PL) required Bachelor's degree in Business Logistics or Transportation or ten years equivalent work experience High proficient in MS Office, Excel, Word, and PowerPoint. Experience with labor/workforce management and warehouse management systems (i.e. SAP, Red Prairie, Manhattan, JDA, etc.) Lean certifications preferred

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude

General Manager - McDonalds company-owned and independent Owner-Operator restaurants are staffed by great people, and right now were looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If youre interested (and we sure hope you are), lets get together. Benefits of working for JL-JKM/LJ-JKM Enterprises include; Tuition assistance through Archways to Opportunity Discounts through PerkSpot Food discount Referral Bonus Program Wage and Performance Reviews Free Uniforms Advancement Opportunities Insurance after meeting the requirements including medical, dental and vision Competitive Wages, Flexible Hours 401k Plan Job Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonalds critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurants goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesnt work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Additional Information This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonalds Corporation or McDonalds USA, LLC. This means the independent franchisee, and not McDonalds Corporation or McDonalds USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonalds Corporation or McDonalds USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees employees. If you are hired for this job posting, the independent franchisee, and not McDonalds Corporation or McDonalds USA, LLC, will be your employer. This job posting contains some general information about what it is like to work in a McDonalds restaurant, but is not a complete job description. People who work in a McDonalds restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Required qualifications: 18 years or older Legally authorized to work in the United States

Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate creates a positive store culture by treating employees fairly and respectfully. The CSL must be self-motivated, dependable, and able to work effectively in a fast-paced environment, all while maintaining 100% total customer focus and operational excellence. Duties and Responsibilities: • Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service) • Ensures the proper execution of assigned food service programs and procedures • Supports and follows all safety and security initiatives • Adheres to the execution of established Royal Farms rules, policies, procedures, and systems • Ensures the proper execution of all Royal Farms marketing programs • Operates the point of sale (POS) and maintains proper cash controls • Provides leadership to their retail team members that ensures a pleasant customer service experience • Adheres to company policy for checking in external and internal vendors • Maintains operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishment • Completes all store side work as required (e. g. , cleaning, dusting, sweeping, mopping, emptying trash, etc. ) • Ensures the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, cash, etc. ) • Completes other assigned tasks Requirements: The ideal candidate for the Customer Service Leader position must be at least 18 years old and: • Has consistently demonstrated strong leadership skills • Understands that their success depends upon their team's success, encouraging and inspiring their coworkers to improve themselves • Possesses strong written, verbal, and interpersonal communication skills • Possesses strong supervisory and organizational skills • Has at least 1 year of food service/retail management experience. Internal promotion candidates should be employed for at least 90 days. • Has earned a high school diploma or GED • Utilizes basic business math and accounting skills, computer skills, and strong analytical and decision-making skills • Must be available to work all shifts, weekends, and holidays based on business needs. • Is currently ServSafe Certified or is able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position. • Can lift and carry 50 lbs • Can lift, bend, and stand as many as eight (8) hours per shift.

The Customer Service Manager is responsible for the day-to-day management of the customer service department. Providing leadership and direction to the Order Processors, Customer Relations Representatives, Internal Helpdesk and the RMA Coordinators to ensure that an excellent standard of service is provided and maintained. Duties: • To ensure that the Customer Service function operates effectively and that the functions' activities are aligned to departmental and Company objectives. • To ensure the accurate processing of customer quotations, orders and order confirmations within agreed timescales. • To ensure that all customer queries are satisfactory managed, resolved and closed within agreed timescales. • To ensure that the Customer Service function is adequately staffed and trained to deliver an efficient service to internal and external customers. • To represent the Customer Service function as an active member of the leadership team. • To actively promote and manage the process of continuous improvement in Customer Service standards within call inquiries and order processing. • Responsible for performance management of the team. • Create and sustain a positive team environment displaying high levels of motivation and excellent team spirit. • Participate and contribute to relevant management meetings. • Promote effective communication throughout all levels of the Customer Service function. Skills/Qualifications: • Bachelor's degree in business management or equivalent work experience. • Experience with Salesforce CRM. • Experience working in a face pace manufacturing environment • Understanding of LEAN/Six Sigma Principles • The successful candidate shall be an energetic, effective, self-starter with strong verbal and written communication skills who is able to excel in a teamwork and collaborative environment. • Requires knowledge and working experience of management principles and practices. • 5 years' experience leading a front-line customer facing team. • Must have knowledge of administrative practices and procedures, data management methods, and basic accounting and human resources practices. • Proficient computer skills and a working knowledge of Windows and Microsoft Office Suite. • Other key competencies for this role include time management, organization and planning skills, problem analysis and problem solving, judgement and decision making, and team guidance and mentoring. • Customer Service skills-ability to speak with hospital personnel and Account Managers with confidence and clearly.

Transformation Support Services LeadJob Category: ConsultingTime Type: Full time Minimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * * The Opportunity: Supervise a CACI team that supports funded taskings at Norfolk Naval Shipyard (NNSY). This is a working Lead position and a customer-facing role with a strong focus on providing facilitation, consultation, process improvement, change management, and project management support to Shipyard customers. Use your strong problem-solving and systems-thinking abilities to manage communications, customer expectations, staffing assignments, and contract deliverables. Build and develop relationships with integrated stakeholders across the Naval Maintenance Community. Must be attuned and responsive to customer needs, challenges, and opportunities with an innovative/transformative professional mindset. Stay current on the Naval Maintenance Community's strategic goals, programs, initiatives, trends, and technology. Work site is primarily on the customer site; on occasion at the CACI site or home site (with prior arrangements). Responsibilities: Assist government leadership's management of multiple innovation and implementation initiatives and operations at both the strategic and tactical level. Provide tools and methods to aid customers' decision making, management, and action planning. Facilitate alignment with Command and NAVSEA initiatives. Direct support includes full cycle meeting management, data collection and entry, metrics compilation and analysis, drafting white papers and statements of work, detailed involvement in portfolio management, and other support as needed. Lead team members in their performance of contracted government support and services. Supervise, hire, onboard, train, monitor/assess work performance, and mentor employees and subcontractors. Ensure quality delivery of support/services and set objectives for your team's achievement of operational results. Oversee staffing accountability and adherence to policies, processes, practices, and procedures. Plan, facilitate, lead, and support customer meetings, presentations, briefings, strategic planning sessions, working groups, off-site events, etc. in support of contract activities. This includes pre- and post-administrative support/coordination. Ensure team operations are aligned to CACI requirements, initiatives, processes, and culture. Cultivate emerging CACI business growth opportunities at the Shipyard and potentially lead personnel in that new work. As a working Lead you will directly support some funded taskings in an individual contributor capacity. Support the execution of contract requirements, which may include submission of supporting data and metrics and timely completion of written reports to stakeholders, customers, and CACI leadership. Other duties as assigned. Qualifications: Required: Must be a U.S. Citizen. Must have the ability to obtain a DOD Interim Secret security clearance and subsequent final DOD Secret security clearance. Bachelor's degree in Industrial, Mechanical or similar Engineering and a minimum 3 years of experience in continuous process improvement activities, change management, facilitation, project management, or other applicable area. In lieu of the degree requirement, candidates with a minimum 8 years of directly applicable work experience in engineering, process improvement, or change management may be considered for this position. Training and experience in Agile, Lean, Six Sigma, Shingo, or Theory of Constraints. Strong project management and facilitation skills with proficiency in the organization and presentation of information in a concise and coherent manner. Strong customer service orientation and written/verbal communication skills with the ability to respectfully engage internal and external customers at all levels in a manner that achieves successful outcomes. Proficiency with Microsoft 365 and time management, and ability to prioritize multiple concurrent projects and tasks efficiently. Desired: 3 or more years of experience supervising employees/managing teams. Experience using 2D/3D CAD software, specifically Autodesk products. Experience facilitating meetings attended by senior leadership. Any of the following: Project Management Professional (PMP) Certification, Professional Facilitation Training and/or Certificate, Project Management Training, Curriculum Development Training, Lean/Six Sigma Green Belt, and/or Organizational Behavior and Team Development Training. Work experience with the naval maintenance community, the US Navy, or the Department of Defense. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $62,200-$130,600 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Store - VA BCH-CHESAPEAKE/CROSSWAYS, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Facilities Maintenance - Virginia Beach, VA The Christian Broadcasting Network (CBN) is seeking a Manager to oversee, train, motivate and evaluate our Building Services' Structural, Grounds Services, and HVAC teams, as well as provide strategic planning for the department. Our positive and dedicated Facilities Maintenance team is led by management who came from the field - they're technicians, too! We enjoy a great balance between work and personal life. CBN offers excellent benefits including paid sick and vacation time, health and life insurance, paid holidays, department and ministry-wide chapel time, a substantial tuition reduction through a partnership with Regent University, and opportunities for career growth. The successful candidate will have the following qualifications: * Strong experience in construction and building structural activities, including renovation and revisions * Strong experience with builder's work drawings with ability to design field changes as needed * Experience with operating various tools and equipment used in facilities maintenance * Strong leadership skills with ability to motivate, train, and evaluate staff * Strong project management and organizational skills with ability to oversee multiple projects simultaneously * Strong decision-making skills with ability to make solid recommendations * Excellent written and oral communication skills * Excellent computer skills with Microsoft Office products and software related to facilities management * Excellent interpersonal skills with ability to establish professional rapport with all levels of management, staff, vendors, and contractors * Self-motivated with ability to work independently as well as be an effective member of a team * Ability to competently respond to emergencies in a calm and positive manner * Ability to work flexible and additional hours to complete assignments on schedule * Strong ability to work well under pressure and consistently meet deadlines * Ability to lift up to 50lbs, walk, bend, stoop, climb and stand for extended periods of time * Valid driver's license with satisfactory driving record CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions. If you meet the listed qualifications and are in agreement with CBN's mission and purpose, please click apply or visit our CBN Job Board at *********** for application and benefit information. We are unable to give full consideration to resumes without applications.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. FT ASSISTANT MANAGER CUSTOMER SERVICE Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

GENERAL STATEMENT OF JOB Under limited supervision, this position supervises, coordinates and provides oversight of the daily operations for a designated museum, to include planning, directing and implementing art exhibits, cultural events and educational activities for children. Reports to the Museum Curator. ESSENTIAL JOB FUNCTIONS Supervises the daily operations of the Children's Museum of Virginia; prepares, maintains and assists in the development of educational exhibits designed to stimulate museum interest in young children; welcomes, greets and interacts and encourages patrons to explore all of the museum attributes; responds to inquiries regarding current and future museum exhibitions; fosters and promotes a good public image and museum resources. Responsible for the effective supervision and administration of budget preparation and monitoring expenditures, admissions and donations, staff development and training, succession planning, performance management, employee relations, and prioritizing, assigning work and related activities and directing the work activities of interpreters, museum guides and volunteers. Monitors cash register, and ensures the accuracy of receipts; transfers and or collects admission fees, passes and donations, and submits corresponding paperwork and or donations to supervisor; monitors and orders additional supplies; compiles and approves various reports on the activities and attendance of the Children's Museum. Coordinates and conducts tours of the facility for patrons and tour groups; monitors and safeguards the security of museum workers, patrons, exhibits and the facility; ensures the cleanliness of the facility and submits request/ reports for repairs, maintenance and janitorial services. Interacts with the public and others outside the work unit to obtain and provide information and assistance; may screen and respond to inquiries and complaints; provides information on policies and procedures; performs other similar types of administrative support activities; establishes, coordinates and/or maintains filing and record systems. Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has considerable knowledge of the policies and procedures, organization and functions of the Children's Museum of Virginia. Has considerable knowledge of the exhibits, cultural events and educational activities at the Children's Museum. Has general knowledge of modern office practices, procedures, equipment. Has general knowledge of the principles and practices of supervision and organization. Is skilled in the preparation of various exhibits to be enjoyed by patrons. Is skilled in the use of hand tools to maintain exhibits. Is skilled in the operation of a computer equipment, cash registers and adding machines. Is able to utilize various types of computer software packages. Is able to interpret city and museum policy and procedural guidelines and to resolve problems and questions. Is able to maintain a variety of moderately complex records and to compile reports from such records. Is able to communicate effectively in oral and written form. Is able to exercise independent judgment, discretion and initiative. Is able to exercise tact and courtesy in frequent contact with children, civic groups, other city employees and the general public. Is able to establish and maintain effective working relationships as necessitated by work assignments. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and research problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified i.e., poor communications, variance with city policy or procedures, etc. Relationships with Others: Shares knowledge with supervisor for mutual and city benefit. Contributes to maintaining high morale among all city employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, to project a good city image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Emphasizes the importance of maintaining a positive image within the city. Interacts effectively with fellow employees, supervisor, professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly work place. Planning: Plans, directs and uses information effectively in order to enhance activities and production of the department. Knows and understands the expectations of the city regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the cultural goals and objectives of the department and the city. Within the constraints of city policy, formulates the appropriate strategy and tactics for achieving departmental and city objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and city. Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or of concern to them. Staffing: Works with other city officials and management to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the city. Personally directs the development and training of department personnel in order to ensure that they are properly inducted, oriented and trained. Leading: Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of city goals and objectives. Controlling: Provides a work environment which is orderly and controlled. Coordinates, audits and controls manpower and financial resources efficiently and effectively. Coordinates, audits and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of city standards, methods and procedures. Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidence in staff to meet new or additional expectations. Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the department. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives with approval or under the direction of supervisor. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the department and city. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change. Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff. Policy Implementation: Has a clear and comprehensive understanding of city policies regarding the department and city function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff. Policy Formulation: Keeps abreast of changes in operating philosophies and policies of the city and continually reviews department policies in order to ensure that any changes in city philosophy or practice are appropriately incorporated. Also understands the relationship between operating policies and practices and department morale and performance. Works to see that established policies enhance same. EDUCATION & EXPERIENCE A high school diploma or the equivalent and 3 - 5 years of experience in museum services, business administration, customer service, or a related field, or an equivalent combination of education and experience, and 2 - 3 years or supervisory experience. SPECIAL REQUIREMENTS An acceptable general background check to include a local and state criminal history check and sex offender registry check. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of automated office machines which include a computer, hand tools, artist supplies etc. Must be able to exert up to 50 pounds of force occasionally and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work may involve stooping/kneeling, climbing/ balancing, prolonged standing and visual concentration. Physical requirements are for Light Work. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates or assistants. Language Ability: Requires the ability to read exhibit manuals for use in the preparation of museum exhibits. Additionally, the ability to read group schedules, orientation manuals, personnel manuals, policy manuals etc. as required. Requires the ability to prepare staff schedules, memoranda, reports, correspondence, etc. Must be able to speak with poise, voice control and confidence, and to articulate information to others, especially to children. Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal, accounting, personnel, marketing, engineering, fund raising and museum terminology. Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; compute discount, interest, profit and loss, ratio and proportion. Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, works of art, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with deadlines and people who are under stress. Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities · Create engaging experiences for customers by sharing expertise on enhancing your home · Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures · Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests · Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts · Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority · Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria · Effective communication, organization and leadership skills · Proven ability to motivate and influence others through personal actions and examples · 1-3 years retail sales experience with shift supervision experience preferred · 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Service Manager - Newport News, VA Our client is looking for a dedicated Service Manager in Newport News, VA who will be a champion for their brand, leading day-to-day field service operations while demonstrating the company values. Service Managers will work closely with Technicians, coaching, mentoring, and ensuring the highest safety standards are met while driving exceptional customer care, talent development, and business growth. Who We Are: Our client is a trusted and industry-leading full-service MEP (Mechanical, Electrical, and Plumbing) contractor with over 50 years of excellence in delivering comprehensive solutions to commercial customers. They specialize in New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing, earning a reputation for quality and expertise. They are deeply committed to their people, culture, and the continued growth of the business. Perks of Joining Our Client: Competitive wages Career development and progression opportunities 401(k) plan with company match PTO and paid holidays Excellent medical, dental, life, vision, and disability benefits Employee Assistance Program Employee referral incentives A Day in the Life: Start each day by ensuring Technicians are well-equipped and focused on safety protocols for their tasks. Lead by example, spending several days in the field coaching and engaging with the team. Foster a culture that prioritizes safety, promoting behaviors that help prevent injuries. Conduct job site inspections to ensure work quality and safety standards are met. Lead and motivate a talented team of Service Technicians in a fast-paced, dynamic environment. Drive operational excellence by managing reporting, inventory control, technical support, service coordination, and scheduling. Collaborate with the Administration, Service Coordinators, and Sales teams to bridge the gap between field and office operations. Cultivate lasting relationships with current customers and work to develop new business opportunities through service needs assessments and estimates. Focus on team development through coaching, teaching, and support. What We Are Looking For: Proven success in developing high-performing service teams through coaching, recruiting, and performance management. Commercial HVACR service experience and ability to support Technicians with service issues. Previous experience as a Service Manager or Service Supervisor. Skilled in developing commercial HVAC maintenance and service estimates. Excellent communication, interpersonal, and customer service skills. Ability to manage customer relationships, perceptions, and expectations effectively. Strong problem-solving and critical thinking skills to provide innovative solutions. High energy level and the ability to handle a dynamic, evolving, and fast-paced workload. Professional demeanor and positive attitude.

Job Description: The Customer Service Manager is responsible for the day-to-day management of the customer service department. Providing leadership and direction to the Order Processors, Customer Relations Representatives, Internal Helpdesk and the RMA Coordinators to ensure that an excellent standard of service is provided and maintained. Duties: • To ensure that the Customer Service function operates effectively and that the functions' activities are aligned to departmental and Company objectives. • To ensure the accurate processing of customer quotations, orders and order confirmations within agreed timescales. • To ensure that all customer queries are satisfactory managed, resolved and closed within agreed timescales. • To ensure that the Customer Service function is adequately staffed and trained to deliver an efficient service to internal and external customers. • To represent the Customer Service function as an active member of the leadership team. • To actively promote and manage the process of continuous improvement in Customer Service standards within call inquiries and order processing. • Responsible for performance management of the team. • Create and sustain a positive team environment displaying high levels of motivation and excellent team spirit. • Participate and contribute to relevant management meetings. • Promote effective communication throughout all levels of the Customer Service function. Skills/Qualifications: • Bachelor's degree in business management or equivalent work experience. • Experience with Salesforce CRM. • Experience working in a face pace manufacturing environment • Understanding of LEAN/Six Sigma Principles • The successful candidate shall be an energetic, effective, self-starter with strong verbal and written communication skills who is able to excel in a teamwork and collaborative environment. • Requires knowledge and working experience of management principles and practices. • 5 years' experience leading a front-line customer facing team. • Must have knowledge of administrative practices and procedures, data management methods, and basic accounting and human resources practices. • Proficient computer skills and a working knowledge of Windows and Microsoft Office Suite. • Other key competencies for this role include time management, organization and planning skills, problem analysis and problem solving, judgement and decision making, and team guidance and mentoring. • Customer Service skills-ability to speak with hospital personnel and Account Managers with confidence and clearly.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. FT Customer Service Manager Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at recruiting@foodlion. com