Customer Service Manager Jobs in Port Hueneme, CA

The Client Manager will provide advanced technical support to Client Executive Service as well as continue to perform the Client Administrator duties for existing clients, working in conjunction with other team members. In addition, the Client Manager may occasionally perform in the capacity of a Client Executive Service for specifically assigned accounts preparing for and providing renewal and new business presentations. ESSENTIAL DUTIES & RESPONSIBILITIES · Continue to perform all duties of a Client Administrator at an above average level while assisting Client Executive in analyzing coverages and claims data for new and renewal business. · Proactively prepare renewal specifications and rough draft proposals. · Assist with and/or manage the marketing of renewal business as directed by Client Executive. · Prepare experience modification projections using Intellicomp or other available software. · Review accuracy of experience modification calculations published by state rating agencies/bureaus. · Timely review policy checking notes from policy checkers and make corrections to the policy as necessary. Review issues with Client Executive as necessary. As needed, check policies on your own as needed if time allows or a rush situation. Manage the timely delivery of the policies to the client either via email, in person or via online portal.Assist Client Executives in completion of Stewardship Reports. · Review loss run and claim status reports. · Prepare Loss Summaries and Large Loss Reports. · Periodic visits to clients with Client Executive, including active participation in new business and renewal preparation and presentation. · Assist with collections of Accounts Receivables. · Participate in E&O Audits. · Establish and consistently maintain effective and positive working relationships with Associates and clients. EDUCATION AND/OR EXPERIENCE · Bachelor's degree plus 2-3 years of daily World Class Client service is required; or, a minimum of 3 years industry experience showing increasing responsibility directly related to the performance of the above duties including 2-3 years of daily World Class Client service. · Maintain a valid unrestricted California Fire & Casualty Solicitors license. · Advanced insurance designations applicable to the above duties strongly preferred as well as a willingness to pursue continuing education and professional development. · Significantly exceed expectations in existing position if currently employed at Marsh & McLennan Agency. · Excellent understanding of insurance terminology, the functions of an insurance brokerage agency and the various lines of commercial insurance. · Proficiency with MS Office Software (Word, Excel, Outlook). · Prioritize tasks, set and achieve goals, think logically in solving problems and present results neatly, with clarity and precision in both oral and written form. WORK ENVIRONMENT & PHYSICAL DEMANDS · Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones. · Work is performed in a typical interior/office work environment. · Occasional travel to client sites may be required. Travel may consist of an overnight stay. · Individual shall not pose a direct threat to the health or safety of other individuals in the workplace. The applicable base salary range for this role is $56,400 to $120,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: ****************************

SHOPLINE's Merchant Success team is growing! SHOPLINE is a leading e-commerce platform dedicated to empowering merchants to build and grow their online businesses. With a suite of user-friendly tools and innovative solutions, we enable entrepreneurs to create stunning online stores, manage inventory, process payments, and reach customers worldwide. Our mission is to provide merchants with the support and resources they need to succeed in the competitive e-commerce landscape. We are seeking a dynamic and results-driven Merchant Success Specialist to join our new SHOPLINE US team. The Merchant Success Manager will be the enabler for cultivating strong relationships with our merchants, understanding their needs and challenges, and providing personalized support to help them achieve their business goals. What you will be doing: Executing the Merchant Success strategy for SHOPLINE US. Follow the protocol to provide excellent onboarding experience for new merchants. Maintain growth of assigned merchants and develop effective client retention strategies. Deliver quality customer services support. Sustain solid business relationships with key accounts and with people at all levels. Collect feedback on Shopline's core product from accounts, while understanding the reasons and use cases of every feedback. Liaise with internal departments on product promotion/marketing activities. Lead and perform ad-hoc projects as assigned by the Management. Answer incoming questions via live chat, email and phone calls, handle customer inquiries. Be a strong advocate for our brand and product, interact and build a community of loyal customers. Who you are: At least 3 year working in the e-commerce industry Bachelor Degree Holder or equivalent Knowledge of e-commerce and startup culture 100% customer-focused attitude Self-starter and good team player Excellent internal/external communication skills Demonstrate excellent business judgment Comfortable with uncertainty and situations where there is no “right answer” Strong time management and expectation management skills Nice to have: E-commerce marketing experiences Hands on experiences with e-commerce solutions or platforms Project and account management skills Experience in any customer facing role or at E-commerce platforms is preferred Adept to CRM tools i.e. Salesforce, Intercom and Zen-desk Basic knowledge of Mandarin is a plus The usual process TA team representative Hiring Manager round Stakeholder round(s) Head of HR & President interview What our perks look like 💸 5% matching for 401K 🍎100% covered medical, dental, vision insurance for employee 🌴Time off and vacation of 15 PTO days & 10 sick days 🏠 Flexible work arrangement and Phone & Internet allowance About SHOPLINE Founded in 2013, SHOPLINE is one of Asia's largest and fastest growing omnichannel ecommerce SaaS solution providers. The SHOPLINE platform is pioneering a rich ecosystem of streamlined technologies, resources and partners that empowers merchants to succeed. You are joining the team at a critical stage of our global expansion! This year, SHOPLINE established their first US office in the heart of LA marking a new milestone to disrupt the e-commerce industry. The GTM team is rapidly growing. We strive to stay true to our start-up roots and spearhead new ideas everyday to build an awesome work culture. We firmly believe that growing a team with ambitious and fearless individuals will allow us to unlock our product's full potential.

The Role Do you love helping customers? Do you crave making an impact? If so, you'll be right at home at Unwrap. We are seeking someone who is scrappy, creative, and personable to join our team as our first Customer Success hire. You will help us build out our Customer Success program, first by working directly with our largest, most strategic customers, then growing a team to scale Customer Success. This role will come with a lot of ambiguity, and a really high ceiling. You'll need to have strong bias for action, and feel comfortable making the right important decision without consulting others. Most importantly, our customers should light up every time you hop on a call with them because they enjoy working with you, and know you're going to solve their problems. Who We Are Unwrap.ai is on a mission to fill the world with products people love. We're helping companies like Lyft, Microsoft, Perplexity, and Github collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We're currently a team of 20, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A. Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love. Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application. What You Get Significant, potentially life-changing equity Direct contact with senior leaders at companies across Software, Hardware, and Retail Report directly to the CEO Ground floor impact at a fast-growing seed-stage startup Ability to rapidly advance your career alongside company growth Collaborate with experienced teammates, entrepreneurs, and advisors Competitive pay, benefits, and stock options commensurate with a seed-stage venture-backed company About You You are one of the hardest working, most ambitious person you know You have proven success selling B2B software, ideally in the Analytics, AI, or Product space You value independence, and are a self-starter You can grasp technical concepts well, and communicate these concepts to potential customers You are genuinely excited about the prospect of making companies more customer-centric You bring an entrepreneurial attitude, and are excited about working in a fast-paced, dynamic environment. Evidence of previous entrepreneurial or independent project work is a plus You are authorized to work in the United States without sponsorship #J-18808-Ljbffr

The Role Do you love helping customers? Do you crave making an impact? If so, you'll be right at home at Unwrap. We are seeking someone who is scrappy, creative, and personable to join our team as our first Customer Success hire. You will help us build out our Customer Success program, first by working directly with our largest, most strategic customers, then growing a team to scale Customer Success. This role will come with a lot of ambiguity, and a really high ceiling. You'll need to have a strong bias for action and feel comfortable making the right important decision without consulting others. Most importantly, our customers should light up every time you hop on a call with them because they enjoy working with you and know you're going to solve their problems. Who We Are Unwrap.ai is on a mission to fill the world with products people love. We're helping companies like Lyft, Microsoft, Perplexity, and Github collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We're currently a team of 20, based in Santa Barbara, and growing quickly. We are venture-backed and just raised our $12M Series A. Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love. Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application. What You Get Significant, potentially life-changing equity Direct contact with senior leaders at companies across Software, Hardware, and Retail Report directly to the CEO Ground floor impact at a fast-growing seed-stage startup Ability to rapidly advance your career alongside company growth Collaborate with experienced teammates, entrepreneurs, and advisors Competitive pay, benefits, and stock options commensurate with a seed-stage venture-backed company About You You are one of the hardest working, most ambitious people you know You have proven success selling B2B software, ideally in the Analytics, AI, or Product space You value independence and are a self-starter You can grasp technical concepts well and communicate these concepts to potential customers You are genuinely excited about the prospect of making companies more customer-centric You bring an entrepreneurial attitude and are excited about working in a fast-paced, dynamic environment. Evidence of previous entrepreneurial or independent project work is a plus You are authorized to work in the United States without sponsorship #J-18808-Ljbffr

Job Title: Commercial HVAC Service Manager We seek an experienced Commercial HVAC Service Manager to lead our service team in Los Angeles, CA. This role is ideal for a results-driven professional with strong leadership skills and a deep understanding of commercial HVAC systems. If you thrive in a fast-paced environment, enjoy mentoring technicians, and are passionate about delivering exceptional customer service, we want to hear from you! Responsibilities Oversee and manage daily operations of the HVAC service department, ensuring efficiency and high-quality service. Lead, mentor, and support a team of skilled HVAC technicians, fostering a positive work culture. Develop and implement service strategies to improve response times, minimize downtime, and enhance customer satisfaction. Coordinate scheduling, dispatch, and resource allocation for service calls and preventive maintenance. Ensure compliance with safety regulations, industry standards, and company policies. Work closely with customers to understand their needs, provide solutions, and maintain strong relationships. Prepare budgets, manage costs, and track key performance metrics to optimize department profitability. Requirements Minimum of 5 years of experience in commercial HVAC service, with at least 2 years in a management or leadership role. Strong knowledge of commercial HVAC systems, including troubleshooting, repair, and maintenance. Proven ability to lead and develop a team while maintaining high accountability. Excellent customer service skills and the ability to build strong client relationships. Strong organizational and time-management skills, with the ability to multitask effectively. Proficiency in job scheduling software and Microsoft Office Suite. Valid driver's license and ability to travel to job sites as needed. Location & Work Environment This role is based in Los Angeles, CA, primarily in an office and field environment. The position requires regular site visits to commercial buildings and interaction with clients, technicians, and other stakeholders. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

No 3rd Parties No Visa Candidates Los Angeles - Can be based out of any Los Angeles location. In the field mostly - one day in office Bonus Eligible The District Manager is responsible for the Training and Implementation of Sales and Service Policies and Procedures in all Stores in the District, which is determined by the Vice President. His responsibilities will include the Recruitment, Training, disciplining and Monitoring of ALL Sales and Service Functions throughout the District. He will advise on Advertising Programs for Sales and Service and monitor Competition to ensure the stores are at the forefront of Sales and Service opportunities. He will work closely with the Vice President to establish Sales and Service Programs and Measurements that meet and exceed budgetary requirements, while helping to create spiff programs for Sales and Service Sales. The District Manager will be responsible for the District Sales and profit goals, the commercial health of the stores as well as implementing the appropriate safety measures and Image criteria to ensure the safety and concern of our Employees and Customers. There will be occasions that require an investigation of Customer issues related directly to store functions, he will meet with the Customer, Investigate and make recommendations for a successful resolution. Customer concerns and BAR issues will be referred to him as the Primary Contact. Establish and lead Monthly District Meetings for the Store Team to provide Leadership, communicate information, Training, monitoring and correcting any potential problems at the store locations in the district. Hours: As required to successfully manage the locations during all hours of operation as assigned by Vice President to include time needed to open and close the store. DUTIES AND RESPONSIBILITIES: Responsible for the Northern district's (Six Stores) sales and profit goals. 1. Sales and Mechanical service 2. P&L Responsibility 3. Provide Training in all areas of management including POS , Sales, Operations, etc. 4. Measuring/Monitoring in Store Sales and Service Programs 5. Tire units, Sales and Inventory 6. Sales and Service Net and Gross Profit 7. Attend Supplier Meetings to ensure Top Quality Parts and Service 8. Establish Wholesale account leads and calls 9. Review New Service opportunities 10. Travel throughout the District creating effective Programs and monitoring progress. 11. Supervise, Train, hire and discipline, enforcing all policies and procedures throughout his District, as approved by the Vice President and approved by Human Resources. 12. When necessary, help store management with physical labor assignments and training. 13. Responsible for the Security and maintenance of inventory, equipment, grounds and parking lot, for the district. 14. Provide and post the necessary signs and posters necessary to be in compliance with State and Federal regulations in the district. Responsible for attending all company directed or sponsored meeting and training sessions. Responsible for all other duties assigned by the Vice President, President, and Owners. QUALIFICATIONS: Education and Experience: High School or equivalent. Previous experience in a related field and or knowledge preferred. Technical Knowledge and Experience Computer skills necessary KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to sell all products and services. 2. Provide positive leadership to District employees. 3. Knowledge of profit and loss statements, with skill to improve profits. 4. Ability to work without close supervision. 5. Ability to deal with company information in a confidential manner. 6. Good written and verbal communication skills required. 7. General mathematical skills required. 8. Ability to perform some heavy and light physical labor. (10 to 60 lbs lifting). 9. Specific Mechanical skills and knowledge. 10. BAR and OSHA knowledge for Compliance.

Legal Services Manager (Hybrid) Los Angeles, CA Jones Networking is recruiting for a Legal Services Manager for an opportunity with a Law Firm in the Los Angeles, CA area. Our client offers a competitive salary, generous health benefits package, life and disability insurance, 401(k) retirement plan and excellent work-life balance. Legal Services Manager Responsibilities: - Be able to manage Legal Assistant assignments - Be able to handle daily staffing, scheduling and workflow - Ensure coordination for completion of client as well as administrative tasks - Ensure staff are accountable to established core competencies - Conduct staff meetings to review office operations - Develop and implement any training, mentoring, development and succession plan - Facilitate onboarding and training of staff - Provide support, planning and coordination of any social functions - Work with Senior Management to ensure the support systems are functioning correctly - Work with Senior Management to plan and change any projects to include research, concept design, executive and evaluation Legal Services Manager Qualifications: - Bachelor's Degree in a related field - 7+ years relevant work experience with at least 2 years of people management experience, preferably within a law firm - Proficient with MS Office Suites, specifically Word - Experience with MS Project preferred - Experience with any document management systems - Experience with any accounting/timekeeping systems - Strong focus on client service and responsiveness - Ability to anticipate problems and focus on solutions - Strong negotiating skills - Be able to understand litigation processes - Ability to coordinate and direct work efforts of employees with differing abilities - Ability to delegate work to other Approximately $120,000 - $165,000/annually, depending on experience.

Senior Manager, Financial Planning & Analysis | Luxury Brand | $180-210k base + bonus is onsite 3x in Downtown Los Angeles. This is an extremely special opportunity to build out the Finance arm of a prominent brand alongside the CFO and existing accounting team. This is team is extremely collaborative and the opportunity offers a career path for the right person. Responsibilities: Lead and execute effective long-range planning and annual revenue/expense budgeting in partnership with the executive team, finance team, and business leads. Maintain various planning scenarios and track results against each for management and produce investor reports as needed. Maintain ownership for the generation and delivery of recurring and non-recurring reports and analyses including, such as actual vs. budget reporting and variance analysis, forecast vs. budget, profitability analysis by initiatives, and industry benchmarking. Ensure consistency of/reconcile financial and operational data between management reports and GAAP-based general ledger reports. Partner alongside the accounting team through reviewing reports and providing recommendations on a regular basis. Create financial models and analyses to support strategic initiatives; performing financial scenario analysis to support senior management's strategic decision making. Prepare and present presentation materials for management and overall company consumption regarding projected business results. Manage KPIs, headcount planning, and budgets across departments; provide teams with data-driven support. Qualifications: Bachelor's degree in Accounting or Finance 8-10+ years of experience in FP&A in fashion/retail/consumer goods, management consulting, investment banking, or Big 4 accounting is preferred. 3+ years of management experience is preferred. Proficient knowledge of Microsoft Office especially Excel and PowerPoint - pivot tables, lookup functions, cell linking/referencing. Be extremely analytical and very comfortable building advanced spreadsheet models. Knowledge of accounting, including understanding the relationship of the 3 financial statements. Ability to meet deadlines quickly and accurately, multi-task and work well under pressure with changing priorities. Comfortable taking initiative and working independently to achieve successful results. Strong written and verbal communication skills, with the ability to compose and execute presentations for senior management and board director audiences. Please submit a resume to be considered.

Prestigious Agency focuses on law firm partner level recruiting seeks an outstanding candidate to head up the email sales division. Our agency is based in both Los Angeles & New York. This position is for the Westwood office in LA, though the hours are 6 a.m. -2:30 p.m. as most of our clients are New York/East Coast based. You will run this division with other outstanding coordinators & partners. Our clients are predominantly Top 20 Global law firms, and the best individual partners and groups who work at these firms. Our markets are all over the world including major US markets, London, Asia, the Middle East and key European cities. You will work with the Research & Marketing team in ensuring all types of lawyers that our clients want are included in your email marketing campaigns. Your job will be creating contact lists using the database of lawyers that we provide, curating these lists, and sending out emails to hundreds of lawyers each day. Target lists will be compiled based on our clients' hiring needs. In addition, you will monitor daily response statistics with an eye towards constant improvement and the highest possible read and receipt rates. You will follow market trends, track partner moves, read press articles, and monitor successful campaigns for future use. This is a fast-paced role that requires constant attention, close attention to trends and things which need tweaks as technology is always changing. In the end, we are looking for someone who always wants to better responses and attract the best talent which matches our law firm clients' needs. We are a leading agency worldwide and known for our prolific email marketing campaigns at the highest levels of the BIGLAW community. You will learn more about law and business more than most any job. Earning potential is limitless. Job Duties: 1) Follow market trends, track partner moves, read press articles, and monitor successful campaigns for future use, actively contributing to marketing strategies 2) Create and maintain accurate contact lists using the database of lawyers that we provide. Target lists will be compiled based on our clients' hiring needs and primarily created with Excel. 3) Send out mass emails to thousands of lawyers each day using a variety of different software 4) Monitor daily response statistics with an eye towards constant improvement and the highest possible read and receipt rates. 5) Complete daily and weekly updates to CEO on a timely basis while staying in regular communication with the CEO Ideal Candidate: 1) positive, strategic, and detail oriented 2) able to familiarize yourself with the technologies we use and work closely with our Director of IT, managers, and CEO 3) Extremely persistent and focused Ideal Experience: Ideal experience could include email marketing experience, high interest in law, and familiarity with email marketing platforms such as SendGrid, Salesforce, etc. Requirements: Degree from a reputable 4-year college with graduation already completed. Typing Speed 65+ WPM Highly accurate spelling and grammar. Meticulous about accuracy, incredibly organized, likes structure. Enjoys constructive feedback and criticism with a goal of wanting to better one's work. Top work ethic, gets along well with others. A TEAM leader! Compensation & Benefits: Hourly: $26.00 - $28.00 per hour Job Type: Full-time Schedule: Monday to Friday, 6 AM - 2:30 PM (PST) *Please note that this role works East Coast hours in our LA office. *Please note overtime is required as necessary. Location: In Person at the Westwood Office in Los Angeles, CA 90024 Benefits: Health insurance & 401K

High End Women's Contemporary Apparel company seeking strong Senior Wholesale Manager in LA. MUST come from high end women's apparel and wholesale. What You Will Do Manage all aspects of relationships with Accounts including in-person meetings and constant communications to stay abreast of selling and new developments in each market. Present and execute seasonal sales strategies to VP of Sales that align with company goals. Lead market appointments, demonstrating an ability to influence category assortments that align with brand objectives, customers' feedback, product performance and trends. Manage OTB to meet financial targets for shipments, sales, inventory & profitability. Partner with VP of Sales to react to in-season selling trends, including cross-functional solutions with Marketing and Planning. Work closely with Planning, Finance, and wholesale customer service to ensure on time shipments and overall profitability. Oversee order entry by ensuring accuracy and timeliness in system. What You Can Bring At least 7 years of experience with wholesale accounts(Specialty and Major Accounts). Experience with sales tools, i.e. Joor, NuOrder and knowledge of BlueCherry, RLM, or NetSuite preferred. Strong attention to detail in written communication and system. Ability to work independently, with minimal supervision, using sound judgement. Proficient with Excel, analyzing data, and creating selling templates etc. Must be available for domestic and international travel several times per year. Excellent verbal, written, and interpersonal communication skills. Ability to multi-task and meet multiple deadlines. Ability to communicate effectively across various departments. Ability to work in a changing environment.

Are you a driven, ambitous go-getting leader that had previous sucess managing and leading a call center? Look no further! We are working with a Large plaintiff litigation firm in Century City seeking a call center supervisor that will lead their team. This candidate will be tech savvy and proficient with MS office suite, and Sales Force. We are also seeking the right candidate that is calm, charismatic, and very proffessional when it comes to having difficult coaching conversations and employee development. This is a leadership role that requires a minimum of 5 years experience managing or supervising a call center of employees. The potential candidate will be responsible for drafting daily reports to senior management tracking performance. Ensuring that your employees provide superb customer service to clients. Setting expectations and holding employees accountable. This role also requires to have good eyes on talent. Identify, and develop high potential employees for future leadedship roles. Assist implementing sales training for poor performers to avoid retention. Track call volume, analyze KPI's, and implement strategies for customer satisfaction. If you enjoy working in a fast pace enviornment that keeps you busy, please apply or forward your resume All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We are seeking a Regional Field Service Manager to oversee service operations across the Western U.S. This role is ideal for an experienced water heater/boiler technician or a seasoned plumber looking for a new challenge. The position requires strong knowledge of state and national plumbing codes and the ability to manage field service operations while supporting customers and service providers. Responsibilities: Provide technical support and on-site service for water heating systems. Conduct customer site visits to troubleshoot and resolve issues. Train and manage contracted service providers. Ensure compliance with state and national plumbing codes. Work closely with sales, engineering, and quality teams to address product concerns. Handle service-related complaints and resolve warranty claims. Maintain relationships with reps and provide guidance on company policies. Travel extensively across NM, AZ, CA, CO, ID, UT, NV, WY, MT, WA, and OR. Qualifications: 5+ years of experience servicing water heaters/boilers or a strong plumbing background. Knowledge of plumbing codes (state and national regulations). Experience with HVAC, mechanical, and electrical systems is a plus. Trade certifications such as Certified Quality Engineer, EPA608, NATE preferred. Proficiency with Microsoft Office, SalesForce, and SAP. Strong problem-solving and customer service skills. Ability to work independently and manage multiple tasks efficiently. If you're an experienced technician or plumber ready to take the next step into field service management, we want to hear from you! Salary: $100K - $110K + bonus. To apply, please send your resume and cover letter highlighting your relevant experience to Alissa at **********************. Only shortlisted candidates will be contacted. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************** The Company will consider qualified applicants with arrest and conviction records.

Specializing in project, program, and portfolio management, L&F serves large government agencies and Fortune 500 clients. Our unique selling proposition is our focus on strategic initiatives and business transformation, which we achieve through our comprehensive project management services. L&F's core values of change leadership, communication, and accountability are reflected in the way we serve our clients. We are committed to delivering excellent project management services, and our success is evident in our growing client base and reputation. As we continue to grow, we will need highly skilled professionals to join our team to support our various clients (LAWA, ONT, City of LA, City of Long Beach, LACCD, DMH, LACMTA, and more). Please share your profile and resume with us as we actively pursue talent from this community talent pool when new opportunities become available. The Role - April 2025 The Business Process Project Manager will lead a comprehensive reengineering initiative aimed at significantly improving business performance. This role will be critical in driving the fundamental redesign of core business processes to eliminate redundancies, streamline workflows, reduce costs, enhance efficiency, and improve the quality of services provided to city employees. Starting from the facilitation of workshops with Subject Matter Experts (SMEs) to the implementation of new processes and systems, the ideal candidates are hands-on leaders capable of guiding cross-functional teams through each process, ensuring clear documentation, stakeholder engagement, and alignment with strategic business goals. The goal is to enhance customer satisfaction and optimize the department's operations. Responsibilities · Lead a team to document current-state processes, data requirements, and interactions · Analyze current state and perform gap analysis and improvements · Redesign processes to maximize efficiency and effectiveness · Develop comprehensive communication and stakeholder engagement plans · Collect feedback, resolve and document issues · Develop formal, structured documents for each business process · Identify key integrations where business processes intersect with Information Technology (IT) systems · Review existing IT systems and processes to assess their ability to support process changes and new data flows · Document requirements and specifications for future system enhancements · Present reengineering recommendations and key deliverables to management and executive teams · Prepare reports with Key Performance Indicators (KPIs) to measure the success of the reengineering initiative · Propose a plan for implementing the new systems and processes to support the reengineered processes Key Qualifications · PMI PMP or CAPM Certification · Bachelor's degree in business engineering, process management, or related field · Proven experience of 10+ years in managing business process reengineering projects, including process mapping, system integration, and stakeholder engagement or consulting · Excellent communication skills with the ability to engage stakeholders at all levels and translate complex ideas into clear documentation · Strong project management skills, including the ability to manage timelines, budgets, and cross functional teams · Solid understanding of IT systems, data management practices, and analytics platforms · Ability to facilitate workshops, lead meetings, and present to senior executives · Strong problem-solving abilities and analytical thinking Preferred Qualifications · Certifications in Six Sigma (Green Belt or Black Belt) · Certifications in agile methodologies (Scrum, PMI-ACP Agile Certified Professional, etc...) · Experience in Human Resources (HR) processes and systems processes Salary: Starting $150K + based on experience Status: Fulltime W2 Employee Location: Onsite M-F - El Segundo or Client Sites in the Greater Los Angeles Area Benefits: Medical, Vision, & Dental Sponsorships are not available. Note: This job description is intended to provide an overview of the responsibilities and duties of the Business Process Project Manager. It is not all-inclusive, and additional tasks may be assigned as needed.

TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the Harvard Business Review . Private Equity Needs a New Talent Strategy Our clients enter a market through acquisition, hire a leader to be its champion for growth [the GM], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired GM. Assuming performance, the goal is for the new GM is to grow into the market leader responsible for multiple companies . This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment in real estate properties; rental properties and home owner associations, etc.. Their portfolio consists of multi-unit, single family, and commercial properties. We are looking for a General Manager to oversee and manage a geographic region of rental properties and HOA s. Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, e tc. Position Deta ils:This is an opportunity to be a GM at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the s ame. You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business GMs. Additional primary responsibilities will in clude:Successful integration of tuck-in acquisitions that occur in your marke t area Hiring and managing business leaders within your c ompany Partnering with peer GMs to ensure that best practices are shared across the full pl atform Working with peers and leadership to share best pra ctices Your Professional Qualifi cations:3-5+ years post-military experience of demonstrated P&L ownership and growth. Key attributes for the ri ght hire:Unmatched will to win as a team Ownership mentality Growt h mindset Able to identify opportunities, motivate employees, and create a culture of growth Data-driven decisi on making KP I focused Servant leade r mindset History of building great teams of A-players with high retention Enjoys building a team-first mentality Bias f or action History of operating at high pac e of play Deep respect for blue-colla r workers Com pensation:Mid to High $200Ks OTEPerformance-ba sed equity Industry-leading benefi ts package

The District Manager will oversee the operations of multiple fast casual restaurant locations within a defined territory, ensuring high standards of quality, service, and cleanliness. The ideal candidate will have a strong background in multi-unit management, driving profitability, and developing high-performing teams. The District Manager will ensure each location meets or exceeds operational goals and delivers a superior customer experience. Key Responsibilities: Operational Leadership: Oversee day-to-day operations for [X] number of locations within the district. Ensure compliance with company policies, health and safety regulations, and local ordinances. Analyze operational metrics (sales, labor costs, food costs) and implement strategies to improve efficiency and profitability. Conduct regular site visits to ensure brand standards are consistently upheld. Team Development: Recruit, train, and mentor restaurant managers, providing guidance and feedback to drive performance. Implement leadership development programs to build future leaders within the district. Foster a positive, inclusive, and productive work environment, promoting teamwork and collaboration. Financial Management: Manage the district's P&L statements, ensuring financial goals and budgets are met. Develop strategies to increase revenue and control costs, optimizing profitability across locations. Monitor labor and inventory management to reduce waste and maximize productivity. Customer Experience: Ensure that each restaurant delivers a consistent, high-quality guest experience in line with brand expectations. Respond to guest complaints and resolve issues to maintain a positive brand reputation. Work with restaurant managers to implement initiatives aimed at improving customer satisfaction and loyalty. Marketing & Sales Growth: Collaborate with corporate marketing teams to implement promotions and community engagement efforts. Identify opportunities to increase sales through local marketing efforts and partnerships. Monitor and report on competitor activities within the district to inform strategies. Compliance and Reporting: Ensure compliance with all regulatory requirements including food safety, health inspections, and labor laws. Provide weekly and monthly performance reports to the Regional Manager/Director of Operations. Ensure that all locations are audit-ready and meet the company's operational standards. Qualifications: Experience: 3+ years of experience in multi-unit management within the restaurant industry, preferably in fast casual or quick service concepts. Proven track record of driving sales and profitability in a multi-location environment. Skills & Competencies: Strong leadership and team management abilities. Excellent communication, organizational, and problem-solving skills. Financial acumen with experience managing P&L and budgets. Ability to work in a fast-paced environment and handle multiple priorities. Strong attention to detail and commitment to quality. Proficiency in Microsoft Office Suite and restaurant management software. #J-18808-Ljbffr

Carolina Bucci makes inspiring, distinctive jewellery designed with a reverence for craftsmanship and executed with elegance. Established by fourth generation fine jeweller, Carolina Bucci, our brand and its creations are interwoven with the personal stories of our designer as well as the rich heritage of the Bucci family. Every piece of fine jewellery is created in the family's workshops in the goldsmiths' quarter of Florence, where Carolina can sit side by side with craftsmen to work out how each new design can be realised. This simple, direct relationship between creative and creation is at the very heart of what Carolina Bucci stands for. With its expansion to a new location in Montecito, California, the business is now looking for an exceptional individual - someone who is passionate about fine jewelry and luxury retail, and loves the challenge of building a new team around them. What You'll Do Deliver Exceptional Service: Represent the Carolina Bucci brand by consistently providing best-in-class customer experiences and building lasting client relationships. Lead & Inspire: Manage daily boutique operations from sales floor to stock room, ensuring every associate is empowered and aligned with our vision. Operational Excellence: Oversee cash handling, register procedures, and inventory management with meticulous attention to detail. Team Development: Recruit, onboard, train, and coach a talented team to uphold our high standards and foster a collaborative, client-centric culture. Strategic Growth: Analyze sales data, implement innovative business strategies, and partner with merchandising teams to optimize product displays and maximize boutique performance. Uphold Our Key Values: Act as the guardian of Carolina Bucci's key values: Details Matter, Always Move Forward, Be Curious, Choreography is Key, and K.I.S.S. (Keep It Super Simple). What We're Looking For Experience: A minimum of 5 years in specialty retail with at least 3 years in a management role, preferably within a luxury or fine jewelry setting. Leadership: A proactive, collaborative leader who inspires teams, drives sales growth, and maintains high operational standards. Customer Focus: A deep passion for delivering personalized, luxury experiences and a commitment to treating every interaction as a chance to shine. Salary Range $75,000 to $90,000 plus benefits

Restaurant Manager We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and a strong background in restaurant management. Responsibilities: - Provide leadership and guidance to the restaurant staff - Ensure high levels of customer satisfaction through excellent service - Oversee food production, quality, and presentation - Manage inventory, ordering, and cost control - Train and develop team members to deliver top-notch service - Maintain cleanliness and hygiene standards in the restaurant - Handle customer inquiries and resolve any issues promptly _ Maintain orderly, presentable appearance of the store Requirements: - Proven experience in restaurant management - Strong leadership skills with the ability to motivate and inspire a team - Knowledge of dining service standards - Proficiency in food preparation techniques - Able to cook and handle food preparation - Excellent communication and interpersonal abilities Join our team as a Restaurant Manager and be part of a vibrant culinary environment where your skills and passion for hospitality will thrive. We have a supportive work culture. Apply now to take the next step in your restaurant management career! Starting pay at 29hr with performance bonus. The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a positive customer-centric attitude. Qualifications High school education or equivalent experience 2+ years' store management experience

Beyond Yoga is a premium athletic and lifestyle clothing brand rooted in the belief that you deserve to look and feel amazing whether you're headed to the studio or staying in. Prioritizing quality from the start, our clothing is made in the USA with luxuriously soft fabrics, ethical manufacturing processes, and rigorous fit testing. We offer a range of sizes (from XXS to 4X in many styles) so that everyone can wear Beyond Yoga. Quality and inclusivity, aren't just catch phrases for us, we apply them to everything we do inside the company walls and out. In September 2021 we joined Levi Strauss & Co., one of the world's largest brand-name apparel companies and a global leader in jeans wear. Beyond Yoga will operate as a standalone brand within LS&Co. LS&Co. will provide resources to help Beyond Yoga achieve its goals of brand building, store opening, category expansion and global distribution. We are looking for a Store Manager who will bring creativity and a selling centric culture to our store teams. In this leadership role it is important you have the desire to help build the future of retail while maintaining the integrity of our brand's core values. You will create an environment that is engaging and inspiring for both employees and customers alike. Through collaboration, you will lead retail strategies, supporting store operations, and driving top line sales goals. The Store Manager reports to the Head of Stores. Key Responsibilities: Lead the retail team in achieving daily/weekly/monthly sales goals in addition to meeting store financial plans with a primary focus on promoting employee engagement and a collaborative selling environment. Can assess and strategize how to improve performance goals (Conversion, Units Per Transaction, Sales Per Hour and other measurable KPI's) Use company tools to assess the business and put into action a plan to celebrate wins and address areas of opportunity Team Management Recruit and make hiring, pay and termination decisions for all levels of store personnel; history of hiring and developing amazing people Facilitate training processes for new hires on Beyond Yoga culture, product knowledge, selling culture, and other employee responsibilities Coach staff to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates for promotion Achieve payroll plan through managing store schedules, monitoring labor costs and adapt to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures; prevent loss by educating associates on customer service, monitoring daily store activity, ensuring company policies are followed and partnering with Home Office partners Perform store visual standards following visual merchandising direction and make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate selling and service behaviors to associates Build relationships naturally, embrace individuality and foster a culture of diversity and inclusion Collaborate with store team and Home Office partners on building connections with the local community and contributing to the execution of inspiring events to promote brand engagement Basic Qualifications: Bachelor's degree (5+ years of retail work experience may be substituted for a degree) Minimum 3 years experience in retail store management position managing and coaching sales associates and a leadership team Apparel experience Positive, helpful demeanor and a passion and interest in Beyond Yoga Work flexible hours to meet the needs of the store Ability to lift up to 40 pounds, and constant standing, walking, squatting, kneeling, bending carrying items, and reaching overhead; comfortable climbing ladders. We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot: 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save. Five hours of paid volunteer time per month with nonprofit organizations Monthly product allowance Monthly incentive program Paid Family Leave Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

Why BRIGHTON? · We are an iconic and timeless women's accessories brand that delivers quality, fashion, craftsmanship, superior service at a value to our customers · We're a respected and loved brand that's been in business for almost 50 years · Stable, privately owned and a debt-free company · We have a following of consumers who LOVE our brand ! Employee Benefits: · Inclusive benefits package including 401(k), medical, dental, and vision · Competitive compensation and incentives · Monthly bonus structure and contest · Very generous employee discount Requirements: · Current Store Manager or Assistant Store Manager of a high volume store within a fashionable or luxury retail environment and with great references · An entrepreneurial, proven leader with an incredible spirit and amazing style · Customer-centric with a passion for making others feel special Responsibilities: As Brighton's Store Manager, you will work with beautiful, hand-crafted products, an amazing team and a loyal consumer that happen to LOVE our products! · You will lead by example, the Brighton way - Create Magic! · Help cultivate an environment of genuine customer connection · You're comfortable with social media navigating different sites interacting with customers to networking recruitment sites · Be passionate and knowledgeable about our product · Take pride in providing every one of our customers and team members with phenomenal customer service · Constantly network, recruit, hire & retain top talent · Maintain a focus on excellent sales results