Customer Service Manager Jobs in Paradise, NV

Looking for experienced retail store managers that foster teamwork in a fast-paced creative environment! In addition to our excellent health benefits package, we also offer these perks: All Operational Leaders are promoted from within the company Stores only open to customers 66 hours per weeks and Closed on Sundays Access to the Hobby Lobby Chaplain Services Department Starting salary range: $65,000 to $67,600 plus bonus annually. Auto req ID 15682BR Job Title #441 Henderson Co-Manager Job Description - Requirements Integrity Humility/Adaptability Motivational Consistent and Effective Communicator Organizer\\Planner "Big Box" Store Management Experience Willing to Relocate Successful Co-Managers are: Positive Role Models Mentors/Coaches/Teachers Hands on Leaders Decisive/Dependable/Detailed Owners of the business, they take Initiative Able to Deliver Daily Results/Execute Corporate Directives Team Players within their Store, District and Region Exceptional at delivering Great Customer Service Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call *************. State/Province Nevada City Henderson Address 1 625 N. Stephanie Street Zip Code 89014

Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by inspiring and motivating a team committed to providing superior service in a fast-paced and friendly environment. Additionally, they lead front-end operations and oversee the entire store in the absence of the Store Manager and Assistant Store Manager. This role is responsible for driving store sales, team member recruitment, engagement and retention. This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities: Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values. Consistently drive customer satisfaction by ensuring team members provide superior customer service throughout the store. Demonstrate product knowledge when assisting customers when working with team members. Listen to and resolve customer complaints in compliance with company standards. Champion the activity and results surrounding the customer service surveys and portal. Consistently demonstrate a positive attitude, leadership and organization skills, time management skills, willingness to learn new products, and help educate customers. Communicate standards, expectations, policy changes, and product knowledge to the team members.Coordinate and execute Team Member Appreciation Week, Team Member of the Month, and other reward and recognition programs. Organize in store hiring events, interviews and build candidate pipeline in partnership with Region Talent Advisor Specialist. Responsible for hourly team member staffing, scheduling, training, and developing team members as well as managing discipline and performance appraisals for areas of responsibility. Celebrate store successes and identify/address opportunities for improvement. Oversee Administrative Coordinator, Head Cashiers, Cashiers, Courtesy Clerks, and In-Store Shoppers. Lead front end operations, ensure department records, and cash handling/accounting comply with legal and company policies and procedures. Manage team member concerns and conflict through proactive and clear discussions. Facilitate career development conversations in the store and support movement across the organization in stores, store support and distribution centers. Communicating sales promotion information to cashier team ensure proper execution and customer satisfaction. Provide and receive constructive feedback and direction for effective communication and collaboration with others. Accountable for proper posting of store signage (compliance, sales event, holiday, and door signage). Execute company programs to ensure the profitability of store operations and customer satisfaction in compliance with company safety, labeling, health, and weights and measures standards. Keep the department and work areas clean, sanitized, and organized, including tables, floors, walls, and display cases. Foster a positive and engaging work environment while adhering to all safety, health, and compliance regulations. Assist with ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates. Help build and maintain displays on the sales floor, compliant with company programs and standards. Help verify accurate labeling and pricing on all products, oversee price changes, and remain up to date on sale prices. Communicate temperature failure of cases, shelves, and storage areas to Store Manager. Confidently and effectively address emergencies, crises, equipment failure, and resolve any issue that maycrop up. Flexible to perform other related duties as assigned. Qualifications: Be at least 21 years of age. Have a high school diploma or equivalent, a degree in business management, marketing, retailing,communications, advertising, or related field preferred. Have demonstrated success leading total building operations with integrity, including profit and loss,safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performanceappraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, andmerchandising. Professional communication skills, both written and verbal, along with attention to detail, analytical, andsolution-focused decisiveness. Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resourcessoftware. Be flexible to work a schedule that changes based on business needs, including nights, weekends, andholidays. Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is requiredoccasionally. Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pullforce required ranges from 80 pounds to 100 pounds. Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, andtransfer items horizontally. Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes,long pants, and gloves (latex and or cut-resistant). Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens,freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, andpallet jacks. Benefits: In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: Competitive pay Sick time plan that you can use to support you or your immediate families health Vacation accrual plan Opportunities for career growth 15% discount for you and one other family member in your household on all purchases made at Sprouts Flexible schedules Employee Assistance Program (EAP) 401(K) Retirement savings plan with a generous company match Company paid life insurance Contests and appreciation events throughout the year full of prizes, food and fun! Eligibility requirements may apply for the following benefits: Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid parental leave for both mothers and fathers Paid holidays Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday. You can learn more by visiting ********************************************************** Why Sprouts: Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.

At CarMax, we attribute our success to putting people first and doing what's right. Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with peers, other CarMax locations, and center leadership. It is our associates that have helped make us the nation's largest retailer of used cars. If you know how to achieve results by coaching and developing other people, we'll give you all the opportunities you need to build an outstanding and rewarding career in our fast-growing business. What You'll Do - Essential Responsibilities: Help your associates guide and progress customers through their CarMax experience by executing key activities like vehicle selection, finance applications, extended service plan explanations, etc. Build a highly engaged culture and environment using collaboration, transparency and motivation Provide continuous feedback and coaching to improve and maintain an iconic customer experience and drive sales Select, attract, hire and on-board world-class sales professionals who are well prepared to provide exceptional customer service Manage to business metrics (sales, service levels, staffing, etc.) Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic team of 10-15 Customer Experience Consultants who are the face of CarMax for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within CarMax. You will manage projects assigned to your team, while defining and measuring performance metrics. Qualifications and Requirements: High School Diploma, GED, equivalent certification or military experience required; Bachelor's degree preferred At least 3 years of experience in people management required; at least 5 years people management in a retail or contact center environment preferred At least 2 years of sales experience required At least 2 years of experience in process management preferred Bilingual in English/Spanish is preferred Ability to communicate clearly and effectively Ability to motivate, inspire, and gain buy-in from others Flexibility to provide cover for location opening hours, including evenings and weekends Must reside within 60 miles of the Henderson Customer Experience Center This requisition is for Inbound and/or Core Sales Channels About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Are you looking to make a career change to a stable company? This exciting opportunity offers a Premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more! All benefits are subject to eligibility requirements. Does this position match your future career goals? Then this opportunity could be the right fit for you Responsibilities Create and implement daily, weekly, and long-term production plans to achieve business goals Ensure production schedules are followed, and targets are met on time and within budget Guide, coach, and develop the operations team, fostering accountability and high performance Align goals and resolve operational challenges by working closely with Engineering, Quality Assurance, Supply Chain, and HR departments. Measure plant performance using key performance indicators and identify areas for cost optimization Qualifications Bachelor's degree A minimum of 10 years of advancing experience in leadership positions within the manufacturing sector Proficient in manufacturing operations, with comprehensive knowledge of quality control procedures Proficiency in budget management and enhancing operational profitability Salary: $140K - $165K Ask for: Aarti Manchanda Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements

Title: District Manager Department: Field Services About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities. What You'll Do: Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services Work to build relationships with customers, providers, and technicians in an assigned district Source, vet, and manage provider and technician base, ensuring quality delivery of services Must respond with a sense of urgency to escalations and customer requests Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations Provide key market information and contribute to DMG's long and short-term strategies Own RFP initiatives while negotiating with providers to secure target financial goals Manage district and travel expenses within or below budget What You Need: Bachelors degree preferred and/or relative experience; HS Diploma or GED required Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software Valid Driver's License; must provide own vehicle Possess and demonstrate a proactive, entrepreneurial work style; able to work independently Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection Position Demands: Significant on-site activity required (90%) Extensive outdoor activity while performing site audits or managing natural disasters Extended hours required during peak workloads or special projects Expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests What You'll Get: Health, dental and vision coverage on day 1 401(k) with company match Company paid cell phone Internal growth opportunities (we pride ourselves on investing in our talent so we can promote from within) Divisions Maintenance Group is an equal opportunity employer.

Radiology Manager We're partnered with a healthcare facility serving the community of Las Vegas, Nevada that is in search of a Radiology Manager to lead their diagnostic service team. This is a full-time, dayshift perm position. The ideal candidate will plan, organize and direct the overall operations of the Radiology Department. Radiology Manager We're partnered with a healthcare facility serving the community of Las Vegas, Nevada that is in search of a Radiology Manager to lead their diagnostic service team. This is a full-time, dayshift perm position. The ideal candidate will plan, organize and direct the overall operations of the Radiology Department. Responsibilities for Manager of Radiology Provide direct oversight and management to the diagnostic imaging department in researching and implementing new processes and procedures Responsible for formulation and oversight of the department budget, facility planning, and supply acquisition necessary to maintain workflow Provide leadership, judgment, and analytical skills in directing imaging personnel towards completion of assignments and goals Requirements for the Diagnostic Imaging Director Graduate of an accredited Radiologic Technology Program ARRT registration required ARRT hospital experience for a minimum of 6 years and a min of 4 years of leadership experience Supervisory/Leadership experience is required Benefits for the Radiology Manager: Competitive Salary Excellent Benefits Package Low Cost of Living Lots of indoor/outdoor activities For more information on this Manager of Radiology role or others nationwide, please send your most updated resume for consideration.

We're growing and need top talent across the country! District Manager - No Sundays & Yearly European Trip Lead, Grow, and Travel the World with Café Zupas! Ever dreamed of getting paid to travel the worl d while leading incredible teams and growing your career? At Café Zupas, that's not a dream-it's just another Tuesda y. We're looking for a District Manage r who's ready to mentor rockstar teams, hit big goals, and earn big reward s-like a $20K - $30K bonu s and an annual international trip for tw o (think Paris, London, South Africa, Italy, or Greece). Oh, and did we mention you'll never work a Sunda y? If you're passionate about leadership, love great food, and are ready to take your career to the next level, keep reading . Why Café Zupas? We're not your average restaurant brand. We serve house-made, globally inspired soups, salads, sandwiches, and dessert s-all made fresh daily in our next-generation kitche ns. No microwaves. No fryers. Jus t real food and real peop le making an impact. Here's why our leaders love it here: ✅ Expanding Bra nd - More locations = more career growth for you! ✅ Annual International Tr ip - Travel the world as a reward for your leadership. ✅ Never Work a Sund ay - Seriously, never. ✅ Clear Growth Pa th - Structured training, leadership development, and next-level opportunities. ✅ Big-Time Bonus Pl an - Ear n $20K - $30K annual ly based on performance. ✅ Full Benefits Packa ge - Includin g 401(k), PTO, health, dental, and vision insuran ce. ✅ No Grease, No Fryers, No Headach es - Just fresh, delicious food made in-house. ✅ Free Mea ls - Because you should love what you eat. ✅ Team-First Cultu re - We thrive o n positivity, gratitude, and ener gy. ✅ Clear Expectatio ns - No guesswork, just result s. What You'll Be Doing (AKA Your Superpowe rs) As a District Mana ger, you'll be the driving force behind multiple Café Zupas locations, leading, inspiring, and making magic happen. Your day-to-day will include: Leading multiple restaurant te ams and ensuring top-tier operations . Coaching and developing General Manag ers into future all-stars. Driving performance metr ics in sales, labor, and food co sts like a pro. Fostering a cult ure of gratitude, positivity, and excellence. Bringing the h ype-because leadership should be fun! Ensuring consistency and qual ity across all your location. Building connections with team members and gue sts that go beyond just “hello". Collaborating with senior leaders hip to take Café Zupas to new heights. Who You Are (Besides Awesome) ✔ 5+ years of multi-unit restaurant leadership experience. ✔ A pro at coaching, leading, and developing teams. ✔ A motivator who knows how to hit goals and drive results. ✔ A culture-builder who thrives in high-energy environments. ✔ Detail-obsessed and self-motivated. ✔ Excited to work a five-day set schedule (Never on a Sunday - ever.) ✔ Open to innovation, new ideas, and pushing the boundaries of excellence. Join the Adventure! Since 20 04, Café Zupas has grown to 80+ kitchens across 8 st ates-and we're just getting started. This is your chance to join a brand that celebrates success, values its people, and rewards leadership with incredible experiences. 📢 Ready to lead, grow, and explore the world? Apply today and start your adventure with Café Zupas! Café Zupas is an Equal Opportunity Employer. Employment may be contingent upon a successful background check, including reference verificat ion.

General Manager Community Choice Financial Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent required Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

The General Manager holds the responsibility of executing the store operations playbook flawlessly, aiming to achieve the store's defined objectives. This role carries substantial influence over the company's revenue and significantly contributes to market expansion, representation, and the quality of customer relationships. These contributions align with company policies, processes, and procedures. Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations. Support the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff. Provide store performance reports as required, utilizing Key Performance Indicators as outlined in Rhythm. Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts. Collaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements. Effectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role. Uphold customer treatment standards characterized by courteous and professional conduct, fostering complete customer satisfaction. Promote a culture of training by participating in company training initiatives and fostering continuous learning. Oversee and promote the sale of all company products and services across all company locations, involving all personnel. Manage incoming leads generated by the Business Development Center to meet show rate and solution rate goals. Accurately forecast unit sales and gross profit levels. Collaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas. Manage and maintain vehicle inventory in collaboration with the Inventory team. Partner with the Service Manager to oversee service operations, including technician efficiency and overall billable hours. Aim to achieve NPS results at or above the overall corporate average through our Solution Experience process. Foster Employee Engagement by demonstrating leadership skills in support of our core values. High school diploma or GED is a prerequisite. 2-3 years of experience in sales management is essential. Exceptional customer service skills and experience are mandatory. Proficiency in Microsoft Office products and technical aptitude is required. Demonstrated ability to work independently with minimal supervision is a must. Strong computer skills with familiarity in SalesForce are preferred.

Plant Manager will drive continuous improvement and optimization of all processes. Will oversee all daily operations of production, manufacturing, receiving, and shipping while ensuring consistent adherence and implementation of all policies and procedures. The Plant Manager demonstrates they have the key skills to develop and implement processes that will maximize stewardship, safety, quality and productivity. Profile: Develop Transformation Plans to improve Plant performance regarding Safety, Quality and Productivity. Develop a Strategy Deployment Process. Define the Plant Mission and Vision, key goals and KPI across the plant organization aligned with Armorock enterprise Vision and guidance. Dedicate time to training employees based on SOPs and company policies. Audit processes based on SOPs. Develop communication plans for the employees to be informed of company results and futures goals and projects. Act as a Lean Leader, living Armorock values, Integrity, Continuous Improvement, Accountability, Respect for the Individual and Excellence in Quality and Service (ICARE). Plan, organize, direct, and run optimum day-to-day operations to exceed our customers' expectations. Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards. Drive a culture of high performance and accountability in safety, quality, customer service and cost. Facilitate associate engagement for effective utilization of assets to produce optimal results. Implement strategies in alignment with strategic company goals and initiatives providing a clear sense of direction and focus. Demonstrate a floor presence across all shifts to verify consistent daily run-rate processes and implementation of corrective actions. Build a trusting relationship with all team members through leadership coaching and development. Real time data analysis to improve performance and eliminate waste. Develop systems and processes that optimize productivity standards, metrics, and performance targets to ensure effective return on assets and human capital. Position Profile: Always be ahead of employee's issues by proactively addressing all issues. Influence and learn from below. Be competitive and current by implementing the latest production management best practices and concepts. Develop and control profits, plans, and budget. Implement cost effective systems of control over capital, operating expenditures, human capital, wages, and salaries. Manages capital asset maintenance. Provide leadership and training to accomplish the company's positive culture journey. Responsible for providing change management leadership during growth and business transformation. Develop high-performing teams through mentoring, collaboration, and accountability to rigorous standards while sustaining high engagement and positive energy Direct and participate in technical activities of labor relations, engineering, and quality Maintain SLAs and build a culture of continuous improvement Drive improvement in clarity of process flows and measurement across the organization Collaborate with corporate functions across the board to ensure any required changes to policies, procedures, and processes are implemented Collaborate with data owners/stewards to align on process and data issues Respond to questions and follow up on pertinent escalations Location: Boulder City, NV (Las Vegas Metro Area) Expectations: Develop Transformation Plans to improve Plant performance regarding Safety, Quality and Productivity. Develop a Strategy Deployment Process. Define the Plant Mission and Vision, key goals and KPI across the plant organization aligned with Armorock enterprise Vision and guidance. Dedicate time to training employees based on SOPs and company policies. Audit processes based on SOPs. Develop communication plans for the employees to be informed of company results and futures goals and projects. Act as a Lean Leader, living Armorock values, Integrity, Continuous Improvement, Accountability, Respect for the Individual and Excellence in Quality and Service (ICARE). Plan, organize, direct, and run optimum day-to-day operations to exceed our customers' expectations. Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards. Drive a culture of high performance and accountability in safety, quality, customer service and cost. Facilitate associate engagement for effective utilization of assets to produce optimal results. Implement strategies in alignment with strategic company goals and initiatives providing a clear sense of direction and focus. Demonstrate a floor presence across all shifts to verify consistent daily run-rate processes and implementation of corrective actions. Build a trusting relationship with all team members through leadership coaching and development. Real time data analysis to improve performance and eliminate waste. Develop systems and processes that optimize productivity standards, metrics, and performance targets to ensure effective return on assets and human capital. Always be ahead of employee's issues by proactively addressing all issues. Influence and learn from below. Be competitive and current by implementing the latest production management best practices and concepts. Develop and control profits, plans, and budget. Implement cost effective systems of control over capital, operating expenditures, human capital, wages, and salaries. Manages capital asset maintenance. Provide leadership and training to accomplish the company's positive culture journey. Requirements: Bachelor degree in administration, or technical/manufacturing process. 4 -5 years in the dispatch function in the precast or manufacturing process Manufacturing Industry Background preferred. Excellent project management, analytical, interpersonal, oral and written communication skills Proficient computer skills, including Google and MS Office Professionalism, dependability, commitment, and integrity Ability to multitask and complete assignments within time constraints and deadlines Strong organizational skills, including attention to detail, operational facilitation, detailed collaboration, and effective communication

Pressed Juicery is hiring a Retail General Manager for our Town Square store! Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app. Our Mission Pressed Juicery's mission is to empower your wellness journey. Our Workplace Culture We embrace diversity, equity, inclusion, and belongingness! We speak up with radically candid communication. We wholeheartedly support personal and professional growth. We believe mistakes can be valuable and lead to continuous improvement. Lastly, we value excellence and strive to achieve greatness in all we do! Our Values Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves. Passion - curious and humble, we inspire people to make healthy choices. Growth - pursuing wellness with intention, we create and embrace good energy. Our Benefits 401k match 10 paid holidays Medical, dental, and vision insurance Vacation time Flexible Spending Account Paid parental leave Employee Referral Program Job Purpose: The General Manager oversees the sales performance, guest experience, operations, hiring, and talent development of their stores. The General Manager will provide leadership and strategic direction to create an environment that exceeds guests' in-store and digital expectations, with maximum productivity, profitability, and sales results. The General Manager will clearly understand company deliverables and processes and must demonstrate the ability to execute those duties. Key Areas of Responsibility include, but are not limited to: Exceeding the same stores' sales and plans. Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience. Implement active & engaged product selling and sampling in-store and at the sample carts throughout the day. When no guests are in the store, team members must be outside actively sampling at the cart. Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals. Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location. Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent. Conduct business reporting and guest insights to understand, troubleshoot, and follow -up on opportunity areas. Manage the store's P&L, KPIs and inventory management. Manage and track labor costs (e.g., scheduling hours, overtime, etc.) for their store. Utilize financial tools & resources to identify and proactively address opportunities in in-store performance. Oversee the store's cleanliness, operational excellence, food safety and handling Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts. (This includes weekends, early mornings, and evenings) Ensure store adheres to federal and local safety standards, including, but not limited to, food safety, OSHA, CDC, ADA, wage, and hours laws. Our perfect candidate has: 3+ years of work experience as a Store Manager of a retail store or restaurant, managing a team of at least 15 team members; Interest in health and wellness; Ability to build guest relationships and deliver exceptional service; Ability to adapt and embrace new procedures, processes, and champion change; Sound judgment when making decisions and mediating conflict; Excellent verbal & written communication skills with proficiency in English; Proficiency in sales principles, KPI deliverables, and guest service practices; Food Handler Card or applicable state-specific requirement; Proven track record of managing a Profit and Loss statement; and Basic knowledge of MS Office: Word, PowerPoint, and Excel. Must be legally authorized to work in the United States without restriction. Pressed Juicery, Inc. participates in the E-Verify program. Please visit *************************** to learn more about the E-Verify program.

WHAT YOU'LL DO: Represent Balmain's ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand Act as liaison between the New York Office and your local market, provide guidance and feedback when applicable Create and foster strong working relationships with internal and external partners, including but not limited to the New York Office and local vendors Be creative and forward thinking; act with autonomy and make recommendations based on business needs. Sales & Customer Service Model the way and demonstrate sales leadership by playing an active role on the sales floor and managing client relationships Find new ways to elevate in store experience by consistently delivering memorable moments; Drive client development activities among individual team members to cultivate new and existing clients Train, develop, and coach employees to ensure that client outreach and continued client development is executed regularly Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Ability to develop new business opportunities and maintain client relationships while ensuring brand recognition and penetration in market. Operations Management: Ensure exceptional operational support to drive sales and service Maintain proper care standards for the product to ensure quality saleable condition Manage efficient back of house and ensure consistency with established operational procedures Guarantee compliance with all internal control procedures in order to achieve a successful inventory result Talent & People Management: Identify training needs and develop growth potential of each staff member Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent Continuously train, coach, and provide feedback to all team members to set them up for success QUALIFICATIONS: 7+ years of Retail Management experience, preferably in the luxury sector Exceptional organizational skills, follow through and attention to detail Strong problem-solving attitude Collaborative spirit and proactive attitude Strong people and performance management skills Able to prioritize and meet deadlines Flexible schedule Ability to travel 15%, both internationally and domestically BENEFITS & PERKS: Health, vision, dental and fringe benefits Paid Vacation, Sick, and Holidays 401k with Company match Clothing allowance Employee discount ABOUT US: Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.

Golden Goose is looking for a passionate and customer-focused Store Manager! The Store Manager will ensure the accomplishment of commercial targets (sales volume. main KPIs, profitability and client development), the development of brand awareness and the management and development of their team, creating an environment of retail excellence. Responsibilities: Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures. Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines. Ensure customer satisfaction and manage the store CRM, training staff to capture and input client data proficiently. Excellent knowledge of internal procedures and takes accountability for abiding and training on them. Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying. Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team. Qualifications: Bachelor's degree preferred Minimum of 5 years management experience in retail Entrepreneurial mindset - Problem solver and go-getter Self motivated with a positive attitude Customer focused with strong interpersonal and communication skills Team player - Fluency in other languages a plus Location: Las Vegas Crystals *This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described and may be amended at a time at the sole discretion of the Employer Employee must be comfortable with physical elements of the job, including (but not limited to) carrying boxes, standing (ability to stay on feet), and using a step ladder.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Theory Store Manager is the ultimate leader of their store, developing and motivating the store team to provide a superior level of customer service that results in business and team success. Business Leader ● Demonstrate strong business acumen through KPI's to develop and support business driving strategies ● Lead team selling strategies based on expert knowledge of the product and a client-centric approach ● Lead team by leveraging company tools, incentives & strategies to support meeting sales goals ● Manage the business both in-season and with a long-term view balancing market awareness, product knowledge, client focus, and team dynamics People Leader ● Demonstrate an ability to lead dynamic and high-performing teams to achieve store and company goals ● Proven ability to identify & recruit high-potential talent in the marketplace ● Establish an individual development plan to support professional growth aspirations and talent needs across the Theory & Helmut Lang brands ● Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement Operations Leader ● Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures ● Oversee inventory processes to ensure shrink results consistently meet company expectations ● Implement tactics to manage and maintain an effective P&L strategy ● Plan ahead for future business needs to continually improve business results Business Partner ● Collaborate with cross-functional business partners to support organizational goals ● Communicate effectively and efficiently with all levels in the organization; including the executive team. ● Partner with field and corporate leaders to establish effective in-season on long term strategies aligned with company initiatives ● Demonstrate an ability to navigate the organization with a balance of business need and brand culture The Essentials ● 8+ years of proven experience with high-profile & established multi-unit companies ● Dynamic interpersonal and communications skills, both verbal and written ● Highly- motivated by driving business in a fast-paced, innovative environment ● Business owner mindset with an entrepreneurial spirit ● Independent work ethic, time management skills, and personal accountability ● Computer skills to operate point of sale system, experiences with teamwork is a plus Our Employer Commitment As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

🌿 New Career Opportunity: General Manager 👥 We're thrilled about a new General Manager role opening up at our Las Vegas branch. We're looking for an energetic and people-oriented General Manager who will oversee daily operations and extra services, driving operational excellence, revenue growth, and client satisfaction. As an organizational advocate, the General Manager provides direct leadership to the Branch Manager and extra services team while supporting business development initiatives. Results-driven, the General Manager ensures alignment between maintenance operations and extra services delivery to maximize value for clients and branch profitability. About Encore Landscape Management 🏆 Named one of the 2024 Best Places to Work by Lawn and Landscape Magazine 🚀 One of the fastest-growing full-service commercial landscape companies in the Southwest 🌳 Services: Maintenance, Design, Installation, Tree Care, Irrigation & Plant Health About the Role As General Manager, you'll lead our branch operations and extra services teams, reporting directly to ownership while working closely with our executive team. You'll be responsible for driving profitable growth, operational efficiency, and maintaining our high standards of service delivery. What You'll Do Drive operational excellence through leadership of the Branch Manager and extra services teams, establishing clear performance metrics and fostering a culture of accountability Oversee financial performance through strategic resource allocation, cost management, and revenue growth initiatives across maintenance and extra services Lead business development efforts in partnership with our business development team, identifying opportunities to expand services with existing clients while maintaining strong relationships Manage and optimize branch KPIs including client retention, labor efficiency, extra services growth, and overall profitability Ensure consistent safety and quality control compliance across all service lines, including maintenance, irrigation, arbor care, and plant health programs What You Bring 5+ years of commercial landscape management experience with demonstrated team leadership success Proven track record driving operational excellence and financial performance in a service-based business Strong background in extra landscape services and enhancement sales Experience with P&L management, operational analysis, and strategic planning Outstanding leadership abilities with success developing high-performing teams Exceptional communication abilities, client relationship management and problem-solving Client-focused mindset, maximizing satisfaction and quality of production What We Offer Competitive compensation package commensurate with experience Comprehensive benefits package (includes health insurance, dental, vision, retirement plans, and paid time off) Competitive perks package (includes company vehicle and gas card) Join our team and help shape the future of commercial landscaping! We're looking for a dynamic leader who can drive results while developing our people and delighting our clients. Interested candidates please apply with your resume and a brief description of your leadership experience in commercial landscaping operations. No agencies or third-parties please. Ready to Grow With Us? Apply today and help us create beautiful, healthy landscapes across Las Vegas! #GrowWithUs #Landscaping #Leadership #CommercialServices #Operations #Sales

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems such as Remote Lock, Guesty, Entrata, Slack and Breezeway Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match. Career Development: We offer extensive learning and development opportunities to support growth. The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Uplift gives you the freedom to buy what you want now and pay over time. With affordable monthly payments, you can easily budget for what matters most. Job Description RENO, NV / $18-20/hr CUSTOMER SUPPORT - CUSTOMER SUPPORT / FULL TIME APPLY FOR THIS JOB At Uplift, we're passionate about making travel more accessible, affordable and rewarding for everyone. Through our flexible Buy Now, Pay Later solution, we're changing the way people book, buy, and experience travel. It isn't easy to build an enterprise solution that meets the tough demands of some of the world's leading brands, but we love a good challenge. We've been in high growth mode since our Series C round of funding but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a love for travel. If our mission inspires you, let's talk! Uplift partners with top travel brands such as the vacations sites of United, American, Southwest, cruise lines such as Carnival and Norwegian, theme parks such as Universal, and many more. Learn more at *************** We are looking for a Customer Experience Professional that will be the liaison between Uplift, its travel providers, current and potential customers. The successful candidate will be able to accept ownership for effectively deciphering customer issues, complaints and inquiries. Striving to keep excellent customer satisfaction at the core of every decision and behavior. Schedule: Dayshift / Shift: varies (may include weekends) Responsibilities Preserve customer loyalty Assist customers throughout their journey with Uplift, while providing a memorable experience Communication savant; in both written and verbal methods using various channels Effortlessly navigate operating systems Work independently and in a team environment Multilingual in Spanish and/or French is a plus Benefits 10 company paid holidays and 3 weeks PTO Medical and dental insurance, vision reimbursement program Life insurance 401K plan Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Qualifications Requirements 2-years in a customer-support position Experience in one of the following (preferred): finance/lending or ecommerce Willingness to continue learning and adapting in a field where finance, technology, and e-commerce continues to flourish Embraces change as an essential and profound key to success A natural flair for developing relationships both internally and externally Proactive and influential; someone who instinctively knows what needs to be done and delivers Motivation to elevate oneself by taking initiative, and displays resilience Ability to see problems with a holistic approach, identifying the core of the problem Love of Startup Culture Additional Information All your information will be kept confidential according to EEO guidelines.

Remote/Nevada (Reno or Las Vegas) The Customer Service Supervisor at United Interactive will oversee the Customer Service (CS) team, working independently Thursday through Sunday in 10-hour shifts during peak gaming hours. This role involves managing CS agents, scheduling, onboarding, and coordinating training to ensure consistent service coverage. Key responsibilities include monitoring Zendesk to maintain SLAs, handling customer inquiries via calls, emails, and chat, and managing KYC (Know Your Customer) data verification. This role will also support AML and Fraud departments with compliance documentation, CCDR reporting, and initiating Jira filings for potential disputes. Additional duties include small project management and ongoing CS training. Core Responsibilities: Team Management: Oversee and support CS agents, schedule shifts, onboard new agents, and provide ongoing training to maintain high service standards. Customer Assistance: Act as a point of contact for customer queries, responding via calls, emails, and chat, ensuring prompt and high-quality support. Compliance & Documentation: Conduct KYC verification for 100 players daily, assist with AML documentation, and handle false negatives reporting. Quality Assurance: Monitor Zendesk queues to ensure SLA adherence, process CCDR reports, and provide recommendations for dispute resolutions. Jira Reporting: Initiate and manage Jira Service Desk filings as required, collaborating with the Compliance Department. Requirements: Proven leadership abilities with a background in customer service, ideally in the gaming or iGaming industry. Proficiency in customer service and compliance tools, including Zendesk and Jira. United Interactive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

SageSure is seeking an experienced Customer Service Supervisor to motivate, support and lead our Customer Service Contact Center team members to maximize performance. The ideal candidate must have customer service and supervisory experience in a contact center environment. If you are an effective communicator, able to lead and motivate a team, are organized and reliable, as well as results-oriented, we'd like to meet you! What you'd be doing: * Assist in setting performance targets for both individuals and the team to ensure alignment with business objectives for customer service representatives * Interviews and hires entry level customer service representatives, ensuring they are well-equipped to succeed in their roles. * Provide guidance, support, and feedback to staff by addressing questions and fostering a positive work environment. Foster long-term growth by conducting thorough needs analysis and bridging learning gaps through ongoing development efforts for direct reports. * Develop strategies to optimize processes, improve team efficiency, and maintain high levels of employee motivation and engagement. * Monitor and evaluate team performance using key performance indicators (KPIs) to ensure targets are met by providing consistent and targeted coaching and identifying areas for improvement. * Track inbound calls, emails, and live interactions to assess performance and generate reports for management. Actively monitor inbound calls, ensuring agents are aware of call volumes, wait times, and abandonment rates, maintaining service level standards. * Ensure strict adherence to company policies related to attendance and establish operational procedures. * Keep leadership informed of any emerging issues, challenges, or opportunities for improvement. * Prepare and present monthly and annual performance reports, analyzing key data points to inform strategic decisions. * Performs other duties as assigned We're looking for someone who has: * 2+ years' experience supervising direct reports and proven experience as a call center supervisor or similar supervisory position * Working knowledge of MS Office * Outstanding communication and negotiation ion skills * Excellent organizational and leadership skills * Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills * Ability to work under pressure * Can work during the required scheduled shift on Monday - Friday from 11AM - 8PM, with rotating Saturday coverage shift of 10AM - 3PM (Eastern Time) * 2+ years' experience in property & casualty insurance * Property/Casualty license required within six (6) months of accepting position * High School Diploma Highly preferred candidates also have: * Bachelor's Degree * Insurance Certification About the Policy Services Team at SageSure: Helping customers and a service mindset are at the core of SageSure's Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure-having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you've gained, you'll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you'll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning. About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream. A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners. We have more than 600 employees working remotely or hybrid in one of our eight offices-Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT-who are tackling the industry's toughest challenges. We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.