Customer Service Manager Jobs in Lacey, NJ

A leader in the corrugated and protective packaging space is looking for a Customer Service Manager in Bensalem, PA. The Customer Service Manager will serve as the primary liaison between customers and the company's operations. This role involves overseeing the Sales Operations team to coordinate customer orders, manufacturing and delivery schedules, service issues, and other customer-related concerns. The position requires frequent interaction with manufacturing, sales, and production teams to meet customer needs and maintain positive business relationships. Key Responsibilities: Support the company's sales objectives. Pursue business opportunities that align with company growth plans. Visit customers to build relationships with key decision-makers in purchasing, engineering, and quality departments. Coordinate daily meetings with scheduling, production, and quality teams. Collaborate with operations, design, and quality teams to resolve production issues and support on-time deliveries. Review incoming Requests for Quote (RFQs) and prepare pricing recommendations for review with sales and operations leadership, and prepare final quotes for submission to customers. Monitor key account performance metrics such as sales growth, profitability, customer satisfaction, on-time delivery, quality, and overall relationship. Qualifications: Bachelor's degree required, preferably in Marketing, Business, or Communications. Proven experience as a sales representative and/or manager. Experience in a manufacturing environment, preferably in the corrugated industry. Strong communication and interpersonal skills. Self-motivated with the ability to multitask. Excellent organizational skills. Highly competitive nature, strong will, and sound business judgment. Computer literacy is essential, with proficiency in Microsoft Word, Excel, and PowerPoint. The company offers a competitive compensation and benefits package, including health, dental, and vision insurance, and a 401(k) plan.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the position? The Customer Due Diligence Manager will be responsible for the day to day management of the Customer Due Diligence (CDD) department. Reporting to the Senior Due Diligence Management, the role of Customer Due Diligence Manager is to oversee a team of Customer Due Diligence Supervisors and monitor operational activity in-line with the company's expectations and guidelines. The ideal candidate will have an excellent knowledge of current AML/CTF policies and procedures throughout the jurisdictions Hard Rock Digital is licensed and be capable of making well-informed decisions on customer accounts, managing risk and putting appropriate mitigation measures in place. Ideal candidates must have experience within investigations/risk assessment, as well as the ability to organise, motivate and develop an operational department. Responsibilities for the role include: Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans, trends, etc.) in line with the company's expectations and guidelines. Ensure service levels are maintained on a daily basis and take the initiative when service levels drop below set expectations. Be responsible for the continuous development of Customer Due Diligence Supervisors who in turn can develop the teams they are responsible for. Ensure continuous improvement of the AML/CTF practices across multiple jurisdictions. Reviewing departmental processes and implementing business change. Liaising with stakeholders across the business to collaborate on projects. Handle and facilitate escalated cases to senior management, summarising customer issues and follow up actions. Take responsibility for all aspects of people management (recruitment, selection, training, performance management, coaching and motivation) to ensure adequate performance of services. Develop and leverage strategies to ensure the Customer Due Diligence Team high performance and delivery expectations are met. Handle escalations from team members as per set policies and procedures. Perform other duties to support the CDD Department as requested by Senior Management. What are we looking for? Successful candidates will be self-driven and a self-motivated team player capable of working efficiently in a high-volume real-time environment. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming. Skills and Experience Operational management experience within the online gaming sector. Proven experience of leading a large team and the ability to motivate and manage staff, providing coaching and feedback in an effective manner. Capacity to plan, prioritise and manage departmental needs. Strong analytical and decision-making skills with a track record of making risk-based decisions on customer accounts. Knowledge of AML/CTF and Safer Gambling requirements. AML/CTF Qualifications, such as CAMS/ICA certification, would be considered a plus. Experience with analysing processes and procedures and propose improvements. Ability to work both independently and as part of a team in a fast-paced environment. Excellent communication skills, both verbal and written at all levels, with particular attention to detail. What's in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Grocery Outlet is seeking experienced grocery and retail managers who understand their stores inside and out to independently run a Grocery Outlet location. Grocery Outlet partners with top local retail leaders who are interested in moving beyond management to operate their own Grocery Outlet location and share in the profits that their store generates. Operating a Grocery Outlet Requires: · Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.) · Responsibility for total store operations including complete management of the P&L · Creating staffing models, hire, train and retain employees · Utilizing an existing distribution channel to customize your product offering for your community · Local organization partnerships to make a difference in your community · Strong drive and motivation · Being an ambassador for Grocery Outlet Qualifications: · 4 years of retail management experience · Experience overseeing a large team including hiring and training · Detail orientated, analytical, ability to think quickly and extremely results orientated · Creative problem-solver · Experience with merchandising displays · Interest in autonomy and being able to make your own decisions for your retail store About Grocery Outlet: Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 520 stores open and operating. We've been helping customers save big since 1946. That's when our founder, Jim Read, opened his very first store and today, the third generation of the Read family is leading the way. We currently have over 520 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq. Grocery Outlet Privacy Policy - *************************************************

Personal Lines State Manager Become a member of our client's team and you'll be part of a company who operates for the benefits of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits, including a 401k plan with a dollar-for-dollar match up to 8% with immediate vesting, Blue Cross Blue Shield health coverage, a very generous paid time off plan, an annual incentive opportunity, and much more. The Personal Lines State Management team drives profitable growth for personal auto, home and umbrella products across our five-state footprint. In this product management role, you are responsible for developing and executing product and pricing strategies for your assigned states. The salary is commensurate with experience and credentials but is likely to fall in the $115k - $150k range. This position is based in our Trenton, New Jersey corporate office. Job Responsibilities: Drive premium growth and profitability for assigned states Develop both short and long-term rate change/project roadmaps for each product Stay current on industry developments and trends, competitor actions as well as the regulatory environments Lead premium growth, profit improvement and customer experience enhancement projects Develop strong working relationships with Actuarial, Underwriting, Claims, Contact Center, BP&A (Finance), Marketing and Business Process (BPU) Lead State Team comprised on actuarial and product analysts to successfully execute the state(s)' strategic product/pricing plan Prepare and present rate changes, project work and MOM updates to the Executive Leadership Team (ELT) Work in partnership with BP&A to develop the annual financial plan and forecasts Required Qualifications and Experience: Minimum 4-year college degree or equivalent; Mathematics, Statistics, Actuarial, Data Analytics, Economics, Finance or other quantitative business degree preferred Minimum 3-5 year work experience in a role such as actuarial or insurance product analytics with increasing responsibilities, including 1 to 2 successful years as a state manager Strong data analytics capabilities along with a natural problem-solving curiosity Advanced Excel and database skills; competent in other MS Office software

Plant Manager Duration: Full-time & direct hire We seek a high-level plant manager in a high-paced manufacturing setting. This position is highly visible and is a key member of the manufacturing team. Roles & Responsibilities: Verification that “first piece off” meets all specifications Communicate daily production goals and review performance with machine crews so that expectations are clear Lead process improvement initiatives Once production lines are running, continuously improve quality and performance through training, development, enforcement of work instructions and suggestions for refinements to process control Drive cleaning and organization with supervisors and quality Responsible for reviewing labor, maintaining attendance, and reviewing/approving time off Responsible for maintaining and driving inventory levels with scheduler and purchasing Familiar with Company GMPs and able to train others Working knowledge of ERPs such as AS400, HRMS, SAP, Amtech, Advance wear, Kiwi Ensure that all production, quality, and safety paperwork is in order and completed correctly Active member on safety committee and consistently enforcing safety policies Effective troubleshooting Accountability for all employees including union and supervisors Spend time with upper management to gain further understanding of machine knowledge and troubleshooting, union employees, HR issues, pre-press, and die-cutting Gain extensive knowledge on machines such as Gopfert, Bobst, Martin, Bahmuller, Post, and Pacific Requirements: 5 to 7 years of manufacturing management experience Must be able to work in a fast-paced work environment with multiple production lines Basic computer skills in Outlook Email, Word, and Excel Good interpersonal and communication skills, as the position requires daily contact with planners, managers, and plant personnel Drug and Alcohol Testing and Medical Physical will be required Bilingual is preferred Managed at least 30 employees plus temp workers Union setting is preferred Must be self-motivated and a self-starter Must possess sense of urgency Must possess organizational skills Goal driven Able to work overtime as needed

Electrical Group Manager Full Time | Wall, NJ, US ________________________________________ Discover your passion with FPA At French & Parrello Associates (FPA), we are looking for talented and driven engineers committed to providing innovative engineering solutions that improve our world. We are seeking to grow with individuals who are passionate about their work, who are committed to delivering quality service, and who are eager to learn and grow professionally. We value candidates of all backgrounds, skill sets, and experiences. At FPA, we actively promote a culture of inclusion and diversity, and our employees are part of a dynamic and collaborative work environment where they are encouraged to share ideas, take on new challenges, and contribute to the success of the company. From its inception, FPA has been dedicated to providing practical solutions to complex problems. Through its diverse team of professionals, FPA is capable of blending the practical aspects of project implementation into creative design solutions. As an FPA employee, you will have the opportunity to grow your career, working alongside dedicated professionals on exciting projects. If you are a motivated individual looking for an exciting and rewarding career opportunity, we encourage you to apply to be a part of our energetic team. About This Opportunity FPA is currently searching for a full-time Electrical Group Manager for our Wall Township, New Jersey office. The ideal candidate will have at least 10 years' applicable design experience in consulting engineering and/or construction projects. At FPA, our unwavering commitment to dedicated service and innovative solutions has empowered us to build thriving communities and expand our horizons. The ideal candidate will work with talented engineers from various disciplines, collaborating to design, develop, and deliver projects that improve people's lives. They will bring a fresh perspective, a passion for engineering, and a commitment to excellence. Joining our team will provide you with an excellent opportunity to unlock your full potential, gain invaluable experience, and create a meaningful impact on the world. Core Responsibilities Participate in the project proposal effort by defining the project scope of work and budget. Review and update the electrical department standards, details, and specification development and updates. Establish and maintain cooperative and productive relationships with all employees, clients, and other stakeholders. Quality control through project review at various stages throughout project design. Mentor, and coach the electrical group members and assist in the performance management process by providing feedback to the technical leader for performance evaluations. Works with the Project Manager to determine the staffing needs for each project. Assures financial and technical project success and maintains a high level of client satisfaction. Provides subject matter expertise to company clients on technical issues. Represents firm at technical conferences. Represents firm at client meetings. What We Are Looking For Required Qualifications Bachelor's degree (B.S.) from four-year college/university. 10+ years applicable design experience in consulting engineering and/or construction projects. Professional License, NJ & NY Compensation and Benefits: As a valued member of our team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. FPA offers an extensive range of benefits, including medical, dental, vision, disability, life, and retirement savings, aimed at ensuring the physical well-being and financial security of employees throughout their careers. The personal benefits program at FPA includes the following: Medical, Dental, Vision insurance 401(k) Retirement Plan with Employer Matching & Roth 401(k) Option Individual and Dependent Life Insurance Short and Long-Term Disability Insurance and Supplemental Insurance Plans Employee Assistance Program (EAP) and Wellness Benefits Tuition Reimbursement Training and Professional Development Corporate sponsored events, outings & activities, including community outreach opportunities Competitive Personal Time Off Program (PTO) Transit/Parking Program Summer Hours Employee Discounts Corporate Events, Outings & Activities ________________________________________ About FPA Since 1974, French & Parrello Associates (FPA) has partnered with clients to address the ever-changing challenges of the world around us. Nationally and locally ranked among Engineering News - Record's Top Firms, FPA has the staff and resources to provide innovative engineering services to clients in both the public and private sectors across a growing network of locations in New Jersey, New York, Pennsylvania, and Georgia. From modernizing the aging infrastructure, to designing state-of-the-art facilities and serving as stewards to our environment, FPA improves quality of life. At our core, we are a dedicated group of professionals focused on servicing our clients and improving our world. Our team's technical resources include site, structural, bridge, dam, highway, geotechnical, mechanical and electrical engineers, surveyors and landscape architects, as well as environmental, water resources, materials testing, and construction oversight professionals. Our ability to service our clients is bolstered by a highly motivated team of marketing, business development, accounting, information technology, and administrative staff. Our professionals' daily contributions play a crucial role in achieving client objectives, goals, and improving our world.

We are seeking an experienced and highly motivated Senior Manager, Regulatory Affairs to support our expanding portfolio in the oncology area. This is an exciting opportunity to play a critical role in regulatory strategy and compliance for a fast-growing organization. Key Responsibilities: Develop and implement regulatory strategies for chemical and biological modalities to support clinical development and product registration in the US and globally. Lead regulatory submission activities, including Pre-IND, IND, NDA/BLA, and other life-cycle management filings. Ensure the preparation and delivery of high-quality regulatory documents. Drive Health Authority interactions, including preparing briefing books, coordinating rehearsals, and developing risk mitigation plans. Collaborate cross-functionally to align regulatory activities with program goals and timelines. Maintain expert knowledge of FDA, EMA, and ICH guidelines and the evolving regulatory landscape. Ensure compliance with regulatory requirements and support auditing/inspections. Provide regulatory leadership to internal teams and external partners. Qualifications: Bachelor's degree in a relevant scientific field (e.g., Chemistry, Biochemistry, Molecular Biology, Biotechnology, Biology, Pharmacy); advanced degree preferred. Minimum of 5 years of regulatory affairs experience in pharmaceutical clinical development. Strong expertise in FDA, EMA, and ICH regulatory guidelines and processes. Proven track record of successful regulatory milestones in product development and registrations. Experience in direct communication and negotiations with regulatory agencies. Strong organizational skills with meticulous attention to detail. Excellent communication and leadership skills with a proactive approach. Ability to work independently and collaboratively within a dynamic environment. Flexibility to accommodate working across global time zones, including some evening meetings. Proficiency in English; Mandarin language skills are a plus. If you are a results-driven regulatory professional looking for an opportunity to make a significant impact, we encourage you to apply today! To apply: *************************** Direct line: +44 1293 223 951

About the job Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program. How we reward you: Free meals at work while working at Panda Generous compensation package with bonus opportunities Discounts at theme parks, gym memberships, and much more Full medical, dental, and vision insurance** 401K with company match Paid time off and paid holidays** On-going career and leadership development, including comprehensive training Continuous education assistance and scholarships** Lucrative associate referral bonus Income protection including Disability, Life, and AD&D insurance** Pre-Tax Dependent Care Flexible Spending Account** Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Desired Skills & Experience: High school diploma required Flexibility to work in a store within a 50-mile radius Able to work a flexible schedule, including weekends Food Safety: Serve Safe certified ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources.

We have a current opportunity for a Sr Manager Biostatistics on a permanent basis. This position can be fully remote with occasional travel. For further information about this position please apply. Job Title: Senior Manager, Biostatistics Job Type: Full-Time Job Summary: We are seeking an experienced and highly motivated Senior Manager of Biostatistics to join our dynamic team. The successful candidate will lead a team of biostatisticians and provide strategic direction for biostatistical activities across multiple projects. This role requires 5 years minimum of managerial experience, excellent communication skills, and a deep understanding of biostatistics in the context of clinical trials and regulatory submissions. Key Responsibilities: Lead and manage a team of biostatisticians, providing mentorship, guidance, and performance evaluations. Develop and implement biostatistical strategies for clinical trials, ensuring compliance with regulatory requirements. Collaborate with cross-functional teams, including clinical development, data management, and regulatory affairs, to ensure the successful design, execution, and reporting of clinical studies. Oversee the development of statistical analysis plans, study protocols, and clinical study reports. Ensure the accuracy and integrity of biostatistical analyses and data interpretation. Represent the biostatistics function in meetings with regulatory agencies and other external stakeholders. Stay current with industry trends, regulatory guidelines, and best practices in biostatistics and clinical research. Contribute to the development and implementation of departmental policies and procedures. Qualifications: Ph.D. or Master's degree in Biostatistics, Statistics, or a related field. Minimum of 10 years of experience in biostatistics, with at least 5 years in a managerial role. Proven experience in the design and analysis of clinical trials. Hands on experience in data science applied to clinical study data, including real world data (RWD). Strong knowledge of regulatory requirements and guidelines (e.g., FDA, EMA, 510k). Proficiency in statistical software (e.g., SAS, R). Excellent leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced, collaborative environment. Strong problem-solving and decision-making abilities. Preferred Qualifications: Experience in working within medical device industry Experience with regulatory submissions and interactions with regulatory agencies (FDA, 510k) Knowledge of data management and clinical data standards (e.g., CDISC). Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Professional development opportunities. Flexible work arrangements.

At MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. MANGO will be opening a new location at the Cherry Hill Mall, in Cherry Hill, New Jersey in May 2025, and we are currently recruiting for a FULL TIME STORE MANAGER to join our team! WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

Roto-Rooter is seeking a General Manager to work within their markets in the Northeast Region. Successful candidates would complete a comprehensive training program (8-12 months) before being assigned a General Manager position in one of our regional locations. Assignments could be in Pennsylvania, Massachusetts, New Jersey, Rhode Island, Delaware, Connecticut, and New York. In this role, you will spend time in all locations throughout the region, learning our business and motivating our sales & service teams. There is a high degree of travel during the training period. Responsibilities: Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers. Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts. Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market. Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company. Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues. Ensures commercial and residential customer development and retention. Ability to recruit, hire and retain management, administration, and service technicians. Requirements: Three to five years' General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired. Prior multi-unit experience a major plus. Energetic leader with a strong team orientation. Excellent organizational, administrative, and communication skills. A minimum Bachelors' Degree in business or related field is strongly preferred. Must be able to pass a background check and drug screen. Ability to set budgets and aggressively grow sales and profit. Creative ability and interest to grow new segments of business in your market.

The Ciconte's Restaurant Group is looking for a General Manager for our Cinder Bar, Williamstown location. If you are strong in critical thinking, problem-solving and inspiring your staff to deliver exceptional service come join our growing team. You will be responsible for the execution of all restaurant functions including motivating our staff, ensuring inventory control, maintaining revenue, profitability/quality goals, providing excellent guest service, and complying with all food and beverage regulations. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have amazing experiences. Positions Requirements: 4+ years restaurant management experience in a full service, high volume dining establishment, including bar/liquor experience Previous Restaurant General Manager experience required Strong coaching and training skills Great communication and leadership skills with a cool under fire approach to every situation. Good working knowledge of front and back of house operations and procedures with emphasis on profitability, costs, and overall dining experience -Maintain a “lead by example” mentality Hands-on team player Uncompromising high standards Serve Safe Certification (not required) but you will take the course if hired Stable and progressive work history Maintain sanitation procedures and organization of work area adhering to all Serve Safe guidelines for the safe handling and production of food. Be driven to succeed and love the industry Share ideas that can help improve how we operate Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid training Vision insurance Shift: 10 hour shift Day shift Evening shift Experience: Restaurant management: 4 years (Required)

We are seeking an experienced and dynamic General Manager to lead our restaurant team. The ideal candidate will possess a strong background in restaurant management and a passion for delivering exceptional dining experiences. As the General Manager, you will oversee daily operations, ensure high standards of food production and service, and foster a positive work environment for staff. Your leadership will be crucial in maintaining our reputation for quality in both casual and fine dining settings. Responsibilities Leadership and Management: Oversee day-to-day operations of the manufacturing/wholesaling facility and the sales team, ensuring seamless coordination across all departments. Provide strong leadership to supervisors, team leads, and employees, fostering a culture of collaboration and accountability. Strategic Planning and Execution: Develop and implement strategies to achieve business goals, including production efficiency, cost control, and customer satisfaction. Monitor key performance indicators (KPIs) and adjust strategies to meet or exceed targets. Financial Oversight: Manage the facility's budget, ensuring cost-effective operations and profitability. Monitor financial/sales performance, analyze variances, and implement corrective actions when necessary. Production and Quality Management: Ensure production schedules are met while maintaining high-quality standards for all products. Collaborate with delivery teams to identify process improvements and implement lean manufacturing practices. Employee Development and Engagement: Recruit, train, and develop staff to build a skilled and motivated workforce. Conduct regular performance evaluations and provide constructive feedback to enhance employee growth and productivity. Customer Relations: Build and maintain strong relationships with key customers, ensuring their needs are met and expectations are exceeded. Address customer inquiries and concerns promptly and professionally. Helping and managing the sales team for customer development. Health, Safety, and Compliance: Enforce adherence to safety protocols and regulatory requirements across the facility. Conduct regular safety audits and address any issues to maintain a safe working environment. Qualifications: Education: Bachelor's degree in Business Administration, Industrial Management, or a related field (preferred). Experience: Minimum of 5 years in a leadership role within a warehousing/wholesaling environment, preferably in cabinetry or related furniture industries. Proven track record of managing budgets, teams, and operational processes effectively. Skills: Strong leadership and team management abilities. Excellent problem-solving and decision-making skills. Proficiency in ERP systems and production management software. Exceptional communication, organizational, and interpersonal skills. Compensation and Benefits: Base Salary: $90,000 per year Bonus: 20% annual performance-based bonus Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off. Job Type: Full-time Pay: $85,000.00 - $90,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Language: Mandarin (Required) English (Required) License/Certification: Driver's License (Preferred) Ability to Relocate: Cranbury, NJ 08512: Relocate before starting work (Preferred) Work Location: In person

Children & Family Health Institute (CFHI) is hiring! Unit Coordinator Manager - Early Intervention Service Coordination Unit (EISCU) VNA Health Group is the largest non-profit home care, hospice and community health organization in New Jersey and one of the oldest and largest such organizations in the country. VNA Health Group is the largest non-profit home care, hospice and community health organization in New Jersey and one of the oldest and largest such organizations in the country. We've been serving families and individuals with the most advanced, comprehensive clinical home care in NJ since 1912. The Early Intervention program supports children from birth to year three who have developmental delays, ensuring they receive the services they need to thrive. The Service Coordination Unit works closely with families to develop and implement Individualized Family Service Plans (IFSPs), coordinate essential services, and guide families through the transition process as their child approaches year three. Position Summary: We are looking for an experienced and compassionate leader to oversee the Early Intervention Service Coordination Unit (EISCU) for Monmouth County. This role is responsible for managing program operations, ensuring compliance with state and federal regulations, and leading a team of service coordinators to deliver high-quality support to families. The ideal candidate will have a strong background in early intervention, maternal-child health, and program management. Responsibilities Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers Provides oversight of the Early Intervention Service Coordination Unit (EISCU) and prepares grant proposals for the EISCU to assure continued program funding Designs and implements policies and procedures to maintain the quality of services provided to clients Acts as a liaison between local, regional and state agencies serving children with special needs Ensures compliance with Early Intervention unit criteria and grant requirements Supervises staff in conjunction with the organization's managerial and leadership practices Oversees and tracks key program metrics, including referral management, case assignments, service delivery, and timely reporting Prepares reports and audits for the Department of Health and VNACJ Manages unit operations, including scheduling, approving timecards, and implementing staff training programs to ensure compliance and service quality Qualifications Master's degree in health related field 2 years of experience as an Early Intervention Service Coordinator, preferred 3+ years of experience as a Manager or Supervisor in health related field Experience with maternal child, pediatric health and community-based health care preferred Strong computer and organizational skills Excellent interpersonal skills and demonstrated ability to manage others Excellent verbal and written communication skills Working Conditions/Physical Demand: Working indoor with phone and computer use EEOC VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, origin, disability status, genetics, protected vet status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Apply for this job online Email This Job To A Friend Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs

We are looking for a proactive and detail-oriented Customer Service Manager to oversee and enhance our growing support team. This role involves managing Zendesk administration, leading support agents, streamlining operations across major e-commerce platforms, and ensuring top-tier customer satisfaction. The ideal candidate has experience in e-commerce customer support, team leadership, and Zendesk management. If you thrive in a fast-paced environment and have a passion for optimizing customer service operations, this is the perfect opportunity for you! Responsibilities: Lead and manage a team of customer support agents. Oversee Zendesk administration and optimize workflows for efficiency. Improve customer service processes across major e-commerce platforms. Monitor customer interactions and implement strategies to enhance satisfaction. Track performance metrics and provide training to improve efficiency. Qualifications: Proven experience in customer service management, preferably in e-commerce. Strong expertise in Zendesk administration and workflow optimization. Excellent leadership and team management skills. Ability to analyze customer service data and improve performance. Strong problem-solving and communication skills. Location: Long Branch, NJ Salary: $60,000-$80,000 annually (Competitive based on experience) To apply or for additional information, please send your resume to ChanaG@SwiftStaffingGroup.com with the subject line “Customer Service Manager” and include the Job ID 2984362. To get the "full list" of the current career opportunities, WhatsApp 732-800-7633 💰Refer a friend and get up to $1,500 referral bonus upon a successful hire 💰

About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. You will be based in Princeton, New Jersey reporting to the Senior Manager, Global Insourced Customer Support. You Will: * Direct and monitor activities of assigned staff including goal-setting, performance management, coaching, training, and development plans to develop an effective team with a strong customer focus * Determine scheduling and staffing needs to maintain service level objectives * Conduct telephone and email monitoring for direct reports to provide feedback for development purposes and to ensure accurate and timely support * Share information with staff, review team progress, and establish relationships with other teams to improve the knowledge base, reduce time on escalated inquiries * Analyze customer service metrics to determine problem and opportunity areas while monitoring the team's performance against the goals * Ensure that escalations to various departments are seamless for our customers * Establish documentation, implement consistent processes, and train direct reports on all team-specific procedures * Identify opportunities for improvement with technology systems and procedures, and initiate appropriate action to implement process changes * Provide high-level support for all escalated customer contacts by addressing their issue or query and routing their call to the appropriate department * Ensure the team meets all necessary KPIs as assigned by the Customer Support Manager and Senior Leadership * Take on other tasks and projects to provide support and as assigned by the Customer Support Manager. * Generate ideas that streamline processes, reduce manual work, and quicken customer service operations to improve the customer experience * Conduct regular 1-1 meetings with direct reports to give coaching and feedback on performance through Q/A, live listening, and reporting metrics You Have: * At least 1+ years experience as a DJ Consumer agent or 2+ years of internal or external customer service experience in a high-volume call center environment with knowledge of ACDs, call tracking systems, and call monitoring * Leadership and team-building skills to motivate and inspire the team toward achievement of goals and service excellence * A positive outlook on change and a flexible approach to the work environment and structure * Excellent verbal and written communication skills * Experience handling and resolving escalated customer concerns * Ability to train/coach team members on new/existing Dow Jones products/services/job behaviors * Experience supporting applications in a web environment, corporate intranets, and integrated knowledge solutions Preferred Qualifications: * Experience with independent problem-solving and analytical skills with the ability to evaluate issues and conflicts and make timely decisions * The ability to multitask and demonstrate time management skills in a fast-paced environment and adjust priorities to meet daily and ongoing business needs * Ability to take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently * Ability to schedule work and implement work assignment adjustments to meet changing work priorities and ensure goal fulfillment * Proven track record of being open to feedback and opportunities for development and performance improvement * Intermediate to moderate level experience with using various technologies (iOS, Android, Windows, etc.) Desired Qualifications: * Ability to follow and accurately explain a large set of procedural guidelines to a very high accuracy level * Experience with sales/customer retention skills * Bachelor's degree, or equivalent work experience Our Benefits * Comprehensive Healthcare Plans * Paid Time Off * Retirement Plans * Comprehensive Medical, Dental and Vision Insurance Plans * Education Benefits * Paid Maternity and Paternity Leave * Family Care Benefits * Commuter Transit Program * Subscription Discounts * Employee Referral Program Learn more about all our US benefits #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role Pay Range: $65,000 - $80,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 45750

BASIC FUNCTION Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. JOB DUTIES AND RESPONSIBILITIES A. Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. B. Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill. C. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. D. Ensures training and merchandising guidelines are followed. E. Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. F. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. G. Provides backup to the Production Manager as necessary. H. Completes any other assignments designated by the management team. I. Collect and deposits all monetary donation from all coin boxes. J. Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. K. Promotes a safety culture by being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards. Ensure that store and surround premises are kept clean. Report issues or concerns to the Safety Department. L. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. M. Ensure all policies, manuals and handbooks are followed. N. Communicates progress, problems, and concerns to the Store Manager. Qualifications * High school diploma/GED completion required. * One (1) year of retail production supervisory experience required. * One (1) year goal setting and tracking experience required. * (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Employee Relations.) * Must be able to continuously perform repetitive work, at a set pace. * Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. * Must possess strong interpersonal skills with excellent communication skills. * Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. * Willing to transfer to other store locations within GKA system according to company needs. * Bilingual a plus. * Exhibits a high level of integrity and business ethics. * Exhibits a high level of adaptability and flexibility. * Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. * Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. * Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. * Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance.

As Hospitality Manager, you are responsible for creating a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment. Your responsibilities include but not limited:-Leading our seating, hosting efforts-In-House Marketing-Cash Control -Alcohol Control -Over Customer Service Experience Individual must be able to stand/walk at a fast pace for several hours at a time. Nights and Weekends Required. Compensation: $15.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. ESSENTIAL FUNCTIONS: • Supervise and coach direct reports in the performance of their duties; complete performance reviews, host one on one meetings and provide feedback to direct reports. •Provide strategic and operational leadership to the Customer Service team. • Regularly review customer interactions to ensure quality standards are met, identifying areas for improvement while promoting a culture of consistency, accountability and continuous improvement. • Effectively manage and prioritize multiple projects with specific deadlines. •Attract, engage and retain highly effective team members through mentoring, coaching, and professional development. • Train, develop and mentor new and current customer service representatives. •Develop best-in-class practices that support superior service levels while identifying strategic opportunities that create process efficiencies and cost-effective solutions. • Act as the primary point of contact for escalated customer issues, resolving complaints and concerns effectively. •Identify and lead organizational/cultural changes adapting strategically to changing market demands, technology and internal initiatives. •Create and monitor department key performance indicators and metrics. •Manage and control expenses by monitoring variances to the budget and identifying opportunities for cost efficiencies. •Exemplify leadership behaviors, such as: leading by example, acting ethically/honestly, with credibility, and a strong sense of trustworthiness. •Enthusiastically commit to the success of the team, customer and business. • Must be able to perform the essential functions of this position with or without reasonable accommodation. MINIMUM POSITION QUALIFICATIONS •Bachelor's degree in management or business administration preferred. •5+ years of management experience in customer service. •Excellent oral and written communications skills, as well as strong interpersonal skills. •Demonstrated ability to lead, direct and motivate a customer service team. •Ability to interpret data to identify trends and inform decision-making. • Ability to establish and maintain cooperative and effective relationships with all levels of the organization. • Ability to manage shifting priorities/change in a fast-paced environment. • Proficient in Microsoft Office. • Strong problem solving and analytical skills for timely and thorough problem resolution. • Ability to work independently with minimal supervision; self-motivated and directed with a proactive work ethic. • Proficient at multi-tasking, managing time and prioritizing with attention to detail • Ability to travel up to 10% DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.