Customer Service Manager Jobs in La Marque, TX

Do you love developing and nurturing great relationships? As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S. Location: Remote from Houston, TX (Candidate must be local) Qualifications: Must have 7+ years of overall experience in the Staffing & Recruiting Industry and 5+ years of experience in account management role preferably with Oil & Gas/ Energy Clients. The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & account management, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Conduct client visits to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision Apply now or email your resume to ********************** We can't wait to hear from you!

The Company Our client is a one-stop shop for all of your insurance and advanced financial and estate planning needs. They are dedicated to understanding the unique needs of each of their clients and work closely to develop and manage a plan to help them accomplish their financial goals. Purpose of the Position The Client Services Lead is highly skilled and technically proficient to provide comprehensive support to our company's new and existing clients in a dynamic and fast-paced environment. The ideal candidate will have experience working in a Group Benefits environment with strong technical background, coupled with superb organizational and communication skills. This role requires a combination of follow up, project management, technical proficiency, and operational support to ensure effective management of company initiatives. Ideally, this person will want to grow with our company long term. Key Responsibilities Manage Client Services for the company Assist in broader company Operations as needed Focus on optimizing client and carrier satisfaction and loyalty while driving operational efficiency Perform routine duties such as carrier quotes, client onboarding, and carrier and client follow up Creates a culture of customer centricity and continuous improvement focused on quality, cost and efficiency metrics; identify ways to automate/digitize and improve cost and service levels across a range of operational activities Facilitates seamless communications between both internal and external parties Respond quickly to resolve customer and carrier issues Provide oversight and guidance for special projects and strategic initiatives Develop processes and efficiencies for routine office management, supply ordering, etc. Provide clerical support such as scanning, filing, sorting Participate on special and confidential projects as needed, handling confidential matters and information Make independent decisions, solve problems, and exercise discretion relating to the performance of day-to-day duties Manage the budget within the areas of responsibility, negotiating for lowest cost, highest value The Candidate Experience and Professional Qualifications The ideal candidate will possess experience in a leading Group Benefits, TPA, financial advising, or Insurance organization. The Client Services Lead must be a forward thinker and innovator in customer service, customer experience, and operations. Skills and Competencies Hours may include some evenings and weekends as needed depending on deadlines and special projects. We offer an in office work environment with some hybrid flexibility. 5-7 years experience performing complex operations duties in a comparable environment, with proven experience managing and prioritizing multiple priorities Must possess organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Excellent verbal and written communication skills Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other related software Proficiency in Employee Navigator and Salesforce each is a major plus Proficiency in HRIS systems a plus Possess proficient analytical, problem-solving, and decision-making skills The ability to handle sensitive and confidential information with diplomacy and discretion Ability to work under demanding time constraints and production goals Collaborative interpersonal skills, emotional maturity and the ability to build relationships with team members and external partners Strong customer-service orientation Approachable and accessible Education Bachelor's degree required , Master's degree preferred or equivalent experience. Compensation $65000 - $75000 plus bonus

Catalyst Life Sciences is currently partnered with a large and fast growing pharma company for their Houston, TX facility. Ideal candidates should be coming from a project management background with a proven record of customer service optimization. Day to day you will: Lead initiatives to improve pharmacy ops and customer service efficiency by optimizing workflows, improving processes, and ensuring effective team coordination. Drive data-driven improvements by collaborating with department leaders to streamline operations, enhance customer service, and resolve challenges. Implement continuous process enhancements, develop dashboards and reports, and refine Standard Operating Procedures to improve transparency and decision-making. Ensure effective training, communication, and compliance with pharmacy regulations while collaborating with key departments such as Sales, Legal, IT, and Marketing. To be successful you should have: 8+ years of experience in project management or customer service ops, with a proven record of driving efficiency and delivering results. A Bachelor's degree in business administration, operations management, or a related field Excels in process optimization, problem-solving, and resource management while fostering collaboration and accountability across teams.

Our client is hiring for a Manager, Client Services. This is a unique opportunity for an experienced operations manager and problem solver to join a leading funeral planning and concierge service. The company offers 24/7 advisors who personalize funeral plans, compare and negotiate prices, and work with insurance companies to provide timely funds to beneficiaries. About the Company Founded in 2001 by a group of funeral industry professionals, the company was the first nationwide funeral planning and concierge service. It simplifies the funeral planning process by providing comprehensive end-of-life services, both for advance planning and at the time of need. Millions of people across the U.S., Canada, and the UK trust the company to guide them through funeral-related decisions and to execute those plans. Headquartered in Houston's Galleria area, with operational centers in Tulsa, Houston, and Toronto, the company serves as an impartial consumer advocate, without selling funeral goods or services and without receiving commissions from funeral homes or service providers. Key Responsibilities Operational Management Ensure smooth day-to-day operations of the following functions: 24x7 Call Center Websites Data Feeds MS Dynamics Identify operational inefficiencies and areas for improvement. Manage resources, timelines, and performance optimization across departments. Monitor and report on performance, identifying and addressing any concerns. Sales and Marketing Support Support sales teams and marketing campaigns to drive revenue. Ensure consistency in branding and messaging across marketing efforts. Collaborate with the VP on various marketing initiatives and strategies. Assist with writing and editing marketing content, reports, and communications. Support employer branding efforts, ensuring the company is seen as an attractive employer in the market. Customer Relationship Management Build and nurture relationships with key customers and stakeholders. Address client concerns to ensure exceptional customer satisfaction. Documentation & Reporting Generate operational, performance, and customer reports for management. Proactively engage with operational partners to foster long-term relationships. Event Planning Manage event budgeting, planning, and execution for corporate events and initiatives. Assist with scheduling and coordinating the company's participation in conventions and large meetings. Collaboration and Presentation Support Collaborate with the VP to help drive strategic initiatives across departments. Assist in creating and editing PowerPoint presentations for internal and external purposes. Contribute to the development and refinement of strategic communication materials. Additional Ad-Hoc Tasks Perform additional tasks and duties as assigned by senior management to support the business needs and goals. Qualifications Education: Bachelor's degree in Business Administration, Management, or a related field. Experience: Minimum of 5 years in business management, operations, or a related role. Approach: Must possess a "bird's eye view" approach and be able to think as a “whole system thinker,” understanding the broader impact of decisions and aligning them with overall business strategy. Skills Strong leadership and team management capabilities. Excellent communication skills with the ability to deliver fast results and document key actions. Exceptional organizational, analytical, and problem-solving abilities-this role requires a candidate who can identify and solve problems quickly and efficiently, often under pressure. Proficiency in Microsoft Office Suite and familiarity with CRM applications. Familiarity with WordPress is a plus. Ability to multitask and prioritize effectively in a fast-paced environment. Expertise in creating and editing PowerPoint presentations. Strong writing and editing skills for both internal and external communication. Ideal Candidate A proactive, resourceful problem solver who thrives in a dynamic, fast-paced environment. Significant experience managing business operations and overcoming challenges through creative solutions. Comfortable working with senior management and contributing to strategy development. Able to foster relationships and improve operational processes to support company growth. Possesses a comprehensive understanding of systems and processes, with the ability to see the "big picture" while ensuring that every element works cohesively within the larger strategy

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Vantage is a key pillar across BCG's roughly twenty global Industry and Functional Practice businesses. Vantage is a billable, expertise-based, professional services organization. Vantage plays diverse roles ranging from being staffed in client case teams alongside consulting and other professional services staff to developing and managing IP specific to functional topic or industry sector-based businesses. BCG Vantage includes a global cross-PA team focused on transformation as well as running the global Vantage business. As Transformation Senior Manager within this group, you will play a key role in helping advance the Vantage strategic agenda and support the ongoing transformation in development and execution of strategic and tactical initiatives. You will manage longer term strategic projects to drive business impact, advance cross-Practice priorities, and enhance cross-Practice best practice sharing. You will proactively identify improvement areas and lead efforts in collaboration with the Vantage Leadership, and other business stakeholders, to drive initiatives. As examples of the types of initiatives you may work on: embedment of GenAI ways of working into Vantage teams, driving a consistent and improved Customer Journey for CT in working with Vantage and scale-up of Client Focus cohort through running pilots. This is a new role and, as such, the candidate will shape the position within the given parameters and be working with Vantage leadership to determine what initiatives you will lead. To be successful in this role, you will combine your entrepreneurial, independent nature and leadership skills with your ability operate in a highly collaborative fashion to drive clear impact. You will lead and manage initiatives as well as be a thought partner to senior leaders. You will team with people with diverse capabilities within a complex, highly matrixed environment that include Vantage business leaders, recruiting, staffing, talent management, career development, learning & development, product development, as well as business analysis, finance, and planning. Among your responsibilities, you will: Drive strategic initiatives and special projects for Vantage, providing strong conceptual leadership on both design and implementation of solutions Work together with leadership to prioritize and drive initiatives, ensure proper resource planning, and regularly review project portfolio Manage inter-dependencies between project stakeholders and PA teams; facilitate information flow via all stakeholders Facilitate the exchange of best practices at a cross-PA and global level Manage project teams, as appropriate, including but not limited to M&O analysts, outside contractors, and Practice Area project team members Monitor progress of ongoing projects and initiatives, review output and provide summarized view of progress, milestones and issues Act in direct support of, and as a sparring partner for Vantage Leaders and Directors YOU'RE GOOD AT: Self-starter/ motivator - Good at owning, structuring, and driving multiple parallel project assignments that routinely require independent judgement, trade-offs or prioritization Excellent analytical and problem-solving capabilities Excellent interpersonal and communication skills; able to work well with senior BCG leaders and peers with various backgrounds; a non-hierarchical approach with strong influencing and collaboration capabilities Successfully operating in a highly dynamic and matrixed environment with concurrent & competing priorities Exceptional project management skills - exhibit strong follow-through and accountability, high attention to detail Reliable and able to work well under pressure and in a fast-paced environment Ability to navigate complexity and ambiguity with ease Ability and desire to lead a small team to deliver excellent work, help team members develop in their careers, and create an environment in which team members can be their best What You'll Bring 8+ years of relevant experience, ideally including experience as a billable, expertise-based professional services individual Significant experience working with senior teams preferably in a dynamic project-based work environment A basic understanding of the agenda of the Practices and a sense for the development of the Practices' business Ability to lead more complex, broader sub functional teams or projects fully independently and provide direction to others Excellent interpersonal and communication skills (oral and written) at all levels; strong influencing capabilities Master's degree preferred Experience directly managing people is a plus Who You'll Work With You will work with Vantage Leadership Team and senior business stakeholders in practices and geographic businesses to set the strategic agenda for the business, and to drive end-to-end transformation projects to successful delivery. You will also collaborate with other talent including HR, Coordinators, Consultants, etc. who represent varied other global and regional BCG functions and teams as needed. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Great people make Schneider Electric a great company. The Field Operations Service Manager (FSOM) is a fundamental contributor to the U.S. Service Operations (USSO) service delivery concept. The FSOM serves as the local face and voice of Schneider Electric (SE) to our customers and our Field Service Representatives (FSRs) and reports to the Regional Service Director (RSD). The goal of USSO is to construct a Service organization that reflects the specific local needs of our customers and market, while retaining a consistent global level of service delivery. This requires a strong and independent local Service management presence. The primary role of the FSOM is coordinating the relationships among our customers and field employees while following our corporate initiatives and policies. Core responsibilities: Safety Lead with Safety, ensuring compliance with Global Human Rights and Travel policies. Conduct FSR site safety audits and incident reviews to uphold safety standards. Conduct regular SIM meetings to hold the team accountable for safety goals and behaviors, implementing a progressive discipline policy as needed. People Leadership Directly manage Field Service Representatives (FSRs) and oversee field operations to ensure effective service delivery within assigned geographic areas or customer segments. Maintain an active presence in the field, collaborating with FSRs, customers, vendors, and sales personnel to meet operational expectations. Develop and nurture business relationships with Schneider Electric customers through regular communication and site visits in the defined service territory. Coordinate FSR training and qualification plans, ensuring adherence to Schneider Electric policies and field service reporting requirements in collaboration with the Regional Director and Corporate Training. Mentor FSRs to support their personal career goals and oversee the FSR Sales Lead process to ensure optimal participation. Monitor headcount through dynamic sourcing, workload forecasting, and attrition planning while supporting efforts to increase employee engagement. Operational Management Serve as the liaison with Service Support Teams, including Scheduling, Order Management, Logistics, Technical Support, Engineering, and Sales to enhance service coordination. Drive KPIs to maximize service goals, using insights to identify weaknesses and implement improvements in service delivery. Manage financial targets and oversee the Territory P&L in partnership with stakeholders, ensuring compliance with all required training, including SE Essentials and CyberSecurity. Champion positive customer satisfaction and support issue prevention through root cause analysis, aligning with quality fundamentals. Ensure full adoption and utilization of digital tools within the One Services organization. Qualifications: Strong leadership with solid written, verbal skills, and presentation skills. Ability to prioritize and manage multiple projects simultaneously. Ability to act independently, while exercising good judgment. Ability to build relationships with internal and external teams and maintain useful interaction with all involved parties. Proactively monitor team dynamics to recognize potential conflicts before they escalate. Strong time management skills. Strong critical thinking to resolve complex matters. Use data and interpret it to assess and make good business decisions. Have good financial acumen. Ability to influence cross-functional teams and stakeholders to achieve short and long terms process improvements. BA or BS in Business Management or Engineering is desirable but not required. Training during military service is also considered desirable. - Minimum five (5) years experience in Field Service Industry or related field. Preferred minimum of two (2) years serving in a team lead or management/supervisor role. Valid drivers license with clean driving record. Technical comprehension/proficiency. Additional government clearance may be required (where required). Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: ************************ Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Lifecycle Services, a Duravant service company, is designed to deliver equipment lifecycle management shaped to meet customer needs, specifically across Duravant's collection of Operating Companies and their various brands. We are equipped to advance priority access to critical parts, deploy factory-trained equipment experts and master technicians on-site, and help execute an asset management plan including installation, start-up, maintenance, and modernization. As a Field Service Manager for Lifecycle Services, you will have the opportunity to provide strategic decisions, enhance the quality of services offered to customers, as well as developing a team of skilled engineer technicians. The Field Service Manager will be directing and coordinating customer service activities personally or through direct reports and ensuring all processes and procedures are followed and understood by the service team. This Field Service Manager will be working with our operating company Foodmate. Foodmate brings innovative technology and cost-effective solutions to poultry processing automation. Our machines optimize yields, improve quality, and reduce labor costs while offering a low cost of ownership. Foodmate brings innovative technology and cost-effective solutions to poultry processing automation. Our machines optimize yields, improve quality, and reduce labor costs while offering a low cost of ownership. At Foodmate, we make it our goal to ensure you will have the most efficient equipment at your plant. We maintain a commitment to being your go-to partner for poultry processing equipment. Our systems are designed to be simple to use and achieve the highest yields. We make it simple. You make it profitable. **This position requires up to 50% travel* *** This position location is ideal for candidates in Houston TX. *** Field Service Manager Responsibilities: Directly manage and oversee the allocation of technician resources and their overall effective utilization including implementing standards and processes for improvement. Assure ongoing safety, compliance and investigate any accidents or injuries. Prepare report findings including overseeing worker training in safety, repair and maintenance techniques, operational procedures or equipment use for optimal organizational effectiveness. Implementation of Lean Management principles to improve overall efficiency and reduction of waste. Actively communicate with customers and work alongside the customer service team to ensure an industry-leading level of customer service. Coordinate and work with the customer service team to drive value added parts and service sales and customer awareness. These items include but are not limited to preventative maintenance, training, and retrofit and machine upgrade kits. Ensure team expenses, utilization, and performance align with budget and revenue projections. Reduce warranty costs. Coordinate timely communication/documentation between operations and engineering for escalations and critical projects. Field Service Manager Requirements: Industrial or Mechanical Engineering degree or equivalent work experience is preferred. 5 years' of experience directly managing people, preferably in an industrial machine manufacturing plant or similar industry working on highly engineering, high speed equipment Thorough knowledge of equipment manufacturing processes with demonstrated mechanical and electrical knowledge of manufacturing equipment including designs, repairs, uses, and maintenance. Proficient with MS Office Suite including Excel, Word, and Outlook. Relevant experience with ERP/CRM applications is a bonus. Field Service Manager's are required to travel up to 50% of the time. Field Service Manager Benefits Shared company-paid premium health benefits with buy-up options. Health Savings Account (HSA) options Company-paid telemedicine program. Company paid Long-term Disability Plan and Basic Life and AD&D. 401(k) employer matching plan. Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!). Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more. Lifecycle Services is Duravant's brand for service , our customer's global source for parts and service support. We are a connected service organization for the operating companies under the Duravant family. Our family of companies includes nVenia, FMH Conveyors, Key Technology, and many more. Lifecycle Services becomes a partner to our customers for equipment support and performance optimization on a global scale, with a diverse portfolio of service and support offerings. This fast-growing organization aims to be the premier customer support organization and offers the right candidate the opportunity to help build and shape this growth engine while having the backing of a parent organization.

Position Overview: Our client is seeking an experienced Operations Manager to join their team. As the Operations Manager, you'll oversee day-to-day operations to ensure seamless freight forwarding services from operations to warehousing. If you're a results-oriented leader with a passion for logistics, we want to hear from you. About Us: Our client is a leading freight forwarding company dedicated to providing efficient and reliable logistics solutions worldwide. Operating for over 30 years and headquartered in Houston, Texas they strive for excellence and innovation in every aspect of our operations. Key Responsibilities: Manage all aspects of the operations department, including staff performance and workflow efficiency. Develop and implement strategies to streamline processes and enhance performance. Reviewing pick orders generated from inventory management system, updating the inventory system and prepping and packaging cargo for shipment. Coordinate shipment scheduling, tracking, and documentation for timely delivery. Air/Ocean/Domestic Collaborate with internal departments and external partners to ensure smooth logistics activities. Consolidating and assembling shipments, including palletizing and shrink-wrapping, to meet required deadlines. Monitor KPIs to identify areas for improvement and implement corrective actions. Ensure compliance with regulations and industry standards. Invoices clients for services rendered Other projects as assigned Qualifications: Bachelor's degree in logistics, supply chain management, or related field. 5-10 years of experience in operations management within freight forwarding. This may include. air freight, ocean freight, trucking, customs clearance, and international forwarding procedures. Strong leadership, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in logistics management systems and Microsoft Office.

GEDA USA is a leading manufacturer of elevators for industry and the construction sector. GEDA has been manufacturing industrial and construction elevators & material lifts since 1929 and is recognized as an industry leader. GEDA's rack & pinion elevators, transport platforms, & hoists have been engineered and manufactured to meet stringent safety requirements for both personnel & materials. Our diverse product range applies to four major areas of the industrial and construction elevator sector: temporary installations, permanent installations, special products, & industrial elevator service. GEDA USA is experiencing steady growth and produces to the highest quality standards. We offer our customers a complete range of services, from the initial idea to design and manufacturing, right through to worldwide service. We recognize our employees as the most valued part of our firm. They are the core of what makes great firm to work for and why our culture promotes a remarkable work/life balance. GEDA USA is rapidly growing and seeking to expand our team with a Service and Operations Manager - Elevator Systems who should be able to manage day-to-day project activities, identify and ensure prompt resolution of issues, and work together with the Service Department Team to ensure the Work is proceeding on schedule, within budget and according to contract requirements and specifications. ROLE AND RESPONSIBILITIES · Ensure that the operation's goals are aligned with customer expectations and that continuous improvement initiatives are taken to improve customer experiences. · Responsible for the daily activities of installation, maintenance, repair and troubleshooting guidance (remote support) of permanent elevators and temporary construction hoists. · Assist accounting with billing as needed, approve field payroll including timesheets and expenses. · Schedule and train technicians and sub-contractors · Work to establish service partners within the US, who can assist with installation and service. · Communicate and ensure company policies and procedures, safety program, labor costs and post project follow-up. · Provide technical telephone and remote support for technicians, service partners and customers. · Prepare and process service contracts and parts orders. · Work with all departments to ensure profitability of projects. Qualifications and Education Requirements · A college degree and QEI is a plus. · 5+ years of operational and supervisory management in the elevator industry, preferably in industrial applications. · Knowledge of all federal, state, and local elevator industry code requirements. · Aptitude for financial analysis and applying basic financial principles. · Capable of applying for licenses and permits as well as scheduling inspections. · Ability to read engineering drawings and schematics. · Strong organizational skills. · Excellent written and verbal communication skills; ability to communicate effectively and tactfully with individuals at all levels within and outside of the company. · A good work ethic with a positive can-do attitude. · Willingness to travel to and work across the U.S. (50% Travel required) Preferred Skills · IT: All standard Microsoft Office products; salesforce · Self-Driven and intrinsic motivation · Technical Education

ABOUT US MY SALON Suite Texas believes our customer is at the center of everything we do. Our vision is to build a thriving and connected community of salon entrepreneurs where every artist has the freedom to be their own boss. We deliver exemplary service through a hands-on approach marked by purposeful communication, fast response time, and access to industry-leading resources. Our members trust in the knowledge that they are in business for themselves, not by themselves. We provide a platform for independent salon and beauty professionals to operate their own business in the largest, turn-key luxury suites in the industry, making the experience of operating a business accessible to more salon professionals every day. ABOUT YOU Passionate about growing people, businesses, and brands, you are a client-focused relationship-builder who is ready to be a key contributor in a growing company. You have outstanding customer service, communication, and mentoring skills. Proactive and accountable, you take the initiative to follow up and follow through. You have an ownership mindset, a servant's heart, and a warrior's spirit. Nimble and adaptable, you thrive in a fast-paced environment where the team is lean and the opportunity to have impact is mighty. ABOUT THE OPPORTUNITY Maximize revenue potential within your market by cultivating strong relationships, networking, driving brand awareness, and delivering exceptional customer service to prospective, new, and current members (tenants). Serve our communities, nurturing member engagement and strengthening the culture of the brand. SUMMARY OF KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Community Leadership Directly support existing and new communities (locations) within respective markets. Deliver exceptional customer service to prospective, new, and current members, ensuring they have access to relevant resources and are well- supported through the full life cycle of their journey. Drive leasing within your market to ensure revenue and budget targets are achieved. Maintain competitive awareness and cultivate relationships to create a pipeline of potential members for all sites to ensure back- fill readiness. Create positive culture, foster member engagement, and maintain operational standards of excellence within your communities. Solve operational issues immediately to ensure safety, quality assurance and exceptional customer service. Communicate necessary repairs and maintenance issues to facilities partners and leadership. Track, file and ensure compliance with all state licensing. Perform and complete reports, site visits, operational support, and member meetings as needed and requested. New Store Openings Drive pre-leasing to ensure occupancy targets are achieved. Coordinate departmental support for new store openings and special corporate projects. Participate in construction walk through for punch-list purposes. BUSINESS/PROFESSIONAL SKILLS: COMMUNICATION: Presents information in a clear and concise manner, listens attentively to information, and proactively communicates with customers, vendors, and colleagues. ADAPTABILITY: Must be extremely flexible to manage multiple projects and priorities in a rapidly changing environment to create a positive outcome. PROBLEM SOLVING/CREATIVITY: Displays a high degree of creative problem-solving abilities in dealing with members, colleagues, and vendors. INTERPERSONAL: Builds relationships, credibility, and trust; partners with other resources to solve issues. CUSTOMER SERVICE: Ability to assess customer needs. Demonstrates skill in handling internal and external customer requests, complaints, and suggestions while maintaining a positive attitude. SUPERVISION/MANAGEMENT: Handles issues and problem solves with a high level of autonomy; may work under limited supervision on some projects. LEADERSHIP: Ability to gain the respect of others and influence contacts in alternative problem resolutions. Models behaviors that support the vision and values of the company. QUALIFICATIONS: Experience: 2+ years multi-unit management operating in a high-service environment. Salon/beauty, retail, or hospitality industry preferred. Skills/Knowledge/Abilities: Exceptional written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong organization skills to manage multiple tasks with moving parts. Able to observe and interpret people and situations. Regularly requires demonstrated poise, tact and diplomacy when interacting with others. Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable. Special Position Requirements: Work a flexible, full-time schedule to include days, evenings, weekends, and holidays. Some overnight travel required. Physical Conditions: Must possess a valid driver's license. Ability to hear and speak clearly in person and on the telephone. Regularly required to sit in car or at work for prolonged periods of time. Occasionally requires repetitive motion of wrists, finger dexterity and visual acuity for computer work. Occasionally required to reach, kneel, bend or stoop. Occasionally required to lift to 20 pounds. May require walking on unfinished floors, and locations under construction. Must be able to transport boxes, move furniture and small equipment. COMPENSATION: This role is a full-time salaried position with bonus potential and growth opportunity. MY SALON Suite Texas provides team members with a full suite of benefits including health, dental, and vision. A 401K is available, as are paid personal days and car allowance. Team members must have access to reliable transportation and must reside in Houston, Texas.

Purpose: The Study Manager is the leader of the project/study and is the main contact on technical and commercial matters and actions related to the project/study. The Study Manager is responsible for managing the safe and efficient execution of assigned projects or studies and supports and leads proposals as required. The Study Manager also ensures compliance with project/study contractual obligations, meeting Client and Company safety and quality and technical requirements within the established budget and schedule constraints. Role Responsibility: Responsible for successful study/project execution on the technical and commercial portion and management of change; Responsible for ensuring purchase orders and variation orders are in place to cover all work completed for the Client. Identification of future opportunities with the current client; Build Client relationships and improve Clients' understanding of drivers and challenges. Support Delivery Manager & BD Manager with Business Development campaigns to grow and diversify our market footprint and Client base and awareness of competitor's capabilities. Responsible for proposal preparation and delivery. Working with the operational teams (consultants, engineers, and drafter/designer), responsible for ensuring agreed project Gross Profit targets are met on assigned projects/studies. Deliver projects in compliance with internal and/or Client processes; accountable for the quality of the service, assessed by Client feedback forms. Responsible for the Project profitability executed as per the proposal. Collaborates closely with the Delivery Manager and local Resource Planner on mobilization and demobilization requirements to maximize utilization. Liaise with Local Resource Planner and/or cost controller for forecast updates regarding ongoing projects, Responsible for project monthly reporting. Provide leadership and Line Reporting to a team of Consultants and Engineers, ensuring strong engagement and motivation of the team, focused on results. Collaborates closely with P&C teams and Local Resource Planners to ensure a proactive approach to the development and retention of talent within their team. Global collaboration to ensure continuous improvement and simplification of processes and tools, with a focus on digitalization. Communicates project deliverables and recommendations are written and oral presentations and technical reports. Will work in a multidisciplinary study/project environment where communication with other discipline engineers and organizational management is key to success. In some instances, may be assigned to other engineering projects based on her/his specific competencies and skills. Supports promoting the team both internally and externally. Supports cost and schedule estimates for decision support packages. Requirements: Bachelor of Science with a Degree in Chemical Engineering with a minimum of 15 years of experience in downstream Petrochemical, Refinery, and Gas Processing Facilities engineering including utilities and offsites. Good communication and organization skills and working knowledge of Microsoft applications are essential. Candidates should preferably have experience through the full life cycle of study to EPC. Good understanding of various types of downstream/refining industry, syngas, and syngas derivatives. Good understanding of automation and electrical design principles, piping, and facilities layout design, Model review/HAZID/HAZOP workshops Preferred qualifications: Experience in new technologies related to energy transition: CCS, Low Carbon solution, Green and Blue H2, Energy intermittency management.

District Manager - Lead, Inspire, and Drive Success About Mobily Mobily is a fast-growing leader in the wireless retail industry, dedicated to providing exceptional customer experiences and fostering a high-performance culture. We're looking for a District Manager to oversee multiple store locations, drive sales, and develop strong teams that deliver results. Key Responsibilities Lead & Develop Teams - Coach, mentor, and support Retail Store Managers to maximize sales and customer satisfaction. Drive Sales & Performance - Set and monitor sales goals, KPIs, and business strategies to ensure revenue growth. Operational Excellence - Ensure stores follow company policies, maintain inventory accuracy, and meet operational standards. Recruit & Train Talent - Identify and develop top talent, ensuring teams are equipped for success. Business Growth - Implement local sales strategies and marketing efforts to drive customer engagement and retention. Qualifications 3-5 years of multi-unit management experience (Wireless, Retail, or QSR preferred). Proven track record of leading teams, driving sales, and managing operations. Strong leadership, problem-solving, and analytical skills. Ability to work a flexible schedule, including nights and weekends, to support teams. Compensation & Benefits 💰 $90,000 - $105,000 (Base + Bonus & Profit Sharing) 📈 Career Growth Opportunities in a rapidly expanding company 🎯 Direct Impact on multiple locations and team success 📢 Ready to take your leadership to the next level? Apply today!

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help company expand Maintain existing business Think critically when planning to assure project success Qualifications Bachelor's degree or equivalent experience 3 - 4 years' prior industry related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented

The Operations Manager plays a crucial role in overseeing and facilitating the growth and development of both staff members and the overall organization. This position is centered around critical focal points such as Safety, Quality Control, and Staff Training. The Operations Manager will be responsible for managing various projects with the goal of not just meeting but exceeding established performance projections. Additionally, the role involves active participation in the company's internal management processes to ensure alignment with overall strategic objectives. The Operations Manager is accountable for shaping the professional development of the shop staff. This includes assessing the skill sets required for various roles, effectively delegating tasks based on team members' abilities, and inspiring project personnel to deliver outstanding service to clients. Success in this position requires specialized knowledge in Safety Policies and Procedures to create a safe working environment, as well as expertise in Quality Assurance processes to meet client expectations consistently. Furthermore, familiarity with specific business domains-including the development of training programs, policy formulation, and strategic planning-is essential. The Manager should possess a well-rounded understanding of all business operations and be flexible enough to cater to the diverse needs of different clients by leading assigned accounts with proficiency. The Operations Manager will report directly to the Director of Operations, a position that will be identified in due course. As a key member of the Specialty Services leadership team, the Manager will be expected to engage actively in staff meetings, where collaboration and open dialogue are encouraged. The role requires a proactive approach to seeking new business opportunities, utilizing market research and industry trends, while also contributing innovative and practical ideas geared toward the improvement and advancement of the business unit. Acting as a mentor to junior staff is another critical responsibility, fostering growth and professional development within the team. Furthermore, the Manager will continuously seek out and implement strategies that enhance the quality of operations and bolster the reputation of the Taurus brand in the industry. In line with the company's values, all members of the Taurus Industrial Team, including the Operations Manager, must adhere strictly to all company policies and procedures. Participation in all internal meetings is essential, as is the consistent demonstration of a professional demeanor in all interactions. Additionally, the Manager is expected to cultivate and sustain a positive and collaborative work environment, motivating team members to thrive and innovate together. To excel in this role, the Operations Manager must demonstrate proficiency in completing a variety of activities, ranging from project management and team leadership to compliance with safety regulations and quality standards. These competencies are vital for ensuring that the Machine Shop operates efficiently and effectively in meeting both internal and external expectations. Internal Relationships Develop junior staff to the next level by ensuring assigned staff fully understand projects, KPI's, providing effective feedback to staff (positive and critical), identifying, and promoting growth opportunities for all junior staff. Comply with policies around recruiting, staffing, training, and account management that result in top-notch client service as well as a positive work environment that fosters a pattern of long-term staff retention. Promote a positive environment for staff and identify and work with firm management to address any issues that are creating barriers to an optimal work environment for all staff. Provide feedback, advice and back-up as needed to other members of senior staff team to ensure all senior staff have the support needed to effectively run accounts and promote a positive work environment. Attend and actively participate in staff meetings, offering ideas, insights and recommendations on firm policies, staffing, client service, new business and other topics that impact the overall quality of the firm. Effectively manage all aspects of the Machine Shop and Fabrication departments Manage workflow for yourself and all staff assigned to your team. Consistently demonstrate ability to successfully move into problem-solving mode whenever challenges or concerns arise. Work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment for the entire staff. Assist in hiring fresh staff that prove to be excellent, long-term hires. Take the lead on reducing “non-billable labor” and control overhead expenses. Maintain a TRIR below 1.0. External Relationships Identify new business opportunities, participate in new business pitches, and assist in drafting new business proposals. Maintain an extensive network of industry connections that can be tapped for new business outreach, issue expertise, etc. Show impeccable client service as demonstrated by at least one positive, unsolicited remark from a client per month as well as positive reviews from clients when firm management makes periodic check-in calls. Develop relationships with vendors or contractors that represent a variety of fields (media, policy, design, Web, etc.) and can be used on projects as needed. Develop relationships with other firms that are like-minded and suitable for/open to partnering with Spitfire on projects when appropriate. Communication and Process Assume all responsibilities for effectively leading the team, including ensuring all process steps are in place (work plan, contract, budget, projections, etc.), that our clients report high satisfaction, all staff clearly understand work and assignments, and the entire team is working in a cooperative fashion to promote great work as well as a positive internal team environment Demonstrate outstanding writing skills. Consistently meet internal and external deadlines Financial and Administrative Submit expense reimbursement forms as appropriate. Submit accurate time sheets. Regularly update projections and manage work to meet or exceed projected revenue targets. Manage project budgets and WIP (Work in Process) to maintain high client satisfaction while meeting or coming in below budget. Find ways to save company money by improving/streamlining internal systems or procedures.

Full-Time | On-Site Durrett Motor Company is a trusted name in the automotive industry, dedicated to providing top-quality vehicles and exceptional customer service. We pride ourselves on our strong team culture and commitment to excellence. We are seeking an experienced and results-driven General Manager to lead our dealership operations and drive continued success. Job Summary: We are looking for a highly motivated and experienced Automotive Dealership General Manager to oversee all aspects of dealership operations, ensuring profitability, compliance, and exceptional customer experiences. The ideal candidate must have strong leadership skills, a deep understanding of dealership operations, and expertise in profit and loss (P&L) management. Key Responsibilities: Oversee daily operations across all dealership departments, including sales, finance, service, and collections. Drive profitability through strategic planning, efficient cost management, and performance optimization. Ensure full compliance with state, federal, and industry regulations, including dealer compliance and financing guidelines. Analyze Profit & Loss (P&L) statements and implement strategies to enhance revenue and minimize expenses. Develop and execute sales and marketing strategies to drive traffic and increase conversions. Train, mentor, and develop staff across all departments to foster a high-performing team. Maintain an organized, efficient, and technology-driven workflow. Ensure an outstanding customer experience, emphasizing satisfaction and retention. Requirements: Proven experience as a General Manager, Sales Manager, or similar leadership role within an automotive dealership. Comprehensive understanding of dealership operations, including sales, finance, and dealer compliance. Strong financial acumen, including P&L statement analysis and cost management. Excellent computer skills and familiarity with dealership management software. Strong organizational and leadership abilities with a track record of team development. Experience in both sales and management within the automotive industry. Strong communication and interpersonal skills to lead teams and interact with customers. Preferred Qualifications: Experience in Buy Here Pay Here (BHPH) operations and compliance. Background in collections and a strong understanding of loan servicing best practices. Experience in automotive finance or service is a plus. Bilingual (English/Spanish) is highly preferred. Why Join Us? Competitive Salary + Performance-Based Bonuses Health Benefits 401(k) Plan Career Growth Opportunities If you have a strong background in dealership management, finance, and compliance-along with a drive to lead a high-performing team-we want to hear from you! Apply today!

About Us: Join our expanding team at French Cuff Boutique, a beloved fashion destination in Houston, TX with four thoughtfully-curated locations in West University, Tanglewood, Town & Country and River Oaks. Our boutiques offer an exquisite selection of high-end brands such as Mother Denim, L'Agence, and Marie Oliver, catering to the unique styles and needs of our community. At French Cuff Boutique, we're committed to creating a warm, engaging environment where our knowledgeable and personable stylists help clients define and discover their personal style. Job Overview: We are seeking a strategic, dynamic and experienced Store Manager to help lead our Eastside teams; West University and River Oaks. The ideal candidate will have a passion for fashion, an eye for styling, a commitment to providing exceptional customer service and a robust desire for team development. You will be responsible for leading a team, driving sales, and fostering a welcoming atmosphere that encourages customer loyalty across two separate locations. Why Join Us? At French Cuff Boutique, we offer more than just a job; we offer a community. Our commitment is not only to be the place to shop, but also the place to work! Our team members enjoy a supportive work environment, opportunities for growth, and the chance to make a meaningful impact on our clients', teams' and partners' lives. We offer a competitive salary, bonus opportunity, health coverage and retirement savings plans in a dynamic work environment where you can grow and develop your career. Our Store Managers are: • A collaborator who is open-minded and ready for anything, drives results while working together as a team, and creates a friendly environment that is supportive, respectful and fair. • A situational leader who remains positive and professional while working towards the best interest of our team members and customers. • Innovative, dedicated, committed; gets it, wants it, and has the capacity to do it. • An ambassador of French Cuff Boutique who embodies & drives our Core Value culture. • Committed and focused on building lasting relationships with our customers; creates a fun positive atmosphere to enhance the client & team experience. We expect Store Managers to: • Use strong leadership & interpersonal skills to oversee the Assistant Manager, store team & daily operations through coaching, developing & holding team accountable to both sales & productivity goals. • Delegate and prioritize the workload each day to enhance productivity, build the bench and ensure our customers have the best shopping experience. • Ensure daily maintenance & adherence of housekeeping, organization & FCB Store Standards. • Perform high-level, proactive planning at the business level using historical, current and future data & resources to predict and drive business both store & company-wide. • Collaborate with Buying, Marketing & Operations teams for high-level business planning as a Field Advisor & mediator between store teams and leadership team. Present & disseminate feedback to both parties in a professional manner that is solution-oriented & goaled toward making a direct impact on business needs. • Partner with Marketing as a Field Advisor in helping drive community outreach to build local markets & brand awareness within their stores' locales. • Be a company ambassador and coach of FCB's sales training program. • Train Assistant Store Managers under a succession planning model to empower, educate & elevate to build the bench. • Encourage and motivate team members to actively display all core values and recognize contributions, while redirecting off-brand behavior. • Develop and build client rapport with new and existing customers to promote a positive environment that keeps our customer engaged. • Ensure store is staffed for selling shifts based off of plan, manage call outs/shift changes, and update schedule accordingly. Our Store Managers: • Have a minimum of six years of retail management experience. • Process information and operate store systems accurately. • Are available based on the needs of the business, including: nights, weekends, holidays, & at other locations. • Must bend, reach, and stretch for product as well as lift, carry, and move at least 40 pounds/18 kilos. • Must regularly move around all store areas and be accessible to customers. Are proficient with technology and apps, and familiar with industry-related blogs and feeds.

AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Willowbrook Mall, Houston, TX Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting. Who You Are: You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results. You thrive in a high-energy, fast-paced, customer-focused environment You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company. You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences. You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader. You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms. You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment. What You Will Do: Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback. Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people. Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture. Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. Job Benefits: Compensation: $18.00-$25.00(based on experience) Comprehensive health insurance package with an employer contribution 401K available after 1 year of employment Employee Discount Opportunity to be a critical member at a people-centric, fast-growing company IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.

THE STUFF THAT SETS YOU APART You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region. THE GIG Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers. Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals. Upholding company objectives by developing business strategies to increase store traffic and optimize profitability. Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent). Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking. Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales. Ensuring visual presentations are consistent and merchandising standards are achieved. Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team. Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately. YOUR FUNDAMENTAL QUALITIES It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities: 3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor's Degree in related field would be a plus. Experience managing staff, setting schedules, assessing performance, and supporting professional development. Thorough knowledge of retail merchandising and retail operations. Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus. Ability to communicate effectively, both verbally and in writing, with a wide customer base. Analytical ability to identify and evaluate problem areas and implement effective solutions. Able to work evenings, weekends, and holidays. Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs Domestic travel required, up to 5%. Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities. WHAT'S IN IT FOR YOU? Welcome to the brand free pair of Docs 65% off Employee Discount Seasonal free pairs of Docs Transit and parking flexible spending accounts PTO and Sick Time Our Employee Assistance Program - for when times might get tough 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match DM Foundation, supporting and empowering our communities around the world Paid Volunteer Hours PAY DETAILS $68,000 per year. Exact compensation may vary based on skills, experience, and location. We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at ****************** and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.