Customer Service Attendant Education Requirements

Updated January 8, 2025
2 min read
Usually, customer service attendants don't need a college education. The most common degree for customer service attendants is bachelor's degree with 39% graduates, with only 33% customer service attendant graduates earning high school diploma. Customer service attendants who decided to graduate from college often finish Florida International University or University of Missouri - Columbia. Some good skills to have in this position include strong customer service, customer service and cleanliness.

What education do you need to become a customer service attendant?

What degree do you need to be a customer service attendant?

The most common degree for customer service attendants is bachelor's degree, with 39% of customer service attendants earning that degree. The second and third most common degree levels are high school diploma degree at 33% and high school diploma degree at 17%.
  • Bachelor's, 39%
  • High School Diploma, 33%
  • Associate, 17%
  • Diploma, 6%
  • Other Degrees, 5%

What should I major in to become a customer service attendant?

You should major in business to become a customer service attendant. 20% of customer service attendants major in business. Other common majors for a customer service attendant include general studies and criminal justice.

Best majors for customer service attendants

Rank
ascdesc
Major
ascdesc
Percentages
ascdesc
1Business20.4%
2General Studies8.5%
3Criminal Justice7.8%
4Psychology7.3%
5Accounting6.1%

20 best online courses for customer service attendants

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1. Customer Service, Customer Support, And Customer Experience

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4.6
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

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4.5
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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Mastery: Delight Every Customer

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4.7
(18,204)

Master Customer Service using this practical customer care course...

4. Customer Service

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4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

5. Customer Service: 6 Keys To Exceptional Customer Service

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4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

6. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

7. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

8. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

9. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

10. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Average customer service attendant salary by education level

Customer service attendants with a Master's degree earn more than those without, at $35,884 annually. With a Bachelor's degree, customer service attendants earn a median annual income of $34,561 compared to $31,674 for customer service attendants with an Associate degree.
Customer Service Attendant education level
ascdesc
Customer Service Attendant salary
ascdesc
Master's Degree$35,884
High School Diploma or Less$30,666
Bachelor's Degree$34,561
Some College/ Associate Degree$31,674

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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