Customer Service Associate Jobs in Tampa, FL

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  • Customer Service - Bank

    USAA 4.7company rating

    Customer Service Associate Job In Tampa, FL

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. Theres a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals towork in our Tampa officesfor future bank customer service and sales opportunities in 2025. Our offices are located at:17200 Commerce Park Blvd, Tampa AND 9257 Delaney Creek Blvd, Brandon. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistanceis notavailable for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680 - $44,680. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See USAA Privacy Policy at ***************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $43.7k-44.7k yearly 39d ago
  • Retail Associate (Full Time)

    Genuine Parts Company 4.1company rating

    Customer Service Associate Job In Tampa, FL

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you! What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Providing outstanding customer care and interactions with everyone who comes into our NAPA Store! Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year You are willing to learn all things automotive if you don't have the background in automotive parts. Want to join a team where you can learn and grow your career - the opportunities are endless! What you'll need: Valid Driver's License Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal and written communication skills Love fast paced retail environments Great listening skills and empathy for customers And if you have this, even better (not a deal breaker if you don't): Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision Knowledge of cataloging AND/OR inventory management systems, a plus Entirely customer-centric (external/internal) ASE Certifications What's in it for you: Awesome people and brand Competitive Pay Outstanding health benefits and 401K Stable company. Fortune 200 with a “family” feel A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same! Great training, and ongoing development with support from multiple leaders/your team Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $24k-29k yearly est. 1d ago
  • Insurance Customer Service Associate

    Loop 4.5company rating

    Customer Service Associate Job 9 miles from Tampa

    We are looking for a Licensed Insurance Agent / Customer Service Representative who will manage a portion of our existing client base, provide outstanding customer service, and contribute to new business growth. This role is ideal for a proactive individual who enjoys building client relationships, handling policy servicing, and identifying opportunities for cross-selling. Key Responsibilities: Manage and service a designated portion of our existing client base. Handle inbound customer inquiries, including policy renewals, coverage questions, and re-quoting requests. Assist with quoting and writing new business in addition to servicing existing policies. Cross-sell additional policies where appropriate. Utilize various insurance systems, including HawkSoft (management system), QuoteRUSH, and EZLynx for quoting and processing policies. Maintain accurate client records and ensure compliance with agency policies. Qualifications: Florida 220 or 2044 Insurance License (Required). Minimum of 3 years of customer service experience in insurance. Strong communication skills and ability to manage a high volume of client interactions. Proficiency in Microsoft Office and ability to quickly learn industry-specific software. Ability to multi-task, work collaboratively as part of a team, and maintain a professional, friendly demeanor. Bilingual candidates are a plus but not required.
    $33k-40k yearly est. 11d ago
  • Customer Relationship Specialist

    Malibu Events Promotions

    Customer Service Associate Job In Tampa, FL

    Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!
    $40k-77k yearly est. 8d ago
  • Retail Associate

    Ross Stores 4.3company rating

    Customer Service Associate Job 21 miles from Tampa

    Our values start with our people, join a team that values you! We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries Retail
    $23k-26k yearly est. 60d+ ago
  • Customer Service Specialist

    Staffex

    Customer Service Associate Job 16 miles from Tampa

    Customer Service Representative Company: Spa Cover Manufacturer Hours: Monday - Friday, 8 AM - 5 PM (35-40 hours a week) Pay Rate: $17/hr. Top Reasons You Want to Work as an Auction Driver for this Company: One of the largest spa cover manufacturer in the nation! 80% company-paid health insurance! IRA with 2% company match PTO No overtime required Casual office environment! Customer Service Representative Responsibilities: Answer customer calls and emails regarding orders, shipping details, tracking numbers, etc Process orders received by email or by phone Ability to think on your feet and handle customer inquiries efficiently Learn the job hands-on-expect about two weeks of training on phone support You can't be shy in this role! We need someone confident and ready to assist customers! Customer Service Representative Requirements: Must pass a 7 year background check Required: Office experience & Excel proficiency Preferred: Microsoft Access & QuickBooks experience
    $17 hourly 2d ago
  • Insurance Customer Service Representative

    Frankcrum Insurance Agency Inc. 3.5company rating

    Customer Service Associate Job 21 miles from Tampa

    FrankCrum is a Top Workplace! The FrankCrum Insurance Agency (FCIA) is a local family-owned commercial insurance agency with a diverse client base throughout the US. We are a consultative resource and provide detailed information to assist clients in making informed decision on their commercial insurance coverage needs. Our agency works with a wide range of industries and types of coverage and since our beginning in 2008, our agency has maintained steady growth, stability, and success. Click here to learn more about FrankCrum! The Role You'll Play to Create Success We are excited to announce a full-time Customer Service Representative position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by providing general office support for commercial lines insurance sales and service. Prequalifies all requests for quotes to determine eligibility and interest. Processes policy changes. Issues certificates of insurance. Answers customer questions regarding products and services. Reviews policies and binders issued by insurance carrier to ensure accuracy. Supports account managers throughout the sales and servicing process. Creates management reports for Agency Vice President. Administratively supports the Agency Vice President. The Attributes We Seek Keys to success in this position include Florida 4-40 Customer Representative License in good standing and two (2) years of insurance industry experience, preferably with commercial lines. A high school diploma or equivalent is required. Our Competitive Benefits Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including: Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family! Dental and Vision Insurance Short Term Disability and Term Life Insurance at no cost to the employee Long Term Disability and Voluntary Term Life Insurance Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match Employee Assistance Program at no cost to the employee Flexible Spending Accounts for Medical and Dependent Care Reimbursement Health Savings Account funded by FrankCrum Paid time off and holiday pay Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year PTO cash out Tickets at Work Access to the Corporate America Family Credit Union Employee and client referral bonus programs Paid volunteer time What's Special About FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 is made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars of Integrity, Affinity, and Prosperity, employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our client's day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $25k-32k yearly est. 12d ago
  • Client Success Associate

    Bay Area Branding

    Customer Service Associate Job In Tampa, FL

    Are you passionate about building relationships and helping clients achieve their goals? Do you thrive in a role where your work directly impacts customer satisfaction and business success? If you're ready to take your career to the next level, we want you as our next Client Success Associate! In this role, you'll be the trusted partner for our clients, ensuring they get the most out of our products and services. Your ability to listen, problem-solve, and deliver exceptional support will make you a key player in our success. What You'll Do: Build and nurture relationships with clients, understanding their needs and goals. Proactively guide clients on how to use our products and services to achieve success. Address client concerns and troubleshoot issues with speed and care. Monitor client accounts to identify opportunities for growth and improvement. Collaborate with internal teams to ensure a seamless client experience. What We're Looking For: A client-first mindset with a passion for helping others succeed. Strong communication and interpersonal skills, with a knack for building trust. A problem-solving attitude and the ability to think on your feet. Strong organizational skills and the ability to manage multiple priorities. A positive, proactive attitude and a willingness to go the extra mile. Why You'll Love This Role: You'll play a key role in driving client satisfaction and business growth. You'll work in a collaborative, supportive environment where your contributions are valued. Every day brings new challenges and opportunities to learn, grow, and make an impact. If you're ready to bring your passion for client success to a role where you can thrive, we want to hear from you! Apply now and let's achieve great things together.
    $36k-65k yearly est. 8d ago
  • Customer Service (Renovations)

    Chadwell Supply 4.2company rating

    Customer Service Associate Job In Tampa, FL

    Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2023 Top Employer in the Supplier Category. Benefits that drive themselves Competitive Hourly Wage of $17/ hour! Full Time: Monday-Friday, 9 am - 6 pm. Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more! Employee Discount Program! Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28 Branches across the Country. Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, and 2024! Overview The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame. How you will make an Impact Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax. Maintain accurate documentation of Quotes and Orders. Meet acceptable turnaround times, as required for Quotes, Returns, and Orders. Review and process Return Authorizations (RGA) promptly. Monitor Renovation queues. Web support for renovations. What you will need Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers. Be proficient in Microsoft Outlook, Word, and Excel. Have strong process analysis and improvement skills. Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.
    $17 hourly 15d ago
  • Sales Associate - PT (Tampa - Hyde Park Village)

    Pink Chicken New York

    Customer Service Associate Job In Tampa, FL

    After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters. Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community. Put that extra pep in your step, JOIN THE FLOCK! We are so excited to open our first store in the Tampa area, which is the perfect opportunity to set the foundation for this location. Position Summary: Pink Chicken is searching for part time sales associates to become part of our flock and represent our brand at our Tampa store located in Hyde Park Village. If you love children, enjoy interacting with people, have a warm and outgoing personality, and are looking for an opportunity to grow with us, we are looking forward to meeting you. As a company, we are committed to offering our employees a rewarding work environment, opportunities for professional development, a customer-centric culture, a community to give back, and an opportunity to be a part of a rapidly growing business. Responsibilities: Assist customers in a welcoming and authentic manner. Embody Pink Chicken brand values with every customer interaction. Play an essential part in cultivating lasting relationships with customers and share the Pink Chicken story Demonstrate product knowledge of Pink Chicken styles and all vendors. Suggest merchandise to best suit the needs of the customer, and maximize sales opportunities. Send follow-up communication to customers thanking them for their purchase and tracking numbers when applicable. Reach out when new products of interest arrive Maintain housekeeping and visual standards of the store. Straighten, fill-in, and ensure representation of all merchandise on the sales floor throughout the day. Perform all opening and closing procedures. Assist with stock duties including shipments, stockroom organization, and transfers. Follow all store and operational policies and procedures. Qualifications: You have a positive, friendly, high-energy, and outgoing personality You take the initiative and an eye for attention to detail You have a passion for excellent service You have computer skills to operate our POS system, email, and excel You have strong written and verbal communication skills Previous work experience in retail sales is a preferred Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed Ability to work a flexible schedule including days, evenings, weekends, and holidays Compensation: At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific location. Equal Employment Opportunity Statement Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Disability Accommodation We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
    $22k-35k yearly est. 10d ago
  • Customer Care Professional

    Velocity Business Solutions, LLC

    Customer Service Associate Job 17 miles from Tampa

    Are you a results-driven professional with a passion for problem-solving and building meaningful client relationships? Velocity Business Solutions is seeking a Collections Specialist to join our team of innovative, dedicated professionals. In this role, you will play a critical part in ensuring timely payments while maintaining the trust and satisfaction of our valued clients. At VBS, we empower small and medium-sized businesses through cutting-edge marketing and payment solutions. We value integrity, collaboration, and personalized service, making this position ideal for someone who thrives in a dynamic and supportive environment. Key Responsibilities As a Collections Specialist at VBS, you will: Monitor Customer Accounts: Identify and manage overdue payments while maintaining accurate account records. Analyze Payment Data: Review account histories to generate actionable insights and collection strategies. Engage with Customers: Proactively reach out to clients to discuss outstanding debts, negotiate payment terms, and offer tailored solutions. Resolve Issues: Assist customers in resolving billing, credit, and payment processing concerns with professionalism and empathy. Streamline Payment Processes: Manage payment collection and refund operations efficiently to ensure seamless transactions. Develop Payment Strategies: Create and implement measures to encourage timely payments and minimize overdue accounts. Maintain Compliance: Stay updated on legal regulations and ensure all collection efforts align with industry standards. Report Insights: Provide regular updates on collection operations, account statuses, and performance metrics to leadership. What We're Looking For Experience & Expertise 2+ years of experience in a Collections Specialist or related role. Strong understanding of collection techniques, billing procedures, and debt collection regulations. Payment processing and/or point-of-sale leasing industry experience is preferred but not required. Skills & Attributes Exceptional written and verbal communication skills, with a focus on clarity and professionalism. Outstanding negotiation and conflict-resolution abilities. Goal-oriented, self-motivated, and able to work independently with minimal supervision. Calm under pressure with the ability to handle challenging conversations professionally. Technical Proficiency Intermediate to advanced skills in Microsoft Excel. Hands-on experience with HubSpot or similar CRM tools (required). Proficiency in Microsoft Office and database systems. Education High school diploma required; an Associate's or Bachelor's degree is a plus. Why Join Velocity Business Solutions? At VBS, our mission is to empower small and medium-sized businesses through innovative marketing, payment processing, and digital solutions. We foster a culture of: Collaboration: We succeed together by sharing ideas and supporting one another. Transparency: Honesty and integrity are at the heart of what we do. Innovation: We embrace new ideas to deliver exceptional solutions for our clients. Professional Growth: We offer opportunities for skill development and career advancement.
    $25k-32k yearly est. 2d ago
  • Sr. CDP/CRM Marketing Specialist

    Ashley Furniture Industries 4.1company rating

    Customer Service Associate Job In Tampa, FL

    Build You Career with Ashley Are you passionate about creating extraordinary customer experiences through data-driven marketing? Join one of the world's largest furniture manufacturers and retailers as we revolutionize how we connect with our customers! Senior CDP/CRM Marketing Specialist: On-Site, Tampa FL What Will You Do? As our Senior CDP/CRM Marketing Specialist, you'll be at the forefront of Ashley's digital marketing initiatives, orchestrating personalized customer experiences across email, SMS, mobile app, and push notifications. This role is perfect for a marketing technologist who loves solving complex challenges and driving measurable results. Ability to adapt to a fast paced, evolving retail environment with a positive attitude. Lead Marketing Automation Initiatives: Architect and optimize customer journeys across multiple channels using advanced marketing automation platforms Drive Innovation: Design and implement sophisticated audience segmentation strategies that power personalized customer experiences Technical Leadership: Create and maintain custom templates using HTML, CSS, and Liquid Scripting Analytics & Optimization: Leverage Google Analytics and Looker to derive insights and optimize campaign performance Project Management: Own the marketing technology project backlog and coordinate cross-functional initiatives Team Leadership: Mentor and guide an offshore team member while collaborating with our 30-person marketing department What Do You Need? 3+ years of experience in marketing technology/automation Strong expertise in CRM tools, customer data platforms, and complex audience segmentation Proficiency in HTML, CSS, Liquid Scripting, Google Analytics, and Looker Experience with the platform Zeta Global, preferred not required Bachelor's degree or equivalent work experience Retail experience preferred, but not required Excellent problem-solving skills and ability to thrive in a fast-paced environment Experience managing cross-functional projects and stakeholder relationships Why Ashley? Impact: Your work will directly influence millions of customer interactions and drive revenue for a global leader Innovation: Be part of a digital transformation journey at a company that combines century-old tradition with cutting-edge technology Growth: Work with modern marketing tech stack and develop your skills across multiple channels and platforms Location: Join our vibrant team in the heart of historic Ybor City, Tampa Culture: Experience our collaborative, family-oriented culture that values innovation and personal growth The Team You'll report to our Marketing Director and work alongside passionate marketing professionals who are reshaping the future of retail marketing. Our Ybor City office offers a dynamic, collaborative environment where creativity meets technology Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility ******************************************************************************** We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only. Search Firm Representatives Please Read Carefully: Ashley Furniture Industries, LLC, is not accepting unsolicited assistance from search firms for this employment opportunity unless an agreement is in place. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Ashley Furniture via email, the Internet or in any form and/or method without a valid search agreement in place for this position will be deemed the sole property of Ashley Furniture. No fee will be paid in the event the candidate is hired by Ashley Furniture as a result of the referral or through other means.
    $35k-47k yearly est. 2d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Customer Service Associate Job 17 miles from Tampa

    Engage with customers/ internal stakeholders throughout via various means - in writing, by phone and by email - to ensure an efficient and customer focused process Efficiently and accurately log customer grievance in accordance with Company Policy Ensure all details are tracked to closure within SLA Strong communication skills and ability to empathize with customer. Ability to handle difficult conversations with the customer through effective listening, patience and knowledge on the process Strong written, e-mail and verbal communications skills Strong logic/problem solving skills Customer focused and empathetic Liaise with internal teams where required to ensure quick and fair closure of customer grievance Escalate complaints as appropriate for management intervention Interact with associates and work towards resolving customer complaints Salary Range: $33,000 - $37,000 per year
    $33k-37k yearly 8d ago
  • Sales Associate

    Promoted2

    Customer Service Associate Job In Tampa, FL

    🚀 Land Your Dream Sales Job-Without Job Hunting! If you're an early-career sales professional, you already know-sending out resumes and hoping for the best doesn't work. The best salespeople don't job hunt. They get discovered. 🔥 Join Our Talent Network & Get Hired by Top Startups 🔥 We help ambitious, driven sales professionals like you: ✅ Skip the Resume Black Hole - No more endless job applications. We connect you directly with hiring founders and sales leaders. ✅ Stand Out from the Crowd - Get a professionally crafted, one-way interview profile that grabs attention. ✅ Access Exclusive Sales Jobs - Work with fast-growing startups and companies that actually value sales talent. ✅ Build Career Momentum - Even if you're not job hunting now, we help you grow your network and get on the radar of top employers. First, you'll go through our one-way video interview process, where we ask a series of carefully crafted questions designed to uncover your career ambitions, past successes, and unique strengths. These questions aren't just generic prompts-they're based on decades of experience from senior sales leaders, CEOs, and hiring decision-makers who know exactly what top employers are looking for. 💡 Who Is This For? 🔹 Early-career sales professionals looking for real career growth, not just another job. 🔹 Hustlers who love sales and want to work with fast-paced, high-energy companies. 🔹 Ambitious go-getters who want to be on the radar of startup founders & top sales leaders. 🚀 Your dream sales job won't come from another job board. It's time to get discovered. 🔗 Join Our Talent Network All career coaching and profile development is subsidized by our partner employers.
    $22k-35k yearly est. 2d ago
  • Client Relations Associate - Financial Industry

    AGW Capital Advisors

    Customer Service Associate Job In Tampa, FL

    Independent investment firm, AGW Capital Advisors, is adding a new experienced client relations associate to its growing team. The ideal candidate will be an all-in team player, passionate about solving problems, detail-oriented, and hungry for a new challenge. Please send your resume to ******************* with a cover letter describing how your goals and experiences align with this position. This is a full time, in office, position so please only apply if in the Tampa Bay area and looking for in person work. Compensation negotiable based on experience. General responsibilities · Support investment consulting team. · Communicate with clients, colleagues, and vendors daily by phone, email and other means in a professional, polite, and effective manner. · Utilize various software and online tools to complete tasks and gather information for clients and colleagues. · Facilitate meetings in conjunction with consulting team, where appropriate, for clients and other visitors with a spirit of hospitality and welcome. · Lean in and care about clients and colleagues such that anticipating and seeking solutions for their needs and concerns is second nature. · Work with various custodians to open and maintain client accounts. Job requirements · Bachelor's degree. · 3-5 years experience in the financial services industry preferred. · Outstanding customer service skills. · Detail oriented and dependable. · Demonstrated ability to handle multiple tasks. · Strong verbal and written communication abilities. · Effective time management, organizational, and analytical skills. · Problem solver with proficiency in gathering and analyzing data and preparing reports. · Team player with strong interpersonal skills and a positive attitude. · Interest in the economy and capital markets. · Advanced skills in Microsoft office and database management software. · Series 65 license preferred (required within 12 months). About AGW Of all the investments we make at AGW, the most important thing we invest in is our people. As an independent, employee-owned capital advisory firm, everyone who works at AGW has a seat at the table and a hand in our success. We empower our teams with industry-leading resources in research, strategy and technology, and support continued development through financial certifications and leadership opportunities. Located in one of the fastest-growing markets in the U.S., our Tampa firm serves 135+ private, corporate and institutional clients with total assets over $3.5B. Learn more at agwcapital.com. Notes Employees must complete the Code of Ethics and Privacy Policy initially upon employment, and as an ongoing condition of employment. A background check/drug screen is a condition of employment and is to be completed prior to the first day of employment, and when requested subsequently. Agreeing to an Invention, Non-Disclosure, and Non-Solicitation Agreement is a requirement for employment. Any offer for employment is on an “at-will” basis. Both you or AGW can terminate your employment at any time with or without cause, in which case you will be entitled to only the base salary earned through the date of termination.
    $36k-65k yearly est. 15d ago
  • Customer Service Representative

    Insight Global

    Customer Service Associate Job 18 miles from Tampa

    As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day-to-Day: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Process changes or cancellations to delivery orders Requirements: 1+ years of customer service experience Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Strong communication skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Shift: 12PM - 9 PM, weekends are required, 2 consecutive days off midweek. Pay Rate: $16/hr.
    $16 hourly 8d ago
  • Customer Service Representative

    Bodyhealth

    Customer Service Associate Job 22 miles from Tampa

    BodyHealth is a rapidly growing Nutritional Supplement company based in Dunedin Florida! In customer service, our Customer Service Representatives are split into two groups. There is Customer Delight who help with customers on the phone and Customer Engagement who help customers that chat, comment, like or otherwise engage with us on Facebook, Facebook ads, Instagram or other social media platforms. We engage with everybody! And because we have been growing so much, there are more and more customers to help. The right candidate for this position will already have an interest in areas such as nutrition, physical health, exercise, or related subjects, aligning with the passions and activities of our customers whom we support through our products. This role requires an individual who is comfortable handling a high volume of phone calls, similar to a call center, though it is not a traditional call center role. Strong communication skills and confidence on the phone are essential for success in this position. The training period for this role is 2-3 weeks due to the large amount of product knowledge there is to learn, so it is vital that you enjoy learning new things about nutrition and health. Reports to This position would report directly to the Customer Service Manager. What you will be responsible for Answering incoming calls. Checking on shipping status of orders and relaying that information to customers. Answering questions about our products, often requiring detailed product knowledge. Helping customers to process orders on our website. Provide helpful and friendly answers to customer questions. Help with returns or customer service issues. Coordinate with sales and the warehouse teams to solve customer issues. Who you are Have experience in customer service (retail preferred). You are a quick learner and can absorb and retain a large amount of product information. Your verbal and written communications skills need to be exceptional. You must be comfortable working with phones and computers. You have a lot of positive energy and are able to readily transfer your enthusiasm to the team. You are very friendly and maintain a positive working atmosphere. Take initiative and proactively look for and suggest improvements. Physical Requirements Prolonged periods of sitting at a desk, working on a computer Typing at a keyboard Speaking and hearing people over the phone Reaching overhead Benefits Full Time Medical, Dental and Vision Insurance. PTO and Sick Days after 60 days. 10 Paid Holidays Casual Dress Code Discounts on entire line of BodyHealth Supplements. Expected hours: 40 per week
    $24k-32k yearly est. 2d ago
  • New Homes Sales Associate

    ICI Homes 4.5company rating

    Customer Service Associate Job 22 miles from Tampa

    Serving in the important role of New Home Sales Associate for ICI Homes brings with it the opportunity to develop a financially rewarding career as a member of a team consisting of the industry's top talent. We welcome the experienced sales professional as well as the energetic novice. You will receive on-the-job training in sales techniques, specialized industry software programs and support in order to fulfill the home-buying needs of today's sophisticated homebuyer. New Home Sales Associates duties include, but may not be limited to the following: Recruit, motivate and build long-term relationships with potential home buyers by prospecting, building broker relationships, obtaining qualified referrals, cultivating leads and participating in special marketing & promotional events. Greet visitors at models, enter registration information, identify wants, needs and desires, assess visitor's interest, conduct model tours and explain products and features. Positively influencing the buyers' decision making process by communicating value and thus selling homes as a result of thorough analysis of buyers' needs. Following up with prospects and pointing out product and builder advantages Maintain consistent rapport with homeowner by communicating construction progress and resolving any concerns that may occur. Maintain professional and technical knowledge by attending weekly sales meetings, participating in training and periodically reviewing professional sales publications. If you are ready to join a winning organization, ICI Homes provides: Beautiful new-home communities with luxurious award-winning model homes Compensation package with a generous draw advance and tiered commission rates A comprehensive benefits package which offers Medical, Dental & Vision Insurance, Paid Time Off, 401(k) and more Position Requirements: Strong listening, negotiation and closing skills Excellent written and verbal communication skills Excellent follow-up, organizational skills and the ability to multi-task Proficient computer skills to include Microsoft Office Must be motivated, have an eye for detail and positive can-do attitude Weekend work Active Florida Real Estate Sales Associate or Broker license Valid Florida Driver License Reliable transportation High school diploma or equivalent Send resume (Microsoft Word format preferable) for consideration to ******************** Join Us and Start Your Rewarding Career Today! EOE/DFWP
    $27k-37k yearly est. 28d ago
  • Customer Service Lead

    Health and Beauty Manufacturing

    Customer Service Associate Job 17 miles from Tampa

    7205 30th Avenue North, Saint Petersburg FL 33710 Job Title: Customer Service Lead Purpose: Health and Beauty Manufacturing (HBM) is searching for a full time Customer Service Lead in St Petersburg, FL. HBM is a local, FDA-Registered, business in the nutritional and personal care manufacturing industry. The Customer Service Lead is responsible to ensure that Health & Beauty Manufacturing is providing its customers with the best possible service in meeting their contract manufacturing and packaging needs. They will work with their assigned customers and the other areas of the company (Quality, Production, Sales, Manufacturing, and Packaging) to communicate with clients of their project and order status as well as guide client communication throughout the company. This position is also responsible for being the main communications link between the customer and HBM. Finally, the Customer Service Lead is responsible for planning and guidance of new projects with the team of Business Development. POSITION RESPONSIBILITIES Responsibilities: ● Must have detailed knowledge of all aspects of their customer's business. ● Maintain Follow-Up files on all Customer Service issues relating to their customers. ● Administer all systems aspects of their customer's projects including entering of Quotations and Sales Orders, Part Numbers, Bills of Materials, Formula, Pricing, etc. ● Communicate customer requirements to the rest of the organization via email, written communication, and pre, prior, and post-production meetings. ● Keep the Management team up to date on progress of their accounts via scheduled weekly meetings. ● Issue a summary report to their customers outlining the status of their orders in the agreed upon timeframe via email and scheduled Google meetings with clients. ● Report at weekly Project Summary Meeting on status of their accounts. ● Maintenance of customer files and CRM data for customers ● Research and solve Customer Service problems, proactively initiate assistance when necessary, and track progress until final resolution is achieved. QUALIFICATIONS ● Must have a BA or BS Degree or equivalent experience. ● Knowledge/familiarity of software packages such as Google Suite programs. ● Detail oriented ● Fluency in written and spoken English. ● Three (3) years related experience and/or training or equivalent combination of education and experience. ● Ability to read, analyze and interpret Customer specifications, orders, reports and correspondence. ● Ability to write reports, business correspondence and meeting agendas. ● Ability to effectively present information and respond to questions from Customers and HBM employees. ● Ability to use common sense to carryout instructions, furnished in written, oral or diagram form. ● Must consistently present a professional appearance. ● Ability to type and use all forms of office equipment. ● Ability to maintain working and archived files in an organized manner. ● Ability to work independently and maintain order. ● Ability to receive, synthesize, organize and communicate action plans for many different activities at the same time. ● Ability to initiate, pursue resolution, and report follow-up to concerns regarding an individual order status or customer standing. ● Possess experience using personal computers and mainframe operating systems. Physical setting: ● Office ● Job Available to Start Immediately Schedule: ● Monday to Friday ● 8:00 am - 4:00 pm ● 2 weeks/year and company observed holidays Benefits: ● PTO ● Bonus Opportunities The information on this job description is designed to present the major responsibilities and duties necessary to achieve the jobs end results. It is not intended to be a comprehensive list of all duties, responsibilities and qualifications.
    $26k-33k yearly est. 26d ago
  • Professional Psychic Readers by Telephone

    PLN

    Customer Service Associate Job In Tampa, FL

    Talented Psychic and Tarot readers on a professional 800 Phone line positions available. Yearly raises, no hold times and plenty of growth. Must pass test. Only series replies.
    $35k-73k yearly est. 28d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Tampa, FL?

The average customer service associate in Tampa, FL earns between $20,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Tampa, FL

$27,000

What are the biggest employers of Customer Service Associates in Tampa, FL?

The biggest employers of Customer Service Associates in Tampa, FL are:
  1. Walgreens
  2. Southeastern Grocers
  3. PGA TOUR Superstore
  4. The Hertz Corporation
  5. Shine Time Management LLC
  6. C&W Business
  7. Bluestar Us
  8. Ollie's Bargain Outlet
  9. Exela Technologies
  10. Retail Services
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