Customer Service Associate Jobs in Sioux City, IA

Summary Responsible for the daily activities associated with their respective accounts. Essential Duties and Responsibilities include the following: Review and manage Open Order Reports and associated expedites. Daily review and engagement on customer's hot lists. Verifies inventory and notifies Purchasing of customer orders that would deplete stock. Expedite internally to assure shipment of customer orders Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates. Informs shipping of packing or labeling requirements for customer shipments. Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers. Ensure all user messages and validation errors are reviewed and managed. Provide feedback directly to customers on general order inquiries. Support Account Manager or Key Account Manager with Quoting Setup and various other duties. Assist quality/purchasing on rejected parts. Other duties may be assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work with new work structures, processes, requirements, or cultures. Building Customer Relationships - Ensuring that the customer's (internal or external) needs are met; building productive relationships with high priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence. Building Networks - Taking action to establish and maintain connections with people outside one's formal work group, including those outside the organization (e. g. , peers, cross-functional partners, and vendors), who are willing and able to provide the information, ideas, expertise, and/or influence needed to achieve work goals. Collaborating - Working cooperatively with others to help a team or work group achieve its goals. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others. Continuous Learning - Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals. Creating a Service Reputation - Crafting and implementing service practices that meet customers' and own organization's needs; responding quickly to resolve difficult customer situations and regain customer confidence. Customer Orientation - Placing a high priority on the (internal or external) customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs. Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. Execution - Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics. Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Managing Work - Effectively managing one's time and resources to ensure that work is completed efficiently. Personal Growth Orientation - Actively pursuing development experiences to improve interpersonal and business impact. Sustaining Customer Satisfaction - Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty. Technical/Professional Knowledge & Skills - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results. Technologically Savvy - Leveraging one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Education and/or Experience A Bachelor Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze and interpret general business periodicals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports & business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, employees of the organization, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. Ability to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from. Ability to deal with problems involving several concrete variables in standardized situations. Computer/System Skills To perform this job successfully, an individual should have Intermediate knowledge of: Microsoft Suite (Excel, Word, PowerPoint) Outlook/email Company Specific Programs Certificates, Licenses, Registrations Current valid driver's license Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Essential Duties and Responsibilities listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Requirements Travel may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear. The employee must regularly lift and/or move up to 15 pounds and occasionally up to or over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work conditions are that of a normal office setting. The noise level in the work environment can range from quiet to moderate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1. 35(c) Learn More

Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The VIP Customer Service Advocate successfully completes customer requests for a select set of VIP customers within the lab on behalf of Customer Service. This role will utilize technology systems, troubleshoot problem jobs, and use industry/position knowledge. Creating partnerships with the lab, fellow peers, and customers are key to achieve customer satisfaction. Quality service will be provided to all internal and external customers by utilizing an in-depth knowledge of company products and services and fostering strong customer relationships to increase customer retention and drive growth for the business. MAJOR DUTIES AND RESPONSIBILITIES Manage customer requests via Salesforce cases to successful outcome. Proactive work monitoring, including retention reports, WIP control, and manage workflow and scheduling to ensure customer needs are met in a timely manner. Build partnerships with new customers by training and supporting product knowledge. Coordinate with Account Executive and GM to ensure customer needs are met. Provide quality customer service by answering customer calls, responding to customer questions/ concerns, handle technical questions/ concerns and conduct outbound calls (missed ETAs, follow-up requests, back-order substitutions). Prioritize and problem-solve complex customer issues and concerns. Resolve first-level customer issues efficiently and effectively. Participate in VIP partner calls to assist in identification of opportunities and growth. Modify jobs to customer specifications, on occasion/ as needed. Liaise between the lab, VIP Customer, and internal company labs. Participate in onsite account visits. Provide specific account reporting to management. Perform other duties within the customer service department or other areas as assigned. BASIC QUALIFICATIONS High School diploma or GED required. At least 5 years related optical experience and/or training. ABO (American Board of Opticianry) certification required. Data entry and lab process flow knowledge required. Ability to conduct sensitive conversations with management. Strong conflict resolution skills. Ability to multi-task, prioritize and follow-up timely. Self-motivated and ability to work with little supervision. Microsoft Office programs required (Excel, Word, etc.). Google Suite of web-based applications. Able to work within multiple applications at one PREFERRED QUALIFICATIONS Eclipse Order Entry. Optifacts experience. com experience. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Due to recent growth and increased business, we have an immediate position available for a CUSTOMER EXPERIENCE SPECIALIST - Maintenance / Housekeeper / Driver. Tires Tires Tires succeeds in large part because of our focus on integrity and creating strong, long-term relationships with customers. If you are a self-motivated person with a good attitude, please apply. Previous experience helpful. Highly competitive wage based on experience. Up to $1,000 signing bonus, depending on experience.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What You'll Do * All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. * Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately * Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration * Promote loyalty by educating customers about our loyalty programs * Leverage omni channel offerings to deliver a frictionless customer experience * Support sales floor, fitting room, check out, and back of house processes, as required * Courteous and responsive to internal/external request * Exchange and verifies job related information to provide support Who You Are * Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals * Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required * Able to handle customer interactions and potential issues/concerns courteously and professionally * Use basic information-gathering skills to solve problems * Ability to learn procedural knowledge acquired through on- the-job training Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

This position provides internal support for our sales team and focuses on supporting the needs of our national network of customers as well as retail, industrial, and food service brokers. Responsibilities include providing first-class customer service support via phone and email, entering orders, maintaining shared drives and emails, all while having a strong attention to detail. Collaborating and communicating effectively with other departments to ensure quality customer service. Additional responsibilities will be assigned by the manager. Essential Functions: Provide excellent customer service support to both new and existing customers, brokers, and the sales team. Answering phone calls and emails concerning complaints and questions. Maintain a shared inbox of emails with internal and external communications and consistently follow up to ensure requests have been fulfilled. Work within and maintain a shared drive for sales and customer service. Take customer orders over the phone and process credit card payments. Enter all orders, confirm pricing and additional requirements by customer, and process to send to warehouses for fulfillment. Work with the supply chain team to provide forecasts, facilitate short-lead time orders, and ensure all orders are shipped on time and in full. Communicate and work with cross-functional teams to respond to customer requests, questions, and concerns. Investigate the status of purchase orders, invoices, credit memos, and deductions as needed. Updating any new or existing information for customers, brokers and vendors. Prepare and ship samples of products to customers, brokers, and trade shows. Preparation for trade shows. Ensure transport of booth, documentation, samples and any additional needs to shows. Any other duties as assigned by the manager or their supervisor. Knowledge, Skills, and Abilities: Working knowledge of Microsoft Office suite including strong Excel skills. Ability to learn and navigate a web-based ERP system. Above-average oral and written communication skills. Excellent organizational skills. Ability to enter data accurately, and with a strong attention to detail. Excellent interpersonal skills. Ability to work independently and within a team. Demonstrated ability to lead and develop internal and external professional relationships. Establish and maintain effective working relationships with diverse populations. Demonstrated ability to work with senior management and provide company leadership and direction cross-functionally. Evidence of the practice of a high level of confidentiality. Minimum Qualifications: Must have strong organizational skills. Strong attention to detail and accurate data entry. Excellent problem-solving and analytical skills. Strong computer skills with experience using Word, and Excel. Above-average oral and written communication skills. Minimum of Associate Degree Minimum of 2 years of relevant work experience Description of the Work Environment: This position is part of the Customer Service Team, and the work will take place within our corporate office in Sioux City, IA. It is the expectation of the association that we always maintain an attitude of dignity and respect when interacting with our employees and all business professionals outside the organization. Learn More

Overall Job Function: The sales and customer service position are responsible for maintaining guest service, generating sales, merchandising, store cleanliness, signage, pricing, and cashiering; all while meeting the demands of the customer. Essential Job Functions: Ensure that each guest receives outstanding guest service by providing a guest friendly environment, greeting, and acknowledging every guest. Maintaining solid product knowledge and all other components of guest service Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements. Assist in floor moves, merchandising, display maintenance and store housekeeping. Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock. Adheres to all company policies, procedures, and practices, including signing, pricing, and loss prevention. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at point-of-sale registers. Communicate guest requests to management or directs guest to sales specialist. Other duties as assigned. Secondary Responsibilities: Consistent positive and can-do attitude Strong interpersonal skills Knowledgeable on company software and software support Ability to manage stressful situations professionally. Competencies: High level of customer service focus Supports a consistent professional image of the company. Observes safety policy and procedure as an absolute Attitude of positivity and reacts calmly under pressure. Work ethic of the highest integrity Commitment to dependability and willingness to work to meet goals and deadlines. Effectively solve problems. Qualifications: High school diploma or GED. Prefer experience with customer service / data entry or related field. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be a computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise, and agricultural equipment and may require travel between FCS locations. While performing job functions the employee will be required to talk and listen most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS s are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: 401k Company matches 50% up to 10% PTO & Paid Holidays after 30 days of employment Company bonus incentive Excellent health insurance plans Dental & Vision available Short- & Long-Term Disability provided at no cost to you Life Insurance Identity Theft Insurance Accident Insurance Clothing Allowance 10% Discount on purchases at the How-To Building Center *FCS s are a representation of a job requirements knowledge, skills and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. After reading the contents of this job description, I understand the responsibilities, requirements and duties expected of me.

Sioux City Truck & Trailer is looking to fill our 2nd shift Service Writer positon. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. Key Responsibilities: Customer Interaction: Greet customers and provide a welcoming and professional first impression. Listen to customer concerns, questions, and descriptions of vehicle issues. Communicate effectively to understand and document the customer's service needs. Service Recommendations: Consult with customers to assess their vehicle's maintenance or repair requirements. Make service recommendations based on manufacturer guidelines, service schedules, and vehicle inspection results. Explain recommended services, including the scope of work, estimated costs, and timelines. Cost Estimates and Invoices: Provide customers with accurate cost estimates for proposed services. Create detailed service orders and invoices, ensuring clarity and transparency in pricing. Review final invoices with customers, obtain approval, and process payments. Scheduling and Coordination: Schedule service appointments based on customer availability and shop capacity. Coordinate service appointments with the service team, ensuring efficient workflow. Monitor repair progress and update customers on timelines and any unexpected delays. Parts and Inventory: Order necessary parts and materials for service and repairs. Maintain an organized inventory of commonly used parts and supplies. Monitor parts deliveries and ensure availability for scheduled repairs. Customer Satisfaction: Maintain a high level of customer satisfaction by addressing concerns and providing regular updates. Handle customer complaints or issues professionally and aim for resolution. Technician Communication: Communicate service requests, vehicle histories, and customer preferences to the service technicians. Ensure clear and accurate documentation of services performed. Record-Keeping: Maintain organized and accurate records of customer interactions, service orders, and invoices. Update customer profiles and vehicle histories as needed. Sales and Upselling: Identify opportunities to upsell additional services or recommended maintenance. Promote service packages, specials, and loyalty programs to customers. Qualifications: High school diploma or equivalent; additional training in automotive technology or customer service is a plus. Proven experience as a Service Writer, Service Advisor, or in a similar customer service role within the automotive industry. Knowledge of automotive systems, maintenance, and repair terminology. Strong communication and interpersonal skills. Excellent customer service orientation and the ability to build trust and rapport with customers. Proficiency in computer software for scheduling, invoicing, and record-keeping. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and attention to detail. Valid driver's license (if required). Service Writers are essential in providing customers with a seamless and satisfying service experience while ensuring that their vehicles receive necessary maintenance and repairs. Their role involves effective communication, service coordination, and attention to customer needs, contributing to the overall success of the service department or repair shop.

div class="job-preview-details" divpstrong Responsibilities/strong/pulli The Customer Specialist/Delivery Driver is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:/lili Delivering customers' furniture including assembly and installation of the furniture when required./lili Inspecting furniture for flaws or damage./lili Resolving customer complaints should they arise./lili The Customer Specialist/Delivery Driver will inspect and clean the company vehicle to keep it presentable and functioning./lili Other duties as assigned/li/ulpstrong Benefits/strong/pulli HOM Furniture offers its full-time employees a competitive benefits package./lili Paid Time Off- 20 Days in 1st year for full-time employees/lili Medical and/or Dental Coverage/lili 401(k) Employee Contribution Plan/lili 401(k) Employer Matching/lili Employee discount/lili Career advancement opportunities and training/lili Pay on Demand - options for receiving earned wages/li/ul/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pstrong Education:/strong Must be working towards or have a high school diploma or GED./ppbr//ppstrong Licenses Required:/strong Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical./ppbr//ppstrong Experience:/strong 1-3 years related experience preferred./ppbr//ppstrong Physical Demands:/strong High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment./ppbr//ppstrong Other: /strong Must be able to communicate effectively both verbally and in writing. Must be 21 or older./ppbr//pp*Reasonable accommodation will be made for those who require it./ppbr//pp HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law./p/div div class="job-listing-header"Salary Description/div div$22 per hour/div /div

Trans Ova Genetics has an exciting opportunity to join the team as a Professional Services Embryologist in Sioux Center, IA! Our ideal candidate for this position is someone who is passionate about livestock, reproductive technology, and thrives off client satisfaction. In this role, you would have the opportunity to apply embryology not only in the laboratory, but also on farm. The Professional Services Embryologist plays a vital role in the success of our on-farm trips by providing laboratory support for services such as OPUs, embryo transfers, and flush procedures. This position also assists in laboratory procedures at our main farm in Sioux Center, IA and is responsible for building and maintaining relationships with our clients. Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, up to 50% travel would be required during the busy season of February-July/November-December and approximately 20% travel during the off-season. This full time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks! Key Responsibilities: * Coordinates on farm trips to other Trans Ova day centers. * Maintains professional relationships with Trans Ova clients, including following up and calling on clients to reflect Trans Ova's industry position. * Seasonally assist veterinarians or technicians with fresh and frozen embryo transfers on farm in the Great Plains. * Sets up filters, medias and supplies used during the collection of embryos. * Prepares, sets up, and organizes work area for oocyte searching and evaluation for IVF. * Prepares search, holding, wash and freezing media. * Appropriately rinses, searches, washes, and accurately grades conventional embryos according to IETS protocols. * Grading IVF embryos for fresh transfers or to freeze embryos for storage in liquid nitrogen. * Maintains good laboratory techniques and follows lab protocol. * Monitors and records temperatures, lot numbers, and other appropriate information. * Appropriately labels straws, canes and goblets according to Trans Ova policy and IETS protocol. * Completes documentation of pertinent information in daily log book to record accurate records. * Keeps accurate inventory and reorders supplies when needed. * Monitors and fills nitrogen storage tanks when needed. * Communicates openly and honestly with sales, marketing, production team members, recipient herdsman and embryologist manager. * Inputs data from flushes and transfers on farm. * Records incoming and outing embryos to maintain embryo inventories. * Follows Trans Ova's policies * Other duties as assigned by supervisor. Education Requirements: B.S. in Agricultural related studies or Biology or a Veterinary Technician degree. Physical Requirements/Working Conditions: Ability to travel during seasonal spikes (February - June, November & December) up to five days a week. Ability to put in long days (up to 14 hours) and overnight travel during the seasonal spikes. Ability to lift up to 50 lbs. Ability to sit for long periods of time. Other skills/experience: Good hand to eye coordination. Strong attention to detail and organization. Must have valid driver's license. Must be able to operate a company vehicle. Good communication and client service skills. Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies. Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement. TOG has deep roots in the industry through its origin within the URUS family of companies. URUS is a holding company with cooperative and private ownership and is positioned at the heart of the dairy and beef industry. Its family of companies include AgSource, Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS, with each having its own unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS Group has 26 operating companies in 15 countries and employs approximately 2,400 people.

Freedom Marketing Solutions Inc. is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results. We value teamwork within our agency and strive for great partnerships across all platforms. Customer Service Rep & Account Reps - IMMEDIATE START! Professionals with customer service experience are wanted to fill our Account Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Job Requirements College degree preferred or relevant work history Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives to work and expand our client's campaign in the Iowa area. Additional Information Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

span id="plc Left_lblJobLongDesc"pRTA of Iowa Job Description/p pJoin Our Team as a Customer Service/Sales Rep in Sioux City, IA!/p pAre you a people person with a knack for sales and excellent customer service skills? If so, we want you to join our team at RTA of Iowa in Sioux City! As a Customer Service/Sales Rep, you will be the face of our company, helping customers with their internet, tv, and cell phone needs and promoting our services to potential clients./p pJob Responsibilities:/p ul li Assist customers with inquiries about our services and products/li li Provide personalized recommendations based on customer needs/li li Process sales transactions accurately and efficiently/li li Address and resolve customer complaints in a professional manner/li li Actively promote RTA of Iowa's services to increase sales/li li Maintain a positive attitude and customer-oriented approach at all times/li /ul pQualifications:/p ul li Excellent communication and interpersonal skills/li li Strong sales acumen and ability to meet sales targets/li li Problem-solving skills and ability to think on your feet/li li Ability to work independently and as part of a team/li li Previous customer service or sales experience preferred/li /ul pIf you are a motivated individual with a passion for customer service and sales, we want to hear from you!/p p$500 fast start bonus based on production/p p /p p*Ask about our 3-6 month Management Training Program*/p /span

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive. . . 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Learn More

Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Opener is responsible for ensuring the gym is open at 5am on Monday morning Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Hours would be around 12 pm-8 pm, Monday-Friday. Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Other Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Learn More

Join Our Team at Hurley & Associates! Are you passionate about agriculture and customer service? Do you thrive in a collaborative environment where your contributions make a direct impact? Hurley & Associates is seeking a dynamic Client Relations Specialist to join our team and help us empower farmers to achieve financial stability and success through tailored commodity risk management solutions. About Us At Hurley & Associates, we partner with farm families to build a lasting legacy. Our tailored marketing plans manage market risks and strengthen financial, emotional, and relational foundations. Our culture celebrates teamwork, lifelong learning, family values, and work-life balance. We are committed to supporting our employees' growth and well-being. Why Join Hurley & Associates? Work-Life Balance: Enjoy the flexibility of a 30-40 hour work week Comprehensive Training: Partner with a mentor for 13 months, receiving personalized coaching and training for success in this role. Additional education includes preparation for the Series 3 exam and communication skill enhancement. Benefits of Being a Hurley Team Member: Enjoy health care, dental, vision, Health Savings Account, life and voluntary life insurance, disability insurance, paid time off, retirement savings, and professional development opportunities. Positive Work Environment: Collaborate with a supportive team that values integrity, innovation, and excellence. Student Opportunities: We're proud to offer scholarships and internships for students. Position Overview Status: Full Time, Exempt 30 - 40 Hour work week Scalable work hours with growth potential Reports to: Support Team -Team Leader Direct Reports: None As a Client Relations Specialist, you will provide exceptional customer service and administrative support to help our Ag Risk-Marketing Consultants maximize their impact. Your role will involve assisting with commodity risk-management tasks, client financial assessments, data entry, and more. Success in this position requires strong communication skills, attention to detail, professionalism, integrity, and confidentiality. Client Relations Specialist Key Responsibilities Administration Organize calendars and ensure Consultants stay on track with upcoming tasks. Serve as the primary contact for clients, handling inquiries and providing timely information. Assist with prospecting efforts, preparing letters, and creating supportive materials. Backup other office staff as needed and assist with training new employees. Marketing Maintain and update client data in our proprietary systems. Review client positions, assist with margin calls, and communicate with lenders. Collaborate with grain buyers to sell cash grain and monitor market trends. Support Consultants with placing futures and options orders and creating reports. Plan and coordinate events, presentations, and client meetings. Client Documentation Prepare and update client reports, brokerage accounts, and financial records. Manage grain inventory and provide year-end tax projections when necessary. Communication Demonstrate professional and customer-friendly phone etiquette in all client interactions. Effectively handle inbound and outbound calls, providing prompt and courteous assistance. Communicate complex information clearly and confidently to clients and team members. Required Knowledge, Skills, & Abilities Administration Strong interpersonal skills and a friendly, professional demeanor. Exceptional attention to detail and organizational skills. Takes initiative and works independently. Ability to manage multiple tasks efficiently. Technical Skills Proficiency in Microsoft Office Suite Phone etiquette Education & Experience High school diploma required; associate or bachelor's degree preferred. At least one year of related experience is a plus. Ready to Apply? Join a company where your contributions make a difference! At Hurley & Associates Agri-Marketing Centers, you'll enjoy a meaningful career with opportunities to grow and thrive. Apply today to become part of our mission-driven team. Hurley & Associates Agri-Marketing Centers is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

What you will do: Provides effective customer service by establishing a working relationship with internal and external customers through communication via mail or telephone or in-person with customers or company employees. Answers the phone and takes or alters customer orders with the joint objectives of booking volume and negotiating schedule time and pour spacing to optimize truck demand Analyze order information and evaluate results to choose the best solution and anticipate/solve problems Optimize current-day deliveries by dynamically adjusting the original schedule to respond to unforeseen adjustments in customer deliveries Handle large call volume with external customers Use information from drivers on-site with customers to optimize customer service Document daily Key Performance Indicators to drive operational excellence in all departments Responsible for running C.O.D.'s for orders taken Hours and schedule vary by business schedule demand Experience & abilities you will need: 1+ year or more of Dispatch or Logistics experience High School Diploma or GED Associate's degree preferred. Geographic knowledge of local areas to schedule orders efficiently based on the physical location of the job site or plant Client Services Certifications a plus Works well under pressure Demonstrated proficiency with computers to include knowledge of department systems and Microsoft Suite (Excel, Word, PowerPoint, Outlook) Good verbal and written communication skills required. Ability to multi-task in a fast-paced environment with high attention to detail Ability to read, comprehend, and give out driving instructions on site. Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, fractions, and decimals. Who we are: GCC is a world-class company that produces, distributes and markets cement, ready-mixed concrete, aggregates, and innovative products related to the construction industries in Mexico and the United States. We take pride in being a market leader with a culture of innovation, high performance and safety. GCC offers a very competitive benefits program including paid time off, medical, dental, vision, short and long-term disability insurance plans, and a 401K. You will love working here because: At GCC, employees are our most important resource. As a part of the GCC family, you'll be welcomed into a culture that promotes the company vision and internal career growth. Our company vision is to have our customers recognize us as a business partner that generates the most value to their construction projects. We're a sustainable growing company, a great place to work and a solid investment for our shareholders. GCC is an enterprise with a global and sustainable approach. Our production is mainly devoted to the manufacture and sale of gray Portland cement, mortar, premixed concrete, concrete blocks, plaster, aggregates and other construction materials. Join the family! An Equal Opportunity Employer GCC does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We hold each other accountable to live our core values of health and safety, attitude of service, integrity, teamwork, innovation and excellence. GCC employees demonstrate these values every day. An Equal Opportunity Employer GCC does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors, including skills, abilities and experience. Please click the links to view the federal compliance posters Other details Pay Type Hourly Min Hiring Rate $18.00 Max Hiring Rate $21.00 Job Start Date Friday, February 28, 2025

Full-time Description The Customer Service Representative is responsible for providing exceptional customer service regarding daily banking transactions such that customer's banking needs are met, and expectations are exceeded. CSR will assist customers with inquiries and problem resolutions in accordance with Iowa State Bank's policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. In addition to one-on-one contact, customer referrals will be made on an on-going basis as an integral part of the sales process, enabling Iowa State Bank to further develop relationship banking. Iowa State Bank is an Equal Opportunity Employer. This job description does not constitute a contract of employment; the bank may exercise its employment-at-will rights at any time. Requirements Handle customer transactions including but not limited to account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier's Checks. Buy and sell money to other tellers and vault Balance drawers daily and vault money as needed with no errors Complete regulatory reporting forms as needed Answers telephone calls to assist customers with questions or requests and/or transfer calls to appropriate personnel Prepare statements for mailing to customers Perform teller duties within the Drive-Up Window and participate in the late-night rotation schedule. May be asked to travel to other branch locations to assist in teller duties as needed to ensure adequate coverage. Accepts other responsibilities as assigned to help embrace ISB's values Salary Description $16-19 depending on experience

Overview JOIN OUR TEAM! Your browser does not support the video tag. The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines. Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else like: Employee discounts on food and fuel Vacation after six months 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman Pump & Pantry offers on-demand pay (access to earned but not yet paid wages) through: Cashier, Clerk Responsibilities Arrive at work in a clean and proper uniform, and be clean and neat in appearance. Greet customers in a friendly manner. Understand all functions of the POS system. Make change properly. Be proficient in opening and closing a shift, including completing all paperwork. Use credit card equipment. Process all sales quickly and accurately. Insure all items are properly stocked and priced correctly. Read and follow directions. Check in vendor delivery. Assist in ordering. Understand fuel inventory reports. Clean and sanitize equipment and perform simple maintenance. Keep store neat and clean, inside and outside. Recognize problems and report them to management. Project a positive attitude. Responsible for all aspects of food operations and handling/storage of product. Complies with all food handling guidelines to meet or exceed state/federal regulations. Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps. Ensure that all food products are stored properly, rotated and code dated with expiration dates. Also ensure that all food products whether cooked or stored are held at proper temperatures. Responsible for temperature testing food to ensure proper food safety and quality control. Providing friendly and competent customer service. Reporting for work in a timely manner when scheduled with regular and consistent attendance. Additional Job Duties: Assisting in other duties, as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Able to work the POS system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Must be well groomed and properly attired. Must be able to work holidays, weekends, and any shift needed. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Sales Associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

The Adult Services Specialist is responsible for planning, organizing, and coordinating adult programming, activities, and services. Responsibilities include planning and running a regular schedule of adult programs and activities that will interest and engage adults in our community. This position works with homebound, elderly, and disabled community members who are unable to come to the library. Helps these patrons find and select materials of interest and delivers the materials to them. Picks up finished materials and tracks patron's reading lists and interests. This position also oversees the library's large print collection, including selection, ordering, and weeding. SUPERVISION RECEIVED/EXERCISED: * Works under the immediate supervision of the Library Director. * May assign tasks to Library Clerks, work-study personnel, shelvers, and volunteers as needed. SCHEDULE REQUIREMENTS * This full-time position works 40 hours a week, and the schedule can be either: * Monday through Thursday 10:30 am through 9:00 pm (four ten-hour days). * Monday through Thursday 12:30 pm through 9:00 pm and Friday 9:30 am to 6:00 pm (five eight-hour days). * Flexibility to adjust schedule when needed for circulation desk coverage, holidays, and library programs. ESSENTIAL DUTIES: * Proactively develops, organizes, and conducts adult programming; assists with other programming as needed. * Implements effective outreach services program for homebound patrons, involving selection, delivery, and retrieval of loaned materials in a timely manner. * Maintains current reading lists of all materials loaned for outreach delivery patrons. * Collaborates with individuals, groups, and organizations to expand and promote library programming and services. * Orders large print materials for the library and suggests print and non-print materials (other than large print) to be ordered for the library. * Prepares interlibrary loan requests for outreach patrons as needed. * Respond to new outreach patron inquiries in a timely and friendly manner, including initial interview and consultation, and promote the outreach program within the community. * Tracks statistics for adult services and programs, compiling monthly numbers. * Make referrals to other agencies as needed. * Shares information and helps community members sign up for Accessible Library Services providing access to Braille and Talking Book materials. * Creates attractive and educational displays to enhance the library experience and to promote the use of library resources. OTHER JOB FUNCTIONS * Greets visitors to the library and provides friendly, high-quality customer service to library users. * Performs circulation duties and procedures, including loaning and returning materials, placing reserves, checking in materials, shelving materials, checking for damaged materials, and interlibrary loan requests as needed. * Assists in assuring accurate library shelving by shelf-reading and reshelving of materials. * Assists patrons in the use of library services and facilities. * Responds to general information and reference questions by telephone, email, and in person. * Assists patrons signing up for new library cards. * Performs opening and closing procedures as needed. * Assists patrons with technology-related questions and issues and will assist patrons using physical and electronic library resources. * Assists with library programming as needed. * Performs other tasks, duties, and projects as assigned. MINIMUM QUALIFICATIONS - EDUCATION AND EXPERIENCE: To perform this job successfully, an individual must possess the following: * Possess a valid driver's license and reliable vehicle to make deliveries to homebound patrons (fuel expenses reimbursed) * Bachelor's degree in a related field preferred. * Experience creating educational and informational programs preferred. * Experience working with the homebound, elderly, and disabled preferred. * Library experience and/or customer service experience preferred. MINIMUM QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skill, and/or ability required. * Ability to engage with community members in a warm, friendly, and responsive way with flexibility and empathy. * Ability to establish and maintain effective working relationships with staff and the public. * Ability to communicate with patrons and coworkers courteously and professionally. * Ability to problem solve in a positive, constructive, and supportive way. * Ability to work both independently and as part of a team, be flexible, positive, and adapt to a busy and changeable work environment. * Ability to communicate effectively, orally, and in writing, and follow oral and written instructions. * Experience operating standard office and library equipment such as audiovisual equipment, printers, copiers, fax machines, and computers. * Detail-oriented and organized. * Ability to follow the policies and procedures of the Edith B. Siegrist Vermillion Public Library PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit and talk or hear. * The employee is frequently required to remain in a standing position for extended periods of time. * The employee is frequently required to use hands to finger, handle, or feel; operate office equipment; and reach with hands and arms. * The employee is frequently required to walk, stand, climb, or balance; and stoop, kneel, crouch. * The employee must regularly lift and/or move up to 10 pounds, lift up to 25 pounds above the head, and occasionally lift and/or move up to 50 pounds with assistance. * The employee must also be able to read, write, and follow oral and written instructions. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee primarily works indoors. * The noise level in the work environment is usually quiet to moderate. BENEFITS This position offers a competitive benefits package, including health, dental, life, and retirement. The City of Vermillion is a proud equal opportunity employer. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. Apply Today!